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Ankway Camera-05, Solar Energy Alert PTZ Camera User manual

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User Manual
Intelligent Solar Energy Alert PTZ Camera
Model: ASC001
Contents
Page 01
Before Installation Page 02
Product Diagram & Packing List Page 04
Installation Process Page 06
FAQ Page 07
Others Page 08
Warranty Service
Before Installation
Page 02
Thank you for purchasing an Ankway product!
Having issues with your Ankway cameras? Any problem please feel free to contact us by emailing
email: support@ankway.com.
Our customer service team at Ankway will offer a detailed solution to your issue within 48 hours.
1. This camera can only be set up with 2.4g Wi-Fi network. (It’s ok to use Cell phone 4G data to live
viewing it after the camera was set up with 2.4g Wi-Fi network firstly.)
2. The product may require a Wi-Fi extender if your Wi-Fi signal is weak in the installation location (ex.
Backyard, frontyard, etc.)
3. Please insert the micro sd card only when the camera powered off. (Micro sd card is not provided in
the package.)
4. Make sure the distance between your phone, router and the camera is no more than 1.5 feet when
you’re ready to pair the camera. Ensure that the Wi-fi signal strength on your phone is good.
5. The PIR range is 18 feet in diameter and the recommended camera installation height is 9 feet. To
avoid potential false alarms, we suggest you do not install the camera with nearby bushes, shrubs,
grasses and tree leaves coming into the PIR range.
6. Two Storage method of PIR activity: Subscribe the App Cloud Service or Install a micro SD card.
1)Cloud: Each camera will be binded with one cloud storage service and has one month cloud service
for free trial .Subscribe the free trial, the video footage from PIR activities will be saved in cloud storage
and the videos in the Cloud can be playback in the app. After 30 days, cloud service will expire and you
will have to pay for the cloud storage services.
Tap "Me"-"Cloud Service" to check the cameras you have and the expiration date of each cloud
service.
Page 03
7. Videos can be saved on the mobile phone album:
(1). The videos of REC mode
(2). The screenshot
2)TF: If chose install a micro SD card, Please insert your micro sd card to the slot as shown in the
picture below. Note, the camera only supports class 10 above micro sd card with capacity ranging from
8GB to 128GB. Please make sure to insert the micro SD card when you power off the camera, this
camera doesn't support hot-plugging and play.
Please Note: We suggest you format the sd card to FAT32 on your app for the first time use. And the
videos of live viewing can also be saved in the SD card.
Product Diagram & Packing List
Page 04
1. Product Diagram
Solar Panel
MIC
Ambient light sensor
White Light LED
White Light LED
Infrared LED
Indicator
Lens
PIR
Power Switch: ON/OFF
Antenna
USB Charge Port
Battery's Box
Reset Button
SD Card
Make sure it is power on
Product Diagram
Page 05
1× Solar Panel 6× 18650 Batteries 1× Screw kit:
1× Wireless Camera 1× USB Charging Cable 1× Position Paper
4 Pin Cable:
Connect the cables between the panel and camera,then tighten the waterproof cap.
1× Hexagon Spanner
1× Screw Driver
8× Screws
4× Tapping Screw
Installation Process
Page 06
Check your camera signal strength
Check in APP Camera
WiFi Extender Router
1)Please adjust your camera installation angle to focus the motion area.
2)Please change your PIR sensitivity to Low to reduce the PIR sensitivity.
3)Do not install the camera with nearby bushes,shrubs, grasses and tree leaves coming into the PIR
range.
01
02 Recommended height to install the camera
03 If your camera get numerous motion alerts unexpected
04 Intergrated installation:
Camera
9 Feet
PIR Sensitivity
18 Feet
If not satisfied with video smoothness,
and signal strength in App is not strong,
we would suggest adding wifi extender
between the Router and the camera.
We suggest installing the camera at a height of 9ft.
You may adjust the camera angle physically according
to the live view in your mobile. to focus your motion
area to get the more accurate motion triggered events.
Page 07
FAQ
Q1: Why does the camera fail to connect to the app via QR code?
A:
1. Make sure your phone is connected to your 2.4G Wi-Fi. And Input the CORRECT WiFi password of
your router, if you input a wrong password,the product will not be able to connect successfully. Click
the eye icon to double confirm the password you entered correct.
2. Let your phone to forget your 5G Wi-Fi connection from your Phone Wi-Fi list to avoid proity pick up.
3. The QR codes on the user manual is for downloading the Ubox app.As soon as you connect the
camera to the solar panel the camera will turn on and ask you to hold your phone about four inches
away from the camera lens while you phone is scanning. You had to keep moving it back and forth
until got the connection.
4. Try to avoid your phone screen too light or too dark so that camera can read the QR code clearly on
the phone without reflecting light.
5. Enable your router DHCP option and set your router to dynamic IP addressing to avoid conflict with
your other wireless devices for one static IP address.
6. Reboot your router to reallocate your IP address and refresh your network.
7.Reset and reconnect.Hold on the reset button for 4-5 seconds and then release it when you hear
"system reset " to reset your camera to default.
Q2: Why do I fail to connect the camera to the App by sound wave?
A:
1.Please make sure the camera is powered on and there will be voice prompts that indicates it.
2.Make sure the distance between your mobile phone and the device is no more than 30cm. And your
mobile, camera and router are in the same room.
3.Make sure your phone volume is turned up and your router ID + password no more than 32 digits.
Point the antenna upwards, do not point towards the earth. The antenna is not waterproof upside
down.
Stick the position paper on the wall where you want to install the camera. drilling
the 4 holes according to the 4 red dots on the paper and then fix the bracket
using the expansion screws.
05 Separeted installation:
1× Bracket
1× Extra power cable 2MAccessories needed (not standard configuration)
Page 08
Others
LED indicators trouble shooting:
Battery box LED blinks green: Camera is in charging
Battery box LED stays green: Camera is fully charged
Camera LED blinks blue: Camera is ready for pairing
Camera LED stays blue: Camera paired successfully
Camera LED Blinks red once and stay solid blue: Camera detected motion
Camera NO LED after pairing successfully: Camera is in standby mode
Camera LED stays red: Camera didn -I pick up Wi-Fi correctly
Camera LED always blinks red: Camera hardware defective
Q3: When In-App setup is done, why I couId not see the Iive streams on my mobile?
A:
First, check in App to confirm the wifi signal is strong enough. If not,we wouId suggest adding wifi
extender in between.
Q4: Why I cannot receive any alarm after I finished connecting the camera with the App ?
A:
1. Click the in App to confirm you have turned on the push mode.
2. Check your mobile settings to allow the notification.
3. Check your PIR setting,When you set the PIR as Disabled, you will not record and receive any
motion triggered events.
Q5: Why there isn't any record videos on the app when I get a motion alert
A:
1.You need to subscribe the App Cloud Service or Install a micro SD card at first.
2.Then if you installed SD card, please turn the icon "cloud" to "TF" and then you can select the date
and watch the record videos on SD card.
Shenzhen Ankway Technology Co.,Ltd
www.ankway.com
support@ankway.com
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