Tower T21001 Owner's manual

Brand: Tower

Model: T21001

Category: Steam cookers

Type: Owner's manual

Tower T21001 is a 3 Tier Steamer with many benefits, including a large 5-liter steaming capacity, dishwasher-safe parts for easy cleanup, a 60-minute timer with auto switch-off for safety, and a rice steaming bowl for perfect, fluffy rice.

Safety and Instruction Manual

PLEASE READ CAREFULLY

*Subject to registering Your Extended Guarantee online at www.towerhousewares.co.uk.

3 Tier

Steamer

T21001

1912 Midland Metal Spinners was founded by

George Cadman, who was then 65 years old, as

a metal holloware manufacturing company, in St.

Mark’s Street, Wolverhampton. They later moved

into the Tower and Fort Works in Pelham Street,

which ultimately gave rise to the famous Tower

brand name.

1937 Tower exhibited some of their latest holloware

designs at the British Industries Fair. As you can

see from the original poster, their stand No. A410

must have been a great sight as it promoted their

“Beautiful, inexpensive, untarnishable Plate, at

prices all can afford to pay”.

1961 Tower became one of the largest

manufacturers of aluminium holloware, electric

kettles, tea pots and other household articles with

over 1,000 employees.

1974 Russell Hobbs took ownership of the

expanding Tower brand.

A Healthy Alternative

Enjoy healthy steamed ﬁsh, rice and vegetables

without the hassle thanks to the Tower 3 Tier

Steamer. Featuring a 60 minute timer with Auto

Switch-Off and 3 collapsible steam baskets for

easy storage, steaming has never been easier.

Retain maximum nutrients and vitamins and don’t

worry about laborious clean ups afterwards thanks

to dishwasher safe parts. A 5 litre capacity means

you can cook for all the family in one use and non-

slip rubber feet ensure safety and ease of use.

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

CONTENTS:

Please read this Manual carefully BEFORE

using the 3 Tier Steamer for your own safety.

Thank you for purchasing this this 3 Tier

Steamer from the Tower range of products.

It has been designed to provide many years of

trouble-free cooking. There are many benets to

using a Tower 3 Tier Steamer:

• The steam baskets are removable and

stackable allowing the steamer to be

stored neatly whilst taking up the minimum

amount of space

• Includes a rice steaming bowl for perfect,

uffy rice

• 5 Litre steaming capacity

• Stainless steel base unit with power on

indicator light

• Dishwasher safe parts

• 60 minute timer with auto switch off

Contents:

1. Specications

Components and structure

Technical information

2. ImportantSafetyInformation

3. UsingyourTowerAppliance

4. TroubleShooting&Faq’s

5. Cleaning&Care

6. Recycling

7. WiringSafety

8. WarrantyInformation

9. YourReceipt

SeebackpageforCustomerService

Information.

Components

This box contains:

Steamer Lid

Steam Bowls

Steamer Base Unit and water reservoir

Rice Steaming Bowl

Instruction Manual

Structureofyourappliance:

1. Steamer Lid

2. Steam Bowls

3. Steamer Base Unit and water reservoir

4. Power Indicator

5. Rice Steaming Bowl

6. Timer

1SPECIFICATIONS:

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

Technical Data

Description: 3 Tier Steamer

Model: T21001

Rated Voltage: 220V-240V ~ 50Hz

Input power: 400W

Documentation

We declare that this product conforms to the following product legislation in accordance with the

following directive(s):

2004/108/EC Electromagnetic Compatibility Directive.

2006/95/EC Low Voltage Directive.

2011/65/EU Restriction of Hazardous Substances Directive.

1935/2004/EC Materials & Articles in Contact With Food (LFGB section 30 & 31).

RKW Quality Assurance, United Kingdom.

Guarantee

The spares and accessories are guaranteed for

1 year from date of purchase.

The main body and housing are guaranteed

for the extended free warranty subject to

registration.

If any defect arises due to faulty materials of

workmanship, the faulty products must be

returned to the place of purchase.

Refund or replacement is at the discretion of

the retailer.

Should you encounter problems or require

a replacement part, contact The Tower

Customer Service Department on:

+44 (0) 333 220 6066.

Any necessary spare parts may be ordered

from the Tower website.

Your warranty becomes void should you decide

to use non Tower spare parts. Spare parts can

be purchased from www.towerhousewares.

co.uk

Please read these notes carefully BEFORE using your Tower appliance

• Check that the voltage of the

main circuit corresponds with

the rating of the appliance

before operating.

• If the supply cord or appliance

is damaged, stop using the

appliance immediately and seek

advice from the manufacturer,

its service agent or a similarly

qualied person.

• WARNING: Do not let the cord

hang over the edge of a table

or counter, serious burns may

result from the Air Fryer being

pulled off the counter where it

may be grabbed by children

or become entangled with the

user.

• Do not carry the appliance by

the power cord.

• Do not use any extension cord

with this appliance.

• Do not pull the plug out by the

cord as this may damage the

plug and/or the cable.

• Switch off at the wall socket

then remove the plug from

the socket when not in use or

before cleaning.

• Switch off and unplug before

tting or removing tools/

attachments, after use and

before cleaning.

• Close supervision is necessary

when any appliance is used by

or near children.

• Children should not play with

the appliance.

• This appliance can be used

by children aged from 8 years

and above and persons with

reduced physical, sensory or

mental capabilities or lack of

experience and knowledge

if they have been given

supervision or instruction

concerning use of the appliance

in a safe way and understand

the hazards involved.

• Cleaning and user maintenance

should not be undertaken by

children without supervision.

• Take care when any appliance

is used near pets.

• Do not use this product for

anything other than its intended

use.

• This appliance is for household

use only.

2IMPORTANTSAFETYINFORMATION

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

• This appliance has a short

supply cord to reduce the

risk resulting from becoming

entangled in or tripping over a

long cord.

• Don not use foil or paper to line

the baskets as this will block the

steam holes.

• Do not use near or under

shelves or plug sockets.

• WARNING: During use do not

touch the base, steamer bowls,

or lid as they get very hot.

• This product will get hot during

use care must be taken when

handling.

• Always use oven mitts when

handling the steamer.

• Don’t ll over the max mark or

the water might overow and

cause damage to the element.

• In the unlikely event the

appliance develops a fault,

stop using it immediately and

seek advice from the service

department:

+44 (0) 333 220 6066

3USINGYOURAPPLIANCE

Beforerstuse:

1. Before using the steamer for the rst

time, carefully clean the steamer and all

accessories.

2. Do not use any aggressive detergents,

brushes with metal or nylon bristles or

sharp objects such as knives or spatulas

to clean the steamer. Wipe with a sponge

or cloth dampened in warm water to avoid

damage.

3. Dispose of packaging in a responsible

manner.

Usingtheappliance:

1. Place the appliance on a stable, level

surface away from walls and overhanging

cupboards.

2. Pour cold tap water into the water reservoir.

Fill to the min or max ll. See the ‘Water

Reservoir section’ for more information.

3. Fit the required steaming bowl(s) and cover

with lid.

4. Plug into wall outlet. Do not operate the

appliance without the Steaming Bowl and

lid in place.

5. Set the timer for the recommended time.

The red indicator light will come on to show

that the power is on. Steaming will begin

in less than a minute. Condensation during

steaming is normal.

Note: The manual timer operates regardless of

whether the unit is plugged into the electrical

outlet or not. Be sure the indicator light is on

when setting the timer.

6. When steaming is complete, the timer will

turn the steamer OFF automatically.

7. When you have nished using the

appliance, unplug from the wall socket and

leave to cool completely before removing

any parts.

8. Do not attempt to operate the steamer

without water.

WaterReservoir:

Fill Levels: The minimum and maximum ll levels

are indicated by raised lines inside the water

reservoir.

Max Fill: Fill the reservoir to the max level for any

foods requiring 13 to 60 minutes steaming time.

Min Fill: Fill to the min level for any foods that

require less than 13 minutes steaming time.

Refer to Steaming Charts or Recipes for

recommended cooking times.

If the appliance stops producing steam, or there

is a noticeable reduction in steam before food is

ready, add extra water to the reservoir.

Note: Do not add any herbs, wine, stock or any

liquid other than tap water to the water reservoir.

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

RiceSteamingBowl:

1. Add cold water in the water reservoir up to

the max ll line

2. Cook rice on a ratio of 1:1 with water.

3. Wash rice and then pour into the rice

steaming bowl.

4. Add the equivalent in cold water to the rice

basket (i.e. 100g and 100ml water).Place

rice basket in lowest tier of the steamer.

5. Put the steamer lid on and set the timer to

the required time.

SteamedRice:

Different types of rice require different steaming

times.

Steamed white rice should take around 20 -25

minutes.

Basmati rice: 200g/200ml 25 minutes.

Long grain rice: 200g/200ml 45 minutes

Brown rice: Will take around 45 minutes to

cook.

UsingtheSteamingBowls:

• Always place the largest pieces of food with

the longest cooking time in the lower bowl.

• You may place a different food in the

stacking and lower bowls, but as

condensation will drip from the stacking

bowl be sure the avours complement each

other.

• If steaming meat or poultry and vegetables,

always place the meat or poultry in the

lower bowl so that juices from raw or

partially cooked meat cannot drip onto

other foods.

• Steaming times for food in the stacking

bowl are usually slightly longer so allow an

extra 5 minutes.

• If foods with different cooking times are

being steamed, start the food with the

longest cooking time in the lower bowl.

Steamingtips:

• For high altitude cooking, steaming times

may need to be increased. Exact times vary

by location.

• Steaming times stated in the charts and

recipes are only a guide. Times may vary

depending on the size of food pieces,

spacing of the food in the Steamer Bowl,

freshness of food, and personal preference.

As you become familiar with the Steamer,

adjust cooking times.

• For best results, be sure pieces of food

are similar in size. If pieces vary in size and

layering is required, place smaller pieces

on top.

• Do not crowd food in the Steaming Bowl.

Arrange the food with spaces between

pieces to allow for maximum steam ow.

• When steaming large quantities of food,

remove lid about halfway through the

steaming process and turn pieces using a

long handled utensil, protecting your hands

from the steam with oven mitts.

• Do not add salt and seasoning to the

Steaming Bowl until after Cooking. This is

to avoid possible damage to the heating

element located in the Water Reservoir.

• Never steam meat or poultry from frozen.

Always thaw completely rst.

• All the times stated in the ‘Steaming Charts

and Recipes’ are based on the use of cold

water in the Water Reservoir.

CookingTips:

• When selecting fruit or vegetables to steam,

always select ones with unblemished

skins and good colour. Steaming will only

accentuate the taste in any ‘old’ or bruised

fruit and vegetables.

• Put meats, sh and juicy foods in the lower

or bottom tiers so that they cannot drip

onto foods below. Do not put frozen meat in

the steamer. Defrost rst.

• Allow foods cooked in the upper tiers an

extra ve minutes cooking time because

they are further from the steam.

• Ensure the ingredients are not immersed in

water in the steamer.

• Use 30ml salt for every litre of water. The

salt helps seal in the nutrients.

• Since all vegetables cook at different paces,

it is recommended to cook different types

separately.

ReferenceGuides:

The following tables are for reference only.

Differing quantities, water levels and temperature

can all affect the end results.

Vegetables:

Steam leafy green vegetables for the shortest

possible time as they lose colour easily.

• Salt and season vegetables after steaming

for best results.

• Frozen vegetables should not be thawed

before steaming. Cooking time will vary

from chart below

FOOD QUANTITY WATER LEVEL STEAMING TIME

Asparagus 450g Max 12 – 15 min

Broccoli 225g Min 08 – 11 min

Cabbage 225g Max 10 – 13 min

Sliced Carrots 225g Min 10 – 12 min

Cauliower 1 head Max 13 – 16 min

Chicken Breasts 2 pieces Max 30 – 40 min

Clams 450g Min 10 – 15 min

Maize 3 ears Max 20 – 23 min

Crab 2 Max 40 – 45 min

Egg Hard-boiled 6 Max 15 – 25 min

Fish Fillets 225g Max 20 – 40 min

Peas 280g Max 15 – 17 min

Sliced Potatoes 225g Min 10 – 12 min

Sausages 5 Max 20 – 25 min

Prawns 450g Max 11 – 14 min

Dim Sims 450g Max 15 – 20 min

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

Fishandseafood:

• Fish is done cooking when it is opaque and

akes easily with a fork.

• Frozen sh may be steamed without

defrosting if separated before steaming and

the cooking time is extended.

• Add lemon wedges and herbs while

steaming to improve avour.

Eggs:

• Steam in Steam Bowl for best results.

• Always ensure you prick the eggshell with

a pin before steaming, as this allows the

steam to release during cooking.

FOOD TYPE QUANTITY WATER

LEVEL

STEAMING

TIME

Fish, Fillets

Sole ½ lb Min 9 – 13 min

Cod, Haddock, Trout ½ lb Min 5 – 10 min

Fish, ¾ inch

thick steaks Cod, Salmon 4 steaks Max 15 – 18 min

Lobster, Tails

Fresh Meat will be opaque

when done. Cook longer if

necessary.

1 or 2 tails Max 16 – 19 min

Mussels

Fresh Steaming is done

when shells completely

open.

1 lb Min 6 – 12 min

Oysters

Fresh

Steaming is done when

shells completely open.

6 Max 10 – 16 min

Scallops

Fresh

Stir halfway through steam

time. Meat opaque and

aky when done.

½ lb Min 10 – 13 min

Shrimps

Fresh

Meat will be opaque when

done. Cook longer if

necessary.

½ lb Max 10 – 15 min

FOOD TYPE QUANTITY WATER

LEVEL

STEAMING

TIME

Eggs Large, Hard Cooked 1 – 12 Max 25-30 min

4CLEANING&CARE

The steaming bowls and lid are dishwasher safe.

Remove plug from the mains socket and allow

the appliance to cool down before cleaning.

Do not immerse the base unit of the appliance in

water and ensure no water enters the appliance.

Clean the base unit by wiping it with a damp

cloth. A little detergent can be added needed.

Do not use scouring pads, steel wool, any form

of strong solvents or abrasive cleaning agents

to clean the appliance; they may damage the

outside surfaces of the appliance.

Do not use any scouring pads, steel wool, any

strong solvents or abrasive cleaning agents when

cleaning accessories.

• Empty the water basin and change the

water after each use.

• Do not immerse the Water Reservoir in

water. Fill it with warm, soapy water, then

rinse thoroughly. Wipe dry with a soft cloth.

NEVER IMMERSE THE BASE, CORD, OR PLUG

IN WATER OR ANY OTHER LIQUID.

Meatandpoultry:

• Steaming has the advantage of allowing all

the fat to drip away during cooking. Due

to the gentle heat only choose tender, lean

cuts of meat and trim off all fat. Steam in

Steam Bowl for best results.

• Serve steamed meat and poultry with the

sauce of your choice to avour or marinate

before steaming.

• Thoroughly cook all food before serving.

Pierce with a knife or skewer to check that

the centre is cooked and juices run clear.

• Sausage must be completely cooked

before steaming.

• Use fresh herbs while steaming to add

avour.

FOOD TYPE QUANTITY WATER

LEVEL

STEAMING

TIME

Beef ½ inch slices of rump,

sirloin or llet steak. ½ lb Min 8 – 10 min

Chicken

Boneless breast 4 pieces - 4 oz

each Max 12 – 15 min

Drumsticks 4 pieces Max 20 – 25 min

Lamb

Chops with or without

bones

4 chops

(3/4 inch thick) Max 10 – 15 min

Loin cut into pieces 1 lb Max 10 – 15 min

Pork Tenderloin, llet, loin steaks

or loin chops

1 lb or 4 pieces

(1/2 inch thick) Min 5 – 10 min

Sausages

Frankfurts 1 lb Min 11 – 13 min

Knockwurst 1 lb Max 16 – 18 min

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

5RECYCLING

DISPOSAL OF THE UNIT

Appliances bearing the symbol shown here may not be disposed of in domestic rubbish.

You are required to dispose of old electrical and electronic appliances like this separately.

Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about

the recycling of electrical items.

Please visit www.weeeireland.ie for access to information about the recycling of

electrical items purchased in Ireland.

The WEEE directive, introduced in August 2006, states that all electrical items must be

recycled, rather than taken to landll.

Please arrange to take this appliance to your local Civic Amenity site for recycling,

once it has reached the end of its life.

De-scalingtheWaterReservoir

Important: Failure to de-scale the water reservoir

may invalidate your guarantee.

• After 2-3 months of consistent usage,

chemical deposits may build up in the

Water Reservoir and heating element

inside your Food Steamer. This is a normal

process and the build-up will depend on

the degree of water hardness in your area.

It is essential the appliance is de-scaled

regularly to maintain steam production and

extend the life of the unit.

• Fill the Water Reservoir to the Max level with

approximately 3 cups of clear vinegar (not

brown vinegar).

IMPORTANT: Do not use any other chemical or

a proprietary de-scaling agent.

• Plug in a wall socket. Steamer bowl and lid

should be in place during this procedure.

• Set timer for 20-25 minutes to begin

steaming.

WARNING: If vinegar begins to boil over the

edge of base, unplug the unit and switch the

timer off. Reduce the quantity of vinegar slightly.

When the unit stops after 20-25 minutes,

unplug from the wall socket and allow cooling

completely before pouring out vinegars.

• Rinse the Water reservoir several times

with cold water. Do not immerse the base

in any liquid. Clean other steamer parts as

directed below.

IMPORTANT!

After cleaning allow to dry fully before using

again.

Do not use the appliance if damp. Ensure the

appliance is completely clean and dry before

storing.

Storage

To store your appliance:

1. Unplug power cord from the power outlet

and clean as above.

2. Allow the appliance to dry fully.

3. Store on a at, dry level surface out of reach

of children.

6WIRINGSAFETYFORUKUSEONLY

IMPORTANT

As the colours in the

mains lead of this

appliance may not

correspond with the

coloured markings

identifying the terminals

in your plug, please

proceed as follows:

The wires in the mains lead are coloured in

accordance with the following code:

Blue neutral [N] Brown live [L]

Green/Yellow [EARTH]

Plug Fitting Details (Where Applicable).

The wire coloured blue is the neutral and must be

connected to the terminal marked [N] or coloured

black.

The wire coloured brown is the live wire and

must be connected to the terminal marked [L] or

coloured red.

The wire coloured green/yellow must be

connected to the terminal marked with the letter

[E] or marked .

On no account must either the brown or the blue

wire be connected to the [EARTH] terminal .

Always ensure that the cord grip is fastened

correctly.

The plug must be tted with a fuse of the same

rating already tted and conforming to BS 1362

and be ASTA approved.

If in doubt consult a qualied electrician who will

be pleased to do this for you.

Non-Rewireable Mains Plug

If your appliance is supplied with a non-

rewireable plug tted to the mains lead and

should the fuse need replacing, you must use an

ASTA approved one (conforming to BS 1362 of

the same rating).

If in doubt, consult a qualied electrician who will

be pleased to do this for you.

If you need to remove the plug - disconnect it

from the mains - and then cut it off the mains

lead and immediately dispose of its safely. Never

attempt to reuse the plug or insert it into a socket

outlet as there is a danger of an electric shock.

WARNING:

This Appliance MUST be Earthed

FUSE

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

7WARRANTY

This product is guaranteed for 12 months from

the date of original purchase.

If any defect arises due to faulty materials of

workmanship, the faulty products must be

returned to the place of purchase.

Refund or replacement is at the discretion of

the retailer.

The Following Conditions Apply:

• The product must be returned to the

retailer with proof of purchase.

• The product must be installed and

used in accordance with the instructions

contained in this instruction guide.

• It must be used only for domestic

purposes.

• It does not cover wear and tear, damage,

misuse or consumable parts.

• Tower has limited liability for incidental

or consequential loss or damage.

This guarantee is valid in the UK and Eire Only.

The standard one year guarantee is only

extended to the maximum available for each

particular product upon registration of the

product within 28 days of purchase. If you

do not register the product with us

within the 28 day period, your product is

guaranteed for 1 year only.

To validate your extended warranty, please

visit www.towerhousewares.co.uk and register

with us online. Alternatively, call our customer

registration line on +44 (0) 333 220 6066.

Please note that length of extended warranty

offered is dependent on product type and

that each qualifying product needs to be

registered individually in order to extend its

warranty past the standard 1 year.

Extended warranty is only valid with proof of

purchase.

Wehopethatyouwillenjoy

yourTower3TierSteamer

formanyyears.

Asathankyoufor

purchasingoneofour

fantasticproducts,

wearegivingyou3years

peaceofmind.

To receive your 3 year

guarantee, simply register

your appliance

online by visiting

www.towerhousewares.co.uk

8TROUBLESHOOTING&FAQ’S

Questions Answers

Can you use one

basket at a time? Yes, you can use one, two or all three tiers at once.

Can the steamer run

without water? No, the steamer should not be operated without any water in the reservoir.

Can I steam frozen

vegetables?

Yes, frozen vegetables can be cooked using the steamer. When cooking

frozen meat or poultry, defrost before putting in the steamer.

What is the capacity

of the steamer? The 3 Tier Steamer has a capacity of 5.5 Litres.

Why is my food

taking too long to

steam?

You may have put the incorrect amount of water into the water reservoir.

Always ensure the water is past the minimum ll line. Use the steaming

guides included in this manual for reference.

Filling the water reservoir to the max level should give you 60 minutes of

steaming time.

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

9 YOUR RECEIPT

Afx your store receipt to this page for safe

keeping.

NOTES

Safety and Instruction Manual

Helpline: +44 (0) 333 220 6066

NOTES

thank you!

We hope you enjoy your appliance for

many years. As a thank you for purchasing

one of our fantastic products, we are giving

you an extra 2 years peace of mind.

*To receive your extra 2 years guarantee,

www.towerhousewares.co.uk

Should you have a problem with your

appliance, or need any spare parts,

please call our Service Department on:

+44 (0) 333 220 6066

great british design, innovation and excellence since 1912

0316.V2

Your warranty becomes void should you decide

to use non Tower spare parts. Spare parts can be

purchased from www.towerhousewares.co.uk

Tower T21001 Owner's manual

Brand: Tower

Model: T21001

Category: Steam cookers

Type: Owner's manual

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Tower T21001 Owner's manual

Tower T21001 Owner's manual

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