QUARTZ
USER MANUAL
R
UM_EN
Part No.: C*70000275EN_02
2
QUARTZ
CONTENT
CONTENT ..................................................................................................................................................................2
GENERAL ..................................................................................................................................................................... 3
Introduction ....................................................................................................................................................................... 3
Warnings ............................................................................................................................................................................. 3
Precautions ......................................................................................................................................................................... 3
Intended use ....................................................................................................................................................................... 3
Facts ..................................................................................................................................................................................... 4
OVERVIEW OF COMPONENTS ..................................................................................................................5
Front view ........................................................................................................................................................................... 5
INSTALLATION AND START-UP ..................................................................................................................6
Positioning........................................................................................................................................................................... 6
Electrical connection ........................................................................................................................................................ 6
Drip tray drainage ............................................................................................................................................................. 6
Starting the machine when connected to internal water tank ............................................................................... 7
Starting the machine when connected to the mains water supply........................................................................ 7
OPERATION ..............................................................................................................................................................8
How to dispense a drink ................................................................................................................................................. 8
Steaming and frothing milk .............................................................................................................................................. 9
Dispensing hot water ....................................................................................................................................................... 9
Filling the internal water tank ..................................................................................................................................... 10
CLEANING AND CARE ..................................................................................................................................11
Cleaning the capsule group ........................................................................................................................................... 11
Maintenance of the machine ......................................................................................................................................... 12
PROGRAMMING .................................................................................................................................................13
Keypad ............................................................................................................................................................................... 13
Programming the drink volume ................................................................................................................................... 13
Adjusting boiler temperature .......................................................................................................................................13
POSSIBLE SOLUTIONS ....................................................................................................................................14
DIMENSION SKETCH .......................................................................................................................................15
Some important information may appear in textboxes seen below
IMPORTANT!
INFO.
CAUTION!
INFO.
More INFO.
INFO.
Note
3
QUARTZ
GENERAL
Never immerse the machine, plug or mains cable
in water, as there is a danger of electric shock.
The appliance is not intended for use by children
or by persons with reduced physical, sensory
or mental capabilities, or who lack experience
and knowledge, unless they have been given
supervision or instruction concerning the use of
the appliance by a person responsible for their
safety.
Children should be supervised to ensure they do
not play with the appliance.
Do not use the machine if the machine, its mains
cable or the plug is damaged or the machine has
been dropped.
If the mains cable is damaged, it must be replaced
by the manufacturer, its service agent or a similarly
qualified person in order to avoid a hazard.
Plug the machine into a properly installed, earthed
safety socket, whose line voltage matches the
technical data for the machine.
Read the user guide before using the machine.
This guide contains important instructions for
using the capsule group machine correctly and
safely.
Always keep this guide close at hand for future
reference.
Do not use the machine outdoors, where it would
be exposed to adverse weather (rain, snow, frost).
This will cause material damage to the machine.
Do not try to open the machine or repair it in
any way. To avoid danger, only have the machine
repaired in a technical workshop, in the Service
Centre or by a qualified person.
Remove the mains cable from the socket, when
the machine is not in use for long periods. To do
this, pull the plug, not the cable.
This appliance must be placed in a horizontal
position which is resistant to any water that may
leak.
Place the machine out of the reach of children.
Position the mains cable so that people cannot
trip over it. Keep it away from sharp edges and
heat sources.
Use the new hose-sets supplied with this
appliance; old hose-sets must not be re-used.
This appliance is not suitable for installation in an
area where a pressure washer may be used.
This appliance must not be cleaned with a
pressure washer.
This appliance is intended for domestic use and
similar applications such as:
- Staff kitchen areas in shops.
- Offices and other commercial working
environments.
- On agricultural estates.
- By clients in hotels, motels and other residential
type environments.
- Bed and breakfast type environments.
For the optimal performance of the machine,
these parameters should not be exceeded:
- Maximum permissible inlet water pressure:
800 KPa (8 Bar)
- Minimum permissible inlet water pressure:
200 KPa (2 Bar)
Warnings
Introduction
Precautions
Intended use
Thank you for choosing the QUARTZ espresso machine.
We hope you enjoy it !
4
QUARTZ
GENERAL
FACTS QUARTZ
Drink selection options
5
Capacitive keypad
Ye s
Brewing mechanism
Yes, Capsule
Temperature control
PID regulation
Used capsule drawer
15 capsules
Energy saving mode
Ye s
Height, Width, Depth
399, 260, 410.5 mm
Internal water tank
2 L
Boiler volume
1.7 L
Power rating
230V 1N~1915W 50/60Hz
Cold water connection
½” external thread
Capacitive drink buttons
Ye s
Height adjustable legs
Ye s
Height adjustable outlet
Ye s
MODEL/NAME WEIGHT
QUARTZ
16 kg
Facts
5
QUARTZ
OVERVIEW OF COMPONENTS
Cup shelf
Tank lid
Capsule group lever
Internal water tank
Capacitive keypad
Water tap
Steam tap
Height adjustable outlet
Capsule drawer
Drip grid
Power switch
Drip tray
Hot water outlet
Steam wand
Front view
6
QUARTZ
Position the machine on a flat and stable surface, away from water and
sources of heat.
It should be located in a dry environment, since excessive humidity will
affect the machine.
Do not cover the machine with plastic film or cloths.
This machine can be connected to the mains water supply.
For more information, see the technical manual.
INSTALLATION AND START-UP
Positioning
Electrical connection
Connect the machine to a grounded 220-230 VAC ~1915W 50/60Hz
power supply. Check the correct voltage and frequency on the back of the
machine.
The machine drip tray can be connected to a larger drain, allowing the tray to be emptied less frequently. A
suitable location is required for this. To use this feature, follow the connection procedure explained below.
The drainage can be used both for machines with a mains water connection and internal
water tank.
Note
Remove the drip tray. Connect the corrugated tube to
the drain cup.
Use a drill to make a hole at the
mark shown on the lower part
of the tray.
Drip tray drainage
01 02 03
MIN. 10cm
Make sure that air is able to circulate behind the machine
(minimum 10cm).
Note
7
QUARTZ
INSTALLATION AND START-UP
To start up the machine, follow the steps below:
Connect the machine to the mains water supply.
Switch on the machine.
It may be the case that when the machine is switched on, it goes into standby mode ‘Standby’ . If
the machine is in ‘Standby’ mode, this can be easily recognised since buttons K5 and K3 will flash
simultaneously. In this case. the machine must be changed to ‘ON’
mode. To do this, press buttons K5
and K3 at the sametime.
It is easy to recognise when the machine is in ‘ON’
mode since the 6 LEDs of the buttons will light up,
except one unlit button that will cycle. This indicates the machine is heating up the boiler.
Once all the buttons are lit (none is flashing) the machine is ready to dispense coffee.
Starting the machine when connected to the mains water supply
When the machine is connected to the mains water supply, the tank will ll
automatically, but only to the minimum level mark on the tank. Do not worry if you
see the tank is not full. Do not forget that the machine is connected to the mains
water supply!
IMPORTANT!
Always switch the machine off before removing the tank.
Keypad explanations can be found on page 13.
Note
Note
Fill the tank to the maximum level.(A)
Connect the machine to the electricity supply.
Switch on the machine at the power switch.
It may be that when the machine is switched on, it goes into standby
mode ‘Standby’ . If the machine is in ‘Standby’ mode, this can be easily
recognised since buttons K5 and K3 will flash simultaneously. In this
case, the machine must be changed to
‘
ON’
mode. To do this, press
buttons K5 and K3 at the same time.
It is easy to recognise when the machine is in ‘ON’
mode since the
6 LEDs of the buttons will light up, except one unlit button that will
cycle. This indicates that the machine is heating up the boiler.
Once all the buttons are lit (none is flashing) the machine is ready to
dispense coffee.
Starting the machine when connected to internal water tank
A
8
QUARTZ
OPERATION
How to dispense a drink
Lift up the lever for the group(A), place a cup
under the outlet(B).
Select the desired drink by pressing any of the
buttons.
Insert the capsule in the correct position as
shown in the picture and push down the lever
into locked position.
Adjust the height of the espresso outlet if
necessary.
01
04
The machine will be locked after 15 brews since the capsule drawer has capacity of 15
capsules. The rst and last row of the keypad will begin to ash alternately. To unlock
the machine, empty the capsule drawer and press the “STOP” button.
Note
03
A
B
02
9
QUARTZ
OPERATION
Steaming and frothing milk
Dispensing hot water
To use the steam wand correctly, proceed as follows:
Point the steam wand toward the drip tray.
Slowly open the steam tap for around 2 seconds, a small jet of water and steam will emerge.
After 2 seconds close the steam tap and then put the wand into the jug containing the milk.
Once the wand has been imersed into the milk you may reopen the steam tap to start frothing.
Once the milk has reached the desired temperature, close the tap until the flow of steam has completely
stopped. Remove the steam wand out of the jug.
Direct the wand toward the tray and turn on the tap to remove any leftover milk in the wand. Now
clean the outside of the wand with a soft cloth.
Place a cup under the hot water outlet.(A)
Turn the water tap anticlockwise (B) to start dispense water.
When desired volume has been dispensed, turn off the water
by turning the water tap clockwise (C) until it stops.
Steaming
Frothing
A
B
C
CLOSE
OPEN
CLOSE
OPEN
10
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OPERATION
If the water level of the tank is below the
minimum level(A), All buttons will begin to flash
as seen in picture(B).
Switch off the machine by pressing the power
switch.
Turn the handle that secures the tank upwards,
pull it straight up until it release from the
machine. Fill it with fresh tap water to the
maximum level indication.
Lift up the tank lid.
Filling the internal water tank
03
01 02
04
For machines connected to a tank, if the water level of the tank reaches the minimum level while trying to
dispense a drink, the brewing will stop and the LEDs on the keypad will begin to flash.
Proceed as follows:
IMPORTANT!
Always switch the machine off before removing the tank.
Note
A
B
11
QUARTZ
CLEANING AND CARE
Cleaning the capsule group
To obtain the best performance of the capsule group, it is recommended to dispense 3-4 brews without a
capsule at the end of the day. To do so, follow the steps below:
Lift up the lever (the last capsule that has been used will fall into the capsule drawer).
Push down the lever into the locked position.
Select a drink without using a capsule.
Repeat the procedure 3 or 4 times.
For best results when cleaning the group, we recommend using a brush to clean the seal where the capsule
goes once a week. (See Fig.A)
Next, clean using a neutral detergent (do not use solvents that may damage the paintwork or plastic parts).
(See Fig.B)
The producer declines all liability for damage caused by the use of caustic or aggressive
detergents.
Note
Fig.A Fig.B
12
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Maintenance of the machine
CLEANING AND CARE
CAUTION!
Avoid placing wet cups directly on the
cup shelf, it may drip into the machine
and cause machine damage.
Dry the cups before putting them on
the cup shelf.
When raising and lowering
the lever to insert a capsule,
do so slowly. Never force
the lever.
To prevent the machine from
malfunctioning, it is necessary to
use the original capsules for which
the machine is designed. Do not use
other similar capsule formats. The
machine might not work properly and
can leak water.
The tank must be cleaned
once a month. Do not use
harsh detergents. After
cleaning, dry the outside
to avoid problems inside
the machine.
13
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K5
K5
K1
K1
K2
K2
K4
K4
K3
K3
K6
K6
Programming the drink volume
Adjusting boiler temperature
Keypad
Continuous
brewing of coffee.
Stop brewing coffee.
Programmable drink
buttons.
To adjust the drink volume, proceed as follows:
Insert an unused capsule into the group and close it.
Press and hold button K5 for five seconds until the LED behind the button
begins to flash.
When K5 flashes, press the button for the desired drink (K1, K2, K3, K4). Once
the desired button has been pressed, the coffee will start to brew. Now watch
carefully until the desired volume of coffee is reached. Press button K6 to stop
the brewing of coffee.
When the machine stops brewing, button K5 will flash for five seconds to
confirm that the volume has been memorized.
Repeat the same operation to program the remaining drinks that have not been
set (K1, K2, K3, K4).
PROGRAMMING
IMPORTANT!
Always use an
unused capsule when
programming the
volume.
It is possible to adjust the temperature of the boiler in the range
between 110ºC and 130ºC.
1. Set the machine to “Stand-by” mode (press the buttons K3 and
K5 simultaneously)
2. Now press the buttons K3 and K4 simultaneously, directly when this is
done the LED’s of the keypad will start to flash and show the operating
temperature of the boiler. In order to understand the meaning of the
flashes you should add all flashes together as shown below.
Button K5 represent hundreds, K1 represent tens and K2 single
units. Sum up all values of each button ash to get the exact
temperature of the boiler.
3. Increase the temperature by pressing button K4, decrease the
temperature by pressing button K3.
4. Switch the machine OFF and ON again to save the changes before
you use the machine.
K5
K1
K2
10ºC
1ºC
100ºC
Note
• Thetemperatureindicationrepresentstheboiler,notthetemperatureofthenaldrink.
• Therecommendedtemperatureisbetween118°Cto122°C
14
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POSSIBLE SOLUTIONS
PROBLEM POSSIBLE CAUSE SOLUTION
The machine does not start up
The plug is not correctly in-
serted into the power socket
Check that the plug is correctly
plugged in and that the socket is
working correctly
The machine does not brew
coffee. The pump can be heard
working but no coffee is
dispensed
There is air inside the water
system
Switch off the machine, use the hot
water tap to empty the boiler, fill the
tank and switch it back on
The crema of the coffee is of
lower quality than normal
The coffee outlet is clogged or
dirty
Clean the coffee outlet nozzle
No steam emerges
The steam wand is obstructed
by milk
Clean the wand and if necessary re-
move the nozzle and unblock it using
a pin or needle
Water drips from the group The seal is worn out
Replace the seal
(Call technical service)
ALARM POSSIBLE CAUSE SOLUTION
The machine has stopped work-
ing. The 6 LEDs are flashing
Not enough water in the tank Fill the tank
The machine beeps for 10
seconds
Not enough water in the tank Fill the tank
When making a coffee, the light
of the button that has been
pressed will flash
Coffee ground too finely Change capsule
Not enough water Fill the tank
There is air inside the water
system
Switch off the machine. Use the hot
water tap to empty the boiler. Fill the
tank and switch on
The machine is locked and the
keypad does not respond
Water condensation on or in
the keypad
Dry the keypad
The keypad flashes intermittently,
the first row alternating with
the second row at one second
intervals
The capsule drawer is full. The
maximum number of capsules
has been reached (15 capsules)
Empty the capsule drawer and press
STOP button.
The machine counter
will be reset to zero
15
QUARTZ
DIMENSION SKETCH
QUARTZ
D
Model
A B C D (Min~ Max) E F
QUARTZ
399 mm 260 mm 410.5 mm 63 mm ~ 115 mm 510.15 mm 590 mm
A
E
F
B C
Your Dealer
TECHNICAL SERVICE
Please contact your supplier
For the warranty to be valid, the conditions for maintenance must have been followed in
accordance with our instructions, proper care must have been taken and any claim against
the warranty must be sent without delay.
The equipment in question may not be used while awaiting service if there is any risk that
the damage or defect would worsen.
The warranty will not cover the consumption of supplies such as glassware, normal
maintenance such as the cleaning of filters, water contamination, limescale or problems
associated with incorrect voltages, pressure or amounts of water.
The warranty will not cover damages of defects caused by the incorrect handling and
operation of the appliance.
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