Polycom VVX 450 Quick Reference Manual
- Category
- Telephones
- Type
- Quick Reference Manual
This manual is also suitable for
Quick Reference Guide - Poly – VVX 350 IP Phone
1
Poly VVX 350 IP Phone
About Poly VVX 350
The Poly VVX 350 is a high quality, 6-line IP desk phone
with a colour display screen.
1. LED Indicator 7. Mute button
2. Soft Keys 8. Volume control
3. Navigation button 9. Hold control
4. Home button 10.Voicemail button
5. Headset button 11. Transfer button
6. Speaker button 12. Line buttons
Press the Home button to switch between
screens:
Line Screen - Displays phone lines, speed dials and
available soft keys:
Menu Screen - Displays menu options for settings
and device information
Soft Keys
Soft keys sit at the base of the main screen.
They perform various functions and the soft key
labels will change to reflect the available functions
based on the current screen displayed.
Place Calls
Do any of the following:
Pick up the handset and enter the number
Press the headset button and enter the
number
Press the speaker button and enter the
number
Enter the number, then press the Dial soft key
Select the New Call soft key, enter the number
and press the Send soft key
Answer Calls
Do any of the following:
Lift the handset
Press the Answer soft key
Press to answer with a headset
Press to answer with the speaker phone
End Calls
Do any of the following:
Replace the handset
Press the End Call soft key
Press or
Hold / Resume Calls
To place a call on hold:
Press the Hold soft key or the Hold button
To resume the call, press the Resume soft key or
the Hold button
Line Screen View
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Quick Reference Guide - Poly – VVX 350 IP Phone
2
Poly VVX 350 IP Phone
Call Waiting
It is possible to make multiple calls, however, only
one active call can be in progress at any time, other
calls are placed on hold.
To make a new call during an active call:
Press the Hold button or the Hold soft key
to place the original call on hold
Tap the New Call soft key.
Enter the new number to dial
To Merge the two calls:
Press the More > Join soft keys
Transfer Calls
Consultative and Blind transfer actions can be used
when transferring a call to another party.
Consult Transfer
Press the Transfer soft key or press the
Transfer button
The caller will be place on hold.
Dial the party you are transferring the call to
Announce the call, then press the Transfer soft
key or Transfer button
If the second party refuses the call:
Press Cancel to go back to first party
Blind Transfer
Press the Transfer soft key or press the Transfer
button
Press the Blind soft key
Enter the number to dial or select a number from
the Call History list
The call will transfer directly.
Conference
Creating a conference call allows you to initiate a 3-
way conference call from your handset:
Consult Transfer
While on an active call press the Confrnc soft key
The caller will be placed on hold.
Enter the number to dial or select a number from
the Call History list
When the party answers press the More >
Confrnc soft keys to connect all parties
Forward Calls
Forward incoming calls to a different destination:
Press the Forward soft key
Choose either Always, No Answer, or Busy
Enter the forwarding number, and select Enable
If you select No Answer, enter the number of rings
before the call is to be forwarded
To disable call forwarding:
Press the Forward soft key
Navigate to the Enabled forwarding option
Press Disable
Do Not Disturb (DND)
Enable DND when you do not want to receive calls
Press DND from the home menu or press the DND
soft key
Incoming callers will receive a busy tone.
Press DND again to disable
Contacts
Press the Home button, then select Directories.
Access Enterprise Directory, Call History and add
new contacts here.
To view the Contact Directory:
Select Directories > Contact Directory
To add a contact to the Contact Directory:
In the Contact Directory, select Add
Enter the contact’s information and select Save
You can enter a number between 1 and 99 in the
Favorite index field to make a contact a favourite.
Note: Adding a Favourites index will add the contact
to any available line key buttons on the home screen.
Quick Reference Guide - Poly – VVX 350 IP Phone
3
Poly VVX 350 IP Phone
Voicemail
Set up Voicemail greeting:
Press the Voicemail button
Press the Connect soft key
When prompted enter your default Voicemail
passcode
(This will be provided to you by Vocus)
Follow the prompts to change your passcode
and record your name
Access Voicemail Messages:
If you have a new Voice message, the LED indicator
light will be flashing red and the message icon will
display on your screen
Press the Voicemail button
Follow the prompts to enter your Passcode and
retrieve your messages
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Polycom VVX 450 Quick Reference Manual
- Category
- Telephones
- Type
- Quick Reference Manual
- This manual is also suitable for
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