Thank you for choosing the
IonWays Reverse Osmosis
Drinking Water System
Includes Remineralization
System tested and certified by WQA against NSF/NSI Standard 58 for the reduction of Arsenic, Barium, Copper,
Cyst, Fluoride, Hexavalent Chromium, Lead, Radium 226/228, Selenium, TDS, and Trivalent Chromium.
©Copyright 2009 IonWays, LLC VS.1 Page 2
Installation & Service Manual
Thank you for choosing the IonWays Reverse Osmosis Drinking Water System. With proper care your water
filtration system will produce high quality drinking water for many years.
Read carefully and follow the instructions in this manual before proceeding with the actual installation. Pay
particular attention to all warnings, cautions and notes. Failure to do so could result in personal injury or damage
to the equipment or other property. System and installation need to comply with state and local laws and
regulations. If you have any questions, please contact us at 775-324-2400 option 2.
CHECK LIST:
1.) Reverse Osmosis Unit.
2.) Water storage tank, 6 gallon capacity.
3.) Four colored tubings (black, red, yellow, blue ¼”) 4 feet each color.
4.) Installation kit: tank ball valve, drain saddle valve, feed water valve, faucet assembly.
5.) Manual and warranties.
6.) Optional: Undersink Kit (Sold Separately)
Optional Under Sink Kit
Sold Separately
RECOMMENDED TOOLS LIST:
• Variable speed drill
• 1/8” and 1/4 “ drill bit ½” and 9/16 open-end wrenches (or adjustable)
• 7/16” drill bit and 9/16 open-end wrench (or adjustable)
• Phillips screwdriver
• Utility knife
• Teflon tape
This reverse osmosis system contains a replaceable treatment component critical for effective reduction of total
dissolved solids. The product water shall be tested periodically to verify the system is performing satisfactorily.
System Tested and Certified by the Water Quality Association against NSF/ASNI Standard 58 for the reduction of
Arsenic, Barium, Cadmium, Copper, Cyst, Hexavalent Chromium, Lead, Radium 226/228, Selenium, TDS,
Trivalent Chromium. Do not use with water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that
may contain filterable cysts.
©Copyright 2009 IonWays, LLC VS.1 Page 3
IonWays R/O Filtration Diagram
SPECIFICATIONS:
1st Stage: Sediment Filter, 5 micron, 10” – 6-12 months
2nd Stage: Carbon Filter, 5 micron, 10” – 6-12 months
3rd. Stage: DOW-TFC membrane, 100 GPD@ 60 PSI – 18-24 months
4th Stage: IonWays Remineralizer w/Carbon - 6-12 months
Auto shut off valve
Operating Pressure: 50-90 PSI
Operating Temperature: 40-100 F
The following table is to be used if you intend to connect the Reverse Osmosis system to your ionizer installed on
top of the counter. IonWays also offers an optional double spouted faucet that is fed from the ionizer installed
under the sink. If you are using the double spouted faucet, do not use the blue hose and connect either of the
black tubes on the faucet to the R/O system where the blue hose is located.
4 Connections Item No.
Color of
Tubing
Description
A To Ionizer FU-EDF-103-3NSF Blue
R/O Water to the Ionizer through
Countertop
B Feed Water Valve W-WWC-1, W-WNV-4 Red Feed Water to RO System
C Tank Ball Valve VV-BLP014WJG Yellow RO Water to Storage Tank
D Drain Connector VV-DSP014/3 Black Discharge Water to Drain
Please follow all plumbing codes in your area.
Remineralizer
©Copyright 2009 IonWays, LLC VS.1 Page 4
REMINERALIZER CARTRIDGE
The water experts at IonWays have created systems and products to take advantage of the best of R/O –
contaminant free water – by installing our remineralizer as a pre-filter before the ionizer. To make it possible to
ionize “pure” water (natural or man-made), IonWays has perfected the Remineralization Technology to add a
healthy blend of bicarbonates and organic forms of calcium, magnesium and other trace elements to the water
before ionization. Our unique remineralizer is a proprietary blend of organic and inorganic minerals that also
provides over 70 trace elements. A partial list of minerals/trace elements in the organic mineral source are:
Beryllium
Calcium
Carbon
Cerium
Cesium
Germanium
Holmium
Magnesium
Molybdenum
Neodymium
Niobium
Osmium
Palladium
Potassium
Praseodymium
Rhenium
Rhodium
Rubidium
Ruthenium
Samarium
Scandium
Sodium
Strontium
Tantalum
Tellurium
Terbium
Thallium
Vanadium
Yttrium
Zirconium
Fitting Installation Instructions
Many of the connections needed on your IonWays R/O system are quick connect. Inserting and removing the
tubing is simple to do if the following instructions are followed:
MAKE A CLEAN TUBE CUT
Cut the tube squarely and if using plastic tubing, ensure that making the cut has not flattened the tube. It needs to
be round and cut squarely. Also ensure that the tube has a smooth outside diameter without any burrs or score
marks prior to inserting it into the fitting.
INSERT TUBE INTO FITTING
Push the tubing through the collar and dual o-rings until it bottoms out against the tube stop.
TEST AND INSPECT
Push and pull the tubing toward and away from the fitting to ensure that it has been installed properly (tug it to test
the connection). Test and inspect the installation for any leaks.
©Copyright 2009 IonWays, LLC VS.1 Page 5
TUBE REMOVAL
Relieve pressure from the tubing and fitting by shutting off the water supply. Push uniformly around the collar
flange against the fitting body while pulling the tubing away from the fitting to release it.
RECOMMENDED MAINTENANCE
It is recommended that installations are inspected at least annually and parts replaced as needed.
Tapping Into Cold Water Line
Caution: The water supply to your unit MUST be from the COLD WATER LINE. Hot water will severely
damage your R.O. System.
1.) Locate the cold water angle shut off valve underneath the sink and turn it off. Open cold water faucet to
release the pressure. On single handed faucets, the hot water may have to be turned off to prevent any
hot water cross over. If water continues to come out of faucet with angle valve turned off, the house main
will have to be turned off. Care must be taken for appliances that may be damaged by an interrupted
water supply.
2.) Easy Connector (Cold Water Supply Connector )
Your R/O system and the optional Undersink Faucet both come with a cold water connector. The style
that comes with the optional faucet is the most convenient to use. The Cold Water Supply Connector is
1/2" male x 1/2" female NPT, which is the size of most cold water lines under the sink. Under most sinks
is a flexible braided stainless steel line attached to the hard copper tubing that is part of your faucet.
Simply disconnect water lines where the braided hose connects to the hard copper and install the cold
water connector shown below. Make sure to reinstall any gaskets on both sides of the Cold Water
Connector. Insert the Red Tube from the R/O system into the ¼” quick connect on this cold water supply
connector.
.
Standard Connector w/R/O Optional Connector w/Faucet Kit
©Copyright 2009 IonWays, LLC VS.1 Page 6
Mounting the Tank Ball Valve
Note: With the tank empty, use the valve on the tank to check the air pressure. Set it at 11-13 psi.
1.) Unplug the plastic cap on the top of the tank.
2.) Wrap the thread 3 times with plumbers (Teflon) tape only.
3.) Connect the ball valve to the thread. Make sure it is tight but not over-tight.
4.) Connect the yellow tubing to the tank ball valve.
5.) Turn the tank ball valve off.
Mounting the Drain Clamp
The drain clamp (VV-DSP014/3) will fit most standard drain pipe 1-1/4”. It should be installed above the trap and
on the vertical tailpiece.
1.) Position the drain saddle in desired location, mark spot through thread outlet, and remove saddle.
2.) Drill ¼” (6.3mm) hole into the drain pipe above the water line of trap.
3.) Align the hole drilled in the drain pipe with the drain saddle using a drill bit or other narrow straight object
and tighten clamp.
4.) Make sure to align drain saddle to drilled hole. Attach drain saddle to drain pipe and tighten the two
screws evenly.
5.) Connect black tubing to drain clamp.
©Copyright 2009 IonWays, LLC VS.1 Page 7
Installation of IonWays UnderSink Kit (Optional)
Included in your new under sink kit is:
1.) (1) Patent Pending double spouted faucet
2.) (1) Metal Cold Water Connector w/ Shut off
(Connect to Cold Water) ASVPP1
3.) (1) Alternate Color Faucet Base
4.) (1) Light Grey 90o Fitting
(Connect to Acidic Spout)
5.) (1) Dark Grey Threaded Fitting
(Connect to Alkaline Spout)
Attaching to cold water pipe:
1.) You will want to maintain access to the Control Panel on the ionizer. Place the ionizer close to the front of
the cabinet. A template is included for installation on the cabinet wall if you desire.
2.) Attach the threaded fitting for the Alkaline Spout (see drawing above) into the top of your ionizer as a
replacement for the flexible stainless steel tube. (Do not over-tighten, if needed use Teflon tape)
3.) Push the larger sized opening on the 90o Acid Spout fitting onto the Acidic Water Outlet.
4.) Install the faucet into an existing hole, or by cutting an inch and a half hole in your counter top, or sink.
(be sure that the faucet will clear the sink)
5.) Turn off your cold water supply line
. Attach the cold water connecter to the cold water supply line.
Hooking up the faucet:
1.) Drill 1 ½” hole in countertop if one does not already
exist. Typically the hole for a soap dispenser can
also be used.
2.) Install the faucet and base plate on top of counter
3.) One BLACK line goes to the Remineralizing
Cartridge (Stage 4 in R/O diagram, page 3)
4.) The other BLACK one goes to the water inlet on the
ionizer. The two black lines are interchangeable.
5.) The BLUE goes to the alkaline top spout.
6.) The RED goes to the acidic outlet.
©Copyright 2009 IonWays, LLC VS.1 Page 8
System Start Up
1.) Turn on the cold water supply and the under sink feed water valve (VV-WNV-4) but close the tank ball
valve (VV-BLP014WJG).
2.) Open double spouted faucet (FU-WDF-103-3NSF) for continuous flow.
3.) Check system for leaks. Tighten as necessary.
4.) After 10-30 minutes, the water will start to drip out of the RO faucet. Let it drip for about 10 minutes and
then flip the handle to the closed position. TURN ON THE TANK BALL VALVE NOW. It will now take
several hours (2-3) for the storage tank to fill, depending on the local water pressure.
DO NOT DRINK THE WATER FROM THE FIRST TANK PRODUCED BY YOUR NEWLY PURCHASED
SYSTEM!
5.) After the tank is full, you will notice that the water stops. Flush the system by placing the double spouted
faucet in the open position until the water is completely discharged (leave ionizer turned off).
6.) Upon complete discharge of storage tank, flip handle to closed position of the faucet and let the refilling
process begin. This process could take 2-3 hours to complete.
7.) After the second tank is filled, turn on the ionizer and allow it to purge by running it for one minute before
getting a glass of water.
8.) Check for leaks daily for the first week and periodically thereafter.
9.) You may notice that the water may be milky colored during the first week. It is the air bubbled in the
water. It is normal and safe.
NOTE:
1.) Do not use RO System with water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system. Systems certified for cyst reduction may be used
on disinfected water that may contain filterable cysts.
2.) This reverse osmosis system contains a replaceable component critical to the efficiency of the
system. Replacement of the reverse osmosis component should be with one of identical
specifications, as defined by the manufacturer, to assure the same efficiency and contaminant
reduction performance.
3.) IonWays accepts no responsibility for any consequences that arise due to the installation
process.
Item #
Description
802
RO Tank
803
RO Sediment Cartridge
804
RO Carbon Cartridge
805
RO Membrane
806
RO Remineralizer Cartridge
WARNING: Never use hot water or allow unit to freeze.
WARNING: Incorrect installation will VOID the warranty.
©Copyright 2009 IonWays, LLC VS.1 Page 9
PERFORMANCE DATA SHEET
Function:
Arsenic Reduction
Cadmium Reduction
Cyst Reduction
Hexavalent Chromium Reduction
Radium 226/228 Reduction
TDS Reduction
Barium Reduction
Copper Reduction
Fluoride Reduction
Lead Reduction
Selenium Reduction
Trivalent Chromium Reduction
While testing was performed under standard laboratory conditions, actual performance may vary.
General Installation /Operation/Maintenance Requirements
• Installation needs to comply with state and local laws and regulations
• Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection
before or after system. Systems certified for cyst reduction may be used on disinfected water that may
contain filterable cysts.
• This reverse osmosis system contains a replaceable treatment component critical for effective reduction
of total dissolved solids. The product water shall be tested periodically to verify that system is performing
satisfactorily.
PERFORMANCE DATA SHEET REQUIREMENTS
Substance
Influent challenge
Concentration mg/L
Maximum permissible product
Water concentration mg/L
Average Percent
Reduction
Arsenic
(pentavalent)
0.30 ± 10%
0.010
99.3%
Barium
10.0 ± 10%
2.0
98.5%
Cadmium
0.03 ± 10%
0.005
98.1%
Chromium
(hexavalent)
0.3 ± 10%
0.1
97.7%
Chromium
(trivalent)
0.3 ± 10%
0.1
99%
Copper
0.3 ± 10%
1.3
98.7%
Fluoride
8.0 ± 10%
1.5
95.5%
Lead
0.15 ± 10%
0.010
98.1%
Radium 226/228
25 pCi/L ± 10%
5pCi/L
80%
Selenium
0.1 ± 10%
0.05
>94%
TDS
750 ± 40 mg/L
187
System tested and certified by WAQ against NSF/ANSI
Standard 58 for the reduction of Arsenic, Barium, Copper,
Cyst, Fluoride, Hexavalent Chromium, Lead, Radium
226/228, Selenium, TDS, Trivalent Chromium
Conforms to NSF/ANSI 58 for pentavalent arsenic
Reduction. See performance data sheet and Arsenic Facts
section for an explanation.
©Copyright 2009 IonWays, LLC VS.1 Page 10
ARSENIC FACTS
Arsenic (abbreviated As) is found naturally in some well water. Arsenic in water has no color, taste or odor. It
must be measured by a lab test. Public water utilities must have their water tested for arsenic. You can get the
results from your water utility. If you have your own well, you can have the water tested. The local health
department or the state environmental health agency can provide a list of certified labs. Information about arsenic
in water can be found on the internet at the US Environmental Protection Agency website:
www.epa.gov/safewater.aresenic.html.
There are two forms of arsenic: pentavalent arsenic (also called As(V), As(+5), and arsenate) and trivalent arsenic
(also called As(iii), As(+3), and arsenite). In well water, arsenic may be pentavalent, trivalent or a combination of
both. Special sampling procedures are needed for a lab to determine what type and how much of each type of
arsenic is in the water. Check with the labs in your area to see if they can provide this type of service.
Reverse osmosis (RO) water treatment systems do not remove trivalent arsenic from water very well. RO
systems are very effective at removing pentavalent arsenic. A free chlorine residual will rapidly convert trivalent
arsenic to pentavalent arsenic. Other water treatment chemicals such as ozone and potassium permanganate will
also change trivalent arsenic to pentavalent arsenic. A combined chlorine residual (also called chloramines) may
not covert all the trivalent arsenic. If you get your water from a public water utility, contact the utility to find out if
free chlorine or combined chlorine is used in the water system.
The IonWays RO Systems are designed to remove pentavalent arsenic. It will not convert trivalent arsenic to
pentavalent arsenic. The system was tested in a lab. Under those conditions, the system reduced 0.3 mg/L to
0.05 mg/L (pentavalent arsenic to 0.01 mg/L) (the USEPA standard for drinking water) or less. The performance
of the system may be different at your installation. Have the treated water tested for arsenic to check if the system
is working properly.
The RO components of the IonWays systems must be replaced (see service life for the filters) to ensure the
system will continue to remove pentavalent arsenic. See component list below.
Item #
Description
802
RO Tank
803
RO Sediment Cartridge
804
RO Carbon Cartridge
805
RO Membrane
806
RO Remineralizer Cartridge
©Copyright 2009 IonWays, LLC VS.1 Page 11
Reverse Osmosis Water Purification System
LIMITED TWO YEAR WARRANTY
1. WHAT YOUR WARRANTY COVERS
Our manufacturer warranties this system for the original owner to be free of defects in material and workmanship
from the date of manufacture for two years as follows:
1.) Within two years of purchase, replace the defective parts (excluding the replaceable filters) at no charge.
2.) The replaceable filters are warranted for defects in material and workmanship only. Service life of
replaceable filter varies with local water and is thus not warranted.
2. CONDITIONS OF WARRANTY
1.) System must be maintained and serviced with approved replacement parts and filters. The performance
and function of your drinking water system is directly related to the quality of the water being treated and
the particular application in which it is used. Therefore, IonWays’ liability is limited to consequential
damages of any kind. This warranty gives you special legal rights and you may also have other rights
which vary from state to state.
2.) Systems must be installed and operated in accordance with recommended procedures and guidelines.
3. WHAT IONWAYS REVERSE OSMOSIS SYSTEMS WILL NOT DO:
1.) Warranty is void if product failure or damage result from freezing, neglect, misapplication, fouling with
sediment or scale or failure to operate the system in accordance with the instructions contained in the
owner’s manual.
2.) The following operating conditions must also be followed for this warranty to be valid.
• Operating pressure between 50-90 PSI
• Operating temperature between 40-100ºF
• The hardness of the water cannot exceed 15 grains per gallon or 256 ppm
• Iron must be less than 0.3 ppm
• The pH of the water must not be lower than 3 or higher than 11
• Incoming Total Dissolved Solids not to exceed 1000 ppm
4. OBTAINING WARRANTY SERVICE
To obtain warranty service, please call (775) 324-2400, Option 2 to have a Return Merchandise Authorization
Number (RMA#) assigned to your return. No return can be accepted without our prior authorization. Ship
your Reverse Osmosis unit (less the tank) with freight and insurance prepaid along with proof of the date of
original purchase and RMA # clearly identified on shipping box to:
IonWays Returns Dept.
8745 Technology Way Ste. C,
Reno, NV 89521
5. LIMITATIONS AND EXCLUSIONS:
IonWays will not be responsible for any implied warranties, including those of merchantability and fitness for a
particular purpose. IonWays will not be responsible for any incidental or consequential damages, including travel
expense, telephone charges, loss of revenue, loss of time, inconvenience, loss of use of the equipment and
damage caused by the equipment and its failure to function properly. This warranty sets forth all of IonWays
responsibilities regarding this equipment.
/