Sierra Wireless Raven XT Quick start guide

Raven XT

for Sprint

Quick Start

20070914

Rev 3.0E

Rev 3.0E Jul.09 2

Activating your Raven XT on

Sprint Network

• Setup Wizard

• Hardware Installation

• Indicator Lights

ThisQuickStartguideprovidesstep‐by‐stepdirectionsfor

activatingyourRavenXTonSprint’snetwork.

Tip: For additional configuration options, refer to the User Guide for

your Raven XT.

Setup Wizard

YoucanfindtheSetupWizardinstallationontheCDwhich

camewithyourRavenXTorontheSierraWirelesswebsite:

http://www.sierrawireless.com/support/AirLink/

default.aspx.UseonlytheSetupWizardforSprintforbest

results.

Note: The Setup Wizard

requires the Microsoft .NET

framework v. 1.1 and Microsoft

Windows 98, Windows 2000,

Windows XP, or later. You can

obtain .NET from Microsoft: http:/

/www.microsoft.com.

Note: If you are setting modem for circuit switched mode, pelase test

your connection to ensure your network account has been set up

correctly.

1. Starting the Setup Wizard

a. ConnecttheRavenXTtoyourcomputerusingaserial

cableUSBcable.

b. ConnectthepoweradapterandantennatoyourRaven

XT.

c. InstalltheSetupWizardbyrunningSprintSetup‐

Wizard.exeandfollowtheprompts.

d. RuntheSetupWizardfromtheWindowsStartmenu.

Start>All Programs>AirLink Communications>Setup

Wizard>Setup Wizard

Rev 3.0E Jul.09 3

Figure 2-1: Setup Wizard

e. ClickNexttostarttheWizardprocess.

2. Connecting to the Modem

IfyouconnectedyourRavenXTtothe portonyourcomputer,

selectConnectedtoanEthernet/USBPortandusethedropdown

menutoselecttheEthernetadapterorUSB/netconnectionon

yourcomputertowhichthemodemisconnected(most

computersonlyhaveoneadapterwhichwillbeselectedfor



you).Thedefaultpasswordforthemodemisenteredforyou.

ClickNext.

Note: If you want to use USB with the Setup Wizard you will need to

first install the driver, refer to Installing the USB driver section in this

Chapter.

Figure 2-2: Setup Wizard : Ethernet Connection/USB Connection

Rev 3.0E Jul.09 4

SelectConnectedtoaSerialPort,checkAutoDetectPortSettings

orselecttheportfromthedropdownmenu.ClickNext.

Figure 2-3: Setup Wizard : Serial Connection

Note: You cannot activate with serial and would need USB/net to use

set up wizard.

AftertheSetupWizardconnectstoyourRavenXT,thedetails

foryourspecificmodelwillbedisplayed.Iftheincorrect 

modelisdisplayed,presstheResetButtononyourRavenXT

sotheWizardcanattempttoconnectagain.ClickNext.

Figure 2-4: Setup Wizard : Connected

3. Selecting Tasks

AftertheWizarddetectsyourRavenXT,youwillbeoffereda

menuofSetuptasks.Choosethetasksyouneedfromthose

displayed.

Place Holder

Rev 3.0E Jul.09 5

Figure 2-5: Setup Wizard : Task Menu

• UpdateALEOSFirmware:ChecktheSierraWireless

serverforthelatestALEOSfirmware.

• SetupDataLink:Changethenetworkparametersforyour

modem,DataLinkaccountsONLY.Thisoptionalstepcan

bedoneasapartoftheactivationprocessoritcanbedone

separatelyafterthemodemhasbeenactivated.

• TestModemSetup:VerifyyourRavenXTisproperly

configuredandconnectingontheSprintnetwork.

• SetupaDUNConnection:CreateaDial‐UpNetworking

entryforlocalconnection.Thispartofthesetupisonly

neededifyouwillbeusingyourRavenXTtoconnect

directlyfromacomputertotheInternetorothernetwork.

ClickNextwhenyouhaveselectedyourdesiredoptions.

Note: Based on your selections, you may not need to do all of the

following Wizard steps.

4. Optional: Wizard: Update ALEOS

Note: Follow this step, only if Update Aleos option has been selected

in the task menu checkbox

Onoccasion,SierraWirelessreleasesupdatestothe firmware

foryourmodem.Theseupdatescanincludenewfeaturesas

wellasbugfixes.Tomakesureyourmodemisatoptimal

performance,itisrecommendedtoCheckforUpdatesand

UpdateNowifanupdateisfound.

• ActivateModem:ConfigureyourRavenXTtoconnecton

theSprintnetwork.

Rev 3.0E Jul.09 6

Note: While checking for ALEOS Firmware updates, the Setup

Wizard uses the Internet connection on your computer to connect to

the Sierra Wireless server. Your Raven XT is not connected to the

wireless network for this process.

Figure 2-6: ALEOS Update

Tip: You can download current ALEOS firmware from the Sierra

Wireless web site and install it separately.

ClickNextwhenyouarefinishedupdat ingorifyouchoose

nottoupdate.

5. Activate Modem

ThestepsanddatarequiredtoactivateyourRavenXTonthe

Sprintnetworkvariesdependingonthemodel.TheWizardis

designedtosupportoldermodelsaswellasthosecurrently

shipping

ToconfigureorprovisionyourmodemtoworkontheSprint

network,youwillneeddeviceactivationinformationprovided

bySprint.

FillintherequestedinformationandclickNextoneachscreen.

• MSL‐MasterSubsidyLockorActivationCodetounlock

theinternalhardwareofyourRavenXT.Thiscodeis

providedbySprint.

Rev 3.0E Jul.09 7

Figure 2-7: Setup Wizard : MSL

• MDN‐Thephonenumberofyourcellularaccount.

• MINorMSID‐Theidentificationnumberforyour

cellularaccount.

Caution: Your MDN and MIN or MSID may be different. You need to

enter both numbers for activation to succeed.

Figure 2-8: Setup Wizard MDN and MIN/MSID

TheWizardwillcheckthesignalstrengthofyourRavenXT

(RSSI).ClickNexttobegintheactivationprocess.

Note: The process may take a few minutes. Progress information will

display across the bottom.

• StaticIP‐IfyouhaveacellularaccountwithastaticIP

address,checkthisboxifitisdisplayed.

Caution: If you do not have a static IP account and check the Static

IP box, you may not be able to activate your Raven XT or register on

the Sprint network.

Rev 3.0E Jul.09 8

Figure 2-9: Setup Wizard : Signal Test

Tip: If you have low signal, you may encounter difficulties activating

your modem. Try a different location or a different antenna to increase

your signal if it is -90 or lower (yellow to red bar).

6. Test Modem Setup

YourconnectionofyourRavenXTtotheInternetistested

usingtheSprintcellularnetwork.

Figure 2-10: Setup Wizard: Connection Test

Greenchecksintheboxesindicatethetestsweresuccessful

andyourRavenXTisfunctioningproperly.Atthispointyour

modemisconfiguredandactivatedtoworkonthe Sprint

network.

Rev 3.0E Jul.09 9

Note: These tests, depending on the strength of your signal, may take

a few minutes. Initially, while the tests are being performed, there may

be red Xs in the boxes. The Status line will give an indication of the

progress of the connection process.

IfTestModemSettingsshowsthestatusofyourmodemis

“DataConnectionFailed‐WaitingforRetry”,“NoService”,

“NoCarrier”,“NetworkNegotiationFailed”,“Network

AuthenticationFailed”,“ModemNotRegistered”,ortheReg

Netlightonthemodemisnotlit,double‐checkyourdevice

activationinformationandreturntothe

ActivateModemstep

toreconfigureyourRavenXT.

7. Data Link Configuration

Note: These screens will only be

displayed if Private Networking

Data Link is selected.

PrivateNetworkingDataLinkisaspecialaccountconfigu‐

rationthatprovidesamoresecureconnectionforyourRaven

XTandoftenprovidesastaticIPwithauthenticationonan

exclusiveserver.ConsultyourSprintrepresentativefordetails

aboutPrivateNetworkingDataLinkifit’ssomething youneed

foryouraccount.

BeforeyoustarttheconfigurationforPrivateNetworking,

DataLink,theconnectiontothenetworkmaybechecked.

Caution: Ensure the Raven XT has been activated before you

proceed with the Private Networking Data Link steps. Configuring

Private Networking Data Link before the Raven XT has been activated

can prevent successful activation.

FillintherequestedinformationandclickNextoneachscreen.

• NetworkAccessIdentifier(NAI)‐Fillinthefieldsfor

NAI.TheNAIshouldbeintheformofanemailaddress.

Figure 2-11: Setup Wizard : Data Link - NAI

• ThePrimaryHomeAgent(PrimaryHA)andSecondary

HomeAgent(SecondaryHA)arethenetworkservers

Rev 3.0E Jul.09 10

responsibleforIPaddressingandrouting.Fillintheinfor‐

mation,asapplicable.

Figure 2-12: Setup Wizard : Primary and Secondardy HA

• HASPIandAAASPI,requiredforau thenticationonthe

PrimaryandSecondaryHomeAgents,isprovidedby

Alltel.

Figure 2-13: Setup Wizard : SPI

• HASharedSecretPasswordisusedforbothHome

Agent’s.Thismaybefilledinforyouwithapassword

createdforyourRavenXTfortheSprintnetwork.

• TheAAA/VisionPasswordisrequiredbytheAuthenti‐

cation,AuthorizationandAccountingserver.Thismaybe

filledinforyouwithdefaultforSprint.

Rev 3.0E Jul.09 11

Figure 2-14: Setup Wizard : Passwords

WhenthePrivateNetworkingDataLinkconfigurationis

completed,theconnectiontothenetworkwillbetestedagain.

8. Optional: Setting up a DUN

Connection

Note: Using DUN, the speed of

the connection is the limited to

the connection between the

modem and the computer. This

may be less than the total

bandwidth available with EV-DO

HSDPA.

Dial‐upNetworking(DUN)allowsacomputerorotherdevice

tousetheserialportonaRavenXTtoconnecttotheInternet 

orprivatenetworkjustlikeananalogmodemusingastandard

phoneline.TheSetupWizardwillinstalladriverforthe

RavenXTandsetup

theconnectionbetweenyourcomputer

andtheRavenXT.Youwillneedtohaveadministratoraccess

onthecomputerforthissectionoftheinstallation.

Ifyoualreadyhaveothermodemsinstalledonyourcomputer,

theywillbelistedontheSierraWirelessAirLinkModem

Installationscreen.Ifyouhaveothermodemsins talledonyour

computerusingthesameserialport,theymayconflict.As

longasyoudonotintendtousethem,youcan

Removeother

modemsusingthismenu.

Rev 3.0E Jul.09 12

Figure 2-15: Setup Wizard : DUN driver

a. SelectInstalltobeginaddingthedriverfortheRaven

XTtoyourcomputer.

Figure 2-16: Setup Wizard : DUN settings

b. TheCOMportandspeedshouldmatchthesettingsof

theRavenXTandwhereitwillbeconnected(default

settingswillbepre‐entered).

c. SelectNexttobeginthedriverinstallation.

d. YouwillseeaconfirmationboxfromMicrosoft

Windowstospecifyifyouwishtoinstallthisdriveron

yourcomputer.SelectContinueAnywaytoinstallthe

driver.

e. Whenthedriverisinstalled,youwillreturntothe

Modeminstallationscreen.TheRavenXTshouldnow

belisted(inadditiontoanyothermodeminstalledon

yourcomputer).

f. ClickNexttocontinuetoinstalltheDUNconfigu‐

ration.

Raven XT

13 20070914

Figure 2-17: Setup Wizard : DUN connections

IfyoualreadyhaveaDUNconnectioninstalledforadifferent

modem,itwillbelistedontheDial‐upNetworking

Connectionscreen.

g. SelectAddtocreateanewconnectionfortheRaven

XT.

Figure 2-18: Setup Wizard : DUN settings

h. Fromthedropdownmenu,selectSierraWireless

modem.

i. Thedefaultsforthephonenumber,usernameand

passwordwillalreadybeentered.

j. SelectNexttobegintheinstall.

Figure 2-19: Setup Wizard : DUN

Rev 3.0E Jul.09 14

AtthecompletionoftheDUNinstallation,youwillreturnto

theDial‐upNetworkingConnectionscreen.TheAirLink

modemshouldnowbelistedasaconnection.

YourmodemisnowreadytobeusedasaDUNdeviceforany

applicationsonyourcomputerneedinganetworkconnection.

IfyouhaveDUNinstalledformorethanonemodem,youwill

needtospecifyinyourapplicationwhichDUNtouse.Unless

itistheonlyDUN,your

RavenXTmaynotbetheoneyour

computerseesasadefault.

Hardware Installation

Note: During installation, please

be sure that the cables are

secure but do not bear any

additional weight that could

loosen the connector from the

unit.

YourRavenXTshouldbemountedinapositionthatallows

easyaccessforthecablessotheyarenotbent,constricted,in

closeproximitytohighamperage,orexposedtoextreme

temperatures.TheLEDsonthefrontpanelshouldbevisible

foreaseofoperationalverification.Youshouldensurethat



thereisadequateairflowaroundthemodembutthatitiskept

freefromdirectexposuretotheelements,suchassun,rain,

dust,etc.

Caution: The Raven XT is in a hardened case and designed for use

in industrial and extreme environments. However, unless you are

using cables expressly designed for such environments, they can fail

if exposed to the same conditions the Raven XT can withstand.

Figure 2-20: Raven XT Connectors

Cellular

Serial

Power

USB

Raven XT

15 20070914

Cellular

Note: This device is not

intended for use within close

proximity of the human body.

Antenna installation should

provide for at least a 20 CM

separation from the operator.

Antennasselectedshouldnotexceedamaximumgainof5dBi

understandardinstallationconfiguration.Inmorecomplex

installations(suchasthoserequiringlonglengthsofcableand/

ormultipleconnections),it’simperativethattheinstaller

followmaximumdBigainguidelinesinaccordancewiththe

radiocommunicationsregulationsoftheFederal

Communica‐

tionsCommission(FCC),IndustryCanada, oryourcountry’s

regulatorybody(ifusedoutsidetheUS).

YourRavenXTwillworkwithmostcellularantennas witha

SMAconnector.Connecttheprimaryantennaorprimary RF

cabledirectlytotheantennaconnectoronthebackofthe

RavenXT.

Tip: When using a cable to an antenna placed away from the

modem, minimize the length of your cable. All gain from a more

advantageous antenna placement can be lost with a long cable to the

modem.

Power

ThisI/Oporthandlesexternalinputandoutputevents.An

externaldevicecansenddigitalinputtothemodem,through

thedigitalI/Oport.

Figure 2-21: Digital 1/0 Port

YourRavenXTcanbeusedwitheitherDCorAC,withthe

appropriatepoweradapter.DCcablesandACadaptersare

availableasoptionalaccessoriesinadditiontotheone

includedwithyourRa venXT.

Note: Your Raven XT does not have a second antenna for received

diversity. Received diversity is disabled by default.

Rev 3.0E Jul.09 16

Note: When using a DC power

source (such as a solar cell),

Sierra Wireless recommends

placing a fuse (1-2 Amp) on the

line close to the power source to

protect your power source from

possible surges due to shorts or

other line issues.

TheDCpowercablepositiveleadshouldbeconnectedtothe

batteryorpowersourcepositiveterminal.Thepowercable

negativeleadshouldbeconnectedtotheba tteryorpower

sourcenegativeterminal.

Tip: The DC power cable has a white wire lead in addition to the

power positive and negative. This is for a feature not present in the

Raven line modems. In the Raven XT, the white wire lead has no

function and can be ignored.

Warning: Explosion Hazard - Do not disconnect

equipment unless power has been switched off or

the area is known to be non-hazardous.

Connecting to a Computer or

other Device

Figure 2-22: USB

YourRavenXT’sfull‐speed(12Mbit)USB2.0portcanbe

connecteddirectlytomostcomputersorotherdevicesusinga

standardfull‐speedUSB2.0cable.Ifthecomputerordevice

youareconnectingorthecableisnotratedforfull‐speed,the

modemwillcommunicateata

reducedspeedtomatch.The

RavenXTfunctionsasadevice,notahost.

Whenitisconnectedtoacomputer,theUSBportshouldbe

seenasaCOMportorEthernetportaftertheapplicabledriver

isinstalled.

TheRavenXThasastandardmini‐Bconnector.

Warning: The USB port can only be used in a non-

hazardous environment.

Raven XT

17 20070914

Indicator Lights

WhenyourRavenXTisconnectedtopowerandanantenna,

thereisaspecificpatterntothelightstoindicateitsoperation

mode.

Figure 2-23: Raven XT Indicator lights

• Network‐Indicatesasuccessfulconnectiontothecellular

networkwithanIPaddressgivenandachannelacquired.

• Signal‐Lightshowsthestrengthofthesignalandmaybe

nearlysolid(strongsignal)orflashing(weakersignal).A

slowflashindicatesaveryweaksignal.

• Activity‐Lightswillflashasdataistransferredtoand

fromthePinPointmodemontheremotenetwork.

• Power‐Indicatesthepoweradapterisconnectedand

thereispowergettingtotheRavenXT.

• TheResetbutton(ontheleftsideoftheRavenXT)hastwo

functions.Ifitisquicklydepressedandreleased,the

modemwillsimplypowercycletheinternalhardware.If,

however,theresetisdepressedandheldfor several

seconds(count10slowly,andwaitforthepowerlight

to

RSSI LED Ranges

RSSI/Signal LED Status Ranges of RSSI (dBm)

On Solid Equal to or stronger than -69

Fast Blink -70 to -79

Normal blink -80 to -89

Slow Blink -90 to -99

Extinguished Equal to or weaker than -100

Rev 3.0E Jul.09 18

gooffafterthelightpatternstops),theALEOSconfigu‐

rationsettingswillreturntothefactorydefaults.

Light Patterns

TheLEDsonthefrontofthemodemwillrespondindifferent

patternstoindicatemodemstates.

• Normal‐EachLED,mentionedabove,islitasapplicable.

• Startup‐TheLEDswillcyclefromlefttoright.

• PassThrumode‐NetworkandSignalLEDswillblinkin

tandem.TheActivityLEDwillblinkwhentran smittingor

receivingdata.

• SOS‐TheNetworkLEDblinks.

• ConfigurationReset‐TheLEDswillcyclelefttorightand

thenrighttoleft4times.

• AuthenticationFailure‐TheNetwork,Signal,and

ActivityLEDsblinkevery2seconds.

• DataRetry‐TheNetwork,Signal,andActivityLEDsblink

every3seconds.

Caution: If you reset the modem configuration using the reset button,

you may need to reactivate your Raven XT with Sprint.

Raven XT

19 20070914

Rev 3.0E Jul.09 20

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessAirLinkRavenXT

areusedin

anormalmannerwithawell‐constructednetwork,

theSierraWirelessAirLinkRavenXTshouldnotbeusedin

situationswherefailuretotransmitorreceivedatacouldresult

indamageofanykindtotheuseroranyotherparty,including

butnotlimitedtopersonalinjury,death,or

lossofproperty.

SierraWirelessaccepts noresponsibilityfordamagesofany

kindresultingfromdelaysorerrorsindatatransmittedor

receivedusingtheSierraWirelessAirLinkRavenXT,orfor

failureoftheSierraWirelessAirLinkRavenXTtotransmitor

receivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessAirLink Ra venXTinareas

whereblastingisinprogress,whereexplosiveatmospheres

maybepresent,nearmedicalequipment,nearlifesupport

equipment,oranyequipmentwhichmaybesusceptibletoany

formofradiointerference.Insuchareas,theSierraWireless

AirLinkRavenXT

MUSTBEPOWEREDOFF.TheSierra

WirelessAirLinkRavenXTcantransmitsignalsthatcould

interferewiththisequipment.

DonotoperatetheSierraWirelessAirLink Ra venXTinany

aircraft,whethertheaircraftisonthegroundorinflight.In

aircraft,theSierraWirelessAirLinkRavenXTMUSTBE

POWEREDOFF.Whenoperating,theSierraWirelessAirLink

RavenXTcantransmitsignalsthatcouldinterferewith

various

onboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wireless AirLink

Raven XT may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessAirLinkRavenXTwhileincontrolofavehicle.

Doingsowilldetractfromthedriveroroperatorʹscontroland

operationofthatvehicle.Insomestates andprovinces,

operatingsuchcommunicationsdevice swhileincontrolof

a

vehicleisanoffence.

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

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