Radionics READYKEY K6100 User manual

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User manual

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K6100 / K6300-CNCII Central Network Controller
User Guide
17317 Ver 1.2/48569B
K6100-CNC User Guide
17317 Ver 1.2/48569B Page 2 © 2001 Radionics
K6100-CNC
K6100-CNC User Guide
© 2001 Radionics Page 3 17317 Ver 1.2/48569B
1.0 Introduction...............................................................................................4
2.0 Terminology ..............................................................................................4
2.1 Glossary...................................................................................................................................................... 4
2.2 Notation....................................................................................................................................................... 5
3.0 Administration Readers ...........................................................................6
3.1 Readykey Proximity Reader...................................................................................................................... 6
3.2 External Magstripe or Wiegand-Compatible Reader............................................................................... 6
4.0 Dial Up Sites..............................................................................................6
4.1 Dialback....................................................................................................................................................... 6
5.0 Display Messages..................................................................................... 6
5.1 Priority 6
5.2 Clock Synchronization............................................................................................................................... 6
5.3 Prioritized Messages when PC On-Line................................................................................................... 6
5.3.1 Priority 1 - Buffer Full................................................................................................................................. 6
5.3.2 Priority 2 - Communications Errors............................................................................................................ 7
5.3.3 Priority 2 - Updates/On-line....................................................................................................................... 7
5.3.4 Priority 3 - Monitoring ................................................................................................................................ 8
5.4 Prioritized Messages when PC Offline..................................................................................................... 8
5.4.1 Priority 1 - Alarms...................................................................................................................................... 8
5.4.2 Priority 2 - Communications Errors............................................................................................................ 8
5.4.3 Priority 3 - Buffer Full................................................................................................................................. 8
5.4.4 Priority 3 - PC Offline................................................................................................................................. 8
5.4.5 Priority 4 - Updates.................................................................................................................................... 8
6.0 Alarms........................................................................................................ 9
6.1 Unauthorized Access................................................................................................................................. 9
6.2 Anti-Tamper ................................................................................................................................................ 9
6.3 Zone Alarm on Alarm Module/Alarm Event Manager..............................................................................9
6.4 PIN Reader Duress..................................................................................................................................... 9
7.0 Clock Synchronize....................................................................................9
8.0 Initialize/Download to Site .....................................................................10
8.1 What is an Initialize/Download?.............................................................................................................. 10
8.2 Download Procedure................................................................................................................................ 10
Figures
Figure 1 Front Panel........................................................................................................................................... 4
K6100-CNC
Introduction
K6100-CNC User Guide
17317 Ver 1.2/48569B Page 4 © 2001 Radionics
1.0 Introduction
This document describes the use of a Central Network Controller (CNC) in a Readykey access control
system. The CNC allows the administration PC(s) to communicate with Readykey door controllers via a
number of different communication methods - including the Readykey six wire bus, leased line, fiber optic or
dial-up modem.
Most of the information in this document is specific to systems administered via Readykey for Windows, and
to the Mk II CNC only (distinguished by having a blanked off ‘Expansion Port’ on the rear of the cover).
NETWORK CONTROLLER
**MONITORING**
Key Reader
Display
LED
Figure 1 Front Panel
2.0 Terminology
2.1 Glossary
Note: A full glossary of terms used on Readykey access control systems can be found in 17149
Readykey for
Windows Access Control Overview.
Alarm
An alarm is an exceptional event that occurs on a system to which the operator (system administrator) needs
to be alerted. On a Readykey access control system it is necessary for operators to ‘acknowledge’ an alarm,
by use of their key/card or entering their name/password.
Division
A division can be regarded as a collective name for a number of sites in the access control system. The
system can be split by using multiple divisions.
Engine
A special Readykey application that runs all the time on Readykey for Windows systems in the background.
This application handles all communications between the other Readykey applications and the Readykey
hardware, including the CNC and door controllers.
Modem
When used on a Readykey for Windows system, this is a device which allows the CNC to communicate with
Readykey door controllers over a telephone (PSTN) line. Modems are always used in pairs - one at the
remote site, and the other connected to the CNC.
RS-232
A universal standard communications format. This format is used to allow remote Readykey door controllers
to communicate to a CNC via line drivers, modems, etc.
Site
A group of one or more Readykey door controllers which are usually in the same physical building, and
share a common communications route to the CNC.
Six Wire Bus
This is a Readykey communications method for connecting Readykey door controllers to a CNC or to each
other.
Transaction
Any event that occurs on a Readykey access control system is called a transaction. All transactions which
originate from a door controller are reported to the PC via the CNC, and stored on the PC hard disk for later
analysis.
Update
Any changes that are made to the Readykey for Windows system are automatically sent to all relevant door
controllers in the form of ‘updates’ when required. This is a small ‘packet’ of information that the door
controller can understand, and used to adjust its own database accordingly. An example would be a new
K6100-CNC
Terminology
K6100-CNC User Guide
© 2001 Radionics Page 5 17317 Ver 1.2/48569B
keyholder being added - this would require the keycode and access information to be sent to the door
controllers.
2.2 Notation
In the remainder of this document, the following is used to describe parts of the message:
Site Numbers
Ssss Site Number, sss=001-128
- these are allocated automatically by Readykey for Windows and the CNC as sites are added to the system
during installation.
Note: On multi-division Readykey for Windows systems you may have sites from different divisions communicating
through a single CNC as described above. The CNC display does not show the division information.
The Readykey Engine will display information about the relationships between Site Names and Numbers. To
view this information, double-click on the Readykey Engine icon in Readykey for Windows. For each site,
information will be displayed in the form:
MASTER <Master Name>, Site nnn - <Division Name>
<Site Name>
Door Controllers
D/Ccc Door Controller Number, cc=01-32
The door controllers on each site will have a unique number, or address. These are allocated by the installer
during commissioning of the system.
Normally the first door controller will be address 1. The maximum address on each site will vary, dependent
on how the site communicates to the CNC.
Doors
Dddd Door Number, ddd=001-128
Doors are numbered consecutively on each site. Each door controller may have a maximum of 4 doors.
Door 001 on a site will correspond to door 1 on door controller 1, Door 004 to door 4 on door controller 1,
Door 005 to door 1 on door controller 2, etc. There may be gaps in the numbering if, for example a not all the
possible readers are installed on a particular door controller.
Zones
Zzzzz Zone Number, zzzz=0001-1024
If your system includes Alarm Modules or Alarm Event Managers, then each of these has eight ‘zones’ which
can be used to monitor additional devices. Each door controller may have up to four Alarm Modules or Alarm
Event Managers connected.
Zone 0001 corresponds to zone 1, door 1, door controller 1; Zone 0008 to zone 8, door 1, door controller 1;
Zone 0009 to zone 1, door 2, door controller 1, and so on.
Personnel
IDiiiii Personnel ID Number, iiiii=00001-18000
If your system includes Readykey PIN Readers, then users will need to enter a 4-digit PIN in addition to
using their key/card to gain access through those doors. By adding 1 to the last digit of their PIN, it is
possible for a keyholder to indicate that they are gaining access ‘under duress’. In this case, the ID number
of the keyholder will be indicated. The ID number of keyholders can be found within the Readykey for
Windows Personnel application.
Note: You should ask your installer to provide you with a list of ‘numbers’ for each site, door controller, door and zone
on your system.
The Personnel ID number is displayed for each keyholder in the Readykey for Windows Personnel
application as ‘Record Number’.
K6100-CNC
Administration Readers
K6100-CNC User Guide
17317 Ver 1.2/48569B Page 6 © 2001 Radionics
3.0 Administration Readers
Administration readers are used for a number of purposes:
Logging into the PC administration software (Readykey 6000 or Readykey for Windows)
Keyholder administration
Alarm Acceptance
3.1 Readykey Proximity Reader
A Readykey proximity reader is located behind the front panel bezel, towards the right-hand side.
To use the reader, simply hold the Readykey key/card within 3-4cm of the front panel in the area indicated.
3.2 External Magstripe or Wiegand-Compatible Reader
If any non-Readykey ID devices are in use, then a Wiegand-compatible or magnetic stripe reader may have
been connected to the CNC by the installer of your system.
The heartbeat LED will flash more rapidly than normal if a ‘bad read’ on the external reader is detected.
4.0 Dial Up Sites
Where sites communicate with the CNC via a dial-up modem, it is possible for the CNC to be programmed
either once or twice a day automatically without operator intervention, and regardless of whether the CNC is
online to the PC or not.
During these dial-up sessions, the CNC will transfer any ‘updates’ (database changes) to the door controllers
on the site and receive any transactions (events) that have taken place.
The dial-up times are programmed in Installer: Sites in Readykey for Windows. The Duration of each dial
up session is also programmable from 2 to 60 minutes.
Note: This is the maximum duration the CNC will stay on line to the site. However communications could cease
before this time expires if no transactions or updates are sent for two minutes.
4.1 Dialback
The door controllers on the remote sites may have been configured by your installer such that in the event of
an alarm occurring at the remote site they will initiate a communications session (‘dial-back’) to the CNC.
This feature is not programmable from the administration software - only from the door controller itself. The
duration of a dial-back session will be a fixed two minutes.
Note: When a dial-back takes place, only the high priority transactions (i.e. alarms) will be received by the CNC. No
other transactions (e.g. Access Authorized) will be received, nor will any updates for the sites be transmitted.
5.0 Display Messages
At various times a range of messages will appear on the CNC display. When a message is too long to fit on
the display it will scroll past in a 'ticker tape' fashion. Some messages are accompanied by an audible bleep,
especially alarms.
5.1 Priority
All the displayed messages are prioritized, to determine which is shown when there are more than one to be
displayed at any one time. The highest is the CLOCK SYNC message followed by the alarm messages; the
lowest priority is the MONITORING message which signifies nothing to report, and the PC is communicating
with the CNC.
5.2 Clock Synchronization
** CLOCK SYNC **
This message is displayed for 6 seconds with the sounder pulsing and occurs as described later in this
document.
5.3 Prioritized Messages when PC On-Line
5.3.1 Priority 1 - Buffer Full
**BUFFER FULL**
This message appears when the CNC has only room for 1000 transactions left in its internal memory. This
will occur if the PC is left disconnected for a long time. The length of time depends entirely on the rate
transactions come into the CNC from the Door Controllers. The message will clear when the CNC has room
for 1100 transactions.
K6100-CNC
Display Messages
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© 2001 Radionics Page 7 17317 Ver 1.2/48569B
5.3.2 Priority 2 - Communications Errors
Ssss D/Ccc ERRee
This indicates an error in the communications link between the CNC and a Door Controller. In this case
ERRee represents the error number. E.g. S001 D/C03 ERR03. Error numbers are 01, 02, 03, 17 and 18. If
there is more than one error at any one time then the display will show each in turn, 3 seconds for each
message.
Comms Error 1
- a door controller was polled but no reply was received. This may be due to:
the door controller may be disconnected from the communications cable
the door controller may be switched off
the door controller may be faulty
one or more door controllers may have the same address set
Note: A Comms Error 1 can only occur on a Six Wire Bus site.
Comms Error 2
An incorrect reply was received to an issued command. This type of error rarely occurs and is usually due to
noise on the cable or a software incompatibility. Consult the installer of your system if you observe this error.
Comms Error 3
The reply from a door controller to a command was not received or understood. This may be due to:
faulty communications cabling
one or more door controllers may have the same address set.
Comms Error 17
There is a modem problem at either the CNC or the remote site. This type of error is sent to Readykey for
Windows as one of the following transactions:
Modem Not Connected
Re-dialing
Line Unobtainable.
Comms Error 18
Although communications was established with the remote modem, the CNC was unable to communicate
with the Readykey door controller at the remote site. This type of error is reported to Readykey for Windows
as ‘D/C Not Responding’.
5.3.3 Priority 2 - Updates/On-line
SITE sss=nnnnn
or
SITE sss*nnnnn
This display indicates that the CNC is storing nnnnn updates waiting to be sent to a site, or the CNC is
online to a particular site. Updates are changes to the administration system database that need to be
transmitted to door controllers on the sites. A large number of updates are created when a download is
initiated. Updates are also queued up when changes are made at the administration system for a dial-up site
that is not currently online.
1. A maximum of 8 sites will be reported on this display. The number of updates for a particular site will be
displayed for 3 seconds.
2. If more than 8 sites have updates waiting then the following rules will apply:
The number of updates for any sites that are currently online will ALWAYS be displayed, regardless
of the number of updates outstanding.
The remaining ‘gaps’ in the display queue will be filled by the sites that have the largest number of
updates.
For example, if 3 sites are currently online, and a total of 12 sites have updates waiting, then the
number of updates for the 3 sites that are online, and for the 5 offline sites with the highest number
of updates queued will be displayed.
3. If a * appears instead of = then the site is currently online.
4. If there are no updates for a site that is currently online, then the CNC display will show
K6100-CNC
Display Messages
K6100-CNC User Guide
17317 Ver 1.2/48569B Page 8 © 2001 Radionics
SITE sss*00000
for that site.
5. During a download, the number of updates will change rapidly as described below.
5.3.4 Priority 3 - Monitoring
** MONITORING **
This message means that the PC is connected to the CNC, there are no errors reported in the
communications links to the door controllers, there are no alarms waiting to be acknowledged and no dial-up
sites are currently online.
5.4 Prioritized Messages when PC Offline
Note: The PC will be unable to take responsibility for alarm annunciation at certain times - for example if the
administration software is closed down, the PC is turned off, or is performing a backup operation or an
intensive task such as a transaction search or download (this will largely depend on the PC specification). At
this time alarms and communication errors will appear on the CNC display itself.
When these do occur, all the following messages will be accompanied by a bleep which will remain until
acknowledged with a valid operator key. Even once an alarm has been acknowledged at the CNC it will
need to be acknowledged again at the PC when it is again able to receive alarm events.
5.4.1 Priority 1 - Alarms
Note. These messages will be shown scrolling on the CNC display. A full description of alarm messages is shown
below. The different alarm messages are:
Ssss Dddd DOOR FORCED ALARM
Ssss D/Ccc ANTI-TAMPER
Ssss Zzzzz ALARM RECEIVED
Ssss Dddd Idiiiii DURESS ALARM
See the section below - Alarms - for full information on these messages.
5.4.2 Priority 2 - Communications Errors
Ssss D/Ccc ERRee
A description of these is shown in the section above (Prioritized Messages when PC Online).
5.4.3 Priority 3 - Buffer Full
**BUFFER FULL**
See the description above.
5.4.4 Priority 3 - PC Offline
** PC OFFLINE **
The PC is switched off, is not running the administration program or there is a fault in the link between the
PC and CNC. On Readykey for Windows systems this may also be displayed if the PC is performing a
Backup operation or if the PC is particularly busy which means it cannot communicate with the CNC
properly.
5.4.5 Priority 4 - Updates
SITE sss=nnnnn
or:
SITE sss*nnnnn
See the description above.
K6100-CNC
Alarms
K6100-CNC User Guide
© 2001 Radionics Page 9 17317 Ver 1.2/48569B
6.0 Alarms
The CNC will display alarm messages when it cannot communicate with the PC for some reason - as
described above.
There are four types of alarm messages that may be displayed on the CNC.
6.1 Unauthorized Access
Ssss Dddd DOOR FORCED ALARM
This means that door ‘ddd’ on site ‘sss’ has been opened without a valid key/card being used, or a request to
exit switch pressed.
6.2 Anti-Tamper
Ssss Dddd ANTI-TAMPER
This alarm will be displayed if the cable from the door controller to the reader (door ‘ddd’) on site ‘sss’ has
been disconnected or broken, or that the cover on a Readykey Alarm Event Manager or Readykey Alarm
Module has been removed.
Ssss D/Ccc ANTI-TAMPER
This variation on the above implies that the cover on door controller ‘cc’ on site ‘sss’ has been removed.
6.3 Zone Alarm on Alarm Module/Alarm Event Manager
If the system includes Readykey Alarm Modules or Alarm Event Managers, then you may see the following
message:
Ssss Zzzzz ALARM RECEIVED
This indicates that Zone ‘zzzz’ on Site ‘sss’ has been activated. Zone numbers are allocated separately for
each site. Each door controller may have up to four Alarm Event Managers / Alarm Modules, one per door.
Zones are numbered from 1 to 8 on door 1, door controller 1; 9-16 on door 2, door controller 1 etc.
6.4 PIN Reader Duress
Ssss Dddd IDiiiii DURESS ALARM
If your access control system includes Readykey PIN Readers, where the keyholders use a Readykey
key/card and 4-digit PIN number to gain access through a door, then it is possible for the user to add 1 to the
last digit of the PIN to signal ‘duress’. The above message indicates that the person with ID iiiii has indicated
a duress on door ddd on site sss. ID numbers are shown as Record Numbers in the Readykey for Windows
Personnel application.
7.0 Clock Synchronize
All events (transactions) that occur on a Readykey for Windows system are time and date stamped as they
occur to allow a history to be viewed, printed or searched on. Transactions that are generated by a door
controller (e.g. Access Authorized, Door Left Open, etc.) are time and date stamped by the door controller
itself.
It is important that all devices use a common time and date. This is done by the Readykey for Windows
system automatically synchronizing the clocks in the CNC and door controllers twice a day (at midnight and
midday) to the PC clock. (If the PC is offline, then the CNC itself will initiate a Clock Synchronize to the door
controllers at midnight.)
When a Clock Synchronize takes place, the CNC display will show:
** CLOCK SYNC **
However, there may be occasions when the PC is not running Readykey for Windows. When this happens,
the CNC will automatically synchronize the time in the door controllers to its own time at midnight.
Note: For remote sites that communicate via dial-up modem and are not online when a clock synchronization is
scheduled, this process will take place automatically the next time the site is online.
It is possible to ‘force’ a clock synchronization to take place at other times, by using the Clock Synchronize
option from the Utilities menu in the Readykey for Windows Installer application.
This might be done when the PC’s clock has been manually adjusted, e.g. for the change from GMT to BST
or vice versa.
Note: If you have a multi-PC Readykey for Windows system, then you should take care that the time on each PC is
the same - no attempt will be made by Readykey for Windows to modify the time on other PCs.
K6100-CNC
Initialize/Download to Site
K6100-CNC User Guide
17317 Ver 1.2/48569B Page 10 © 2001 Radionics
8.0 Initialize/Download to Site
8.1 What is an Initialize/Download?
From time to time it may be necessary to perform a download operation to a door controller on a site. This
process sends a new copy of all the information programmed into the Readykey for Windows system to the
door controller(s) on the site being downloaded to.
Under normal day-to-day operation of a Readykey for Windows system, you should not need to perform a
download operation. Any changes made to the database (keys added etc.) will be sent automatically to the
relevant door controllers, either immediately or, in the case of sites that communicate via a modem, at the
next communications session.
However, if a door controller needs to be replaced for any reason, or if new door controllers are added to the
system, you should perform a download operation. Readykey Technical Support may occasionally advise
you to perform a download at other times if you are experiencing problems with your system.
A download is often preceded by an initialize, which erases the entire contents of a door controller’s memory.
It is a good idea to perform an initialize prior to a download when a new door controller is being added or an
existing door controller replaced.
Note: Performing an initialize and/or download operation can affect access through doors whilst the operation is in
progress, and that a download can take several hours to complete. The time taken will be dependent on the
type of communications link in use to the site, and the number of keyholders.
8.2 Download Procedure
1. Before performing a download operation, you should ensure that there are no updates remaining in the
CNC for any sites. The CNC display will show:
** MONITORING **
or
SITE sss=00000
when no updates are outstanding for any sites.
If the CNC shows updates outstanding for any dial-up site, e.g.
SITE sss=nnnnn
- where nnnnn is not 00000 - then you will need to perform a ‘force dial’ operation for each site.
(Use the Readykey Engine display, as described on page 5, to determine the site names in Readykey
for Windows for the site numbers displayed on the CNC.)
A force dial operation is done from within the Installer application - select the Force Dial option found
under the Utilities menu. Choose the Site (and Division, if applicable) you wish to dial and choose
Dial. Once communications are established with the site, the CNC display should change to:
SITE sss*nnnnn
and the Status within the Force Dial utility will change to Site is On Line.
2. Use Controllers within the Status application in Readykey for Windows to ensure all door controllers
are enabled and communicating without errors on the site being downloaded to. If the site
communicates via a dial-up modem, then you may need to Force Dial the site first as described above.
3. If new or replacement door controllers are being installed, then initialize each door controller in turn.
This is done from within the Installer application - choose Initialize and Download from the Utilities
menu.
Select the Site (and Division, if applicable) and then the Controller, and make sure Initialize is
chosen under Options. Choose OK to perform the initialize operation.
When the process is complete, Readykey for Windows will return the message ‘Initialize Complete’. If,
instead, you receive an error message, then you should verify that the site is online and no
communications errors are being reported using Status: Controllers.
The front panel of the door controller will also bleep, and you may notice either four or two (dependent
on door controller type) Automatic Lock transactions being shown on the Online Transaction Display or
printout.
Note: If you wish to initialize more than one door controller, then you will need to repeat the process for
each one individually.
4. To commence the download operation, from within the Initialize and Download screen (Installer:
Utilities: Initialize and Download) select the correct Division (if applicable) and Site for the door
controller(s) being downloaded to.
K6100-CNC
Initialize/Download to Site
K6100-CNC User Guide
© 2001 Radionics Page 11 17317 Ver 1.2/48569B
You can now choose to perform a download to an individual door controller, or to all door controllers on
a site. Select the correct Door Controller from the list (or select All to download to all door controllers
on the site).
5. Choose OK to begin the download operation.
A download occurs in two stages - firstly from the PC to the CNC, and secondly from the CNC to the
door controllers. The first stage will occur relatively quickly, the second more slowly. The time required
for both however is dependent on the size of the Readykey for Windows system (primarily the number
of keyholders), and the time for the second phase is dependent on the speed and type of
communications link in place between the CNC and the site.
During the first stage, Readykey for Windows will indicate the % Complete, and the CNC will display an
increasing update count of the form:
SITE sss*nnnnn
When the % Complete reaches 100%, then a ‘Download Complete’ message on the PC will be shown.
It is important to realize that it is only the download to the CNC which is complete at this point.
The second stage of the download begins at the same time as the first, but will normally take longer to
complete. As the CNC transfers the updates to the site, the CNC display will now decrease to until it
shows:
SITE sss*00000
for a dial-up site, or:
** MONITORING **
or a non-dial-up site.
6. At this point you should confirm the downloads success by verifying that keyholders can gain access as
programmed through doors on the door controller/site.
K6100-CNC
© 2001 Radionics, a division of Detection Systems, Inc.
PO Box 80012, Salinas, CA 93912-0012, USA
Customer Service: (800) 538-5807
17317 Ver
1.2/48569B
User Guide
K6100-CNC
Page 12 of 12
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