CISNO robotic vacuum cleaner
TAB-QT560Z
Manual Instructions
CONTENT
Important safety instructions .................................................................................................... 3
Use Restrictions ..................................................................................................................... 3
Battery and Charging ............................................................................................................. 4
Getting to know your CISNO Vacuum Cleaning Robot .............................................................. 5
Product Diagram .................................................................................................................... 5
Accessories ............................................................................................................................ 6
Dust bin ................................................................................................................................. 6
Technical Specifications ......................................................................................................... 6
Operating and Programming ..................................................................................................... 7
Using the remote control ...................................................................................................... 7
Setting time on the remote control ...................................................................................... 7
Setting your cleaning schedule on the remote ..................................................................... 8
Using the APP(See WiFi setup instruction) ............................................................................ 8
Quick Start(See User Guide) .................................................................................................. 8
Cleaning mode selection ....................................................................................................... 8
Maintaining your CISNO Robotic Vacuum ............................................................................... 10
Emptying the dust bin ......................................................................................................... 10
Cleaning the filters .............................................................................................................. 11
Cleaning the side brushes .................................................................................................... 11
Replacing the side brushes .................................................................................................. 12
Cleaning the cliff sensors and charging pads ...................................................................... 12
Cleaning the removable front wheel ................................................................................... 12
Regular Maintenance .......................................................................................................... 13
Tips and tricks ...................................................................................................................... 13
Troubleshooting Guide ............................................................................................................ 13
One year limited warranty ...................................................................................................... 14
IMPORTANT SAFETY INSTRUCTIONS
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made by children
without supervision.
The robot must be used in accordance with the directions in this Instruction Manual.
CISNO cannot be held liable or responsible for any damages or injuries caused by
improper use.
Do not dispose of electrical appliances as unsorted municipal waste, use separate
collection facilities. Contact your local authority for information regarding the
collection systems available. If electrical appliances are disposed of in landfills or
dumps, hazardous substances can leak into the groundwater and get into the food
chain, damaging your health and well-being. Please contact your local or regional
waste authority for more information on collection, reuse and recycling programs.
To reduce the risk of injury or damage, keep these safety precautions in mind when
setting up, using and maintaining your robot:
1. Read all safety and operating instructions before operating your robot.
2. Retain the safety and operating instructions for future reference.
3. Heed all warnings on your robot, battery, charging Dock and in the owner’s
manual.
4. Follow all operating and use instructions.
Use Restrictions
1. Your robot is for indoor use only. Do not use the robot outdoor, commercial or
industrial environments.
2. Before using this device, pick up objects like clothing, loose papers, pull cords
for blinds or curtains, power cords, and any fragile objects. If the device passes
over a power cord and drags it, there is a chance an object could be pulled or a
table or shelf.
3. Do not sit or stand on this device. Small children and pets should be supervised
when your robot is operating.
4. Store and operate your robot in room temperature environments only.
5. Do not use this device to pick up anything that is burning or smoking.
6. Do not use this device to pick up spills of bleach, paint, or other chemicals, or
anything wet.
7. If the room to be cleaned contains a balcony, a physical barrier should be used
to prevent access to the balcony and ensure safe operation.
8. This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
9. Children should be supervised to ensure they do not play with the robot.
Cleaning and maintenance shall not be performed by children without
supervision.
10. Do not place anything on top of your robot.
11. Be aware that the robot moves on its own. Take care when walking in the area
that the robot is operating in to avoid stepping on it.
12. Do not operate the robot in areas with exposed electrical outlets in the floor
Battery and Charging
1. Use only rechargeable battery packs with the correct specification approved by
CISNO.
2. Charge using a standard outlet only. Product may not be used with any type of
power converter. Use of other power converters will immediately void the
warranty.
3. Do not use a Charging Dock with a damaged cord or plug. If the cord or plug is
damaged, it must be serviced by the manufacturer or similarly qualified persons.
4. Always charge and remove the battery from your robot and accessories before
long-term storage or transportation.
5. Charge indoors only.
6. Your robot’s Charging Dock may be protected with a surge protector in the event
of severe electrical storms.
7. Never handle the Charging Dock with wet hands.
8. Always disconnect your robot from the Charging Dock before cleaning or
maintaining it.
9. Please ensure voltage rating for enclosed Charging Dock matches standard
outlet voltage.
10. Used battery packs should be placed in a sealed plastic bag and disposed of
safely according to local environmental regulations.
11. Before every use, check the battery pack for any sign of damage or leakage.
12. Do not charge damaged or leaking battery packs.
13. The battery pack must be removed from the robot before disposal.
14. Do not crush or dismantle battery packs.
15. Do not heat or place the battery pack near any heat source.
16. Do not incinerate the battery pack.
17. Do not short-circuit the battery pack.
18. Do not immerse the battery pack in any liquid
GETTING TO KNOW YOUR CISNO VACUUM CLEANING
ROBOT
Product Diagram
Accessories
Dust bin
Technical Specifications
Voltage: 14.8V
Battery type: DC 14.8V Li-ion 2500mAh
Expected cleaning time: 100 minutes
Expected charging time: 4-6 hours
Input Voltage of charging base: 100-240V
Output Voltage of charging base: 20V
Noise Level: 65dbA(quiet mode), 70dbA(strong mode) & 20dbA(mopping mode)
Dimensions: 12.6 x 12.6 x 3.1 inch
OPERATING AND PROGRAMMING
Using the remote control
A Suction icon
B Smart mode icon
C Dock icon
D Time icon
E Schedule icon
F Single room mode icon
G Mop mode icon
H Edge mode icon
1 On/Off button
2 Smart mode button
3 Dock button
4/8 UP/DOWN arrows
5 Confirm/Clean Button
6/7 LEFT/RIGHT arrows
9 Time button
10 Strong Suction button
11 Single room mode button
12 Mop mode button
13 Edge mode button
14 Schedule button
Setting time on the remote control
1. Press the TIME button on the remote, then hour field in the time display will
begin flashing.
2. Use the UP/DOWN arrows on the remote control to select the hours
3. Press the LEFT/RIGHT on the remote, then minute field in the time
display will begin flashing.
4. Use the UP/DOWN arrows to select the minutes, then press the
CONFIRM/CLEAN button to set.
5. Once you have finished setting the time, you can proceed to setting a cleaning
schedule.
Setting your cleaning schedule on the remote
1. To schedule a cleaning on the remote, the time must be set. If you haven’t yet
set the time, please follow the steps above.
2. To schedule or edit a cleaning, press the SCHEDULE button on the remote
control. On the screen, the hour field and schedule icon will flash.
3. Use the UP/DOWN arrows to select the hours, then press the LEFT/RIGHT
arrows to select the minutes.
4. When time for scheduled cleaning is set, press the SCHEDULE or
CONFRIM/CLEAN button to exit. Then schedule icon will appear on the screen.
5. To view previously scheduled cleanings, press the SCHEDULE button on the
remote.
NOTE:
If you want to set multiple schedules, please do that on your smart phone.
Hold the SCHEDULE button for three seconds, then schedule cleaning will
be cancelled.
Whenever you use the remote control, make sure you point it directly at
robot and ensure that it is powered on.
Using the APP(See WiFi setup instruction)
Quick Start(See User Guide)
Cleaning mode selection
CISNO robot vacuum cleaner has several cleaning modes to choose from to
effectively clean different floors by using the remote control or App. For more
information, please see the WiFi setup instruction.
Smart Cleaning Mode
This is the most commonly used mode. At various times throughout the cleaning
cycle, the robot touches up around the edges of the room, as well as chair legs and
other furniture until it has cleaned an entire level of your home.
To start smart cleaning mode, pres the button on the robot, or on the app, or the
on the remote control.
Spot Cleaning Mode
When you select Spot Cleaning, robot intensely cleans a localized area by spiraling
outward about 3 feet (1 meter) in diameter and then spiraling inward to where it
started. When Spot Cleaning, robot boosts its vacuum power to provide the best
cleaning possible where you need it. To use Spot Cleaning, place robot on top of the
localized debris and touch the edge clean on the APP.
Edge Cleaning Mode
After robot finishes cleaning the open areas of your floor, it uses Edge Clean to
ensure that it has cleaned along walls and around furniture legs. If you prefer a
quicker edge cleaning, press the button on Remote Control, or touch the edge
clean on the APP.
Single Room Cleaning Mode
When you select this mode, robot only cleans a limited area(8*8m). To use this
mode, press the button on the remote control, or on the APP.
NOTE: You can adjust the vacuum power by pressing the button on remote control,
or on the APP.
MAINTAINING YOUR CISNO ROBOTIC VACUUM
Emptying the dust bin
1. Lift the top cover and take out the dust bin.
2. Open the dust bin.
3. Empty debris and dust into trash.
Cleaning the filters
1. With the dust bin out of the unit, clear dust from the suction channel.
2. Remove the HEPA filter.
3. Clean the dust bin and filters with a cleaning brush
NOTE:
Wash the dust bin and pre-filter with water only. Do not wash the HEPA filter
with water, as it may damage the filter and reduce suction power.
Turn off power before performing any maintenance.
For best results, empty the dust bin after every cleaning.
Cleaning the side brushes
The side brushes need regular cleaning, as dirt may adhere to them and hair and
fibers can easily get tangled in them.
1. Carefully unwind and remove string and hair from side brushes.
2. Gently wipe side brushes with a damp cloth.
Replacing the side brushes
To remove a bent or damaged side brush, pull it off its post. To install new side
brush, align hole in center of brush over post on bottom of unit. Press side brush
down over the post until it clicks into place. L and R corresponds to each other.
Cleaning the cliff sensors and charging pads
For best results, clean cliff sensors and charging pads periodically as needed. With a
cloth or a cleaning brush, gently dust off the sensors and pads.
Cleaning the removable front wheel
The rotating front wheel on the bottom of the unit should be cleaned once a week.
Use the cleaning tool to cut off and remove hair tangled around the wheel.
Regular Maintenance
Robot Part
Recommended
cleaning schedule
Recommended
replacement schedule
Mopping cloth
After each use
Every 50 washings
Dust bin
After each use
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Side brushes
Check weekly
When visibly worn
Dust bin filter
Clean weekly
Every 2 months
Front caster wheel
Anti-drop sensors
Charging contacts
Charging dock pins
Clean weekly
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Tips and tricks
CISNO Robot Vacuum cleaner can clean all areas of your floors and navigate its way
out of tight spaces. During your first few cleanings, you may need to make some
small adjustments to optimize its performance.
Cords and obstructions
Always prep your home before cleaning. Some furniture or loose cords may create
problems for your robot. Clean away cords and obstructions or block off the area.
Low-clearance furniture
Your Robot may find its way under furniture with low clearance, but not be able to
free itself. Use furniture risers to increase clearance, or create a no-go zone.
Doorway thresholds
Your robot can easily climb over most common thresholds(0.6”). However in some
situations they may present a challenge.
Returning to dock
If your robot roams too far, it could have trouble finding the dock. It may be helpful
to block off part of your home with physical objects, or to add a second dock.
TROUBLESHOOTING GUIDE
Robot Blinks and says
What to Do
Indicator light are off
Cycle power switch. If no response, plug in to charge
unit
Blinks red and says
dustbin isn’t installed
The dust bin has been removed and needs to be
reinserted
Blinks red and says front
plate is jammed
Clean the collision plate and restart the Robot
Blinks red and says
wheels are jammed
Free it and start in a new location. Clean Robot’s side
wheels of hair and debris. Push the wheels in and out,
and check that they both turn freely.
Blinks yellow
Your robot is in sleep mode or low battery level. Press
any button on the robot or remote to start it, or
charge it.
Blinks red and says Edge
brush is twined or
jammed
Remove debris from side brushes.
ONE YEAR LIMITED WARRANTY
We are committed to providing you excellent service and helping you find the machine that
best suits your needs. If you have any questions on these policies, please don't hesitate to
One- year Limited Warranty
CISNO vacuum cleaning robots have a one-year limited warranty, including the motor, 180-
day limited warranty for battery charging base and water tank. Consumable components like
brushes and filters are not covered. All limited warranties begin on the date of purchase.
The CISNO vacuum cleaning robot limited warranty covers manufacturing defects in materials
and workmanship that might occur during normal use of your robot. Defects resulting from
improper maintenance, unauthorized repairs or failure to follow operational instructions are
just a few of the items not covered. Damage caused by the use of accessories and parts,
including batteries, that were not manufactured by CISNO robot voids the limited warranty.
How to Request an Exchange or Return
1. Contact us via email with your order # (support@cisnotech.com)
2. Let us know why you'd like to return the machine -- we'll help you determine if there is an
exchange that will better suit your needs
3. We will send an RMA email to you with detailed instructions on exchanging or returning your
merchandise
Machines must be received in 'Like New' condition. If your equipment arrives in this condition,
we will refund your original payment method the full purchase amount less our original
shipping & handling costs. Equipment that is not received in this condition will be assessed for
damage and may be subject to refurbishment fees.
Damaged Merchandise
Items are carefully packaged to protect against damage during shipping. Please thoroughly
inspect your package when it arrives for any shipping damage. If an item appears to be
damaged, do not attempt to use it and notify us immediately so that we can begin the claims
process with the shipping vendor.
Missing Merchandise
Please note that we often ship orders in multiple packages. However, if items are apparently
missing from your order, please report it to us immediately so we can track packages and
replace the shipment if necessary.
Defective or Malfunctioning New Merchandise
If any item is not working properly, please contact us immediately so that we can send a
replacement.
What is 'Like New' Condition?
We're reasonable and understand that a machine used a few times isn't going to be
absolutely perfect; however, it does need to be pretty close for us to sell it as a certified used
machine to another customer. When returning a machine to us, please make sure that it will
arrive to us in 'Like New' condition, which we define as the following:
All Original Components Intact: You must return every original component of the machine.
Basically, if it came in the box, send it back.
No Scratches, Dents or Stains: The machine and all components must be free of any surface
marring.
Thoroughly Cleaned: The machine, all parts and components must be absolutely clean and
free of any dust or hair.
If you have any questions regarding how our returns work, please do not hesitate to contact
us -- we are always happy to discuss this with you!
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