AVM 5124 Owner's manual

Brand: AVM

Model: 5124

Category: Routers

Type: Owner's manual

This manual is also suitable for

English Edition

Installation,

Configuration

and Operation of

FRITZ!Box fon 5124

Installation,

Configuration

and Operation of

FRITZ!Box fon 5124

2 FRITZ!Box Fon

FRITZ!Box Fon 5124

This documentation and the software it describes are protected by copyright. AVM grants the non-

exclusive right to use the software, which is supplied exclusively in what is known as object code

format. The licensee may create only one copy of the software, which may be used exclusively for

backup use.

AVM reserves all rights that are not expressly granted to the licensee. Without previous approval in

writing, and except for in cases permitted by law, it is particularly prohibited to

z copy, propagate or in any other manner make this documentation or this software publicly

accessible, or

z process, disassemble, reverse engineer, translate, decompile or in any other manner open the

software and subsequently copy, propagate or make the software publicly accessible in any other

manner.

Please consult the LICENSE.TXT file on the product CD included in the package for specifics about the

licensing conditions.

This documentation and software have been produced with all due care and checked for correctness in

accordance with the best available technology. AVM GmbH disclaims all liability and warranties,

whether express or implied, relating to the AVM product’s quality, performance or suitability for any

given purpose which deviates from the performance specifications contained in the product

description. The licensee bears all risk in regard to hazards and impairments of quality which may arise

in connection with the use of this product.

AVM will not be liable for damages arising directly or indirectly from the use of the manual or the

software, nor for incidental or consequential damages, except in case of intent or gross negligence. AVM

expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of

direct or indirect errors or destruction and for any costs (including connection charges) related to the

documentation and the software and due to incorrect installations not performed by AVM itself.

The information in this manual and the software are subject to change without notice for the purpose of

technical improvement.

We offer a manufacturer's warranty for this original product. The conditions of this warranty are

contained in the WARRANTY.PDF file in the SOFTWARE/INFO folder on the product CD included with

delivery.

Documentation release 02/2007

AVM in the Internet: www.avm.de/en

Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected trademarks

owned by AVM GmbH. This is especially true for product names and logos. Microsoft, Windows and the

Windows logo are trademarks owned by Microsoft Corporation in the USA and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc. licensed to AVM GmbH. All other product and company

names are trademarks of their respective owners.

AVM Audiovisuelles Marketing

und Computersysteme GmbH

Alt-Moabit 95

AVM Computersysteme

Vertriebs GmbH

Alt-Moabit 95

10559 Berlin 10559 Berlin

FRITZ!Box Fon – Contents 3

Contents

1 This Is FRITZ!Box Fon 5124 8

1.1 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 FRITZ!Box Fon 5124: Connecting 12

2.1 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.2 Connecting to the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.3 Connecting to the DSL Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.4 Connecting the Computer(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.5 Connecting to the LAN Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.6 Connecting to the ISDN Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.7 Connecting to the Analog Telephone Line . . . . . . . . . . . . . . . . . . . . . . 21

2.8 Connecting Telephone, Fax, Answering Machine. . . . . . . . . . . . . . . . . 22

3 Opening the User Interface 23

4 Configuring Internet Connections 24

4.1 FRITZ!Box Fon as a DSL Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.2 FRITZ!Box Fon as a DSL Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5USB Devices 28

5.1 Connecting USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5.2 USB Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.3 USB Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5.4 USB Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

6 Configuring FRITZ!Box Fon for Telephone Connections 36

6.1 Entering Account Information and Internet Numbers for Internet

Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

6.2 Entering Numbers for Calls over Fixed Lines . . . . . . . . . . . . . . . . . . . . 37

6.3 Configuring Analog Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

6.4 Dialing Rules for Internet and Fixed-Line Telephony . . . . . . . . . . . . . . 38

6.5 Selecting the Type of Connection Manually . . . . . . . . . . . . . . . . . . . . . 39

6.6 How Does Internet Telephony Work? . . . . . . . . . . . . . . . . . . . . . . . . . . 39

FRITZ!Box Fon – Contents 4

7 Network Settings 41

7.1 Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

7.2 IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

7.3 DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

7.4 Subnetwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

8 Troubleshooting 53

8.1 Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

8.2 IP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

9 Removing the FRITZ!Box Fon 62

9.1 Ending the Connection to the Computer. . . . . . . . . . . . . . . . . . . . . . . . 62

9.2 Removing the Program Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

9.3 Removing FRITZ!DSL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

9.4 Uninstallation of the Printer Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

10 Configuration and Operation by Telephone 67

10.1 Operating FRITZ!Box Fon 5124 by Phone. . . . . . . . . . . . . . . . . . . . . . . . 68

10.2 Configuring FRITZ!Box Fon by Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 75

10.3 Advanced Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

11 Customer Service Guide 100

11.1 Product Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

11.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

11.3 Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

11.4 Support from the AVM Service Team. . . . . . . . . . . . . . . . . . . . . . . . . . 102

12 Product Details 104

12.1 LEDs FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

12.2 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

12.3 Cables and Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

12.4 Technical Specifications of FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . 107

Index 108

Declaration of CE Conformity 110

FRITZ!Box Fon 5124 – Symbols and Highlighting 5

Symbols and Highlighting

This manual uses the following symbols for warnings and

tips:

The hand indicates important instructions that must be ob-

served to avoid malfunctions.

FRITZ! marks useful hints to assist you in working with the

product.

The table below explains the highlighting used in this

manual.

The Telephone Keypad

Highlighting Function Example

Quotation marks Keys, buttons, icons,

tabs, menus,

commands

“Start / Programs” or

“Enter”

Capital letters Path and file names in

running text

SOFTWARE\INFO.PDF

or README.DOC

Pointed brackets Variables <CD-ROM drive>

Typewriter font Information to be typed

in using the keyboard

a:\setup

Gray italics Tips, instructions and

warnings

... for more informa-

tion, see...

0...9

Numeric keys

Asterisk key

Hold or Flash key

Pound sign key

6 FRITZ!Box Fon 5124 – Symbols and Highlighting

Instructions for Operation at the Telephone

Dial a number.

Pick up the handset.

Hang up the handset.

Talk.

Three-party Conference Call

Wait for the acknowledgement tone.

You hear the ring tone.

Ext. Enter an extension number (Ext.). In the place of the

abbreviation “Ext.” used here, enter the number “1”,

“2”, or a higher number, corresponding to the

extension you would like to configure.

MSN Enter an ISDN number (MSN). In place of the

abbreviation “MSN” used here, enter the complete

MSN desired, without any dialing prefix.

XNo./Ext. Enter the external number (XNo.) or extension number

(Ext.) to which your calls are to be diverted. In the

place of the abbreviation “XNo.”, enter the complete

number of the external line.

XNo. In the place of the abbreviation “XNo.”, enter the

complete number of the external line.

FRITZ!Box Fon 5124 – Safety Instructions 7

Icons Designating the Functions and Features

Safety Instructions

When working with FRITZ!Box Fon, follow the instructions

below to protect yourself and the FRITZ!Box Fon from injury.

z Do not install FRITZ!Box Fon during an electrical storm.

Disconnect FRITZ!Box Fon from the power supply during

electrical storms.

z Never let liquids get inside the FRITZ!Box Fon.

Otherwise, electric shocks or short circuits may result.

z FRITZ!Box Fon is intended for indoor use only.

z Do not open the FRITZ!Box Fon housing. The device

contains hazardous components and should only be

opened by authorized repair technicians.

Disposal Instructions

After use, please subject this product to orderly disposal as

electronic scrap in accordance with the current EU disposal

regulations.

The functions and features can be used for analog and

ISDN fixed-line connections as well as for Internet

telephony (VoIP).

The functions and features can be used for analog and

ISDN fixed-line connections.

The functions and features can be used only for ISDN

fixed-line connections.

The functions and features can be used only for analog

fixed-line connections.

This Is FRITZ!Box Fon 5124

8 FRITZ!Box Fon 5124 – 1 This Is FRITZ!Box Fon 5124

1 This Is FRITZ!Box Fon 5124

FRITZ!Box Fon 5124 connects one or more computers directly

with your DSL line. Each connected computer can establish

an Internet connection over FRITZ!Box Fon.

Possibilities for connecting FRITZ!Box Fon

PBX for Internet and Fixed-Line Telephony

FRITZ!Box Fon 5124 is a PBX for the connection of analog

terminal devices. You can connect two analog telephones to

FRITZ!Box Fon and make phone calls via the Internet, ISDN,

or the analog fixed-line network.

Connecting One or More Computers

Four computers can be connected directly to the FRITZ!Box

Fon using the four LAN ports.

You can also connect a network hub or switch to the LAN

ports so that even more computers can be connected to

FRITZ!Box Fon.

All computers connected to FRITZ!Box Fon are networked

together and can access shared files and printers.

This Is FRITZ!Box Fon 5124

FRITZ!Box Fon 5124 – 1 This Is FRITZ!Box Fon 5124 9

Internet Connection for All Computers

All of the computers connected to FRITZ!Box Fon can access

the Internet. There are two different ways of establishing an

Internet connection. Both cases require Internet account

information from an Internet Service Provider:

z The Internet connection is established by FRITZ!Box

Fon. For this the Internet account information must be

registered in FRITZ!Box Fon. In this case FRITZ!Box Fon

works as a DSL router and all computers can use the In-

ternet connection at the same time.

z The computers connected establish the Internet con-

nections themselves. For this, Internet access software

must be installed and the Internet account information

entered on the given computer. In this case FRITZ!Box

Fon works as a DSL modem.

Protection by the Integrated Firewall

When FRITZ!Box Fon is operated as a DSL router, the

integrated firewall protects your network from attacks from

the Internet.

Connecting USB Devices

The FRITZ!Box is equipped with a USB/accessory port (also

called a USB host controller). Various USB equipment can be

connected to the USB/accessory port, including:

z a USB mass storage device (hard drive, memory stick)

z a printer

for connecting a printer, FRITZ!Box has a printer server.

z a USB hub

You can connect either two USB mass storage devices

and one USB printer, or three USB mass storage devices

to the USB hub.

Package Contents

10 FRITZ!Box Fon 5124 – 1 This Is FRITZ!Box Fon 5124

Port for Network Devices

Network devices can be connected to the FRITZ!Box Fon LAN

port along with network hubs or switches, including game

consoles.

1.1 Package Contents

The package contains:

z FRITZ!Box Fon 5124

z one AC power adapter with cable for connection to the

power mains

z one 4.25 m combined DSL-telephone cable (gray/black)

for connecting FRITZ!Box Fon to the DSL splitter and the

ISDN network terminator (NT) or the analog telephone

line

z one network cable (red) for connecting FRITZ!Box Fon to

a computer or network hub

z one FRITZ!Box Fon CD with

– Installation Help

– the DSL software FRITZ!DSL

– software for connecting the printer

– documentation for all enclosed AVM components

1.2 Operation Requirements

In order to operate FRITZ!Box Fon, you must have the

following:

z a Web browser that supports Java Script (for instance,

Internet Explorer from version 6.0 or Netscape 4.0)

z a DSL line must be available: Standard ITU G.992.1 An-

nex B, ITU G.992.5 Annex B

z If you would like to connect the FRITZ!Box Fon via the

LAN port of the computer, you need a computer with a

network adapter (standard Ethernet 10/100 Base-T).

Operation Requirements

FRITZ!Box Fon 5124 – 1 This Is FRITZ!Box Fon 5124 11

To install the DSL software FRITZ!DSL, the minimum

computer requirements are:

– 300 MHz Pentium II processor with Windows XP,

Windows 2000, Windows Me or Windows 98 and CD

drive

– 32 MB RAM

– 20 MB free memory on the hard drive

FRITZ!Box Fon 5124: Connecting

12 FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting

2 FRITZ!Box Fon 5124: Connecting

This chapter contains instructions on the following topics:

z Launching FRITZ!Box Fon Operation: A Recommended

Procedure

z Mounting FRITZ!Box Fon

z Connecting FRITZ!Box Fon to electrical power, DSL and

ISDN or the analog telephone line

z Connecting Analog Terminal Devices to the FRITZ!Box

Fon

z connecting one or several computers to FRITZ!Box Fon

z Opening the FRITZ!Box Fon user interface

Using the Installation Help on the CD

If you have a computer with a Windows operating system,

you can use the Installation Help contained on the FRITZ!Box

Fon CD.

The Installation Help on the FRITZ!Box Fon CD presents

instructions on the screen, instructing you about the steps

required to launch operation of the FRITZ!Box Fon.

z Insert the FRITZ!Box Fon CD in the CD-ROM drive of your

computer.

The Installation Help starts automatically.

z Follow the instructions in the Installation Help to

prepare the FRITZ!Box Fon for operation.

We recommend using the Installation Help on the FRITZ!Box

Fon CD when launching operation of the FRITZ!Box Fon for the

first time.

Launching Operation without the CD Installation Help

FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting 13

Launching Operation without the CD

Installation Help

If you do not use the Installation Help on the CD, then

comply with the sequence of steps recommended below.

1. Set up the FRITZ!Box Fon hardware: see the section

“Mounting” on page 14.

2. Connect FRITZ!Box Fon to the power supply: see the

section “Connecting to the Power Supply” on page 14.

3. Connect FRITZ!Box Fon to the computer(s): see the

section “Connecting the Computer(s)” from page 16.

4. Connect FRITZ!Box Fon to DSL: see the section

“Connecting to the DSL Line” on page 15.

5. If you want to make telephone calls with the fixed-line

network using FRITZ!Box Fon: connect to the fixed-line

network.

ISDN fixed-line network: Connect FRITZ!Box Fon with the

ISDN line. See the section “Connecting to the ISDN

Line” from page 20.

Analog fixed-line network: Connect FRITZ!Box Fon with

the analog telephone line. See the section “Connecting

to the Analog Telephone Line” from page 21.

6. If you want to make telephone calls via the Internet

and/or the fixed-line network using FRITZ!Box Fon:

Connect analog terminal devices to the FRITZ!Box Fon.

See the section “Connecting Telephone, Fax, Answering

Machine” from page 22.

Mounting

14 FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting

2.1 Mounting

You can either place FRITZ!Box Fon on a horizontal surface or

mount it on a wall. Please note the following:

z Place or hang the FRITZ!Box Fon in a dry location that is

free of dust and protected from direct sunlight.

z Do not place FRITZ!Box Fon on excessively heat-

sensitive surfaces, as the base of the device can heat

up during normal operation.

z When connecting FRITZ!Box Fon to your computer using

the network cable, remember to take the length of the

cable into account.

z Make sure to keep sufficient distance from potential

interference sources like microwave devices or electric

devices with large metal housings.

2.2 Connecting to the Power Supply

Connecting to the Power Supply

Connect the FRITZ!Box Fon to the power supply as described

below:

1. Remove the power supply unit from the FRITZ!Box Fon

package.

Connecting to the DSL Line

FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting 15

2. Connect the mains adapter to the socket labeled

“Power”, located at the far right of the back panel of

FRITZ!Box Fon.

3. Plug the other end into an AC power outlet.

The green “Power/DSL” LED will begin flashing after a

few seconds to signal that the FRITZ!Box Fon is ready for

operation.

2.3 Connecting to the DSL Line

Connecting to the DSL splitter

Cable

The gray and black Y-shaped cable is for connecting to the

DSL splitter. This cable is a combination of a DSL cable and a

telephone cable.

Connecting the Computer(s)

16 FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting

Connecting

1. Connect the longer, gray end of the cable to the socket

labeled “DSL/TEL”, located at the far left of the back

panel of the FRITZ!Box Fon.

2. Then connect the gray end of the Y-branch to the socket

on the DSL splitter labeled “DSL”.

The black end of the cable’s Y-branch is not needed for

connection to the DSL splitter.

The green “Power” LED stops flashing after a short time

and remains lit to signalize that FRITZ!Box Fon is ready

for Internet connections over DSL.

2.4 Connecting the Computer(s)

If you would like to surf the web using the FRITZ!Box Fon or to

open the FRITZ!Box Fon user interface, then you must

connect a computer with the FRITZ!Box Fon.

Connect the computer(s) to the network ports of the

FRITZ!Box Fon.

Four computers can be connected directly to the FRITZ!Box

Fon using the ports LAN1 through LAN 4.

A network hub or network switch can be connected to each

of the FRITZ!Box Fon LAN ports to make all FRITZ!Box Fon

features available to several computers or an entire network.

The way a computer is connected to the FRITZ!Box Fon is the

same regardless of the operating system on the computer.

All of the computers connected with the FRITZ!Box Fon

constitute a network.

Connecting to the LAN Port

FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting 17

2.5 Connecting to the LAN Port

If you want to connect a computer to one of the LAN ports on

the FRITZ!Box Fon, make sure that your computer is

equipped with a network adapter. A LAN port is usually

designated by the icon at left or labeled “LAN”.

Connecting a computer to a LAN port on the FRITZ!Box Fon

Cable

A red network cable for connecting a computer is included in

the FRITZ!Box Fon package.

Connecting

1. Remove the network cable from the package.

2. Switch on your computer.

If you work with a Linux operating system, use YaST to

configure your network card with the setting “DHCP”, if

this setting is not already configured.

Connecting to the LAN Port

18 FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting

3. Insert one end of the LAN cable to the computer's

network adapter.

4. Connect the other end of the LAN cable to a socket on

the FRITZ!Box Fon labeled “LAN 1”, “LAN 2”, “LAN 3” or

“LAN 4”.

No additional driver installation is necessary on the computer.

Connecting More Computers to the LAN Ports

Additional cables are required to connect further computers.

In purchasing a LAN cable, note the instructions in the

section “Network Cable” on page 106.

You can connect a computer to any of the four LAN ports of

the FRITZ!Box Fon at any time.

If you need to connect more than four computers using the

LAN ports of FRITZ!Box Fon, you can connect a network hub

or network switch to expand the number of ports.

Connect a Network Hub or Switch

FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting 19

Connect a Network Hub or Switch

Connecting FRITZ!Box Fon to a network hub

1. Connect FRITZ!Box Fon to the power supply and to DSL

as described on Seite 14.

2. Connect one end of the red LAN cable to the uplink port

of the network hub or switch.

3. Connect the other end of the LAN cable to a socket on

the FRITZ!Box Fon labeled “LAN 1”, “LAN 2”, “LAN 3” or

“LAN 4”.

4. Please see the instructions in the section “Opening the

User Interface” on page 23.

Connecting to the ISDN Line

20 FRITZ!Box Fon 5124 – 2 FRITZ!Box Fon 5124: Connecting

2.6 Connecting to the ISDN Line

The FRITZ!Box Fon only has to be connected to ISDN if you

have an ISDN basic access.

Connecting to the ISDN NT

Cable

The gray and black Y-shaped cable is for connecting to the

ISDN line. This cable is a combination of a DSL cable and a

telephone cable.

Connecting

1. Connect the longer, gray end of the cable to the socket

labeled “DSL/TEL”, located at the far left of the back

panel of the FRITZ!Box Fon.

2. Insert the black end of the Y-branch of the cable into the

socket of your ISDN NT.

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AVM 5124 Owner's manual

Brand: AVM

Model: 5124

Category: Routers

Type: Owner's manual

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