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Tri plus grupa d.o.o. warrants this product (the “Product”) against defects in materials
and/or workmanship under normal use for a period of ONE (1) YEAR from the date of
purchase by the original purchaser (“Warranty Period”). If a defect arises and a valid
claim is received within the Warranty Period, then as your sole remedy (and Tri plus
grupa’ sole liability), Tri plus grupa will at its option either 1) repair the defect at no
charge, using new or refurbished replacement parts, or 2) replace the Product with a
new product that is functionally equivalent to the original, in each case within 30 days
following receipt of the returned Product. A replacement product or part, assumes
the remaining warranty of the original Product. When a Product or part is exchanged,
any replacement item becomes your property and the replaced Product or part
8.0. | ONE 1 YEAR LIMITED WARRANTY
becomes Tri plus grupa’ property. Obtaining Service: To obtain warranty service,
visit https://community.zipato.com to open a service request. Please be prepared to
describe the Product that needs service and the nature of the problem. A purchase
receipt is required. The Product must be insured, and shipped freight prepaid and
securely packaged. You must contact support for a Return Material Authorization
Number (“RMA Number”) before shipping any Product, and include the RMA Number,
a copy of your purchase receipt and a description of the problem you are experiencing
with the Product. Any claim under this Limited Warranty must be submitted to Tri
plus grupa before the end of the Warranty Period. Exclusions: This warranty does not
apply to: a) damage caused by failure to follow instructions relating to the Product’s
use or the installation of components; b) damage caused by accident, abuse, misuse,
transport, neglect, fire, floods, earthquake or other external causes; c) damage
caused by service performed by anyone who is not an authorized representative of Tri
plus grupa; d) accessories used in conjunction with a covered Product; e) a Product or
part that has been modified to alter functionality or capability; f) items intended to be
periodically replaced by the purchaser during the normal life of the Product, including,
without limitation, batteries, bulbs or cables; g) a Product that is used commercially
or for a commercial purpose, in each case as determined by SmartThings.
EXCEPT FOR BODILY INJURY, TRI PLUS GRUPA SHALL NOT BE LIABLE FOR I ANY
LOST PROFITS, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR II ANY AMOUNTS IN EXCESS OF
THE PURCHASE PRICE FOR THE PRODUCT, IN EACH CASE WHETHER RESULTING
FROM THE USE OF OR INABILITY TO USE THIS PRODUCT, OR ARISING OUT OF