Dell Alienware Area-51 User manual

Alienware Area-51

Service Manual

Computer Model: Alienware Area-51 R2

Regulatory Model: D03X

Regulatory Type: D03X001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use

of your computer.

CAUTION: A CAUTION indicates either potential damage to

hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

international copyright and intellectual property laws. Dell

™

and the Dell logo are trademarks of

Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned

herein may be trademarks of their respective companies.

2014 - 10

Rev. A00

Contents

Before Working Inside Your Computer...................... 10

Before You Begin .............................................................................................. 10

Safety Instructions............................................................................................10

Recommended Tools......................................................................................... 12

After Working Inside Your Computer..........................13

Technical Overview..............................................................14

Inside View of Your Computer........................................................................... 14

Right View.................................................................................................... 15

Left View.......................................................................................................16

System-Board Components...............................................................................17

I/O Board Components...................................................................................... 18

Lifting the Computer..........................................................20

Procedure..........................................................................................................20

Removing the Stability Foot...........................................22

Procedure.......................................................................................................... 22

Replacing the Stability Foot........................................... 25

Procedure..........................................................................................................25

Removing the Side Panels...............................................26

Procedure..........................................................................................................26

Replacing the Side Panels............................................... 28

Procedure..........................................................................................................28

Removing the Battery....................................................... 29

Prerequisites.....................................................................................................29

Procedure..........................................................................................................30

Replacing the Battery.........................................................31

Procedure...........................................................................................................31

Post-requisites..................................................................................................32

Removing the Battery Case............................................33

Prerequisites.....................................................................................................33

Procedure..........................................................................................................33

Replacing the Battery Case............................................ 36

Procedure..........................................................................................................36

Post-requisites..................................................................................................36

Removing the Hard Drive................................................. 37

Prerequisites..................................................................................................... 37

Procedure.......................................................................................................... 37

Replacing the Hard Drive................................................. 40

Procedure..........................................................................................................40

Post-requisites................................................................................................. 40

Removing the Optical Drive............................................. 41

Prerequisites......................................................................................................41

Procedure...........................................................................................................41

Replacing the Optical Drive............................................ 44

Procedure..........................................................................................................44

Post-requisites..................................................................................................44

Removing the Right AlienFX Side-Panel

Connector................................................................................ 45

Prerequisites.....................................................................................................45

Procedure..........................................................................................................45

Replacing the Right AlienFX Side-Panel

Connector................................................................................ 48

Procedure..........................................................................................................48

Post-requisites................................................................................................. 48

Removing the Left AlienFX Side-Panel

Connector................................................................................ 49

Prerequisites.....................................................................................................49

Procedure..........................................................................................................49

Replacing the Left AlienFX Side-Panel

Connector................................................................................ 53

Procedure..........................................................................................................53

Post-requisites..................................................................................................53

Removing the I/O Board....................................................54

Prerequisites.....................................................................................................54

Procedure..........................................................................................................54

Replacing the I/O Board.....................................................57

Procedure.......................................................................................................... 57

Post-requisites.................................................................................................. 57

Removing the Drive-Bay Heat-Sensor.......................58

Prerequisites.....................................................................................................58

Procedure..........................................................................................................58

Replacing the Drive-Bay Heat-Sensor........................ 61

Procedure...........................................................................................................61

Post-requisites.................................................................................................. 61

Removing the Memory Module(s)............................... 62

Prerequisites.....................................................................................................62

Procedure.......................................................................................................... 62

Replacing the Memory Module(s)................................64

Procedure..........................................................................................................64

Post-requisites..................................................................................................65

Removing the Graphics Card..........................................66

Prerequisites.....................................................................................................66

Procedure..........................................................................................................66

Replacing the Graphics Card.......................................... 69

Procedure..........................................................................................................69

Post-requisites..................................................................................................69

Removing the Multiple Graphics Cards.....................70

Prerequisites..................................................................................................... 70

Procedure.......................................................................................................... 70

Replacing the Multiple Graphics Cards......................74

Procedure.......................................................................................................... 74

Post-requisites.................................................................................................. 74

Removing the Full-length Graphics Cards................75

Prerequisites..................................................................................................... 75

Procedure.......................................................................................................... 75

Replacing the Full-length Graphics Cards................ 79

Procedure.......................................................................................................... 79

Post-requisites..................................................................................................79

Removing the PCI Fan........................................................80

Prerequisites.................................................................................................... 80

Procedure..........................................................................................................80

Replacing the PCI Fan........................................................ 85

Procedure..........................................................................................................85

Post-requisites................................................................................................. 85

Removing the Front-bezel Heat-sensor...................86

Prerequisites.....................................................................................................86

Procedure..........................................................................................................86

Replacing the Front-bezel Heat-sensor................... 88

Procedure..........................................................................................................88

Post-requisites................................................................................................. 88

Removing the Memory Fan.............................................89

Prerequisites.....................................................................................................89

Procedure..........................................................................................................89

Replacing the Memory Fan.............................................. 91

Procedure...........................................................................................................91

Post-requisites.................................................................................................. 91

Removing the Processor Cooling-Assembly.......... 92

Prerequisites.....................................................................................................92

Procedure..........................................................................................................92

Replacing the Processor Cooling Assembly........... 95

Procedure..........................................................................................................95

Post-requisites..................................................................................................96

Removing the Processor.................................................. 97

Prerequisites..................................................................................................... 97

Procedure.......................................................................................................... 97

Replacing the Processor.................................................. 99

Procedure..........................................................................................................99

Post-requisites................................................................................................100

Removing the Power-Supply Unit...............................101

Prerequisites....................................................................................................101

Procedure......................................................................................................... 101

Replacing the Power-Supply Unit.............................. 104

Procedure........................................................................................................ 105

Post-requisites................................................................................................106

Removing the Coin-Cell Battery.................................. 107

Prerequisites....................................................................................................107

Procedure.........................................................................................................107

Replacing the Coin-Cell Battery.................................. 109

Procedure........................................................................................................ 109

Post-requisites................................................................................................109

Removing the Wireless Card......................................... 110

Prerequisites....................................................................................................110

Procedure......................................................................................................... 110

Replacing the Wireless Card.......................................... 112

Procedure......................................................................................................... 112

Post-requisites................................................................................................. 112

Removing the Logo Board.............................................. 113

Prerequisites.................................................................................................... 113

Procedure......................................................................................................... 113

Replacing the Logo Board...............................................116

Procedure......................................................................................................... 116

Post-requisites.................................................................................................116

Removing the System Board......................................... 117

Prerequisites.....................................................................................................117

Procedure......................................................................................................... 118

Replacing the System Board......................................... 119

Procedure......................................................................................................... 119

Post-requisites.................................................................................................119

System Setup........................................................................121

Overview .......................................................................................................... 121

Entering System Setup ................................................................................... 121

System Setup Options..................................................................................... 121

Clearing Forgotten Passwords........................................................................130

Clearing CMOS Settings................................................................................... 131

Flashing the BIOS............................................................................................ 132

Before Working Inside Your

Computer

CAUTION: To avoid damaging the components and cards,

handle them by their edges and avoid touching pins and

contacts.

NOTE: The images in this document may differ from your computer

depending on the configuration you ordered.

Before You Begin

1 Save and close all open files and exit all open applications.

2 Shut down your computer.

– Windows 8.1: On the Start screen, click or tap the power icon →

Shut down.

– Windows 7: Click or tap Start → Shut down.

NOTE: If you are using a different operating system, see the

documentation of your operating system for shut-down instructions.

3 Disconnect your computer and all attached devices from their electrical

outlets.

4 Disconnect all cables such as telephone cables, network cables and so on,

from your computer.

5 Disconnect all attached devices and peripherals, such as keyboard, mouse,

monitor, and so on, from your computer.

6 Remove any media card and optical disc from your computer, if applicable.

7 After the computer is unplugged, press and hold the power button for 5

seconds to ground the system board.

Safety Instructions

Use the following safety guidelines to protect your computer from potential

damage and ensure your personal safety.

10

WARNING: Before working inside your computer, read the

safety information that shipped with your computer. For

more safety best practices, see the Regulatory Compliance

home page at dell.com/regulatory_compliance.

WARNING: Disconnect all power sources before opening the

computer cover or panels. After you finish working inside

the computer, replace all covers, panels, and screws before

connecting to the power source.

CAUTION: To avoid damaging the computer, make sure that

the work surface is flat and clean.

CAUTION: To avoid damaging the components and cards,

handle them by their edges and avoid touching pins and

contacts.

CAUTION: Only a certified service technician is authorized to

remove the computer cover and access any of the

components inside the computer. See the safety

instructions for complete information about safety

precautions, working inside your computer, and protecting

against electrostatic discharge.

CAUTION: Before touching anything inside your computer,

ground yourself by touching an unpainted metal surface,

such as the metal at the back of the computer. While you

work, periodically touch an unpainted metal surface to

dissipate static electricity, which could harm internal

components.

CAUTION: When you disconnect a cable, pull on its connector

or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs or thumb-screws that you

must disengage before disconnecting the cable. When

disconnecting cables, keep them evenly aligned to avoid

bending any connector pins. When connecting cables, make

sure that the ports and connectors are correctly oriented

and aligned.

CAUTION: To disconnect a network cable, first unplug the

cable from your computer and then unplug the cable from

the network device.

11

CAUTION: Press and eject any installed card from the media-

card reader.

Recommended Tools

The procedures in this document may require the following tools:

• Philips screwdriver

• Flat-head screwdriver

• Plastic scribe

12

After Working Inside Your

Computer

CAUTION: Leaving stray or loose screws inside your

computer may severely damage your computer.

1 Replace all screws and make sure that no stray screws remain inside your

computer.

2 Connect any external devices, peripherals, and cables you removed before

working on your computer.

3 Replace any media cards, discs, and any other part(s) that you removed

before working on your computer.

4 Connect your computer and all attached devices to their electrical outlets.

5 Turn on your computer.

13

Technical Overview

WARNING: Before working inside your computer, read the

safety information that shipped with your computer and

follow the steps in

Before Working Inside Your Computer.

After working inside your computer, follow the instructions

in After Working Inside Your Computer. For more safety best

practices, see the Regulatory Compliance home page at

dell.com/regulatory_compliance.

Inside View of Your Computer

To view the different components installed in your computer. See “Right View”

and “Left View”.

14

Right View

1 processor liquid-cooling

assembly-fan

2 graphics card

3 system board 4 power-supply

5 AlienFX side-panel connector 6 PCI fan

7 processor liquid-cooling assembly

pump

8 memory modules

9 memory fan (top fan)

15

Left View

1 optical drive (ODD) 2 I/O board (IO BRD)

3 drive-bay heat-sensor 4 2.5 inch drive bracket (HDD4/

HDD5)

5 AlienFX side-panel connector 6 rear I/O accessibility lighting

batteries

7 3.5 inch drive bracket (HDD1) 8 3.5 inch drive bracket (HDD2)

9 3.5 inch drive bracket (HDD3)

16

System-Board Components

1 processor liquid cooling-assembly

fan (LCM_FAN1)

2 audio connector (AUDIO101)

3 PCI-Express x16 slot (SLOT1) 4 low pin count debug header

(LPC1)

5 password reset jumper

(PASSWORD1)

6 PCI-Express x1 slot (SLOT2)

17

7 PCI-Express x16 slot (SLOT3) 8 M.2 connector (wireless card)

9 coin-cell battery socket (BAT1) 10 CMOS reset jumper (CLEAR

CMOS1)

11 PCI-Express x4 slot (SLOT4) 12 Thunderbolt connector (TBT1)

13 PCI-Express x16 slot (SLOT5) 14 Serial Peripheral Interface

connector (SP11)

15 PCI-fan connector (SIDE_FAN1) 16 drive-bay heat-sensor

connector (SENSOR1)

17 chassis heat-sensor connector

(SENSOR2)

18 PCI-Express power connector

(PCIE_PWR1)

19 PCI-Express fan 1 connector

(PCI_FAN1)

20 SATA drive connectors

21 USB connector (USB1) 22 LED Power Switch (PANEL1)

23 USB connector (USB3_MB1) 24 Advanced Technology xTended

(ATX) power connector (ATX

PWR1)

25 processor socket (CPU1) 26 memory-module slot (DIMM3)

27 memory-module slot (DIMM4) 28 processor liquid-cooling

assembly fan connector

(MID_FAN1)

29 memory fan connector

(TOP_FAN1)

30 processor-power connector

(CPU PWR1)

31 processor liquid-cooling assembly

pump-fan connector

(PUMP_FAN1)

32 memory-module slot (DIMM2)

33 memory-module slot (DIMM1)

I/O Board Components

NOTE: The location of the connectors may vary based on the selections

you made at the time of purchase.

18

1 rear I/O accessibility lighting

battery connector (VBAT1)

2 rear I/O accessibility lighting

connector (PORCH_LIGHT1)

3 left theater-lighting connector

(POGO_IN_L1)

4 right theater-lighting connector

(POGO_IN_R1)

5 USB connector (USB1) 6 debug connector (DEBUG1)

7 front I/O control connector

(FIO_PWR1)

8 front I/O connector (USB3_FIO1)

9 main-power connector (PWR1) 10 optical drive power connector

(ODD1)

11 logo board connector (LOGO1) 12 audio connector (AUDIOIO1)

19

Lifting the Computer

Procedure

1 With both hands, hold the handle on top of the computer.

20

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