Kofax Communication Server 10.3.0 Owner's manual

Kofax Communication Server

MFP Connection Monitoring Integration Manual

Version: 10.3.0

Date: 2019-12-13

Legal Notice

©

Kofax is a trademark of Kofax, Inc., registered in the U.S. and/or other countries. All other trademarks

are the property of their respective owners. No part of this publication may be reproduced, stored, or

transmitted in any form without the prior written permission of Kofax.

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Table of Contents

Chapter 1: Preface...................................................................................................................................... 4

Chapter 2: Requirements........................................................................................................................... 5

Chapter 3: Restrictions...............................................................................................................................6

Chapter 4: Installation................................................................................................................................ 7

Downloading Software........................................................................................................................7

Installation Wizard.............................................................................................................................. 8

Chapter 5: Customize Monitoring........................................................................................................... 24

Basic Steps.......................................................................................................................................24

Login.......................................................................................................................................24

Managing Notifications...........................................................................................................25

Customize Your Personal Homepage................................................................................... 30

Monitoring TCOSS............................................................................................................................33

Monitoring TC/LINK-MFP................................................................................................................. 39

Monitoring KCS IP Printer................................................................................................................44

Monitoring MFP Devices.................................................................................................................. 51

Monitoring MFP Devices with a PING Sensor...................................................................... 52

Monitoring MFP Devices with an HTTP Sensor................................................................... 57

Chapter 6: IPCheck Server Monitor Services........................................................................................ 62

Chapter 7: Choosing Between Web Interface and Windows GUI........................................................ 64

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Chapter 1

Preface

KCS MFP Integration is a solution which allows connecting MFP devices to Kofax Communication Server.

Third-party software can be used to monitor this connection.

This document describes installation, configuration, and use of the IPCheck Server Monitor, a product of

Paessler AG. This Windows-based program, available in English and German language, allows to monitor

critical network resources and to detect system failures or performance problems.

See http://www.paessler.com/ipcheck/ for further information.

Important! The Kofax Communication Server and its components formerly used the name TOPCALL.

Some screen shots and texts in this manual may still use the former name.

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Chapter 2

Requirements

IPCheck Server Monitor requirements:

• For the server software: Windows 2000, XP, 2003 or NT with SP6 (both Workstation and Server

versions are supported)

• For web browser access: Internet Explorer 6 on Windows or Firefox 1.x on Windows or any operating

system

• For the Windows GUI: Windows 98, ME, NT4, XP, 2000, 2003 with Internet Explorer 6.0

• System Memory of 192 MB RAM (256 MB or more recommended)

• Pentium 333 MHz (800 MHz or more recommended)

• About 40 MB of hard disk space for software installation

• Depending on monitoring traffic, up to several hundred MB of data storage (e.g. a sensor with 1 minute

interval needs about 10 MB storage space per month)

• TCP/IP network

• Local administrator privileges during installation

• Access to an SMTP mail server to send out email notifications

• An account at www.smsxchange.com, www.bulksms.co.uk, or www.smsdriver.com to send SMS

notifications

• A dedicated ICQ account to send out ICQ notifications

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Chapter 3

Restrictions

The Freeware Edition is free for commercial and personal use.

Its functionality is restricted to:

• 5 sensors and

• a minimum monitoring interval of 15 minutes

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Chapter 4

Installation

This section describes how to install IPCheck Server Monitor.

Downloading Software

Various versions can be downloaded from the site http://www.paessler.com/ipcheck/download/, including a

free trial version with limited functionality or a 30-day evaluation version.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Installation Wizard

The subsequent screenshots show the installation procedure for the Freeware Edition of IPCheck Server

Monitor.

Unzip the downloaded package and launch the installer.

Select the setup language and click OK.

Click Next.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Follow the instructions, then click Next.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Click Next.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Select a folder where the software should be installed and click Next.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Select Full installation and click Next.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Select where the IP Check Server Monitor program shortcuts will be placed and click Next.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Click Next to start the installation process.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

The Installation window shows the installation progress. When installation is completed, you will need to

complete the basic setup wizard, which begins with the Welcome to IPCheck Server Monitor window.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Click Next to open the SQL Server Setup Wizard.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Type the default database password and optionally modify it. Click Next when you are done.

Click the Next button.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Type the email address and password of the Admin user and click Next.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

Type the data for the internal web server and your SMTP server. If the web server port you select is

already used by another process, another port in the range between 8080 and 8099 will automatically be

selected!

Tip Do NOT use TC/Link-MFP as SMTP Server Used To Send Emails here, because sending

notification messages is not possible, if the link is down!

Click Next.

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Kofax Communication Server MFP Connection Monitoring Integration Manual

For the Freeware Edition, click Next.

If you have purchased a commercial license, type the license key and click Next.

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Kofax Communication Server 10.3.0 Owner's manual

Kofax Communication Server 10.3.0 Owner's manual

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