VTech CS6328-5 User manual

Category
Telephones
Type
User manual

This manual is also suitable for

User’s manual
w w w.v t e c h c a n a d a . c o m
Models:
CS6328-2/CS6328-3/
CS6328-4/CS6328-5/
CS6329/CS6329-2/
CS6329-3/CS6329-4/
CS6329-5
Congratulations
on purchasing your new VTech product. Before using this telephone, please
read the Important safety instructions on page 57 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at
www.vtechcanada.com.
The ENERGY STAR
®
program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR
®
label indicating it meets the latest energy
efciency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
Table of contents
i
Getting started ..............................1
Parts checklist ................................. 1
Telephone base and
charger installation....................... 2
Battery installation .......................... 3
Battery charging .............................. 4
Installation options .......................... 5
Tabletop to wall mount
installation ...................................5
Wall mount to tabletop
installation ....................................6
Telephone base layout ....................7
Handset layout ................................ 8
Telephone settings ..................... 10
Ringer volume (telephone base) ... 10
Ringer volume (handset) ............... 10
Ringer tone .................................... 10
LCD language ............................... 11
Clear voicemail .............................. 11
Key tone ........................................ 12
Set date/time ................................. 12
Home area code ............................ 13
Dial mode ...................................... 13
Answering system settings ....... 14
Answering system set up .............. 14
Answer ON/OFF ............................ 14
Call screening ............................... 15
Number of rings ............................. 15
Remote access code .................... 16
Message alert tone........................ 16
Voice language .............................. 17
Announcement .............................. 17
Play your announcement ............. 17
Record your own
announcement .......................... 18
Delete your announcement ........... 18
Telephone operation ................... 19
Make a call ................................... 19
Predial a call .................................. 19
Answer a call ................................. 19
End a call ....................................... 19
Speakerphone ............................... 19
Volume .......................................... 19
Make a call using speed dial ......... 19
Mute .............................................. 20
Temporary ringer silencing ............20
Temporary tone dialing .................. 20
Find handset.................................. 20
Call waiting .................................... 21
Chain dialing.................................. 21
Redial list ....................................... 22
Dial a redial entry .......................... 22
Delete from redial list ....................22
Multiple handset use .....................22
Intercom ........................................ 23
Answer an incoming call during
an intercom call .......................... 23
Share an outside call ..................... 24
Directory ........................................ 25
Store a directory entry ................... 26
Character chart ............................. 27
Search the directory ...................... 28
Alphabetical search ....................... 28
Dial a directory entry ..................... 28
Edit a directory entry ..................... 29
Delete from the directory ............... 29
Speed dial ..................................... 30
Store a speed dial entry ................ 30
Dial a speed dial number .............. 30
Delete a speed dial entry .............. 31
About caller ID ............................... 31
Memory match ..............................32
Call log .......................................... 32
ii
Table of contents
Missed calls indicator ................... 33
Review the call log .......................33
View dialing options ......................34
Dial a call log entry .......................34
Save a call log entry to
the directory ..............................35
Delete from the call log ................. 36
Call log display screen
messages ...................................36
Answering system operation ..... 37
Answering system and
voicemail .................................... 37
Message capacity ......................... 37
New message indication ...............38
Call intercept ................................. 38
Message playback ........................38
Delete all messages ...................... 39
Record and play memos ............... 40
Message window displays............. 41
Remote access .............................42
Appendix ......................................43
Handset display screen
messages ...................................43
Handset and telephone base
indicators ...................................45
Battery ........................................... 46
Expand your telephone system ..... 47
Add and register a handset
(optional) .................................... 47
Replace a handset ........................48
Troubleshooting ............................. 49
Important safety instructions ......... 57
Precautions for users of
implanted cardiac pacemakers .. 58
Operating range ............................58
Maintenance .................................. 59
About cordless telephones............60
The RBRC
®
seal ............................60
Warranty ........................................ 61
FCC, ACTA and IC regulations ..... 63
Technical specications ................65
Index .............................................66
1
Telephone
line cord
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Quick start guide
Telephone base
Telephone base
power adapter
Users manual
Handset
(1 for CS6329, 2 for CS6328-2 and
CS6329-2, 3 for CS6328-3 and
CS6329-3, 4 for CS6328-4 and
CS6329-4, and 5 for CS6328-5 and
CS6329-5)
Wall mount
bracket
Charger and charger adapter
(1 for CS6328-2 and CS6329-2,
2 for CS6328-3 and CS6329-3
3 for CS6328- 4 and CS6329-4, and
4 for CS6328-5 and CS6329-5)
Battery
(1 for CS6329, 2 for CS6328-2
and CS6329-2, 3 for CS6328-3
and CS6329-3, 4 for CS6328-4
and CS6329-4, and
5 for CS6328-5 and CS6329-5)
Battery
compartment cover
(1 for CS6329,
2 for CS6328-2 and
CS6329-2,
3 for CS6328-3 and
CS6329-3,
4 for CS6328- 4 and
CS6329-4, and
5 for CS6328-5 and
CS6329-5)
Getting started
To purchase replacement batteries or power adapters, visit our website at
www.vtechcanada.com or call 1 (800) 267-7377.
2
Telephone base and charger installation
Install the telephone base and charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to DSL (digital subscriber line) high-speed Internet service
through your telephone line, you must install a DSL lter between the
telephone line cord and the telephone wall jack. The lter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service
provider for more information about DSL lters.
Telephone base
Telephone
line cord
Telephone
base power
adapter
Telephone
wall jack
If you have
DSL high speed
Internet service,
a DSL filter (not
included) is
required.
Electrical outlet
not controlled by
a wall switch
Charger adapter
Charger
Use only the power adapters supplied with this product. To order a replacement,
visit our website at www.vtechcanada.com or call 1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or
oor mount position. The prongs are not designed to hold the plug in place if
it is plugged into a ceiling, under-the-table or cabinet outlet.
Getting started
3
Getting started
CHARGE
light
Battery installation
Install the battery as shown below.
If the battery compartment cover is on the handset, press on the
indentation and slide the cover to remove.
Plug the battery connector securely into the socket inside the handset
battery compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.
Align the cover at against the battery compartment, then slide it towards
the center of the handset until it clicks into place.
Charge the handset by placing it in the telephone base or charger. The
CHARGE light is on when the handset charges.
1.
2.
3.
4.
5.
1
3
2
4
5
If the handset will not be used for a long time, disconnect and remove the
battery to prevent possible leakage.
To purchase replacement batteries, visit our website at
www.vtechcanada.com or call 1 (800) 267-7377.
4
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base
or charger to charge the battery. For best performance, keep the handset in
the telephone base or charger when not in use. The battery is fully charged
after 16 hours of continuous charging. See the table on page 46 for battery
operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. When the battery is low, the handset beeps four times every
minute, shows LOW BATTERY and a ashing icon. If you are on a call in
low battery mode, the handset has four short beeps to alert you.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators Battery status Action
The screen is blank. Battery has no charge
and the handset cannot
be used.
Charge without interruption (at
least 10 minutes).
The screen shows
PLACE IN CHARGER
and ashes.
Battery has very little
charge and the handset
cannot be used.
Charge without interruption (at
least four minutes).
The screen shows
LOW BATTERY and
ashes. The handset
beeps four times every
minute.
Battery has enough
charge to be used for a
short time.
Charge
without interruption
until
the screen shows HANDSET X
(about 30 minutes).
The screen shows
HANDSET X.
Battery is charged. To keep the battery charged,
place it in the telephone base
or charger when not in use.
If you do not plug in the battery into the handset and place it in the telephone base
or charger, the screen displays NO BATTERY.
5
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall mount bracket to connect with
a standard dual-stud telephone wall mounting plate. If you do not have
this mounting plate, you can purchase one from many hardware or
consumer electronics retailers. You may need a professional to install the
mounting plate.
Tabletop to wall mount installation
Plug one end of the telephone line cord into the TEL LINE jack on the
bottom of the telephone base. Plug the small end of the power adapter into
the POWER jack on the bottom of the telephone base.
Position the telephone base as shown below. Insert the extended tabs of
the wall mount bracket into the slots on the back of the telephone base.
Push the telephone base down until it clicks securely in place.
Route the telephone line cord through the wall mount bracket hole and plug
it into the telephone wall jack. Route the power cord out of the bottom of the
telephone and plug it into an electrical outlet not controlled by a wall switch.
Align the holes on the bracket with the standard wall plate and slide the
bracket down until it locks securely. Bundle the telephone line cord and
power adapter cord neatly with a twist tie.
1.
2.
3.
4.
1 2
3
4
6
Getting started
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie
them rst.
Slide the black wall mount bracket up and remove it from the wall plate.
Unplug the telephone line cord (or DSL lter) from the wall. Unplug the
power adapter from the power outlet.
Slide the telephone base up and remove it from the wall mount bracket.
See Telephone base and charger installation on page 2.
1.
2.
3.
4.
7
Getting started
/FIND HANDSET
Press to page all
system handsets
(page 20).
/REPEAT
Press to repeat a message
or press twice to play the
previous message (page 38).
Message window
Shows the number of
messages and other
answering system
information (page 41).
X/DELETE
Press to delete the message currently
playing (page 38).
When the phone is not in use, press
twice to delete all previously reviewed
messages (page 39).
/ANS ON/OFF
Press to turn the
answering system
on or off (page 14).
/PLAY/STOP
Press to play messages (page 38).
Press to stop message playback
(page 38).
/VOL
+
and /VOL
-
Press to adjust the
volume during playback
(page 38).
When the phone is not
in use, press to adjust
the telephone base
ringer volume (page 10).
IN USE light
Flashes when there is
an incoming call, or
another telephone
sharing the same line
is in use.
On when the handset
is in use.
Telephone base layout
/SKIP
Press to skip to the next message
(page 38).
8
Getting started
Handset layout
CHARGE light
On when the handset is charging in the
telephone base or charger (page 3).
1
While reviewing a call log entry, press
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
the directory (page 34).
/FLASH
Press to make or answer a call (page 19).
During a call, press to answer an incoming call
when you receive a call waiting alert (page 21).
REDIAL/PAUSE
Press
to review the redial list (page 22).
While dialing or entering numbers into the
directory, press and hold to insert a dialing
pause (page 19).
(speakerphone)
Press to make or answer a call (page 19).
During a call, press to switch between
speakerphone and handset (page 19).
TONE
While you have set the dial mode to pulse and
on a call, press to temporarily change to tone
dial mode (page 20).
VOL/CID (volume/caller ID)
Press to review the call log when the telephone
is not in use (page 33).
While in a menu, press to scroll down.
During a call, press to decrease the listening
volume (page 19).
9
Getting started
Handset layout
VOL/ (volume/directory)
Press to enter the directory when the telephone
is not in use (page 28).
While in a menu, press to scroll up.
During a call, press to increase the listening
volume (page 19).
MENU/SELECT
Press to show the menu.
While in a menu, press to select an item, or
save an entry or setting.
OFF/CLEAR
During a call, press to hang up (page 19).
While the handset is ringing, press to silence
the ringer temporarily (page 20).
While the telephone is not in use, press and
hold to erase the missed calls indicator
(page 33).
During programming, press to exit without
making changes.
#
Press repeatedly to show other dialing options
when reviewing a call log entry (page 34).
MUTE/REMOVE
While on a call, press to mute the microphone
(page 20).
While reviewing the call log, directory or redial
list, press to delete an individual entry (page 36,
29 and 22 respectively).
Press to delete digits when predialing
(page 19)
.
INT (intercom)
Press to start an intercom conversation or
transfer a call (page 23-24).
10
Ringer volume (handset)
You can set the ringer volume or turn the ringer off. When
the ringer is off, appears on the screen.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
RINGERS,
then press MENU/SELECT.
Press MENU/SELECT to select
>
RINGER VOLUME.
Press VOL/ or VOL/CID to adjust the volume.
A sample of each ringer volume plays as you scroll
through the choices.
Press MENU/SELECT to conrm your selection.
1.
2.
3.
4.
5.
The setting also determines the ringer volume of the
intercom call and paging tone. However, paging volume
ranges between level 4 to 6 only.
Ringer tone
You can choose from different ringer tones or melodies.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
RINGERS,
then press MENU/SELECT.
Press VOL/ or VOL/CID to select
>
RINGER TONE, then press MENU/SELECT.
Press VOL/ or VOL/CID to select the desired
ringer tone or melody. A sample of each ringer tone or
melody plays as you scroll through the choices.
Press MENU/SELECT to conrm your selection.
1.
2.
3.
4.
5.
If you turn off the ringer volume, you will not hear ringer tone samples.
Telephone settings
>RINGERS
SETTINGS
>RINGER VOLUME
RINGER TONE
RINGER VOLUME
>RINGER TONE
RINGER VOLUME
RINGER TONE
>1
Ringer volume (telephone base)
Press /VOL
+
or /VOL
-
on the telephone base to adjust the ringer
volume when the telephone is not in use. When you set the ringer
volume to zero, the base ringer is off and the system announces, “
Base
ringer is off.
11
Telephone settings
LCD language
You can select ENGLISH, FRANÇAIS or ESPOL to be
used in all screen displays.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
SETTINGS,
then press MENU/SELECT.
Press MENU/SELECT to select
>
LCD LANGUAGE.
Press VOL/ or VOL/CID to scroll through
the choices.
Press MENU/SELECT to conrm your selection.
1.
2.
3.
4.
5.
Clear voicemail
If you subscribe to voicemail service offered by your telephone service
provider, NEW VOICEMAIL and appear on the handset when you have
new voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handset turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is
new voicemail but there are none (for example, when you have accessed
your voicemail while away from home). Clearing the voicemail waiting
indicator only turns off the indicators; it does not delete your voicemail
messages. As long as you have new voicemail messages, your telephone
service provider continues to send the signal to turn on the indicators.
To manually turn off these indicators:
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
SETTINGS,
then press MENU/SELECT.
Press VOL/ or VOL/CID to select
>
CLR VOICEMAIL, then press MENU/SELECT. The
screen shows TURN OFF INDICATOR?
Press MENU/SELECT to conrm your selection and you
hear a conrmation tone.
1.
2.
3.
4.
Your telephone service provider may alert you of new messages with a
stutter (broken) dial tone. Contact your telephone service provider for details.
Voicemail is different from answering system messages recorded in your
answering system. For more information about the difference, see page 37.
>CLR VOICEMAIL
KEY TONE
TURN OFF
INDICATOR?
>LCD LANGUAGE
CLR VOICEMAIL
LCD LANGUAGE
>ENGLISH
12
Telephone settings
Key tone
You can turn the key tone on or off.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
SETTINGS,
then press MENU/SELECT.
Press VOL/ or VOL/CID to select
>
KEY TONE,
then press MENU/SELECT.
Press VOL/ or VOL/CID to choose ON or OFF.
Press MENU/SELECT to conrm your selection.
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. However, the year must be correct so
that the day of the week can be calculated from the caller ID information.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
SETTINGS,
then press MENU/SELECT.
Press VOL/ or VOL/CID to select
>
SET DATE/TIME, then press MENU/SELECT.
Press the dialing keys (0-9) to enter a two-digit
number or press VOL/ or VOL/CID until the
screen displays the correct month, day and year. Press
MENU/SELECT to advance to time setting.
Repeat step 4 until the time is set. P
ress VOL/ or
VOL/CID to choose AM or PM.
Press MENU/SELECT
to conrm your selection.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
>KEY TONE
SET DATE/TIME
KEY TONE
>ON
>SET DATE/TIME
HOME AREA CODE
SET DATE
12/25/09
SET TIME
10:45 AM
If the date and time are not set, the system announces, Time
and date not set,” before each message plays.
13
Telephone settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
SETTINGS,
then press MENU/SELECT.
Press VOL/ or VOL/CID to select
>
DIAL MODE,
then press MENU/SELECT.
Press VOL/ or VOL/CID to choose TONE
or PULSE.
Press MENU/SELECT to conrm your selection.
1.
2.
3.
4.
5.
Home area code
If you dial your local calls using only seven digits (area
code not required), you can program your home area code
so that when you receive a call within your local area, the
telephone number is automatically stored without the area
code in the call log.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
SETTINGS,
then press MENU/SELECT.
Press VOL/ or VOL/CID to select
>
HOME AREA CODE, then press MENU/SELECT.
Use the dialing keys to enter the desired home area code.
Press MUTE/REMOVE to delete a digit.
Press and hold MUTE/REMOVE to delete the entire entry.
5. Press MENU/SELECT to conrm.
1.
2.
3.
4.
If, in the future, your telephone service provider requires you to dial the area
code when making a local call, or, if you move to a location that requires it,
delete the home area code you have already programmed, following the
steps above. After you have deleted the home area code, _ _ _ will appear in
the display.
HOME AREA CODE
___
While on a call, press TONE to temporarily change to tone dial mode.
>HOME AREA CODE
DIAL MODE
>DIAL MODE
LCD LANGUAGE
DIAL MODE
>TONE
14
Answering system set up
You must use a system handset to change your answering system settings.
Answer ON/OFF
The answering system must be turned on to answer and record messages.
When the answering system is turned on, the /ANS ON/OFF light on the
telephone base will be on and ANS ON will display on the handset.
To turn on or off with the telephone base:
Press /ANS ON/OFF to turn the built-in answering
system on or off. When the answering system is turned
on, it announces,
“Calls will be answered.
When the
answering system is turned off, it announces,
“Calls will
not be answered.
To turn on or off with a handset:
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
ANSWERING SYS, then press
MENU/SELECT.
Press VOL/ or VOL/CID to select
>
ANSWER ON/OFF, then press
MENU/SELECT.
Press VOL/ or VOL/CID to choose ON or OFF, then press
MENU/SELECT.
1.
2.
3.
4.
Answering system settings
15
Answering system settings
Call screening
You can listen at the telephone base to a caller leaving a message. If you
want to turn off the call screening feature, set the call screening off on the
handset. Remember to increase the volume in order to hear your messages
during playback.
To turn on or off with a handset:
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
ANSWERING SYS, then press
MENU/SELECT.
Press VOL/ or VOL/CID to select
>
ANS SYS SETUP, then press
MENU/SELECT.
Press MENU/SELECT to select
>
CALL SCREENING.
Press VOL/ or VOL/CID to choose ON or OFF, then press
MENU/SELECT.
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver
selected, the answering system answers after two rings when you have
new messages, and after four rings when you have no new messages. This
enables you to check for new messages and avoid paying unnecessary long
distance charges if you are calling from out of your local area.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
ANSWERING SYS, then press
MENU/SELECT.
Press VOL/ or VOL/CID to select
>
ANS SYS SETUP, then press
MENU/SELECT.
Press VOL/ or VOL/CID to select
>
# OF RINGS, then press
MENU/SELECT.
Press VOL/ or VOL/CID to choose from 6, 4, 2 or TOLL SAVER,
then press MENU/SELECT to conrm your selection.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
While the answering system is answering a call, you can press /VOL
+
once on the
telephone base to temporarily turn the call screening on. Press /VOL- to level 1 to
temporarily turn down the volume of the call screening, or press /PLAY/STOP
to turn off call screening temporarily.
16
Answering system settings
Remote access code
A two-digit security code is required to access the answering system
remotely from any touch-tone telephone. The preset code is 19. You can set
the code from 00 to 99.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
ANSWERING SYS, then press
MENU/SELECT.
Press VOL/ or VOL/CID to select
>
ANS SYS SETUP, then press
MENU/SELECT.
Press VOL/ or VOL/CID to select
>
REMOTE CODE, then press
MENU/SELECT.
Press the dialing keys (0-9) to enter the code or VOL/ or VOL/CID to
select from 00 to 99, then press MENU/SELECT to conrm.
Message alert tone
This telephone can beep every 10 seconds to alert you of new messages.
The tone stops when all new messages have been reviewed.
Press MENU/SELECT when the handset is not in use.
Press VOL/ or VOL/CID to select
>
ANSWERING SYS, then press
MENU/SELECT.
Press VOL/ or VOL/CID to select
>
ANS SYS SETUP, then press
MENU/SELECT.
Press VOL/ or VOL/CID to select
>
MSG ALERT TONE, then press
MENU/SELECT.
Press VOL/ or VOL/CID to choose ON or OFF, then press
MENU/SELECT to conrm your selection.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
The answering system must be turned on for the message alert tone
to function.
Press any key on the telephone base (except /FIND HANDSET) to temporarily
silence the message alert tone.
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VTech CS6328-5 User manual

Category
Telephones
Type
User manual
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