Intelbras ELC 3012 Electric Fence Center Installation guide

Brand: Intelbras

Model: ELC 3012 Electric Fence Center

Type: Installation guide

1. Care and Safety

» Read and follow all user manual instructions before installing and/or using this equipment.

» The product was developed in accordance with the ABNT NBR IEC 60335-2-76 stan-

dard.

» The equipment, cables or the electried fence must not be installed in places where

extreme conditions prevail, such as the presence of corrosives, explosive atmosphere

(with presence of gases), ammable liquids, etc.

» The equipment must be installed in a ventilated place.

» The xed wiring used to power the equipment 115-230 Vac must have a safety swi-

tch or similar device such as a circuit breaker. This device must allow the discon-

nection from the mains, without the need to open the equipment case, as well as

protecting the installation against possible short circuits in the power input.

» The equipment must be attached to a rigid wall or similar construction so that the

user cannot change its position without the aid of tools. Do not install the central

unit on wooden surfaces or materials that favor the propagation of ames, in case of

a short in the wiring or equipment.

» Use only 12 Vdc rechargeable batteries suitable for security/intrusion systems.

» The equipment should never be opened, programmed or handled by the end user.

Whenever repair, reprogramming or installation is required, a specialized technician

should be hired.

» Before installing the product, it is important to nd out if the municipality or state in

which you wish to install the electric fence has any specic laws that regulate this

type of installation. If there is, it must be complied with in its entirety.

» Follow the recommendations in this manual regarding the installation procedures

and materials to be used when installing.

» In case of defect, malfunction or questions, please contact our support department or

authorized technical assistance.

» Inform the user of the system about the operation and danger of the electried fence,

and of the care he should take in handling the product and in signaling the protected

area.

» Inform the user that vegetation or objects should not touch the fence wiring, respec-

ting a distance of 15 cm from the wires. If it is necessary to move something away

from the wiring, disconnect the product from the mains and also from the battery.

» Never interconnect more than one central to the same fence that is to be electried.

» Do not install the energizer close to another electrical appliance (minimum 0.5 m from

the high-isolation cable).

» Provide the user with a complete description of the entire installed system and make

sure they understand and are able to use and/or operate the system.

» The installation of the electried fence must be carried out in accordance with the

determinations of the ABNT NBR IEC 60335-2-76 standard.

» This appliance is not intended for use by persons (including children) with reduced

physical, sensory or mental capabilities, or lack of experience and knowledge, unless

they have been given instructions concerning use of the appliance or have been

supervised by a person responsible for their safety.

» It is recommended that children be supervised to ensure that they are not playing

with the device.

» LGPD - General Law of Personal Data Protection: Intelbras does not access, transfer,

capture, nor perform any other type of processing of personal data from this product.

Note: before accessing the terminals, all power circuits must be de-energized.

Installation Guide

ELC 3012 / ELC 3020

1.1. Battery Care and Use Recommendations

To install or replace the battery of the equipment it is mandatory that the shock be deactivated

by the remote control. It is also necessary to disconnect the mains supply using the safety

switch or similar device.

This product has an internal battery. After its useful lifespan, the batteries must be

delivered to an Intelbras authorized technical assistance or disposed of directly in

an environmentally appropriate manner, avoiding environmental and health impacts.

If you prefer, the battery as well as other Intelbras brand electronics without use,

can be disposed of at any Green Eletron collection point (an electro-electronic waste

management company with which we are associated). If you have any questions

about the reverse logistics process, please contact us by phone (48) 2106-0006 or

0800 704 2767 (Monday to Friday from 8am to 8pm and on Saturdays from 8am to

6pm) or by e-mail supor[email protected].br.

2. Technical Specications

ELC 3012 ELC 3020

AC power supply 115 - 230 Vac, it is recommended to use a cable

with gauge ≤ 18 AWG (1 mm)

DC power supply 12 V/7 Ah battery (not supplied)

Minimum shock 8,000 pulsating V,

± 5%

12,000 pulsating V,

± 5%

Maximum shock 12,000 pulsating V,

± 5%

20,000 pulsating V,

± 5%

Nominal frequency 50-60 Hz

Consumption in 115 - 230 Vac 4.5 W

Number of failed pulses 10 pulses, non-adjustable

Output pulse energy < 0.7 joules

Pulse duration 360 μs

Interval between pulses 1s

Pulses per minute +/- 60 pulses

Auxiliary Voltage/Current output 14.5 Vdc/250 mA

Siren output current With battery: up to 1.5 A

Without battery: 400 mA

Siren time 5 minutes, non-adjustable

Dimensions (W × H × D) With packaging: 260 × 225 × 85 mm

Without packaging: 255 × 215 × 80 mm

Weight Gross: 0.8680 Kg

Net: 0.772 Kg

Protection Index IPX4

3. Features

» Capacity of 3,000 linear meters of 0.6 mm stainless steel wire (ELC 3012).

» Capacity of 7,000 linear meters of 0.9 mm stainless steel wire (ELC 3020).

» Activates/Deactivates the shock via remote control.

» Accepts up to 30 wireless devices (compatible only with OOK modulation).

» Range: up to 100 meters with direct view in open eld.

» Auxiliary output protected against overload.

» High voltage, fence and sensor tampering monitoring.

» Allows interconnection with alarm centers and sirens.

» Battery charger with short-circuit and reverse polarity protection.

» 1-second interval between electric pulses.

» Built-in high voltage module.

» 14.5 Vdc output for siren.

» Protection against liquid penetration IPX4.

» LED output for arming and disarming visualization.

» 2 outputs for monitoring the perimeter/sensor triggering status and fence activation/

deactivation (TRIGGER STATUS and FENCE STATUS ).

4. Product

/ On

/ Fence

/ On

/Alarm

/ On

/ Fence

/ On

/Alarm

ELC 3012 ELC 3020

5. Installation

10 11

BATTERY

GROUND

RETURN

FENCE

1. LED OUTPUT+: positive LED output;

2. TRIGGER STATUS : fence and sensor trigger monitoring output;

3. FENCE STATUS: fence enable/disable status output;

4. ( − ): negative output;

5. ON INPUT: input for fence activation;

6. Z1: zone input for wired sensor;

7. +AUX: positive of the auxiliary output;

8. ( − ): negative output;

9. +SIR: siren positive output;;

10. AC: input for mains power supply;

11. BATTERY: battery connector;

12. RETURN: high voltage return;

13. GROUND: input for grounding;

14. FENCE: high-voltage output.

5.1. Table of minimum wire diameter to be used

Distance 3,000 5,000 7,000

Diameter ELC 3012 0.6 mm × ×

Diameter ELC 3020 0.6 mm 0.6 mm 0.9 mm

If the high-voltage conductors and wires of the electric security fence are installed close to

overhead power lines, the separation distances should not be less than those indicated in the

following table:

Power line voltage (V) Separation distance (m)

≤1,000 3

>1,000 and ≤33,000 4

>33,000 8

5.2. Siren (SIR +): maximum output = 14.5 Vdc

Connect the positive (+) and negative (-)

wires of the siren to the positive (SIR+) and

negative (-) outputs of the energizer. More

than one siren can be connected, provided

that the total current does not exceed the

technical specications indicated below:

With battery: 1.5 A

Without battery: 400 mA

After a violation occurs on the perimeter or

sensor, the siren will stay on for 5 minutes,

this time is not congurable.

Note:

when connecting, observe polarity (+/-).

energizer terminal

5.3. Auxiliary (AUX +): 14.5 Vdc / 250 mA output

Energizer terminal

Sensor terminal

This output is used to power the sensors.

Connect a wire to the positive (AUX+) and

negative (-) outputs of the energizer and con-

nect them to the positive (+) and negative (-)

inputs of the sensor. It is recommended to use

a cable with gauge ≤ 26 AWG (0.41 mm).

Obs.:

ao ligr, observe a polaridade (+/-).

5.4. Zone (Z1)

Connection of the sensors should be made

with cable with gauge ≤4×26 AWG (0.41

mm), maximum length of 100 meters and

resistance up to 40 Ω. Connect a wire to the

zone (Z1) and negative (-) inputs of the ener-

gizer and connect them to the ALARM output

of the sensor. If you do not use this zone for

wired sensor installation, the CN3 pin bar pair

(INPUT ZONE), located behind the terminal

(CN1), must be closed with the jumper.

Sensor terminal Energizer terminal

5.5. On input (ENT. LIGA)

The energizer can be activated or deactivated through a PGM from the alarm center, a reten-

tive pushbutton switch, or an On/Off switch.

Connection of the energizer´s on input on the PGM of the alarm center

Connect 1 wire to the on input terminal ( ENT.

LIGA) and 1 wire to the negative (-) terminal of

the energizer and connect them to the PGM

and negative (-) of the alarm center.

Center terminal

Energizer terminal

Connection of the energizer´s on input to a pushbutton switch or on/

off switch

Connect the pair of wires from the retentive

pushbutton or on/off switch to the negative

(-) terminal and the on input (ENT. LIGA) on

the energizer.

Energizer terminal

Pushbutton

Note:

the on input, activates only the shock function.

5.6. Monitoring of fence triggering and activation/deactivation

The energizer has two outputs for monitoring, with one output that informs the triggering of

the fence perimeter and sensor (TRIGGER STATUS) and one output that informs the status of

activation and deactivation of the shock (FENCE STATUS).

The interconnection of the monitoring output with the alarm center should be at least with a

26 AWG (0.41 mm) cable and a maximum distance of 100 m. Before connecting the products

make sure that the cable resistance does not exceed 80Ω. To measure the resistance, short-

-circuit one end of the cable and measure the other end with a multimeter.

Connection for monitoring fence and sensor triggering (TRIGGER

STATUS)

Center terminal The Trigger Status output is a dry

contact that is activated when there

is a triggering due to a violation of

the fence perimeter or sensor. This

contact acts as normally closed

(NC). Connect a pair of wires to

the TRIGGER STATUS outputs and

connect them to the ZONE and COM

inputs of the alarm center, in the

event of fence triggering, the alarm

center will also trigger.

Energizer terminal

Note:

it is advisable to program the center´s zone as electric fence triggering for those that

have this function, for the others, program it as a 24 hour zone, so that the center monitors

the triggering of the fence, even when it is not activated.

Connection for monitoring fence activation and deactivation

(FENCE STATUS)

Center terminal The fence status output is a dry

contact that is actuated when

there is activation or deactivation

of the energizer. This contact acts

as normally open (NO) with the

system deactivated. Connect a

wire pair in the energizer’s FEN-

CE STATUS outputs and connect

them to the ZONE and COM

inputs of the alarm center, in the

event of perimeter activation, the

alarm center will trigger.

Energizer terminal

5.7. LED on/off indication (LED+ OUTPUT)

Energizer terminal

This output is used to indicate

activation and deactivation when

the energizer is in an unseen

location. Connect a 5 Vdc LED

with a maximum current of 20

mA to the LED+ and negative (-)

outputs of the energizer. This lit

LED indicates that the fence shock

is activated.

5.8. Installing the energizer

The equipment must be attached to a permanent wall or similar construction, so that the user

cannot change its position without the aid of tools, as shown in the following gure.

Permanent wall or similar construction

No. 6 to 8 screws

Case

130

110

Plugs

194,76

Note:

Do not install the product on surfaces that favor ame propagation, in case of short

circuit in the wiring or equipment.

When possible, secure this equipment in a location protected from sun, rain, and

moisture, even with IPX4 degree of protection.

The

energizer

may cause interference in electronic equipments when installed nearby.

5.9. AC power connection (mains)

In the lower left corner of the board, there is a 2-terminal block (AC) for connecting the

center to the mains.

The AC terminal is used to connect the equipment to the 115 - 230 Vac electrical network.

Next to the terminal is located the fuse that protects the energizer. If you need to change it,

use a fuse of the same value (1 A) with delay.

To provide the user with greater safety in case the mains power cable jams, it must be installed

as shown in the following gure:

1. Leave approximately 27 cm of the power cable

inside the case, through point D;

2. Bend the cable between points B and C, as

shown in the picture;

3. Push the cable to the surface of the base;

4. Connect the cable to the (AC) terminal on the

board;

5. Check the mains voltage. The mains wiring for

power should have a safety switch or similar

device, such as a circuit breaker. This device must

allow the disconnection of the electrical network,

without the need to open the equipment’s

case, besides protecting the installation against

eventual shorts in the power input.

5.10. Battery connection (two-color wire cable)

At the bottom center of the board is a two-way J6 connector (BATTERY) which is used to

connect the battery of the energizer.

Battery connector

During normal operation, this output acts as a battery charger, and in the absence of mains

power, the battery provides power to the system. To install or replace the equipment’s battery,

it is necessary to follow the order indicated below, avoiding risk of electric shock:

1. Disable the shock with the remote control;

2. Disconnect the power supply using the safety switch or similar device;

3. Make sure that the electric fence is completely inactive and without electricity;

4. Open the equipment cover by loosening the screws and disconnect the J6 connector (bat-

tery);

5. Install and replace the battery, following these steps:

Battery tting orientation:

» Insert the battery cable;

Black wire

Negative battery pole

Red wire

Positive battery pole

» Position the battery at an angle for the best t in the case;

» Lower the battery until it touches the bottom;

» Connect the battery cable to the J6 connector on the board.

FENCE

GROUND

RETURN

Positive battery pole

Negative battery pole Black wire

Red wire

6. Close and screw the lid on when you are done.

Connection of the high-voltage cables and grounding:

FENCE

GROUND

RETURN

The high-voltage input and grounding cables

must be installed through the holes on the right

side of the case. After passing the cables through,

you must make the connection in their respective

terminals, as shown in the gure, you need high

voltage cable with dielectric strength of at least

20 kV.

» A high voltage output cable.

» B grounding cable.

» C high voltage return cable.

We recommend a minimum distance of 0.5

m from the high-voltage cables for any other

electronic device.

After installing the cables, t the cover of the energizer, following this orientation:

Lid tting orientation:

» Position and t the lid on the bottom of the case;

Electric fence energizers

Congratulations, you have just purchased a product with Intelbras quality and safety.

The ELC 3012 and ELC 3020 energizers for electric fencing are microprocessed, they monitor

the high voltage output, generating a trigger by grounding or fence breaking. They have a

mixed zone (wired and/or wireless) for connecting aperture and/or infrared sensors. They have

a specic output that informs the perimeter triggering, activation and deactivation of the

shock and a LED output terminal.

This guide contains information about the product’s installation. For more details, see the

complete manual at

www.intelbras.com.br.

» Place the lid on top and t it with the bottom until the case snaps into place;

» Make sure there are no gaps between the lid and the base. Place the lid fastening screws

in the indicated location.

/ On

/ Fence

/ On

/Alarm

5.11. Grounding connection

Grounding is mandatory and very important for the sensation of shock to whoever touches

the fence wires, besides protecting against lightning and overload of the electrical network

and/or the wiring of the sensors.

Always look for a moist place to x the grounding rod (copper bars). The rods must be longer

than 2 m, except when associated to a grounding mesh.

Attention: do not use the neutral of the electric network as grounding.

5.12. Connection and installation of the electric fence

Rods and insulators specially developed for the assembly of electric fences can easily be purcha-

sed on the market. The rods are made of at or corner-shaped aluminum for easy assembling.

Its material must absorb impact and have minimum exibility to wind. If desired, the rod can be

made of iron, as long as these characteristics are considered. Insulators are manufactured in poly-

propylene or with billets. Due to the high voltage applied to the fence, they must have excellent

electrical insulation between wire and rod. The rods for xing the wires should be fastened with

screws and plugs at a minimum height of 2.10 m with a maximum recommended spacing of 3

m between them, as shown in the following gure.

Suggested maximum length of the

high-insulated cable: 60 m

30 m

3 m

Keep a minimum distance of 15 cm between the wires and from the wire to the wall.

Note: this distance (15 cm) must be respected even on uneven surfaces

5.13. Mounting the rods

The rods are to use quality wires with a section larger than 0.60 mm² because they have

good durability, low electrical resistance per meter and resistance to the mechanical tension

required by stretching, in order to avoid bellies and swinging that would cause breakage.

Aluminum rod

Screw with

bushing 10

15 cm

Internal area to be

protected

Min. height 2 m

External area wall

Mín. 20 cm

Polypropylene

insulator

Rod mounting

6. Programming

The ELC 3012/ELC 3020 energizer is compact and easy to program, it has several program-

mable parameters that can be executed through selection buttons and jumpers directly on

the board.

These settings are maintained even if the energizer is completely switched off, thus avoiding

the need for frequent reprogramming.

Attention: all the following programming must be performed with the fence deactivated.

6.1. Register/delete wireless devices

After the device is activated, the Shock and Alarm LEDs will stay on for approximately 5

seconds, waiting for the activation of the wireless device. After this time, if the device is not tri-

ggered, these LEDs will turn off, and it will be necessary to start the registration process again.

Note: when turning off any wireless device with the energizer active, the siren will immediate-

ly go off and the monitoring output will be activated, signaling a breach of the security system.

Remote Control

XAC 2000 TX

Technical Specications

Activation 3 command buttons

Frequency 433.92 MHz

Modulation OOK (On/Off/Key)

Power supply 3 Vdc battery

Homologation

0237-09-0160

(01)07896637613569

This equipment operates on a secondary basis, that is, it is not entitled to protection against

harmful interference, even from stations of the same type, and cannot cause interference to

systems operating on a primary basis.

XAC 4000 Smart Control

Technical Specications

Activation 3 command buttons

Frequency 433.92 MHz

Modulation FSK/OOK

Power supply 3 V CR2032 battery

Color Black

Homologation

0408-12-0160

(01)07896637634403

This equipment operates on a secondary basis, that is, it is not entitled to protection against

harmful interference, even from stations of the same type, and cannot cause interference to

systems operating on a primary basis.

Programming to arm/disarm the energizer in the Shock function

1. Press the

SHOCK

button and the Shock and Alarm LEDs will light up;

2. Press the remote control button and the Shock and Alarm LEDs will ash

2 times, signaling that the control was registered.

Note: if the Shock and Alarm LEDs turn off after pressing the remote control button,

it means that it is already registered or that 30 devices have already been registered.

Programming to arm/disarm the energizer in the Alarm function

1. Press the

ALARM

button and the Shock and Alarm LEDs will light;

2. Press the remote control button and the Shock and Alarm LEDs will ash

2 times, signaling that the control was registered.

Note: if the Shock and Alarm LEDs turn off after pressing the remote control button,

it means that it is already registered or that 30 devices have already been registered.

Programming for arming/disarming the energizer in the Alarm & Shock function

1. Press the

SHOCK + ALARM

button and the Shock and Alarm LEDs will light up;

2. Press the remote control button and the Shock and Alarm LEDs will ash

2 times, signaling that the control was registered.

Note: if the Shock and Alarm LEDs turn off after pressing the remote control button,

it means that it is already registered or that 30 devices have already been registered.

Erase Remote Control

Erase remote control in the Shock function

1. Press and hold the

SHOCK

button, the Shock and Alarm LEDs will remain

on for approximately 3 seconds. With the LEDs off, release the

SHOCK

button, the Shock and Alarm LEDs will ash for approximately 3 seconds

indicating that all controls have been erased .

Note: If you release the button while the LEDs are on or after the second time they

turn off, the controls will not be erased.

Erase remote control in the Alarm function

1. Press and hold the

ALARM

button, the Shock and Alarm LEDs will re-

main on for approximately 3 seconds. With the LEDs turned off, release

the

ALARM

button, the Shock and Alarm LEDs will ash for approxima-

tely 3 seconds indicating that all controls have been erased.

Note: If you release the button while the LEDs are on or after the second time they

turn off, the controls will not be erased.

Erase remote control in the Shock and Alarm function

1. Press and hold the S

HOCK + ALARM

button, the Shock and Alarm LEDs

will remain on for approximately 3 seconds. With the LEDs off, release

the

SHOCK + ALARM

button, the Shock and Alarm LEDs will ash for

approximately 3 seconds indicating that all controls have been erased.

Note: If you release the button while the LEDs are on or after the second time they

turn off, the controls will not be erased.

1. Press the

LEARN SENSOR

button and the Shock and Alarm LEDs will

light up;

2. Activate the desired sensor and the Shock and Alarm LEDs will ash 2

times, indicating that the sensor has been registered.

Note: if the Shock and Alarm LEDs turn off after the sensor is triggered, it means

that it is already registered or that 30 devices have already been registered.

To make sure that the sensor has been registered, trigger it. At each transmission of

the sensor, the board’s ALARM LED will blink for 1 second.

Erase wireless sensor

1. Press and hold the LEARN SENSOR button, the Shock and Alarm LEDs

will remain on for approximately 3 seconds. With the LEDs off, release

the LEARN SENSOR button, the Shock and Alarm LEDs will ash for

approximately 3 seconds indicating that all sensors have been erased.

Note: If you release the button while the LEDs are on or after the second time they

turn off, the sensors will not be erased.

Enable/disable the siren beep

The siren beep, can be enabled or disabled through jumper selection by the pin-bar pair,

identied as BEEP ON CLOSED and BEEP OFF OPEN:

With Jumper

Siren beep enabled Siren beep disabled

Without Jumper

Note: when a trigger occurs and the siren time ends when the fence is disarmed (alarm and/

or shock), a 1-second beep will sound on the siren signaling that there was a trigger.

Fence tension adjustment

This adjustment is made through jumper selection by the pin-bar pair, identied as MAX.

SHOCK CLOSED and MIN. SHOCK OPEN , being possible to adjust 2 voltage levels (minimum

and maximum), as explained in the image:

With Jumper

Maximum shock Minimum shock

ELC 3012: 12.000 V

ELC 3020: 20.000 V

Without Jumper

ELC 3012: 8.000 V

ELC 3020: 12.000 V

Learning the fence perimeter

Perimeter fence learning can be enabled or disabled by jumper selection through the pin bar

pair labeled WITH LEARN. OPEN and WITHOUT LEARN CLOSED.

WITH LEARN. OPEN (without jumper): always performs perimeter learning upon

electric fence activation.

WITHOUT LEARN. CLOSED (with jumper): does not perform perimeter learning

at any time.

While the electric fence is doing perimeter learning, the Shock and Alarm LEDs on the board

will ash alternately for 10 seconds (10 pulses).

With Jumper

Learning disabled Learning enabled

Without Jumper

Note: whenever there is a need for maintenance, changing cables, insulators, pruning vegeta-

tion, etc., a new learning process must be carried out due to the new conditions.

Reset

1. Press and hold the

SHOCK

and

SHOCK + ALARM

buttons, the Shock and

Alarm LEDs will remain on for approximately 3 seconds. With the LEDs

turned off, release the

SHOCK

and

SHOCK + ALARM

buttons, the Shock

and Alarm LEDs will ash for approximately 3 seconds indicating that all

settings have been cleared.

Note: releasing the button while the LEDs are lit or after the second time they turn

off, the reset will not be performed.

7. Operation

7.1. Description of the LEDs on the lid of the energizer

After being turned on, the s of the LEDs should be as follows:

/ON

/Fence

/Alarm

LED Status Description

Connected Off Electric fence without power supply

On Electric fence with power supply

Fence

Off Electric fence disabled

1 blink per second Electric fence enabled with shock return

2 blinks per second There has been triggering on the perimeter, fence

remains enabled and with shock return

Fast blinking Perimeter triggering, fence remains activated and

without shock return

Slow Blinking Electric fence disabled signaling previous perimeter

breach triggering

Alarm

Off Alarm Disabled

On Alarm Enabled

Fast blinking Alarm triggered

Slow Blinking Alarm disabled signaling previous alarm breach

trigger

Fence and

alarm

Alternate blinking for

10 seconds Learning the Perimeter

When a breach occurs on the perimeter fence or sensor, the siren will be activated for 5 minutes,

after which time, when deactivated, the siren will emit 2 deactivation beeps and another 1-se-

cond beep indicating that there was a perimeter and/or sensor violation (Slowly blinking Fence

and/or Alarm LED).

Note: even if the fence is with the siren beep disabled, the siren will emit a 1-second beep

indicating that there was a violation of the perimeter and/or the sensor after disabling the system

and signals ashing slowly that there was a trigger

Warranty Terms

It is hereby expressly stated that this contractual warranty is conferred under the following conditions:

Name of client:

Client Signature:

Invoice Nº:

Date of purchase:

Model: Serial Nº:

Retailer:

1. All parts, pieces and components of the product are guaranteed against eventual manufac-

turing defects, which they may eventually present, for a period of 1 (one) year - this being 90

(ninety) days of legal guarantee and 9 (nine) months of contractual guarantee -, as from the

date of purchase of the product by the Consumer, as shown on the invoice for the purchase

of the product, which is an integral part of this Term throughout the entire national territory.

This contractual warranty includes the free replacement of parts, pieces, and components that

present manufacturing defects, including the expenses for the labor used in this repair. If no

manufacturing defect is found, but defect(s) arising from improper use, the Consumer will

bear these expenses.

2. The product´s installation should be done according to the Product Manual and/or Installation

Guide. If your product requires installation and conguration by a qualied technician, look

for a competent and specialized professional, considering that the costs for these services are

not included in the product’s price.

3. Once the defect is conrmed, the Consumer must immediately contact the nearest Authorized

Service listed by the manufacturer - only these are authorized to examine and repair the defect

during the warranty period foreseen herein. If this is not done, this warranty will be void, since it

will be characterized as a violation of the product.

4. In the event that the Consumer requests home assistance, he or she must go to the nearest Au-

thorized Service to inquire about the technical visit fee. If it is necessary to remove the product,

the resulting expenses, such as transportation and security costs to and from of the product, will

be the Consumer´s responsibility.

5. The warranty will totally lose its validity in the occurrence of any of the following hypotheses:

a) if the defect is not of manufacturing, but caused by the Consumer or by third parties not

related to the manufacturer; b) if the damage to the product comes from accidents, disasters,

nature agents (lightning, ooding, landslides, etc.), humidity, voltage in the electrical network

(overvoltage caused by accidents or excessive uctuations in the network), installation/use in

disagreement with the user’s manual or resulting from the natural wear and tear of the parts

and components; c) if the product has suffered chemical, electromagnetic, electrical or animal

(insects, etc.) inuence; d) if the product’s serial number has been tampered with or scraped;

e) if the device has been breached.

6. This warranty does not cover data loss, therefore it is recommended, if applicable to the product,

that the Consumer make a backup copy of the data on the product on a regular basis.

7. Intelbras is not responsible for the installation of this product, nor for any attempts of fraud and/

or sabotage on its products. Keep the software updates and applications used up-to-date, if rele-

vant, as well as the network protections required for protection against intrusions (hackers). The

equipment is guaranteed against vices within its normal conditions of use, and it is important to

be aware that, because it is an electronic equipment, it is not free of frauds and scams that may

interfere with its correct operation.

8. After its useful lifespan, the product must be delivered to an Intelbras authorized service cen-

ter or directly disposed of in an environmentally appropriate manner, avoiding environmental

and health impacts. If you prefer, the battery as well as other Intelbras brand electronics wi-

thout use, can be discarded at any Green Eletron collection point (manager of electro-electro-

nic waste with whom we are associated). If you have any questions about the reverse logistics

process, please contact us by phone (48) 2106-0006 or 0800 704 2767 (Monday to Friday

from 8am to 8pm and on Saturdays from 8am to 6pm) or by e-mail suporte@intelbras.com.br.

These being the conditions of this supplemental warranty term, Intelbras S/A reserves the

right to alter the general, technical and aesthetic characteristics of its products without

prior notice.

All images in this manual are illustrative.

Product beneted by the Informatics Legislation.

02.22

Made in Brazil

Customer Support: (48) 2106 0006

Forum: forum.intelbras.com.br

Support via chat: chat.intelbras.com.br

Support via e-mail: suporte@intelbras.com.br

Customer Service: 0800 7042767

Where to buy? Who installs it? 0800 7245115

Produced by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira

Rodovia BR 459, km 124, 1325 – Distrito Industrial – Santa Rita do Sapucaí/MG – 37540-000

CNPJ 82.901.000/0016-03 – www.intelbras.com.br | www.intelbras.com

Intelbras ELC 3012 Electric Fence Center Installation guide

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