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First Data FD400 Quick Setup Manual

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FD400
Ti
Terminal
Quick Set-Up Guide
Thanks for choosing the
First Data™ FD400
Ti
Terminal.
The FD400
Ti
is an easy-to-use terminal
that goes with you wherever your
business takes you. Installation is quick
and easy. With an integrated PIN pad
and thermal printer, you will be able to
process payments on the go. Simply
follow the instructions and begin
accepting electronic payments today.
What’s in the box?
•FD400
Ti
Terminal
•2.25"ThermalPaperRoll
•Lithium-IonBattery(7.4V,2.3Ah)
•Two-pieceACPowerSupply
•PrivacyShield
2
AC Input
TheACinputportisfoundontheleftsideoftheterminal(under
theplasticcover).ToconnectyourpoweradaptertotheFD400
Ti
lifttheplasticcoverandinserttheconnectorintotheACport.
Note:Themini-USBconnectorabovetheACpowerinputportis
notformerchantuse.
Getting to know the
FD400
Ti
Terminal
Therearetwoportsundertheplasticcoverontheleftside
ofterminal.
Adapter spec:LISHININT./LSE0107A1240
Input:100–240Vac,50/60Hz1AOutput:12Vdc,3.33A
Operating Temperature:0°Cto40°C
Battery pack:CHENGUEI/FD-4007.4V,2.3Ah
Car Charger:EDACPOWERELECTRONICSCO.,LTD./ED1025
Input:11–16Vdc,5AOutput:12Vdc,2.5A
RTC Battery:3V,CR2032
Caution:Riskofexplosionifthebatteryisreplacedbyanincorrecttype;useonlythe
sametypeofbatterytoprotectagainstfire.Pleasedisposeofusedbatteryaccording
tolocalregulations.
Caution:UseonlyshieldedsignalcablestoconnectI/Odevicestothisequipment.
Youarecautionedthatchangesormodificationsnotexpresslyapprovedbytheparty
responsibleforcompliancecouldvoidyourauthoritytooperatetheequipment.
Warning:ThisisaClassAproduct.Inadomesticenvironmentthisproductmaycause
radiointerferenceinwhichcasetheusermayberequiredtotakeadequatemeasures.
3
Let’s get started…
Typical set-up time: 5–10 minutes
Where to put the FD400
Ti
Terminal
TheFD400
Ti
terminalisdesignedtobeusedasahandhelddevice.
Whenplacingitonadeskortabletop,pleaseavoidareaswith
directsunlight,objectsthatradiateheat,excessivedustandother
electricaldevicesthatcancauseexcessivevoltage.
Note:InordertomeettheFCCRFexposureguidelinesforbody-
wornoperation,thisterminalshouldbekeptatleast8inches
(or20cm)fromthebody.
Loading the paper
Poptheprintercover’slatchtoopenthecover;thenliftthe
cover.Loadarollofpaper(AppletonPOSGradePlus600-2.4
isrecommended)intotheprinter.Thethermalprint-sideof
thepaperwillfeedoutfacingtheoperator.Closethecover
andtearoffanyexcesspaper.
4
Warning:Ashielded-typepowercordisrequiredinorderto
meetFCCemissionlimitsandalsotopreventinterferencewith
nearbyradioandtelevisionreception.Itisessentialthatonlythe
suppliedpowercordbeused.
Plug in the power
to charge the battery
Installthebatteryintotheterminal,thenconnectthepowercordto
thepowertochargethebattery.Itcantakeupto4hourstofully
chargethebattery.Oncethebatteryisfullycharged,theFD400
Ti
canrunonbatterypowerforseveralhoursbeforerequiringanew
charge.Findthepowerbuttononthefrontoftheterminal.
Caution:Thebatterypackcovershouldbekeptclosedduring
normaloperation.
Caution:Riskofexplosionifthebatteryisreplacedbyanincorrect
type.Pleasedisposeofusedbatteryaccordingtotheinstructions.
Note:Makesurethebatteryisinstalledintheterminalbefore
connectingtothepowersupplytocharge.
PowerButton
5
Privacy Shield Installation
Theprivacyshieldallowscustomerstoinputtheirinformation
inasafeandsecureenvironment.Simplyplacetheprivacyshield
aroundtheperimeterofthe16-keykeypad.Whentheprivacy
shieldisinstalled,thekeypadisseparatedintotwoparts;the
numerickeysareprotectedwithintheshield.
Warning:Ifthedevice,FD400Ti,isusedwithoutthedetachableprivacyshield,the
followingcriterianeedstobemetbytheInstalledEnvironmentofthePEDforcomplying
withthePCIprivacyscreendesignrequirement:
A.PositioningofthePEDonthecheck-standinsuchwayastomakevisualobservationof
thePIN-entryprocessinfeasible.
•Visualshieldsdesignedintothecheck-stand.
•PositionthePEDsothatitisangledinsuchawaytomakePINspyingdifficult.
B.Pop-up(temporary)privacyshieldattachedtothePEDmountingstand.Consumers
(througheducation&prompting)ormerchantwouldputtheshieldinplaceduring
PINentry.
C.InstallingPEDonanadjustablestandthatallowsconsumerstoswiveltheterminal
sidewaysand/ortiltitforwards/backwardstoapositionthatmakesvisualobservation
ofthePIN-entryprocessinfeasible.
•Visualshieldsdesignedintothecheck-stand.
•PositionthePEDsothatitisangledinsuchawaytomakePINspyingdifficult.
D.Positioningofin-storesecuritycamerassuchthatthePIN-entrykeypadisnotvisible.
InstructingthecardholderregardingsafePIN-entry,donewithacombinationof:
•SignageonthePED.
•Promptsonthedisplay,possiblywitha“click-through”screen.
•Potentiallyliteratureatthepointofsale.
•AlogoforsafePIN-entryprocess.
6
Using the card reader
Withtheidlemessagedisplayed,selectthedesiredtransaction
type.Insertthecardintothecardreaderslot,withthemagnetic
stripelyingintheslotandfacingtheterminal.Slidethecardin
eitherdirectionthroughtheslotwithoutstopping.Ifthecardswipe
fails,checkthepositionofthemagneticstripeandslidethecard
again.Iffailurepersists,thecard’sstripemaybedamaged,userwill
havetomanuallyentertheaccountnumberonthekeypad.Follow
remainingpromptsonthedisplaytocompletethetransaction.
Refertoquickreferenceguidefordetails
Using the keypad
Throughthekeypad,theusercanselecttransactiontypesand
enterinformation.TheFD400
Ti
has16keysthatcanbeusedto
selectnumbers,letters,andtoenterdata.Toenternumbersor
letters,simplypresstheappropriatekey.Forexample,totypethe
letterA,press[ALPHA];thenthenumber2key.Forthesecond
letteronthekeyboard,suchasB,press[ALPHA]twicethen[2].
OrforCpress[ALPHA]threetimesthen[2].
FCC STATEMENT
ThisEquipmenthasbeentestedandfoundtocomplywiththelimitsforaClassA
digitaldevice,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovide
reasonableprotectionagainstharmfulinterferencewhentheequipmentisoperated
inacommercialenvironment.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstruction
manual,maycauseharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcasethe
userwillberequiredtocorrecttheinterferenceathisownexpense.
Caution:Forhandheldoperation,keeptheterminalabout8inches(20cm)awayfrom
thebodyinordertocomplywiththeFCCRFexposureguidelines.
©2010FirstDataCorporation.AllRightsReserved.
FD-SUG-FD400Ti-1210
/