LG LGP970G.ATLSWW Owner's manual

MFL67698732 (1.0) www.lg.com/ca

E N G L I S H

F R A N Ç A I S

USER GUIDE

Guide de l’utilisateur

LG-P970G

•Someofthecontentsofthismanual

maynotapplytoyourphone,

dependingonthesoftwareandyour

serviceprovider.

•Thishandsetisnotsuitableforpeople

whohaveavisualimpairmentdueto

thetouchscreenkeyboard.

Inc.Allrightsreserved.LGandthe

LGlogoareregisteredtrademarksof

LGGroupanditsrelatedentities.All

othertrademarksarethepropertyof

theirrespectiveowners.

•Google™,GoogleMaps™,Gmail™,

YouTube™,andGoogleTalk™are

trademarksofGoogle,Inc.

ENGLISH

LG-P970G User Guide

This guide helps you to get started using your phone.

If you need more information, please visit www.lg.com/ca_en

2

For Your Safety ......................................4

Safety Guidelines ...................................9

Getting to know your phone ................24

Devicecomponents.................................29

InstallingtheSIMcardandbattery...........31

Chargingyourphone...............................32

Installingthememorycard......................32

Lockingandunlockingthescreen............33

Secureyourlockscreen..........................34

Your Home screen ...............................36

Touchscreentips....................................36

Homescreen..........................................36

CustomisingtheHomescreen.................36

AddorremovepanelstotheHome

screen....................................................37

Returningtorecently-usedapplications....37

Noticationdrawer..................................37

Tocustomisethenoticationpanel..........38

Viewingthestatusbar.............................38

Onscreenkeyboard.................................39

Enteringaccentedletters.........................40

Google account set up .........................41

Connecting to Networks and Devices ..42

Wi-Fi......................................................42

ConnectingtoWi-Finetworks..................42

Bluetooth................................................42

Sharingyourphone'sdataconnection......44

EnablingWi-FiDirecttosharethrough

SmartShare............................................45

UsingSmartShare...................................46

PCconnectionswithaPCdatacable.......47

Calls .....................................................49

Makingacall..........................................49

Callingyourcontacts...............................49

Answeringandrejectingacall.................49

Adjustingcallvolume..............................49

Makingasecondcall..............................49

Viewingyourcalllogs..............................50

Contacts ...............................................51

Searchingforacontact...........................51

Addinganewcontact..............................51

Favouritecontacts...................................51

Importorexportcontacts.........................52

Movingcontactsfromyourolddevice

toyournewdevice..................................52

Messaging ...........................................53

Sendingamessage................................53

Threadedbox........................................53

Usingemoticons.....................................53

Changingyourmessagesettings.............54

E-mail ..................................................55

Managinganemailaccount.....................55

Emailaccountscreen..............................55

Workingwithaccountfolders...................55

Composingandsendingemail.................55

Contents

3

Camera ................................................57

Gettingtoknowtheviewnder.................57

Takingaphoto........................................58

Onceyou’vetakenthephoto...................58

Usingtheadvancedsettings....................58

Viewingyoursavedphotos......................60

Video camera .......................................61

Gettingtoknowtheviewnder.................61

Shootingaquickvideo............................62

Aftershootingavideo.............................62

Usingtheadvancedsettings....................62

Watchingyoursavedvideos....................63

Adjustingthevolumewhenviewing

avideo...................................................63

Multimedia ...........................................64

Gallery...................................................64

QuickMemo............................................65

Musicplayer...........................................66

FMRadio................................................68

Searchingforstations.............................68

Utilities .................................................69

Settingyouralarm...................................69

Usingyourcalculator...............................69

Addinganeventtoyourcalendar.............69

PolarisOfce..........................................69

The web ...............................................70

Internet..................................................70

Usingthewebtoolbar.............................70

Usingoptions..........................................70

On-Screen Phone .................................71

LGSOFTWARE........................................71

On-ScreenPhone3.0icons.....................71

On-ScreenPhonefeatures......................71

HowtoinstallOn-ScreenPhone

onyourPC.............................................72

Howtoconnectyourmobilephone

toyourPC..............................................72

Settings ...............................................73

AccesstheSettingsmenu.......................73

WIRELESS&NETWORKS.........................73

DEVICE...................................................75

PERSONAL.............................................77

SYSTEM.................................................79

Phone software update ........................82

Speciﬁcations ......................................83

Accessories .........................................84

Troubleshooting ...................................85

FAQ ......................................................88

4

Important Information

Thisuserguidecontainsimportant

informationontheuseandoperationof

thisphone.Pleasereadalltheinformation

carefullyforoptimalperformanceandto

preventanydamagetoormisuseofthe

phone.Anychangesormodificationsnot

expresslyapprovedinthisuserguidecould

voidyourwarrantyforthisequipment.

Before You Start

Safety Instructions

WARNING

Toreducethepossibilityofelectric

shock,donotexposeyourphonetohigh

humidityareas,suchasthebathroom,

swimmingpool,etc.

Always store your phone away from

heat. Neverstoreyourphoneinsettings

thatmayexposeittotemperatureslessthan

14°F(-10°C)orgreaterthan122°F(50°C),

suchasoutsideduringextremeweather

conditionsorinyourcaronahotday.

Exposuretoexcessivecoldorheatwillresult

inmalfunction,damageand/orcatastrophic

failure.

Be careful when using your phone near

other electronic devices.RFemissions

fromyourmobilephonemayaffectnearby

inadequatelyshieldedelectronicequipment.

Youshouldconsultwithmanufacturers

ofanypersonalmedicaldevicessuchas

pacemakersandhearingaidestodetermine

iftheyaresusceptibletointerferencefrom

yourmobilephone.

Turnoffyourphoneinamedicalfacilityor

atagasstation.Neverplaceyourphone

inamicrowaveovenasthiswillcausethe

batterytoexplode.

Safety Information

Readthesesimpleguidelines.Breakingthe

rulesmaybedangerousorillegal.Further

detailedinformationisgiveninthisuser

guide.

•Neveruseanunapprovedbatterysince

thiscoulddamagethephoneand/or

batteryandcouldcausethebatteryto

explode.

•Neverplaceyourphoneinamicrowave

ovenasitwillcausethebatteryto

explode.

•Donotdisposeofyourbatterybyfireor

withhazardousorflammablematerials.

For Your Safety

5

•Makesurethatnosharpedgeditems

comeintocontactwiththebattery.There

isariskofthiscausingafire.

•Storethebatteryinaplaceoutofreach

ofchildren.

•Becarefulthatchildrendonotswallow

anypartssuchasrubberplugs(earphone,

connectionpartsofthephone,etc.).This

couldcauseasphyxiationorsuffocation.

•Unplugthepowercordandchargerduring

lightningstormstoavoidelectricshock

orfire.

•Whenridinginacar,donotleaveyour

phoneorsetupthehands-freekitnear

totheairbag.Ifwirelessequipmentis

improperlyinstalledandtheairbagis

activated,youmaybeseriouslyinjured.

•Donotuseahand-heldphonewhile

driving.

•Donotusethephoneinareaswhereits

useisprohibited.(Forexample:aircraft).

•Donotexposethebatterychargeror

adaptertodirectsunlightoruseitin

placeswithhighhumidity,suchasa

bathroom.

•Neverstoreyourphoneintemperatures

lessthan14°F(-10°C)orgreaterthan

122°F(50°C).

•Donotuseharshchemicals(suchas

alcohol,benzene,thinners,etc.)or

detergentstocleanyourphone.Thereisa

riskofthiscausingafire.

•Donotdrop,strike,orshakeyourphone

severely.Suchactionsmayharmthe

internalcircuitboardsofthephone.

•Donotuseyourphoneinhighexplosive

areasasthephonemaygeneratesparks.

•Donotdamagethepowercordby

bending,twisting,pulling,orheating.

•Donotusetheplugifitislooseasitmay

causeafireorelectricshock.

•Donotplaceanyheavyitemsonthe

powercord.Donotallowthepowercord

tobecrimpedasitmaycausefireor

electricshock.

•Donothandlethephonewithwethands

whileitisbeingcharged.Itmaycausean

electricshockorseriouslydamageyour

phone.

•Donotdisassemblethephone.

•Donotplaceoranswercallswhile

chargingthephoneasitmayshort-circuit

thephoneand/orcauseelectricshock

orfire.

•Onlyusethebatteries,antennas,and

chargersprovidedbyLG.Thewarranty

willnotbeappliedtoproductsprovidedby

othersuppliers.

6

For Your Safety

•Onlyauthorizedpersonnelshouldservice

thephoneanditsaccessories.Faulty

installationorservicemayresultin

accidentsandconsequentlyinvalidatethe

warranty.

•Donotholdorlettheantennacomein

contactwithyourbodyduringacall.

•Anemergencycallcanbemadeonly

withinaservicearea.Foranemergency

call,makesurethatyouarewithina

serviceareaandthatthephoneisturned

on.

•Useaccessories,suchasearphonesand

headsets,withcaution.Ensurethatcables

aretuckedawaysafelyanddonottouch

theantennaunnecessarily.

Memory card information and

care

•Alwaysinsert/removethememorycard

whilethehandsetpowerisoff.Ifyou

removeitwhilethepowerison,itmaybe

damaged.

•Ifadamagecannotbefixed,formatthe

memorycard.

•Thememorycardcannotbeusedfor

recordingcopyrightprotecteddata.

•Donotwriteforcefullyonthememoarea.

•Carryandstorethememorycardinits

case.

•Donotallowthememorycardtogetwet.

•Donotleavethememorycardinextremely

hotlocation.

•Donotdisassembleormodifythememory

card.

FCC RF Exposure Information

WARNING

Readthisinformationbeforeoperating

thephone.

InAugust1996,theFederal

CommunicationsCommission(FCC)ofthe

UnitedStates,withitsactioninReportand

OrderFCC96-326,adoptedanupdated

safetystandardforhumanexposureto

radiofrequency(RF)electromagneticenergy

emittedbyFCCregulatedtransmitters.

Thoseguidelinesareconsistentwiththe

safetystandardpreviouslysetbybothU.S.

andinternationalstandardsbodies.

Thedesignofthisphonecomplieswith

theFCCguidelinesandtheseinternational

standards.

7

CAUTION

Useonlythesuppliedandapproved

antenna.Useofunauthorizedantennas

ormodificationscouldimpaircallquality,

damagethephone,voidyourwarrantyand/

orresultinviolationofFCCregulations.Do

notusethephonewithadamagedantenna.

Ifadamagedantennacomesintocontact

withskin,aminorburnmayresult.Contact

yourlocaldealerforareplacementantenna.

Body-worn Operation

ThisDevicehasbeentestedfortypical

body-wornoperationswiththedistanceof

1cm(0.39inches)fromtheuser’sbody.To

complywithFCCRFexposurerequirements,

aminimumseparationdistanceof1cm

(0.39inches)mustbemaintainedfromthe

user'sbody.Additionally,Beltclips,holsters

&otherbody-wornaccessoriesmaynot

containmetalliccomponents.

Body-wornaccessoriesthatcannotmaintain

1cm(0.39inches)separationdistance

betweentheuser'sbodyandthebackof

thephone,andhavenotbeentestedfor

typicalbodywornoperationsmaynotcomply

withFCCRFexposurelimitsandshouldbe

avoided.

Vehicle Mounted External

Antenna (optional, if available)

Aminimumseparationdistanceof20cm

(8inches)mustbemaintainedbetweenthe

user/bystanderandthevehiclemounted

externalantennatosatisfyFCCRFexposure

requirements.FormoreinformationaboutRF

exposure,visittheFCCwebsiteat

www.fcc.gov

FCC Part 15 Class B Compliance

Thisdeviceanditsaccessoriescomplywith

part15ofFCCrulesandICES-003ClassB

digitalapparatusrequirementsforIndustry

Canada.

Operationissubjecttothefollowingtwo

conditions:

(1)thisdevicemaynotcauseinterference,

and(2)thisdevicemustacceptany

interference,includinginterferencethatmay

causeundesiredoperationofthedevice.

Cautions for Battery

•Donotdisassemble.

•Donotshort-circuit.

•Donotexposetohightemperature:140°F

(60°C).

•Donotincinerate.

8

For Your Safety

Battery Disposal

•Pleasedisposeofyourbatteryproperly

orbringtoyourlocalwirelesscarrierfor

recycling.

•Donotdisposeinfireorwithhazardousor

flammablematerials.

Adapter (Charger) Cautions

•Usingthewrongbatterychargercould

damageyourphoneandvoidyour

warranty.

•Theadapterorbatterychargerisintended

forindooruseonly.

Donotexposetheadapterorbatterycharger

todirectsunlightoruseitinplaceswithhigh

humidity,suchasthebathroom.

Avoid damage to your hearing

•Damagetoyourhearingcanoccurifyou

areexposedtoloudsoundforlongperiods

oftime.Wethereforerecommendthatyou

donotturnonoroffthehandsetcloseto

yourear.Wealsorecommendthatmusic

andcallvolumesaresettoareasonable

level.

•Ifyouarelisteningtomusicwhilstoutand

about,pleaseensurethatthevolumeisat

areasonablelevelsothatyouareaware

ofyoursurroundings.Thisisparticularly

imperativewhenattemptingtocrossthe

street.

9

Safety Guidelines

TIA Safety Information

ProvidedhereinisthecompleteTIASafety

InformationforWirelessHandheldphones.

InclusionofthetextcoveringPacemakers,

HearingAids,andOtherMedicalDevices

isrequiredintheowner’smanualforCTIA

Certification.UseoftheremainingTIA

languageisencouragedwhenappropriate.

Exposure to Radio Frequency

Signal

Yourwirelesshandheldportabletelephone

isalowpowerradiotransmitterand

receiver.WhenitisON,itreceivesandalso

sendsoutradiofrequency(RF)signals.In

August,1996,theFederalCommunications

Commissions(FCC)adoptedRFexposure

guidelineswithsafetylevelsforhandheld

wirelessphones.

Thoseguidelinesareconsistentwiththe

safetystandardspreviouslysetbybothU.S.

andinternationalstandardsbodies:

ANSIC95.1(1992)*

NCRPReport86(1986)

ICNIRP(1996)

Thosestandardswerebasedon

comprehensiveandperiodicevaluations

oftherelevantscientificliterature.For

example,over120scientists,engineers,and

physiciansfromuniversities,government

healthagencies,andindustryreviewedthe

availablebodyofresearchtodevelopthe

ANSIStandard(C95.1).

*AmericanNationalStandardsInstitute;

NationalCouncilonRadiationProtection

andMeasurements;International

CommissiononNon-IonizingRadiation

Protection

Thedesignofyourphonecomplieswiththe

FCCguidelines(andthosestandards).

Antenna Care

Useonlythesuppliedoranapproved

replacementantenna.Unauthorized

antennas,modifications,orattachments

coulddamagethephoneandmayviolate

FCCregulations.

Phone Operation

NORMALPOSITION:Holdthephoneasyou

wouldanyothertelephonewiththeantenna

pointedupandoveryourshoulder.

10

Safety Guidelines

Tips on Efficient Operation

Foryourphonetooperatemostefficiently:

Donottouchtheantennaunnecessarily

whenthephoneisinuse.Contactwiththe

antennaaffectscallqualityandmaycause

thephonetooperateatahigherpowerlevel

thanotherwiseneeded.

Driving

Checkthelawsandregulationsontheuse

ofwirelessphonesintheareaswhereyou

drive.Alwaysobeythem.Also,ifusingyour

phonewhiledriving,please:

•Givefullattentiontodriving-drivingsafely

isyourfirstresponsibility;

•Usehands-freeoperation,ifavailable;

•Pullofftheroadandparkbeforemaking

oransweringacallifdrivingconditions

sorequire.

Electronic Devices

Mostmodernelectronicequipmentis

shieldedfromRFsignals.

However,certainelectronicequipmentmay

notbeshieldedagainsttheRFsignalsfrom

yourwirelessphone.

Pacemakers

TheHealthIndustryManufacturers

Associationrecommendsthataminimum

separationofsix(6”)inchesbemaintained

betweenahandheldwirelessphone

andapacemakertoavoidpotential

interferencewiththepacemaker.These

recommendationsareconsistentwith

theindependentresearchbyand

recommendationsofWirelessTechnology

Research.Personswithpacemakers:

•ShouldALWAYSkeepthephonemorethan

sixinchesfromtheirpacemakerwhenthe

phoneisturnedON;

•Shouldnotcarrythephoneinabreast

pocket.

•Shouldusetheearoppositethe

pacemakertominimizethepotentialfor

interference.

•Ifyouhaveanyreasontosuspectthat

interferenceistakingplace,turnyour

phoneOFFimmediately.

Hearing Aids

Somedigitalwirelessphonesmayinterfere

withsomehearingaids.Intheeventofsuch

interference,youmaywanttoconsultyour

serviceprovider.

11

Other Medical Devices

Ifyouuseanyotherpersonalmedicaldevice,

consultthemanufacturerofyourdeviceto

determineiftheyareadequatelyshielded

fromexternalRFenergy.Yourphysician

maybeabletoassistyouinobtainingthis

information.

Health Care Facilities

TurnyourphoneOFFinhealthcarefacilities

whenanyregulationspostedintheseareas

instructyoutodoso.Hospitalsorhealth

carefacilitiesmayuseequipmentthatcould

besensitivetoexternalRFenergy.

Vehicles

RFsignalsmayaffectimproperlyinstalledor

inadequatelyshieldedelectronicsystemsin

motorvehicles.Checkwiththemanufacturer

oritsrepresentativeregardingyourvehicle.

Youshouldalsoconsultthemanufacturer

ofanyequipmentthathasbeenaddedto

yourvehicle.

Posted Facilities

TurnyourphoneOFFinanyfacilitywhere

postednoticessorequire.

Aircraft

FCCregulationsprohibitusingyourphone

whileintheair.TurnyourphoneOFFbefore

boardinganaircraft.

Blasting Areas

Toavoidinterferingwithblastingoperations,

turnyourphoneOFFwhenina‘blasting

areasorinareasposted:‘Turnofftwoway

radio’.Obeyallsignsandinstructions.

Potentially Explosive

Atmosphere

TurnyourphoneOFFwheninanyarea

withapotentiallyexplosiveatmosphereand

obeyallsignsandinstructions.Sparksin

suchareascouldcauseanexplosionorfire

resultinginbodilyinjuryorevendeath.

Areaswithapotentiallyexplosive

atmosphereareoften,butnotalways,

markedclearly.Potentialareasmayinclude:

fuelingareas(suchasgasolinestations);

belowdeckonboats;fuelorchemical

transferorstoragefacilities;vehiclesusing

liquefiedpetroleumgas(suchaspropane

orbutane);areaswheretheaircontains

chemicalsorparticles(suchasgrain,dust,

ormetalpowders);andanyotherarea

whereyouwouldnormallybeadvisedtoturn

offyourvehicleengine.

12

Safety Guidelines

For Vehicles Equipped with an

Air Bag

Anairbaginflateswithgreatforce.DONOT

placeobjects,includingeitherinstalledor

portablewirelessequipment,inthearea

overtheairbagorintheairbagdeployment

area.Ifin-vehiclewirelessequipmentis

improperlyinstalledandtheairbaginflates,

seriousinjurycouldresult.

Safety Information

Pleasereadandobservethefollowing

informationforsafeandproperuseofyour

phoneandtopreventdamage.Also,keep

theuserguideinanaccessibleplaceatall

thetimesafterreadingit.

Charger and Adapter Safety

Thechargerandadapterareintendedfor

indooruseonly.

Battery Information and Care

•Pleasedisposeofyourbatteryproperly

ortakeittoyourlocalwirelesscarrierfor

recycling.

•Thebatterydoesnotneedtobefully

dischargedbeforerecharging.

•UseonlyLG-approvedchargersspecificto

yourphonemodelsincetheyaredesigned

tomaximizebatterylife.

•Donotdisassembleorimpactthebattery

asitmaycauseelectricshock,short-

circuit,andfire.Storethebatteryina

placeoutofreachofchildren.

•Keepthebattery’smetalcontactsclean.

•Replacethebatterywhenitnolonger

providesacceptableperformance.The

batterycanberechargedseveralhundred

timesbeforereplacement.

•Rechargethebatteryafterlongperiodsof

non-usetomaximizebatterylife.

•Batterylifewillvaryduetousagepatterns

andenvironmentalconditions.

•Useofextendedbacklighting,MediaNet

Browsing,anddataconnectivitykitsaffect

batterylifeandtalk/standbytimes.

•Theself-protectionfunctionofthebattery

cutsthepowerofthephonewhenits

operationisinanabnormalstate.Inthis

case,removethebatteryfromthephone,

reinstallit,andturnthephoneon.

•Actualbatterylifewilldependonnetwork

configuration,productsettings,usage

patterns,batteryandenvironmental

conditions.

•Makesurethatnosharp-edgeditems

suchasanimal’steethornails,comeinto

contactwiththebattery.Thiscouldcause

afire.

13

Explosion, Shock, and Fire

Hazards

•Donotputyourphoneinaplacesubject

toexcessivedustandkeeptheminimum

requireddistancebetweenthepowercord

andheatsources.

•Unplugthepowercordpriortocleaning

yourphone,andcleanthepowerplugpin

whenitisdirty.

•Whenusingthepowerplug,ensurethat

itisfirmlyconnected.Ifitisnot,itmay

causeexcessiveheatorfire.

•Ifyouputyourphoneinapocketorbag

withoutcoveringthereceptacleofthe

phone(powerplugpin),metallicarticles

(suchasacoin,papercliporpen)may

shortcircuitthephone.Alwayscoverthe

receptaclewhennotinuse.

•Donotshort-circuitthebattery.Metallic

articlessuchasacoin,papercliporpenin

yourpocketorbagmayshort-circuitthe+

and–terminalsofthebattery(metalstrips

onthebattery)uponmoving.Short-circuit

oftheterminalmaydamagethebattery

andcauseanexplosion.

General Notice

•Usingadamagedbatteryorplacinga

batteryinyourmouthmaycauseserious

injury.

•Donotplaceitemscontainingmagnetic

componentssuchasacreditcard,phone

card,bankbookorsubwayticketnear

yourphone.Themagnetismofthephone

maydamagethedatastoredinthe

magneticstrip.

•Talkingonyourphoneforalongperiodof

timemayreducecallqualityduetoheat

generatedduringuse.

•Whenthephoneisnotusedforalong

periodtime,storeitinasafeplacewith

thepowercordunplugged.

•Usingthephoneinproximitytoreceiving

equipment(i.e.,TVorradio)maycause

interferencetothephone.

•Donotusethephoneiftheantennais

damaged.Ifadamagedantennacontacts

skin,itmaycauseaslightburn.Please

contactanLGAuthorizedServiceCentreto

replacethedamagedantenna.

14

Safety Guidelines

•Donotimmerseyourphoneinwater.If

thishappens,turnitoffimmediatelyand

removethebattery.Ifthephonedoesnot

work,takeittoanLGAuthorizedService

Centre.

•Donotpaintyourphone.

•Thedatasavedinyourphonemightbe

deletedduetocarelessuse,repairofthe

phone,orupgradeofthesoftware.Please

backupyourimportantphonenumbers.

(Ringtones,textmessages,voice

messages,pictures,andvideoscouldalso

bedeleted.)Themanufacturerisnotliable

fordamageduetothelossofdata.

•Whenyouusethephoneinpublicplaces,

settheringtonetovibrationsoasnotto

disturbothers.

•Donotturnyourphoneonoroffwhen

puttingitnearyourear.

•Yourphoneisanelectronicdevicethat

generatesheatduringnormaloperation.

Extremelyprolonged,directskincontact

intheabsenceofadequateventilation

mayresultindiscomfortorminorburns.

Therefore,usecarewhenhandling

yourphoneduringorimmediatelyafter

operation.

FDA Consumer Update

TheU.S.FoodandDrugAdministration

CentreforDevicesandRadiologicalHealth

ConsumerUpdateonMobilePhones.

1. Do wireless phones pose a health

hazard?

Theavailablescientificevidencedoes

notshowthatanyhealthproblemsare

associatedwithusingwirelessphones.

Thereisnoproof,however,thatwireless

phonesareabsolutelysafe.Wirelessphones

emitlowlevelsofradiofrequencyenergy

(RF)inthemicrowaverangewhilebeing

used.TheyalsoemitverylowlevelsofRF

wheninthestandbymode.Whereashigh

levelsofRFcanproducehealtheffects

(byheatingtissue),exposuretolowlevel

RFthatdoesnotproduceheatingeffects

causesnoknownadversehealtheffects.

ManystudiesoflowlevelRFexposures

havenotfoundanybiologicaleffects.Some

studieshavesuggestedthatsomebiological

effectsmayoccur,butsuchfindingshave

notbeenconfirmedbyadditionalresearch.

Insomecases,otherresearchershavehad

difficultyinreproducingthosestudies,or

indeterminingthereasonsforinconsistent

results.

2. What is the FDA’s role concerning the

safety of wireless phones?

Underthelaw,theFDAdoesnotreview

thesafetyofradiationemittingconsumer

15

productssuchaswirelessphonesbefore

theycanbesold,asitdoeswithnewdrugs

ormedicaldevices.However,theagencyhas

authoritytotakeactionifwirelessphones

areshowntoemitradiofrequencyenergy

(RF)atalevelthatishazardoustotheuser.

Insuchacase,theFDAcouldrequirethe

manufacturersofwirelessphonestonotify

usersofthehealthhazardandtorepair,

replace,orrecallthephonessothatthe

hazardnolongerexists.

Althoughtheexistingscientificdatadonot

justifyFDAregulatoryactions,theFDAhas

urgedthewirelessphoneindustrytotakea

numberofsteps,includingthefollowing:

•Supportneededresearchintopossible

biologicaleffectsofRFofthetypeemitted

bywirelessphones;

•Designwirelessphonesinawaythat

minimizesanyRFexposuretotheuser

thatisnotnecessaryfordevicefunction;

and

•Cooperateinprovidingofwirelessphones

withthebestpossibleinformationon

possibleeffectsofwirelessphoneuseon

humanhealth.

TheFDAbelongstoaninteragencyworking

groupofthefederalagenciesthathave

responsibilityfordifferentaspectsofRF

safetytoensurecoordinatedeffortsatthe

federallevel.Thefollowingagenciesbelong

tothisworkinggroup:

•NationalInstituteforOccupationalSafety

andHealth

•EnvironmentalProtectionAgency

•OccupationalSafetyandHealth

Administration(Administracióndela

seguridadysaludlaborales)

•OccupationalSafetyandHealth

Administration

•NationalTelecommunicationsand

InformationAdministration

TheNationalInstitutesofHealthparticipates

insomeinteragencyworkinggroupactivities,

aswell.

TheFDAsharesregulatoryresponsibilities

forwirelessphoneswiththeFederal

CommunicationsCommission(FCC).All

phonesthataresoldintheUnitedStates

mustcomplywithFCCsafetyguidelinesthat

limitRFexposure.TheFCCreliesonthe

FDAandotherhealthagenciesforsafety

questionsaboutwirelessphones.

TheFCCalsoregulatesthebasestations

thatthewirelessphonenetworksrely

upon.Whilethesebasestationsoperateat

higherpowerthandothewirelessphones

themselves,theRFexposuresthatpeople

getfromthesebasestationsaretypically

thousandsoftimeslowerthanthosethey

cangetfromwirelessphones.Basestations

arethusnotthesubjectofthesafety

questionsdiscussedinthisdocument.

16

Safety Guidelines

3. What kinds of phones are the subject

of this update?

Theterm‘wirelessphone’refershere

tohandheldwirelessphoneswithbuiltin

antennas,oftencalled‘cell’,‘mobile’,or

‘PCS’phones.Thesetypesofwireless

phonescanexposetheusertomeasurable

radiofrequencyenergy(RF)becauseof

theshortdistancebetweenthephoneand

theuser’shead.TheseRFexposuresare

limitedbyFCCsafetyguidelinesthatwere

developedwiththeadviceoftheFDAand

otherfederalhealthandsafetyagencies.

Whenthephoneislocatedatgreater

distancesfromtheuser,theexposuretoRF

isdrasticallylowerbecauseaperson’sRF

exposuredecreasesrapidlywithincreasing

distancefromthesource.Theso-called‘

cordlessphones,’whichhaveabaseunit

connectedtothetelephonewiringina

house,typicallyoperateatfarlowerpower

levels,andthusproduceRFexposuresfar

belowtheFCCsafetylimits.

4. What are the results of the research

done already?

Theresearchdonethusfarhasproduced

conflictingresults,andmanystudies

havesufferedfromflawsintheirresearch

methods.Animalexperimentsinvestigating

theeffectsofradiofrequencyenergy(RF)

exposurescharacteristicofwirelessphones

haveyieldedconflictingresultsthatoften

cannotberepeatedinotherlaboratories.A

fewanimalstudies,however,havesuggested

thatlowlevelsofRFcouldacceleratethe

developmentofcancerinlaboratoryanimals.

However,manyofthestudiesthatshowed

increasedtumordevelopmentusedanimals

thathadbeengeneticallyengineeredor

treatedwithcancercausingchemicalsso

astobepredisposedtodevelopcancer

intheabsenceofRFexposure.Other

studiesexposedtheanimalstoRFforup

to22hoursperday.Theseconditionsare

notsimilartotheconditionsunderwhich

peopleusewirelessphones,sowedon’t

knowwithcertaintywhattheresultsofsuch

studiesmeanforhumanhealth.Threelarge

epidemiologystudieshavebeenpublished

sinceDecember2000.Betweenthem,the

studiesinvestigatedanypossibleassociation

betweentheuseofwirelessphonesand

primarybraincancer,glioma,meningioma,

oracousticneuroma,tumorsofthebrainor

salivarygland,leukemia,orothercancers.

Noneofthestudiesdemonstratedthe

existenceofanyharmfulhealtheffectsfrom

wirelessphoneRFexposures.

However,noneofthestudiescananswer

questionsaboutlongtermexposures,since

theaverageperiodofphoneuseinthese

studieswasaroundthreeyears.

5. What research is needed to decide

whether RF exposure from wireless

phones poses a health risk?

Acombinationoflaboratorystudiesand

17

epidemiologicalstudiesofpeopleactually

usingwirelessphoneswouldprovidesome

ofthedatathatareneeded.Lifetimeanimal

exposurestudiescouldbecompletedina

fewyears.However,verylargenumbersof

animalswouldbeneededtoprovidereliable

proofofacancerpromotingeffectifone

exists.Epidemiologicalstudiescanprovide

datathatisdirectlyapplicabletohuman

populations,but10ormoreyearsfollow-up

maybeneededtoprovideanswersabout

somehealtheffects,suchascancer.

Thisisbecausetheintervalbetweenthe

timeofexposuretoacancer-causingagent

andthetimetumorsdevelop-iftheydo

maybemany,manyyears.Theinterpretation

ofepidemiologicalstudiesishamperedby

difficultiesinmeasuringactualRFexposure

duringday-to-dayuseofwirelessphones.

Manyfactorsaffectthismeasurement,such

astheangleatwhichthephoneisheld,or

whichmodelofphoneisused.

6. What is the FDA doing to find out more

about the possible health effects of

wireless phone RF?

TheFDAisworkingwiththeU.S.National

ToxicologyProgramandwithgroupsof

investigatorsaroundtheworldtoensurethat

highpriorityanimalstudiesareconducted

toaddressimportantquestionsaboutthe

effectsofexposuretoradiofrequencyenergy

(RF).TheFDAhasbeenaleadingparticipant

intheWorldHealthOrganizationInternational

ElectromagneticFields(EMF)Projectsince

itsinceptionin1996.Aninfluentialresult

ofthisworkhasbeenthedevelopmentofa

detailedagendaofresearchneedsthathas

driventheestablishmentofnewresearch

programsaroundtheworld.Theproject

hasalsohelpeddevelopaseriesofpublic

informationdocumentsonEMFissues.The

FDAandtheCellularTelecommunications

&InternetAssociation(CTIA)haveaformal

CooperativeResearchandDevelopment

Agreement(CRADA)todoresearchon

wirelessphonesafety.TheFDAprovides

thescientificoversight,obtaininginput

fromexpertsingovernment,industry,

andacademicorganizations.CTIAfunded

researchisconductedthroughcontracts

withindependentinvestigators.Theinitial

researchwillincludebothlaboratorystudies

andstudiesofwirelessphoneusers.The

CRADAwillalsoincludeabroadassessment

ofadditionalresearchneedsinthecontext

ofthelatestresearchdevelopmentsaround

theworld.

7. How can I find out how much

radiofrequency energy exposure I can

get by using my wireless phone?

AllphonessoldintheUnitedStatesmust

complywithFederalCommunications

Commission(FCC)guidelinesthatlimit

radiofrequencyenergy(RF)exposures.

TheFCCestablishedtheseguidelinesin

consultationwiththeFDAandtheother

18

Safety Guidelines

federalhealthandsafetyagencies.The

FCClimitforRFexposurefromwireless

telephonesissetataSpecificAbsorption

Rate(SAR)of1.6wattsperkilogram(1.6

W/kg).TheFCClimitisconsistentwiththe

safetystandardsdevelopedbytheInstitute

ofElectricalandElectronicEngineering

(IEEE)andtheNationalCouncilonRadiation

ProtectionandMeasurement.Theexposure

limittakesintoconsiderationthebody’s

abilitytoremoveheatfromthetissuesthat

absorbenergyfromthewirelessphone

andissetwellbelowlevelsknowntohave

effects.Manufacturersofwirelessphones

mustreporttheRFexposurelevelforeach

modelofphonetotheFCC.TheFCCwebsite

(http://www.fcc.gov/oet/rfsafety)gives

directionsforlocatingtheFCCidentification

numberonyourphonesoyoucanfindyour

phone’sRFexposurelevelintheonline

listing.

8. What has the FDA done to measure

the radiofrequency energy coming

from wireless phones?

TheInstituteofElectricalandElectronic

Engineers(IEEE)isdevelopingatechnical

standardformeasuringtheradiofrequency

energy(RF)exposurefromwireless

phonesandotherwirelesshandsetswith

theparticipationandleadershipofFDA

scientistsandengineers.Thestandard,

‘RecommendedPracticeforDetermining

theSpatial-PeakSpecificAbsorptionRate

(SAR)intheHumanBodyDuetoWireless

CommunicationsDevices:Experimental

Techniques,’setsforththefirstconsistent

testmethodologyformeasuringtherate

atwhichRFisdepositedintheheadsof

wirelessphoneusers.Thetestmethoduses

atissuesimulatingmodelofthehuman

head.StandardizedSARtestmethodologyis

expectedtogreatlyimprovetheconsistency

ofmeasurementsmadeatdifferent

laboratoriesonthesamephone.SARis

themeasurementoftheamountofenergy

absorbedintissue,eitherbythewholebody

orasmallpartofthebody.Itismeasured

inwatts/kg(ormilliwatts/g)ofmatter.This

measurementisusedtodeterminewhether

awirelessphonecomplieswithsafety

guidelines.

9. What steps can I take to reduce my

exposure to radiofrequency energy

from my wireless phone?

Ifthereisariskfromtheseproducts-and

atthispointwedonotknowthatthere

is-itisprobablyverysmall.Butifyouare

concernedaboutavoidingevenpotential

risks,youcantakeafewsimplestepsto

minimizeyourexposuretoradiofrequency

energy(RF).Sincetimeisakeyfactorin

howmuchexposureapersonreceives,

reducingtheamountoftimespentusinga

wirelessphonewillreduceRFexposure.If

youmustconductextendedconversations

bywirelessphoneeveryday,youcould

19

placemoredistancebetweenyourbodyand

thesourceoftheRF,sincetheexposure

leveldropsoffdramaticallywithdistance.

Forexample,youcoulduseaheadsetand

carrythewirelessphoneawayfromyour

bodyoruseawirelessphoneconnectedto

aremoteantenna.Again,thescientificdata

donotdemonstratethatwirelessphonesare

harmful.Butifyouareconcernedaboutthe

RFexposurefromtheseproducts,youcan

usemeasureslikethosedescribedabove

toreduceyourRFexposurefromwireless

phoneuse.

10. What about children using wireless

phones?

Thescientificevidencedoesnotshow

adangertousersofwirelessphones,

includingchildrenandteenagers.Ifyou

wanttotakestepstolowerexposureto

radiofrequencyenergy(RF),themeasures

describedabovewouldapplytochildren

andteenagersusingwirelessphones.

Reducingthetimeofwirelessphoneuse

andincreasingthedistancebetweenthe

userandtheRFsourcewillreduceRF

exposure.Somegroupssponsoredbyother

nationalgovernmentshaveadvisedthat

childrenbediscouragedfromusingwireless

phonesatall.Forexample,thegovernment

intheUnitedKingdomdistributedleaflets

containingsucharecommendationin

December2000.Theynotedthatno

evidenceexiststhatusingawirelessphone

causesbraintumorsorotherilleffects.Their

recommendationtolimitwirelessphoneuse

bychildrenwasstrictlyprecautionary;itwas

notbasedonscientificevidencethatany

healthhazardexists.

11. What about wireless phone

interference with medical

equipment?

Radiofrequencyenergy(RF)fromwireless

phonescaninteractwithsomeelectronic

devices.Forthisreason,theFDAhelped

developadetailedtestmethodtomeasure

electromagneticinterference(EMI)of

implantedcardiacpacemakersand

defibrillatorsfromwirelesstelephones.

Thistestmethodisnowpartofastandard

sponsoredbytheAssociationforthe

AdvancementofMedicalinstrumentation

(AAMI).Thefinaldraft,ajointeffortbythe

FDA,medicaldevicemanufacturers,and

manyothergroups,wascompletedinlate

2000.Thisstandardwillallowmanufacturers

toensurethatcardiacpacemakersand

defibrillatorsaresafefromwirelessphone

EMI.TheFDAhastestedhearingaidsfor

interferencefromhandheldwirelessphones

andhelpeddevelopavoluntarystandard

sponsoredbytheInstituteofElectricaland

ElectronicEngineers(IEEE).Thisstandard

specifiestestmethodsandperformance

requirementsforhearingaidsandwireless

phonessothatnointerferenceoccurswhen

apersonusesa‘compatible’phoneanda

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