TV Ears Original
User Manual
Voice Clarifying Circuitry®
v1.10.2017.6.O
TV Ears logos, pictures, design, and content © TV Ears, Inc. All rights reserved.
Keep these instructions in a safe place for future reference.
Important Safety Information............................
Introduction...................................................
Product Diagram..............................................
What’s Included...............................................
Ideal TV Ears Placement...................................
Installation
Step 1 - Place & Power the Transmitter...............
Step 2 - RCA Analog Installation........................
Alternative Installation Method - 3.5mm Cord
Analog Installation...........................................
Step 3 - Charge the Headset.............................
Custom Fit the Headset....................................
Using the System & Features.............................
Caring for your Product....................................
FAQs & Troubleshooting....................................
Before You Call................................................
Appendix
Warranty and Return Information.......................
Manufacturer Declarations.................................
Technical Specications....................................
Other Products................................................
Accessories....................................................
Contact Information.........................................
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Rear Cover
Table of Contents
TV Ears, Inc. asks that you read all instructions completely and heed
all warnings to ensure proper handling and prevent any injuries.
Failure to act in accordance with TV Ears, Inc.’s instructions can lead
to physical harm or injury.
For safety purposes, do not deface the prongs on the AC adapters. If
the provided plug does not t into your outlet, purchase the correct
adapter or consult an electrician for further assistance.
Only use attachments and accessories specied by TV Ears, Inc.
with your TV Ears system.
Warning: To prevent possible hearing loss, do not listen at high
volume levels for long periods of time.
Warning: To reduce the risk of re or electric shock, do not expose
the TV Ears product to rain or moisture. The TV Ears product should
not be exposed to dripping or splashing liquids. Do not place objects
lled with liquid such as vases on or near the TV Ears product.
Warning: Keep batteries out of reach of children. Discard the
batteries appropriately and carefully. If swallowed, call The National
Button Battery Ingestion Hotline at 1-202-625-3333.
Warning: The magnetic eld emitted by the TV Ears speakers
is minimal. When used as indicated, TV Ears headsets should
not cause magnetic interference with pacemakers or internal
debrillators. The magnetic eld strength of the speakers is less
than 1 Gauss when within 1 inch (3 cm) of the pacemaker or
internal debrillator. It is recommended that the user keep the
ear tips at least 1 inch away from any pacemaker or internal
debrillator. If you have concerns, we recommend you contact your
physician.
! Important Safety Information
2For assistance, call 866-611-9934. See Page 19
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Introduction
Thank you for purchasing from TV Ears and welcome to the
family! This User Manual is designed to give you the most
information possible and answer all the questions you might
have when installing and using your new product.
In this manual, we will demonstrate the ideal set up as
well as show you how to successfully install your product
with illustrated step-by-step instructions. You will learn
what each piece is used for, how to use all of the features
available to you, and how to troubleshoot the issues most
commonly experienced by other users. We aim to cover
any pitfalls you might experience, and give you tips for best
practices.
Towards the back of the manual, you will nd information
on our warranty, technical specications of your product,
and support contact information just in case you have any
questions.
Again, we welcome you to the TV Ears family and wish you
happy TV listening!
For assistance, call 866-611-9934. See Page 19
Product Diagram
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Headset
Bow Arm
Tone Dial
On/Off &
Volume Dial
Foam Ear Tips
For assistance, call 866-611-9934. See Page 19
Product Diagram continued...
Transmitter
Charging Cradles
Infrared Signal Lights
Charging Lights
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Top/Front
Back
DC 12V Power PortAnalog Audio In
For assistance, call 866-611-9934. See Page 19
Package Contents
5.0 Analog Transmitter
5.0 Wireless Headset
RCA Analog Audio Cord
AC Power Adapter
3.5mm Analog Audio Cord
6For assistance, call 866-611-9934. See Page 19
Ideal TV Ears Placement
Every wireless TV Ears system utilizes infrared technology to
send audio signals from the transmitter to the headset.
Infrared technology requires a direct line-of-sight from the
transmitter to the receiver (or headset) to successfully transmit
audio signals. Therefore, when installing any wireless TV Ears
system, you will have to be sure the transmitter has a direct
line-of-sight with the headset when the headset is in use.
For the best results, the transmitter should be placed on a at
surface that is three to ve feet from the ground and should be
facing directly towards the seating area where the headset will
be used. Make sure that nothing is blocking the signal between
the transmitter and headset (ie. books, newspapers, etc.).
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For assistance, call 866-611-9934. See Page 19
Installation
pgs. 9-12
Step 1 - Place & Power the Transmitter
This step explains where to place the transmitter for the best
performance as well as how to power the transmitter.
The infrared diodes on the transmitter must be in direct line-
of-sight with the headset when using the system for best
performance. There cannot be anything blocking the direct signal,
otherwise there will be no audio received and no sound heard.
Place the transmitter on a at surface that is 3 to 5 feet
above the ground. Be sure it is pointed to the seating
area where the headset will be used.
Plug the AC adapter into a standard electrical outlet or
surge protector (a surge protector is recommended to
protect against power surges).
Plug the end of the AC adapter into the port labeled
“12V” on the back of the transmitter. The correct port has
a blue border around it.
Analog Audio In
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V
12v
Power Port
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For assistance, call 866-611-9934. See Page 19
Step 2 RCA Analog Installation
This step will explain how to connect the TV Ears transmitter
to your television, satellite, or cable box using an RCA analog
audio cord.
• If you cannot get to the back of your TV, you can also use these
instructions to install the system to your cable or satellite box.
• Be aware that the “Audio” ports on the front of your television are
typically “Audio In” ports and will not send audio to the headset.
• Audio ports labeled “L” & “R” will also not send audio to the
headset.
Plug the dual end of the audio cord (red and black ends)
into the analog “Audio Out” ports on the back of the
television, satellite, or cable box.
Plug the single end of the audio cord into the port labeled
“Analog Audio In” on the back of the transmitter. The
correct port has a yellow border around it.
• TV Ears systems are mono systems. This means that you will still
hear sound through both the left and right earpieces even if you
only have the left or right audio connected.
• Your TV’s audio settings may be set to “variable” or “xed”. If you
want to be able to control your TV volume level separate from
your TV Ears volume level, you will need to make sure your TV is
set to “xed”. Contact your TV manufacturer for assistance.
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Analog Audio In
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3.5mm
Analog Audio
10 For assistance, call 866-611-9934. See Page 19
ALTERNATIVE INSTALLATION METHOD
3.5mm Cord Analog Installation
This step is an alternative to Step 2 on page 10.
This step will explain how to connect the TV Ears transmitter
to your television, satellite, or cable box using a 3.5mm
analog audio cord.
• If you connect the 3.5mm audio cord to the Headphone port on
your TV, your TV Ears will still function properly, but the sound to
your television speakers will be muted. The port is usually labeled
with an icon that looks like the following:
Plug one end of the 3.5mm audio cord into the “Audio
Out” port on the back of the television, satellite box, or
cable box.
Plug the other end of the audio cord into the port labeled
“Analog Audio In” on the back of the transmitter. The
correct port has a yellow border around it.
•Your TV’s audio settings may be set to “variable” or “xed”. We
recommend that you set your audio settings to “xed” for better
audio quality when using this installation option. If you want to be
able to control your TV volume level separate from your TV Ears
volume level, you will need to make sure your TV is set to “xed”.
Contact your TV manufacturer for assistance.
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Analog Audio In
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3.5mm
Analog Audio
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For assistance, call 866-611-9934. See Page 19
Step 3 - Charge the Headset
This step will instruct you on how to appropriately charge the
headset to make sure you’re getting the best use possible.
• Although every TV Ears headset comes with enough of a battery
charge to perform an initial test of the system upon installation, a
FULL CHARGE OF AT LEAST 14 HOURS BEFORE FIRST USE is
recommended to help prolong the lifespan of the battery.
• The TV Ears headset will last around 6 hours on a full charge,
but will last a lesser or greater amount of time depending on the
average volume level of the headset.
Turn the volume knob of the headset to the “off” position.
You should hear and feel a ‘click’ when the knob has been
turned all the way to the “off” position.
Place the headset into the transmitter’s charging cradle
and be sure the front of the headset is facing towards the
front of the transmitter. The TV Ears logo is visible on both the
front of the headset and the front of
the transmitter.
Firmly press down on the
headset when it is in the cradle
until it is secure. The headset should
slightly stick in the cradle when you
try to remove it. The charging light
will illuminate when the headset is in
the correct position.
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ANALOG
FRONT
12 For assistance, call 866-611-9934. See Page 19
All TV Ears headsets should be adjusted prior to rst use
to t the user comfortably.
Follow these directions to adjust the width of the headset
for your comfort.
CUSTOM FIT YOUR HEADSET
1. Hold the ear tip of each side with your rst two ngers
and thumb and then “crisscross” the arms.
2. Gently pull the arms toward the body of the headset so
that the ear tips are touching the volume and tone knobs.
3. Wrap one are under the other like an overhand knot.
Allow headset to charge overnight in this position.
Repeat this process as often as necessary to achieve
the desired t.
TV EARS
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TV EARS
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TV EARS
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14 For assistance, call 866-611-9934. See Page 21
For best audio quality, we recommend rotating the ear tips into
different positions to align them with your ear canals.
Follow these directions to adjust the angle of the ear tips for your
comfort.
1. Grasp the elbow (pictured above) with your thumb
and forenger.
2. Rotate each elbow individually.
3. Repeat with small rotations in either direction if
receiving low or mufed sound.
CUSTOM FIT YOUR EAR TIPS
Elbow
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For assistance, call 866-611-9934. See Page 21
Using the System & Features
The Headset
Putting the Headset On
Using both hands, gently separate the arms at the top by the
ear tips and place the earpieces into each ear.
Removing the Headset
Make sure the headset is completely turned off. Using both
hands, gently separate the arms at the top by the ear tips
removing the earpieces from your ears.
On/Off and Volume Control
To turn the headset on, rotate the volume dial towards the “on”
position and set the volume to your comfort level. To turn the
headset off, rotate the volume dial towards the “off” position
until you feel and hear a ‘click’. When you feel the ‘click’, this
means the headset is completely turned off and is ready to be
charged.
Tone Control
The tone dial allows you to control the amount of bass and
treble that is output by the headset. To adjust the tone, simply
turn the dial back and forth until you nd the balance that suits
your preference.
For assistance, call 866-611-9934. See Page 19
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Using the System & Features continued...
The Transmitter
Charging Lights
There are two charging lights on the transmitter. They are the
two leftmost green lights on the front of the transmitter. When
a headset is charging in the front cradle, the left of the two
charging lights will illuminate. When charging a headset in the
back cradle, the right of the two charging lights will illuminate.
Infrared Lights
There are six infrared lights located on the front of the
transmitter to the right of the charging light. These lights
provide the transmission of the audio signal from the
transmitter to the headset. When the transmitter is connected
to power, these six lights will illuminate a dim red color. If one
or more of these lights is not illuminated, the bulbs may be
burnt out and may cause decreased transmission power, which
can affect the range and the quality of the audio signal. If one
or more of these lights are not illuminated, call our support line
for assistance.
Refer to page 4 for a diagram of the product.
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For assistance, call 866-611-9934. See Page 19
Caring for your Product
Do not use or submerge TV Ears products near water,
moisture, or other liquids.
Clean with a dry cloth.
Do not install near any heat sources such as radiators, heat
registers, stoves, or any other apparatus (including ampliers)
that produce heat.
Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point
where the cord exits from the transmitter.
TV Ears recommends using a surge protector to protect your
product from power surges.
Refer all servicing to qualied service personnel. Servicing is
required when the TV Ears product has been damaged in any
way, such as when the power-supply cord is damaged, liquid
has been spilled on the product, objects have fallen into the
product, the product has been exposed to rain or moisture,
does not operate normally, has been dropped, cracked, or has
been broken.
For assistance, call 866-611-9934. See Page 19
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