Aquaguard Neo RO+UV+TA+MC Water Purifier User manual

Brand: Aquaguard

Model: Neo RO+UV+TA+MC Water Purifier

Type: User manual

Aquaguard Neo RO+UV+TA+MC Water Purifier provides clean and healthy drinking water for your family. Its advanced purification technology removes impurities, bacteria, viruses, and heavy metals, ensuring safe and refreshing water. The Total Alkalinity Adjuster maintains the pH balance, and the Mineral Cartridge enhances the taste by adding essential minerals like calcium and magnesium. Enjoy healthier, great-tasting water with every sip.

NEO

MINERAL

CHARGE

CALCIUM & MAGNESIUM

ENRICHED WATER NEO

Only Aquaguard®

• Has the trust of over 15 million mothers*

• Is owned by over 1.62 lakh doctors

• Has service with 5 kms. range of wherever you are

• Has over 21 different technologies to address 21 different water conditions

across the country

• Is certified by over 135 leading national and international laboratories

• Is sold in over 35 countries worldwide

Make sure that your Aquaguard® Neo is installed by a trained Eureka Forbes

Service Technician only.

1. Input water must be tested for Total Dissolved Solids (TDS) and Total Hardness.

2. Install your Aquaguard® Neo in a dry ventilated place.

- Keep it away from direct sunlight, heating devices or areas below freezing

temperatures.

- You can keep it on the kitchen counter or wall-mount it.

- The purifier should be placed in area which is free of ants/insects/other pests.

3. Ensure that the input tap water temperature is in the range of 10º-40ºC.

- Avoid installation to a hot water tap as it can damage the filters.

4. Ensure that the input water pressure for Neo RO+UV+MTDS / RO are

from 0.3 kg/cm2 – 3.0 kg/cm2 and Neo UV+UF is from 0.3 kg/cm2 – 2.0

kg/cm2.If the input water pressure is more than specified, installation of a PRV

(Pressure Reducing Valve)** is mandatory. If the input water pressure is less

than specified, installation of a booster pump** is recommended.

5. Flush filter thoroughly and independently for 3-5 minutes to remove fine

particles present in the filter. This should be done before installation of the unit.

6. After installing, run the purifier for 5-10 minutes and drain this water.

Input water quality usage limitations:

1. If the input water iron content is more than 0.3 mg/litre, use of an iron remover**

is recommended as a pre-treatment.

2. If the input water turbidity is more than 5 NTU or comprises colloidal particles,

use of a special filter** is required as a pre-filter.

3. If the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is

more than 300 ppm (mg/L), use of a Membrane life enhancer**

is recommended.

4. Do not install the water purifier if the TDS is more than that prescribed in the

technical specifications.

MTDS REGULATOR OPERATING PROCEDURE: (Only Applicable for

RO+UV+MTDS models)

TDS modulator is located inside the product. As per factory setting, it comes in fully

closed mode. TDS level of output water can be increased by slowly loosening the

spindle of the TDS modulator (anti-clockwise). Normally a slight quarter turn is

enough to increase the TDS of the output water. Rotating the spindle in the clockwise

direction closes the TDS modulator and reduces the level of TDS blending.

Please note that the TDS blending, and its adjustment is dependent upon the level of

TDS of input water and on the TDS reduction capacity of the RO membrane. TDS

adjustment should be done by the authorised Eureka Forbes technician only.

*As per Superbrands & Reader’s Digest.

HERE’S HOW YOUR AQUAGUARD®

NEO UV+UF WORKS

**Available at an extra cost.

HYBRID DIVERTER

VALVE

NOTE : THIS IS A SCHEMATIC ILLUSTRATION OF THE PRODUCT TO GIVE A VISUAL SCHEME OF WORKING OF UNITS.

THIS IS NOT AN ACTUAL ENGINEERING DRAWING OF THE PRODUCT.

PURIFIED WATER

STORAGE TANK

RAW WATER

INLET FLOAT

DISC

LPS

E-BOILING

QG TUBE

UF CARTRIDGE

11 w- UV LAMP

I FILTER

FLOW

RESTRICTOR

CHEMI BLOCK

(WITH BUILT-IN PARTICLE TRAP FILTER)

SOLENOID

VALVE

AQUAGUARD Neo UV+UF

( WATER FLOW DIAGRAM )

MINERAL CHARGE CARTRIDGE

WHY IS AQUAGUARD® INSTALLING YOUR AQUAGUARD® NEO

INSTALLING YOUR AQUAGUARD® NEO

PURIFICATION PROCESS

AQUAGUARD® NEO UV+UF

UV disinfects the water by eliminating waterborne

disease-causing bacteria, viruses and protozoa,

thereby, making it safe to drink.

i-Filter™ Multi-Layered

Polypropylene Roving

Wound Cartridge

Chemi-Block

(with built-in

Particle Trap

Filter™)

Dust Free

Bacteriostatic

Activated Carbon

Block

Removes fine suspended particles such as dust, dirt,

mud and sand from water.

Reduces excess chlorine, bad odour, colour and

organic impurities. It also removes very fine turbidity

causing particles.

Ultra Filter UF Hollow Fiber Capillary tube type membrane-based technology that

imparts crystal clear clarity to drinking water in

addition to making the water safe from bacteriological

contamination.

Germicidal UV LampUV e-boiling

Instantly charges purified water with essential

micro-nutrients like Calcium & Magnesium which

enhance the taste of water & makes it healthier for

consumption.

Calcium &

Magnesium

Enriched Water

Mineral Charge

Cartridge

LED INDICATION CHART FOR

AQUAGUARD® NEO UV+UF

Aquaguard® Neo UV+UFModel

Dimension (W X D X H) 320 mm x 278 mm x 476 mm

Net Weight 4.5 KG (Approx.)

3 Purification Technology UV+UF

6.2 Litres (approx.)4 Tank Capacity

i-Filter™, Chemi-Block, UF Filter, UV e-boiling,

Mineral Charge Cartridge

5 Standard Filtration

Supplied

Power Rating 20 Watts (Max.)

Input Iron (Max.)

0.3 mg/L

Total Dissolved Solids

(TDS) (max.)

Up to 200 mg/L

Input Water

Temperature

10°C to 40°C

Input Chlorine Content

(Max.)

0.2 mg/L

Input Water Turbidity

(Max.)

5 NTU

Input Water Pressure

Range**

0.3 to 2.0 kg/cm2

UV Lamp 11 Watts

UV Lamp Life 8,000 burning hours (as per manufacturer's spec.)

Operating Voltage Range 150VAC to 250 VAC, 50 Hz

Power Supply Input 230VAC, 50Hz. Output: 12V.(ON Board AC -DC)

ELECTRICAL SPECIFICATIONS

RECOMMENDED INPUT WATER PARAMETERS

PRODUCT SPECIFICATION

*Technical Specifications are subject to change without prior notice.

Note: SMPS is designed to operate from 150VAC to 280VAC.

Note: The performance data presented in the table is applicable under standard laboratory conditions#.

Actual performance may vary depending on the input water quality, water pressure and condition of

filters. Input water quality/pressure/TDS are important determinants of recovery rate and rejection.

**If the input water pressure is more than 2.0 kg/cm2, installation of a PRV (Pressure Reducing Valve)

is mandatory. If the input water pressure is less than 0.3 kg/cm2, installation of a booster pump is

recommended. These accessories are available at an extra cost.

Warranty void if not installed as per recommendations.

#Standard Test Conditions:

Feed Water Quality: TDS Max: 200 mg/L

Pressure: 1 kg/cm2, Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L,

Iron: below 0.3 mg/L, Life: 6,000 liters

Power

Parameters LED Indication UV+UF Remarks

All LEDs Red, Green, and Blue will glow one after other for 1 sec.

Blue LED will be Solid if Power is Available.

Purification Process

Power

Service

Tank Full

Blue LED will be solid.

Red LED will Be OFF.

Green LED Will blink at 0.5 secs rate for 30 secs.

Blue LED will be solid.

Red LED will be OFF.

Green LED will blink at 0.5 secs rate continuously.

Blue LED Will be solid.

Red LED will be OFF.

Green LED will be solid.

Blue LED will be Solid.

Red LED will be Solid.

Green LED will be OFF.

Blue LED will be Solid.

Red LED will Blink at 0.5 secs Rate.

Green LED will be OFF.

Blue LED will blink at 0.25 secs rate.

Red LED will be OFF.

Green LED will be OFF.

Tank Filling Mode

Storage (Tank Full)

UV Lamp Error

SV Error

LPS

Power

Service

Tank Full

Power

Service

Tank Full

Power

Service

Tank Full

Power

Service

Tank Full

Power

Service

Tank Full

HERE’S HOW YOUR AQUAGUARD®

NEO RO WORKS

PURIFICATION PROCESS IN YOUR

AQUAGUARD® NEO RO

HERE’S HOW YOUR AQUAGUARD®

RO WORKS

Reduces TDS, hardness, pesticides and heavy metals like

arsenic, lead and mercury. Eliminates microorganisms like

bacteria, viruses, protozoa and cysts.

i-Filter™ Multi-Layered

Polypropylene Roving

Wound Cartridge

Chemi-Block

(with built-in

Particle Trap

Filter™)

Dust Free

Bacteriostatic

Activated Carbon

Block

Removes fine suspended particles such as dust, dirt,

mud and sand from water.

Reduces excess chlorine, bad odour, colour and

organic impurities. It also removes very fine turbidity

causing particles.

Membrane

Life Enhancer***

Special anti-scalant

media

Prevents scaling of dissolved salts on the surface of

the membrane, thereby, enhancing the membrane life

and performance.

Thin Film composite

(TFC) reverse

osmosis membrane

Reverse

Osmosis

Cartridge

Instantly charges purified water with essential

micronutrients like Calcium & Magnesium which

enhance the taste of water & makes it healthier for

consumption.

Mineral Charge

Cartridge

5. Calcium & Magnesium

Enriched Water

Aquaguard® Neo ROModel

Dimension (W X D X H) 320 mm x 278 mm x 476 mm

Net Weight 6.2 KG (Approx.)

3Purification Technology RO

6.2 Litres (approx.)4 Tank Capacity

i-Filter™, Chemi-Block, Reverse Osmosis Membrane,

Mineral charge cartridge.

5 Standard Filtration

supplied

Power Rating 35 Watts (Max.)

Input Iron (Max.)

0.3 mg/L

Total Dissolved Solids

(TDS) (max.)

Up to 2,000 mg/L

Input Water

Temperature

10°C to 40°C

Total Hardness 600 mg/L

Input Chlorine Content

(Max.) 0.2 mg/L

Input Water Turbidity

(Max.) 5 NTU

Input Water Pressure

Range** 0.3 to 3 kg/cm2

Operating Voltage Range 150VAC to 250 VAC

Power Supply Input 230V AC, 50Hz./Output (internal AC/DC Adaptor)

24V DC, 2.5 A

ELECTRICAL SPECIFICATIONS

RECOMMENDED INPUT WATER PARAMETERS

PRODUCT SPECIFICATION

HYBRID DIVERTER

VALVE

NOTE : THIS IS A SCHEMATIC ILLUSTRATION OF THE PRODUCT TO GIVE A VISUAL SCHEME OF WORKING OF UNITS.

THIS IS NOT AN ACTUAL ENGINEERING DRAWING OF THE PRODUCT.

RAW WATER

INLET

SV-24V

BOOSTER PUMP

LPS

DRAIN

FLOW

RESTRICTOR

PURIFIED WATER

STORAGE TANK

FLOAT

DISC

MEMBRANE LIFE ENCHANCER

MINERAL CHARGE CARTRIDGE

RO MEMBRANE

I FILTER

CHEMI BLOCK

(WITH BUILT-IN PARTICLE TRAP FILTER)

( WATER FLOW DIAGRAM )

AQUAGUARD Neo RO

Membrane life enhancer is

recommended to be installed

if the TDS is above 1000 ppm

or hardness above 300 ppm

***Not a part of the product, Membrane life enhancer is recommended if the input water TDS is more than 1,000 ppm

(mg/L) or input water hardness is more than 300 ppm (mg/L). Available at extra cost.

*Technical Specifications are subject to change without prior notice.

Note: SMPS is designed to operate from 150VAC to 280VAC.

Note: The performance data presented in the table is applicable under standard laboratory

conditions#. Actual performance may vary depending on the input water quality, water pressure,

turbidity and condition of filters. Input water quality/pressure/TDS are important determinants of

recovery rate and rejection.

**If the input water pressure is more than 3.0 kg/cm2, installation of a PRV (Pressure Reducing

Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm2, installation of a booster

pump is recommended.

If the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is more than 300

ppm (mg/L), use of a Membrane life enhancer is recommended.

These accessories are available at an extra cost.

Warranty void if not installed as per recommendations.

#Standard Test Conditions:

Feed Water Quality: TDS Max: 1,000 mg/L with NaCl

Pressure: 1 kg/cm2, Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L,

Iron: below 0.3 mg/L Life: 6,000 liters, Pressure on membrane: 75 psi, Product recovery @ 25%

AQUAGUARD® NEO UV+UF

TECHNICAL SPECIFICATIONS*

AQUAGUARD® NEO RO+UV+MTDS

TECHNICAL SPECIFICATIONS*

A QUICK CHECKLIST

CARTRIDGE LIFE

Note: Please refer Standard Test Conditions# for filter life.

**As per manufacturer's spec.

Water tastes

bad

1. Is the tank clean?

2. Have you kept the purified

water in the tank for too

long?

3. Is it time to change the

filter?

Less water has

been purified

1. Is the tap water valve

closed?

2. Is the tap water pressure

too low?

3. Filters may be clogged or

damaged?

Water doesn't

flow into the

storage tank

1. Is there water available in

the overhead tank?

2. Is the main water supply

tap closed?

3. Not sure what is wrong?

Water is

leaking

1. Is water coming out of

the top of the purifier?

1. Clean the storage tank.

2. Dispose of water and clean the tank.

3. Call an authorised Eureka Forbes

service technician.

1. Open the tap water valve.

2. If so, the amount of purified water will

be reduced.

3. Call an authorised Eureka Forbes

service technician.

1. Ensure the overhead tank is filled with

water.

2. Ensure the tap is open.

3. Call an authorised Eureka Forbes

service technician.

1. Close the tap water valve, unplug the

power cord and call an authorised Eureka

Forbes service technician.

Problems Checkpoints Solutions

Consumable Cartridges

i-Filter™ 6,000# Litres

Chemi-Block

Mineral Charge Cartridge

UF Filter

UV Lamp (11W) (UV+UF)

UV Lamp (4W) (RO+UV+MTDS) 5,000 burning hours**

RO membrane

Average Service Life

6,000# Litres

8,000 burning hours**

6,000# Litres

Aquaguard® Neo RO+UV+MTDSModel

Dimension (W X D X H) 320 mm x 278 mm x 476 mm

Net Weight 7 KG (Approx.)

3Purification Technology RO+UV+MTDS

6.2 Litres (approx.)4 Tank Capacity

i-Filter™, Chemi-Block, Reverse Osmosis Membrane,

UV e- boiling, Mineral charge cartridge

5 Standard Filtration

Supplied

Power Rating 40 Watts (Max.)

Input Iron (Max.)

0.3 mg/L

Total Dissolved Solids

(TDS) (max.)

Up to 2,000 mg/L

5++

Input Water

Temperature

10°C to 40°C

Total Hardness 600 mg/L

Input Chlorine Content

(Max.)

0.2 mg/L

Input Water Turbidity

(Max.)

5 NTU

Input Water Pressure

Range**

0.3 to 3 kg/cm2

UV Lamp 4 Watts

UV Lamp Life 5,000 burning hours (as per UV lamp manufacturer spec.)

Operating Voltage Range 150VAC to 250 VAC, 50 Hz

Power Supply Input 230 VAC, 50Hz and Output: 24V (On board AC-DC)

ELECTRICAL SPECIFICATIONS

RECOMMENDED INPUT WATER PARAMETERS

PRODUCT SPECIFICATION

For Aquaguard® Neo RO+UV+MTDS / RO / UV+UF (Refer model specific components)

LED INDICATION CHART FOR

AQUAGUARD® NEO RO

HERE’S HOW YOUR AQUAGUARD®

NEO RO+UV+MTDS WORKS

LED INDICATION CHART FOR

AQUAGUARD® NEO RO+UV+MTDS

PURIFICATION PROCESS IN YOUR

AQUAGUARD® NEO RO+UV+MTDS

UV disinfects the water by eliminating waterborne

disease-causing bacteria, viruses & protozoa,

thereby, making it safe to drink.

i-Filter™ Multi-Layered

Polypropylene Roving

Wound Cartridge

Chemi-Block

(with built-in

Particle Trap

Filter™)

Dust Free

Bacteriostatic

Activated Carbon

Block

Removes fine suspended particles such as dust, dirt,

mud and sand from water.

Reduces excess chlorine, bad odour, colour and

organic impurities. It also removes very fine turbidity

causing particles.

Membrane Life

Enhancer***

Special Anti-scalant

Media

Prevents scaling of dissolved salts on the surface of

the membrane thereby enhancing the membrane life

and performance.

Reverse

Osmosis

Membrane

Thin Film Composite

(TFC) Reverse

Osmosis Membrane

UV e-boiling Germicidal UV Lamp

Instantly charges purified water with essential

micronutrients like Calcium & Magnesium which

enhance the taste of water & makes it healthier for

consumption.

Mineral Charge

Cartridge

Calcium &

Magnesium

Enriched Water

Reduces TDS, hardness, pesticides and heavy

metals like arsenic, lead and mercury. Eliminates

micro-organisms like bacteria, viruses, protozoa

and cysts.

TDS Regulator Mechanical System Adjusts the TDS of purified water to provide healthy

water always.

Power

Parameters LED Indication RO+UV+MTDS Remarks

All LEDs Red, Green, and Blue will glow one after other for 1 sec.

Blue LED will be Solid if Power is Available.

Purification Process

Power

Service

Tank Full

Blue LED will be solid.

Red LED will Be OFF.

Green LED Will blink at 0.5 secs rate for 6 secs.

Blue LED will be solid.

Red LED will be OFF.

Green LED will blink at 0.5 secs rate continuously.

Blue LED Will be solid.

Red LED will be OFF.

Green LED will be solid.

Blue LED will be Solid.

Red LED will be Solid.

Green LED will be OFF.

Blue LED will be Solid.

Red LED will Blink at 0.5 secs Rate.

Green LED will be OFF.

Blue LED will blink at 0.25 secs rate.

Red LED will be OFF.

Green LED will be OFF.

Tank Filling Mode

Storage (Tank Full)

UV Lamp Error

SV/Pump Error

LPS

Power

Service

Tank Full

Power

Service

Tank Full

Power

Service

Tank Full

Power

Service

Tank Full

Power

Service

Tank Full

HYBRID DIVERTER

VALVE

NOTE : THIS IS A SCHEMATIC ILLUSTRATION OF THE PRODUCT TO GIVE A VISUAL SCHEME OF WORKING OF UNITS.

THIS IS NOT AN ACTUAL ENGINEERING DRAWING OF THE PRODUCT.

RAW WATER

INLET

SV-24V

BOOSTER PUMP

DRAIN

LPS

MEMBRANE LIFE ENCHANCER

TDS MODULATOR

E-BOILING

QG TUBE

4 w- UV LAMP

FLOW

RESTRICTOR

PURIFIED WATER

STORAGE TANK

FLOAT

DISC

FLOW

RESTRICTOR

RO MEMBRANE

I FILTER

CHEMI BLOCK

(WITH BUILT-IN PARTICLE TRAP FILTER)

( WATER FLOW DIAGRAM )

AQUAGUARD NEO RO + UV + MTDS

MINERAL CHARGE CARTRIDGE

Membrane life enhancer is

recommended to be installed

if the TDS is above 1000 ppm

or hardness above 300 ppm

***Not a part of the product, Membrane life enhancer is recommended if the input water TDS is more than 1,000 ppm

(mg/L) or input water hardness is more than 300 ppm (mg/L). Available at extra cost.

*Technical Specifications are subject to change without prior notice.

Note: SMPS is designed to operate from 150VAC to 280VAC).

Note: The performance data presented in the table is applicable under standard laboratory

conditions#. Actual performance may vary depending on the input water quality, water pressure,

turbidity and condition of filters. Input water quality/pressure/TDS are important determinants of

recovery rate and rejection.

**If the input water pressure is more than 3.0 kg/cm2, installation of a PRV (Pressure Reducing

Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm2, installation of a booster

pump is recommended.

If the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is more than 300

ppm (mg/L), use of a Membrane life enhancer is recommended.

These accessories are available at an extra cost.

Warranty void if not installed as per recommendations.

#Standard Test Conditions:

Feed Water Quality: TDS Max: 1,000 mg/L with NaCl

Pressure: 1 kg/cm2, Turbidity: 1 NTU, Temperature: 25°C, Chlorine: below 0.2 mg/L,

Iron: below 0.3 mg/L, Life: 6,000 liters, Pressure on membrane : 75 psi, Product recovery @25%

Parameters LED indication RO Remarks

Blue LED will ON*

Power Blue LED will be ON.

Tank Full

Power

Tank Full

Green LED will be ON.

Tank Filling

Mode

Storage

(Tank Full)

Blue LED will be "ON" continuously,

whenever the input power is available,

other LEDs will be ON/OFF based on the

conditions, refer below chart.

Power ON

Green LED will be OFF.

Blue LED will be ON.

NOTE: In case Blue LED is ON (& Green is OFF) but if there is no water in the Tank, then kindly

check the input water supply and condition of Filters.

CLEANING AND DISINFECTION OF

WATER STORAGE TANK

TIPS FOR SAFETY AND MAINTENANCE OF

YOUR AQUAGUARD®

1. Read attentively and understand the purifier and its functions, before

use.

2. Installation and service has to be conducted by authorised person

from Eureka Forbes Limited only.

3. In case of any damage or incorrect functioning, immediately contact an

authorised service centre of Eureka Forbes Limited.

4. Water from waste water tube is not suitable for drinking. You can use

that water for gardening or to clean floors (For applicable models only).

5. Water storage tank must be periodically (at least once in every 30

days) cleaned using a disinfectant (For applicable models only).

6. Drain the water if it hasn’t been used for over 48 hours.

7. Ensure that the flow restrictor is checked and replaced (if required), by

the authorised service technician during the mandatory service or

in-service call (For applicable models only).

8. Ensure that the replacement of the consumable cartridges are done by

a trained Eureka Forbes technician.

9. Ensure that the filter cartridges and spares used during service/re-

placement, are genuine and from Eureka Forbes Limited only.

Note: Storage Tank of this product must be periodically cleaned (at least

once in every 30 days) by a disinfectant. Disinfection Tablets may be

purchased from the Company Authorised Service Centre. Please follow

the disinfection process strictly as per the instructions as provided in this

User Manual.

1. Drain the tank completely.

2. Switch OFF the water purifier from the main power supply.

3. Open the top cover, wipe the inside of the tank with a dry, clean soft

cloth.

4. Keep the top cover in place.

5. Switch the power supply ON.

6. Let the storage tank get filled & then drop one disinfection tablet* into the

tank.

Caution:Keep the Disinfection Tablets out of the reach of children.

Do not eat / consume the tablet.

7. Keep the top cover in place & leave the unit for 30 mins.

8. After 30 mins. open the tap & discard this and the first filling water

completely.

9. Now your unit is ready to use. In case, you notice any medicinal

taste/smell, discard the tank of water fully & let it refill again.

10. Please ensure that this disinfection process is carried out by the

authorised installation person/service technician during first installation

and in every subsequent mandatory servicing of your product.

WARRANTY TERMS & CONDITIONS

1. The Products are warranted against manufacturing defects for a period of twelve (12) months from the date of original purchase.

2. The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorized agent adequate opportunity

to inspect test and remedy them for which the Customer will deposit the goods at its own expense, if so, required by the Company with the

Company's Office/Service Centre along with the original invoice in the city where they are sold.

3. The Inspection and Test Report of the company's office/service centre will be final and binding under the warranty for determining defects, repairs /

alterations required or carried out or certifying work of the goods thereafter.

4. Aquaguard® may require initial setting, post-installation, depending on varying water conditions and power supply. In case of any service requirement,

post-installation, please contact the company's service centre.

5. The company or its authorized agent will be entitled to retain any defective part replaced under the warranty.

6. Notwithstanding anything to the contrary contained or implied by this warranty:

a) The company's liability under this warranty shall be limited to the first sale of the goods by the company to the customer and will not apply or extend

to any secondary sale of goods by the customer.

b) The company's liability under this warranty shall be limited only to defects in the goods which occur under the conditions of normal operation of the

goods and their proper and prescribed use. The warranty does not cover or extend to defects which are determined by the company or its authorized

agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the

goods or any part thereof by others or the use of the goods on electrical supply for which they are not designed, or damage caused by lightening or

other electrical disturbances or interruptions, dismantling or re-installation at a different location.

c) The company's liability under this warranty shall remain valid only if the goods are duly installed by the company or its authorized agency at the location

specified in the invoice and such installation is undertaken by the company or its authorized agent or franchisee.

d) Consumable items mentioned in the consumables table are subject to normal wear and tear are not covered by this warranty. Please refer model

specific components given in the user manual under the table “consumable cartridges”.

e) Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 litres (whichever is earlier) from the date of installation, on the condition

that the input water is as per the standard test conditions for RO variants (provided in the section “Technical specifications table”), mentioned in the

user manual. If the RO membrane gets clogged within warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the

company authorized service person/centre after inspection. (At applicable for RO models only.)

f) The customer will have no claim against the company, its employees and its authorized agents or franchisees under or pursuant to this warranty in

respect of death or injury to the customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or

accident, fire or operation or utilization of the goods otherwise than in accordance with the user manual or by due to any other cause or circum

stances beyond the control of the company.

g) The company's liability, under this warranty, shall in no event and under no circumstances exceed the price paid by the customer to the company for

the goods stated in the invoice.

General

For the purpose of this warranty, the following expressions shall have the following meanings respectively:

1. The 'Goods' shall mean the goods described in the Order Form.

2. The 'Customer' shall mean the original purchaser of goods from the company.

3. The 'Company' shall mean EUREKA FORBES LIMITED.

4. Aquaguard® means and includes Aquaguard®, Aquaguard® Select and Sure from Aquaguard®.

5. 'General Terms & Conditions' shall mean the terms and conditions agreed upon by the customer and the company printed on the Order Form.

*Available with Eureka Forbes Service Technician.

[email protected]

Environment Protection:

"Protection" has always been our motto and guiding principle. We care for the environment. We urge you to recycle

the packaging material or take it to the nearest recycling facility rather than disposing of it with the rest of your waste.

Your product has been designed to work for many years, however, should you wish to upgrade or replace your old

product, remember to help protect the environment by disposing of it at your local e-waste disposal centre. Should

you have any queries, the nearest authorised service centre of Eureka Forbes will be able to guide you.

Allow us to become your environment partner; together we can make the world a cleaner place.

old logo and new logo are both original Aquaguard products from the house of Eureka Forbes Limited.

AGUM_Col_V2

WARRANTY TERMS & CONDITIONS

6. 'Invoice' shall mean the invoice issued by the company to the customer describing the goods and indicating, inter alia, the total purchase price

thereof and name of the customer.

7. 'User Manual shall mean the instructions for Installation, use and maintenance provided through QR code along with Product supplied by the

company.

8. EFL reserves the right, in its absolute discretion, to change, alter or discontinue and alter the terms and conditions from time to time without any prior

notice.

9. Any disputes are subject to Mumbai Jurisdiction only.

Post-warranty

1. The customer may be offered a yearly Service Contract at the prevailing company rates and terms.

2. In case the customer does not wish to enter the Service Contract, he has the option of calling the company's service centre having his Aquaguard®

services on an actual basis, i.e., by paying the labour cost and spares needed to attend to that service/complaint call at the prevailing company rates. Such

service will be rendered by the company in towns/places where the company has its service centres.

3. If during such servicing it is necessary for the company to replace or repair defective components or parts, the customer shall be required to pay for the

same as per the company's prevailing price list.

4. Eureka Forbes limited reserves the right to offer annual maintenance contract/ensure availability of spares only up to 7 years from the date of

invoice.

*Conditions apply.

R00-0122