Sanyo HEC-DR7750 User manual

Type
User manual

This manual is also suitable for

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FILE No.
SERVICE MANUAL
REFERENCE NO. SM6510550-00
Chair Type Massager
(Massage Lounger)
HEC-DR7700
HEC-DR7700K
(U.S.A.)
HEC-DR7750
(CANADA)
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Specifications
HEC-DR7700
290 W
33 W
AC Local voltage 50/60 Hz
30 minutes
730 mm[width] x 1,350 mm[depth] x 1,220 mm[height]
* When not reclined (with foot rest retracted)
730 mm[width] x 1,840 mm[depth] x 760 mm[height]
* When reclined (with foot rest set horizontally)
(5 stages) Approx. 300 - 600 times/min.
One up/down pass in approx. 35 sec.
Approx. 83kg
No gradation or 1cm/one press of button
Approx. 120 - 170 degrees
Back rest : Motor-driven type (Linked with foot rest)
Foot rest : Motor-driven type (Foot rest only)
Seat surface : Motor-driven type (Linked with back rest and foot rest)
(3 stages) Approx. 23 - 32 kPa
Approx. 790 mm
(Massaging rollers movement range : Approx. 660 mm)
Stand, Installation screws(Three)
Artificial leather
(5 stages) Approx. 10 - 30 times/min.
Power consumption
Power dissipation of electric heating equipment
Power source
Rating time
Dimensions
Weight
Medical treatment range
(UP DOWN direction)
Height adjustment of
massaging rollers
Reclining angle
Reclining method
Lower body massaging
(Air pressure)
* There is a slight difference according to the part.
Accessories
Exterior cloth
Vertical movement speed
Partial stretching(Long) :Repetition within Approx.200mm
Partial stretching(Short) :Repetition within Approx.100mm
Spine stretching width
Massaging frequency
Tapping width (Upper body)
Tapping frequency (Upper body)
Range of partial stretching
(MANUAL COURSE) Approx. 15 minutes
Timer
(5 stages) Approx. 70-130mm
(5 stages) Approx. 70-130mm
(WHOLE BODY SENSOR AUTOMATIC COURSE)
Approx. 15 minutes (maximum Approx. 20 minutes)
(AUTOMATIC COURSE) Approx. 15 minutes
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Name/Function of Each Part
HEC-DR7700
Tapping motor
Massage motor
Strength motor
Elevation motor
Caster
Back rest
Back pad
Arm rest
Head cover
Seat
Remote control
Sensor controller
Massaging rollers
Power plug
Cover A
Foot rest slide lever
Foot rest
Cover B
Stand
POWER switch
LOCK switch
Massage unit
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Wiring Diagram (for LOW voltage)
HEC-DR7700
CN201
CN202
CN206CN204 CN207CN208
CN8 CN7 CN12
CN17CN18
CN205
CN203
CN210
CN16
CN19CN15
CN906
CN921
CN905
CN902
CN904
CN903
CN911
CN9 CN10
CN703
CN1
CN11
CN1 CN2 CN3 CN4
CN14
CN791
CN702
CN701
CN13
CN901
CN931
CN209
CN6CN5
Power Switch
AC
Fuse
(250V 4A)
Transformer
Air Pump
Reclining Motor(Foot Rest)
Motor
Reclining Motor (Back Rest)
Limit SW(UPPER)
(Elevation)
Limit SW(LOWER)
(Back Rest)
Transformer
Printed board
(Massage Pulse)
Printed board
(Elevation Pulse)
Printed board
(Strength Pulse)
Printed board
(Tapping Pulse)
Main Harness
Volume Rotary
(Pressure)
Limit Switch(UPPER)
(Strength)
Motor(Elevation)
Perspiration Sensor
Printed board
(Pulse Sensor)
(Sensor)
(Remote Control)
Printed board
(Sensor Control)
Printed board
(Remote Control)
Printed board(Main)
Heater(Sole)
Thermistor
Printed board(Power)
Motor(Strength)
Motor(Massage)
Motor(Tapping)
Valve (No.8)
Valve (No.9)
Valve (No.7)
Valve (No.6)
Valve (No.5)
Valve (No.4)
Valve (No.10)
Valve (No.3)
Valve (No.2)
Valve (No.1)
Switch
Reclining Motor(Seat)
Motor
Switch
Motor
Switch
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5
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Wiring Diagram (for HIGH voltage)
HEC-DR7700
CN201
CN202
CN206CN204 CN207CN208
CN8 CN7 CN12
CN17CN18
CN205
CN203
CN210
CN16
CN19CN15
CN906
CN921
CN905
CN902
CN904
CN903
CN911
CN9 CN10
CN703
CN1
CN11
CN1 CN2 CN3 CN4
CN14
CN791
CN702
CN701
CN13
CN901
CN931
CN209
CN6CN5
Air Pump
Power Switch
AC
Fuse
(250V 4A)
Reclining Motor(Foot Rest)
Motor
Reclining Motor (Back Rest)
Limit SW(UPPER)
(Elevation)
Limit SW(LOWER)
(Back Rest)
Transformer
Transformer
Printed board
(Massage Pulse)
Printed board
(Elevation Pulse)
Printed board
(Strength Pulse)
Printed board
(Tapping Pulse)
Main Harness
Volume Rotary
(Pressure)
Limit Switch(UPPER)
(Strength)
Motor(Elevation)
Perspiration Sensor
Printed board
(Pulse Sensor)
(Sensor)
(Remote Control)
Printed board
(Sensor Control)
Printed board
(Remote Control)
Printed board(Main)
Heater(Sole)
Thermistor
Printed board(Power)
Motor(Strength)
Motor(Massage)
Motor(Tapping)
Valve (No.8)
Valve (No.9)
Valve (No.7)
Valve (No.6)
Valve (No.5)
Valve (No.4)
Valve (No.10)
Valve (No.3)
Valve (No.2)
Valve (No.1)
Switch
Reclining Motor(Seat)
Motor
Switch
Motor
Switch
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HEC-DR7700
Error message indication (in Service Mode)
*Abnormal indications detected during operation are stored in a memory up to
seven. Seven abnormal indications stored can be confirmed in the service mode
(Older indications than the seven abnormal indications will be deleted sequentially).
To change over to the service mode, turn ON the POWER switch at the rear of the massager
while simultaneously pressing the OPERATION ON/OFF on a remote controller.
When the "FINE" button is pressed three times with the OPERATION ON/OFF kept pressed,
the massager is placed in the service mode.
(When the massager is placed in the service mode, four blue lamps at the WHOLE BODY
SENSOR AUTOMATIC COURSE come on).
To reset the service mode, turn OFF the POWER switch.
<Resetting Procedure of Abnormal Indication Memory>
Simultaneously press "REPATE" button on the sensor controller
to delete all abnormal indication memory (When the seven
STIFFNES indicators are all lit up, all abnormal indication memory
have been deleted).
When the massager is placed in the service mode, the latest abnormal indication is displayed.
The POSITION ADJUST " (DOWN)" button of the remote controller is used to display older
abnormal indications one by one, and " (UP)" to display newer abnormal indication one
by one (Following the sixth older (the oldest) indication, the latest indication is displayed again).
Up to seven abnormal indications are stored in a memory. In case of less than seven, since
there are not any abnormal indications, some of the seven STIFFNESS indicators are lit
alternatively to indicate the state that abnormalities are not stored.
POSITION ADJUST "UP" "DOWN" button
"OPERATION ON/OFF" button
"FINE" button (three times)
All abnormal indication
memory have been deleted
Latest
abnormality
"UP"
"DOWN"
Next older
abnormality
"UP"
"DOWN"
Second older
abnormality
"UP"
"DOWN"
Third older
abnormality
The oldest
abnormality
"UP"
"UP"
"DOWN"
"UP"
"DOWN"
"DOWN"
Fifth older
abnormality
"UP"
"DOWN"
Fourth older
abnormality
STIFFNESS
RELAX HIGHT
POWER switch "ON"
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HEC-DR7700
Problem Diagnosis Chart
Error message
Troubled portion
Troubled phenomenon Check item Counteraction method
POWER
REMOTE
CONTROL
SENSER
Nothing is displayed after the
power ON.
It displays after [ remote control
communication impossible ]
3 seconds.
(When Printed board (Main)
detects)
It displays after [ remote control
communication impossible ]
3 seconds.
(When Printed board (Remote
control) detects)
It displays after [ sensor
communication impossible ]
3 seconds.
(When Printed board (Main)
detects)
It displays after [ sensor
communication impossible ]
3 seconds.
(When Printed board (Senser)
detects)
Indication does not disappear.
"Grip the Sensor"
1. Check the current fuse for fusion.
2. Check the Printed board (Power) CN201output (AC100V).
3. Check the Printed board (Power) CN207 output (AC100V).
4. Check the Printed board (Main) CN8output (AC100V).
5. Check the Printed board (Main) CN10 output (approx. AC24V).
6. Check the Printed board (Main) CN13for connector come-off.
7. Check the Printed board (Remote control) CN1 for connector
come-off.
8. Check the Connector A,B (remote control) for disconnection
or shorting.
9. Others.
1. The connection confirmation of Printed board (Main) CN13.
2. The connection confirmation of Printed board (Remote control)
CN1.
3. Check the Connector A,B (remote control) for disconnection
or shorting.
4. Others.
1. The connection confirmation of Printed board (Main) CN13.
2. The connection confirmation of Printed board (Remote control)
CN1.
3. Check the Connector A,B (remote control) for disconnection
or shorting.
4. Others.
1. The connection confirmation of Printed board (Main) CN14.
2. The connection confirmation of Printed board (Sensor ) CN703.
3. Check the Connector A,B (Sensor) cable for disconnection or
shorting.
4. Others.
1. The connection confirmation of Printed board (Main) CN14.
2. The connection confirmation of Printed board (Sensor control)
CN703.
3. Check the Connector A,B (Sensor) cable for disconnection or
shorting.
4. Others.
1. The connection confirmation of Printed board (Sensor )CN701,
CN702.
Replace the current fuse.
Check the power switch, power cord and
transformer for normal conductivity and
replace them if necessary upon check.
Check the Printed board (Power).
Check the Connector (Printed board) .
Replace the transfomer.
Insert the connector.
Insert the connector.
Replace the Connector A,B (Remote control) .
Replace the Printed board (Remote control)
or Printed board (Main).
Insert the connector.
Insert the connector.
Replace the Connector A,B (Remote control) .
Replace the Printed board (Remote control)
or Printed board (Main).
Insert the connector.
Insert the connector.
Replace the Connector A,B (Remote control) .
Replace the Printed board (Remote control)
or Printed board (Main).
Insert the connector.
Insert the connector.
Replace the Connector A,B (Sensor) .
Replace the Printed board (Sennsor ) or
Printed board (Main).
Insert the connector.
Insert the connector.
Replace the Connector A,B (Sensor) .
Replace the Printed board (Sennsor ) or
Printed board (Main).
Insert the connector.
*Be sure to grip the sensor.
*When the user's skin is dry (especially a person with dry skin), the degree of stiffness may
not be measured correctly.
In such a case, slightly moisten with the fingers using hand cream.
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HEC-DR7700
Problem Diagnosis Chart
MASSAGE
TAPPING
Error message
Troubled portion
Troubled phenomenon Check item Counteraction method
*When there is no output at sensor
(IC902) for continuation 15 seconds
while Massage motor are getting
erectricity.
*When there is not output level
at sensor(IC902) for continuation
30 seconds while Massage motor
are getting erectricity.
*When there is no output at sensor
(IC921) for continuation 15 seconds
while tapping motor are getting
erectricity.
1. The connection confirmation of Printed board (Main) CN2
and the junction connector.
2. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901.
3. Check the Printed board (Main) CN2 output
(approx. DC60 - 100V).
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901.
2. Check turning on confirmation main harness.
3. Check the magnet in a Holder (magnet width) .
4. Check the Printed board (Massage pulse) IC902 for
inclination.
1. Check the massage motor belt for dislocation and cut-off.
1. The connection confirmation of Printed board (Main) CN2
and the junction connector.
2. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901.
3. Check the Printed board (Main) CN2 output
(approx. DC60 - 100V).
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901.
2. Check turning on confirmation main harness.
3. Check the magnet in a pulley (massage) .
4. Check the Printed board (Massage pulse) IC901 for
inclination.
1. Check the massage motor belt for dislocation and cut-off.
1. The connection confirmation of Printed board (Main) CN1
and the junction connector.
2. Check the Printed board (Main) CN1 output
(approx. DC60 - 100V).
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN906.
2. Check turning on confirmation main harness.
3. The magnet check for the tapping detection.
4. Check the Printed board (Tapping pulse) IC921 for inclination.
1. Check the tapping motor belt for dislocation and cut-off.
Insert the connector.
Insert the connector.
If output Replace the massage motor.
If no output Replace the Printed board
(Main).
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Massage pulse).
The massage motor belt correction, the
exchange.
Insert the connector.
Insert the connector.
If output Replace the massage motor.
If no output Replace the Printed board
(Main).
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Massage pulse).
The massage motor belt correction, the
exchange.
Insert the connector.
If output Replace the tapping motor.
If no output Replace the Printed board
(Main).
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Tapping pulse).
The tapping motor belt correction, the
exchange.
Massage mode doesn't move.
A stop of massaging motion
can not be carried out.
Massage motor rotation.
Massage mode doesn't move.
A stop of massaging motion
can not be carried out.
Massage motor rotation.
Tapping mode doesn't move.
A stop of tapping motion
can not be carried out.
Tapping motor rotation.
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HEC-DR7700
Problem Diagnosis Chart
STRENGTH
Error message
Troubled portion
Troubled phenomenon Check item Counteraction method
When there is not output level at
sensor for continuation 15 seconds
while strength motor are getting
erectricity.
When there is no detection of lower
limit position for continuation 15
seconds while strength motor are
moving downward way.
When there is no detection of upper limit
position for continuation 15 seconds while
strength motor are moving upper ward way.
When there is not output level at
sensor for continuation 15 seconds
while strength motor are getting
erectricity.
A stop of strength motion
can not be carried out.
A stop of strength motion
can not be carried out.
A stop of strength motion
can not be carried out.
A stop of strength motion
can not be carried out.
Strength motor rotation.
Strength mode doesn't move.
Strength motor rotation.
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN902.
The connection confirmation of Printed board (Strength
pulse) CN931.
2. Check turning on confirmation main harness.
3. The magnet check for the strength detection.
4. Check the Printed board (Strength pulse) IC931, IC932 for
inclination.
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN902.
The connection confirmation of Printed board (Strength
pulse) CN931.
2. The connection confirmation of Printed board (Massage
pulse) CN904.
3. Check the limit switch(strength).
4 Others.
1. The connection confirmation of Printed board (Main) CN3
and the junction connector.
2. Check the Printed board (Main) CN3 output (approx.
DC60 - 100V).
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN902.
The connection confirmation of Printed board (Strength
pulse) CN931.
2. Check turning on confirmation main harness.
3. The magnet check for the strength detection.
4. Check the Printed board (Strength pulse) IC931, IC932 for
inclination.
1. Check the strength motor belt for dislocation and cut-off.
1. The connection confirmation of Printed board (Main) CN3
and the junction connector.
2. Check the Printed board (Main) CN3 output (approx.
DC60 - 100V).
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN902.
The connection confirmation of Printed board (Strength
pulse) CN931.
2. Check turning on confirmation main harness.
3. The magnet check for the strength detection.
4. Check the Printed board (Strength pulse) IC931, IC932 for
inclination.
1. Check the strength motor belt for dislocation and cut-off.
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Strength pulse).
Insert the connector.
Insert the connector.
Replace the switch(strength).
Replace the Printed board (Main).
Insert the connector.
If output Replace the strength motor.
If no output Replace the Printed board (Main).
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Strength pulse).
The strength motor belt correction, the
exchange.
Insert the connector.
If output Replace the strength motor.
If no output Replace the Printed board (Main).
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Strength pulse).
The strength motor belt correction, the
exchange.
Strength mode doesn't move.
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HEC-DR7700
Problem Diagnosis Chart
ELEVATION
Error message
Troubled portion
Troubled phenomenon Check item Counteraction method
When there is not output level at
sensor(IC911) for continuation 30
seconds while elevation motor are
getting erectricity.
When there is no detection of lower
limit position for continuation 30
seconds while elevation motor are
moving downward way.
When there is no detection of upper limit
position for continuation 30 seconds while
elevation motor are moving upper ward way.
When there is not output level at
sensor(IC912) for continuation 30
seconds while elevation motor are
getting erectricity.
A stop of elevation motion
can not be carried out.
A stop of elevation motion
can not be carried out.
Elevation motor rotation.
Elevation motor rotation.
A stop of elevation motion
can not be carried out.
A stop of elevation motion
can not be carried out.
Elevation mode doesn't move.
Elevation mode doesn't move.
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN905.
The connection confirmation of Printed board (Elevation pulse) CN911.
2. Check turning on confirmation main harness.
3. The magnet check for the elevation detection.
4. Check the Printed board (Elevation pulse) IC912 for inclination.
5. Check the limit switch(elevation).
6. The connection confirmation of Printed board (Main) CN15
1. Check the elevation motor belt for dislocation and cut-off.
2. The connection confirmation of Printed board (Main) CN4
and the junction connector.
1. Confirm short circuit of each lead wires of PCB (Main) CN15
2. Installation confirmation of a limit switch (elevation).
3. Check the limit switch(elevation).
4. Others.
1. Check the elevation motor belt for dislocation and cut-off.
2. The connection confirmation of Printed board (Main) CN4
and the junction connector.
1. The connection confirmation of Printed board (Main) CN4
and the junction connector.
2. Check the Printed board (Main) CN4 output (approx.DC60 - 100V).
3. Check the elevation motor belt for dislocation and cut-off.
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN905.
The connection confirmation of Printed board (Elevation pulse) CN911.
2. Check turning on confirmation main harness.
3. The magnet check for the elevation detection.
4. Check the Printed board (Elevation pulse) IC912 for inclination.
5. Check the limit switch(elevation).
6. The connection confirmation of Printed board (Main) CN15
1. The connection confirmation of Printed board (Main) CN4
and the junction connector.
2. Check the Printed board (Main) CN4 output (approx.DC60 - 100V).
3. Check the elevation motor belt for dislocation and cut-off.
1. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN905.
The connection confirmation of Printed board (Elevation pulse) CN911.
2. Check turning on confirmation main harness.
3. The magnet check for the elevation detection.
4. Check the Printed board (Elevation pulse) IC911 for inclination.
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Elevation pulse).
Replace the switch(elevation).
Insert the connector.
The elevation motor belt correction, the
exchange.
Insert the connector.
Replace the switch assembly.
Repair limit switch (elevation) installation.
Replace the switch(elevation).
Replace the Printed board (Main).
The elevation motor belt correction, the
exchange.
Insert the connector.
Insert the connector.
If output Replace the elevation motor.
If no output Replace the Printed board (Main).
The elevation motor belt correction, the
exchange.
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Elevation pulse).
Replace the switch(elevation).
Insert the connector.
Insert the connector.
If output Replace the elevation motor.
If no output Replace the Printed board (Main).
The elevation motor belt correction, the
exchange.
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Elevation pulse).
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HEC-DR7700
Problem Diagnosis Chart
Error message
Troubled portion
Troubled phenomenon Check item Counteraction method
RECLINING
FOOT REST
1. The connection confirmation of Printed board (Power) CN206.
2. Check the Printed board (Power) CN206 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN17.
2. Check the foot rest reclining upper limit switch.
3. Others.
1. The connection confirmation of Printed board (Power) CN206.
2. Check the Printed board (Power) CN206 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN17.
2. Check the foot rest reclining lower limit switch.
3. Others.
1. The connection confirmation of Printed board (Power) CN206.
2. Check the Printed board (Power) CN206 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN17.
2. Check the foot rest reclining upper limit switch.
3. Others.
1. The connection confirmation of Printed board (Power) CN206.
2. Check the Printed board (Power) CN206 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN17.
2. Check the foot rest reclining lower limit switch.
3. Others.
Insert the connector.
If output Replace the reclining motor
(foot rest).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (foot rest).
Replace the Printed board (Main).
Insert the connector.
If output Replace the reclining motor
(foot rest).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (foot rest).
Replace the Printed board (Main).
Insert the connector.
If output Replace the reclining motor
(foot rest).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (foot rest).
Replace the Printed board (Main).
Insert the connector.
If output Replace the reclining motor
(foot rest).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (foot rest).
Replace the Printed board (Main).
The foot rest reclining motion
doesn't move. (Don't up)
The foot rest reclining motion
doesn't move. (Don't down)
The foot rest reclining motion
doesn't move. (Don't down)
The foot rest reclining motion
doesn't move. (Don't up)
A foot rest lilacinning operation
stop is not carried out.
A foot rest lilacinning operation
stop is not carried out.
A foot rest lilacinning operation
stop is not carried out.
A foot rest lilacinning operation
stop is not carried out.
When there is no detection of reclining
switch(upper limit) at the foot part for
continuation 1 minutes while reclining
motor are moving for raising seat.
When there is no detection of reclining
switch(lower limit) at the foot part for
continuation 1 minutes while reclining
motor are moving for lower seat.
When there is detection of reclining
switch(upper limit) at the foot part for
continuation 1 minutes while reclining
motor are moving for lower seat.
When there is detection of reclining
switch(lower limit) at the foot part for
continuation 1 minutes while reclining
motor are moving for raising seat.
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12
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HEC-DR7700
Problem Diagnosis Chart
Error message
Troubled portion
Troubled phenomenon Check item Counteraction method
RECLINING
BACK REST
1. The connection confirmation of Printed board (Power) CN205.
2. Check the Printed board (Power) CN205 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN16.
2. Check the back rest reclining upper limit switch.
3. Others.
1. The connection confirmation of Printed board (Power) CN205.
2. Check the Printed board (Power) CN205 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN16.
2. Check the back rest reclining lower limit switch.
3. Others.
1. The connection confirmation of Printed board (Power) CN205.
2. Check the Printed board (Power) CN205 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN16.
2. Check the back rest reclining upper limit switch.
3. Others.
1. The connection confirmation of Printed board (Power) CN205.
2. Check the Printed board (Power) CN205 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN16.
2. Check the back rest reclining lower limit switch.
3. Others.
Insert the connector.
If output Replace the reclining motor
(back rest).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (back rest).
Replace the Printed board (Main).
Insert the connector.
If output Replace the reclining motor
(back rest).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (back rest).
Replace the Printed board (Main).
Insert the connector.
If output Replace the reclining motor
(back rest).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (back rest).
Replace the Printed board (Main).
Insert the connector.
If output Replace the reclining motor
(back rest).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (back rest).
Replace the Printed board (Main).
The back rest reclining motion
doesn't move. (Don't up)
The back rest reclining motion
doesn't move. (Don't down)
The back rest reclining motion
doesn't move. (Don't down)
The back rest reclining motion
doesn't move. (Don't up)
A back rest lilacinning operation
stop is not carried out.
A back rest lilacinning operation
stop is not carried out.
A back rest lilacinning operation
stop is not carried out.
A back rest lilacinning operation
stop is not carried out.
When there is no detection of reclining
switch(upper limit) at the back part for
continuation 1 minutes while reclining
motor are moving for raising seat.
When there is no detection of reclining
switch(lower limit) at the back part for
continuation 1 minutes while reclining
motor are moving for lower seat.
When there is detection of reclining
switch(upper limit) at the back part for
continuation 1 minutes while reclining
motor are moving for lower seat.
When there is detection of reclining
switch(lower limit) at the back part for
continuation 1 minutes while reclining
motor are moving for raising seat.
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13
-
HEC-DR7700
Problem Diagnosis Chart
HEATER
PRESSURE
SENSOR
Error message
Troubled portion
Troubled phenomenon Check item Counteraction method
When there is pressure sensor
output of Continuation 3 second
and less then 0.1V.
When there is thermistor output
of continuation 2 second and
less then 0.1V.
When there is thermistor output
of continuation 2 second and
more then 4.9V.
1. The connection confirmation of Printed board (Power) CN204.
2. Check the Printed board (Power) CN204 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN18.
2. Check the seat reclining lower limit switch.
3. Others.
1. The connection confirmation of Printed board (Power) CN204.
2. Check the Printed board (Power) CN204 output
(approx. DC100V).
1. The connection confirmation of Printed board (Main) CN18.
2. Check the seat reclining upper limit switch.
3. Other
1.
The connection confirmation of Printed board (Main) CN12
.
2. Check the Connector ass'y A,B(heater) for disconnection.
3. Check the Thermistor for disconnection.
4. Others.
1.
The connection confirmation of Printed board (Main) CN12
.
2. Check the Connector ass'y A,B(heater) for shorting.
3. Check the Thermistor for shorting.
4. Others.
1. Check the volume rotary (pressure) .
(CN903 red-black approx. 10k /red-white approx.
250 - 10k )
2. The connection confirmation of Printed board (Main) CN11
and Printed board (Massage pulse) CN901 and CN903.
3. Check the main harness for disconnection or shorting.
4. Others.
Insert the connector.
If output Replace the reclining motor (seat).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (seat).
Replace the Printed board (Main).
Insert the connector.
If output Replace the reclining motor (seat).
If no output Replace the Printed board
(Power).
Insert the connector.
Replace the reclining motor (seat).
Replace the Printed board (Main).
Insert the connector.
Replace the
Connector ass'y A,B (heater)
.
Replace the
heater(sole)
.
Replace the Printed board (main).
Insert the connector.
Replace the
Connector ass'y A,B (heater)
.
Replace the
heater(sole)
.
Replace the Printed board (main).
Replace the volume rotary (pressure).
Insert the connector.
Replace the main harness.
Replace the Printed board (main).
RECLINING
SEAT
The seat reclining motion
doesn't move. (Don't down)
A foot rest lilacinning operation
stop is not carried out.
The foot rest reclining motion
doesn't move. (Don't up)
A foot rest lilacinning operation
stop is not carried out.
When there is no detection of reclining
switch(lower limit) at the seat part for
continuation 1 minutes while reclining
motor are moving for lower seat.
When there is no detection of reclining
switch(upper limit) at the seat part for
continuation 1 minutes while reclining
motor are moving for raising seat.
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14
-
HEC-DR7700
Problem Diagnosis Chart
OTHERS
NORMAL
Error message
Troubled portion
Troubled phenomenon Check item Counteraction method
An abnormal power supply.
An abnormal power supply.
An abnormal power supply.
1. Check the power supply of an power point.
2. Others.
1. Check the power supply of an power point.
2. Others.
1. Check the relay (Printed board (main) RY1).
Replace the Printed board (main).
Replace the Printed board (main).
Replace the Printed board (main).
Up to seven abnormal indications are stored in a memory. In case of less than seven, since
there are not any abnormal indications, some of the seven STIFFNESS indicators are lit
alternatively to indicate the state that abnormalities are not stored.
When the massaging rollers detach from the body during the Whole Body Sensor Automatic Course
or the Automatic Course, the body pressure sensor will work to stop the operation by pulling back
the massaging rollers for safety.
In such a case, begin the operation again from the start.
9 buttons flash on and off, and
the m
assage
stops
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15
-
HEC-DR7700
Air-Bag Operation Confirmation Procedure
Turn ON the POWER switch at the rear of the massager while simultaneously pressing the
POSITION ADJUST "UP" and "DOWN" buttons and "SOLE WARMER" button on the remote
controller (This operation should be started with the POWER switch turned OFF).
When the examination mode is started up, both a backrest and a foot rest move slightly and
come to a stop.
Start-up of Examination Mode
Press either " (DOWN)" or " (UP)" button of the LOWER BODY adjustment on the
remote controller.
Check if the air-bag inflates sequentially as shown below.
* If there are any problems, check air leakage, breakage of air hoses, and the air-bag.
Air-Bag Operation Confirmation
1, Foot pinching, outside
2, Foot pinching, inside
3, Foot shiatsu, middle
4, Foot shiatsu, back and forth
5, Ankle pinching
6, Leg pinching, inside, outside
7, Leg shiatsu, lower
9, Waist, right, left
8, Leg shiatsu, upper
1
2
1
2
3
3
4
4
5
5
6
4
4
6
6
6
7
8
9
9
7
8
OPEN
LOCK
ON
OFF
POWER
POSITION ADJUST "UP" and "DOWN" buttons and "SOLEWARMER"button
POWER switch "ON"
(Simultaneously press)
LOWER BODY adjusting button
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16
-
HEC-DR7700
Motor Operation Confirmation Procedure
Turn ON the POWER switch at the rear of the massager while simultaneously pressing the
POSITION ADJUST "UP" and "DOWN" buttons and "SOLE WARMER" button on the remote
controller (This operation should be started with the POWER switch turned OFF).
When the examination mode is started up, both a backrest and a foot rest move slightly and
come to a stop.
Start-up of Examination Mode
Press either " (DOWN)" or " (UP)" button of the LOWER BODY adjustment on the remote
controller. (move for 3min)
Seven motors work at the same time when they push "REPEAT" button.
Massage motor and tapping motor is fastest moves.
Elevevation motor and Strength motor goes to an upper
point and lower point and return.
Reclinning motor (foot rest/back rest/seat) repeats the expansion and
contraction.
Movement / a stop is possible with a "REPEAT" button again and again.
*When I changed massage unit assembly / reclining motore /pcb, I confirm
movement by this function.
Because Istop by an error when there is abnormality, I confirm a place of pertinence.
As for this function , sole warmer / air pump / valve moves at the same time ,too.
Air-Bag Operation Confirmation
Motor Operation Confirmation
1.
Masssge motor
2.
Elevation motor
3.
Tapping motor
4. Strength motor
5. Reclining motor
(Seat)
<Seat under>
<Back rest>
7. Reclining motor
(Foot rest)
6. Reclining motor
(Back rest)
"REPEAT" button
1
2
2
4
4
3
1
-
17
-
HEC-DR7700
Replacement Procedure
(1) Replacement of arm rest assembly
, cover (arm rest lower)
1, Remove one cord holder set screw and unfix
two remote controller cords. Photo-1
2, Insert a minus screwdriver in a hole under a
cover and remove a this side discounted cover.
Photo-1
3,
Remove three stand assembly (remote control)
set screws and take off the stand assembly
(remote control) .
Photo-2
4, Remove two set screws on the arm rest and
lift up and take off the arm rest . Photo-2
5, Take off the other side in the same way.
6, Remove four cover (arm rest lower) set
screws and take off the cover
(arm rest lower). Photo-2
(2) Replacement of PCBs (main)
& (power)
1, Remove four cover (arm rest lower) left
set screws and take off
the
cover
(arm rest lower) left. Photo-2
2, Defeat the main body so that a leg becomes
the top with the back possible Photo-3
3, Lift up a foot rest and insert a screwdriver
and so forth into a link to fix the link.
Photo-3
4, Remove six cover (under) set screws and
take off
the
cover (under upper)right ,cover
(under upper)left, cover (under front)
Photo-3
5, Remove one cover (PCB) set screws and
take off
the
latches of ribs at the rear of
the cover (PCB). Photo-4
Cord holder
Cover
Photo-1
Cover (under fornt)
Cover (under upper,fornt) set screws
Cover (PCB)
Cover (PCB) set screw
Photo-4
Stand (remote control)
Insert minus screwdriver
Arm rest
Cover set screws
Cover (arm rest lower)
Arm rest
Photo-2
Stand (remote control)
Stand set screws
Arm rest set screws
Photo-3
Cover (under upper)right
Driver,etc
Cover (under upper)left
-
18
-
HEC-DR7700
Replacement Procedure
(4) Replacement of Air Pump,
Transformer
1, Take off the arm rest and cover(arm rest
lower). Photo-1,2
2, Take off the cover (under front ) Photo-3
3, Remove two cover(air pump) set screws and
take off the cover(air pump). Photo-7
4, Take off the cord processing of an air pump.
5, Remove four fixing rubbers of the air pump
and take off the air pump. Photo-7
6, Take off the cord processing of a transformer.
7, Remove two transformer set screws and
take off the transformer. Photo-7
*When taking off the air hoses, indicate a
mark such as number, symbol
(Exercise care so as not to make a
mistake in connecting the hoses).
6, Disconnect connectors connected to the
PCB (power). Photo-5
7, Unfix nine stoppers (PCB) and take off the
PCB (power). Photo-5
8, Remove three stay (PCB) set screws and
take off the stay (PCB). Photo-5
* There is a set screw around under a reclining
motor at the left side.
9,
Disconnect the connectors connected to the
PCB (main). Photo-5
10,
Unfix nine stoppers (PCB) from the bottom
side of the massager and take off the
PCB (main). Photo-5
(3) Replacement of Valve
1, Take off the arm rest and cover(arm rest
lower). Photo-1,2
2, Take off the cover (under front ) Photo-3
3, Disconnect each air hose. Photo-6
4, Remove the cord processing of a valve.
Photo-6
5, Remove one holder(valve) set screws and
take off the valve assembly and holder(valve).
Photo-6
6, Remove two valve set screws and take off
the valve assembly. Photo-6
Stay (PCB)
Stopper
PCB (main)
Stay(PCB) set screws
Photo-5
PCB(power)
Holder set screw
Cover (air pump)
Cover (air pump) set screws
Transformer
Set screws
Air pump
Photo-7
Photo-6
Holder (valve)
Valve
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19
-
HEC-DR7700
Replacement Procedure
(5) Replacement of Reclining Motor
1, Take off the arm rest and cover(arm rest
lower). Photo-1,2
2, Take off the cover (under front ). Photo-3
3, Disconnect each cord processing and cords.
4, Lay down the massager with its left side
facing downward. Photo-8
5, Each reclining motor (set) is fixed at two
places on both ends. Therefore, remove
E rings on both ends and pull out fixing pins.
Photo-9
(6) Replacement of Power Switch
and Current Fuse
1, Take off the cover (arm rest lower) right.
Photo-2
2, Remove each cord processing and
disconnect the cords.
3, Remove two case (switch box) set screws
and take off the case (switch box).
Photo-10
4, Open a fuse case of current fuses and take
out a current fuse. Photo-11
5, Remove two switch holder set screws and
take off a switch holder.
Photo-11
6, Remove a switch fixing screw and take off
the POWER switch. Photo-11
Switch holder set screws
Case set screws
POWER switch
Connector (sensor A)
Connector (remote control A)
Photo-10
Photo-11
Case (switch box)
Current fuse
Power cord
Photo-8
Reclining motor
(foot rest)
Reclining motor
(back rest)
Reclining motor (seat)
E rings & fixing pins
Photo-9
Reclining motor (back rest)
Reclining motor (foot rest)
E rings & fixing pins
Reclining motor (seat)
E rings & fixing pins
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20
-
HEC-DR7700
Replacement Procedure
(7) Replacement of Remote Control
1, Take off the cover (arm rest lower) right.
Photo-2
2, Take off the power supply box assembly.
Photo-10
3, Remove each connector processing and
disconnect the connectors. Photo-12
4, Remove nine remote control case set screws
and take off a remote control case (lower).
Photo-13
5, Remove two PCB (remote control) set screws
and take off the PCB (remote control).
Photo-14
6, Disconnect the interconnecting connector
CN1 of the connector (remote control A).
Photo-14
(8) Replacement of Sensor
1, Take off the cover (arm rest lower) right.
Photo-2
2, Take off the power supply box assembly.
Photo-10
3, Remove each cord processing and
disconnect the cords. Photo-12
4, Remove four sensor case set screws and
take off the sensor case (upper).
Photo-15
5, Take off the PCB (sensor). Photo-16
6, Disconnect the interconnecting connector
CN701 ,CN702,CN703 of the connector
(sensor A). Photo-16
PCB (remote control)
CN1
Remote control case set screws
Remote control case (lower)
Photo-13
Photo-12
PCB set screws
Connector (remote control A)
Photo-14
Sensor case set screws
Sensor case (upper)
Photo-15
Photo-16
Connector (remote control B)
Connector joint
Connector ( sensor A)
Connector ( sensor B)
Connector (sensor A)
Connector (sensor A)
PCB (sensor)
CN703
CN701
CN702
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Sanyo HEC-DR7750 User manual

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User manual
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