Lenovo THINKPAD W510 Product information

ThinkPadT510,T510i,andW510

HardwareMaintenanceManual

ThinkPadT510,T510i,andW510

HardwareMaintenanceManual

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder

AppendixA“Notices”onpage193.

ThirdEdition(February2011)

©CopyrightLenovo2009,2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwarearedeliveredpursuantaGeneralServices

Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.

GS-35F-05925.

Contents

Aboutthismanual............v

Chapter1.Safetyinformation.....1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............4

Handlingdevicesthataresensitivetoelectrostatic

discharge..................5

Groundingrequirements............5

Safetynotices(multilingualtranslations)......6

Lasercompliancestatement(multilingual

translations)................25

Chapter2.Importantservice

information..............33

StrategyforreplacingFRUs.........33

Strategyforreplacingaharddiskdrive...34

Importantnoticeforreplacingasystem

board................34

Howtouseerrormessage........34

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................34

Productdenition............34

FRUidenticationforCTO,CMV,andGAV

products...............35

Chapter3.Generalcheckout.....37

Whattodorst..............37

Checkoutguide..............38

DiagnosticsusingPC-DoctorforDOS....38

LenovoThinkVantageToolbox(LenovoSystem

Toolbox)...............40

PC-DoctorforRescueandRecovery....41

FRUtests...............41

Powersystemcheckout...........42

Checkingtheacadapter.........43

Checkingoperationalcharging......43

Checkingthebatterypack........43

Checkingthebackupbattery.......44

Chapter4.Relatedservice

information..............45

RestoringthefactorycontentsbyusingRecovery

DiscSet.................45

Passwords................46

Power-onpassword...........46

Hard-diskpassword...........46

Supervisorpassword..........47

Howtoremovethepower-onpassword...47

Howtoremovethehard-diskpassword...47

Powermanagement............48

Screenblankmode...........48

Sleep(standby)mode..........48

Hibernationmode...........49

Symptom-to-FRUindex...........49

Numericerrorcodes..........50

Errormessages............56

Beepsymptoms............57

No-beepsymptoms...........57

LCD-relatedsymptoms.........57

Intermittentproblems..........58

Undeterminedproblems.........58

Chapter5.Installingandconguring

RAID..................61

SupportedRAIDcongurations........61

ConguringthesystemBIOStoenableembedded

SATARAIDfunctionality...........61

CreatingRAIDvolumes...........61

DeletingRAIDvolumes...........62

Chapter6.Statusindicators.....63

Chapter7.Fnkeycombinations...67

Chapter8.FRUreplacement

notices................71

Screwnotices...............71

Retainingserialnumbers...........72

Restoringtheserialnumberofthesystem

unit.................72

RetainingtheUUID...........72

ReadingorwritingtheECAinformation...73

Chapter9.Removingandreplacinga

FRU..................75

BeforeservicingThinkPadT510,T510i,and

W510..................76

1010Batterypack.............77

1020SerialUltrabayEnhanceddeviceortravel

bezel..................78

1030DIMMslotcover............79

1040DIMM(bottomslot)...........80

1050Harddiskdriveslotcover,harddiskdrive

(HDD)andHDDrubberrailsorsolidstatedrive

(SSD)andstorageconverter.........81

1060Keyboard..............83

1070DIMM(upperslot)...........87

©CopyrightLenovo2009,2011

iii

1080PCIExpressMiniCardforwirelessLAN..88

1090PCIExpressMiniCardforwirelessWAN..91

1100Keyboardbezelassembly........93

1110Bluetoothdaughtercard(BDC-2.1)....96

1120Backupbattery............97

1130SmartCardorContactlessSmartCardor

SmartCarddummyspacer..........98

1140Speakerassembly...........101

1150Thermalmodule............103

1160CPU................106

1170LCDunit...............107

1180Basecoverassembly..........110

1190I/Osubcard.............113

1200Systemboardassemblyandmagnesium

structureframe..............114

2010LCDbezelassembly..........118

2020LEDsubcard.............119

2030Integratedcamera...........120

2040LCDcable,cameracable,LCDpanel,and

hinges..................121

2050AntennakitandLCDrearcoverassembly..124

Chapter10.Locations.......127

Frontview................127

Rearview.................129

Bottomview...............130

Chapter11.Partslist........131

Overall..................132

LCDFRUs................165

Keyboard.................179

Miscellaneousparts............180

ACadapters...............181

Powercords...............183

Recoverydiscs..............184

WindowsXPProfessional(32bit)DVDs...184

WindowsVistaBusiness(32bit)DVDs...185

Windows7HomeBasic(32bit)DVDs....185

Windows7HomePremium(32bit)DVDs..186

Windows7HomePremium(64bit)DVDs..187

Windows7Professional(32bit)DVDs....188

Windows7Professional(64bit)DVDs....189

Commonservicetools...........190

AppendixA.Notices........193

Trademarks................194

ivThinkPadT510,T510i,andW510HardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.

ThinkPadT510andT510iMT4313,4314,4339,4349,4384,4484,and4873

ThinkPadW510MT4318,4319,4387,4389,4391,4875,and4876

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad

products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”

onpage1andChapter2“Importantserviceinformation”onpage33.

©CopyrightLenovo2009,2011

v

viThinkPadT510,T510i,andW510HardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice

aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage4

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage5

•“Groundingrequirements”onpage5

•“Safetynotices(multilingualtranslations)”onpage6

•“Lasercompliancestatement(multilingualtranslations)”onpage25

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2009,2011

1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft

materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near

theirequipment,rubberoormatsthatcontainsmallconductiveberstodecreaseelectrostaticdischarges.

Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Similarunitstolistedabove

Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

2ThinkPadT510,T510i,andW510HardwareMaintenanceManual

–Sendanotherpersontogetmedicalaid.

Chapter1.Safetyinformation3

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror

otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

4ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen

youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Chapter1.Safetyinformation5

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

6ThinkPadT510,T510i,andW510HardwareMaintenanceManual

DANGER

BeforethecomputerispoweredonafterFRUreplacement,makesureallscrews,springs,andothersmall

partsareinplaceandarenotleftlooseinsidethecomputer.Verifythisbyshakingthecomputerandlistening

forrattlingsounds.Metallicpartsormetalakescancauseelectricalshorts.

DANGER

Somestandbybatteriescontainasmallamountofnickelandcadmium.Donotdisassembleastandbybattery,

rechargeit,throwitintoreorwater,orshort-circuitit.Disposeofthebatteryasrequiredbylocalordinances

orregulations.Useonlythebatteryintheappropriatepartslisting.Useofanincorrectbatterycanresult

inignitionorexplosionofthebattery.

DANGER

Thebatterypackcontainssmallamountsofnickel.Donotdisassembleit,throwitintoreorwater,or

short-circuitit.Disposeofthebatterypackasrequiredbylocalordinancesorregulations.Useonlythe

batteryintheappropriatepartslistingwhenreplacingthebatterypack.Useofanincorrectbatterycanresult

inignitionorexplosionofthebattery.

DANGER

Thelithiumbatterycancauseare,anexplosion,orasevereburn.Donotrechargeit,removeitspolarized

connector,disassembleit,heatitabove100°C(212°F),incinerateit,orexposeitscellcontentstowater.

Disposeofthebatteryasrequiredbylocalordinancesorregulations.Useonlythebatteryintheappropriate

partslisting.Useofanincorrectbatterycanresultinignitionorexplosionofthebattery.

Chapter1.Safetyinformation7

DANGER

IftheLCDbreaksandtheuidfrominsidetheLCDgetsintoyoureyesoronyourhands,immediatelywash

theaffectedareaswithwaterforatleast15minutes.Seekmedicalcareifanysymptomsfromtheuidare

presentafterwashing.

DANGER

Toavoidshock,donotremovetheplasticcoverthatprotectsthelowerpartoftheinvertercard.

DANGER

Thoughthemainbatterieshavelowvoltage,ashortedorgroundedbatterycanproduceenoughcurrentto

burnpersonnelorcombustiblematerials.

DANGER

UnlesshotswapisallowedfortheFRUbeingreplaced,doasfollowsbeforeremovingit:poweroffthe

computer,unplugallpowercordsfromelectricaloutlets,removethebatterypack,anddisconnectany

interconnectingcables.

8ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Chapter1.Safetyinformation9

10ThinkPadT510,T510i,andW510HardwareMaintenanceManual

PERIGO

AntesdeligarocomputadorapósasubstituiçãodaFRU,certique-sedequetodososparafusos,molase

outraspeçaspequenasestejamnolugarenãoestejamsoltosdentrodocomputador.Veriqueissosacudindo

ocomputadoreprocurandoouvirsonsdepeçassoltas.Peçasmetálicasoulascasdemetalpodemcausar

curto-circuito.

PERIGO

Algumasbateriasreservacontêmumapequenaquantidadedeníquelecádmio.Nãodesmonteumabateria

reserva,recarregue-a,jogue-anofogoounaágua,oudeixe-aentraremcurto-circuito.Descarteabateria

conformerequeridopelasleisouregulamentoslocais.Usesomenteabaterianasparteslistadasapropriadas.

Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.

PERIGO

Opacotedabateriacontémumapequenaquantidadedeníquel.Nãoodesmonte,jogue-onofogoouna

água,oudeixe-oentraremcurto-circuito.Descarteopacotedabateriaconformerequeridopelasleisou

regulamentoslocais.Usesomenteabaterianasparteslistadasapropriadasaosubstituiropacotedabateria.

Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.

PERIGO

Abateriadelítiopodecausarincêndio,explosãoougravesqueimaduras.Nãoarecarregue,removaseu

conectorpolarizado,desmonte-a,aqueça-aacimade100°C(212°F),incinere-a,ouexponhaoconteúdode

suacélulaàágua.Descarteabateriaconformerequeridopelasleisouregulamentoslocais.Usesomente

abaterianasparteslistadasapropriadas.Ousodeumabateriaincorretapoderesultaremcombustão

ouexplosãodabateria.

PERIGO

SeoLCDquebrareouidodedentrodeleentraremcontatocomseusolhosoucomsuasmãos,laveas

áreasafetadasimediatamentecomáguadurantepelomenos15minutos.Procurecuidadosmédicossealgum

sintomacausadopelouidosurgirapósalavagem.

Chapter1.Safetyinformation11

PERIGO

Paraevitarchoqueelétrico,nãoremovaacapaplásticaqueprotegeaparteinferiordaplacainversora.

PERIGO

Emboraasprincipaisbateriaspossuambaixavoltagem,umabateriaemcurto-circuitoouaterradapode

produzircorrenteobastanteparaqueimarmateriaisdepessoalouinamáveis.

PERIGO

AmenosqueumahotswapsejapermitidaparaaFRUqueestásendosubstituída,façaoseguinteantesde

removê-la:desligueocomputador,desconectetodososcabosdeenergiadastomadas,removaopacotede

bateriasedesconectequaisquercabosdeinterconexão.

12ThinkPadT510,T510i,andW510HardwareMaintenanceManual

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