Trendnet TV-IP311PI User guide

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LCD TVs
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User guide

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TRENDnetUser’sGuide TV‐IP311PI
©Copyright2017TRENDnet.AllRightsReserved. 2
Contents
ProductOverview...........................................................................................4
Features......................................................................................................4
Hardware....................................................................................................4
PoE..........................................................................................................4
PowerPort..............................................................................................4
OutdoorReady........................................................................................4
VandalResistant......................................................................................4
Performance...............................................................................................4
3Megapixel.............................................................................................4
NightVision.............................................................................................4
SmartIR...................................................................................................4
DigitalZoom............................................................................................4
IPv6..........................................................................................................4
AdvancedPlayback.................................................................................4
D‐WDR.....................................................................................................5
Storage....................................................................................................5
FreeApps................................................................................................5
ComplimentarySoftware........................................................................5
PackageContents........................................................................................5
AngleAdjustment.......................................................................................6
ResetButton...............................................................................................6
Warnings.....................................................................................................7
Cautions......................................................................................................7
InstallationProcedure.....................................................................................8
Planforinstallationlocation...........................................................................8
Viewingangle..............................................................................................8
WeatherConditions....................................................................................8
HardwareInstallation......................................................................................9
Cabling.........................................................................................................9
Waterproofcap...........................................................................................9
Mountyourcamera....................................................................................9
SetupYourCamerawithCD..........................................................................11
AccessyourCamerawiththeWebBrowser.................................................13
SystemManagementandDefaultSettings........................
.......................13
Logging‐intotheCamerafortheFirstTime(Windows)...........................13
Logging‐intotheCamerafortheFirstTime(OSX)..................................16
LiveView...................................................................................................20
Playback....................................................................................................21
Searchforvideorecordings..................................................................21
TimeLine...............................................................................................21
Playback................................................................................................22
Sliceimagesfromvideoplayback.........................................................22
Downloadsectionsofvideo..................................................................23
Downloadsnapshots.............................................................................23
Log.............................................................................................................24
TRENDnetUser’sGuide TV‐IP311PI
©Copyright2017TRENDnet.AllRightsReserved. 3
Searchforlogs.......................................................................................24
SystemInformation...................................................................................25
SystemConfiguration....................................................................................26
DeviceSettings..........................................................................................26
UserAccounts...........................................................................................27
TimeSettings.............................................................................................27
DaylightSavings........................................................................................28
LiveViewSettings.....................................................................................29
Maintenance.............................................................................................30
NetworkSettings...........................................................................................31
TCP/IP........................................................................................................31
Port............................................................................................................32
DDNS.........................................................................................................32
PPPoE........................................................................................................33
SNMP.........................................................................................................33
802.1X.......................................................................................................35
IPAddressFilter........................................................................................35
QualityofService(QoS)............................................................................36
UPnP..........................................................................................................36
VideoSettings...............................................................................................37
VideoFormat............................................................................................37
DisplaySettings.........................................................................................38
OnScreenDisplaySettings........................................................................40
TextOverlay..............................................................................................41
PrivacyMask.............................................................................................41
VideoRecording........................................................................................42
Events............................................................................................................43
MotionDetection......................................................................................43
VideoTamper............................................................................................45
Exception...................................................................................................46
Snapshot....................................................................................................47
Email..........................................................................................................48
NetworkStorage...........................................................................................49
NetworkStorage.......................................................................................49
StorageManagement...............................................................................50
FTPServer.................................................................................................51
Regulations....................................................................................................52
FederalCommunicationCommissionInterferenceStatement....................52
RoHS..........................................................................................................52
Europe–EUDeclarationofConformity....................................................53
LimitedWarranty..........................................................................................54
TRENDnetUser’sGuide TV‐IP311PI
©Copyright2017TRENDnet.AllRightsReserved. 4
ProductOverview

TV‐IP311PI
Features
TheOutdoor3MPPoEDomeDay/NightNetworkCamera,modelTVIP311PI,
providespowerful3megapixelnightvisionincompletedarknessforupto25
meters (82 ft.). This ultra‐compact vandal resistant fixed dome camera is
outdoor ready with an IP66 weather rated housing. It comes withafree
Apple®andAndroid™mobileappandComplimentarypro‐gradesoftwareto
manageupto32TRENDnetcameras.
Hardware
PoE
SaveinstallationcostswithPoweroverEthernet(PoE)
PowerPort
Optionalpowerportfornon‐PoEinstallation
OutdoorReady
OutdoorIP66weatherrated
VandalResistant
Impactprotectionrated:IEC60068‐275Eh,50J;EN50102,exceedingIK10
Performance
3Megapixel
Record2048x1538pixelvideoat15fpsinH.264compression
NightVision
Nightvisionupto25meters(82ft.)incompletedarkness
SmartIR
DynamicIRadjustmentoptimizesnightvisibility
DigitalZoom
Digitallyzoomanywherewithintheviewingfield
IPv6
IPv6support
AdvancedPlayback
Advancedin‐cameraarchivedvideoreviewfunctionality
TRENDnetUser’sGuide TV‐IP311PI
©Copyright2017TRENDnet.AllRightsReserved. 5
D‐WDR
DigitalWideDynamicRangeimprovesvideoqualityinhighcontrastlighting
environments
Storage
Sambavideosupportwithnotificationifstoragedriveisfull
FreeApps
SeelivevideoonamobiledevicewithfreeApple®andAndroid™apps
ComplimentarySoftware
Complimentarypro‐gradesoftwaretomanageupto32TRENDnetcameras
PackageContents
TV‐IP311PIpackageincludes:
TV‐IP311PI
QuickInstallationGuide
CD‐ROM(UtilityandUser’sGuide)
Cameramountinghardware
(Optionalpoweradapternotincluded)
Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online
retailer,orreseller/distributorfromwhichtheproductwaspurchased.
DrillingTemplate
MountingScrews
NetworkCable
WaterproofAccessories
TorxScrewDriver
TRENDnetUser’sGuide TV‐IP311PI
©Copyright2017TRENDnet.AllRightsReserved. 6
1. Mountingbase
2. Horizontalstand
3. Verticalstand
4. Lowerdome
5. Cables
6. Infra‐redlamps
7. Lens
8. BlackLiner
9. Safetyrope
PhysicalDescriptions

AngleAdjustment
Loosenthetiltlockscrews,adjustthetiltingpositioninarangefrom15to
90,andtightenthetiltlockscrews.
ResetButton
Pushandholdtheresetbuttonthenpoweronthecamera.Keepholdingthe
reset button for more than 10 seconds to reset configuration tofactory
default.
Screw
ResetButton
10/100PoE
NetworkPort
DCPower
12VDC1A
TRENDnetUser’sGuide TV‐IP311PI
©Copyright2017TRENDnet.AllRightsReserved. 7
Warnings
Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected.
Followthesesafetyguardstopreventseriousinjuryordeath.
If using the power adapter, please choose the power adapter that
meetsthesafetyextralowvoltage(SELV)standardorIEC60950‐1and
LimitedPowerSourcestandard.
Iftheproductdoesnotworkproperly,pleasecontactyourdealeror
thenearestservicecenter.Neverattempttodisassemblethecamera
yourself. Disassembling the product will void the warranty and may
causeharmorinjury.
Toreducetheriskoffireorelectricalshock,donotexposethisproduct
torainorwater.
The installation should be done by a qualified service person and
shouldconformtoallconstructionandelectricregulationsandother
localcodes.
Cautions
Injuryorequipmentdamagemaybecausedifanyofthesecautions are
neglected.Followtheseprecautionstopreventpotentialinjuryormaterial
damage.
MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.
Donotdropthecameraorsubjecttophysicalshock.
Donottouchsensormoduleswithfingers.Ifcleaningisnecessary,use
acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill
notbeused foranextended period oftime,put onthelens capto
protectthesensorfromdirt.
DonotaimthecameralensatthestronglightsuchastheSunoran
incandescentlamp.Stronglightcandamagethecamerasensor.
Thesensormaybeburnedoutbyalaserbeam,sowhenanylaser
equipmentisbeingused,makesurethatthesurfaceofthesensorwill
notbeexposedtothelaserbeam.
Donotplacethecamerainextremelyhot,coldtemperatures(the
operating temperature should be between ‐10°C to 60°C), dusty or
damp environment, and do not expose it to high electromagnetic
radiation.
Toavoidheataccumulation,goodventilationisrequiredforaproper
operatingenvironment.
Keepoutofwaterandanyliquid.
Whileshipping,thecamerashouldbepackedinitsoriginalpacking.
TRENDnetUser’sGuide TV‐IP311PI
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InstallationProcedure
There are number of factors involved in a successful camera installation.
Followthesuggestedinstallationstepsandgothroughthechecklists.This
guidewillhelpyoumakeyourcamerainstallationsmoothlyandeasily.
Planforinstallationlocation
Viewingangle
TheTV‐IP311PIisadomecamerawithafocusedviewingangle(70horizontal)
thatprovidesnon‐distortedanddetailedimages.Choosethelocationwhere
hasgoodangletoshoottheimageyouexpecttosee.Themotiondetection
areashouldalsobeconsideredwheninstallingthecamera.
WeatherConditions
TheTV‐IP311PIisasmalldomecamera,whichfitsmostinstallationsindoor
andoutdoor. Thecameracanworkunderawiderangeofweatherconditions.
Forsevereweatherconditions,acamerahousingwithtemperature and
moisture control is recommended. Using the camera in milder weather
conditionswillhelpextendthecamera’sproductlifeandpreservethequality
ofthevideoimage.
Moisture:Avoiddampormoistenvironmentswheneveryoucan.The
TV‐IP311PIisan IP66 grade waterproofcamera, and itwillworkin
moist environments. However, rain may affect the picture quality,
especiallyatnight,watermayreflectthelightfromtheinfra‐red
illumination and degrade picture quality. Install your camera in dry
weatherwhenpossibleandsealingwellwhenyouscrewonthecap.
Temperature:TV‐IP311PIworkswithinaspecifiedtemperaturerange.
Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe
camera.Itsrecommendedthatyouuseanenclosurewithaheaterand
blower if you plan on using this camera outside of the specified
temperaturerange.
Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage
theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,
provideprotectionfortheimagesensor.
Lighting:Considerinstallingyourcamerafacesthesamedirectionof
thelightsources.Shootingimageswithtop‐downpositionoutdooror
nexttotheexistinglightsourcearegoodchoices.Avoidthelightsource
ifitcreatesashadethatdarkenstheviewingarea.
TRENDnetUser’sGuide TV‐IP311PI
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HardwareInstallation
Cabling
It’s recommended that the wiring the cable in your home or office by a
professional.Ifyoualreadyhavethecabledeployed,makesurethecableand
theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs
oftwistedlinesarerequiredforpoweranddata.Poorcablequalitymaycause
unexpectedproblems.Testingyourcableorrunninganewcableissuggested
fornewcamerainstallation.
Waterproofcap
TheTV‐IP311PIitselfisIP66 gradewateranddustproof.Thereisasetof
networkcablewaterproofcapsthatcomeswiththepackageaswell.Run
yourcablegoingthroughtheaccessories,andthencrimpthecablewithan
RJ45module.Pluginthenetworkcableandthentightenthewaterproofcap
topreventwaterrunningintocamerathroughthecable.
Mountyourcamera
Tryoutthebestcameravideoshootingposition.Drillthescrewholesandthe
cableholeifnecessarywiththedrilltemplatecomeswiththepackage.

Loosenthescrewswiththetorxscrewdriverwhichcomeswiththepackage
toremovethelowerdome.
TRENDnetUser’sGuide TV‐IP311PI
©Copyright2017TRENDnet.AllRightsReserved. 10
Fix the mounting base on the ceiling with the screws that come with the
package.Routethecablesintotheceilingorrouteitthroughtheholeonthe
side.
Loosenthetiltlockscrews,adjustthetiltingpositioninarangefrom15to
90,andtightenthetiltlockscrews.
Fastenthelowerdomebacktothecameraevenlyandtightly.Thisstep
isimportanttoblockthewateranddust.
Screw
Cable
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SetupYourCamerawithCD
1. InserttheInstallationCDROMintoyourcomputersCDROMdriveto
initiatetheAuto‐Runprogram.Chooseyourpreferredlanguageandthen
clicktheInstallCameraUtility.
2. InstalltheCameraUtilityasinstructed

3. Last,clickNexttofinishtheinstallation.
4. ThiswillalsorequireyoutoInstallWinPcapprogramifyoudon’thave
thisinstalledbefore,pleasefollowtheonscreenInstructionstoInstallIt.
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5. RestartthecomputeraftertheInstallation.
6. Afterthecomputerhasrestarted,doubleclickontheCameraUtilityicon
tolaunchtheprogram.
7. Findthecamerayouwouldliketoaccessandconfigurethendoubleclick
ontheIPaddress.

8. ContinuetothenextsectionAccessyourCamerawiththeWeb
Browserfordetailconfigurationsofthecamera.
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AccessyourCamerawiththeWebBrowser
SystemManagementandDefaultSettings
Ifyoudidn’tgothroughtheTV‐IP311PICDinstallationwizardoryouhave
resettheTV‐IP311PItofactorydefaultsbypressingandholdingresetbutton
whilepoweronthecameraandkeepholdingthebuttonforover10seconds,
yourTV‐IP311PIhasfollowingsettings:
SystemDefault
Management
IP
Dynamic assigned if there’s a DHCP server on the
networkorself‐assigned192.168.10.30
Administrator
name
admin
Administrator
password
admin
Ifyouwanttoaccessyourcameradirectlyinsteadofusingsoftware,youcan
follow the steps specified in thischaptertologintoyourcamera.Aweb
browserplug‐inmustbeinstalledtowatchvideosmoothly.
ForWindowssystem,pleasegotothenextparagraph.
ForOSXsystem,pleasegodirectlytopage16

Logging‐intotheCamerafortheFirstTime(Windows)
1. FindthecamerafromtheUtilityanddoubleclickontheIPaddressto
openthebrowser.
2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and
thenclickOK.
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3. The camera management page will detect if you installed the camera
videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom
theTV‐IP311PIcamera.
4. Downloadtheplug‐intoyourcomputerandthenandcloseyourbrowser.
Launchtheplug‐ininstallationtoinstalltheplug‐in.
5. Permission request may show up depends on the Internet security
settingsonyourcomputer.ClickYestoinstalltheplug‐in.
6. ClickNexttoinstalltheplug‐in.
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7. ClickFinishtofinishtheinstallation.
8. Openthebrowserandloginagain.
9. Enter theusername admin andnewpasswordagain to startsecured
session.
10. TheLiveViewpagewillshowupandbeginstreamingvideo.
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Logging‐intotheCamerafortheFirstTime(OSX)
1. Openthewebbrowseronyourcomputer.Intheaddressbar,enterthe
IPaddressofthecamera192.168.10.30.(IfyouhaveaDHCPserveron
yournetwork,theIPaddresswillbeassigneddynamically.Forexample,
ifyouhaveahomegatewayonyournetworkandyouplug‐inthecamera
onthesamenetwork,thenyoucanfindthecameraIPaddressonyour
homegateway),andthenpressEnter.
2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and
thenclickOK.
3. The camera management page will detect if you installed the camera
videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom
theTV‐IP311PIcamera.
Note:Internetconnectionisrequiredtodownloadtheplug‐in.Ifyoudonothave
Internetaccess,youcanfindtheplug‐inontheCDcomeswiththepackageunder
/Macfolder.
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4. Quityourbrowser completelyby command‐Clickonthe browsericon
andthenclickQuitbeforeinstallingtheplug‐in.
5. GototheFinderandnavigatetotheDownloadfolder.Command‐Click
theWebComponents.pkgandthenclickOpen.(Ifyouareinstalltheplug‐
infromtheCD,justbrowseto/Macfolderanddoubleclickthe
WebComponents.pkgfile.)
6. ClickOpentostartinstallation.
7. ClickContinuetoinstalltheplug‐in.
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8. Selectadestinationtoinstalltheplug‐in.ThenclickContinue.
9. UsethedefaultlocationandclickInstall.
10. EnteryourpasswordandclickInstallSoftware
11. Installationwillprocessautomatically.
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12. ClickClosetoexittheinstallation.
13. OpenthebrowserandloginagainwiththedefaultIP192.168.10.30or
theIPthatwasdynamicallyassignedbyyourrouter.
14. EnteryourusernameandpasswordfromStep2,thenclickLogin
15. ClickTrust(You’llhavetodothisagainwhenyourcamerachangestoa
newIPaddress.)
16. TheLiveViewpageshowsupandthevideostartstostream.
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LiveView

Snapshot
Clickthisicontotakeavideosnapshot.
Afteryoulog‐inintothecameramanagementpage,you’llseetheLiveViewpage.
Zoom
Clickoncetoenablezoom.When
enabled,clickanddragtheareaonthe
picture to zoom in. Right click to
resume 100% zoom. Click the icon
again to disable zoom. The zoom
functionworks
infullscreenmodeas
well.
Recording
Click once to start recording. Click it
againtostoprecording.Thestatusbar
willindicateifitisinrecordingstateor
not.
VideoStream
TV‐IP311PI has two video streams:
H.264andMJPEG.Switchtoviewthe
differentvideostreamsbyclickingthis
icon.
FullScreenMode
Clickthepicturetoviewinfullscreen
mode. Double click again or press
escapekeyonyourkeyboardtoexit
fullscreenmode.
StatusBar
Thestatusbarshowsthestatusyou
are at, including enabled the zoom,
recording video, and successfully
takingasnapshot.
WherecanIfindsavedfiles?
Videos and snapshots captured from
LiveViewwillsavetoyourcomputer.
SeeLiveViewSettingsonpage29for
details.
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Trendnet TV-IP311PI User guide

Category
LCD TVs
Type
User guide
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