Dear Customer,
We would like to thank you for selecting our porcelain tile! Porcelain tile is distinctive
from other types of tile because of its extreme durability. This includes resilience against stains
and fading, and resistance against scratches. Porcelain tile is also considered to be water-proof
with proper installation; making it the perfect choice for wet or even fully submerged
applications. Although porcelain tile is very easy to clean, it is important that the tile is properly
cared for to preserve its features.
We have provided cleaning instructions below.
Preliminary Cleaning and Care Directions
Following the installation of your new tile, it is important to cleanse the tiles with warm
water and soap, this will remove any remaining grout elements. In cases where grout has become
affixed to the face of your tile a stronger cleanser may be required to help eliminate any
remaining particles of grout sealant that may have collected. Take precautions to use the
recommended mixture of water and chemical product. This information will typically be found
on the label of the cleanser that you have chosen.
Period before cleaning your newly installed tile:
• If a quick-setting cement sealant was utilized, the recommended cleaning time is 2-3 days
following the completion of the installation.
• If a traditional sealant was utilized, the recommended delay prior to cleaning is
approximately 7-8 days.
Note: If stains, smudges or smears appear following the initial cleaning and care routine, then
grout sealant residues may still be present on the face of the tile. Cleansing with acetone, HCI, or
KOH may be required to return the tile to its original state. Always follow recommended
manufacturer instructions for safety and proper usage.
Regular Cleaning and Care Directions
To perform routine cleaning, simply follow these steps:
1. Thoroughly sweep the area and wash with water, removing any superficial dirt.
2. Apply a mixture of warm water and your preferred cleaning solution to a small portion of
the tiled area. (Working in small sections will allow you to cleanse, rinse and permit each
portion of the tiled floor to dry entirely.)
3. It is recommended that a soft nylon scrub brush is utilized, except for black bristled
brushes, as they can leave a carbon residue upon the tile. Other typical hand cleaning
tools will also suffice in the cleaning of the tile.
4. Rinse and allow the floor to dry entirely.
Notes:
• Take precautions to check and follow the instructions of the cleanser you have selected.
• Using steel wool or other equally abrasive tools to clean the tile is strongly discouraged,
as it can cause scratches and damage to the face of the tile.
• If certain stains are notably difficult to remove due to the type of matter involved or the
amount of time the matter was allowed to remain on the tile, follow step 3 again. If the
stain is still resistant, completing the full process again is recommended.
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