Cisco Systems WIP300 User manual

User Guide

Model No.

WIP300

IP Phone

Wireless-G

Voice

Wireless-G IP Phone

Copyright and Trademarks

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and

of their respective holders.

How to Use this Guide

This User Guide has been designed to make understanding networking with the Wireless-G IP Phone easier than ever. Look for the following items when

reading this User Guide:

Warning: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or

other reproductive harm. Wash hands after handling.

This exclamation point means there is a caution or warning and is something that could damage your property or IP Phone.

This question mark provides you with a reminder about something you might need to do while using the IP Phone.

This checkmark means there is a note of interest and is something you should pay special attention to while using the IP Phone.

WIP300-UG-60714A DF

Wireless-G IP Phone

Table of Contents

Chapter 1: Introduction 1

Welcome 1

What’s in This User Guide? 2

Chapter 2: Getting to Know the Wireless-G IP Phone 5

The Bottom Panel 5

The Front Panel 6

The Side Panel 7

The Back Panel 8

Chapter 3: Installing and Using the Wireless-G IP Phone 9

Overview 9

Charging the IP Phone’s Battery 10

Setting up the Wireless-G IP Phone 11

Using the Wireless-G IP Phone 22

Chapter 4: Configuring the Wireless-G IP Phone 23

Home Screen 23

Main Menu 24

Phonebook 24

Call Log 24

E-mail 25

Configuring Your Account 25

Using the E-mail Client 26

Speed Dial 27

Profile 28

Network Profile 28

Editing a Network Profile 29

SIP Account 30

Roaming 32

Wireless-G IP Phone

Profile Password 32

Secure Setup 33

Settings 33

Language 33

Clock 34

Alarm Clock 34

Call Settings 35

cSpeed Dial 35

Sound Settings 36

Display Settings 36

Keypad 37

Tools 38

Chapter 5: Using the Web-based Utility 39

Overview 39

How to Access the Web-based Utility 39

Phonebook 41

E-mail 42

Network Profile 43

SIP 44

Settings 45

Software 48

Bootcode 49

Password 50

Reboot 50

Appendix A: Troubleshooting 51

Common Problems and Solutions 51

Frequently Asked Questions 56

Wireless-G IP Phone

Appendix B: Glossary 57

Appendix C: Specifications 61

Appendix D: Warranty Information 63

Appendix E: Regulatory Information 65

Appendix F: Contact Information 79

Wireless-G IP Phone

List of Figures

Figure 2-1: Bottom Panel 3

Figure 2-2: Front Panel 4

Figure 2-3: Side Panel 5

Figure 2-4: Back Panel 6

Figure 3-1: Press the Button 7

Figure 3-2: Insert the Battery 7

Figure 3-3: Connect the Power 8

Figure 3-4: Front Panel 9

Figure 3-5: Scan for Wireless Networks 10

Figure 3-6: Select Wireless Network 10

Figure 3-7: Connect to Wireless Network 11

Figure 3-8: Enter WEP Key (for Secured Networks) 11

Figure 3-9: Enter WPA Key (for Secured Networks) 11

Figure 3-10: Successful Connection 11

Figure 3-11: Select Menu 12

Figure 3-12: Select SIP Settings 12

Figure 3-13: Edit Proxy IP 13

Figure 3-14: Save Proxy IP 13

Figure 3-15: Save Proxy Port 14

Figure 3-16: Save Register Proxy IP 14

Figure 3-17: Save Register Proxy Port 15

Figure 3-18: Save Outbound Proxy IP 15

Figure 3-19: Edit Outbound Proxy Port 16

Figure 3-20: Save Expire Time 16

Figure 3-21: Save Phone Number 17

Figure 3-22: Save User Name 17

Figure 3-23: Save Password 18

Figure 3-24: Save SIP Settings 18

Figure 3-25: Return to Standby Screen 19

Figure 3-26: Standby Screen 19

Figure 3-27: Call Connected 20

Figure 3-28: Line Options 20

Figure 3-29: Second Call 21

Figure 3-30: Unlock Keys 21

Figure 4-1: Front Panel of IP Phone 23

Figure 4-2: Standby Screen 24

Figure 4-3: Standby Screen 25

Figure 4-4: Main Menu 25

Figure 4-5: Call Log 26

Figure 4-6: Call Log Options 26

Figure 4-7: Type of Phone Number 26

Figure 4-8: Select Phone Book 29

Figure 4-9: Phone Book 29

Figure 4-10: Phone Book Options 29

Figure 4-11: Add Person 30

Figure 4-12: Enter Name 30

Figure 4-13: Select Call Option 31

Figure 4-14: Call Option 31

Wireless-G IP Phone

Figure 4-15: Forwarding 31

Figure 4-16: Enter Phone Number 31

Figure 4-17: Select Network Settings 32

Figure 4-18: Network Settings - DHCP 32

Figure 4-19: Network Settings - Fixed IP 33

Figure 4-20: Enter IP Address 33

Figure 4-21: Edit Subnet Mask 33

Figure 4-22: Enter Subnet Mask 33

Figure 4-23: Select Phone Settings 34

Figure 4-24: Phone Settings 34

Figure 4-25: Ring Options 34

Figure 4-26: Ring Types 34

Figure 4-27: Keypad Tone 35

Figure 4-28: Wallpaper 35

Figure 4-29: Change Date 36

Figure 4-30: Change Clock 36

Figure 4-31: Change Time Format 36

Figure 4-32: Change Clock Type 36

Figure 4-33: Select Time Zone 37

Figure 4-34: Change Time Zone 37

Figure 4-35: Select NTP Server 37

Figure 4-36: Enter Name of NTP Server 37

Figure 4-37: Select Language 38

Figure 4-38: Language 38

Figure 4-39: Phone Password 38

Figure 4-40: Change Power Saving 38

Figure 4-41: Select Upgrade 39

Figure 4-42: Upgrade 39

Figure 4-43: Upgrade in Progress 39

Figure 4-44: Upgrade Successful 39

Figure 4-45: Wireless 40

Figure 4-46: Scanning for Wireless Networks 40

Figure 4-47: List of Wireless Networks 40

Figure 4-48: Connecting to Wireless Network 41

Figure 4-49: Enter WEP Key (for Secured Network) 41

Figure 4-50: Enter WPA Key (for Secured Network) 41

Figure 4-51: Connected to Wireless Network 41

Figure 4-52: Wi-Fi Profiles 42

Figure 4-53: Edit SSID 42

Figure 4-54: Edit Wireless Mode 42

Figure 4-55: Change Authentication Mode 43

Figure 4-56: Edit WEP Key 43

Figure 4-57: Enter WEP Key 43

Figure 4-58: Change EAP Type (802.1x) 43

Figure 4-59: Edit EAP Type (WPA-PSK) 44

Figure 4-60: Change EAP Type (WPA-PSK) 44

Figure 4-61: Enter SSID 44

Figure 4-62: Change Transmit Key 45

Figure 4-63: Edit WPA Key 45

Figure 4-64: Profile Added 46

Figure 4-65: Edit Proxy IP 47

Figure 4-66: Enter Proxy IP 47

Wireless-G IP Phone

Figure 4-67: Enter Register Proxy IP 47

Figure 4-68: Enter Register Proxy Port 47

Figure 4-69: Change Outbound Proxy IP 48

Figure 4-70: Edit Outbound Proxy Port 48

Figure 4-71: Change Expire Time 48

Figure 4-72: Change Phone Number 48

Figure 4-73: Change User Name 49

Figure 4-74: Change Password 49

Figure 4-75: Edit Payload Type 49

Figure 4-76: Web Site 50

Figure 4-77: Visit Web Site 50

Figure 4-78: Auto-Scroll Option 50

Figure 4-79: Information 51

Figure 5-1: Wireless Network Status screen 40

Figure 5-2: Phone Book Edit screen 41

Figure 5-3: E-mail screen 42

Figure 5-4: Network Profile screen 43

Figure 5-5: SIP screen 44

Figure 5-6: Settings screen 45

Figure 5-7: Software screen 48

Figure 5-8: Bootcode screen 49

Figure 5-9: Password screen 50

Figure 5-10: Reboot screen 50

Wireless-G IP Phone

1

Chapter 1: Introduction

Welcome

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your broadband connection, whether you’re at home or

in your office.

How does the IP Phone do this? It connects to your wireless router or access point to receive telephone service through your cable or DSL Internet

connection.

But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources and making voice calls using your high-speed

Internet connection. You’ll be able to make phone calls using the account you set up with your Internet phone service provider while surfing the Internet on

your computer. So, networks not only are useful in homes and offices, but also can be fun.

Use the instructions in this User Guide to help you set up and configure the IP Phone after you have created an account with your Internet phone service

provider. These instructions should be all you need to get the most out of the Wireless-G IP Phone.

Note: For information about your Internet phone service, refer to the materials provided by your Internet phone service provider.

Wireless-G IP Phone

2

Chapter 1: Introduction

What’s in This User Guide?

This guide covers installing, configuring, and troubleshooting the Wireless-G IP Phone.

• Chapter 1: Introduction

Describes the IP Phone’s applications and this User Guide.

• Chapter 2: Getting to Know the Wireless-G IP Phone

Describes the physical features of the IP Phone.

• Chapter 3: Installing and Using the Wireless-G IP Phone

Explains how to install the IP Phone and use it.

• Chapter 4: Configuring the Wireless-G IP Phone

Discusses how to configure the IP Phone’s settings.

• Appendix A: Troubleshooting

Describes potential problems and solutions, as well as frequently asked questions, regarding use of the IP Phone.

• Appendix B: Glossary

Gives a brief glossary of terms frequently used in networking.

• Appendix C: Specifications

Provides technical specifications for the IP Phone.

• Appendix D: Warranty Information

Provides warranty information for the IP Phone.

Wireless-G IP Phone

3

Chapter 1: Introduction

What’s in This User Guide?

• Appendix E: Regulatory Information

Provides regulatory information regarding the IP Phone.

• Appendix F: Contact Information

Provides contact information for a variety of Linksys resources, including Technical Support.

Wireless-G IP Phone

4

Chapter 1: Introduction

What’s in This User Guide?

Wireless-G IP Phone

5

Chapter 2: Getting to Know the Wireless-G IP Phone

The Bottom Panel

Chapter 2: Getting to Know the Wireless-G IP Phone

The Bottom Panel

The IP Phone’s USB mini-B port is located on the bottom panel of the Phone. Use the USB mini-B port to connect the included AC adapter to the IP Phone to

charge its battery.

USB mini-B Port

Wireless-G IP Phone

6

Chapter 2: Getting to Know the Wireless-G IP Phone

The Front Panel

The IP Phone’s buttons and their functions are described in the table below:

Icon Button Name Function

Softkeys Press the Soft Keys to select menu items directly above the Soft Keys.

Navigation Button Move the Navigation button up or down to scroll through menus and settings.

You can also press the Navigation button to select a highlighted menu item or

setting.

Place/Receive

Call Button

Press the Place/Receive Call button to make or receive Internet phone calls.

Power/ End

Call Button

Press the Power/End Call button to end and Internet phone call, or press and

hold the Power/End Call button for two seconds to Turn the Phone on or off.

You can also press the Power/End Call button to quickly exit a menu and

return to the Home screen.

Clear Button Press the Clear button to erase characters when you are entering information

into the Phone. If you need to erase a large number of characters, press and

hold the Clear button until all of the characters are erased.

Numeric Keypad Press the keys on the Numeric Keypad to enter letters and numbers in the

Phone. When entering text, press the keys until the letter you want is

displayed on the LCD screen. To switch from entering letters to numbers,

press the left Soft Key. (To enter special characters, press the * [Star] or 1

keys until the character is displayed on the LCD screen.)

Wireless-G IP Phone

7

Chapter 2: Getting to Know the Wireless-G IP Phone

The Side Panel

The IP Phone’s Headset jack is located on the side panel of the Phone. Use it to connect a headset for hands-free operation.

Headset Jack

Wireless-G IP Phone

8

Chapter 2: Getting to Know the Wireless-G IP Phone

The Back Panel

The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to

“Chapter 3: Installing and Using the Wireless-G IP Phone”.

Battery compartment

Wireless-G IP Phone

9

Chapter 3: Installing and Using the Wireless-G IP Phone

Overview

Chapter 3: Installing and Using the Wireless-G IP Phone

Overview

This chapter provides instructions for first-time installation and basic use of the IP Phone. Follow the steps below to get started. Once you have finished

configuring the phone you will be able to make and receive Internet phone calls.

Inserting and Charging the Phone’s Battery

1. Remove the battery compartment cover by sliding it downwards.

2. Insert the battery with the metal contacts facing the contacts at the bottom of the battery compartment.

3. Replace the battery cover by sliding it upwards until it clicks into place.

Proceed to the next section, “Charging the IP Phone’s Battery” on page 10.

Metal Contacts Battery

Wireless-G IP Phone

10

Chapter 3: Installing and Using the Wireless-G IP Phone

Charging the IP Phone’s Battery

1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the IP Phone.

2. Plug the other end of the adapter into a standard electrical outlet.

You see a charging indicator on the LCD screen

When the Battery charging indicator remains solid blue, the battery is fully charged and ready for use.

When the battery is fully charged, proceed to “Setting up the Wireless-G IP Phone” on page 9.

Note: Allow the battery to charge for eight hours before initial use.

USB mini-B port

Wireless-G IP Phone

11

Chapter 3: Installing and Using the Wireless-G IP Phone

Setting up the Wireless-G IP Phone

Before you begin, make sure you have an active Internet connection and the account information provided by your Internet phone service provider.

1. Press the Power button to turn on the Phone.

2. Press the Menu Soft Key.

3. Scroll to Profile, then press the Navigation button to enter the Profile menu.

4. You see a message asking you to create a password. Press the Navigation button, then use the numeric keypad to enter a password.

Note: The Phone automatically dims and turns off the LCD display when the Phone is not in use. If this happens while you are

configuring the Phone, press any key to turn the display back on and continue configuring the Phone.

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