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QUARTZ
USER MANUAL
R
UM_EN
Part No.: C*70000275EN_04
Date: 131108
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CONTENT
CONTENT ..................................................................................................................................................................2
SYMBOL DESCRIPTION ....................................................................................................................................4
Hazard intensity levels ..................................................................................................................................................... 4
GENERAL ..................................................................................................................................................................... 5
Introduction ....................................................................................................................................................................... 5
Warnings ............................................................................................................................................................................. 5
Precautions ......................................................................................................................................................................... 5
Intended use ....................................................................................................................................................................... 5
Data sheet........................................................................................................................................................................... 6
OVERVIEW OF COMPONENTS .................................................................................................................. 7
Front view ........................................................................................................................................................................... 7
DIMENSION SKETCH ..........................................................................................................................................8
TRANSPORT .............................................................................................................................................................9
Packaging ............................................................................................................................................................................. 9
Delivery inspection .......................................................................................................................................................... 9
INSTALLATION AND START-UP ..................................................................................................................9
Positioning........................................................................................................................................................................... 9
Electrical connection ...................................................................................................................................................... 10
Water connection ...........................................................................................................................................................10
Drip tray drainage ........................................................................................................................................................... 11
Pressure and temperature ............................................................................................................................................11
Starting the machine ....................................................................................................................................................... 12
OPERATION ...........................................................................................................................................................13
How to dispense a drink ............................................................................................................................................... 13
Steaming and frothing milk ............................................................................................................................................14
Dispensing hot water ..................................................................................................................................................... 14
Filling the internal water tank ..................................................................................................................................... 15
CLEANING AND CARE ..................................................................................................................................16
Coffee machine cleaning ................................................................................................................................................16
Daily cleaning ...................................................................................................................................................................16
Weekly cleaning ............................................................................................................................................................... 16
Rinsing the capsule group .............................................................................................................................................. 17
Cleaning the capsule group ........................................................................................................................................... 18
Original instructions
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CONTENT
Disassemble the group gasket ............................................................................................................................ 19
Cleaning the group gasket and capsule holder ............................................................................................... 19
Reassembly the group gasket ............................................................................................................................. 19
Cleaning the coffee spout ................................................................................................................................... 20
Additional handling of the machine ................................................................................................................... 21
PROGRAMMING ....................................................................................................................................... 22
Keypad ..................................................................................................................................................................... 22
Programming the drink volume ......................................................................................................................... 22
Adjusting boiler temperature ............................................................................................................................. 22
STORAGE AND DISPOSAL OF MACHINE .............................................................................. 23
TROUBLESHOOTING .......................................................................................................................... 23
How to store the machine ................................................................................................................................. 23
Disposal of machine ............................................................................................................................................. 23
ALARMS AND INDICATIONS .......................................................................................................... 24
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SYMBOL DESCRIPTION
Hazard intensity levels
There are three different levels of hazard intensity, identified by signal words DANGER, WARNING and
IMPORTANT. The level of hazard is determined by the following definitions.
Observe the statements to ensure safety, performance, prevent injury and machine damage.
Important:
Alerts against unsafe practices. Observe to ensure drink quality, machine performance,
food safety, to prevent minor personal injury or damage to the machine.
WARNING!
Indicates a potentially hazardous situation which, if not avoided, could result in scalding,
serious injury and even death.
DANGER!
INDICATES A IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT
AVOIDED, WILL RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
Gives additional information which may be helpful during the cleaning procedure or
operation of the machine.
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GENERAL
Never immerse the machine, plug or mains cable
in water, as there is a danger of electric shock.
Avoid spillage on the connector.
This appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved.
Children should be supervised to ensure they do
not play with the appliance.
Cleaning and user maintenance shall not be made
by children.
Do not use the machine if the machine, its mains
cable or the plug is damaged or the machine has
been dropped.
If the mains cable is damaged, it must be replaced
by the manufacturer, its service agent or a similarly
qualified person in order to avoid a hazard.
Plug the machine into a properly installed, earthed
wall socket, whose line voltage matches the
technical data for the machine.
Read the user manual before using the machine.
This guide contains important instructions for using
the capsule group machine correctly and safely.
Always keep this manual close at hand for future
reference.
To protect against fire, electric shock and injury
to persons from misuse, please read and follow
instructions.
Do not use the machine outdoors, where it would
be exposed to adverse weather (rain, snow, frost).
This will cause material damage to the machine.
Do not try to open the machine or repair it in
any way. To avoid danger, only have the machine
repaired in a technical workshop, in the Service
Centre or by a qualified person.
Remove the mains cable from the socket, when
the machine is not in use for long periods. To do
this, pull the plug, not the cable.
This appliance must be placed in a horizontal position
which is resistant to any water that may leak.
Position the mains cable so that people cannot
trip over it. Keep it away from sharp edges and
heat sources.
Place the machine out of the reach of children.
Use the new hose-sets supplied with this
appliance; old hose-sets must not be re-used.
This appliance is not suitable for installation in an
area where a pressure washer may be used.
This appliance must not be cleaned with a
pressure washer.
Heating element surface is subject to residual heat
after use.
Appiliance shall be disconected from its power
source during service and when replacing parts.
The removal of the plug has to be in a way that
the operator can see that it remains unplugged.
This appliance is intended for domestic use and
similar applications such as:
- Staff kitchen areas in shops.
- Offices and other commercial working
environments.
- On agricultural/farm estates.
- By clients in hotels, motels and other residential
type environments.
- Bed and breakfast type environments.
To ensure optimal performance, install the machine
in a location where these parameters will not be
exceeded:
- Maximum permissible inlet water pressure:
800 KPa (8 Bar)
- Minimum permissible inlet water pressure:
200 KPa (2 Bar)
- Maximum inlet water temperature: 40ºC
- Ambient temperature is between +10 ºC (min
and +40 ºC (max.).
Warnings
Introduction
Precautions
Intended use
Thank you for choosing the QUARTZ espresso machine. We hope you enjoy it !
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GENERAL
FACTS QUARTZ
Drink selection options
5
Brewing mechanism
Yes, Capsule
Capacitive touchpad
Ye s
Temperature control
PID regulation
Height adjustable outlet
Ye s
Used capsule drawer
15 capsules
Saving energy mode
Ye s
Height
399mm
Width
260mm
Depth
410,5mm
Internal water tank
1.8 L
Boiler volume
1,7 L
Power rating
220-230 V 1N ~ 1915W 50/60Hz
Cold water connection
1
/
2
" external thread
Noise emission when machine is in
operation
< 70 dB
MODEL/NAME WEIGHT
QUARTZ
16 kg
Data sheet
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OVERVIEW OF COMPONENTS
Cup shelf
Tank lid
Capsule group lever
Internal water tank
Capacitive keypad
Water tap
Steam tap
Height adjustable outlet
Capsule drawer
Drip grid
Power switch
Drip tray
Hot water outlet
Steam wand
Front view
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DIMENSION SKETCH
QUARTZ
D
Model
A B C D (Min~ Max) E F
QUARTZ
399 mm 260 mm 410.5 mm 63 mm ~ 115 mm 510.15 mm 590 mm
A
E
F
B C
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INSTALLATION AND START-UP
TRANSPORT
Packaging
Delivery inspection
The machine is shipped in a unique carton box which uses expanded polystyrene paddings.
The machine box is provided with conventional symbols that can be perfectly visible during the handling
and storage tasks.
The machine box must stay in a vertical position during the transport. Do not tip or try to place the box
tilted sideways in any way.
During transportation the box must be protected from hits, impacts, shocks and exposure of bad weather
elements.
After the delivery, check that the machine is in the exact condition described in the documentation of the
transport, accessories included.
Check that the machine does not have any damage caused by transportation. If this happens, inform to the
shipper and the distributor of the machine.
The packaging materials are potentially dangerous and should be kept away from children.
Make sure to leave the materials of the box and packaging at a suitable recycling center.
The minimum dimensions for the place of the machine must be 360
mm wide x 415mm depth x 620 mm high.
Position the machine on a flat and stable surface, away from water
and sources of heat.
It should be located in a dry environment, since excessive humidity
will affect the machine.
Do not cover the machine with plastic film or cloths.
This machine can be connected to the mains water supply.
For more information, see the technical manual.
Positioning
MIN. 10cm
MIN. 30cm
Note:
Make sure that air is able to circulate behind the machine
(minimum 10cm).
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INSTALLATION AND START-UP
Electrical connection
Connect the machine to a earthed wall socket. Check the correct voltage and
frequency in this user manual.
Verify that the electric data of the nameplate are compatible with the operating conditions of the area
where you will install the machine.
The wall socket must be equipped with an earth contact. Make sure the earth system is efficient and in
conformity with current safety rules. It is mandatory to earth the machine.
You should protect the electric line of the installation with a circuit breaker switch appropriated for the
power consumption of the machine, specified on its nameplate.
A residual current circuit breaker must be installed in accordance with the characteristics of the area of
the installation.
Check the characteristics, power rating of the system and that the diameter of the cables are suitable for
the power used by the machine.
Do not use any extension cable, plug adapter nor multiple wall sockets.
DANGER!
If the mains cable or plug is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid SERIOUS INJURY OR DEATH!
Water connection
Important:
In this section we explain the recommendations about the water operating characteristics. How
to connect the machine to water mains is further explained in the technical manual. Normally the
machine is used with the internal water tank, follow the procedure found on page 12.
The Installation of the machine to a water mains connection must be done by a qualified person.
Rinse around 20 liters of water from the main water supply before connecting the machine to the water
connection.
Connect the inlet hose to the main water supply which should have a ½” male connection, tighten it with a
wrench. Use the flexible hose that is included in the accessory box of the machine.
Use safe drinking water with hardness between 5ºfH and 8ºfH (French hardness degrees). If the value is
below this limit, the presence of corrosion of hydraulic components is a possibility. If the value is higher
than this limit, the presence of lime in the boiler will increase. In both cases the operation of the machine
and coffee quality will be affected negatively.
If you connect the machine to a water mains connection, we recommend connecting the dip tray to
drainage. It is explained in the next section.
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INSTALLATION AND START-UP
Note:
The drainage can be used regardless if the machine is
connected to the water mains or the internal water tank.
Remove the drip tray. Connect the corrugated tube to
the drain cup.
Use a drill to make a hole at the
mark shown on the lower part
of the tray.
The machine drip tray can be connected to a larger drain, allowing the tray to be emptied less frequently.
A
suitable location is required for this. To use this feature, follow the connection procedure explained below.
Drip tray drainage
01 02 03
Pressure and temperature
Standard pressure and temperature
Pressure-Temperature relation on the boiler
110
115
120
125
0.7 0.8 0.9 1.0 1.1 1.2
There is a direct relation between the boiler pressure and temperature. Shown on the graphic bellow:
BAR
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O
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INSTALLATION AND START-UP
Note:
Keypad explanations can be found on page 22.
Fill the tank to the maximum level.(A)
If the machine is connected to the water mains, filling will be done automatically.
Connect the machine to the electricity supply.
Switch on the machine at the power switch. (B)
It may be that when the machine is switched on, it goes into standby mode
‘standby’
.
If the machine is in
‘standby’
mode, this can be easily recognised since buttons K5 and
K3 will flash simultaneously. In this case, the machine must be changed to `
ON`
mode.
To do this, press buttons K5 and K3 at the same time
It is easy to recognise when the machine is in ON mode since the 6 LEDs of the
buttons will light up, except one unlit button that will cycle. This indicates that the
machine is heating up the boiler.
Once all the buttons are lit (none is flashing) the machine is ready to dispense coffee.
Starting the machine
A
B
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OPERATION
How to dispense a drink
Lift up the lever for the group(A), place a cup
under the outlet(B).
Select the desired drink by pressing any of the
buttons.
Insert the capsule in the correct position as
shown in the picture and push down the lever
into locked position.
Adjust the height of the espresso outlet if
necessary.
Note:
The machine will be locked after 15 brews since the capsule drawer has capacity of 15 capsules.
The first and last row of the keypad will begin to flash at the same time. To unlock the machine,
empty the capsule drawer and press the “STOP” button.
A
B
01 02
03 04
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WARNING!
Never open the capsule group whilst the machine is dispensing a drink, as the pressurized hot
water could cause scalding or serious injury. Once dispensing has finished, wait about 3 seconds
before opening the capsule group.
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OPERATION
Steaming and frothing milk
Dispensing hot water
To use the steam wand correctly, proceed as follows:
Point the steam wand toward the drip tray.
Slowly open the steam tap for around 2 seconds, a small jet of water and steam will emerge.
After 2 seconds close the steam tap and then put the wand into the jug containing the milk.
Once the wand has been imersed into the milk you may reopen the steam tap to start frothing.
Once the milk has reached the desired temperature, close the tap until the flow of steam has completely
stopped. Remove the steam wand out of the jug.
Direct the wand toward the tray and turn on the tap to remove any leftover milk in the wand. Now
clean the outside of the wand with a soft cloth.
Place a cup under the hot water outlet.(A)
Turn the water tap anticlockwise (B) to start dispense water.
When desired volume has been dispensed, turn off the water by
turning the water tap clockwise (C) until it stops.
Steaming
Frothing
A
B
C
CLOSE
OPEN
CLOSE
OPEN
WARNING!
Never expose hands and fingers directly
under the steam nozzle when operating
the steam wand to avoid scalding or
serious burns.
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OPERATION
If the water level of the tank is below the
minimum level(A), All buttons will begin to flash
as seen in picture(B).
Switch off the machine by pressing the power
switch.
Turn the handle that secures the tank upwards,
pull it straight up until it release from the
machine. Fill it with fresh tap water to the
maximum level indication.
Lift up the tank lid.
Filling the internal water tank
For machines connected to a tank, if the water level of the tank reaches the minimum level while trying to
dispense a drink, the brewing will stop and the LEDs on the keypad will begin to flash.
Proceed as follows:
Important:
Always switch the machine off before removing the tank.
A
B
01
03 04
02
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Coffee machine cleaning
Daily cleaning
Weekly cleaning
Important:
To obtain the best efficiency, quality and performance of the machine, you should always follow
the cleaning and care instructions provided in this manual.
Turn off the power switch when cleaning the exterior of the machine.
All external surfaces should be cleaned with a wet cloth that will not get out fibers, threads or
scratch the machine.
Do not use aggressive cleaning detergents, solvents or degreasers. They can damage the machine.
Important:
Once a day or after 8 hours from the last dispensing of coffee, the following cleaning tasks must be
performed for maintaining the quality and performance of the water system in the machine:
Capsule group: Brew a continuous coffee without capsule for around one minute.
Steam wand: Position the wand outside the drip tray and open the steam tap for around one
minute.
Hot water outlet: Place a container under the water outlet and open the tap for 20 seconds.
Rinse the capsule group with hot water (see page 17).
Clean the external surfaces of the machine.
Clean the steam wand and the water tap. Be sure that the nozzles are not blocked or half blocked with for
example milk residue. If it’s necessary to clean, be careful not to deform or damage any of the components.
Clean the dip tray and the stainless steel insert grid under running water with a brush. If the drip tray is
connected to the drain, you can slowly pour 1L of hot water into the drain cup to dissolve and remove
coffee residue that have accumulated inside the cup and tubes.
Clean the capsule group with professional cleaning powder or cleaning capsule (see page 18).
Clean the group gasket (see page 19).
Clean the coffee spout (page 20).
CLEANING AND CARE
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CLEANING AND CARE
Rinsing the capsule group
Open the lever so the last used capsule falls
into the capsule drawer and the group becomes
empty.
Reopen the lever and put an empty capsule
without any cleaning agent in the group.
Push down the lever into locked position.
Start the continuous brewing and stop after 30
seconds. Repeat this process 3 times.
Push down the lever into locked position. Start
the continuous brew for 30 seconds. Repeat this
process 3 times.
Note:
You can take a used coffee capsule and open it up and
remove the coffee powder inside to use in step 3.
01
03
02
04
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CLEANING AND CARE
Cleaning the capsule group
Open the lever so the last used capsule falls
into the capsule drawer and the group becomes
empty. Fill half of the capsule group with special
cleaning powder for espresso machines.
Push down the lever into locked position.
Start the continuous brewing and stop after 20
seconds. Repeat this process 5 times.
Note:
Only use professional cleaning
powder for espresso machines.
It’s avalible from your
distributor.
Part no: 1104162
Open the lever so the last used capsule falls into
the capsule drawer and the group becomes empty.
Insert the special cleaning capsule, start the
continuous brewing and stop after 20 seconds.
Repeat this process 5 times
Important:
Always rinse the group after a cleaning
procedure.
Important:
We recommend to clean and rinse the
machine at least once a week.
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01
03
02
Cleaning with powder
Cleaning with capsule
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Disassemble the group gasket
Use your fingers to push the
metal tension ring backwards
until it releases from the
gasket.
Once the metal ring had been
released, use your fingers/nails
to grab the gasket and pull it
straight out until it releases
from the capsule holder.
Switch off the machine and
open up the capsule group.
Cleaning the group gasket and capsule holder
Reassembly the group gasket
Important:
The widest part of
the gasket must be
facing forward when
reassembling the
gasket.
Clean the gasket and capsule holder with a brush, clean the gasket
under a water tap with running water.
1. Keep the group open by holding the lever with your hand, at the same time push the gasket into position
on the capsule holder. Push the lower part of the gasket on first, then work your way all around until it is
completely fitted.
2. Pull the metal ring all the way up to keep the gasket in place.
CLEANING AND CARE
01 02
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Push the K4 button and let the brewing
finish without a capsule.
Use the cleaning brush which is included
in the accessory box, rub it back and forth
inside the coffee spout a few times to
remove any buildup of coffee residue.
To rinse the spout make another brewing
without capsule by pressing K4 button,
repeat this process 3 times.
02
Important:
We recommend to perform this cleaning
daily to ensure good hygiene and coffee
taste.
Cleaning the coffee spout
CLEANING AND CARE
02
01
03
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