Pavilion HPE h8-1000 Desktop PC series

HP Pavilion HPE h8-1000 Desktop PC series User guide

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Limited Warranty and Support Guide
Warranty Statement
End-User License Agreement
Safety Information
Support Information
Before contacting the HP Customer Care Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
The first four items on the list (Model Number, Product Number, Serial Number,
and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on
the keyboard at the same time.
Model Number: _____________________________________________________
System (Product) Number: ____________________________________________
Serial Number: _____________________________________________________
Software Build Number: ______________________________________________
Operating System: __________________________________________________
Purchase Date: ______________________________________________________
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Hardware Limited Warranty
HP Product Duration
Hardware One-year limited warranty
General Terms
This HP Hardware Limited Warranty gives you, the customer, express limited warranty
rights from Hewlett-Packard, the manufacturer. Please refer to HP’s Web site for an
extensive description of your limited warranty entitlements. In addition, you may also have
other legal rights under applicable local law or special written agreement with HP.
HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR
ORAL, AND HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT
STATED IN THIS LIMITED WARRANTY. TO THE EXTENT ALLOWED BY THE LOCAL LAW
OF JURISDICTIONS OUTSIDE THE UNITED STATES, HP DISCLAIMS ALL IMPLIED
WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FOR ALL
TRANSACTIONS OCCURRING IN THE UNITED STATES, ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A
PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET
FORTH ABOVE. SOME STATES OR COUNTRIES/REGIONS DO NOT ALLOW A
LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER
PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR
LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.
THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.
This Limited Warranty is applicable in all countries/regions and may be enforced in any
country/region where HP or its authorized service providers offer warranty service for the
same product model number subject to the terms and conditions set forth in this Limited
Warranty. This HP Limited Warranty is subject to all applicable laws and regulations,
including US and other national export and import laws and regulations.
Under the HP Global Limited Warranty program, products purchased in one
country/region may be transferred to another country/region, where HP or its authorized
service providers offer warranty service for the same product model number, without
voiding the warranty. Warranty terms, service availability, and service response times
may vary from country/region to country/region. Standard warranty service response
time is subject to change due to local parts availability. If so, your HP authorized service
provider can provide you with details.
HP is not responsible for any tariffs or duties that may be incurred in transferring the
products. Transfer of the products may be covered by export controls issued by the United
States or other governments.
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This Limited Warranty applies only to HP-branded and Compaq-branded hardware
products (collectively referred to in this Limited Warranty as “HP Hardware Products”) sold
by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates,
authorized resellers, or country/region distributors (collectively referred to in this Limited
Warranty as “HP”) with this Limited Warranty. The term “HP Hardware Product” is limited
to the hardware components and required firmware. The term “HP Hardware Product”
DOES NOT include any software applications or programs, non-HP products, or
non-HP-branded peripherals. All non-HP products or non-HP-branded peripherals external
to the HP Hardware Product — such as external storage subsystems, displays, printers,
and other peripherals — are provided “AS IS” without HP warranty. However,
non-HP manufacturers and suppliers or publishers may provide their own warranties
directly to you.
HP warrants that the HP Hardware Products that you have purchased or leased from
HP are free from defects in materials or workmanship under normal use during the Limited
Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from
HP, or from the date HP completes installation. Your dated sales or delivery receipt,
showing the date of purchase or lease of the product, is your proof of the purchase or
lease date. You may be required to provide proof of purchase or lease as a condition of
receiving warranty service. You are entitled to hardware warranty service according to
the terms and conditions of this document if a repair to your HP Hardware Product is
required within the Limited Warranty Period.
Unless otherwise stated, and to the extent permitted by local law, new HP Hardware
Products may be manufactured using new materials or new and used materials equivalent
to new in performance and reliability. HP may repair or replace HP Hardware Products
(a) with new or previously used products or parts equivalent to new in performance and
reliability, or (b) with equivalent products to an original product that has been
discontinued. Replacement parts are warranted to be free from defects in material or
workmanship for ninety (90) days or, for the remainder of the Limited Warranty Period of
the HP Hardware Product they are replacing or in which they are installed, whichever is
longer.
HP will, at its discretion, repair or replace any component or hardware product that
manifests a defect in materials or workmanship during the Limited Warranty Period. All
component parts or hardware products removed under this Limited Warranty become the
property of HP. In the unlikely event that your HP Hardware Product has recurring failures,
HP, at its sole discretion, may elect to provide you with (a) a replacement unit of HP’s
choosing that is the same or equivalent to your HP Hardware Product in performance or
(b) to give you a refund of your purchase price or lease payments (less interest, if
applicable) instead of a replacement. This is your exclusive remedy for defective products.
Exclusions
HP does not warrant that the operation of this product will be uninterrupted or error-free.
HP is not responsible for damage that occurs as a result of your failure to follow the
instructions intended for the HP Hardware Product.
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This Limited Warranty does not apply to expendable or consumable parts and does not
extend to any product from which the serial number has been removed or that has
been damaged or rendered defective (a) as a result of accident, misuse, abuse,
contamination, improper or inadequate maintenance or calibration, or other external
causes; (b) by operation outside the usage parameters stated in the user documentation
that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied
by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from loss
or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an
HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or
HP-approved parts if available for your product in the servicing country/region.
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON
YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION
AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE
RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND
REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION.
HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF
ANY PROGRAMS,
DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT
RESPONSIBLE FOR THE
RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER
THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS
MANUFACTURED. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA
ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR
ORIGINAL STATE.
Exclusive Remedy
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND
CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT
BETWEEN YOU AND HP REGARDING THE HP HARDWARE PRODUCT YOU HAVE
PURCHASED OR LEASED. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR
AGREEMENTS OR REPRESENTATIONS — INCLUDING REPRESENTATIONS MADE IN
HP SALES LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR
EMPLOYEE OF HP — THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR
PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. No change to the conditions
of this Limited Warranty is valid unless it is made in writing and signed by an authorized
representative of HP.
YOU MAY HAVE ADDITIONAL STATUTORY RIGHTS AGAINST THE SELLER
BASED ON YOUR PURCHASE AGREEMENT. THOSE RIGHTS ARE NOT IN ANY
WAY AFFECTED BY THIS HP LIMITED WARRANTY.
Limitation of Liability
IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP’S
MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE
LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR
OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN
CONDITIONS OF NORMAL USE.
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EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES
CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM,
INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD
PARTY OR MADE BY YOU FOR A THIRD PARTY.
THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A
CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING
NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY
OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY
ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE
ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF
ANY SUCH DAMAGES. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY
TO CLAIMS FOR PERSONAL INJURY.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE
OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY/REGION
TO COUNTRY/REGION. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR
COUNTRY/REGION LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.
Limited Warranty Period
The Limited Warranty Period for an HP Hardware Product is a specified, fixed period
commencing on the date of purchase. The date on your sales receipt is the date of
purchase unless HP or your reseller informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty
Period, you may be directed by HP to verify configurations, load most recent firmware,
install software patches, run HP diagnostics tests, or use HP remote support solutions
where applicable.
HP strongly encourages you to accept the use of or to employ available support
technologies provided by HP. If you choose not to deploy available remote support
capabilities, you may incur additional costs due to increased support resource
requirements. Listed below are the types of warranty support service that may be
applicable to the HP Hardware Product you have purchased.
Carry-in Warranty Service
Hardware service during the warranty period can be obtained by returning your
computer to an HP authorized service provider.
Customer Self Repair Warranty Service
In countries/regions where it is available, your HP Limited Warranty may include a
customer self repair warranty service. If applicable, HP will determine in its sole discretion
that customer self repair is the appropriate method of warranty service. If so, HP will ship
approved replacement parts directly to you to fulfill your HP Hardware Product warranty
service. This will save considerable repair time. After you contact HP and the fault
diagnosis identifies that the problem can be fixed using one of these parts, a replaceable
part can be sent directly to you. Once the part arrives, replace the defective part pursuant
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to the provided instructions and documentation. If further assistance is required, call the
HP Technical Support Center, and a technician will assist you over the phone. In cases
where the replacement part must be returned to HP, you must ship the defective part back
to HP within a defined period of time, normally fifteen (15) days. The defective part must
be returned with the associated documentation in the provided shipping material. Failure
to return the defective product may result in HP billing you for the replacement. With a
customer self repair, HP will pay all shipping and part return costs and determine the
courier/carrier to be used. If customer self repair applies to you, please refer to your
specific HP Hardware Product announcement. You can also obtain information on this
warranty service on the HP Web site at: http://www.hp.com/support
Mail-in Warranty Service
Your HP Limited Warranty may include a mail-in warranty service. Under the terms of
mail-in service, you will be required to ship your HP Hardware Product to an authorized
service location for warranty repair. You must prepay any shipping charges, taxes, or
duties associated with transportation of the product to the repair location. You are fully
responsible for the appropriate packaging to protect your unit from damage during
transportation to the service location.
In addition, you are responsible for insuring any product you ship, and you assume risk of
loss during shipping. HP will return the repaired product to you and incur all logistics and
insurance costs to return the product to you.
Pickup and Return Warranty Service
Your HP Limited Warranty may include a pickup and return warranty service. Under the
terms of pickup and return service, HP will pick up the defective unit from your location,
repair it, and return it back to your location. HP will incur all repair, logistics, and
insurance costs in this process. Customer is fully responsible for the appropriate
packaging to protect your hardware product from damage during transportation to the
service location.
Service Upgrades
HP has a range of additional support and service coverage for your product that can be
purchased locally. However, some support and related products may not be available in
all countries/regions. For information on availability of service upgrades and the cost for
these service upgrades, refer to the HP Web site at: http://www.hp.com/support
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most HP-branded options (HP Options) are
as set forth in the Limited Warranty applicable to the HP Option and are included in the
HP Option product packaging. If your HP Option is installed in an HP Hardware Product,
HP may provide warranty service for either the period specified in the warranty
documents (HP Option Limited Warranty Period) that shipped with the HP Option or for
the remaining warranty period of the HP Hardware Product in which the HP Option is
being installed, whichever period is the longer, but not to exceed three (3) years from the
date you purchased the HP Option. The HP Option Limited Warranty Period starts from
the date of purchase from HP or an HP authorized reseller. Your dated sales or delivery
receipt, showing the date of purchase of the HP Option, is your warranty start date. See
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your HP Option Limited Warranty for more details. Non-HP options are provided “AS IS.”
However, non-HP manufacturers and suppliers may provide warranties directly to you.
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR
PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW,
SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (AS
DEFINED BELOW), OR THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED
“AS IS” AND WITH ALL FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES
AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED
WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A
PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. Some states/jurisdictions do not
allow exclusion of implied warranties or limitations on the duration of implied warranties,
so the above disclaimer may not apply to you in its entirety. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES
WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS
OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR
PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY
RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT), EVEN IF
HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
HP’s only warranty obligations with respect to software distributed by HP under the
HP brand name are set forth in the applicable end-user license or program license
agreement provided with that software. If the removable media on which HP distributes
the software proves to be defective in materials or workmanship within thirty (30) days of
purchase, your sole remedy shall be to return the removable media to HP for replacement.
For blank tape removable media, refer to the following Web site:
http://h20000.www2.hp.com/bizsupport/TechSupport/
Document.jsp?objectID=lpg50101
It is your responsibility to contact non-HP manufacturers or suppliers for their warranty
support.
Initial Setup Limited Technical Support for Included Software
Limited technical support is available for software for ninety (90) days from the date of
purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or
lease, is your proof of the purchase or lease date. You may be required to provide proof
of purchase or lease as a condition of receiving limited software technical support.
Limited software technical support is available only for software preinstalled on the
computer by HP.
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Limited software technical support includes the following services:
Assisting the customer to reinstall a preinstalled operating system.
Assisting the customer to uninstall and reinstall any preinstalled software.
Interpreting error messages related to the operating system or preinstalled software.
For help using HP software, see the HP Web site at
http://www.hp.com/support
For help using third-party software, refer to the online Help included with the software or
see the manufacturer’s Web site, if available.
Fee-based technical software support services may be available.
Freeware Operating Systems and Applications
HP does not provide software technical support for software provided under public license
by third parties, including Linux operating systems or applications (“Freeware”). Software
technical support for Freeware provided with HP Hardware Products is provided by the
Freeware vendor. Please refer to the Freeware operating system or other Freeware
application support statement included with your HP Hardware Product.
Contacting HP
If your product fails during the Limited Warranty Period and the suggestions in the product
documentation do not solve the problem, you can receive support by doing the following:
Locate your nearest HP Support location via the Web at:
http://www.hp.com/support
Contact your authorized HP dealer or authorized service provider, and be sure to have
the following information available before you call HP:
Product serial number, model name, and model number
Applicable error messages
Add-on options
Operating system
Third-party hardware or software
Detailed questions
How to Check Warranty and Support Entitlement
Please check http://www.hp.com/support for warranty, service and support and
product information updates.
END-USER LICENSE AGREEMENT
BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING ANY SOFTWARE
PRODUCT PREINSTALLED ON THIS PC, YOU AGREE TO BE BOUND BY THE TERMS OF
THE HP EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS
TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND SOFTWARE) WITHIN
14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF
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PURCHASE. For any further information or for requesting a full refund of the PC,
please contact your local point of sale (the seller).
Safety Information
For more information, refer to the Regulatory and Safety Information document in the User Guides
folder. Click Start, All Programs, and then click User Guides.
WARNING: To reduce the risk of electrical shock or damage to your
equipment:
Do not disable the power cord grounding plug. The grounding plug
is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily
accessible at all times.
Disconnect power from the equipment by unplugging the power
cord from the electrical outlet. To prevent direct exposure to laser
beam, do not try to open the enclosure of the CD or DVD drives.
WARNING: The computer may be heavy; be sure to use ergonomically
correct lifting procedures when moving the computer.
WARNING: To reduce the risk of serious injury read the Safety & Comfort
Guide. The guide is located on the Web at http://www.hp.com/ergo
Support Information
Don’t Forget to Register!
Go to: http://register.hp.com
Where to Get Help
Follow These Steps When You Need Help
1 Check the setup poster and product documentation for help with setting up and using your
computer.
2 Use the Help and Support Center for help with hardware and software questions. Click Start,
and then click Help and Support. The Help and Support Center provides useful troubleshooting
information and includes the following:
E-mail support.
HP Real Time Chat with qualified support specialists.
Support phone numbers.
3 If you think you have a hardware issue, before calling the Customer Care Center, run the
hardware diagnostic tools that are preinstalled on your computer. Click Start, All Programs,
PC Help & Tools, and then click Hardware Diagnostic Tools.
4 For help online, go to the HP Customer Care Center Web site at:
http://www.hp.com/cposupport/loc/regional.html
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5 If you have not solved the problem, first, call your computer retailer, or second, call the
HP Customer Care Center at:
Algeria: 021 67 22 80
Bahrain: 17212049
Egypt: (02) 6910602
Kuwait: +971 4 224 9189
Lebanon: +971 4 224 9189
Morocco: 081 005 010
Saudi Arabia: +(966) 800-897-1415
Tunisia: 23 927 000
United Arab Emirates
600 54 47 47
+971-4-366-2020
HP Offices
Algeria
Hewlett-Packard
El Djazair SARL
Tour Business Center -
6th floor
Les pins maritimes - Mohammadia
Algier
Egypt
Hewlett-Packard Egypt Ltd.
Smart Village, KM 28.8
Cairo/Alexandria Desert Road
B 86 - 1st Floor,
Area Postal Code 12577, Giza
Lebanon
Hewlett-Packard International
Trade B.V., Lebanon Branch
145 Gebran Tueni Square
P.O. Box 166742,
Ashrafieh, Beirut 1100 2150
Morocco
Hewlett-Packard SARL
Lotissement La Colline No 10
Sidi Maârouf
Casablanca
Saudia Arabia
Hewlett-Packard International Trade B.V.
Saudi Arabian Branch
Al-Faisaliah Tower
5th Floor 11537 Riyadh
Tunisia
Hewlett-Packard
Maghreb S.A.R.L.
26 rue de l’Usine
Zone Industrielle
Charguia 2
2035 Tunis Carthage – Tunisie
United Arab Emirates
Hewlett-Packard International Sàrl,
Abu Dhabi Branch
Office # 604
Al Ghaith Office Tower
P.O. Box 45671 Hamddam Street
Abu Dhabi
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Are You Missing Components?
Check the contents of the computer box after you’ve purchased your computer. If any components are
missing, you have 30 days to contact HP Customer Care for replacement. After this period, you may
be charged for these components.
Understanding Hard Disk Drive Space
The hard disk drive on the Hewlett-Packard and Compaq computers with the Microsoft
®
Windows
®
operating system preinstalled may appear to be smaller than what is stated in the product
specifications, in the documentation, or on the box. Hard disk drives are described and advertised by
manufacturers in terms of decimal (base 10) capacity. Microsoft Windows and other programs, such
as FDISK, use the binary (base 2) numbering system.
In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is
equal to 1,000,000,000 bytes. In the binary numbering system, one megabyte is equal to
1,048,576 bytes, and one gigabyte is equal to 1,073,741,824 bytes. Because of the different
measuring systems, you may see a difference between the size reported by Microsoft Windows and
the size advertised. The storage capacity of the hard disk drive is as advertised.
Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the Computer
window because it shows information about one partition on the hard disk drive at a time. One of the
partitions contains the system recovery information.
Note about Systems Configured with 4GB of Memory
For computers with a 32-bit operating system, all memory above 3 GB may not be available because
of system resource requirements.
This limitation is not limited to HP and Compaq systems. The memory above 3GB is used for system
resources.
Confirming Total Memory
The system BIOS displays the full 4GB of installed memory.
1 Turn on the PC.
2 Press the F10 key. The BIOS menu displays. Confirm the Total Installed Memory.
The information contained herein is subject to change without notice.
© Copyright 2007–2009 Hewlett-Packard Development Company, L.P.
ﻢﻋﺪﻟاو دوﺪﶈا نﺎﻤﻀﻟا ﻞﻴﻟد
نﺎﻤﻀﻟا نﺎﻴﺑ
ﻲﺋﺎﻬﻨﻟا مﺪﺨﺘﺴﳌا ﺺﻴﺧﺮﺗ ﺔﻴﻗﺎﻔﺗا
ﺔﻣﻼﺴﻟا تﺎﻣﻮﻠﻌﻣ
ﻢﻋﺪﻟا تﺎﻣﻮﻠﻌﻣ
ءﻼﻤﻋ ﻢﻋد ﺰﻛﺮﲟ لﺎﺼﺗﻻا ﻞﺒﻗHP ﻲﻓ ﺔﻴﻟﺎﺘﻟا تﺎﻣﻮﻠﻌﳌا ﻚﻳﺪﻟ ﺮﻓﻮﺘﺗ نأ ﺐﺠﻳ ،
ﻚﻳﺪﻳ لوﺎﻨﺘﻣ.
ﻲﻓ ﺎﻬﻴﻟإ عﻮﺟﺮﻠﻟ ﻚﺑ صﺎﳋا ﺞﺘﻨﳌا تﺎﻧﺎﻴﺑ ﻦﻳوﺪﺗ ﻲﻓ ﺖﻗﻮﻟا ﺾﻌﺑ ءﺎﻀﻣإ ءﺎﺟﺮﻟا
ﻞﺒﻘﺘﺴﳌا.
ﺔﻤﺋﺎﻘﻟا ﻲﻓ ﺮﺻﺎﻨﻋ ﺔﻌﺑرأ لوأ ةﺪﻫﺎﺸﻣ ﻦﻜﳝ) ﻢﻗﺮﻟا ،ﺞﺘﻨﳌا ﻢﻗر ،زاﺮﻄﻟا ﻢﻗر
ﺞﻣﺎﻧﺮﺒﻟا راﺪﺻإ ﻢﻗر ،ﻞﺴﻠﺴﳌا ( رارزﻷا ﻰﻠﻋ ﻂﻐﻀﻟا لﻼﺧ ﻦﻣCtrl+Alt+S ﺔﺣﻮﻟ ﻰﻠﻋ
ﺖﻗﻮﻟا ﺲﻔﻧ ﻲﻓ ﺢﻴﺗﺎﻔﳌا.
زاﺮﻄﻟا ﻢﻗر: ________________________________________
زﺎﻬﳉا ﻢﻗر)ﺞﺘﻨﳌا:( ____________________________________
ﻲﻠﺴﻠﺴﺘﻟا ﻢﻗﺮﻟا: ____________________________________
ﺞﻣﺎﻧﺮﺒﻟا راﺪﺻإ ﻢﻗر: ___________________________________
ﻞﻴﻐﺸﺘﻟا مﺎﻈﻧ: ______________________________________
ءاﺮﺸﻟا ﺦﻳرﺎﺗ: _______________________________________
ةﺰﻬﺟﻸﻟ دوﺪﶈا نﺎﻤﻀﻟا
ﺞﺘﻨﻣHP ةﺪﳌا
زﺎﻬﳉا ﺪﺣاو مﺎﻋ ةﺪﳌ دوﺪﺤﻣ نﺎﻤﺿ
ﺔﻣﺎﻋ طوﺮﺷ
ﻦﻣ ةﺰﻬﺟﻸﻟ دوﺪﶈا نﺎﻤﻀﻟا ﻚﻴﻄﻌﻳHP ﻦﻣ ،ﺔﺤﻳﺮﺻ دوﺪﺤﻣ نﺎﻤﺿ قﻮﻘﺣ ،ﻞﻴﻤﻌﻟا ﻚﺘﻔﺼﺑ ،
ﺔﻛﺮﺷHewlett-Packardﳌا ﺔﻛﺮﺸﻟا ﺎﻬﺘﻔﺼﺑ
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ﺔﻌﻨﺼ
َ
. قﻮﻘﺤﺑ ﻖﻠﻌﺘﻳ ﺎﻤﻴﻓ فاو حﺮﺷ ﻰﻠﻋ لﻮﺼﺤﻠﻟ
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ﻊﻗﻮﻣ ﻰﻟإ عﻮﺟﺮﻟا ﻰﺟﺮﻳ ،ﻞﻴﻤﻌﻟﺎﺑ ﺔﺻﺎﳋا دوﺪﶈا نﺎﻤﻀﻟاHP،ﺖﻧﺮﺘﻧﻹا ﻰﻠﻋ ﺪﻗ ،ﻚﻟذ ﻰﻟإ ﺔﻓﺎﺿﻹﺎﺑ
هﺮﻳﺮ صﺎﺧ ﻲﺑﺎﺘﻛ قﺎﻔﺗا وأ ﺎﻬﺑ لﻮﻤﻌﳌا ﺔﻴﻠﶈا ﲔﻧاﻮﻘﻟا ﺐﺟﻮﲟ ىﺮﺧأ ﺔﻴﻧﻮﻧﺎﻗ قﻮﻘﺣ ﻚﻟ نﻮﻜﻳ
ﻊﻣHP.
مﺪﻘﺗ HP تﺎﻧﺎﻤﺿ يأ ﺎﻬﺘﻴﻟوﺆﺴﻣ ﺔﻛﺮﺸﻟا ﻲﻠﺨﺗو ،ﺔﻴﻬﻔﺷ وأ ﺖﻧﺎﻛ ﺔﻴﺑﺎﺘﻛ تاﺪﻬﻌﺗ وأ ىﺮﺧأ
،دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ ﻲﻓ ﺔﺣاﺮﺻ ﺎﻫﺮﻛذ دﺮﻳ ﻢﻟ طوﺮﺸﻟاو تﺎﻧﺎﻤﻀﻟا ﻊﻴﻤﺟ ﻦﻋ ﺔﺣاﺮﺻ
ً
ﺎﻤﻛ
ﻲﻠﺨHP قﺎﻄﻨﻟا جرﺎﺧ ﺔﻌﻗاﻮﻟا ﻖﻃﺎﻨﳌا ﻲﻓ ﻲﻠﶈا نﻮﻧﺎﻘﻟا ﻪﺑ ﺢﻤﺴﻳ ﺎﻣ دوﺪﺣ ﻲﻓ ،ﺎﻬﺘﻴﻟوﺆﺴﻣ
ﻴﻜﻳﺮﻣﻷا ةﺪﺤﺘﳌا تﺎﻳﻻﻮﻠﻟ ﻲﺋﺎﻀﻘﻟا ﺔﻳأ ﻚﻟذ ﻲﻓ ﺎﲟ ،ﺔﻴﻨﻤﻀﻟا طوﺮﺸﻟا وأ تﺎﻧﺎﻤﻀﻟا ﻊﻴﻤﺟ ﻦﻋ ،ﺔ
ﲔﻌﻣ ضﺮﻐﻟ ﺔﻣءﻼﳌاو جاوﺮﻟا ﻞﻔﻜﺗ ﺔﻴﻨﻤﺿ تﺎﻧﺎﻤﺿ. ءاﺮﺸﻟاو ﻊﻴﺒﻟا تﺎﻴﻠﻤﻋ ﻊﻴﻤﺠﺑ ﻖﻠﻌﺘﻳ ﺎﻤﻴﻓ ﺎﻣأ
ﺔﻟﻮﺒﻘﳌا ةدﻮﳉا وأ جاوﺮﻟا ﻞﻔﻜﻳ ﻲﻨﻤﺿ طﺮﺷ وأ نﺎﻤﺿ يأ ﺮﺼﺘﻘﻴﻓ ،ةﺪﺤﺘﳌا تﺎﻳﻻﻮﻟا ﻞﺧاد ىﺮﲡ ﻲﺘﻟا
َ
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ﲔﻌﻣ ضﺮﻐﻟ ﺔﻣءﻼﳌا وأهﻼﻋأ ﺔﻨﻴﺒﳌا ﺢﻳﺮﺼﻟا نﺎﻤﻀﻟا نﺎﻳﺮ ةﺪﻣ ﻰﻠﻋ ،. وأ تﺎﻳﻻﻮﻟا ﺾﻌﺑ ﺢﻤﺴﺗ
ناﺪﻠﺒﻟا/ ﺔﻴﺿﺮﻌﻟا راﺮﺿﻷا ﺪﻳﺪﲢ وأ ءﺎﻨﺜﺘﺳا وأ ﺔﻴﻨﻤﻀﻟا تﺎﻧﺎﻤﻀﻟا ﻦﻣ يأ نﺎﻳﺮ ةﺪﻣ ﺪﻳﺪﺤﺘﺑ ﻖﻃﺎﻨﳌا
ءﻼﻤﻌﻟا تﺎﺠﺘﻨﲟ ﻖﺤﻠﺗ ﻲﺘﻟا ﺔﻴﻌﺒﺘﻟا وأ. ﻚﻴﻠﻋ ﻖﺒﻄﺗ ﻻأ ﻖﻃﺎﻨﳌا وأ ناﺪﻠﺒﻟا وأ تﺎﻳﻻﻮﻟا هﺬﻫ ﻲﻓ زﻮﺠﻳو
دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ ﻲﻓ ةدراﻮﻟا دﻮﻴﻘﻟا وأ تاءﺎﻨﺜﺘﺳﻻا ﺾﻌﺑ .
،ﺎﻧﻮﻧﺎﻗ ﻪﺑ حﻮﻤﺴﻣ ﻮﻫ ﺎﻣ ءﺎﻨﺜﺘﺳﺎﺑ ،نﺎﻴﺒﻟا اﺬﻫ ﻲﻓ ﺔﻨﻤﻀﺘﳌا دوﺪﶈا نﺎﻤﻀﻟا طوﺮﺷ ﻦﻋ ﺞﺘﻨﻳ
ً
،ﻚﻴﻟإ ﺞﺘﻨﳌا اﺬﻫ ﻊﻴﺑ ﻰﻠﻋ ﺔﻘﺒﻄﳌا ﺔﻴﻣاﺰﻟﻹا ﺔﻴﻌﻳﺮﺸﺘﻟا قﻮﻘﳊا ﻞﻳﺪﻌﺗ وأ ﺪﻴﻴﻘﺗ وأ دﺎﻌﺒﺘﺳا
ﺎﻬﻴﻟإ فﺎﻀﺗ ﺎﻬﻨﻜﻟو.
يﺮﺴﻳناﺪﻠﺒﻟا ﻞﻛ ﻲﻓ دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ /ﺪﻠﺑ يأ ﻲﻓ ﻪﻘﻴﺒﻄﺗ زﻮﺠﻳو ،ﻖﻃﺎﻨﳌا/ ﺚﻴﺣ ﺔﻘﻄﻨﻣ
مﺪﻘﺗHP مﺎﻜﺣﻷاو طوﺮﺸﻠﻟ ﻊﻀﺨﺗ ﻲﺘﻟاو نﺎﻤﻀﻟا ﺔﻣﺪﺧ ﺎﻬﻳﺪﻟ ﻦﻳﺪﻤﺘﻌﳌا ﺔﻣﺪﳋا يدوﺰﻣ ﺪﺣأ وأ
دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ ﻲﻓ ﺎﻬﻴﻠﻋ صﻮﺼﻨﳌا. ﻪﻣﺪﻘﺗ يﺬﻟا دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ ﻊﻀﺨﻳHP ﻞﻜﻟ
ﻤﻴﻈﻨﺘﻟاو ﲔﻧاﻮﻘﻟا ﺔﻴﻜﻳﺮﻣﻷا داﺮﻴﺘﺳﻻاو ﺮﻳﺪﺼﺘﻟا تﺎﻤﻴﻈﻨﺗو ﲔﻧاﻮﻗ ﺎﻬﻴﻓ ﺎﲟ ،ﺎﻬﺑ لﻮﻤﻌﳌا تﺎ
ىﺮﺧﻷا ﺔﻴﻨﻃﻮﻟا ﲔﻧاﻮﻘﻟاو.
ﺞﻣﺎﻧﺮﺒﻟ ﺎﻘﻓو ،زﻮﺠﻳو
ً
" ﺔﻛﺮﺸﻟ ﻲﳌﺎﻌﻟا دوﺪﶈا نﺎﻤﻀﻟاHP" ىﺪﺣإ ﻦﻣ ةاﺮﺘﺸﳌا تﺎﺠﺘﻨﳌا ﻞﻘﻧ ،
ناﺪﻠﺒﻟا/ﺮﺧآ ﺪﻠﺑ ﻰﻟإ ﻖﻃﺎﻨﳌا/ ﻪﻴﻓ ﺮﻓﻮﺗ ﺚﻴﺣ ىﺮﺧأ ﺔﻘﻄﻨﻣHPﳌا ﺔﻣﺪﳋا ﻮﻣﺪﻘﻣ وأ ﺔﻣﺪﺧ نوﺪﻤﺘﻌ
نﺎﻤﻀﻟا ﻚﻟذ ﻞﻄﺒﻳ نأ نود ،ﻪﺴﻔﻧ زاﺮﻄﻟا ﻢﻗر ﻞﻤﺤﻳ يﺬﻟا ﺞﺘﻨﻤﻠﻟ نﺎﻤﻀﻟا. طوﺮﺷ توﺎﻔﺘﺗ ﺪﻗ
ﺪﻠﺑ ﻦﻣ ﺔﻣﺪﳋﺎﺑ ﺔﺻﺎﳋا ﺔﺑﺎﺠﺘﺳﻻا تﺎﻗوأو ،ﺔﻣﺪﳋا ﺮﻓاﻮﺗو ،نﺎﻤﻀﻟا
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/ﺪﻠﺑ ﻰﻟإ ﺔﻘﻄﻨﻣ/ ﺔﻘﻄﻨﻣ
ىﺮﺧأ. ﺎﻴﻐﻟا ﻊﻄﻗ ﺮﻓاﻮﺘﻟ ﺎﻘﺒﻃ نﺎﻤﻀﻟا ﺔﻣﺪﳋ ﺔﻴﺳﺎﻴﻘﻟا ﺔﺑﺎﺠﺘﺳﻻا ﺔﻋﺮﺳ ﺎﻀﻳأ ﺮﻴﻐﺘﺗ ﺪﻗو
ً ً
ر
ﺎﻴﻠﺤﻣ
ً
. ىﺪﻟ ﺪﻤﺘﻌﳌا ﺔﻣﺪﳋا مﺪﻘﻣ ﻦﻣ رﺎﺴﻔﺘﺳﻻا ءﺎﺟﺮﻟاHPﻞﻴﺻﺎﻔﺘﻟا ﻰﻠﻋ لﻮﺼﺤﻠﻟ .
ﺮﺒﺘﻌﺗ ﻻوHPﺮﺧآ ﻰﻟإ نﺎﻜﻣ ﻦﻣ تﺎﺠﺘﻨﳌا ﻞﻘﻧ ﺪﻨﻋ مﻮﺳر وأ ﺔﻴﻛﺮﻤﺟ ﻒﻳرﺎﺼﻣ ﺔﻳأ ﻦﻋ ﺔﻟوﺆﺴﻣ .
ةﺪﺤﺘﳌا تﺎﻳﻻﻮﻟا ﺔﻣﻮﻜﺣ ﺎﻫرﺪﺼﺗ ﻲﺘﻟا تاردﺎﺼﻟا ﻰﻠﻋ ﺔﺑﺎﻗﺮﻟا ﻂﺑاﻮﻀﻟ تﺎﺠﺘﻨﳌا ﻞﻘﻧ ﻊﻀﺨﻳ ﺪﻗو
ﺎﻣﻮﻜﳊا وأىﺮﺧﻷا ت.
تﺎﻛرﺎﻣ ﻦﻣ ةﺰﻬﺟﻷا ﻰﻠﻋ ﻂﻘ دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ ﻖﺒﻄﻨﻳHP و Compaq) ﻻﺎﻤﺟإ ﺎﻬﻴﻟإ رﺎﺸﻳ ﻲﺘﻟاو
ً
ﻢﺳﺎﺑ" تﺎﺠﺘﻨﻣHPةﺰﻬﺟﻷا ﻦﻣ ("ﺔﻛﺮﺷ ﻞﺒﻗ ﻦﻣ ﺎﻫرﺎﺠﺌﺘﺳا وأ ﺎﻬﻌﻴﺑ ﻲﺘﻟاو ، Hewlett-Packard ،
ﻌﳌا ﻊﻴﺒﻟا ءﻼﻛوو ،ﺔﻴﻋﺮﻔﻟا تﺎﻛﺮﺸﻟاو ،ﻢﻟﺎﻌﻟا لﻮﺣ ﺎﻬﻟ ﺔﻌﺑﺎﺘﻟا تﺎﻛﺮﺸﻟاو ﲔﻴﻠﶈا ﲔﻋزﻮﳌا وأ ،ﻦﻳﺪﻤﺘ
) ﻢﺳﺎﺑ دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ ﻲﻓ ﻻﺎﻤﺟإ ﻢﻬﻴﻟإ رﺎﺸﻳ ﻦﻳﺬﻟاو
ً
"HP ("دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ ﻊﻣ. ﺮﺼﺘﻘﻳ
ﺢﻠﻄﺼﻣ" ةﺰﻬﺟأ تﺎﺠﺘﻨﻣHP "ﺔﺑﻮﻠﻄﳌا ﺔﺘﺑﺎﺜﻟا ﺞﻣاﺮﺒﻟاو ةﺰﻬﺟﻷا تﺎﻧﻮﻜﻣ ﻰﻠﻋ. ﺢﻠﻄﺼﻣ ﻞﻤﺸﻳ
" ةﺰﻬﺟأ تﺎﺠﺘﻨﻣHP "ﻨﳌا ﻻو ؛ﺞﻣاﺮﺑ وأ ﺔﻴﺠﻣﺮﺑ تﺎﻘﻴﺒﻄﺗ ﺔﻳأ ﻞﺒﻗ ﻦﻣ ﺔﻌﻨﺼﻣ ﺮﻴﻐﻟا تﺎﺠﺘHP وأ
ﺔﻛرﺎﻣ ﻞﻤﲢ ﻲﺘﻟا تﺎﻘﺤﻠﳌاHP. ﻞﺒﻗ ﻦﻣ ﺔﻌﻨﺼﳌا ﺮﻴﻏ تﺎﺠﺘﻨﳌا ﻊﻴﻤﺟ مﺪﻘﺗ
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HP ةﺰﻬﺟﻷا وأ
تﺎﺠﺘﻨﳌ ﺔﻌﺑﺎﺘﻟا ﺮﻴﻏ ىﺮﺧﻷا تﺎﻛرﺎﳌا ﻦﻣ ﺔﻴﻓﺮﻄﻟاHP ﻦﻳﺰﺨﺘﻠﻟ ﺔﻴﻋﺮﻔﻟا ﺔﻤﻈﻧﻷا ــ ﻞﺜﻣ ةﺰﻬﺟﻷا ﻦﻣ
ا ﺔﻴﻓﺮﻄﻟا ةﺰﻬﺟﻷاو تﺎﻌﺑﺎﻄﻟاو ضﺮﻌﻟا تﺎﺷﺎﺷو ﻲﺟرﺎﳋا ىﺮﺧﻷــ" ﻲﻫ ﺎﻤﻛ " نﺎﻤﺿ نوﺪﺑHP. ﻰﻠﻋو
نﺎﻤﻀﻟا ﺔﻣﺪﺧ ﱘﺪﻘﺘﺑ نوﺮﺷﺎﻨﻟا وأ نودرﻮﳌاو ىﺮﺧﻷا تﺎﻛرﺎﳌا ﻮﻌﻨﺼﻣ مﻮﻘﻳ ﺪﻘﻓ ،ﻚﻟذ ﻦﻣ ﻢﻏﺮﻟا
ﻚﻴﻟإ ةﺮﺷﺎﺒﻣ ﻢﻬﺑ ﺔﺻﺎﳋا.
ﻦﻤﻀﺗHP نأ " ةﺰﻬﺟأ تﺎﺠﺘﻨﻣHP" ﻦﻣ ﺎﻫرﺎﺠﺌﺘﺳا وأ ﺎﻬﺋاﺮﺸﺑ ﺖﻤﻗ ﻲﺘﻟا ،HP ﻦﻣ ﺔﻴﻟﺎﺧ
ﺔﻋﺎﻨﺼﻟا وأ داﻮﳌا ﻲﻓ ءاﻮﺳ بﻮﻴﻌﻟا
ً
دوﺪﶈا نﺎﻤﻀﻟا ةﺮﺘﻓ ءﺎﻨﺛأو ،ﺔﻳدﺎﻌﻟا ماﺪﺨﺘﺳﻻا فوﺮﻇ ﺖﲢ ،.
ﻦﻣ رﺎﺠﺌﺘﺳﻻا وأ ءاﺮﺸﻟا ﺦﻳرﺎﺗ ﻦﻣ دوﺪﶈا نﺎﻤﻀﻟا ةﺮﺘﻓ أﺪﺒHP ﻦﻣ ﺐﻴﻛﺮﺘﻟا مﺎﲤإ ﺦﻳرﺎﺗ ﻦﻣ وأ
ﻞﺒﻗHP. ﻚﻠﻴﻟد ،ﺞﺘﻨﳌا رﺎﺠﺌﺘﺳا وأ ءاﺮﺷ ﺦﻳرﺎﺗ ﻪﺑ نوﺪﳌاو ،خرﺆﳌا ﻢﻴﻠﺴﺘﻟا وأ ﻊﻴﺒﻟا لﺎﺼﻳإ ﺮﺒﺘﻌﻳ
ءاﺮﺸﻟا ﺦﻳرﺎﺗ ﻰﻠﻋرﺎﺠﺌﺘﺳﻻا وأ. طﺮﺸﻛ رﺎﺠﺌﺘﺳﻻا وأ ءاﺮﺸﻟا ﻰﻠ ﻞﻴﻟد ﱘﺪﻘﺗ ﻚﻨﻣ ﺐﻠﻄﻳ ﺎﲟﺮﻓ
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نﺎﻤﻀﻟا ﺔﻣﺪﺧ ﻰﻠﻋ لﻮﺼﺤﻠﻟ. ﺔﺟﺎﺣ ﻲﻓ ﺖﻨﻛ اذإ ،ةﺰﻬﺟﻷا نﺎﻤﺿ ﺔﻣﺪﺧ ﻰﻠﻋ لﻮﺼﳊا ﻚﻟ ﻖﺤﻳ
ﻦﻣ ﺞﺘﻨﳌا كزﺎﻬﺟ حﻼﺻإ ﻰﻟإHP ةﺮﺘﻓ لﻼﺧ ﻚﻟذ نﻮﻜﻳو ،ﺔﻘﻴﺛﻮﻟا هﺬﻫ مﺎﻜﺣأو طوﺮﺸﻟ ﺎﻘﺒﻃ
ً
دوﺪﶈا نﺎﻤﻀﻟا نﺎﻳﺮﺳ.
ﻢﻟ ﺎﻣ ﻢﺘﻳ نأ ﻦﻜﳝ ،ﻲﻠﶈا نﻮﻧﺎﻘﻟا ﻞﺒﻗ ﻦﻣ ﻪﺑ حﻮﻤﺴﳌا ىﺪﻤﻠﻟ ﺎﻘﻓوو ،ﻚﻟذ فﻼﺧ ﻰﻟإ ةرﺎﺷﻹا ﻢﺘﻳ
ً
ةﺰﻬﺟأ تﺎﺠﺘﻨﻣ ﻊﻴﻨﺼﺗHP ﺔﻣﺪﺨﺘﺴﻣ داﻮﻣو ةﺪﻳﺪﺟ داﻮﻣ وأ ،ةﺪﻳﺪﺟ داﻮﻣ ماﺪﺨﺘﺳﺎﺑ ةﺪﻳﺪﳉا
ةﺪﻳﺪﳉا داﻮﳌا ﺎﻬﺗراﺪﺟو ﺎﻬﺗءﺎﻔﻛ ﻲﻓ يزاﻮﺗ. ﺔﻛﺮﺸﻟ زﻮﺠﻳHP تﺎﺠﺘﻨﻣ لاﺪﺒﺘﺳا وأ حﻼﺻﺈﺑ مﺎﻴﻘﻟا
ﺰﻬﺟأ ؛ﺎﻬﺗ)أ ( ﺎﻬﺗراﺪﺟو ﺎﻬﺗءﺎﻔﻛ ﻲﻓ يزاﻮﺗ رﺎﻴﻏ ﻊﻄﻘﺑ وأ ،ﻞﺒﻗ ﻦﻣ ﺔﻣﺪﺨﺘﺴﻣ وأ ةﺪﻳﺪﺟ تﺎﺠﺘﻨﲟ
وأ ،ةﺪﻳﺪﳉا داﻮﳌا)ب (ﺎﻬﻌﻴﻨﺼﺗ ﻒﻗﻮﺗ ﻲﺘﻟا ﺔﻴﻠﺻﻷا تﺎﺠﺘﻨﳌا ﺎﻬﺗءﺎﻔﻛ ﻲﻓ يزاﻮﺗ تﺎﺠﺘﻨﲟ. فﻮﺳو
ﲔﻌﺴﺗ ةﺪﳌو ﺔﻋﺎﻨﺼﻟا وأ داﻮﳌا ﻲﻓ ءاﻮﺳ بﻮﻴﻌﻟا ﺪﺿ ﺔﻧﻮﻤﻀﻣ ﺔﻟﺪﺒﺘﺴﳌا ءاﺰﺟﻷا نﻮﻜﺗ
ً
) (ﻮﻳ ،ﺎﻣ
ً
ﺎﻬﻣﺪﻘﺗ ﻲﺘﻟا دوﺪﶈا نﺎﻤﻀﻟا ةﺮﺘﻓ ﻦﻣ ﺔﻴﻘﺒﺘﳌا ةﺪﻤﻠﻟ وأHP ﻞﲢ ﻲﺘﻟا ةﺰﻬﺟﻷا ﻦﻣ ﺎﻬﺗﺎﺠﺘﻨﻣ ﻰﻠﻋ
ّ
لﻮﻃأ ﺎﻤﻬﻳأ ،ﺎﻬﻴﻓ ﺐﻛﺮﺗ وأ ﺎﻬﻠﺤﻣ
ّ
.
ﺔﻛﺮﺷ مﻮﻘﺘHP ﺮﻬﻈﻳ زﺎﻬﳉا ﻦﻣ ءﺰﺟ وأ نﻮﻜﻣ يأ لاﺪﺒﺘﺳا وأ حﻼﺻﺈﺑ ،ﺎﺒﺳﺎﻨﻣ هاﺮﺗ ﺎﳌ ﺎﻘﺒﻃ ،
ً
ً
ﺐﻴﻋ وأ ﺔﻣﺪﺨﺘﺴﳌا ةدﺎﳌا ﺔﻴﺣﺎﻧ ﻦﻣ ﺐﻴﻋ ﻪﺑدوﺪﶈا نﺎﻤﻀﻟا ةﺮﺘﻓ ءﺎﻨﺛأ ،ﺔﻋﺎﻨﺼﻟا ﻲﻓ. ﻞﻛ نﻮﻜﺗو
ﺔﻛﺮﺸﻟ ﺎﻜﻠﻣ دوﺪﶈا نﺎﻤﻀﻟا اﺬﻫ ةﺮﺘﻓ لﻼﺧ ﺎﻬﺘﻟازإ ﺖﲤ ﻲﺘﻟا ةﺰﻬﺟﻷا تﺎﺠﺘﻨﻣ وأ ﺔﻧﻮﻜﳌا ءاﺰﺟﻷا
ً
HP.
زﺎﻬﺟ ﺞﺘﻨﳌ ةرﺮﻜﺘ لﺎﻄﻋأ ثوﺪﺣ ﺔﻟﺎﺣ ﻲﻓوHP مﻮﻘﺗ فﻮﺳ ،ةﺪﻌﺒﺘﺴﻣ ﺔﻴﻟﺎﻤﺘﺣا ﻲﻫو ﻚﺑ صﺎﳋا
ﺔﻛﺮﺷHPﺎﺑ ،ﺎﺒﺳﺎﻨﻣ هاﺮﺗ ﺎﻤﺒﺴﺣ ،
ً
ﺔﺒﺳﺎﻨﳌا ﺾﻳﻮﻌﺘﻟا ﺔﻘﻳﺮﻃ رﺎﻴﺘﺧ) :أ ( ةﺪﺣﻮﺑ ةﺪﺣﻮﻟا لاﺪﺒﺘﺳا
رﺎﻴﺘﺧا ﻦﻣ ىﺮﺧأHP وأ ءادﻷا ىﻮﺘﺴﻣ ﻲﻓ ﺎﻬﻳزاﻮﺗ وأ ﺎﻬﻟ ﺔﻠﺛﺎﳑ نﻮﻜﺗ )ب ( ﺮﻴﺟﺄﺘﻟا وأ ءاﺮﺸﻟا ﻎﻠﺒﻣ در
ّ
)ﺎﻘﺒﻄﻨﻣ ﻚﻟذ نﺎ اذإ ،ةﺪﺋﺎﻔﻟا ﻢﺼﺧ ﺪﻌﺑ
ً
(،لاﺪﺒﺘﺳﻻا ﻦﻣ ﻻﺪﺑ
ً
يﺬﻟا ﺪﻴﺣﻮﻟا ﺾﻳﻮﻌﺘﻟا ﻮﻫ اﺬﻫ نﻮﻜﻳو
ﻲﻓ ﻪﻴﻠﻋ ﻞﺼﲢﺔﺒﻴﻌﳌا تﺎﺠﺘﻨﳌا ﻞﺑﺎﻘ.
تاءﺎﻨﺜﺘﺳﻻا
ﺔﻛﺮﺷ ﻦﻤﻀﺗ HP تﺎﺠﺘﻨﻣ ﻦﻣ زﺎﻬﳉا اﺬﻫ ﻒﻗﻮﺗ مﺪﻋ HPءﺎﻄﺧﻷا ﻦﻣ هﻮﻠﺧ وأ ﻞﻤﻌﻟا ﻦﻋ .
ﺔﻛﺮﺷ ﻲﻠﺨﺗوHP عﺎﺒﺗﺎﺑ ﻚﺒﻧﺎﺟ ﻦﻣ ماﺰﺘﻟﻻا مﺪﻋ ءاﺮﺟ ﻦﻣ ثﺪﲢ ﺪﻗ ﻲﺘﻟا راﺮﺿﻷا ﻦﻋ ﺎﻬﺘﻴﻟوﺆﺴﻣ
ةﺰﻬﺟأ تﺎﺠﺘﻨﳌ ﺔﺼﺼا تادﺎﺷرﻹاHP.
٤
ا نﺎﻤﻀﻟا اﺬﻫ ﻖﺒﻄﻨﻳ ﻰﻠﻋ ﺎﻀﻳأ ﻖﺒﻄﻨﻳ ﻻو كﻼﻬﺘﺳﻻا وأ دﺎﻔﻨﺘﺳﻼﻟ ﺔﻠﺑﺎﻘﻟا ءاﺰﺟﻷا ﻰﻠﻋ دوﺪﶈ
ً
ﺔﺒﻴﻌﻣ ﺖﺤﺒﺻأ ﻲﺘﻟا وأ ﺔﻔﻟﺎﺘﻟا تﺎﺠﺘﻨﳌا وأ ﺎﻬﻴﻠﻋ ﻦﻣ ﻲﻠﺴﻠﺴﺘﻟا ﻢﻗﺮﻟا عﺰﻧ ﻢﺘﻳ تﺎﺠﺘﻨﻣ ﺔﻳأ
ﺔﺠﻴﺘﻧ)أ ( ةﺮﻳﺎﻌﳌا وأ ﺔﻧﺎﻴﺼﻟا وأ ،ثﻮﻠﺘﻟا وأ ،ماﺪﺨﺘﺳﻻا ءﻮﺳ وأ ،ﺊﻃﺎﳋا ماﺪﺨﺘﺳﻻا وأ ،ثداﻮﺤﻠﻟ
ﺔﺤﻴﺤﺼﻟا ﺮﻴﻏ ؛ىﺮﺧأ ﺔﻴﺟرﺎﺧ بﺎﺒﺳأ ﺔﻳأ وأ ،ﺔﻴﻓﺎﻜﻟا ﺮﻴﻏ وأ )ب ( ﺮﻴﻏ فوﺮﻇ ﻲﻓ ﺞﺘﻨﳌا ﻞﻴﻐﺸﺗ
؛ﺞﺘﻨﳌا ﻊﻣ دﺮﺗ ﻲﺘﻟا ماﺪﺨﺘﺳﻻا ﻖﺋﺎﺛو ﻲﻓ ﺎﻬﻴﻠﻋ صﻮﺼﻨﳌا ﻚﻠﺗ)ج ( ءاﺰﺟﻷا وأ تﻼﺻﻮﻟا وأ ﺞﻣاﺮﺒﻟا
ﺔﻛﺮﺷ ﺎﻫﺮﻓﻮﺗ ﻲﺘﻟا مزاﻮﻠﻟا وأHP ؛)د ( ؛ﺐﺳﺎﻨﻣ ﺮﻴﻏ ﻊﻗﻮﻣ ﻲﻓ ﻪﺘﻧﺎﻴﺻ وأ زﺎﻬﳉا ﺮﻴﻀﲢ)ـﻫ (
ىوﺪﻌﻟا ؛ﺔﻴﺳوﺮﻴﻔﻟا)و ( ؛ﻞﻘﻨﻟا ءﺎﻨﺛأ ﻒﻠﺘﻟا وأ ناﺪﻘﻔﻟا)ز ( ﺮﺧآ رﺪﺼﻣ ﻦﻣ ﺔﻣﺪﳋا ﻲﻘﻠﺗ وأ ﻞﻳﺪﻌﺘﻟا
،ﺮﻴﻏ) ( ﺔﻛﺮﺷHP وأ ) ( ﺔﻣﺪﺧ درﻮﻣ
ّ
HP وأ ،ﺪﻤﺘﻌﻣ ) ( ءاﺰﺟﻷا ﺐﻴﻛﺮﺘﺑ ﻲﺋﺎﻬﻨﻟا مﺪﺨﺘﺴﳌا مﺎﻴﻗ
ﻦﻣ ةﺪﻤﺘﻌﳌا وأ ﻦﻣ ةدوﺰﳌا لاﺪﺒﺘﺳﻼﻟ ﺔﻠﺑﺎﻘﻟاHPاﺰﺟﻷا ﻚﻠﺗ تﺮﻓاﻮﺗ ﺎﻣ اذإ ﻚﻟذو ،ﻪﺴﻔﻨﺑ ﻲﻓ ء
ﺪﻠﺑ/ﺔﻣﺪﳋا ﺔﻘﻄﻨﻣ.
زﺎﻬﺟ يأ ﻰﻠﻋ وأ ﺔﺘﺑﺎﺜﻟا صاﺮﻗﻷا كﺮﺤﻣ ﻰﻠﻋ ﺔﻧﺰا تﺎﻧﺎﻴﺒﻟا ﻦﻣ ﺔﻴﻃﺎﻴﺘﺣا ﺦﺴﻧ ﻞﻤﻋ ﻚﻴﻠﻋ ﺐﺠﻳ
تﺎﻧﺎﻴﺒﻟا ناﺪﻘﻓ وأ ،ﺮﻴﻐﺗ وأ ،ﻒﻠﺗ ؛تﻻﺎﻤﺘﺣا ﺪﺿ طﺎﻴﺘﺣﺎﻛ ﺔﻳرود ﺔﻔﺼﺑ ﻚﻟذ نﻮﻜﻳو ،ﺮﺧآ ﻦﻳﺰﺨﺗ
ﻚﻳﺪﻟ ﺔﻧﺰا.
تﺎﻧﺎﻴﺒﻟا ﻦﻣ ﺔﻴﻃﺎﻴﺘﺣا ﺦﺴﻧ ﻞﻤﻋ ﻦﻣ ﺪﻛﺄﺘﻟا ﻚﻴﻠﻋ ﺐﺠﻳو تﺎﻣﻮﻠﻌﻣ ﺔﻳأ ﺔﻟازإو
ﺔﻧﺎﻴﺼﻠﻟ ةﺪﺣو ﺔﻳأ لﺎﺳرإ ﻞﺒﻗ ﺔﻴﺼﺨﺷ وأ ،ﻚﺑ ﺔﺻﺎﺧ وأ ،ﺔﻳﺮﺳ.
ﻲﻠﺨﺗوHP يأ ﻦﻋ ﺎﻬﺘﻴﻟوﺆﺴﻣ
ﺔﻟازﻺﻟ ﺔﻠﺑﺎﻘﻟا ﻦﻳﺰﺨﺘﻟا ﻂﺋﺎﺳو وأ تﺎﻧﺎﻴﺒﻟا وأ ﺞﻣاﺮﺒﻠﻟ ناﺪﻘﻓ وأ ﻒﻠﺗ.
ﻲﻠﺨﺗ ﺎﻤﻛHP ﺎﻬﺘﻴﻟوﺆﺴﻣ
ﺘﻟا ﺞﻣاﺮﺒﻟا ﺮﻴ تﺎﻧﺎﻴﺒﻟا وأ ﺞﻣاﺮﺒﻟا ﻦﻣ يأ ﺖﻴﺒﺜﺗ ةدﺎﻋإ وأ ةدﺎﻌﺘﺳا ﻦﻋ مﻮﻘﺗ HP ﺪﻨﻋ ﺎﻬﺘﻴﺒﺜﺘﺑ
ﺞﺘﻨﳌا ﻊﻴﻨﺼﺗ.
تﺎﻛﺮﺤﻣ ﻦﻣ تﺎﻧﺎﻴﺒﻟا ﺢﺴﻣ ﻢﺘﻳ ﺪﻗ ،ﺔﻧﺎﻴﺼﻠﻟ ﻞﺳﺮﺗ ﻲﺘﻟا تاﺪﺣﻮﻠﻟ ﺔﺒﺴﻨﻟﺎﺑو
ُ
ﺔﻴﻠﺻﻷا ﺎﻬﺘﻟﺎﺣ ﻰﻟإ ﺎﻬﻴﻠﻋ ﺔﺘﺒﺜﻣ ﺖﻧﺎﻛ ﻲﺘﻟا ﺞﻣاﺮﺒﻟا ةدﺎﻋإو ،ﺎﻬﺑ ﻲﺘﻟا ﺔﺘﺑﺎﺜﻟا صاﺮﻗﻷا.
ﺪﻴﺣﻮﻟا ﺾﻳﻮﻌﺘﻟا
ﻨﺒﻟا هﺬﻫ نﻮﻜﺗ ،ﺔﻴﻠﶈا ﲔﻧاﻮﻘﻟا ﻪﺑ ﺢﻤﺴﺗ ﺎﳌ ﺎﻘﻓو
ْ
َ
ُ
ً
،ىﺮﺼﳊاو ﻞﻣﺎﻜﻟا نﺎﻤﻀﻟا ﺔﻴﻗﺎﻔﺗا طوﺮﺸﻟاو دﻮ
ﲔﺑو ﻚﻨﻴﺑHP ﻦﻣ ﻪﺗﺮﺟﺄﺘﺳا وأ ﻪﺘﻳﺮﺘﺷا يﺬﻟا ﺞﺘﻨﳌا صﻮﺼﺨﺑ ،HP. طوﺮﺸﻟاو دﻮﻨﺒﻟا هﺬﻫ ﻞﻄﺒﺗ
تاﺪﻬﻌﺗ وأ تﺎﻴﻗﺎﻔﺗا ﺔﻳأ- تﺎﻌﻴﺒﳌ ﺔﻴﺠﻳوﺮﺘﻟا ﻖﺋﺎﺛﻮﻟا ﻲﻓ ةدراﻮﻟا تاﺪﻬﻌﺘﻟا ﺎﻬﻴﻓ ﺎﲟ HP وأ
ﻞﺒﻗ ﻦﻣ ﻚﻟ ﺔﻣﺪﻘﳌا ﺢﺋﺎﺼﻨﻟاو تادﺎﺷرﻹاHPﺣأ وأ ﺎﻬﻴﻔﻇﻮﻣ وأ ﺎﻬﺋﻼﻛو - ﺪﻗ نﻮﻜﺗ ﺎﲟر ﻲﺘﻟاو
ﺞﺘﻨﳌ كرﺎﺠﺌﺘﺳا وأ ﻚﺋاﺮﺷ ﺔﻴﻠﻤﻋ ﺖﺒﺣﺎﺻHP، ﻻإ دوﺪﶈا نﺎﻤﻀﻟا طوﺮﺷ ﻲﻓ ﺮﻴﻴﻐﺗ يأ ﺢﺼﻳ
ىﺪﻟ ﺪﻤﺘﻌﻣ ﻞﺜﳑ ﻞﺒﻗ ﻦﻣ ﻪﻴﻠﻋ ﻊﻴﻗﻮﺘﻟاو ﻪﺘﺑﺎﺘﻛ ﺪﻌﺑHP.
،ﺞﺘﻨﳌا ءاﺮﺷ ﺔﻴﻗﺎﻔﺗا ﺐﺟﻮﲟ ﻊﺋﺎﺒﻟا ىﺪﻟ ﺔﻴﻓﺎﺿإ ﺔﻴﻧﻮﻧﺎﻗ قﻮﻘﺣ ﻚﻟ نﻮﻜﻳ ﺪﻗ
نﺄﺑ ﺎﻤﻠﻋ
ً
قﻮﻘﳊا ﻚﻠ
ﺔﻛﺮﺷ ﻦﻣ مﺪﻘﳌا دوﺪﶈا نﺎﻤﻀﻟا اﺬﻬﺑ لﺎﻜﺷﻷا ﻦﻣ ﻞﻜﺷ يﺄﺑ ﺮﺛﺄﺘﺗ HP.
ﺔﻴﻟوﺆﺴﳌا دوﺪﺣ
ﻦﻣ كزﺎﻬﺟ ﻞﻤﻌﻳ ﻢﻟ اذإHP ﺪﳊا ﺮﺼﺘﻘﻳ فﻮﺴﻓ ،نﺎﻤﻀﻟا اﺬﻫ ﻲﻓ هﻼﻋأ ﻪﻴﻠﻋ صﻮﺼﻨﻣ ﻮﻫ ﺎﻤﻛ
ﺎﻬﻠﻤﺤﺘﺗ ﻲﺘﻟا ﺔﻴﻧﻮﻧﺎﻘﻟا ﺔﻴﻟوﺆﺴﳌا ﻦﻣ ﻰﺼﻗﻷاHP ﻪﻌﻓﺪﺑ ﺖﻤﻗ يﺬﻟا ﺮﻌﺴﻟا در ﻰﻠﻋ ﺔﺣاﺮﺻ
ً
ﺑﺎﻘﻣ ﻲﻓ ﺞﺘﻨﳌا تﺎﻧﻮﻜﻣ ﻦﻣ يﻷ لاﺪﺒﺘﺳﻻا وأ حﻼﺻﻹا ﻒﻴﻟﺎﻜﺗ ﻞﻤﲢ وأ ﺞﺘﻨﳌا اﺬﻫ ﻰﻠﻋ لﻮﺼﳊا
ٍ
ﺔﻳدﺎﻌﻟا ماﺪﺨﺘﺳﻻا فوﺮﻇ ﻞﻇ ﻲﻓ ﻞﻄﻋ وأ ﻞﻠﺧ ثوﺪﺣ ﺔﻟﺎﺣ.
٥
ﺔﻛﺮﺷ نﺈﻓ هﻼﻋأ ﺢﺿﻮﻣ ﻮﻫ ﺎﻣ فﻼﺨﺑوHP ﺔﻳأ ﻦﻋ فوﺮﻈﻟا ﻦﻣ فﺮﻇ يأ ﺖﲢ ﺔﻟوﺆﺴﻣ نﻮﻜﺗ ﻦﻟ
ا ءادأ ﻲﻓ رﻮﺼﻗ يأ وأ ﺞﺘﻨﳌا ﺎﻬﺒﺒﺴﻳ راﺮﺿأ وأ تاﺮﺧﺪﳌا وأ حﺎﺑرﻷا ﻲﻓ ﺮﺋﺎﺴﺧ ﺔﻳأ ﻚﻟذ ﻲﻓ ﺎﲟ ،ﺞﺘﻨﳌ
ﺔﻴﻌﺒﺘﻟا وأ ﺔﻴﺿﺮﻌﻟا وأ ﺔﺻﺎﳋا راﺮﺿﻷا. نﻮﻜﺗ ﻦﻟ ﺎﻤﻛHP فﺮﻃ يأ ﻦﻣ تﺎﺒﻟﺎﻄﻣ ﺔﻳأ ﻦﻋ ﺔﻟوﺆﺴﻣ
ﺚﻟﺎﺛ فﺮﻃ يأ ﻦﻋ ﺔﺑﺎﻴﻧ ﻚﻨﻣ وأ ﺚﻟﺎﺛ.
ﺐﺟﻮﲟ راﺮﺿﻷا ﻦﻋ ﺾﻳﻮﻌﺘﻟﺎﺑ ﺔﺒﻟﺎﻄﻣ وأ سﺎﻤﺘﻟا ﻞﻤﻋ ءاﻮﺳ ﺔﻴﻟوﺆﺴﳌا ﺪﻳﺪﲢ ﻖﺒﻄﻨﻳو
اﺬﻫ رﺮﺿ ثوﺪﺣ ءاﺮﺟ ىﻮﻋﺪﻟ ﺔﺠﻴﺘﻧ وأ ،دوﺪﶈا نﺎﻤﻀﻟا) ﺔﻣرﺎﺼﻟا ﺔﻴﻟوﺆﺴﳌاو لﺎﻤﻫﻹا ﻞﻤﺸﻳ ﺎﲟ
ﺞﺘﻨﻤﻠﻟ (ىﺮﺧأ ﺔﺒﻟﺎﻄﻣ ﺔﻳأ وأ ﺪﻘﻋ ﺐﺟﻮﲟ ﺔﺒﻟﺎﻄﻣ وأ. ﻦﻋ لزﺎﻨﺘﻟا ﻦﻜﳝ ﻻو - ﻞﻳﺪﻌﺗ وأ- هﺬﻫ دوﺪﺣ
ﺺﺨﺷ يأ ﻞﺒﻗ ﻦﻣ ﺔﻴﻟوﺆﺴﳌا. رﺎﻄﺧﺈﺑ ﺖﻤﻗ ﻮﻟ ﻰﺘﺣ ﺔﻴﻟوﺆﺴﳌا ﺪﻳﺪﲢ يﺮﺴﻳوHP ﻦﻣ يأ وأ
ﺎﻬﻴﻠﺜﳑراﺮﺿﻷا هﺬﻫ ﻞﺜﻣ ثوﺪﺣ ﺔﻴﻟﺎﻤﺘﺣﺎﺑ ﻦﻳﺪﻤﺘﻌﳌا. ﻰﻠﻋ ﺎﻳرﺎﺳ ﺔﻴﻟوﺆﺴﳌا ﺪﻳﺪﲢ نﻮﻜﻳ ﻦﻟ ﺎﻤﻨﻴﺑ
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ﺔﻴﺼﺨﺸﻟا ﺔﺑﺎﺻﻺﻟ ﺔﺠﻴﺘﻧ ﺔﻋﻮﻓﺮﳌا ىوﺎﻋﺪﻟا.
ةدﺪﺤﻣ ﺔﻴﻧﻮﻧﺎﻗ ﺎﻗﻮﻘﺣ دوﺪﶈا نﺎﻤﻀﻟا ﻚﻴﻄﻌﻳو
ً
. ﺪﻗ ﻲﺘﻟاو ،ىﺮﺧأ قﻮﻘﺣ ﺎﻀﻳأ ﻚﻟ نﻮﻜﺗ نأ ﻦﻜﳝو
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ﺪﻠﺑ ﻦﻣ وأ ىﺮﺧأ ﻰﻟإ ﺔﻳﻻو ﻦﻣ ﻒﻠﺘﺨﺗ/ﻠﺑ ﻰﻟإ ﺔﻘﻄﻨﻣ/ىﺮﺧأ ﺔﻘﻄﻨﻣ. ﺔﻌﺟاﺮﲟ ﻚﺤﺼﻨﻧ اﺬﻟو
ﺪﻠﺒﻟا وأ ﺔﻳﻻﻮﻟا ﲔﻧاﻮﻗ/ﻚﻗﻮﻘﳊ ﻞﻣﺎﻛ ﺪﻳﺪﲢ ﻰﻠﻋ لﻮﺼﺤﻠﻟ ﺔﻳرﺎﺴﻟا ﺔﻘﻄﻨﳌا.
دوﺪﶈا نﺎﻤﻀﻟا ةﺮﺘﻓ
ةﺰﻬﺟأ تﺎﺠﺘﻨﳌ دوﺪﶈا نﺎﻤﻀﻟا ةﺮﺘﻓ ﺮﺒﺘﻌﺗHPءاﺮﺸﻟا ﺦﻳرﺎﺗ ﻦﻣ أﺪﺒﺗ ﺔﺘﺑﺎﺛو ةدﺪﺤﻣ ةﺮﺘﻓ ،. نﻮﻜﻳو
ﺦﻳرﺎﺗ ﺔﺑﺎﺜﲟ ﻊﻴﺒﻟا لﺎﺼﻳإ ﻰﻠﻋ نوﺪﳌا ﺦﻳرﺎﺘﻟا ﻞﺒﻗ ﻦﻣ كرﺎﻄﺧإ ﺔﻟﺎﺣ ﻲﻓ ﻻإ ،ءاﺮﺸﻟا HP ﻞﺒﻗ ﻦﻣ وأ
ﻚﻟذ فﻼﺨﺑ ﺔﺑﺎﺘﻛ عزﻮﳌا.
نﺎﻤﻀﻟا ﺔﻣﺪﺧ عاﻮﻧأ
ةﺪﻋﺎﺴﻣ ﻞﺟأ ﻦﻣHP مﻮﻘﺗ ﺪﻗ ،دوﺪﶈا نﺎﻤﻀﻟا ةﺮﺘﻓ لﻼﺧ ﺔﻨﻜﳑ ﺔﻣﺪﺧو ﻢﻋد ﻞﻀﻓأ ﱘﺪﻘﺗ ﻰﻠﻋ HP
ﺗو ،ةﺰﻬﺟﻸﻟ ﺔﺘﺑﺎﺜﻟا ﺞﻣاﺮﺒﻟا ثﺪﺣأ ﻞﻴﻤﲢو ،زﺎﻬﳉا ﻦﻳﻮﻜﺗ ﻦﻣ ﻻوأ ﺪﻛﺄﺘﻟا ﻰﻟإ ﻚﻬﻴﺟﻮﺘﺑ
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تﺎﻔﻠﻣ ﺖﻴﺒﺜ
تارﺎﺒﺘﺧا ﻞﻴﻐﺸﺗو ،ﺞﻣاﺮﺒﻟا تﺎﺤﻴﺤﺼﺗHP لﻮﻠﺣ ماﺪﺨﺘﺳا وأ ،ﺔﻴﺼﻴﺨﺸﺘﻟا HP ،ﺪﻌﺑ ﻦﻋ ﻢﻋﺪﻠﻟ
ﺎﻨﻜﳑ ﻚﻟذ نﻮﻜﻳ ﺎﻤﺜﻴﺣ
ً
.
ﻚﺜﲢHP ﻦﻣ ﺔﻣﺪﻘﳌا ةﺮﻓاﻮﺘﳌا ﻢﻋﺪﻟا تﺎﻴﻨﻘﺗ ماﺪﺨﺘﺳا لﻮﺒﻗ ﻰﻠﻋ ةﺪﺸﺑ HPﺎﻬﻔﻴﻇﻮﺗ وأ . ﺪﻗو
ﺘﳌا ﻢﻋﺪﻟا تﺎﻧﺎﻜﻣإ ماﺪﺨﺘﺳا مﺪﻋ ترﺮﻗ اذإ ﺔﻴﻓﺎﺿإ ﻒﻴﻟﺎﻜﺗ ﻞﻤﺤﺘﺗ ةدﺎﻳﺰﻟ اﺮﻈﻧ ،ﺪﻌﺑ ﻦﻋ ﺔﺣﺎ
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ﻢﻋﺪﻟا دراﻮﻣ تﺎﺒﻠﻄﺘﻣ. نﻮﻜﺗ ﺪﻗ ﻲﺘﻟاو ،نﺎﻤﻀﻟا ةﺮﺘﻓ ءﺎﻨﺛأ ﻢﻋﺪﻟا تﺎﻣﺪﺧ عاﻮﻧﺄﺑ ﺔﻤﺋﺎﻗ هﺎﻧدأ جرﺪﻣ
زﺎﻬﺟ ﺞﺘﻨﻣ ﻰﻠﻋ ﺔﻘﺒﻄﻨﻣHPﻪﺋاﺮﺸﺑ ﺖﻤﻗ يﺬﻟا .
ﻞﻴﺻﻮﺘﻠﻟ نﺎﻤﻀﻟا ﺔﻣﺪﺧ
زﺎﻬﺟ ةدﺎﻋإ ﻖﻳﺮﻃ ﻦﻋ نﺎﻤﻀﻟا نﺎﻳﺮﺳ ةﺮﺘﻓ ءﺎﻨﺛأ ةﺰﻬﺟﻷا ﺔﻧﺎﻴﺻ ﺔﻣﺪﺧ ﻰﻠﻋ لﻮﺼﳊا ﻦﻜﳝ
ﻟا ةﺰﻬﺟﻷ ﺪﻤﺘﻌﻣ ﺔﻣﺪﺧ ﺮﻓﻮﻣ ﻰﻟإ ﻚﺑ صﺎﳋا ﺮﺗﻮﻴﺒﻤﻜHP.
دوﺪﶈا نﺎﻤﻀﻟا ﻲﻓ ﻪﺴﻔﻨﺑ ةﺰﻬﺟﻸﻟ ﻞﻴﻤﻌﻟا حﻼﺻإ ﺔﻣﺪﺧ
نﺎﻤﺿ ﻞﻤﺘﺸﻳ ﺪﻗHP ﻲﻓ ﻚﻟذو ﻪﺴﻔﻨﺑ ةﺰﻬﺟﻸﻟ ﻞﻴﻤﻌﻟا حﻼﺻإ نﺎﻤﺿ ﺔﻣﺪﺧ ﻰﻠﻋ دوﺪﶈا
ناﺪﻠﺒﻟا/ﺔﻣﺪﳋا هﺬﻫ ﺎﻬﺑ ﺮﻓاﻮﺘﺗ ﻲﺘﻟا ﻖﻃﺎﻨﳌا. مﻮﻘﺗ فﻮﺳوHPﻳﺪﺤﺘﺑ ﻖﻠﻄﳌا ﺎﻫﺮﻳﺪﻘﺘﻟ ﺎﻘﻓو
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ﺎﻣ
نﺎﻤﻀﻟا ﺔﻣﺪﳋ ﺔﺒﺳﺎﻨﻣ ﺔﻘﻳﺮﻃ ﻞﻀﻓأ ﻲﻫ ﻪﺴﻔﻨﺑ ةﺰﻬﺟﻸﻟ ﻞﻴﻤﻌﻟا حﻼﺻإ ﺔﻣﺪﺧ ﺖﻧﺎﻛ اذإ. ﻲﻓو
مﻮﻘﺗ فﻮﺳ ،ﺔﻟﺎﳊا ﻚﻠﺗHP ﺔﻣﺪﺧ مﺎﲤﻹ ﻚﻟذو ،ﻚﻴﻟإ ةﺮﺷﺎﺒﻣ ةﺪﻤﺘﻌﳌا لاﺪﺒﺘﺳﻻا ءاﺰﺟأ ﻦﺤﺸﺑ
ﺞﺘﻨﻤﻠﻟ نﺎﻤﻀﻟا. حﻼﺻﻹا ﺖﻗو ﻦﻣ اﺮﻴﺜﻛ ﻚﻟذ ﺮﻓﻮﻳ فﻮﺳو
ً
. ةﺮﺷﺎﺒﻣ لاﺪﺒﺘﺳﻻا ءﺰﺟ لﺎﺳرإ ﻦﻜﳝو
ﻟإ ـﺑ ﻚﻟﺎﺼﺗا ﺪﻌﺑ ﻚﻟذو ،ﻚﻴHP ﺔﻠﻜﺸﳌا نأ ﻦﻣ ،لﺎﻄﻋﻷا ﺺﻴﺨﺸﺗ تاءاﺮﺟإ لﻼﺧ ﻦﻣ ﺎﻫﺪﻛﺄﺗو ،
ءاﺰﺟﻷا ﻚﻠﺗ ﺪﺣأ ماﺪﺨﺘﺳﺎﺑ ﺎﻬﻠﺣ ﻦﻜﳝ. دﺮﺠﲟ لاﺪﺒﺘﺳﻻا ءﺰﺠﺑ ﺐﻴﻌﳌا ءﺰﳉا لاﺪﺒﺘﺳﺎﺑ ﻢﻗ
ﺎﻬﻴﻠﻋ ﺖﻠﺼﺣ ﻲﺘﻟا ﻖﺋﺎﺛﻮﻟاو تادﺎﺷرﻹا عﺎﺒﺗﺎﺑ ﻚﻟذو ،ﻪﻟ ﻚﻣﻼﺘﺳا. ﺰﻛﺮﲟ ﻞﺼﺗاHP ﻲﻨﻔﻟا ﻢﻋﺪﻠﻟ
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ﻴﺘﺣا ﺪﻨﻋﻒﺗﺎﻬﻟا ﺮﺒﻋ ﻚﺗﺪﻋﺎﺴﲟ ﺺﺘا ﻲﻨﻔﻟا مﻮﻘﻳ فﻮﺳو ،ةﺪﻋﺎﺴﳌا ﻦﻣ ﺪﻳﺰﳌ ﻚﺟﺎ. ﺐﺠﻳ
ﻰﻟإ ىﺮﺧأ ةﺮﻣ ﺔﺒﻴﻌﳌا ءاﺰﺟﻷا لﺎﺳرإ ﻚﻴﻠﻋHP ﺔﺴﻤﺨﺑ دﺪﲢ ﺎﻣ ﺎﺒﻟﺎﻏ ﺖﻗﻮﻟا ﻦﻣ ةﺮﺘﻓ لﻼﺧ ﻚﻟذو
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ﺔﻛﺮﺸﻟ لاﺪﺒﺘﺳﻻا ءاﺰﺟأ عﺎﺟرإ ﺎﻬﻴﻓ ﺐﺠﻳ ﻲﺘﻟا تﻻﺎﳊا ﻲﻓ ﻚﻟذو ،ﺎﻣﻮﻳ ﺮﺸﻋ
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HP. ءﺰﳉا عﺎﺟرإ ﺐﺠﻳ
ﺐﻴﻌﳌاﺎﻬﻴﻓ ﻪﺘﻤﻠﺘﺳا ﻲﺘﻟا ﻦﺤﺸﻟا ةﻮﺒﻋ ﺲﻔﻧ ﻲﻓو ،ﻪﻌﻣ تدرو ﻲﺘﻟا ﻖﺋﺎﺛﻮﻟا ﻊﻣ. مﻮﻘﺗ فﻮﺳHP
ﻰﻟإ ﺐﻴﻌﳌا ﺞﺘﻨﻤﻠﻟ ﻚﺗدﺎﻋإ مﺪﻋ ﺔﻟﺎﺣ ﻲﻓ ﻚﻟذو ،لﺪﺒﺘﺴﳌا ءﺰﳉا ﺔﻤﻴﻘﺑ ﻚﺘﺒﻟﺎﻄﲟHP. فﻮﺳ
مﻮﻘﺗHP ﺔﻘﻳﺮﻃ ﺪﻳﺪﲢو لﺪﺒﺘﺴﳌا ءﺰﳉا ةدﺎﻋإ ﻒﻴﻟﺎﻜﺗو ﻦﺤﺸﻟا ﻒﻳرﺎﺼﻣ ﺔﻓﺎﻛ ﻊﻓﺪﺑ
ﻞﻘﻨﻟا/ﺘﻴﺳ ﻲﺘﻟا ﻦﺤﺸﻟا ﺔﻛﺮﺷ ﻞﻴﻤﻌﻟا حﻼﺻإ ﺔﻣﺪﺧ ماﺪﺨﺘﺳا ﺪﻨﻋ ﻚﻟذو ،ﺎﻬﺑ ﺔﻧﺎﻌﺘﺳﻻا
ﻪﺴﻔﻨﺑ ةﺰﻬﺟﻸﻟ. ءﺎﺟﺮﻟا ،ﻚﺘﻟﺎﺣ ﻰﻠﻋ ﻪﺴﻔﻨﺑ ةﺰﻬﺟﻸﻟ ﻞﻴﻤﻌﻟا حﻼﺻإ ﺔﻣﺪﺧ قﺎﺒﻄﻧا ﺪﻨﻋ
ﻦﻣ ﺞﺘﻨﳌا كزﺎﻬﺠﺑ صﺎﳋا نﻼﻋﻹا ﺔﻌﺟاﺮﻣHP. ﺔﻣﺪﺧ نﺄﺸﺑ تﺎﻣﻮﻠﻌﻣ ﻰﻠﻋ لﻮﺼﳊا ﻚﻨﻜﳝ
ﻊﻗﻮﻣ ﻦﻣ نﺎﻤﻀﻟاHPناﻮﻨﻌﻟا ﻰﻠﻋ ﺐﻳﻮﻟا ﻰﻠﻋ :
http://www.hp.com/support
ﺪﻳﺮﺒﻟا ﺮﺒﻋ ﺔﻣﺪﻘﳌا نﺎﻤﻀﻟا ﺔﻣﺪﺧ
نﺎﻤﺿ ﻞﻤﺸﻳ نأ زﻮﺠﻳHPﺪﻳﺮﺒﻟا ﺮﺒﻋ ﺔﻣﺪﻘﻣ نﺎﻤﺿ ﺔﻣﺪﺧ دوﺪﶈا . ﺞﺘﻨﻣ ﻦﺤﺷ ﻚﻴﻠﻋ ﲔﻌﺘﻳو
زﺎﻬﺟHP ﻚﻟذو ،نﺎﻤﻀﻟا ءﺎﻨﺛأ حﻼﺻﻹا ﺔﻣﺪﺧ ﻰﻠﻋ لﻮﺼﺤﻠﻟ ﺪﻤﺘﻌﻣ ﺔﻣﺪﺧ ﺰﻛﺮﻣ ﻰﻟإ ﻚﺑ صﺎﳋا
،ﺪﻳﺮﺒﻟا ﺔﻣﺪﺧ طوﺮﺸﻟ ﺎﻘﻓو
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ﻞﺼﺘﺗ ﻦﺤﺷ مﻮﺳر وأ ﺐﺋاﺮﺿ وأ ﻒﻴﻟﺎﻜﺗ ﺔﻳأ ﺎﻘﺒﺴﻣ ﻊﻓﺪﺗ نأ ﺐﺠﻳو
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حﻼﺻﻹا ﺰﻛﺮﻣ ﻰﻟإ ﺞﺘﻨﳌا ﻞﻘﻨﺑ. ﺎﻬﺘﻳﺎﻤﳊ ﻢﺋﻼﻣ ﻞﻜﺸﺑ ةﺪﺣﻮﻟا ﻒﻴﻠﻐﺗ ﻦﻋ ﻞﻣﺎﻜﻟﺎﺑ لوﺆﺴﻣ ﺖﻧأ
ﺔﻣﺪﳋا نﺎﻜﻣ ﻰﻟإ ﻞﻘﻨﻟا ءﺎﻨﺛأ ﻒﻠﺘﻟا ﻦﻣ.
ﺄﺷ ﻦﻣ ةﺮﻃﺎﺨﻣ يأ ﻞﻤﺤﺘﺗو ،ﻪﻨﺤﺸﺑ مﻮﻘﺗ ﺞﺘﻨﻣ يأ ﲔﻣﺄﺗ ﻦﻋ لوﺆﺴﻣ ﺖﻧأ ،ﻚﻟذ ﻰﻠﻋ ةوﻼﻋ ﺎﻬﻧ
ﻦﺤﺸﻟا ءﺎﻨﺛأ ﻪﻧاﺪﻘﻓ. مﻮﻘﺘﺳHP تﺎﻘﻔﻨﻟا ﻞﻛ ﻞﻤﺤﺘﺘﺳو ﻚﻴﻟإ ﻪﺣﻼﺻإ يﺬﻟا ﺞﺘﻨﳌا عﺎﺟرﺈﺑ
ﻚﻴﻟإ ﺞﺘﻨﳌا عﺎﺟرﻹ ﺔﻴﻨﻴﻣﺄﺘﻟاو ﺔﻴﺘﺴﻴﺟﻮﻠﻟا.
ﺎﻬﻤﻴﻠﺴﺗو ةﺰﻬﺟﻷا مﻼﺘﺳا نﺎﻤﺿ ﺔﻣﺪﺧ
نﺎﻤﺿ ﻞﻤﺸﻳ نأ زﻮﺠﻳHPﺎﻬﻤﻴﻠﺴﺗو ةﺰﻬﺟﻷا مﻼﺘﺳا نﺎﻤﺿ ﺔﻣﺪﺧ دوﺪﶈا . مﻮﻘﺗ فﻮﺳHP مﻼﺘﺳﺎ
ﳌا ةﺪﺣﻮﻟا ﻚﻟذو ،كﺪﺟاﻮﺗ ﻞﺤ ﻲﻓ ىﺮﺧأ ةﺮ ﻚﻴﻟإ ﺎﻬﺗدﺎﻋإ ﻢﺛ ﺎﻬﺣﻼﺻإو ،كﺪﺟاﻮﺗ ﻞﺤﻣ ﻦﻣ ﺔﺒﻴﻌ
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ﺎﻬﻤﻴﻠﺴﺗو ةﺰﻬﺟﻷا مﻼﺘﺳا ﺔﻣﺪﺧ طوﺮﺸﻟ ﺎﻘﺒﻃ
ً
. ﻞﻤﺤﺘﺗ فﻮﺳوHP ،حﻼﺻﻹا ﻒﻳرﺎﺼﻣ ﺔﻓﺎﻛ
ﻒﻳرﺎﺼﳌاوﺔﻴﺘﺴﻴﺟﻮﻠﻟاﺔﻴﻠﻤﻌﻟا هﺬﻫ ﻲﻓ ﺔﻨﻤﻀﺘﳌا ﲔﻣﺄﺘﻟا ﻒﻳرﺎﺼﻣو ،. ﻦﻋ ﻞﻣﺎﻜﻟﺎﺑ لوﺆﺴﻣ ﺖﻧأ
ﻞﻜﺸﺑ ةﺰﻬﺟﻷا ﻒﻴﻠﻐﺗﺔﻣﺪﳋا نﺎﻜﻣ ﻰﻟإ ﻞﻘﻨﻟا ءﺎﻨﺛأ ﻒﻠﺘﻟا ﻦﻣ ﺎﻬﺘﻳﺎﻤﳊ ﻢﺋﻼﻣ.
ﺔﻣﺪﳋا تﺎﻴﻗﺮﺗ
ﺮﻓﻮﺗHP ءاﺮﺷ ﻦﻜﳝو ،تﺎﺠﺘﻨﻤﻠﻟ ﻢﻋﺪﻟاو ﺔﻣﺪﺨﻠﻟ ﺔﻴﻓﺎﺿﻹا تﺎﻴﻄﻐﺘﻟا تﺎﻴﻗﺎﻔﺗا ﻦﻣ ﺔﻋﻮﻤﺠﻣ
كﺪﻠﺑ ﻲﻓ هﺬﻫ تﺎﻴﻄﻐﺘﻟا تﺎﻴﻗﺎﻔﺗا. ﺔﻄﺒﺗﺮﳌا تﺎﺠﺘﻨﳌاو ﻢﻋﺪﻟا عاﻮﻧأ ﺾﻌﺒﻓ ،ﻚﻟذ ﻦﻣ ﻢﻏﺮﻟا ﻰﻠﻋو
ا ﻞﻛ ﻲﻓ ةﺮﻓاﻮﺘﻣ نﻮﻜﺗ ﻦﻟناﺪﻠﺒﻟ/ﻖﻃﺎﻨﳌا. ،ﺎﻬﺘﻔﻠﻜﺗو ﺔﻣﺪﳋا تﺎﻴﻗﺮﺗ لﻮﺣ تﺎﻣﻮﻠﻌﳌا ﻦﻣ ﺪﻳﺰﻤﻠﻟ
ﻊﻗﻮﻣ ﻰﻟإ ﻊﺟراHPناﻮﻨﻌﻟا ﻰﻠﻋ ﺐﻳﻮﻟا ﻰﻠﻋ : http://www.hp.com/support
ﺞﻣاﺮﺒﻟاو تارﺎﻴﺨﻠﻟ ةدوﺪﶈا تﺎﻧﺎﻤﻀﻟا
ﺞﻣاﺮﺒﻟا ﻢﻈﻌﻣ ﻰﻠﻋ دوﺪﶈا نﺎﻤﻀﻟا ﺔﻴﻗﺎﻔﺗا طوﺮﺷو دﻮﻨﺑ ﻖﺒﻄﻨﺗ هﻼﻋأ دﻮﺟﻮﻣ ﻮﻫ ﺎﻤﻛ
ﺔﻳرﺎﻴﺘﺧﻻا تﺎﻛرﺎHP) ـﻟ ﺔﻳرﺎﻴﺘﺧﻻا ﺞﻣاﺮﺒﻟاHP.(يرﺎﻴﺘﺧﻻا ﺞﻣﺎﻧﺮﺒﻟا فﻼﻏ ﻰﻠ ةدﻮﺟﻮﻣ ﻲﻫو.
ﻞﺒﻗ ﻦﻣ ﺞﺘﻨﻣ زﺎﻬﺟ ﻰﻠﻋ يرﺎﻴﺘﺧﻻا ﺞﻣﺎﻧﺮﺒﻟا ﺖﻴﺒﺜﺗ ﺪﻨﻋHP مﻮﻘﺗ ﺪﻗ ،HP ؛نﺎﻤﻀﻟا ﺔﻣﺪﺧ ﱘﺪﻘﺑ
نﺎﻤﻀﻟا ﻖﺋﺎﺛو ﻲﻓ ةدﺪﶈا ةﺮﺘﻔﻟا ﻦﻣ ﺎﻣإ) نﺎﻤﺿ ةﺮﺘﻓHPﺔﻳرﺎﻴﺘﺧﻻا ﺞﻣاﺮﺒﻠﻟ دوﺪﶈا (ﻊﻣ دﻮﺟﻮﳌاو
اﺮﺑ ﺞﻣHP ﻦﻣ كزﺎﻬﺠﺑ صﺎﳋا نﺎﻤﻀﻟا ﻦﻣ ﺔﻴﻗﺎﺒﻟا ةﺮﺘﻔﻠﻟ وأ ،ﺔﻳرﺎﻴﺘﺧﻻا HP ﺞﻣﺎﻧﺮﺒﻟا ﻪﻴﻠﻋ ﺖﺒﺜﳌاو
ﻦﻣ يرﺎﻴﺘﺧﻻا ﺞﻣﺎﻧﺮﺒﻠﻟ ﻚﺋاﺮﺷ ﺦﻳرﺎﺗ ﻦﻣ ةﺮﺘﻔﻟا ﺪﻳﺰﺗ ﻻأ طﺮﺸﺑ ،لﻮﻃأ ﺎﻤﻬﻳأ ،يرﺎﻴﺘﺧﻻاHP ﻰﻠﻋ
تاﻮﻨﺳ ثﻼﺛ. رﺎﻴﳋ دوﺪﶈا نﺎﻤﻀﻟا ةﺮﺘﻓ أﺪﺒﺗHP ﻦﻣ ءاﺮﺸﻟا ﺦﻳرﺎﺗ ﻦﻣ HP عزﻮﳌا ﻦﻣ وأ ﺪﻤﺘﻌﳌا
ﻦﻣHP. رﺎﻴﺧ ءاﺮﺷ ﺦﻳرﺎﺗ ﻪﻴﻠﻋ نوﺪﳌاو ،خرﺆﳌا ﻢﻴﻠﺴﺘﻟا وأ ﻊﻴﺒﻟا لﺎﺼﻳإ ﺮﺒﺘﻌﻳ
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HP ءﺪﺑ ﺦﻳرﺎﺗ ﻮﻫ ،
ﻚﺑ صﺎﳋا نﺎﻤﻀﻟا. نﺎﻤﺿ ﻊﺟارHP رﺎﻴﳋ دوﺪﶈا HPﻞﻴﺻﺎﻔﺘﻟا ﻦﻣ ﺪﻳﺰﻤﻠﻟ . تﺎﻛﺮﺸﻟا تارﺎﻴﺧ
ﺔﻛﺮﺷ ﺮﻴﻏ ىﺮﺧﻷاHP ﺔﻣﺪﻘﻣ "ﻲﻫ ﺎﻤﻛ." ﻰﻠﻋورﺎﳌا ﻮﻌﻨﺼﻣ مﻮﻘﻳ ﺪﻘﻓ ،ﻚﻟذ ﻦﻣ ﻢﻏﺮﻟا تﺎﻛ
ﻚﻴﻟإ ةﺮﺷﺎﺒﻣ نﺎﻤﻀﻟا ﺔﻣﺪﺧ ﱘﺪﻘﺘﺑ نودرﻮﳌاو ىﺮﺧﻷا.
ﺺﻨﺗ ﺎﻣ وأ ،ﺞﻣاﺮﺒﻟا ﺺﻴﺧﺮﺗ ﺔﻴﻗﺎﻔﺗا وأ ﺞﻣﺎﻧﺮﺒﻠﻟ ﻲﺋﺎﻬﻨﻟا مﺪﺨﺘﺴﳌا ﺺﻴﺧﺮﺗ ﻲﻓ درو ﺎﻣ ءﺎﻨﺜﺘﺳﺎﺑ
ﺔﻴﻧﺎا ﺞﻣاﺮﺒﻟا ،ﺞﻣاﺮﺑ ﺔﻳأ ﻚﻟذ ﻲﻓ ﺎﲟ ،ﺞﻣاﺮﺒﻟا ﺪﻳرﻮﺗ ﻢﺘﻳ ،ﻚﻟذ فﻼﺧ ﻰﻠﻋ ﺔﻴﻠﶈا ﲔﻧاﻮﻘﻟا) ﻲﻫ ﺎﻤﻛ
هﺎﻧدأ ﺔﻓﺮﻌﻣ(ﻈﻧ وأ ، ﺔﻛﺮﺷ ﺔﻄﺳاﻮﺑ ﺎﻘﺒﺴﻣ ﺖﺒﺜﳌا ﻞﻴﻐﺸﺘﻟا مﺎ
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HP" ﻲﻫ ﺎﻤﻛ " ﺐﺟﻮﲟو ،ﺎﻬﺘﻟﺎ ﻰﻠﻋ
ﺔﻛﺮﺷ ﻲﻠﺨﺗ ﻚﻟذHPىﺮﺧﻷا تﺎﻧﺎﻤﻀﻟا ﺔﻓﺎﻛ هﺎﲡ ﺎﻬﺘﻴﻟوﺆﺴﻣ وأ ،ﺔﻴﻨﻤﺿ وأ ،ﺔﻴﻨﻠﻋ ءاﻮﺳ ،طوﺮﺸﻟاو
مﺪﻋو ﺔﻴﻜﻠﳌا تﺎﻧﺎﻤﺿ ،ﺮﺼﳊا لﺎﺜﳌا ﻞﻴﺒﺳ ﻰﻠﻋ ،ﻚﻟذ ﻲﻓ ﺎﲟ ،ﺔﻴﻧﻮﻧﺎﻗ وأ ،ﺮﻴﻐﻟا قﻮﻘﺣ ﻰﻠﻋ يﺪﻌﺘﻟا
ﻧﺎﻤﺿ ﺔﻳأ دﻮﺟو مﺪﻋو ﲔﻌﻣ ضﺮﻐﻟ ﺞﺘﻨﳌا ﺔﻣءﻼﻣو ،ﻖﻳﻮﺴﺘﻟﺎﺑ ﺔﺻﺎﺧ طوﺮﺷ وأ تﺎﺒﺟاو وأ ،ﺔﻴﻨﻤﺿ تﺎ
تﺎﺳوﺮﻴﻔﻟا. تﺎﻳﻻﻮﻟا ﺾﻌﺑ نإ/ ﺔﺒﺴﻨﻟﺎﺑ ﺔﻴﻟوﺆﺴﳌا ﺪﻳﺪﲢ وأ ءﺎﻨﺜﺘﺳﻻﺎﺑ ﺢﻤﺴﺗ ﺔﻴﻧﻮﻧﺎﻘﻟا تﺎﻄﻠﺴﻟا
ﺔﻴﻟوﺆﺴﳌا ءﻼﺧإ ﻚﻴﻠﻋ ﻖﺒﻄﻨﻳ ﺪﻘﻓ ﻚﻟﺬﻟ ،تﺎﻧﺎﻤﻀﻟا ﻚﻠﺗ ةﺪﻣ ﻰﻠﻋ دﻮﻴﻘﻟا وأ ﺔﻴﻨﻤﻀﻟا تﺎﻧﺎﻤﻀﻠﻟ
ﻪﻠﻤﺠﲟ هﻼﻋأ درو يﺬﻟا. نﻮﻜﺗ ﻦﻟHP ﺔﻳأ ﻦﻋ ﺔﻟوﺆﺴ فوﺮﻈﻟا ﻦﻣ فﺮﻇ يأ ﺖﲢ ﺎﻬﻳدرﻮﻣ ﻦﻣ يأ وأ
ﺔﻴﻌﺒﺗ وأ ،ةﺮﺷﺎﺒﻣ ﺮﻴﻏ وأ ،ﺔﻴﺿﺮﻋ وأ ،ﺔﺻﺎﺧ ﺖﻧﺎﻛ ءاﻮﺳ عﻮﻧ يأ ﻦﻣ راﺮﺿأ) ﻞﻴﺒﺳ ﻰﻠ ،ﻚﻟذ ﻲﻓ ﺎﲟ
ﻳﺮﺴﻟا تﺎﻣﻮﻠﻌﳌا ناﺪﻘﻓ وأ حﺎﺑرﻷا ﻲﻓ ﺮﺋﺎﺴﳋا ﻦﻋ ﺞﺘﻨﺗ ﻲﺘﻟا راﺮﺿﻷا ،ﺮﺼﳊا لﺎﺜﳌا تﺎﻣﻮﻠﻌﻣ ﺔﻳأ وأ
يﺬﻟا ﺔﻴﺻﻮﺼﳋا ناﺪﻘﻓ وأ ﺔﻴﺼﺨﺷ ﺔﺑﺎﺻإ ثوﺪﺣ وأ ﻞﻤﻌﻟا ﻒﻗﻮﺗ ﻦﻋ ﺄﺸﻨ ﺪﻗ ﻲﺘﻟا راﺮﺿﻷا وأ ىﺮﺧأ
ﺞﻣاﺮﺒﻟا ماﺪﺨﺘﺳا ﻰﻠﻋ ةرﺪﻘﻟا مﺪﻋ وأ ماﺪﺨﺘﺳﻻا ﻦﻋ ﺞﺘﻨﻳ ﺪﻗ ( ﺔﻛﺮﺷ رﺎﻄﺧإ نإو ﻰﺘﺣHP يأ وأ
ﻖﻴﻘﲢ ﻲﻓ ﺾﻳﻮﻌﺗ يأ ﻞﺸﻓ وأ راﺮﺿﻷا هﺬ ﻞﺜﻣ ثوﺪﺣ ﺔﻴﻟﺎﻤﺘﺣﺎﺑ ﺎﻬﻳدرﻮﻣ ﻦﻣ ،ﻲﺳﺎﺳﻷا ﻪﺿﺮﻏ
يرﺎﺴﻟا نﻮﻧﺎﻘﻟا ﻞﺒﻗ ﻦﻣ ﻪﺑ حﻮﻤﺴﻣ ىﺪﻣ ﻰﺼﻗﻷ ﺎﻘﻓو ﻚﻟذو
ً
. تﺎﻳﻻﻮﻟا ﺾﻌﺑ نإ/ ﺔﻴﻧﻮﻧﺎﻘﻟا تﺎﻄﻠﺴﻟا
ﺪﻘﻓ ﻚﻟﺬﻟ ،ﺔﻴﻌﺒﺘﻟا وأ ﺔﻴﺿﺮﻌﻟا راﺮﺿﻷا ﻦﻋ ﺔﻴﻧﻮﻧﺎﻘﻟا ﺔﻴﻟوﺆﺴﳌا ﺪﻳﺪﲢ وأ ءﺎﻨﺜﺘﺳﻻﺎ ﺢﻤﺴﺗ
ﻪﻠﻤﺠﲟ هﻼﻋأ درو يﺬﻟا ءﺎﻨﺜﺘﺳﻻا وأ ﺔﻴﻟوﺆﺴﳌا ﺪﻳﺪﲢ ﻚﻴﻠﻋ ﻖﺒﻄﻨﻳ.
ﺎﻬﻠﻤﺤﺘﺗ ﻲﺘﻟا ةﺪﻴﺣﻮﻟا تﺎﻣاﺰﺘﻟﻻاHP ﻞﺒﻗ ﻦﻣ ﺔﻋزﻮﳌا ﺞﻣاﺮﺒﻟﺎﺑ ﻖﻠﻌﺘﻳ ﺎﻤﻴﻓ نﺎﻤﻀﻟا ﺐﺟﻮﲟ HP
ﺔﻴﻗﺎﻔﺗا وأ ﻲﺋﺎﻬﻨﻟا مﺪﺨﺘﺴﳌا ﺺﻴﺧﺮﺗ ﺔﻴﻗﺎﻔﺗا ﻲﻓ ةدراﻮﻟا تﺎﻣاﺰﺘﻟﻻا ﻲﻫ يرﺎﺠﺘﻟا ﻢﺳﻻا ﺖﲢ
ﺞﻣﺎﻧﺮﺒﻟا اﺬﻫ ﻊﻣ ﺔﻘﻓﺮﳌا ﺎﻬﺑ لﻮﻤﻌﳌا ﺞﻣاﺮﺒﻟا ﺺﻴﺧﺮﺗ. ﻠﺑﺎﻘﻟا ﻂﺋﺎﺳﻮﻟا ﻲﻓ ﺐﻴﻋ دﻮﺟو ﺔﻟﺎﺣ ﻲﻓ
ﻦﻣ ﺎﻬﻴﻠﻋ ﺖﻠﺼﺣ ﻲﺘﻟا ﺔﻟازﻺﻟHP لﻼﺧ ﻲﻓ ﺔﻋﺎﻨﺼﻟا وأ داﻮﳌا ﻲﻓ ءاﻮﺳ ،
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 ،ءاﺮﺸﻟا ﺦﻳرﺎﺗ ﻦﻣ ﺎﻣﻮﻳ
ً
ﻰﻟإ ﺔﻟازﻺﻟ ﺔﻠﺑﺎﻘﻟا ﻂﺋﺎﺳﻮﻟا ةدﺎﻋإ ﻮﻫ ﻚﻟ ﺪﻴﺣﻮﻟا ﺾﻳﻮﻌﺘﻟا نﻮﻜﻳHPلاﺪﺒﺘﺳﻼﻟ . دﻮﺟو ﺔﻟﺎﺣ ﻲﻓ
ﻌﻟا ﻰﻠﻋ ﺐﻳﻮﻟا ﻰﻠﻋ ﻲﻟﺎﺘﻟا ﻊﻗﻮﳌا ﻰﻟإ عﻮﺟﺮﻟا ءﺎﺟﺮﺑ ،ﺔﻟازﻺﻟ ﺔﻠﺑﺎﻗ ﺔﻏرﺎﻓ ﻂﺋﺎﺳوناﻮﻨ:
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ﻦﻣ ﺔﻌﻨﺼﳌا ﺮﻴﻏ ىﺮﺧﻷا تﺎﺠﺘﻨﳌا يدرﻮﻣو ﻲﻌﻨﺼﲟ لﺎﺼﺗﻻا ﺪﻌﻳHP نﺎﻤﻀﻟا ﻢﻋد ﻰﻠﻋ لﻮﺼﺤﻠﻟ
ﺖﻧأ ﻚﺗﺎﻴﻟوﺆﺴﻣ ﻦﻣ.
ﻦﻤﻀﺘﳌا ﺞﻣاﺮﺒﻠﻟ ﻲﻟوﻷا داﺪﻋﻹﺎﺑ صﺎﳋا دوﺪﶈا ﻲﻨﻔﻟا ﻢﻋﺪﻟا
ﻨﻔﻟا ﻢﻋﺪﻟا ةﺪﳌ ﺞﻣاﺮﺒﻠﻟ حﺎﺘﻣ دوﺪﶈا ﺮﻴﺟﺄﺘﻟا وأ ءاﺮﺸﻟا ﺦﻳرﺎﺗ ﻦﻣ ﺎﻣﻮﻳ
ً
. وأ ﻊﻴﺒﻟا لﺎﺼﻳإ ﺮﺒﺘﻌﻳ
رﺎﺠﺌﺘﺳﻻا وأ ءاﺮﺸﻟا ﺦﻳرﺎﺗ ﻰﻠﻋ ﻚﻠﻴﻟد ،ﺞﺘﻨﳌا رﺎﺠﺌﺘﺳا وأ ءاﺮﺷ ﺦﻳرﺎﺗ ﻪﺑ نوﺪﳌاو ،خرﺆﳌا ﻢﻴﻠﺴﺘﻟا. ﺎﲟر
ﻨﻔﻟا ﻢﻋﺪﻟا ﻰﻠﻋ لﻮﺼﺤﻠﻟ طﺮﺸﻛ رﺎﺠﺌﺘﺳﻻا وأ ءاﺮﺸﻟا ﻰﻠﻋ ﻞﻴﻟد ﱘﺪﻘﺗ ﻚﻨﻣ ﺐﻠﻄﻳ
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ﺞﻣاﺮﺒﻠﻟ دوﺪﶈا .
ﺮﺗﻮﻴﺒﻤﻜﻟا ﻰﻠﻋ ﺎﻘﺒﺴﻣ ﺎﻬﺘﻴﺒﺜﺗ ﻲﺘﻟا ﺞﻣاﺮﺒﻠﻟ ﻂﻘﻓ حﺎﺘﻣ ﺞﻣاﺮﺒﻠﻟ دوﺪﶈا ﻲﻨﻔﻟا ﻢﻋﺪﻟا
ً
ﺔﻄﺳاﻮﺑHP.
ﺔﻴﻟﺎﺘﻟا تﺎﻣﺪﳋا ﺞﻣاﺮﺒﻠﻟ دوﺪﶈا ﻲﻨﻔﻟا ﻢﻋﺪﻟا ﻦﻤﻀﺘﻳ:
ﺎﻘﺑﺎﺳ ﺖﺒﺜﻣ ﻞﻴﻐﺸﺗ مﺎﻈﻧ ﺖﻴﺒﺜﺗ ةدﺎﻋإ ﻰﻠﻋ ﻞﻴﻤﻌﻟا ةﺪﻋﺎﺴﻣ
ً
.
ةدﺎﻋإ وأ ﺖﻴﺒﺜﺗ ءﺎﻐﻟإ ﻰﻠﻋ ﻞﻴﻤﻌﻟا ةﺪﻋﺎﺴﻣﺎﻘﺒﺴﻣ ﺔﺘﺒﺜﻣ ﺞﻣاﺮﺑ يأ ﺖﻴﺒﺜﺗ
ً
.
ﺎﻘﺒﺴﻣ ﺔﺘﺒﺜﳌا ﺞﻣاﺮﺒﻟا وأ ﻞﻴﻐﺸﺘﻟا مﺎﻈﻨﺑ ﺔﻄﺒﺗﺮﳌا ﺄﻄﳋا ﻞﺋﺎﺳر ﺮﻴﺴﻔﺗ
ً
.
ﺞﻣاﺮﺑ ماﺪﺨﺘﺳﺎﺑ ﺔﺻﺎﳋا تﺎﻤﻴﻠﻌﺘﻟا ﻰﻠﻋ لﻮﺼﺤﻠﻟHPـﺑ صﺎﳋا ﺐﻳﻮﻟا ﻊﻗﻮﻣ ﻊﺟار ،HPناﻮﻨﻌﻟا ﻰﻠﻋ :
http://www.hp.com/support
ﻠﻟ ﺮﺒﻋ ةﺮﺷﺎﺒﳌا تﺎﻤﻴﻠﻌﺘﻟا ﻰﻟإ عﻮﺟﺮﻟا ﻰﺟﺮﻳ ،ﺚﻟﺎﺛ فﺮﻃ ﺞﻣاﺮﺑ ماﺪﺨﺘﺳﺎﺑ ﺔﺻﺎﳋا تﺎﻤﻴﻠﻌﺘﻟا ﻰﻠﻋ لﻮﺼﺤ
اذإ ﺔﻌﻨﺼﳌا ﺔﻛﺮﺸﻟﺎﺑ صﺎﳋا ﺐﻳﻮﻟا ﻊﻗﻮﻣ ﻊﺟار وأ ﺞﻣاﺮﺒﻟا ﻊﻣ ﺔﻘﻓﺮﳌا ﺖﻧﺮﺘﻧﻹا ﺎﺣﺎﺘﻣ نﺎﻛ
ً
.
مﻮﺳﺮﻟا ﻰﻠﻋ ﺔﻴﻨﺒﳌا ﺞﻣاﺮﺒﻠﻟ ﻲﻨﻔﻟا ﻢﻋﺪﻟا تﺎﻣﺪﺧ ﺮﻓاﻮﺘﺗ ﺪﻗ.
ﻧﺎﺠﻣ ﻞﻴﻐﺸﺗ ﺔﻤﻈﻧأو تﺎﻘﻴﺒﻄﺗﺔﻴ
ﺔﻛﺮﺷ ﺮﻓﻮﺗ HP ﻚﻟذ ﻲﻓ ﺎﲟ ،ﺚﻟﺎﺛ فﺮﻃ ﻦﻣ مﺎﻋ ﺺﻴﺧﺮﺗ ﺐﺟﻮﲟ ﺔﻣﺪﻘﳌا ﺮﻴﻐﻟا ﺞﻣاﺮﺒﻟ ﻲﻨﻔﻟا ﻢﻋﺪﻟا
ﻞﻴﻐﺸﺗ ﺔﻤﻈﻧأ وأ تﺎﻘﻴﺒﻄﺗLinux") ﺔﻴﻧﺎا ﺞﻣاﺮﺒﻟا.(" ﺞﻣاﺮﺒﻠﻟ ﻲﻨﻔﻟا ﻢﻋﺪﻟا ﺔﻴﻧﺎا ﺞﻣاﺮﺒﻟا ﻊﺋﺎﺑ ﺮﻓﻮﻳ
ةﺰﻬﺟأ ءاﺮﺷ ﻊﻣ ﺎﻬﻴﻠﻋ لﻮﺼﳊا ﻢﺘﻳ ﻲﺘﻟا ﺔﻴﻧﺎاHP. نﺎﻴﺑ ﺔﻌﺟاﺮﻣ ﻰﺟﺮﻳ وأ ﻲﻧﺎا ﻞﻴﻐﺸﺘﻟا مﺎﻈﻨﻟ ﻢﻋﺪﻟا
زﺎﻬﺟ ﻊﻣ ﻦﻤﻀﺘﳌا ىﺮﺧﻷا ﺔﻴﻧﺎا ﺞﻣاﺮﺒﻟا تﺎﻘﻴﺒﻄﺗHPهؤاﺮﺷ يﺬﻟا .
ـﺑ لﺎﺼﺗﻻاHP
ﺞﺘﻨﳌا ﻊﻣ ةدوﺰﳌا ﻖﺋﺎﺛﻮﻟا ﻲﻓ تﺎﺣاﺮﺘﻗﻻا ﻞﲢ ﻢﻟو ،دوﺪﶈا نﺎﻤﻀﻟا نﺎﻳﺮﺳ ةﺮﺘﻓ لﻼﺧ كزﺎﻬﺟ ﻞﻄﻌﺗ اذإ
ﻲﻠﻳ ﺎﻣ ﻖﻳﺮﻃ ﻦﻋ ﻢﻋﺪﻟا ﻰﻠﻋ لﻮﺼﳊا ﻚﻨﻜﻤﻴﻓ ،ﺔﻠﻜﺸﳌا:
ﻢﻋد ﺰﻛﺮ بﺮﻗأ دﺪHPناﻮﻨﻌﻟا ﻰﻠﻋ ﺐﻳﻮﻟا ﻖﻳﺮﻃ ﻦﻋ :http://www.hp.com/support
ىﺪﻟ ﺪﻤﺘﻌﳌا ﺔﻣﺪﳋا ﺮﻓﻮﻣ وأ عزﻮﳌﺎﺑ ﻞﺼﺗاHP ﻞﺒﻗ ﺔﻴﻟﺎﺘﻟا تﺎﻣﻮﻠﻌﳌا ﺮﻓاﻮﺗ ﻦﻣ ﺪﻛﺄﺗو ،
ـﺑ لﺎﺼﺗﻻاHP:
زاﺮﻄﻟا ﻢﻗرو ،زاﺮﻄﻟا ﻢﺳاو ،ﺞﺘﻨﻤﻠﻟ ﻲﻠﺴﻠﺴﺘﻟا ﻢﻗﺮﻟا
ﺮﻬﻈﺗ ﻲﺘﻟا ﺄﻄﳋا ﻞﺋﺎﺳر
ا ﺞﻣاﺮﺒﻟا تارﺎﻴﺧﺔﻴﻓﺎﺿﻹ
ﻞﻴﻐﺸﺘﻟا مﺎﻈﻧ
ﺚﻟﺎﺛ فﺮﻃ ﺞﻣاﺮﺑ وأ ةﺰﻬﺟأ
ﻞﻴﺼﻔﺘﻟﺎﺑ ﺔﻠﺌﺳﻷا
ﻢﻋﺪﻟا و نﺎﻤﻀﻟا قﺎﻘﺤﺘﺳا ﻦﻣ ﻖﻘﺤﺘﻟا ﺔﻴﻔﻴﻛ
ﻊﻗﻮﻣ ةرﺎﻳز ﻰﺟﺮﻳ ،ﻢﻋﺪﻟاو ﺔﻣﺪﳋاو نﺎﻤﻀﻟاو تﺎﺠﺘﻨﳌا لﻮﺣ ﺔﺜﻳﺪﺣ تﺎﻣﻮﻠﻌ ﻰﻠﻋ لﻮﺼﺤﻠﻟ
ﺐﻳﻮﻟاhttp://www.hp.com/support .
ﻲﺋﺎﻬﻨﻟا مﺪﺨﺘﺴﳌا ﺺﻴﺧﺮﺗ ﺔﻴﻗﺎﻔﺗا
ﻚﺘﻴﺒﺜﺗ ﺪﻌﻳو
ُ
،ىﺮﺧأ قﺮﻄ ﻪﻣاﺪﺨﺘﺳا وأ ﻪﻠﻳﺰﻨﺗ وأ ﻪﺨﺴﻧ وأ ﺮﺗﻮﻴﺒﻤﻜﻟا اﺬﻫ ﻰﻠﻋ ﺎﻘﺒﺴﻣ ﺖﺒﺜﻣ ﺞﻣﺎﻧﺮﺑ ﺞﺘﻨﻣ يﻷ
ً
ـﺑ ﺔﺻﺎﳋا ﻲﺋﺎﻬﻨﻟا مﺪﺨﺘﺴﳌا ﺺﻴﺧﺮﺗ ﺔﻴﻗﺎﻔﺗا طوﺮﺸﺑ ماﺰﺘﻟﻻﺎﺑ ﻚﻨ اراﺮﻗإ
ً
HP.
ﺺﻴﺧﺮﺘﻟا طوﺮﺷ ﻰﻠﻋ ﻖﻓاﻮﺗ ﻢﻟ اذإ
ﻪﻠﻤﻛﺄﺑ مﺪﺨﺘﺴﳌا ﺮﻴﻏ ﺞﺘﻨﳌا ةدﺎﻋإ ﻮﻫ ﺪﻴﺣﻮﻟا ﻞﳊا نﻮﻜﻴ ،هﺬﻫ) زﺎﻬﳉاﺞﻣاﺮﺒﻟاو ( لﻼﺧ٤ ﻪﻨﻤﺛ دﺮﺘﺴﺗ ﻰﺘﺣ ﺎﻣﻮﻳ
ً
ﻪﺋاﺮﺷ نﺎﻜﻣ ﻲﻓ ﻦﻤﺜﻟا دادﺮﺘﺳا ﺞﻬﻨﻟ ﺎﻌﺒﺗ
ً
.
ﻦﻤﺛ دادﺮﺘﺳا ﻦﻋ رﺎﺴﻔﺘﺳﻼﻟ وأ تﺎﻣﻮﻠﻌﳌا ﻦﻣ ﺪﻳﺰﳌا ﻰﻠﻋ لﻮﺼﺤﻠﻟ
ﻚﻳﺪﻟ ﺔﻴﻠﶈا ﻊﻴﺒﻟا ﺔﻄﻘﻨﺑ لﺎﺼﺗﻻا ءﺎﺟﺮﻟا ،ﻞﻣﺎﻜﻟﺎﺑ ﺮﺗﻮﻴﺒﻤﻜﻟا)ﻊﺋﺎﺒﻟا.(
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