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Chapter 8 Troubleshooting ........................................................................................... 8-1
System Viewers ............................................................................................................................8-2
LEDs.............................................................................................................................................8-3
Error Messages .............................................................................................................................8-4
Error Messages after Power-on ................................................................................................8-4
POST Error Messages ..............................................................................................................8-5
Beep Codes...............................................................................................................................8-9
Error Messages on Virtual LCD .............................................................................................8-10
Solving Problems........................................................................................................................8-13
Problems with the Server .......................................................................................................8-13
Problems with RAID System and RAID Controller ..............................................................8-20
Problems with Windows.........................................................................................................8-22
Problems with NEC EXPRESSBUILDER ............................................................................8-27
Problems with Express Setup.................................................................................................8-28
Problems with Windows Autorun Menu ................................................................................8-29
Collecting Dr. Watson Diagnostic Information...........................................................................8-30
Memory Dump ...........................................................................................................................8-30
Preparing for Memory Dumping............................................................................................8-30
Saving the Dump File.............................................................................................................8-31
Recovery for Windows Server 2003 x64 Editions and Windows Server 2003...........................8-31
Maintenance Tools......................................................................................................................8-32
Starting Maintenance Tools....................................................................................................8-32
Function of Maintenance Tools ..............................................................................................8-34
Maintenance Tools with Remote Console..............................................................................8-36
Resetting the Server....................................................................................................................8-38
Forced Shutdown........................................................................................................................8-38
Chapter 9 Upgrading Your Server ................................................................................ 9-1
Safety Notes..................................................................................................................................9-2
Anti-static Measures .....................................................................................................................9-3
Preparing for Installation and Removal........................................................................................9-4
Hard Disk Drive............................................................................................................................9-6
3.5-inch Disk Model.................................................................................................................9-6
2.5-inch Disk Model.................................................................................................................9-8
Installation................................................................................................................................9-9
Removal .................................................................................................................................9-14
Power Supply Unit (Redundant Power Supply Model)..............................................................9-18
Installation..............................................................................................................................9-18
Replacing a Failing Power Supply Unit .................................................................................9-21
Drive Cover ................................................................................................................................9-22
Removal .................................................................................................................................9-22
Installation..............................................................................................................................9-22
Logic Cover ................................................................................................................................9-23
Removal .................................................................................................................................9-23
Installation..............................................................................................................................9-24