Real Flame 2950 Owner's manual

Brand: Real Flame

Model: 2950

Type: Owner's manual

Real Flame 2950 is a ventless fireplace suitable for indoor or outdoor use. It features a sturdy base with a drip pan and four supports for stability. The glass panels on the sides and rear provide a clear view of the flames, while the metal hood helps to direct heat and smoke upwards. The fireplace comes with three logs and a bag of lava rocks to create a realistic fire effect. It uses Real Flame® Ventless Fireplace Fuel, which is isopropyl alcohol-based and burns cleanly without producing smoke or odor.

Model # 2950

Sonoma Outdoor Fireplace

Instruction Manual

2950-Sonoma-SD-082112

Lot:_____________

PO:_____________

WARNINGS

NOTICE: Buyer assumes all responsibility for safety and use that is not

in compliance with these instructions and warnings.

1. Burn only Real Flame

Ventless Fireplace Fuel in fireplace. Never burn trash, paper, wood or any other fuel

in the unit. SEVERE BURN HAZARD

2. Fireplace is not to be operated by anyone below age 18. Keep away from children and pets.

3. Make sure fireplace is placed on a flat and level surface. Failure to do so could cause the unit to tip, resulting

in serious injury, property damage or death.

4. Do not place fireplace in an area with lots of traffic, such as a hallway or entryway.

5. WARNING: Never alter or dismantle fireplace in any manner.

6. Never burn ventless fireplace fuel outside the designated burn area.

7. Do not burn more than the specified amount of fuel at any time.

8. Never leave a burning fire unattended, especially around children or pets.

9. Never touch rocks or any metal surfaces during or immediately after burning Ventless Fireplace Fuel. They will

be extremely HOT. Allow surfaces to cool for 20 minutes before touching, refueling, or moving the unit.

10. Do not wear flammable or loose clothing when operating the fireplace.

11. Exercise the same precautions as you would with any open fire.

12. DEATH, SERIOUS INJURY OR PROPERTY DAMAGE may result if these warning are not followed correctly.

RF Fire Table/Bowl WARNINGS 080712

Using your

Fireplace

Real Flame

- Unit is for indoor or outdoor use.

- Before using unit, be sure you have read and understood the step-by-step

instructions.

- After several burns, soot may develop on the damper. Clean with a damp

soapy rag.

- During the initial burn, you may experience a slight odor. Odor is temporary

and will be absent on following burns.

® Ventless Fireplace Fuel contains isopropyl alcohol

Avoid contact with eyes, mucous membranes or prolonged contact with skin. May

irritate eyes. Store in a cool, dry place. Keep away from flame, heat or items that

spark. Use in well-ventilated areas. Keep out of reach of children and pets. In case

of fire, use a CO2 fire extinguisher or baking soda.

VENTLESS

FIREPLACE

FUEL

If fuel gets in eyes, flush with water for 15 minutes; get medical attention. If

ingested, do not induce vomiting; call poison control center or a doctor.

FIRST AID

Read entire label and all instructions included with Ventless Fireplace Fuel and fireplace

may PROPERTY DAMAGE, SERIOUS INJURY OR DEATH result if these warnings are not followed

Ventless Fireplace Fuel is flammable. Failure to follow warnings can result in property damage or serious burns.

Do not attempt to refill a fire that is already burning. Flare-ups or flashbacks can occur if you do. Make

sure that the fire is out and allow the unit to cool for 20 minutes before refuling.

Use only Real Flame

® Ventless Fireplace Fuel in this unit. Do not use with any other fuels or flammable material.

Do not store or use gasoline or other flammable materials, including fuel, near this product. Vapors from these

types of items may collect and increase the risk of fire, explosion or injury.

In case of an emergency use a CO2 extinguisher or baking soda to extinguish the fire.

HAZARDS

If you have questions please call customer service at 1-800-654-1704

1 Base 29500001 1

2 Foot 29500002 4

3 Drip Pan 29500003 1

4 Left Front Support 29500004 1

5 Left Rear Support 29500005 1

6 Right Rear Support 29500006 1

7 Right Front Support 29500007 1

8 Rear Glass 29500008 1

9 Side Glass 29500009 2

Hardware Kit 29500019 1

10 Door Glass 29500010 1

11 Hood 29500011 1

12 Trough 29500012 2

13 Log 1 29500013 1

14 Log 2 29500014 1

15 Log 3 29500015 1

16 Cover 29500016 1

17 Lava Rock 29500017 1 bag

18 Scraper Tool 29500018 1

Parts List

X 18

X 2

Place the Base (1)upside down as shown.

Attach a Foot (2) in each corner of the base

using two screws (A).

Attach the Drip Pan (3) to the base

using four screws (A).

Place the Right Rear Support (6) over the left rear

bracket on the base as shown so that the support

leans in towards the center of the base.

Locate the Rear Glass (8) and Right Front Support (7).

With one hand insert the glass into the Right Rear

Support (6) and with the other hand insert the Right

Front Support (7) onto the right side of the glass.

Then place the Right Front Support (7) over the

corresponding bracket on base.

Both supports and glass should be leaning toward

the center of the base when complete.

Locate the Left Rear Support (5) and Side Glass (9).

With one hand insert the Side Glass (9) into

the slit on Right Rear Support (6). With the

other hand, place the Left Front Support

(5) onto the Side Glass (9) and set over the

corresponding bracket on the base. Hinges

on Left Rear Support (5) should face the

center of the Base.

Locate the Left Front Support (4) and the Side Glass (9).

With one hand place the Side Glass

(9) into the slit in the Right Front

Support (7) and with the other

hand place the Left Front

Support (4) onto the Side Glass (9).

Set the Front Right Support down

over the bracket on the base.

Loosely attach each support

to the base using one screw (A)

per support.

Locate the Hood (11) and align the top so that

the round section of the hood faces to the front

of the unit.

Place the Hood (11) on the unit so all four brackets

t inside each support.

Attach each corner of the Hood (11) to each

support (4, 5, 6 and 7) using one screw (A) per

support.

Tighten all screws.

Attach the Door Glass (10) to the hinges on the

Left Rear Support (5).

Place a rubber washer on both sides of the

holes in the Door Glass (10).

Insert the cap into the hole in the glass and

attach with a screw (B).

Insert troughs (12) into the openings in the base.

cap

Place Logs (13,14 and 15)

onto the base. Place logs in

line with the openings in the

base as shown.

After placing the three logs

spread out the Lava Rock (17)

to cover the rest of the base.

NOTE:

Make sure you remove any lava

rocks that fall into the troughs.

You can pull the snuer closed

to avoid spilling lava rock into

the troughs.

Do Not ll past this point

¾”

Real Flame®

Ventless

Fireplace

Fuel

Do Not ll past this point

¾”

With the troughs placed in the unit

ll each trough to the top of the post

in the trough or 3/4” from the lip of

the trough.

CLEAN UP ANY SPILLED FUEL

PRIOR TO LIGHTING.

Lighting

Use a long match or extended

lighter to ignite fuel.

NOTE

Finish lling troughs and replace cap

on fuel container before attempting

to light the unit.

(Logs and lava rock in diagram

have been removed for clarity.)

Using The Fuel

WARNING: RISK OF EXPLOSION

• Do not attempt to add Ventless Fireplace Fuel to a ﬁre that is already burning.

• Use only Real Flame® Ventless Fireplace Fuel. Do not use with any other ﬁreplace fuel

or ﬂammable material.

• Do not store or use gasoline or other ﬂammable materials, including Ventless Fireplace Fuel,

near this product. Vapors from these types of items may collect and increase the risk of ﬁre,

explosion or injury.

• In case of an emergency use a CO2 extinguisher or baking soda to extinguish the ﬁre.

Adjustment & Extinguishing

pulling the damper out part way with

You may adjust the ames simply by

tool until desired intensity is reached.

Using with damper partially open will

result in a longer burn time, while a

fully open damper will provide a

larger ame.

To Extinguish

Pull damper handle outward as

shown until it reaches it's stopping

point and ames go out. Leave

closed for 10-15 seconds to ensure

ames have been fully extinguished.

Closed

NEVER LEAVE ANY FIRE UNATTENDED

Care and Cleaning

has completely cooled down.

Before attempting to clean the replace or

remove the troughs make sure the replace

Remove trough by hooking the post in the

center of the trough with the scraper tool’s

hook end.

Carefully lift straight upward and out of the base.

Care and Cleaning - continued

Burn troughs should be cleaned every two to three burns. This

can be done with the included scraper tool.

- ALLOW TROUGH TO COOL COMPLETELY (20 minutes)

BEFORE ATTEMPTING TO CLEAN.

- Using edge of tool, carefully scrape away any residue

from sides and bottom of trough.

- Residue should be thrown away in the trash.

When the replace is not in use it should be covered by the black cover that is included with this unit.

Make sure that the replace is completely cooled down before attempting to cover.

A standard household glass cleaner can be used to clean the glass parts of the replace.

A damp rag and mild soap can be used to clean the body of the replace and the logs.

Customer Service: 1-800-654-1704 in USA

Service à la clientèle: 1-800-363-6443 in Canada

custserv@realﬂame.com

Warranty & Return Policies

Real Flame®

7800 Northwestern Ave.

Racine, WI 53403

Warranty

Jensen Metal Products, Inc., doing business as Real Flame®, warrants Real Flame vent-less

ﬁreplaces and accessories to be free from defects in parts and workmanship under normal use and

service for a period of 90 days from the date of purchase. In the event of such defects Real Flame

will, at its option, replace the defective product or refund the purchase price. The foregoing is the

exclusive remedy and Real Flame disclaims all other warranties, including any implied warranty of

merchantability or ﬁtness for a particular purpose. In addition, Real Flame will not be responsible

for consequential damages in excess of the purchase price of the product on which such liability is

based. Electric ﬁreplaces carry a one-year warranty on the electric ﬁrebox only.

Return Policy

You may return your purchase within 90 days of receipt. No refunds will be issued for incomplete

or unauthorized returns. All returned products must be 100% complete, adequately packaged in

original packaging and in resalable condition. Products that have been assembled or modiﬁed will

not be eligible for return. All items must be returned in their entirety, meaning all items included

must be returned together. No returns or exchanges on discontinued items. Please begin the return

process by contacting the store or company where you bought your Real Flame item.

Replacement Parts

In the event that an item has been lost or damaged either by the manufacturer or in shipping you

may request a replacement. Replacement parts are not available for all units and only given at Real

Flame’s discretion. We will assess any damage and ﬁnd a solution, which could include ordering

and shipping a replacement to you. No replacements are available for discontinued items or

repackaged (open box) products. Please call Real Flame Customer Service at 800-654-1704 for

replacement parts before returning the damaged item. Please have the following information,

which can be found in your instruction manual, ready before you call Customer Service.

• Model Number of Item

• 4-8 digit Part Number

• Lot Code Number

• Shipping Address

• A picture of the damaged item may be requested. Pictures should be

sent to custserv@realﬂame.com

Incorrect Order Received

If you received something other than you ordered, please contact Real Flame Customer Service at

800-654-1704 within 48 hours of receiving the item.

Please refer to www.Realﬂame.com for our complete return guidelines and policies.

Real Flame 2950 Owner's manual

Real Flame 2950 Owner's manual

Real Flame 2950 Owner's manual

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