Trendnet TV-IP311PI User guide

TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  2

Contents

ProductOverview...........................................................................................4

Features......................................................................................................4

Hardware....................................................................................................4

PoE..........................................................................................................4

PowerPort..............................................................................................4

OutdoorReady........................................................................................4

VandalResistant......................................................................................4

Performance...............................................................................................4

3Megapixel.............................................................................................4

NightVision.............................................................................................4

SmartIR...................................................................................................4

DigitalZoom............................................................................................4

IPv6..........................................................................................................4

AdvancedPlayback.................................................................................4

D‐WDR.....................................................................................................5

Storage....................................................................................................5

FreeApps................................................................................................5

ComplimentarySoftware........................................................................5

PackageContents........................................................................................5

AngleAdjustment.......................................................................................6

ResetButton...............................................................................................6

Warnings.....................................................................................................7

Cautions......................................................................................................7

InstallationProcedure.....................................................................................8

Planforinstallationlocation...........................................................................8

Viewingangle..............................................................................................8

WeatherConditions....................................................................................8

HardwareInstallation......................................................................................9

Cabling.........................................................................................................9

Waterproofcap...........................................................................................9

Mountyourcamera....................................................................................9

SetupYourCamerawithCD..........................................................................11

AccessyourCamerawiththeWebBrowser.................................................13

SystemManagementandDefaultSettings........................

.......................13

Logging‐intotheCamerafortheFirstTime(Windows)...........................13

Logging‐intotheCamerafortheFirstTime(OSX)..................................16

LiveView...................................................................................................20

Playback....................................................................................................21

Searchforvideorecordings..................................................................21

TimeLine...............................................................................................21

Playback................................................................................................22

Sliceimagesfromvideoplayback.........................................................22

Downloadsectionsofvideo..................................................................23

Downloadsnapshots.............................................................................23

Log.............................................................................................................24

TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  3

Searchforlogs.......................................................................................24

SystemInformation...................................................................................25

SystemConfiguration....................................................................................26

DeviceSettings..........................................................................................26

UserAccounts...........................................................................................27

TimeSettings.............................................................................................27

DaylightSavings........................................................................................28

LiveViewSettings.....................................................................................29

Maintenance.............................................................................................30

NetworkSettings...........................................................................................31

TCP/IP........................................................................................................31

Port............................................................................................................32

DDNS.........................................................................................................32

PPPoE........................................................................................................33

SNMP.........................................................................................................33

802.1X.......................................................................................................35

IPAddressFilter........................................................................................35

QualityofService(QoS)............................................................................36

UPnP..........................................................................................................36

VideoSettings...............................................................................................37

VideoFormat............................................................................................37

DisplaySettings.........................................................................................38

OnScreenDisplaySettings........................................................................40

TextOverlay..............................................................................................41

PrivacyMask.............................................................................................41

VideoRecording........................................................................................42

Events............................................................................................................43

MotionDetection......................................................................................43

VideoTamper............................................................................................45

Exception...................................................................................................46

Snapshot....................................................................................................47

Email..........................................................................................................48

NetworkStorage...........................................................................................49

NetworkStorage.......................................................................................49

StorageManagement...............................................................................50

FTPServer.................................................................................................51

Regulations....................................................................................................52

FederalCommunicationCommissionInterferenceStatement....................52

RoHS..........................................................................................................52

Europe–EUDeclarationofConformity....................................................53

LimitedWarranty..........................................................................................54



TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  4

ProductOverview







TV‐IP311PI

Features

TheOutdoor3MPPoEDomeDay/NightNetworkCamera,modelTV‐IP311PI,

providespowerful3megapixelnightvisionincompletedarknessforupto25

meters (82 ft.). This ultra‐compact vandal resistant fixed dome camera is

outdoor ready with an IP66 weather rated housing. It comes withafree

Apple®andAndroid™mobileappandComplimentarypro‐gradesoftwareto

manageupto32TRENDnetcameras.



Hardware

PoE

SaveinstallationcostswithPoweroverEthernet(PoE)

PowerPort

Optionalpowerportfornon‐PoEinstallation

OutdoorReady

OutdoorIP66weatherrated

VandalResistant

Impactprotectionrated:IEC60068‐275Eh,50J;EN50102,exceedingIK10

Performance

3Megapixel

Record2048x1538pixelvideoat15fpsinH.264compression

NightVision

Nightvisionupto25meters(82ft.)incompletedarkness

SmartIR

DynamicIRadjustmentoptimizesnightvisibility

DigitalZoom

Digitallyzoomanywherewithintheviewingfield

IPv6

IPv6support

AdvancedPlayback

Advancedin‐cameraarchivedvideoreviewfunctionality

TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  5

D‐WDR

DigitalWideDynamicRangeimprovesvideoqualityinhighcontrastlighting

environments

Storage

Sambavideosupportwithnotificationifstoragedriveisfull

FreeApps

SeelivevideoonamobiledevicewithfreeApple®andAndroid™apps

ComplimentarySoftware

Complimentarypro‐gradesoftwaretomanageupto32TRENDnetcameras



PackageContents

TV‐IP311PIpackageincludes:

• TV‐IP311PI

• QuickInstallationGuide

• CD‐ROM(UtilityandUser’sGuide)

• Cameramountinghardware

• (Optionalpoweradapternotincluded)



Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online

retailer,orreseller/distributorfromwhichtheproductwaspurchased.

DrillingTemplate

MountingScrews

NetworkCable

WaterproofAccessories

TorxScrewDriver

TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  6

1. Mountingbase

2. Horizontalstand

3. Verticalstand

4. Lowerdome

5. Cables

6. Infra‐redlamps

7. Lens

8. BlackLiner

9. Safetyrope

PhysicalDescriptions





AngleAdjustment

Loosenthetiltlockscrews,adjustthetiltingpositioninarangefrom15to

90,andtightenthetiltlockscrews.



ResetButton

Pushandholdtheresetbuttonthenpoweronthecamera.Keepholdingthe

reset button for more than 10 seconds to reset configuration tofactory

default.



Screw

ResetButton

10/100PoE

NetworkPort

DCPower

12VDC1A

TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  7

Warnings

Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected. 

Followthesesafetyguardstopreventseriousinjuryordeath.

• If using the power adapter, please choose the power adapter that

meetsthesafetyextralowvoltage(SELV)standardorIEC60950‐1and

LimitedPowerSourcestandard.

• Iftheproductdoesnotworkproperly,pleasecontactyourdealeror

thenearestservicecenter.Neverattempttodisassemblethecamera

yourself. Disassembling the product will void the warranty and may

causeharmorinjury.

• Toreducetheriskoffireorelectricalshock,donotexposethisproduct

torainorwater.

• The installation should be done by a qualified service person and

shouldconformtoallconstructionandelectricregulationsandother

localcodes.

Cautions

Injuryorequipmentdamagemaybecausedifanyofthesecautions are

neglected.Followtheseprecautionstopreventpotentialinjuryormaterial

damage.

• MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.

• Donotdropthecameraorsubjecttophysicalshock.

• Donottouchsensormoduleswithfingers.Ifcleaningisnecessary,use

acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill

notbeused foranextended period oftime,put onthelens capto

protectthesensorfromdirt.

• DonotaimthecameralensatthestronglightsuchastheSunoran

incandescentlamp.Stronglightcandamagethecamerasensor.

• Thesensormaybeburnedoutbyalaserbeam,sowhenanylaser

equipmentisbeingused,makesurethatthesurfaceofthesensorwill

notbeexposedtothelaserbeam.

• Donotplacethecamerainextremelyhot,coldtemperatures(the

operating temperature should be between ‐10°C to 60°C), dusty or

damp environment, and do not expose it to high electromagnetic

radiation.

• Toavoidheataccumulation,goodventilationisrequiredforaproper

operatingenvironment.

• Keepoutofwaterandanyliquid.

• Whileshipping,thecamerashouldbepackedinitsoriginalpacking.

TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  8

InstallationProcedure

There are number of factors involved in a successful camera installation.

Followthesuggestedinstallationstepsandgothroughthechecklists.This

guidewillhelpyoumakeyourcamerainstallationsmoothlyandeasily.



Planforinstallationlocation

Viewingangle

TheTV‐IP311PIisadomecamerawithafocusedviewingangle(70horizontal)

thatprovidesnon‐distortedanddetailedimages.Choosethelocationwhere

hasgoodangletoshoottheimageyouexpecttosee.Themotiondetection

areashouldalsobeconsideredwheninstallingthecamera.



WeatherConditions

TheTV‐IP311PIisasmalldomecamera,whichfitsmostinstallationsindoor

andoutdoor. Thecameracanworkunderawiderangeofweatherconditions.

Forsevereweatherconditions,acamerahousingwithtemperature and

moisture control is recommended. Using the camera in milder weather

conditionswillhelpextendthecamera’sproductlifeandpreservethequality

ofthevideoimage.



• Moisture:Avoiddampormoistenvironmentswheneveryoucan.The

TV‐IP311PIisan IP66 grade waterproofcamera, and itwillworkin

moist environments. However, rain may affect the picture quality,

especiallyatnight,watermayreflectthelightfromtheinfra‐red

illumination and degrade picture quality. Install your camera in dry

weatherwhenpossibleandsealingwellwhenyouscrewonthecap.

• Temperature:TV‐IP311PIworkswithinaspecifiedtemperaturerange.

Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe

camera.It’srecommendedthatyouuseanenclosurewithaheaterand

blower if you plan on using this camera outside of the specified

temperaturerange.

• Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage

theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,

provideprotectionfortheimagesensor.

• Lighting:Considerinstallingyourcamerafacesthesamedirectionof

thelightsources.Shootingimageswithtop‐downpositionoutdooror

nexttotheexistinglightsourcearegoodchoices.Avoidthelightsource

ifitcreatesashadethatdarkenstheviewingarea.

TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  9

HardwareInstallation

Cabling

It’s recommended that the wiring the cable in your home or office by a

professional.Ifyoualreadyhavethecabledeployed,makesurethecableand

theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs

oftwistedlinesarerequiredforpoweranddata.Poorcablequalitymaycause

unexpectedproblems.Testingyourcableorrunninganewcableissuggested

fornewcamerainstallation.

Waterproofcap

TheTV‐IP311PIitselfisIP66 gradewateranddustproof.Thereisasetof

networkcablewaterproofcapsthatcomeswiththepackageaswell.Run

yourcablegoingthroughtheaccessories,andthencrimpthecablewithan

RJ45module.Pluginthenetworkcableandthentightenthewaterproofcap

topreventwaterrunningintocamerathroughthecable.



Mountyourcamera

Tryoutthebestcameravideoshootingposition.Drillthescrewholesandthe

cableholeifnecessarywiththedrilltemplatecomeswiththepackage.





Loosenthescrewswiththetorxscrewdriverwhichcomeswiththepackage

toremovethelowerdome.



TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  10

Fix the mounting base on the ceiling with the screws that come with the

package.Routethecablesintotheceilingorrouteitthroughtheholeonthe

side.



Loosenthetiltlockscrews,adjustthetiltingpositioninarangefrom15to

90,andtightenthetiltlockscrews.



Fastenthelowerdomebacktothecameraevenlyandtightly.Thisstep

isimportanttoblockthewateranddust.



Screw

Cable

TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  11

SetupYourCamerawithCD

1. InserttheInstallationCD‐ROMintoyourcomputer’sCD‐ROMdriveto

initiatetheAuto‐Runprogram.Chooseyourpreferredlanguageandthen

clicktheInstallCameraUtility.



2. InstalltheCameraUtilityasinstructed





3. Last,clickNexttofinishtheinstallation.



4. ThiswillalsorequireyoutoInstallWinPcapprogramifyoudon’thave

thisinstalledbefore,pleasefollowtheonscreenInstructionstoInstallIt.



TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  12

5. RestartthecomputeraftertheInstallation.



6. Afterthecomputerhasrestarted,doubleclickontheCameraUtilityicon

tolaunchtheprogram.



7. Findthecamerayouwouldliketoaccessandconfigurethendoubleclick

ontheIPaddress.





8. ContinuetothenextsectionAccessyourCamerawiththeWeb

Browserfordetailconfigurationsofthecamera.



TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  13

AccessyourCamerawiththeWebBrowser

SystemManagementandDefaultSettings

Ifyoudidn’tgothroughtheTV‐IP311PICDinstallationwizardoryouhave

resettheTV‐IP311PItofactorydefaultsbypressingandholdingresetbutton

whilepoweronthecameraandkeepholdingthebuttonforover10seconds,

yourTV‐IP311PIhasfollowingsettings:

SystemDefault 

Management

IP

Dynamic assigned if there’s a DHCP server on the

networkorself‐assigned192.168.10.30

Administrator

name

admin

Administrator

password

admin



Ifyouwanttoaccessyourcameradirectlyinsteadofusingsoftware,youcan

follow the steps specified in thischaptertologintoyourcamera.Aweb

browserplug‐inmustbeinstalledtowatchvideosmoothly.

ForWindowssystem,pleasegotothenextparagraph.

ForOSXsystem,pleasegodirectlytopage16





Logging‐intotheCamerafortheFirstTime(Windows)

1. FindthecamerafromtheUtilityanddoubleclickontheIPaddressto

openthebrowser.



2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and

thenclickOK.



TRENDnetUser’sGuide  TV‐IP311PI

©Copyright2017TRENDnet.AllRightsReserved.  14

3. The camera management page will detect if you installed the camera

videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom

theTV‐IP311PIcamera.



4. Downloadtheplug‐intoyourcomputerandthenandcloseyourbrowser.

Launchtheplug‐ininstallationtoinstalltheplug‐in.



5. Permission request may show up depends on the Internet security

settingsonyourcomputer.ClickYestoinstalltheplug‐in.



6. ClickNexttoinstalltheplug‐in.



TRENDnetUser’sGuide  TV‐IP311PI

7. ClickFinishtofinishtheinstallation.



8. Openthebrowserandloginagain.



9. Enter theusername admin andnewpasswordagain to startsecured

session.



10. TheLiveViewpagewillshowupandbeginstreamingvideo.



TRENDnetUser’sGuide  TV‐IP311PI

Logging‐intotheCamerafortheFirstTime(OSX)

1. Openthewebbrowseronyourcomputer.Intheaddressbar,enterthe

IPaddressofthecamera192.168.10.30.(IfyouhaveaDHCPserveron

yournetwork,theIPaddresswillbeassigneddynamically.Forexample,

ifyouhaveahomegatewayonyournetworkandyouplug‐inthecamera

onthesamenetwork,thenyoucanfindthecameraIPaddressonyour

homegateway),andthenpressEnter.



2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and

thenclickOK.



3. The camera management page will detect if you installed the camera

videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom

theTV‐IP311PIcamera.

Note:Internetconnectionisrequiredtodownloadtheplug‐in.Ifyoudonothave

Internetaccess,youcanfindtheplug‐inontheCDcomeswiththepackageunder

/Macfolder.



TRENDnetUser’sGuide  TV‐IP311PI

4. Quityourbrowser completelyby command‐Clickonthe browsericon

andthenclickQuitbeforeinstallingtheplug‐in.



5. GototheFinderandnavigatetotheDownloadfolder.Command‐Click

theWebComponents.pkgandthenclickOpen.(Ifyouareinstalltheplug‐

infromtheCD,justbrowseto/Macfolderanddoubleclickthe

WebComponents.pkgfile.)



6. ClickOpentostartinstallation.



7. ClickContinuetoinstalltheplug‐in.



TRENDnetUser’sGuide  TV‐IP311PI

8. Selectadestinationtoinstalltheplug‐in.ThenclickContinue.



9. UsethedefaultlocationandclickInstall.



10. EnteryourpasswordandclickInstallSoftware



11. Installationwillprocessautomatically.



TRENDnetUser’sGuide  TV‐IP311PI

12. ClickClosetoexittheinstallation.



13. OpenthebrowserandloginagainwiththedefaultIP192.168.10.30or

theIPthatwasdynamicallyassignedbyyourrouter.



14. EnteryourusernameandpasswordfromStep2,thenclickLogin



15. ClickTrust(You’llhavetodothisagainwhenyourcamerachangestoa

newIPaddress.)



16. TheLiveViewpageshowsupandthevideostartstostream.



TRENDnetUser’sGuide  TV‐IP311PI

LiveView







Snapshot

Clickthisicontotakeavideosnapshot.

Afteryoulog‐inintothecameramanagementpage,you’llseetheLiveViewpage.



Zoom

Clickoncetoenablezoom.When

enabled,clickanddragtheareaonthe

picture to zoom in. Right click to

resume 100% zoom. Click the icon

again to disable zoom. The zoom

functionworks

infullscreenmodeas

well.



Recording

Click once to start recording. Click it

againtostoprecording.Thestatusbar

willindicateifitisinrecordingstateor

not.



VideoStream

TV‐IP311PI has two video streams:

H.264andMJPEG.Switchtoviewthe

differentvideostreamsbyclickingthis

icon.

FullScreenMode

Clickthepicturetoviewinfullscreen

mode. Double click again or press

escapekeyonyourkeyboardtoexit

fullscreenmode.

StatusBar

Thestatusbarshowsthestatusyou

are at, including enabled the zoom,

recording video, and successfully

takingasnapshot.

WherecanIfindsavedfiles?

Videos and snapshots captured from

LiveViewwillsavetoyourcomputer.

SeeLiveViewSettingsonpage29for

details.

Page is loading ...

Trendnet TV-IP311PI User guide

This manual is also suitable for

Trendnet TV-IP311PI User guide

in other languages

Related papers

Other documents