Draytek Vigor2962 Owner's manual

Vigor2962 Series User’s Guide

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Vigor2962 Series

2.5G Security VPN Router

User’s Guide

Version: 1.0

Firmware Version: V3.9.3

(For future update, please visit DrayTek web site)

Date: December 09, 2020

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Copyrights

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without

written permission from the copyright holders.

Trademarks

The following trademarks are used in this document:

 Microsoft is a registered trademark of Microsoft Corp.

 Windows 8, 10 and Explorer are trademarks of Microsoft Corp.

 Apple and Mac OS are registered trademarks of Apple Inc.

 Other products may be trademarks or registered trademarks of their respective manufacturers.

Safety Instructions



Read the installation guide thoroughly before you set up the router.

 The router is a complicated electronic unit that may be repaired only be authorized and qualified personnel.

Do not try to open or repair the router yourself.

 Do not place the router in a damp or humid place, e.g. a bathroom.

 The router should be used in a sheltered area, within a temperature range of +5 to +40 Celsius.

 Do not expose the router to direct sunlight or other heat sources. The housing and electronic components

may be damaged by direct sunlight or heat sources.

 Do not deploy the cable for LAN connection outdoor to prevent electronic shock hazards.

 Keep the package out of reach of children.

 When you want to dispose of the router, please follow local regulations on conservation of the environment.

Warranty

 We warrant to the original end user (purchaser) that the router will be free from any defects in workmanship

or materials for a period of two (2) years from the date of purchase from the dealer. Please keep your

purchase receipt in a safe place as it serves as proof of date of purchase. During the warranty period, and upon

proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,

we will, at our discretion, repair or replace the defective products or components, without charge for either

parts or labor, to whatever extent we deem necessary tore-store the product to proper operating condition.

Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and

will be offered solely at our discretion. This warranty will not apply if the product is modified, misused,

tampered with, damaged by an act of God, or subjected to abnormal working conditions. The warranty does

not cover the bundled or licensed software of other vendors. Defects which do not significantly affect the

usability of the product will not be covered by the warranty. We reserve the right to revise the manual and

online documentation and to make changes from time to time in the contents hereof without obligation to

notify any person of such revision or changes.

Be a Registered Owner

 Web registration is preferred. You can register your Vigor router via http://www.DrayTek.com.

Firmware & Tools Updates

 Due to the continuous evolution of DrayTek technology, all routers will be regularly upgraded. Please consult

the DrayTek web site for more information on newest firmware, tools and documents.

http://www.DrayTek.com

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Part I Installation.......................................................................................i

I-1 Introduction .................................................................................................. 1

I-1-1 Indicators and Connectors .......................................................................... 2

I-2 Hardware Installation....................................................................................... 4

I-2-1 Installing Vigor Router...............................................................................4

I-2-2 Wall-Mounted Installation........................................................................... 5

I-3 Accessing Web Page ......................................................................................... 6

I-4 Changing Password .......................................................................................... 8

I-5 Dashboard....................................................................................................10

I-5-1 Virtual Panel .........................................................................................11

I-5-2 Quick Access for Common Used Menu............................................................11

I-5-3 GUI Map...............................................................................................14

I-5-4 Web Console..........................................................................................15

I-5-5 Config Backup........................................................................................15

I-5-6 Logout.................................................................................................15

I-5-7 Online Status.........................................................................................16

I-5-7-1 Physical Connection......................................................................16

I-5-7-2 Virtual WAN ...............................................................................18

I-6 Port Setup....................................................................................................20

I-7 Quick Setup..................................................................................................21

I-8 Registering Vigor Router...................................................................................25

Part II Connectivity................................................................................. 29

II-1 WAN ..........................................................................................................30

Web User Interface........................................................................................31

II-1-1 General Setup.......................................................................................31

II-1-1-1 WAN (Ethernet) ..........................................................................33

II-1-2 Internet Access......................................................................................35

II-1-2-1 WAN# Details Page (PPPoE, Physical Mode: Ethernet).............................37

II-1-2-2 WAN# Details Page (Static or Dynamic IP, Physical Mode: Ethernet) ...........40

II-1-2-3 WAN# Details Page for IPv6 – Offline.................................................45

II-1-2-4 WAN# Details Page for IPv6 – PPP .....................................................45

II-1-2-5 WAN# Details Page for IPv6 – TSPC....................................................46

II-1-2-6 WAN# Details Page for IPv6 – AICCU ..................................................48

II-1-2-7 WAN# Details Page for IPv6 – DHCPv6 Client........................................49

II-1-2-8 WAN# Details Page for IPv6 – Static IPv6.............................................51

II-1-2-9 WAN# Details Page for IPv6 – 6in4 Static Tunnel ...................................52

II-1-2-10 WAN# Details Page for IPv6 – 6rd....................................................55

II-1-3 Multi-VLAN...........................................................................................57

II-1-4 WAN Budget .........................................................................................61

II-1-4-1 General Setup ............................................................................61

II-1-4-2 Status ......................................................................................64

Application Notes..........................................................................................65

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A-1 How to configure IPv6 on WAN interface?................................................65

II-2 LAN...........................................................................................................70

Web User Interface........................................................................................72

II-2-1 General Setup.......................................................................................72

II-2-1-1 Details Page for LAN1 – Ethernet TCP/IP and DHCP Setup........................73

II-2-1-2 Details Page for LAN2 ~ LAN4..........................................................77

II-2-1-3 Details Page for IP Routed Subnet ....................................................80

II-2-1-4 Details Page for LAN IPv6 Setup.......................................................82

II-2-1-5 DHCP Server Options ....................................................................85

II-2-2 VLAN..................................................................................................87

II-2-3 Bind IP to MAC.......................................................................................90

II-2-4 Port Mirror/Packet Capture.......................................................................93

II-2-5 PPPoE Server ........................................................................................96

II-3 NAT...........................................................................................................97

Web User Interface........................................................................................98

II-3-1 Port Redirection ....................................................................................98

II-3-2 DMZ Host........................................................................................... 102

II-3-3 Open Ports......................................................................................... 105

II-3-4 Port Triggering.................................................................................... 107

II-3-5 ALG.................................................................................................. 110

II-4 Applications............................................................................................... 112

Web User Interface...................................................................................... 114

II-4-1 Dynamic DNS....................................................................................... 114

II-4-2 LAN DNS / DNS Forwarding...................................................................... 120

II-4-3 DNS Security....................................................................................... 124

II-4-3-1 General Setup .......................................................................... 124

II-4-3-2 Domain Diagnose....................................................................... 125

II-4-4 Schedule ........................................................................................... 126

II-4-5 RADIUS/TACACS+ ................................................................................. 129

II-4-5-1 External RADIUS........................................................................ 129

II-4-5-2 Internal RADIUS ........................................................................ 131

II-4-5-3 External TACACS+...................................................................... 134

II-4-6 Active Directory/LDAP........................................................................... 135

II-4-6-1 General Setup .......................................................................... 135

II-4-6-2 Active Directory / LDAP Profiles .................................................... 136

II-4-7 IGMP ................................................................................................ 138

II-4-7-1 General Setting ........................................................................ 138

II-4-7-2 Working Group ......................................................................... 139

II-4-8 Wake on LAN ...................................................................................... 140

II-4-9 SMS / Mail Alert Service ......................................................................... 141

II-4-9-1 SMS Alert................................................................................ 141

II-4-9-2 Mail Alert ............................................................................... 142

II-4-10 Bonjour ........................................................................................... 143

II-4-11 High Availability................................................................................. 146

II-4-11-1 General Setup......................................................................... 147

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II-4-11-2 Config Sync ............................................................................ 149

Application Notes........................................................................................ 151

A-1 How to use High Availability?............................................................. 151

A-2 How to use DrayDDNS?..................................................................... 159

A-3 How to Implement the LDAP/AD Authentication for User Management? ......... 164

A-4 How to Configure Customized DDNS?.................................................... 167

II-5 Routing .................................................................................................... 171

Web User Interface...................................................................................... 172

II-5-1 Static Route ....................................................................................... 172

II-5-2 Load-Balance /Route Policy..................................................................... 178

II-5-3 OSPF ................................................................................................ 186

II-5-4 BGP ................................................................................................. 188

II-5-4-1 Basic Settings........................................................................... 188

II-5-4-2 Static Network ......................................................................... 189

Application Notes........................................................................................ 190

A-1 How to set up Address Mapping with Route Policy? .................................. 190

A-2 How to use destination domain name in a route policy?............................. 192

A-3 Introduction to Load Balance/Route Policy ............................................ 194

Part III VPN ..........................................................................................197

III-1 VPN and Remote Access................................................................................ 198

Web User Interface...................................................................................... 199

III-1-1 Remote Access Control.......................................................................... 200

III-1-2 PPP General Setup............................................................................... 201

III-1-3 IPsec General Setup ............................................................................. 203

III-1-4 IPsec Peer Identity............................................................................... 205

III-1-5 VPN Matcher Setup .............................................................................. 207

III-1-6 OpenVPN .......................................................................................... 209

III-1-6-1 OpenVPN Server Setup ............................................................... 209

III-1-6-2 Client Config........................................................................... 211

III-1-7 Remote Dial-in User ............................................................................. 212

III-1-8 LAN to LAN........................................................................................ 216

III-1-9 VPN Trunk Management......................................................................... 226

III-1-10 Connection Management ...................................................................... 231

III-2 SSL VPN ................................................................................................... 233

Web User Interface...................................................................................... 234

III-2-1 General Setup .................................................................................... 234

III-2-2 User Account...................................................................................... 235

III-3 Certificate Management ............................................................................... 239

Web User Interface...................................................................................... 240

III-3-1 Local Certificate ................................................................................. 240

III-3-2 Trusted CA Certificate .......................................................................... 245

III-3-3 Certificate Backup............................................................................... 248

III-3-4 Self-Signed Certificate.......................................................................... 249

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Part IV Security.....................................................................................251

IV-1 Firewall ................................................................................................... 252

Web User Interface...................................................................................... 254

IV-1-1 General Setup .................................................................................... 254

IV-1-2 Filter Setup ....................................................................................... 259

IV-1-3 Defense Setup.................................................................................... 269

IV-1-3-1 DoS Defense............................................................................ 269

IV-1-3-2 Spoofing Defense...................................................................... 272

IV-1-4 Diagnose........................................................................................... 273

Application Notes........................................................................................ 276

A-1 How to Configure Certain Computers Accessing to Internet........................ 276

IV-2 Central Security Management (CSM) ................................................................. 279

Web User Interface...................................................................................... 280

IV-2-1 APP Enforcement Profile ....................................................................... 280

IV-2-2 URL Content Filter Profile...................................................................... 282

IV-2-3 Web Content Filter Profile ..................................................................... 286

IV-2-4 DNS Filter Profile ................................................................................ 289

Application Notes........................................................................................ 291

A-1 How to Create an Account for MyVigor ................................................. 291

A-2 How to Block Facebook Service Accessed by the Users via Web Content Filter / URL

Content Filter.................................................................................... 296

Part V Management................................................................................301

V-1 System Maintenance..................................................................................... 302

Web User Interface...................................................................................... 303

V-1-1 System Status ..................................................................................... 303

V-1-2 TR-069.............................................................................................. 305

V-1-3 Administrator Password ......................................................................... 308

V-1-4 User Password..................................................................................... 311

V-1-5 Login Page Greeting.............................................................................. 314

V-1-6 Configuration Backup ............................................................................ 316

V-1-7 Configuration Export............................................................................. 319

V-1-8 Syslog/Mail Alert.................................................................................. 320

V-1-9 Time and Date .................................................................................... 323

V-1-10 SNMP .............................................................................................. 324

V-1-11 Management ..................................................................................... 326

V-1-12 Self-Signed Certificate ......................................................................... 331

V-1-13 Reboot System................................................................................... 333

V-1-14 Firmware Upgrade .............................................................................. 334

V-1-15 Internal Service User List ...................................................................... 335

V-1-16 Dashboard Control .............................................................................. 336

V-2 Bandwidth Management ................................................................................ 337

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Web User Interface...................................................................................... 338

V-2-1 Sessions Limit ..................................................................................... 338

V-2-2 Bandwidth Limit .................................................................................. 340

V-2-3 Quality of Service................................................................................. 342

V-2-4 APP QoS ............................................................................................ 348

V-3 Hotspot Web Portal ...................................................................................... 350

Web User Interface...................................................................................... 350

V-3-1 Profile Setup ...................................................................................... 350

V-3-1-1 Login Method........................................................................... 351

V-3-1-2 Steps for Configuring a Web Portal Profile........................................ 351

V-3-2 Quota Management............................................................................... 367

Application Notes........................................................................................ 370

A-1 How to create Facebook APP for Web Portal Authentication?...................... 370

A-2 How to create Google APP for Web Portal Authentication?......................... 376

V-4 Central Management (AP) .............................................................................. 378

Web User Interface...................................................................................... 379

V-4-1 Dashboard.......................................................................................... 379

V-4-2 Status............................................................................................... 380

V-4-3 WLAN Profile ...................................................................................... 381

V-4-4 AP Maintenance................................................................................... 386

V-4-5 Traffic Graph...................................................................................... 387

V-4-6 Event Log .......................................................................................... 388

V-4-7 Total Traffic....................................................................................... 389

V-4-8 Station Number ................................................................................... 389

V-4-9 Load Balance ...................................................................................... 390

V-5 Central Management (Switch).......................................................................... 392

Web User Interface...................................................................................... 393

V-5-1 Status............................................................................................... 393

V-5-1-1 Switch Status........................................................................... 393

V-5-1-2 Switch Hierarchy....................................................................... 395

V-5-1-3 Detailed Info............................................................................ 396

V-5-2 Profile .............................................................................................. 398

V-5-3 Group............................................................................................... 401

V-5-4 Maintenance....................................................................................... 403

V-5-5 Alert and Log...................................................................................... 404

V-5-5-1 Alert Setup.............................................................................. 404

V-5-5-2 Switch and Port Setup ................................................................ 405

V-5-6 Support List........................................................................................ 407

V-6 Central Management (External Devices) ............................................................. 408

Part VI Others.......................................................................................409

VI-1 Objects Settings......................................................................................... 410

Web User Interface...................................................................................... 411

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VI-1-1 IP Object .......................................................................................... 411

VI-1-2 IP Group........................................................................................... 414

VI-1-3 IPv6 Object ....................................................................................... 416

VI-1-4 IPv6 Group ........................................................................................ 418

VI-1-5 Service Type Object............................................................................. 420

VI-1-6 Service Type Group.............................................................................. 422

VI-1-7 Keyword Object.................................................................................. 424

VI-1-8 Keyword Group................................................................................... 426

VI-1-9 File Extension Object ........................................................................... 427

VI-1-10 SMS/Mail Service Object ...................................................................... 429

VI-1-11 Notification Object............................................................................. 434

VI-1-12 String Object.................................................................................... 435

VI-1-13 Country Object ................................................................................. 437

Application Notes........................................................................................ 439

A-1 How to Send a Notification to Specified Phone Number via SMS Service in WAN

Disconnection .................................................................................... 439

Part VII Troubleshooting ..........................................................................443

VII-1 Diagnostics .............................................................................................. 444

Web User Interface...................................................................................... 445

VII-1-1 Dial-out Triggering.............................................................................. 445

VII-1-2 Routing Table.................................................................................... 446

VII-1-3 ARP Cache Table ................................................................................ 447

VII-1-4 IPv6 Neighbour Table........................................................................... 448

VII-1-5 DHCP Table....................................................................................... 449

VII-1-6 NAT Sessions Table.............................................................................. 450

VII-1-7 DNS Cache Table ................................................................................ 451

VII-1-8 Ping Diagnosis.................................................................................... 452

VII-1-9 Data Flow Monitor............................................................................... 453

VII-1-10 Port Mirror/Packet Capture.................................................................. 455

VII-1-11 Traffic Graph................................................................................... 458

VII-1-12 VPN Graph ...................................................................................... 459

VII-1-13 Trace Route .................................................................................... 461

VII-1-14 Syslog Explorer................................................................................. 462

VII-1-15 IPv6 TSPC Status............................................................................... 463

VII-1-16 High Availability Status....................................................................... 463

VII-1-17 Authentication Information.................................................................. 465

VII-1-18 DoS Flood Table................................................................................ 467

VII-1-19 Route Policy Diagnosis ........................................................................ 468

VII-2 Checking If the Hardware Status Is OK or Not ..................................................... 470

VII-3 Checking If the Network Connection Settings on Your Computer Is OK or Not ............... 471

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VII-4 Pinging the Router from Your Computer............................................................ 474

VII-5 Checking If the ISP Settings are OK or Not......................................................... 476

VII-6 Backing to Factory Default Setting If Necessary .................................................. 477

VII-7 Contacting DrayTek .................................................................................... 478

Part VIII Telnet Commands .......................................................................479

Accessing Telnet of Vigor2962 .............................................................................. 480

Index..................................................................................................714

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This part will introduce Vigor router and guide to

install the device in hardware and software.

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.

The Vigor2962 Series integrates a rich suite of functions, including NAT, firewall, VPN, load

balance, and bandwidth management capability. These products are very suitable for

providing multi-integrated solutions to SME markets.

A Virtual Private Network (VPN) is an extension of a private network that encompasses links

across shared or public networks like an Intranet. A VPN enables you to send data between

two computers across a shared public Internet network in a manner that emulates the

properties of a point-to-point private link. The DrayTek Vigor2962 Series VPN router supports

Internet-industry standards technology to provide customers with open, interoperable VPN

solutions such as X.509, DHCP over Internet Protocol Security (IPsec), and Point-to-Point

Tunneling Protocol (PPTP).

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Before you use the Vigor router, please get acquainted with the LED indicators and

connectors first.

LED Status Explanation

Blinking The router is powered on and running normally.

ACT

Off The router is powered off.

On The fiber connection is established.

Blinking

The data is transmitting.

SFP

Off

No fiber connection is established or the system is

hanged.

On The USB device is installed and ready.

USB

Off

No USB device is installed.

MSG

On /

Off /

Blinking

MSG means this LED is user-defined. It will be on / off /

blinking according to the rule defined on WUI.

On Power sourcing equipment for PoE is enabled.

PoE (for 2962P)

Off Power sourcing equipment for PoE is disabled.

On

A PoE equipment is connected to port P1, P4, P5 or P6.

P1, P4, P5, P6

(for 2962P)

Off No PoE equipment connected.

On The Ethernet link is established.

Off No Ethernet link is established.

Left

Blinking The data is transmitting.

On The Ethernet link is established with 1/2.5Gbps.

P1

Right

Off The Ethernet link is established with less than 1Gbps.

On The Ethernet link is established on corresponding port.

Off No Ethernet link is established.

Left

Blinking The data is transmitting.

On

The Ethernet link is established on corresponding port

with 1Gbps.

P2

(Right)

~P6

Right

Off

The Ethernet link is established on corresponding port

with less than 1Gbps.

Vigor2962 Series User’s Guide

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Interface Description

Reset

The Factory Reset button is used to restore the default settings. Turn

on the router (ACT LED is blinking). Press the hole and keep for more

than 5 seconds. When you see the ACT LED begins to blink rapidly than

usual, release the button. Then the router will restart with the

factory default configuration.

P1

Connector for local network devices (LAN) or a modem for accessing

Internet (WAN).

P2 (Left) Connector for SFP module with the rate of 1G bps.

P2 (Right)~P4

Connectors for remote network devices or local network devices

(WAN/LAN) with the rate of 1G/100M/10M bps.

Or connector for a modem for accessing Internet (WAN).

P5~P6

Connectors for local network devices (LAN) with the rate of

1G/100M/10M bps.

USB1~2 Connector for the USB device.

Connector for a power cord.

ON/OFF - Power switch.

Info 1

P1 to P4 port can be configurable as WAN / LAN interface. At least,

up to two of them can be set as the WAN port at one time.

For Vigor2962P, P1, P4, P5 and P6 also can be connected by PoE

equipments.

Info 2

The PoE Power budget is up to 60W.

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Before starting to configure the router, you have to connect your devices correctly. (For the

hardware connection, we take “ac” model as an example.)

1. Connect a modem to any WAN port of Vigor2962 with Ethernet cable (RJ-45) to access

Internet.

2. Connect the other end of the cable (RJ-45) to the Ethernet port on your computer (that

device also can connect to other computers to form a small area network). The LAN LED

for that port on the front panel will light up.

3. Connect the power cord to Vigor2962’s power port on the rear panel, and the other side

into a wall outlet.

4. Power on the device by pressing down the power switch on the rear panel. The PWR LED

should be ON.

5. The system starts to initiate. After completing the system test, the ACT LED will light up

and start blinking.

Below shows an outline of the hardware installation for your reference.

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The Vigor2962 Series can be mounted on the shelf or on the wall by using standard brackets

shown below.

Here we take mounted on the wall as an example.

Choose a flat surface (on the wall) which is suitable for placing the router. Make the screw

holes on the short side of the bracket aim at the screw holes on the router. Next, fasten both

the bracket and the router with two screws; and fasten both the wall and the bracket with

another two screws. Refer to the following figure.

Then, continue to fasten the screws on the other side of the router and the wall with other

screws.

When you finished about procedure, the router has been mounted on the wall firmly.

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1. Make sure your PC connects to the router correctly.

You may either simply set up your computer to get IP dynamically from the router or set

up the IP address of the computer to be the same subnet as the default IP address of

Vigor router 192.168.1.1. For the detailed information, please refer to the later

section - Trouble Shooting of the guide.

2. Open a web browser on your PC and type http://192.168.1.1. The following window

will be open to ask for username and password.

3. Please type “admin/admin” as the Username/Password and click Login.

Info

If you fail to access to the web configuration, please go to “Trouble

Shooting” for detecting and solving your problem.

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4. Now, the Main Screen will appear. Take Vigor2962 as an example.

Info

The home page will be different slightly in accordance with the type of

the router you have.

5. The web page can be logged out according to the chosen condition. The default setting

is Auto Logout, which means the web configuration system will logout after 5 minutes

without any operation. Change the setting for your necessity.

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Please change the password for the original security of the router.

1. Open a web browser on your PC and type http://192.168.1.1. A pop-up window will

open to ask for username and password.

2. Please type “admin/admin” as Username/Password for accessing into the web user

interface with admin mode.

3. Go to System Maintenance page and choose Administrator Password.

4. Enter the login password (the default is “admin”) on the field of Old Password. Type

New Password and Confirm Password. Then click OK to continue.

Info

The maximum length of the password you can set is 23 characters.

Draytek Vigor2962 Owner's manual

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