GOODMAN GSZC7 Installation guide

IMPORTANT SAFETY INSTRUCTIONS

The following symbols and labels are used throughout this

manual to indicate immediate or potential safety hazards.

It is the owner’s and installer’s responsibility to read

and comply with all safety information and instructions

accompanying these symbols. Failure to heed safety

information increases the risk of personal injury, property

damage, and/or product damage.

WARNING



-

-









-



-

-































-





WARNING



CONDENSING UNIT

HEAT PUMP









 

CAUTION









SHIPPING INSPECTION

Always keep the unit upright; laying the unit on its side

or top may cause equipment damage. Shipping damage,

and subsequent investigation is the responsibility of



electrical characteristics, and accessories are correct

prior to installation. The distributor or manufacturer will not

accept claims from dealers for transportation damage or

installation of incorrectly shipped units.

CODES & REGULATIONS

This product is designed and manufactured to comply

with national codes. Installation in accordance with such

codes and/or prevailing local codes/regulations is the

responsibility of the installer. The manufacturer assumes

no responsibility for equipment installed in violation of any

codes or regulations. Rated performance is achieved after

20 hours of operation. Rated performance is delivered at







sheets can be found at www.goodmanmfg.com for

Goodman® brand products or www.amana-hac.com for

Amana® brand products. Within either website, please

select the residential or commercial products menu and

then select the submenu for the type of product to be

installed, such as air conditioners or heat pumps, to access

a list of product pages that each contain links to that



The United States Environmental Protection Agency





follow these regulations may harm the environment



19001 Kermier Rd., Waller, TX 77484

www.goodmanmfg.com • www.amana-hac.com

is a registered trademark of Maytag Corporation or its related companies

NOTICE: This unit is equipped with a 24 VAC transformer

that powers the heat pump control board. When installed as

a communicating system, only 2 wires are needed between

indoor and outdoor equipment. However, when installed

as a non-communicating (legacy) system, the transformer

wiring (low voltage and line voltage) must be disconnected.

Refer to the low voltage wiring section for more details.

Should you have any questions please contact the local



If replacing a condensing unit or air handler, the system

must be manufacturer approved and Air Conditioning,

Heating and Refrigeration Institute (AHRI) matched.





Outdoor units are approved for operation above 55°F in

cooling mode. Communicating units are equipped with two



with low ambient kits.

Damage to the unit caused by operating the unit in a

structure that is not complete (either as part of new

construction or renovation) is not covered by the warranty.

FEATURES

This heat pump is part of a ComfortBridge™ control





conditions. The system utilizes digital linkage between

the indoor and outdoor equipment and can be controlled

by any single-stage thermostat. The ComfortBridge™

control system reduces the number of required thermostat

wires, provides additional setup features and enhanced

active diagnostics through Bluetooth connectivity with the

downloadable CoolCloud™ app.

INSTALLATION CLEARANCES

Special consideration must be given to location of the

condensing unit(s) in regard to structures, obstructions,

other units, and any/all other factors that may interfere with

air circulation. Where possible, the top of the unit should

be completely unobstructed; however, if vertical conditions

require placement beneath an obstruction there should

be a minimum of 60 inches between the top of the unit



requirements for air circulation only. Consult all appropriate



Another important consideration in selecting a location for



the valves can be placed toward the structure provided the

side away from the structure maintains minimum service

clearance. Corner installations are strongly discouraged.



AA AA



NOT

RECOMMENDED

AA AA

B B B

Model Type ABCAA

Residential 10" 10" 18" 20"

Light Commercial 12" 12" 18" 24"

Minimum Airflow Clearance





level foundation that will not shift or settle. To reduce the

possibility of sound transmission, the foundation slab

should not be in contact with or be an integral part of the



support the unit. A concrete slab raised above ground level

provides a suitable base.

ROOFTOP INSTALLATIONS

If it is necessary to install this unit on a roof structure,

ensure the roof structure can support the weight and that

proper consideration is given to the weather-tight integrity

of the roof. Since the unit can vibrate during operation,

sound vibration transmission should be considered when

installing the unit. Vibration absorbing pads or springs can

be installed between the condensing unit legs or frame and

the roof mounting assembly to reduce noise vibration.



















In more severe weather locations, it is recommended that

the unit be elevated to allow unobstructed drainage and air



Design Temperature

Suggested Minimum Elevation

+15° and above

2 1/2"

-5° to +14°

below -5°

12"

SAFE REFRIGERANT HANDLING

While these items will not cover every conceivable

situation, they should serve as a useful guide.

WARNING





WARNING



-



• 



• 



• 







• 



WARNING



• 





• -



• 



-



• -



WARNING

-





• 



• 



• 



REFRIGERANT LINES

CAUTION









Use only refrigerant grade (dehydrated and sealed)

copper tubing to connect the condensing unit with the

indoor evaporator. After cutting the tubing, install plugs to

keep refrigerant tubing clean and dry prior to and during

installation. Tubing should always be cut square keeping

ends round and free from burrs. Clean the tubing to prevent

contamination.

Do NOT let refrigerant lines come in direct contact with



walls. When running refrigerant lines through a foundation

or wall, openings should allow for sound and vibration

absorbing material to be placed or installed between tubing

and foundation. Any gap between foundation or wall and



based caulk, RTV or a vibration damping material. Avoid

suspending refrigerant tubing from joists and studs with

rigid wire or straps that would come in contact with the

tubing. Use an insulated or suspension type hanger. Keep

both lines separate and always insulate the suction line.

These sizes are suitable for line lengths of 79 feet or less.

If a run of more than eighty feet is required, refer to TP-

107 Long Line Set Application R-410A or contact your

distributor for assistance.

Cond

Unit

Tons Suct Liq Suct Liq Suct Liq

1 1/2 5/8 1/4 3/4 3/8 3/4 3/8

25/8 1/4 3/4 3/8 3/4 3/8

2 1/2 5/8 1/4 3/4 3/8 7/8 3/8

33/4 3/8 7/8 3/8 1 1/8 3/8

3 1/2 7/8 3/8 1 1/8 3/8 1 1/8 3/8

47/8 3/8 1 1/8 3/8 1 1/8 3/8

57/8 3/8 1 1/8 3/8 1 1/8 3/8

Line Diameter (In. OD)

RECOMMENDED INTERCONNECTING TUBING (Ft)

0-24

25-49

50-79*

* Lines greater than 79 feet in length or vertical elevation changes

more than 50 feet refer to the TP-107 R-410A Long Line Set

Application Guidelines or contact your distributor for assistance.

Insulation is necessary to prevent condensation from





recommended. In severe conditions (hot, high humidity



installed in a manner which protects tubing from damage

and contamination.



Where possible, drain as much residual compressor



attention to low areas where oil may collect. Use of an





from the lines or indoor coil. Replacement of indoor coil is

recommended.



















BURYING REFRIGERANT LINES

If burying refrigerant lines can not be avoided, use the

following checklist.

1. Insulate liquid and suction lines separately.

2. 

lines in waterproof material (conduit or pipe) sealing



3. If the lines must pass under or through a concrete

slab, ensure lines are adequately protected and

sealed.

REFRIGERANT LINE CONNECTIONS

IMPORTANT







to follow the manufacturer’s instruction when using the







.











personnel must use the appropriate heat level for the







1. The ends of the refrigerant lines must be cut square,

deburred, cleaned, and be round and free from nicks

or dents. Any other condition increases the chance of

a refrigerant leak.

2. 

during brazing to prevent the formation of copper-





present from the inside of the refrigerant lines and

spread it throughout the system. This may cause a

blockage or failure of the metering device.

3. After brazing, quench the joints with water or a wet

cloth to prevent overheating of the service valve.

4. 



or chipped, repaint or treat with a rust preventative.



which are continually wet when the unit is operating.



















WARNING







WARNING

-







Using dry nitrogen, pressurize the system to 450 PSIG.

Allow the pressure to stabilize and hold for 15 minutes

(minimum). If the pressure does not drop below 450 PSIG

the system is considered leak free. Proceed to system

evacuation using the Deep Vacuum Method. If after 15

minutes the pressure drops below 450 PSIG follow the

procedure outlined below to identify system leaks. Repeat

the Standing Pressure Test.

Leak Test the system using dry nitrogen and soapy

water to identify leaks. If you prefer to use an electronic

leak detector, charge the system to 10 PSIG with the

appropriate system refrigerant (see Serial Data Plate





to 450 PSIG. Apply the leak detector to all suspect areas.

When leaks are discovered, repair the leaks, and repeat

the pressure test. If leaks have been eliminated proceed to

system evacuation.



Condensing unit liquid and suction valves are closed to

contain the charge within the unit. The unit is shipped with

the valve stems closed and caps installed. Do not open



WARNING













CAUTION





-





The Deep Vacuum Method requires a vacuum pump





condensable air and moisture. As an alternative, the Triple



this product model.

It is recommended to remove the Schrader Cores from the



evacuation procedure.

1. Connect the vacuum pump, micron gauge, and

vacuum rated hoses to both service valves.



system mechanical seals.

2. 

3. Isolate the pump from the system and hold vacuum

for 10 minutes (minimum). Typically, pressure will rise

slowly during this period. If the pressure rises to less

than 1000 microns and remains steady, the system is

considered leak-free; proceed to system charging and

startup.

4. If pressure rises above 1000 microns but holds steady

below 2000 microns, non-condensable air or moisture

may remain or a small leak is present. Return to step



repair. Repeat the evacuation procedure.

5. If pressure rises above 2000 microns, a leak is

present. Check for leaks and repair. Repeat the

evacuation procedure.

5000

4500

4000

3500

3000

2500

2000

1500

1000

500

0 1 2 3 4 5 6 7 8 9 10



PRESENT



VACUUM IN MICRONS

CONDENSIBLES OR SMALL

LEAK PRESENT

NO LEAKS

NO CONDENSIBLES

ELECTRICAL CONNECTIONS

WARNING



-













WARNING





The condensing unit rating plate lists pertinent electrical

data necessary for proper electrical service and overcurrent

protection. Wires should be sized to limit voltage drop





codes to determine the correct wire gauge and length.

Local codes often require a disconnect switch located near

the unit; do not install the switch on the unit. Refer to the

installation instructions supplied with the indoor furnace/





with the thermostat for mounting and location information.



The following overcurrent protection devices are approved

for use.

• Time delay fuses

• HACR type circuit breakers



motor-compressor to start and accelerate its load.



Route power supply and ground wires through the high

voltage port and terminate in accordance with the wiring

diagram provided inside the control panel cover.



This heat pump is equipped with a factory-installed

transformer to power the outdoor controls when installed

as part of a fully communicating HVAC system utilizing

a ComfortBridge™ compatible indoor unit. In this



required between the outdoor unit and indoor unit.

The unit also has legacy 24 VAC inputs and outputs

to support non-communicating systems. When this



must be disconnected from the low voltage and line voltage

connections. The transformer connecting wires can then

be discarded. Route control wires through the low voltage

port and terminate in accordance with the wiring diagram

provided inside the control panel cover.

HIGH

VOLTAGE

PORT

LOW

VOLTAGE

PORT



























For non-communicating (legacy 24VAC) installations, use

the dipswitch to select defrost time interval (30, 60, 90, 120

minutes; see chart below).



cycle time is 10 minutes.

60 30

30 Minutes

60 30

60 Minutes

120 Minutes

60 30

90 Minutes

60 30



SYSTEM START UP

CAUTION



















Adequate refrigerant charge for the matching evaporator

coil or air handler and 15 feet of lineset is supplied with the

condensing unit. If using evaporator coils or air handlers

other than HSVTC coil it maybe necessary to add or

remove refrigerant to attain proper charge. If line set



ounces per foot of liquid line.

NOTE:







Break vacuum by fully opening liquid service valve.

After the refrigerant charge has bled into the system,

open the suction service valve. The service valve cap is

the secondary seal for the valves and must be properly

tightened to prevent leaks. Make sure cap is clean and

apply refrigerant oil to threads and sealing surface on







When opening valves with retainers, open each valve



avoid loss of refrigerant, DO NOT apply pressure to the

retainer. When opening valves without a retainer remove





counterclockwise. Open the valve until it contacts the rolled

lip of the valve body.







After the refrigerant charge has bled into the system,

open the liquid service valve. The service valve cap is

the secondary seal for the valve and must be properly

tightened to prevent leaks. Make sure cap is clean and

apply refrigerant oil to threads and sealing surface on





sealing surfaces.

Do not introduce liquid refrigerant from the cylinder

into the crankcase of the compressor as this may



1. Break vacuum by fully opening liquid and suction base

valves.

2. Set thermostat to call for cooling. Check indoor and

outdoor fan operation and allow system to stabilize







WARNING



• 

• 





CAUTION

-







NOTICE





CAUTION







FINAL CHARGE ADJUSTMENT





1. 

2. 

3. 

Sheet for Indoor Unit.

4. Complete charging information are in Service Manual

RS6200007.



















PSIG R-410A

50 1

52 3

54 4

56 6

58 7

60 8

62 10

64 11

66 13

68 14

70 15

72 16

74 17

76 19

78 20

80 21

85 24

90 26

95 29

100 31

110 36

120 41

130 45

140 49

150 53

160 56

170 60

SATURATED SUCTION PRESSURE

TEMPERATURE CHART

SUCTION

PRESSURE

SATURATED SUCTION

TEMPERATURE °F



CAUTION

-















Run the unit on low stage cooling for 10 minutes until

refrigerant pressures stabilize. Use the following guidelines

and methods to check unit operation and ensure that the

refrigerant charge is within limits. NOTE: Charge the unit



1. Purge the gauge lines and connect the service gauge

manifold to the base valve service ports.

2. Clamp a pipe clamp thermometer on the liquid line



compressor on the suction line.

a. 

to obtain the best possible readings.

b. The temperature read with the thermometer

should be lower than the saturated condensing

temperature.

PSIG R-410A

200 69

215 74

230 78

245 82

260 86

275 90

290 94

305 97

320 100

335 104

350 107

365 110

380 113

395 116

410 118

425 121

440 124

455 126

470 129

485 131

500 134

515 136

530 138

545 140

560 143

575 145

590 147

605 149

620 151

635 153

650 155

LIQUID PRESSURE

SATURATED LIQUID PRESSURE

TEMPERATURE CHART

SATURATED

LIQUID

TEMPERATURE °F

3. 

condensing temperature and the liquid line

temperature is the liquid Subcooling value.

4. TXV-based systems should have a Subcooling value

of 6°F +/- 1°F.

5. Add refrigerant to increase Subcooling and remove

refrigerant to decrease Subcooling.























RECOMMENDATIONS

1. Clamp a pipe clamp thermometer near the suction line

service valve at the outdoor unit.

a. 

for the best possible readings.

b. The temperature read with the thermometer

should be higher than the saturated suction

temperature.

2. 

suction temperature and the suction line temperature

is the Superheat value.

3. TXV-based systems should have a Superheat value of

8°F +/- 1°F.

4. Adjust Superheat by turning the TXV valve stem

clockwise to increase and counterclockwise to

decrease.

a. If Subcooling and Superheat are low, adjust the

TXV to 8°F +/- 1°F, and then check Subcooling.

b. If Subcooling is low and Superheat is high,

addcharge to raise Subcooling to 6°F +/- 1°F then

check Superheat.

c. If Subcooling and Superheat are high, adjust the

TXV valve to 8°F +/- 1°F Superheat, then check

the Subcooling value.

d. If Subcooling is high and Superheat is low, adjust

the TXV valve to 8°F +/- 1°F Superheat and

remove charge to lower the Subcooling to 6°F +/-

1°F.













HEAT PUMP - HEATING CYCLE

The proper method of charging a heat pump in the heat

mode is by weight with the additional charge adjustments

for line size, line length, and other system components. To







cycle.

Low Speed Lock-Out: The outdoor system has a low

speed lock-out feature. In communicating mode, below

37°F outdoor ambient, the system locks out low stage and



capacity.



1. 

Refer to the Troubleshooting chart at the end of this



2. 



position.

3. 

communications between the equipment. Used only

for troubleshooting purposes.

4. 

mode to turn on both the compressor and outdoor fan



5. 

most recent faults. The control must be in Standby

Mode (no thermostat inputs) to use the feature.







faults beginning with the most recent fault and

decrementing to the least recent fault. The faults

may be cleared by depressing the button for greater







details.

6. 



than 1 second with a valid call for heat. The forced

defrost can be terminated by

• A 10 minute lapse in time,

• A coil temperature rise above 75°F or

• By pressing the two buttons again for more than

1 second.

COMFORTBRIDGE™ SYSTEM



The ComfortBridge based two stage heating and air

conditioning system uses an indoor unit and outdoor unit

digitally communicating with one another via a two-way

communications path.

In a traditional system, the thermostat sends commands

to the indoor and outdoor units via analog 24 VAC signals.

It is a one-way communication path in that the indoor and

outdoor units typically do not return information to the

thermostat.

The indoor unit, and outdoor unit, comprising of a

ComfortBridge 

one another creating a two-way communications path.

The thermostat still sends commands to the indoor unit,

however, the 24VAC indoor and outdoor unit may also

request and receive information from one another to

optimize system performance.

Two-way digital communications is accomplished using

only two wires between the indoor and outdoor units. The

heat pump control board is powered by 24 VAC, which is

supplied by the factory-installed transformer in the heat



AIRFLOW CONSIDERATION



communicating system than they are in a legacy wired

system. The system operating mode (as determined by

the thermostat) determines which unit calculates the







thermostat is responsible for determining the demand, it

calculates the demand and transmits the demand along

with a fan request to the indoor unit. The indoor unit then



lists the various ComfortBridge compatible systems, the



System

System Operating

Mode

Airflow

Demand Source

Cooling Heat Pump

Heat Pump Heating

Only

Heat Pump

HP + Electric Heat

Strips

> of Heat Pump or Air

Handler Demand

Electric Heat Strips

Only

Air Handler

Continuous Fan Thermostat

Cooling Heat Pump

Heat Pump Heating

Only

Heat Pump

Auxiliary Heating Furnace

Continuous Fan Thermostat

Heat Pump + Air

Handler

Heat Pump +

Furnace



with an air handler. With a call for low stage cooling, the

heat pump will calculate the system’s low stage cooling





the air handler. Once received, the air handler will send the







for the ComfortBridge heat pumps.

High Low High Low

*SZC160241 800 600 800 600

*SZC160361 1200 800 1200 800

*SZC160481 1550 1100 1550 1100

*SZC160601 1800 1210 1800 1210

*SZC180241 850 550 850 550

*SZC180361 1250 850 1250 850

*SZC180481 1550 1210 1550 1210

*SZC180601 1750 1210 1750 1210

*SZC702410 800 600 800 600

*SZC703610 1250 850 1250 850

*SZC704810 1550 1210 1550 1210

*SZC706010 1750 1210 1750 1210

Models

Cooling

Heating

CONTROL WIRING

Electrical Connections

- High Voltage Connections





















Typical 18 AWG thermostat wire may be used to wire the

system components. However, communications reliability

may be improved by using a high quality, shielded, twisted

pair cable for the data transmission lines. In either case,



and outdoor unit, or between indoor unit and thermostat.



For communicating systems, only two wires are required

between the indoor and outdoor units. This wiring scheme

requires only the data lines, 1 and 2 between indoor and

outdoor equipment.

Optional

Optional if

feature

supported by

thermostat

INDOOR

BOARD TERMINAL

CONNECTIONS

OUTDOOR

BOARD TERMINAL

CONNECTIONS

OUTDOOR

TRANSFORMER







The integrated control board on this unit is factory-equipped

with a 4-pin connector for low voltage controls wiring for

communicating systems. If the system is installed as a

non-communicating (legacy) system, remove the 4-pin

connector and disconnect the transformer low voltage and

line voltage wiring. Then, install the 7-pin connector that is

supplied in the literature/accessories bag into the integrated

control board in the appropriate location indicated by the

color-coded labels found on both the control board and pin

connector plug.

R C G O

RC G O

R C G O

1 2





The ComfortBridge system permits access to additional

system information, advanced set-up features, and

advanced diagnostic/troubleshooting features via the

control board push buttons or the CoolCloud mobile app.



Accessing the air conditioner/heat pump’s diagnostics



by the air conditioner/heat pump. Faults are stored most

recent to least recent. Any consecutively repeated fault is



supply to the air conditioner/heat pump is continuously



three consecutive times the fault occurs.









Model Number, Serial Number and Software Version are

displayed within this menu. A model number check will

help determine if the equipment shared data is correct for

the unit. If the model number is not correct or no serial

number is visible, even though very rare, memory cards are

available to load the proper data.



The outdoor ambient temperature and coil temperature are

displayed in the Sensor Data Menu. This information can be

used for troubleshooting purposes.



This menu allows for the adjustment of several cooling









in this menu. See the following images showing the four



•  (default) provides only an OFF delay of one



OFF

100% CFM 100% CFM

1 min

OFF

• 



30 seconds. The motor then ramps to 100% of the





50% CFM

1/2 min

100% CFM 100% CFM

1 min

OFF OFF

•  ramps up to 82% of the full cooling demand



minutes. The motor then steps up to the full demand



delay.

100% CFM

OFF OFF

• 

minute, then ramps to 82% of the full cooling demand



minutes. The motor then steps up to the full demand



delay.

OFF





This menu allows for the adjustment of several heating



to 10% in 2% increments), Heat Fan ON Delay, Heat Fan

OFF Delay, Defrost Interval and Compressor Delay can

be adjusted in this menu. Defrost Interval determines the

amount of compressor run time between defrost cycles.



reversing valve shift.



The current system operational mode and requested indoor

CFM is reported in this menu. This information can be used

for troubleshooting purposes.



If this heat pump is installed with a ComfortBridge

compatible furnace, the system is recognized as a dual

fuel system. The balance point temperature should be set

via the indoor unit. See indoor unit instruction manual for

details on how to set the balance point.











Refer to the Troubleshooting Chart at the end of this

manual for a listing of possible air conditioner and heat

pump error codes, possible causes and corrective actions.

TROUBLESHOOTING INFORMATION: CONDENSING UNIT

For detailed service information refer to the Remote Condensing Unit Service manual.

Complaint

System

Operating

Pressures

POSSIBLE CAUSE

DOTS IN ANALYSIS

GUIDE INDICATE

"POSSIBLE CAUSE"

SYMPTOM

System will not start

Compressor will not start - fan runs

Comp. and Cond. Fan will not start



Condenser fan will not start

Compressor runs - goes off on overload

Compressor cycles on overload

System runs continuously - little cooling/htg

Too cool and then too warm

Not cool enough on warm days

Certain areas too cool, others too warm

Compressor is noisy

System runs - blows cold air in heating

Unit will not terminate defrost

Unit will not defrost

Low suction pressure

Low head pressure

High suction pressure

High head pressure

Test Method

Remedy

Power Failure

•Test Voltage

Blown Fuse

• • • Inspect Fuse Size & Type

Unbalanced Power, 3PH

• • •Test Voltage

Loose Connection

•••Inspect Connection - Tighten

Shorted or Broken Wires

•••• • •Test Circuits With Ohmmeter

Open Fan Overload

• • Test Continuity of Overload

Faulty Thermostat

••• • Test Continuity of Thermostat & Wiring

Faulty Transformer

• • Check Control Circuit with Voltmeter

Shorted or Open Capacitor

• •••• Test Capacitor

Internal Compressor Overload Open •

♦

Test Continuity of Overload

Shorted or Grounded Compressor

••Test Motor Windings

Compressor Stuck

• • •

♦

Use Test Cord

Faulty Compressor Contactor

• • •Test Continuity of Coil & Contacts

Faulty Fan Relay

•Test Continuity of Coil And Contacts

Open Control Circuit

•Test Control Circuit with Voltmeter

Low Voltage

• • • Test Voltage



• •

♦

Repair or Replace

Shorted or Grounded Fan Motor

• • Test Motor Windings

Improper Cooling Anticipator

• • Check Resistance of Anticipator

Shortage of Refrigerant

• •

♦

••Test For Leaks, Add Refrigerant

Restricted Liquid Line

•• • • • Remove Restriction, Replace Restricted Part



♦ ♦



Dirty Air Filter

• • • •

♦

Inspect Filter-Clean or Replace

Dirty Indoor Coil

••• •

♦

Inspect Coil - Clean

Not enough air across Indoor Coil

• • ••

♦

Check Blower Speed, Duct Static Press, Filter

Too much air across Indoor Coil

♦

•Reduce Blower Speed

Overcharge of Refrigerant

•••

♦

• • Recover Part of Charge

Dirty Outdoor Coil

•••

♦

•Inspect Coil - Clean

Noncondensibles

••

♦

•

Recirculation of Condensing Air

•• • Remove Obstruction to Air Flow

Infiltration of Outdoor Air

• • • 

Improperly Located Thermostat

••Relocate Thermostat

Air Flow Unbalanced

•• Readjust Air Volume Dampers

System Undersized

• • Refigure Cooling Load

Broken Internal Parts

•

♦

Replace Compressor

Broken Valves

•• • • 

Inefficient Compressor

•

♦

• • 



••• • • •

♦

Replace Valve



••• • • • • 



• • Replace Valve



••• • • Replace Valve



••Tighten Bulb Bracket



•• • Check Valve Operation

Loose Hold-down Bolts

•Tighten Bolts

Faulty Reversing Valve

•

♦♦♦ ♦♦♦

Replace Valve or Solenoid

Faulty Defrost Control

•

♦ ♦ ♦ ♦ ♦ ♦

Test Control

Faulty Defrost Thermostat

♦♦♦ ♦ ♦ ♦ ♦

Test Defrost Thermostat

Flowrator Not Seating Properly •• • Check Flowrator & Seat or Replace Flowrator

• 

♦

No Cooling

Unsatisfactory Cooling/Heating



TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Digit3 Digit2 Digit 1

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK A 2

• Outdoor air temp

sensor fault

• Shorted sensor.

• Open sensor.

• Sensor disconnected.

• Sensor out of range.

• Check sensor

connection.

• Replace open/ shorted

sensor.

• Turn power OFF prior to repair.

• Replace with correct

replacement part.

• Heat pump fails to operate in

heating mode.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK A 3

• Outdoor coil temp

sensor fault

• Shorted sensor

• Open sensor.

• Sensor. disconnected.

• Sensor out of range.

• Check sensor

connection.

• Replace open/ shorted

sensor.

• Turn power OFF prior to repair.

• Replace with correct

replacement part.

• Air conditioner/heat pump fails to

operate.

• Integrated control module

diagnostic/status LED display shows

the

indicated code.

BLANK E 5 • Open fuse

• Short in low voltage

wiring.

• Locate and correct short

in low voltage wiring.

• Turn power OFF prior to repair.

• Replace fuse with

3-amp automotive type.

• Air conditioner/heat pump fails to

operate.

• Integrated control module

diagnostic/status LED display shows

the

indicated code.

BLANK E E • Board mis- operation

• Compressor relay

contacts welded.

• Replace control.

• Turn power OFF prior to repair

• Replace with correct

replacement part.

• Air conditioner/heat pump fails to

operate.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK b 0

• Circulator

blower motor is not

running when it

should be running.

• Indoor bIower motor

problem.

• Communications error

between indoor and

outdoor unit.

• Check indoor bIower

motor.

• Check indoor bIower

motor wiring.

• Check indoor unit

control.

• Repair/ replace any

faulty wiring.

• Repair/ replace

indoor bIower motor or

control.

• Turn power OFF prior to repair.

• Replace with correct

replacement part.

• Air conditioner/heat

pump operates at reduced

performance.

• Air conditioner/heat pump

operating at low stage when expected

to operate at high stage.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK b 9

• Air flow is lower

than demanded

• Indoor bIower motor

problem

• Blocked filters .

• Restrictive/ undersized

ductwork

• Indoor/ outdoor unit

miss-match.

• Check indoor blower

motor.

• Check Filters

clean/replace as needed.

• Check ductwork, resize

as needed.

• Verify indoor and

outdoor units are

properly matched.

• Turn power OFF prior to repair.

• Replace with correct

replacement part. See

specification sheets for airflow

requirements and maximum

external static pressure.

• See specification sheets for

approved system matches.

SYSTEM TROUBLESHOOTING

UNITARY DIAGNOSTIC CODES

Symptoms of Abnormal

Operation

Diagnostic/Status LED

Display Codes Fault Description Possible Causes Corrective

Actions

Notes &

Cautions

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

• Air conditioner/heat pump fails to

operate.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK d 0

• Data not yet on

Network

• Air conditioner/ heat

pump is wired as part of

a communicating

system and

integrated control

module does

not contain any shared

data.

• Verify system type

(communicating or legacy)

• Populate shared data

using memory card

• Wire system as legacy

system

• Turn power OFF prior to repair.

• Use memory card for your specific

model.

• Insert memory card BEFORE

turning power ON. Memory card

may be removed after data is loaded.

Turn power OFF before removing

memory card.

• Error code will be cleared once

data is loaded.

• Air conditioner/heat pump fails to

operate.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK d 1

• Invalid Data on

Network

• Air conditioner/ heat

pump is wired as part of

a communicating

system and integrated

control module contains

invalid shared data or

network data is invalid

for

the integrated control

module.

• Verify system type

(communicating or legacy).

• Populate correct shared

data using memory card.

• Wire system as legacy

system.

• Turn power OFF prior to repair.

• Use memory card for your specific

model.

• Insert memory card BEFORE

turning power ON. Memory card

may be removed after data is loaded.

Turn power OFF before removing

memory card.

• Error code will be cleared once

data is loaded.

• Air conditioner/heat pump fails to

operate.

• Air conditioner/heat pump operating

at reduced performance.

• Air conditioner/heat pump operating

at low stage when e peeled to operate at

high stage.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK d 2 • System

Mis-Match

• Air conditioner/ heat

pump is wired as part of

a communicating

system and outdoor unit

requires air flow greater

than indoor units

airflow capability.

• Shared data is

incompatible with the

system or missing

parameters.

• Verify system type

(communicating or legacy).

• Verify shared data is

correct for your specific

model repopulate data if

required.

• Wire system as legacy

system.

• Turn power OFF prior to repair.

• Use memory card for your specific

model.

• Insert memory card BEFORE

turning power ON. Memory card

may be removed after data is loaded.

Turn power OFF before removing

memory card.

• Error code will be cleared once

data is loaded.

Digit2 Digit 1

UNITARY DIAGNOSTIC CODES

Symptoms of

Abnormal Operation

Diagnostic/Status

LED Display Codes Fault Description Possible Causes Corrective Actions Notes & Cautions

Digit3

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Digit 3 Digit 2 Digit 1

• Air conditioner/heat pump fails to

operate.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK d 3

• Configuration Mis-

match

• Shared data sent to

integrated control

module does not

match hardware

configuration.

• Verify system type

(communicating or

legacy).

• Verify shared data

is correct for your

specific model; re-

populate data if

required.

• Wire system as

legacy system.

• Turn power OFF prior to

repair.

• Use memory card for

your specific model.

• Insert memory card

BEFORE turning power

ON. Memory card may be

removed after data is

loaded. Turn power OFF

before removing memory

card.

• Error code will be

cleared once data is

loaded.

• Air conditioner/heat pump fails to

operate.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK d 4

• Invalid Memory

Card Data

• Shared data on

memory card has

been rejected.

• Verify system type

(communicating or

legacy).

• Verify shared data

is correct for your

specific model; re-

populate data if

required.

• Wire system as

legacy system.

• Turn power OFF prior to

repair.

• Use memory card for

your specific model.

• Insert memory card

BEFORE turning power

ON. Memory card may be

removed after data is

loaded. Turn power OFF

before removing memory

card.

• Error code will be

cleared once data is

loaded.

• Very long run time.

• Four consecutive compressor

protector trips with average run time

between trips greater than 3 hours.

• Compressor operating at high speed

and outdoor fan operating at low

speed

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK 0 1 • Low Side Fault

• Low refrigerant

charge.

• Restriction in liquid

line.

• Indoor blower motor

failure.

• Indoor thermostat

set extremely low.

• Verify refrigerant

charge; adjust as

needed.

• Check for restricted

liquid line; repair/

replace as needed.

• Check indoor

blower motor;

repair/replace as

needed.

• Check indoor

thermostat setting.

• Turn power OFF prior to

repair.

• Fault will clear after 3

consecutive normal

cycles.

• Fault may be cleared by

cycling 4V AC to control.

• Replace with correct

replacement part(s).

• Compressor and outdoor fan are off.

• Thermostat demand is present.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK 0 1

• Low Pressure Cut

Out Trip

• Low refrigerant

charge.

• Restriction in liquid

line.

• Indoor blower motor

failure.

• Indoor thermostat set

extremely low.

• Verify refrigerant

charge; adjust as

needed.

•Check for restricted

liquid line; repair/

replace as needed.

• Check indoor blower

motor; repair/replace

as needed.

• Check low pressure

switch; repair/replace

as needed.

• Check indoor

thermostat setting.

• Turn power OFF prior to

repair.

• Replace with correct

replacement part(s).

UNITARY DIAGNOSTIC CODES

Symptoms of Abnormal

Operation

Diagnostic/Status

LED Displav Codes Fault Description Possible

Causes Corrective Actions Notes &

Cautions

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Digit3 Digit2 Digit 1

• Compressor and outdoor fan are off.

• Low pressure switch trip 3 times within

same thermostat demand.

• Thermostat demand is present.

• Intergrated control module

diagnostic/status LED display shows the

indicated code.

BLANK L 1

• Low Pressure Cut Out

Lockout (3 Trips)

• Low refrigerant

charge.

• Restriction in liquid

line.

• Indoor blower motor

failure.

• Indoor thermostat

set extremely low.

• Verify refrigerant

charge; adjust as

needed.

• Check for restricted

liquid line;

repair/replace as

needed.

• Check indoor blower

motor; repair/replace as

needed.

• Check low pressure

switch; repair/replace

as needed.

• Check indoor

thermostat setting.

• Turn power OFF prior to

repair.

• Must clear fault by

cycling 24 VAC to control.

• Replace with correct

replacement part(s).

• Four consecutive compressor protector

trips with average run time between trips

greater than 1 minute and less than 1 5

minutes.

• Low pressure and high pressure

switches are closed.

• Intergrated control module

diagnostic/status LED display shows the

indicated code.

BLANK 0 2 • High Side Fault

• Blocked condenser

coil.

• Outdoor fan not

running.

• Check and clean

condenser coil.

• Check outdoor fan

motor; repair/replace as

needed.

• Check outdoor fan

motor wiring;

repair/replace as

needed.

• Check outdoor fan

motor capacitor;

replace as needed.

• Turn power OFF prior to

repair.

• Fault will clear after 4

consecutive normal cycles.

• Fault may be cleared by

cycling 24 VAC to control.

• Replace with correct

replacement part(s)

• Compressor and outdoor fan are off.

• Thermostat demand is present.

• Intergrated control module

diagnostic/status LED display shows the

indicated code.

BLANK 0 2 • High Pressure Cut Out

Trip

• Blocked condenser

coil.

• Outdoor fan not

running.

• Check and clean

condenser coil.

• Check outdoor fan

motor; repair/replace as

needed.

• Check outdoor fan

motor wiring;

repair/replace as

needed.

• Check outdoor fan

motor capacitor;

replace as needed.

• Turn power OFF prior to

repair.

• Replace with correct

replacement part(s).

• Compressor and outdoor fan are off.

• Low pressure switch trip 3 times within

same thermostat demand.

• Thermostat demand is present.

• Intergrated control module

diagnostic/status LED display shows the

indicated code.

BLANK L 2

• High Pressure Cut Out

Lockout (3 Trips)

• Blocked condenser

coil.

• Outdoor fan not

running.

• Check and clean

condenser coil.

• Check outdoor fan

motor; repair/replace as

needed.

• Check outdoor fan

motor wiring;

repair/replace as

needed.

• Check outdoor fan

motor capacitor;

replace as needed.

•Turn power OFF prior to

repair.

•Must clear fault by cycling

24 VAC to control.

•Replace with correct

replacement part(s).

UNITARY DIAGNOSTIC CODES

Symptoms of Abnormal Operation

Diagnostic/Status

LED Display Codes Fault

Description Possible Causes Corrective Actions Notes & Cautions

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Digit3 Digit2 Digit 1

• Run time for last 4 cycles is less

than 3 minutes each.

• Compressor protector has not tripped.

• Low pressure and high pressure

switches are closed.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK

0 3 • Short Cycling

• Intermittent

thermostat demand.

• Faulty compressor

relay.

• Check thermostat

and thermostat wiring;

repair/ replace as

needed.

• Check compressor

relay operation;

replace control as

needed.

• Turn power OFF prior

to repair.

• Fault will clear after 4

consecutive normal

cycles.

• Fault may be cleared

by cycling 24VAC to

control.

• Replace with correct

replacement part(s).

• Minimum

compressor run time is

changed from 30

seconds to 3 minutes.

• Compressor and outdoor fun are off.

• Compressor protector trips four

consecutive times.

• Average run time between trips is

less than 1 5 seconds.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK

0 4 • Locked Rotor

• Compressor

bearings are seized.

• Failed compressor

run capacitor.

• Faulty run capacitor

wiring.

• Low line voltage.

• Check compressor

operation; repair/

replace as needed.

• Check run capacitor;

replace as needed.

• Check wiring;

repair/replace as

needed.

• Verify line voltage is

within range on rating

plate; contact local

utility is out of range.

• Turn power OFF prior

to repair.

• Must clear fault by

cycling 24V AC to

control.

• Replace with correct

replacement part(s).

• Compressor and outdoor fun are off

for greater than 4 hours.

• Low pressure and high pressure

switches are closed.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK

0 5 • Open Circuit

• Power is

disconnected.

• Failed compressor

protector.

• Compressor not

properly wired to

control.

• Check circuit break

ers and fuses .

• Check wiring to unit;

repair/ replace as

needed.

• Check compressor

repair/replace as

needed

• Check compressor

wiring; repair/ replace

needed.

• Turn power OFF

prior to repair.

• Fault will clear after 1

normal cycle.

• Fault may be cleared

by cycling 24V AC to

control.

• Replace with correct

replacement part(s).

• Compressor and outdoor fun are off.

• Low pressure and high pressure

switches are closed.

• Integrated control module

diagnostic/status LED display shows

the indicated code.

BLANK

0 6 • Open Start Circuit

• Compressor start

winding is open.

• Failed compressor

run capacitor.

• Faulty run capacitor

wiring.

• Compressor not

properly wired to

control.

• Faulty compressor

wiring.

• Check compressor

repair/replace as

needed.

• Check run capacitor;

replace as needed.

• Check wiring;

repair/replace as

needed.

• Turn power OFF prior

to repair.

• Fault will clear after 1

normal cycle.

• Fault may be cleared

by cycling 24V AC to

control.

• Replace will correct

replacement part(s).

UNITARY DIAGNOSTIC CODES

Symptoms

Abnormal Operation

Diagnostic/Status

LED Display Codes Fault Description Possible

Causes Corrective Actions Notes &

Cautions

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Digit 3 Digit 2 Digit 1

• Air conditioner/heat pump

may appear to be operating

normally.

• Compressor protecor may be

open (compressor and outdoor

fan off).

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK H 8

• High Line Voltage • High line voltage

• Correct high line

voltage condition;

contact local utility if

needed.

• Verify unit is

connected to power

supply as specified on

rating plate.

• Turn power OFF prior

to repair.

• Control detects line

voltage greater than 255

VAC.

• Fault will clear if line

voltage decreases

below 255 VAC.

• Air conditioner/heat pump

may appear to be operating

normally.

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK 0 9

• Low Pilot Voltage

• Control detects

secondary voltage

less than 18 VAC.

• Transformer

overloaded.

• Low line voltage.

• Check fuse.

• Correct low secondary

voltage condition.

• Check transformer;

replace if needed.

• Turn power OFF prior

to repair.

• Fault will clear if

secondary voltage rises

above 21 VAC.

• Replace with correct

replacement part(s).

• Compressor is off.

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK P 0

• Comp protector

Open

• No current through

run or start windings.

• Compressor run

winding is open.

• Compressor not

properly wired to

control.

• Faulty Compressor

wiring.

• Failed compressor

run capacitor.

• Faulty run capacitor

wiring.

• Check compressor;

repair/replace as

needed.

• Check wiring

repair/replaced as

needed.

• Check run capacitor;

replace as needed.

• Turn power OFF prior

to repair.

• Fault will clear after 1

normal cycle.

• Must clear fault by

cycling 24 VAC to

control.

• Replace with correct

replacement part(s).

• Air conditioner/heat pump

may appear to be operating

normally.

• Compressor protecor may be

open (compressor and outdoor

fan off).

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK L 8

• Low Line Voltage • Low line voltage.

• Check circuit

breakers and fuses.

• Verify unit is

connected to power

supply as specified on

rating plate.

• Correct low line

voltage condition;

contact local utility if

needed.

• Turn power OFF prior

to repair.

• Control detects line

voltage less than 1 85

VAC.

• Fault will clear if line

voltage increases above

1 85 VAC.

• Air conditioner/heat pump

may appear to be operating

normally.

• Compressor protecor may be

open (compressor and outdoor

fan off).

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK L 8

• No Line Voltage • No line voltage.

• Check circuit

breakers and fuses.

• Verify unit is

connected to power

supply as specified on

rating plate.

• Turn power OFF prior

to repair.

• Control detects line

voltage less than 1 85

VAC.

• Fault will clear if line

voltage increases above

1 85 VAC.

UNIT ARY DIAGNOST IC CODES

Symptoms of Abnormal

Operation

Diagnostic/Status

LED Display Codes

Fault Description Possible Causes Corrective Actions Notes &

Cautions

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Digit 3 Digit 2 Digit 1

• Air conditioner/heat pump

may appear to be operating

normally.

• Compressor protecor may be

open (compressor and outdoor

fan off).

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK H 8

• High Line Voltage • High line voltage

• Correct high line

voltage condition;

contact local utility if

needed.

• Verify unit is

connected to power

supply as specified on

rating plate.

• Turn power OFF prior

to repair.

• Control detects line

voltage greater than 255

VAC.

• Fault will clear if line

voltage decreases

below 255 VAC.

• Air conditioner/heat pump

may appear to be operating

normally.

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK 0 9

• Low Pilot Voltage

• Control detects

secondary voltage

less than 18 VAC.

• Transformer

overloaded.

• Low line voltage.

• Check fuse.

• Correct low secondary

voltage condition.

• Check transformer;

replace if needed.

• Turn power OFF prior

to repair.

• Fault will clear if

secondary voltage rises

above 21 VAC.

• Replace with correct

replacement part(s).

• Compressor is off.

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK P 0

• Comp protector

Open

• No current through

run or start windings.

• Compressor run

winding is open.

• Compressor not

properly wired to

control.

• Faulty Compressor

wiring.

• Failed compressor

run capacitor.

• Faulty run capacitor

wiring.

• Check compressor;

repair/replace as

needed.

• Check wiring

repair/replaced as

needed.

• Check run capacitor;

replace as needed.

• Turn power OFF prior

to repair.

• Fault will clear after 1

normal cycle.

• Must clear fault by

cycling 24 VAC to

control.

• Replace with correct

replacement part(s).

• Air conditioner/heat pump

may appear to be operating

normally.

• Compressor protecor may be

open (compressor and outdoor

fan off).

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK L 8

• Low Line Voltage • Low line voltage.

• Check circuit

breakers and fuses.

• Verify unit is

connected to power

supply as specified on

rating plate.

• Correct low line

voltage condition;

contact local utility if

needed.

• Turn power OFF prior

to repair.

• Control detects line

voltage less than 1 85

VAC.

• Fault will clear if line

voltage increases above

1 85 VAC.

• Air conditioner/heat pump

may appear to be operating

normally.

• Compressor protecor may be

open (compressor and outdoor

fan off).

• Integrated control module

diagnostic/status LED display

shows the indicated code.

BLANK L 8

• No Line Voltage • No line voltage.

• Check circuit

breakers and fuses.

• Verify unit is

connected to power

supply as specified on

rating plate.

• Turn power OFF prior

to repair.

• Control detects line

voltage less than 1 85

VAC.

• Fault will clear if line

voltage increases above

1 85 VAC.

UNIT ARY DIAGNOST IC CODES

Symptoms of Abnormal

Operation

Diagnostic/Status

LED Display Codes

Fault Description P ossible Causes Corrective Actions Notes &

Cautions

GOODMAN GSZC7 Installation guide

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