Kofax Communication Server 10.3.0 Owner's manual
- Type
- Owner's manual
Kofax Communication Server 10.3.0, your newly acquired device, offers exceptional capabilities for monitoring critical network resources, detecting system failures, and ensuring optimal performance. With its diverse sensor types, you can monitor various components, including TCOSS, TC/LINK-MFP, KCS IP Printer, and MFP devices, ensuring their seamless operation.
Kofax Communication Server 10.3.0, your newly acquired device, offers exceptional capabilities for monitoring critical network resources, detecting system failures, and ensuring optimal performance. With its diverse sensor types, you can monitor various components, including TCOSS, TC/LINK-MFP, KCS IP Printer, and MFP devices, ensuring their seamless operation.
Kofax Communication Server
MFP Connection Monitoring Integration Manual
Version: 10.3.0
Date: 2019-12-13
Legal Notice
©
2019 Kofax. All rights reserved.
Kofax is a trademark of Kofax, Inc., registered in the U.S. and/or other countries. All other trademarks
are the property of their respective owners. No part of this publication may be reproduced, stored, or
transmitted in any form without the prior written permission of Kofax.
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Table of Contents
Chapter 1: Preface...................................................................................................................................... 4
Chapter 2: Requirements........................................................................................................................... 5
Chapter 3: Restrictions...............................................................................................................................6
Chapter 4: Installation................................................................................................................................ 7
Downloading Software........................................................................................................................7
Installation Wizard.............................................................................................................................. 8
Chapter 5: Customize Monitoring........................................................................................................... 24
Basic Steps.......................................................................................................................................24
Login.......................................................................................................................................24
Managing Notifications...........................................................................................................25
Customize Your Personal Homepage................................................................................... 30
Monitoring TCOSS............................................................................................................................33
Monitoring TC/LINK-MFP................................................................................................................. 39
Monitoring KCS IP Printer................................................................................................................44
Monitoring MFP Devices.................................................................................................................. 51
Monitoring MFP Devices with a PING Sensor...................................................................... 52
Monitoring MFP Devices with an HTTP Sensor................................................................... 57
Chapter 6: IPCheck Server Monitor Services........................................................................................ 62
Chapter 7: Choosing Between Web Interface and Windows GUI........................................................ 64
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Chapter 1
Preface
KCS MFP Integration is a solution which allows connecting MFP devices to Kofax Communication Server.
Third-party software can be used to monitor this connection.
This document describes installation, configuration, and use of the IPCheck Server Monitor, a product of
Paessler AG. This Windows-based program, available in English and German language, allows to monitor
critical network resources and to detect system failures or performance problems.
See http://www.paessler.com/ipcheck/ for further information.
Important! The Kofax Communication Server and its components formerly used the name TOPCALL.
Some screen shots and texts in this manual may still use the former name.
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Chapter 2
Requirements
IPCheck Server Monitor requirements:
• For the server software: Windows 2000, XP, 2003 or NT with SP6 (both Workstation and Server
versions are supported)
• For web browser access: Internet Explorer 6 on Windows or Firefox 1.x on Windows or any operating
system
• For the Windows GUI: Windows 98, ME, NT4, XP, 2000, 2003 with Internet Explorer 6.0
• System Memory of 192 MB RAM (256 MB or more recommended)
• Pentium 333 MHz (800 MHz or more recommended)
• About 40 MB of hard disk space for software installation
• Depending on monitoring traffic, up to several hundred MB of data storage (e.g. a sensor with 1 minute
interval needs about 10 MB storage space per month)
• TCP/IP network
• Local administrator privileges during installation
• Access to an SMTP mail server to send out email notifications
• An account at www.smsxchange.com, www.bulksms.co.uk, or www.smsdriver.com to send SMS
notifications
• A dedicated ICQ account to send out ICQ notifications
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Chapter 3
Restrictions
The Freeware Edition is free for commercial and personal use.
Its functionality is restricted to:
• 5 sensors and
• a minimum monitoring interval of 15 minutes
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Installation Wizard
The subsequent screenshots show the installation procedure for the Freeware Edition of IPCheck Server
Monitor.
Unzip the downloaded package and launch the installer.
Select the setup language and click OK.
Click Next.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Follow the instructions, then click Next.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Click Next.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Select a folder where the software should be installed and click Next.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Select Full installation and click Next.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Select where the IP Check Server Monitor program shortcuts will be placed and click Next.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Click Next to start the installation process.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
The Installation window shows the installation progress. When installation is completed, you will need to
complete the basic setup wizard, which begins with the Welcome to IPCheck Server Monitor window.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Click Next to open the SQL Server Setup Wizard.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Type the default database password and optionally modify it. Click Next when you are done.
Click the Next button.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Type the email address and password of the Admin user and click Next.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
Type the data for the internal web server and your SMTP server. If the web server port you select is
already used by another process, another port in the range between 8080 and 8099 will automatically be
selected!
Tip Do NOT use TC/Link-MFP as SMTP Server Used To Send Emails here, because sending
notification messages is not possible, if the link is down!
Click Next.
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Kofax Communication Server MFP Connection Monitoring Integration Manual
For the Freeware Edition, click Next.
If you have purchased a commercial license, type the license key and click Next.
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Kofax Communication Server 10.3.0 Owner's manual
- Type
- Owner's manual
Kofax Communication Server 10.3.0, your newly acquired device, offers exceptional capabilities for monitoring critical network resources, detecting system failures, and ensuring optimal performance. With its diverse sensor types, you can monitor various components, including TCOSS, TC/LINK-MFP, KCS IP Printer, and MFP devices, ensuring their seamless operation.
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