Samsung Electronics SM-A102UZKAXAA User manual

SAMSUNG

Galaxy

A10elA20

User manual

UNL_STR_A102U_A205U_EN_UM_TN_SH1_081519_FINAL

i

Table of contents

Features 1

Camera 1

Security 1

Expandable storage 1

Night mode 1

Getting started 2

Galaxy A10e 3

Galaxy A20 4

Assemble your device 5

Charge the battery 6

Accessories 6

Start using your device 6

Use the Setup Wizard 7

Transfer data from an old device 7

Lock or unlock your device 8

Accounts 9

Set up voicemail 10

Navigation 11

Table of contents

ii

Navigation bar

16

Customize your home screen

18

Digital wellbeing

25

Flexible security

25

Multi window

28

Enter text

29

Emergency mode

32

Apps

34

Using apps

35

Uninstall or disable apps

35

Search for apps

35

Sort apps

35

Create and use folders

36

App settings

36

Samsung apps

38

Galaxy Essentials

38

Galaxy Store

38

Galaxy Wearable

38

Game Launcher

38

Table of contents

iii

Samsung Health

39

Samsung Members

40

Samsung Notes

41

SmartThings

43

Calculator

44

Calendar

45

Camera

47

Contacts

51

Clock

56

Email

61

Gallery

64

Internet

68

Messages

71

My Files

73

Phone

75

Google apps

82

Chrome

82

Drive

82

Duo

82

Table of contents

iv

Gmail

82

Google

82

Maps

83

Photos

83

Play Movies & TV

83

Play Music

83

Play Store

83

YouTube

83

Additional apps

84

Facebook

84

Netflix

84

Spotify

84

Settings

85

Access Settings

86

Search for Settings

86

Connections

86

Wi-Fi

86

Bluetooth

88

Phone visibility

89

Table of contents

v

NFC and payment

90

Airplane mode

91

Data usage

91

Mobile hotspot

91

Tethering

93

Call and message continuity

94

Nearby device scanning

94

Connect to a printer

94

Virtual Private Networks

95

Private DNS

95

Ethernet

96

Sounds and vibration

96

Sound mode

96

Vibrations

97

Volume

97

Ringtone

98

Notification sounds

98

System sounds and vibration

98

Dolby Atmos

99

Table of contents

vi

Equalizer

99

Adapt sound

99

Separate app sound

100

Notifications

100

Manage notifications

100

Customize app notifications

101

Smart alert

101

Smart pop-up view

101

Display

102

Screen brightness

102

Blue light filter

102

Night mode

102

Screen mode

103

Font size and style

103

Screen zoom

103

Full screen apps

103

Screen timeout

103

Touch sensitivity

104

Screen saver

104

Table of contents

vii

Reduce animations

104

Double tap to wake

104

Smart stay

105

One-handed mode

105

Device maintenance

105

Quick optimization

105

Battery

106

Storage

106

Memory

107

Device security

107

Language and input

108

Date and time

110

Troubleshooting

111

Lock screen and security

114

Screen lock types

114

Google Play Protect

115

Find My Mobile

115

Security update

116

Samsung Pass

116

Table of contents

viii

Install unknown apps

117

Secure Folder

117

Encrypt SD card

117

View passwords

118

Security update service

118

Device administration

118

Credential storage

119

Strong Protection

119

Advanced security settings

119

Location

120

App permissions

121

Send diagnostic data

121

Accounts

121

Add an account

121

Account settings

122

Remove an account

122

Samsung Cloud

122

Backup and restore

123

Google settings

123

Table of contents

ix

Accessibility

124

Screen Reader

124

Visibility enhancements

124

Hearing enhancements

125

Interaction and dexterity

126

Advanced settings

128

Installed services

128

Other settings

129

Help

129

Dual Messenger

129

About phone

129

Learn more

130

Videos

130

Smart Simulator

130

Tips

130

Samsung Care

130

Talk to an agent

130

Legal information

131

Intellectual property

132

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Table of contents

x

Open source software 132

Disclaimer of warranties; exclusion of liability 133

Modification of software 133

Samsung Knox 134

Restricting children’s access to your mobile device 134

Samsung Electronics America, Inc. 134

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1

Features

Camera

The camera on your device has several unique features. See Camera on

page 47.

Security

Use biometrics to unlock your device. See Flexible security on page 25.

Expandable storage

Expand storage with a supported microSD

™

card. See Memory card on page 106.

Night mode

Use a darker theme to keep your eyes comfortable at night. See Night mode on

page 102.

2

Getting started

Galaxy A10e

Galaxy A20

Assemble your device

Start using your device

Getting started

3

Galaxy A10e

Front camera

SIM/microSD

card tray

Power key

Rear

camera

Flash

Volume key

USB charger

/Accessory

port

Microphone

Headset jack

Speaker

Microphone

Devices and software are constantly evolving — the illustrations you see here are for reference only.

Getting started

4

Galaxy A20

Front camera

SIM/microSD

card tray

Power key

Fingerprint

sensor

Flash

Volume key

USB charger

/Accessory

port

Microphone

Headset jack

Rear

cameras

Speaker

Microphone

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

5

Assemble your device

Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able

to use your previous SIM card. Contact your carrier for more details.

Charge your device

Before turning on your

device, charge it fully.

Install SIM/microSD card

Place the SIM card and

optional microSD card

(sold separately) into the

tray with the gold

contacts facing down.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

NOTE Use only charging devices and batteries (if applicable) that are approved

by Samsung. Samsung charging devices and batteries are designed for your

device to maximize battery life. Using other charging devices and batteries may

void your warranty and may cause damage.

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Getting started

6

Charge the battery

Your device is powered by a rechargeable battery. A charger (charging head and USB

Type-C cable) is included with the device for charging the battery from a power

outlet.

While charging, the device and the charger may become hot and stop charging.

This usually does not affect the device’s lifespan or performance and is in the device’s

normal range of operation.

TIP Disconnect the charger from the device and wait for the device to cool down.

For more information, visit samsung.com/us/support/answer/ANS00076952.

Accessories

Supported accessories (sold separately) can be configured through Settings. This

option may only appear after you have connected an accessory to your device. This is

featured on the Galaxy A20 only.

Visit samsung.com/us/mobile/mobile-accessories to learn more.

◌

From Settings, tap Advanced features > Accessories.

Start using your device

Use the Power key to turn your device on or off. Do not use the device if the body is

cracked or broken. Use the device only after it has been repaired.

◌

Press and hold the Power key.

•

To turn the device off, press and hold the

Power

key, and tap

Power off

.

Confirm when prompted.

•

To restart your device, press and hold the

Power

key, and tap

Restart

.

Confirm when prompted.



Getting started

7

Use the Setup Wizard

The first time you turn your device on, the Setup Wizard guides you through the basics

of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi

®

network,

set up accounts, choose location services, learn about your device’s features, and

more.

Transfer data from an old device

Use Smart Switch

™

to transfer contacts, photos, music, videos, messages, notes,

calendars, and more from your old device. Smart Switch can transfer your data via

USB cable, Wi-Fi, or computer.

Visit samsung.com/us/support/owners/app/smart-switch to learn more.

1.

From Settings, tap

Accounts and ba

ckup > Smart Switch.

2. Follow the prompts and select the content to transfer.

Visit samsung.com/smartswitch for more information.



Getting started

8

Lock or unlock your device

Use your device’s screen lock features to secure your device. By default, the device

locks automatically when the screen times out. For more information about screen

locks, see Lock screen and security on page 114.

Power key

Press to lock.

Press to turn on the

screen, and then swipe

the screen to unlock it.

Devices and software are constantly evolving — the illustrations you see here are for reference only.

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Getting started

9

Accounts

Set up and manage your email accounts, your Google

™

Account, and Samsung account.

TIP Accounts ma

y support email, calendars, contacts, and other features. See

your carrier for more information.

Add a Google Account

Sign in to your Google Account to access your Google cloud storage, apps installed

from your account, and make full use of your device’s Android

™

features.

1.

From Settings, tap Accounts and ba

ckup > Accounts.

2.

Tap Add account > Google.

NOTE When you sign in to a Google Account, Factory Reset Protection (FRP) is

activated. FRP requires your Google Account information when resetting to

factory settings. For more information, see Factory reset protection on page 113.

Add a Samsung account

Sign in to your Samsung account to access exclusive Samsung content and make full

use of Samsung apps.

1.

From Settings, tap Accounts and ba

ckup > Accounts.

2.

Tap Add account > Samsung account.

TIP To quickly access your Samsung account, from Settings tap Samsung

account.

Add an email account

Sign in to one or more of your email accounts to view and manage email messages.

1.

From Settings, tap Accounts and ba

ckup > Accounts.

2.

Tap Add account > Email.

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Samsung Electronics SM-A102UZKAXAA User manual

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