West Bend 12-Cup User manual

12-Cup Automatic Rice Cooker

Instruction Manual

Register this and other West Bend® Housewares products through our website:

www.westbend.com

Important Safeguards...............................................................................................2

Heat Precautions......................................................................................................2

Electricity Precautions..............................................................................................3

Precautions For Use Around Children......................................................................4

Cleaning Your Rice Cooker......................................................................................4

Using Your Rice Cooker........................................................................................5-7

Cooking Tips ............................................................................................................7

Warranty...................................................................................................................8

SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE

IMPORTANT SAFEGUARDS

To prevent personal injury or property damage, read and follow all instructions

and warnings.

When using electrical appliances, basic safety precautions should always be

followed including the following:

• Read all instructions, including these important safeguards and the care and use

instructions in this manual.

• Do not use appliance for other than intended use.

• The use of accessory attachments not recommended by West Bend®

Housewares, LLC may cause injuries.

• Do not use glass cover if chipped, cracked or has deep scratches as weakened

glass can shatter during use. Discard immediately. See Replacement Part

section in this booklet on how to obtain a replacement part.

• Do not attempt to repair this appliance yourself.

• For household use only.

To prevent burns, personal injury or property damage, read and follow all

instructions and warnings.

2

Heat Precautions

• Do not touch hot surfaces, use handles or knobs. Use hot pads or oven mitts if

you lift or carry the rice cooker base, rice pot, steam basket or cover when it is

hot.

• Do not move an appliance containing hot oil or other hot liquids.

• Lift cover slowly, directing steam away from you.

• Set rice pot, steam basket and cover on hot pad, trivet or other heat protective

surface. Do not set hot rice pot, steam basket or cover directly on the counter,

table or other surface.

• Do not preheat the heating base.

• Do not use the rice pot, steam basket or cover on the stove top, under the broiler,

in the freezer, in the microwave or in the oven.

• Do not run cold water over hot cover, as it may crack or shatter if cooled

suddenly.

• Allow to cool before putting on or taking off parts and before cleaning.

To prevent electrical shock, personal injury or property damage, read and

follow all instructions and warnings.

3

Electricity Precautions

• To protect against electric shock, do not immerse cord, plugs, or other electric

parts in water or other liquids.

• Do not operate any appliance with a damaged cord or plug.

• Do not operate when the appliance is not working properly or when it has been

damaged in any manner. For service information see warranty page.

• Do not use electric parts outdoors, or place them on or near a gas or electric

burner, in a heated oven, or in the refrigerator.

• Unplug the appliance from outlet when not in use and before cleaning.

• Your rice cooker has a short cord as a safety precaution to avoid pulling, tripping

or entanglement. Position the cord so that it does not hang over the edge of the

counter, table or other area or touch hot surfaces.

• While use of an extension cord is not recommended, if you must use one, make

sure the cord has the same or higher wattage as the rice cooker (wattage is

stamped on the underside of the rice cooker base). Position the extension cord

so that it does not hang over the edge of any surface to avoid pulling, tripping or

entanglement.

• Use an electrical outlet that accommodates the polarized plug on the rice

cooker. On a polarized plug, one blade of the plug is wider than the other. If the

plug does not fit fully into the outlet or extension cord, reverse the plug. If the

plug still does not fit, contact a qualified electrician. Do not alter the plug.

• Do not use an outlet or extension cord if the plug fits loosely or if the outlet or

extension cord feels hot.

• Never put liquid into the outer heating base. Add liquid only into the inner rice

pot.

• Never plug rice cooker in without the inner rice cooker pot inside the heating

base.

• Always keep the space between the inner rice pot and the heating plate of base

clean and free from any foreign particles.

• Always attach plug to appliance first, then plug cord into wall outlet. To turn off,

remove plug from wall.

• Keep the cord away from hot parts of the appliance and hot surfaces during

operation.

To prevent burns or other personal injuries to children, read and follow all

instructions and warnings.

Precautions For Use Around Children

• Always supervise children.

• Do not allow children to operate or be near the rice cooker, as the outside

surfaces are hot during use.

• Do not allow cord to hang over any edge where a child can reach it. Arrange cord

to avoid pulling, tripping or entanglement.

SAVE THESE INSTRUCTIONS

Cleaning Your Rice Cooker

1. Unplug cord from outlet and allow to cool before cleaning.

2. Wash rice pot, glass cover, steam basket, cup and spoon using hot soapy water.

Rinse thoroughly and dry. Rice pot and cover may need to be soaked to loosen

starch residue. Washing these items in a dishwasher is not recommended.

3. Wipe surfaces of heating base with a damp cloth and dry if necessary.

4. Store rice measuring cup and spoon inside covered cooker for the next use.

Glass Cover with Vent

Steaming Basket

Rice Cooking Pot

Heating Base

Warm Light

Rice Measuring Cup

Serving Spoon

Cook Light

Cord

Switch Lever

4

5

Using Your Rice Cooker – Everyday Use

HOW TO COOK RICE

SPECIAL NOTE: The rice-measuring cup included with cooker is based on 5

1

/

2

ounces (160ml) rather than a standard 8-ounce (240ml) measuring cup. This rice

cooker can cook up to 12 measures of rice. Do not exceed the maximum capacity of

rice cooker as this can result in a boil over. Typically, each measure of raw rice will

yield about 2 cups cooked rice. A ¼ teaspoon of added salt will help reduce spitting

that may occur.

**If you are only cooking rice, remove the steam basket during cooking.

1. Place heating base on dry, level, heat-resistant surface, away from any edge.

2. Before placing rice-cooking pot into heating base, make sure heating plate in

base and outside of rice pot are clean and dry. Do not let loose rice or particles

fall into base, as this will affect cooking.

3. Using rice-measuring cup, add desired number of cups of rice to pot first. Add

cold water to the corresponding cup level mark on rice pot. For instance, if 4

measures of rice are added, fill pot with water to the 4-cup mark. This is the

amount of water needed to cook this amount of rice. Do not exceed maximum

marking on pot to prevent boil over.

4. Twist rice pot back and forth to make sure it is in contact with heating plate.

Place cover on pot.

5. Attach cord to heating base, and plug into a 120-volt AC electric outlet only.

6. When plugged in, press switch lever down. Red “COOK” light will glow indicating

cooker is on. See cooking chart for approximate times for different amounts of

rice. Brown rice will take longer to cook than white rice, which is normal. As the

rice cooks, steam will come out of vent, therefore do not put cooker directly

under cabinet to prevent possible damage. Some water may also spit from

cover onto counter, which is normal.

7. When done, cooker will automatically switch to “WARM” setting and the yellow

light will glow. The red “COOK” light will go out and the yellow “WARM” light will

go on. Keep lid closed for 15 minutes to ensure thorough cooking. Carefully

remove cover with oven mitt to prevent steam burn. Stir rice with plastic or

wooden spoon before serving. Rice will be kept warm between 140°F-176°F or

60°C-80°C for serving. The red “COOK” light will cycle on and off to maintain

this temperature. Keep covered as much as possible to prevent rice from drying

out. If rice is to be served immediately, unplug cord from outlet. When less than

two cups of rice remain, turn unit off by unplugging cord from outlet. Use oven

mitts to remove rice pot. Allow cooker and all parts to cool before cleaning.

6

Rice Cooking Chart

RICE MEASURES WATER APPROXIMATE COOK TIME

2 To 2 cup level 20-30 minutes

4 To 4 cup level 25-35 minutes

6 To 6 cup level 30-40 minutes

8 To 8 cup level 30-40 minutes

10 To 10 cup level 30-40 minutes

12 To 12 cup level 35-45 minutes

• Do not cook less than 2 measures of rice in cooker.

• It is not recommended to cook instant rice or wild rice in rice cooker.

• A ¼ teaspoon of added salt will help reduce spitting that may occur.

SPECIAL NOTE

:

1 Measure of dry rice with water = 2 cups of cooked rice

Capacity = 24 cups of cooked rice

HOW TO STEAM VEGETABLES

1. Clean and prepare your vegetables.

2. Place heating base on dry, level, heat-resistant surface, away from any edge.

3. Before placing rice-cooking pot into heating base, make sure heating plate in

base and outside of rice bowl are clean and dry. Do not let loose rice or particles

fall into base, as this will affect cooking.

4. Place the rice pot into the heating base unit.

5. Add the desired number of water measures according to the length of time

vegetables are to cook. Use the Vegetable Steaming Chart as a general

guideline. As you cook with this appliance, adapt times and measurements to

your own personal tastes.

6. Place the steaming basket into the rice pot.

7. Add vegetables and put the glass cover onto the appliance.

8. Attach cord to heating base, then plug cord into a 120 volt AC electric outlet

only. Press switch lever down. Red “COOK” light will glow indicating cooker is

on. Set separate timer for appropriate cook time as shown in Vegetable

Steaming Chart.

9. When vegetables are done, use hot pad or oven mitt to remove cover from

steaming basket. Remove vegetables to serving container. Unplug cord from

outlet. Allow unit to cool completely before cleaning.

7

Vegetable Steaming Chart

VEGETABLE WATER

MEASURES

APPROX COOK TIME

Acorn Squash, halved 3 28-30 minutes

Asparagus, 1” spears 2 15-17 minutes

Beans: green, wax 2 18-20 minutes

Broccoli, spears 2 13-16 minutes

Brussel Sprouts 2 16-18 minutes

Cabbage, wedges 3 26-30 minutes

Carrots,

1

/

2

” pieces 2 15-18 minutes

Cauliflower, flowerettes 2 18-20 minutes

Celery, 1” pieces 2 15-18 minutes

Mushrooms, fresh sliced 2 10-13 minutes

Pea Pods 2 10-14 minutes

Potatoes, (2) halved,

quartered in 2-3” pieces

3 24-26 minutes

Spinach,

1

/

2

lb bag 2 10-15 minutes

Zucchini,

1

/

2

” pieces 2 10-13 minutes

• Approx. Cook Time based on 1lb. of vegetables unless otherwise noted.

• 1lb. =

1

/

2

Kilo

Cooking Tips

• If rice is not completely cooked, allow to stand covered for 10 to 15 minutes to

finish cooking.

• Use only water to cook rice. Other liquids can create a boil over.

• Doneness of rice can vary depending on quality and type. For firmer rice use

slightly less water, for softer rice, use slightly more water.

• A thin crust will form on bottom of cooked rice, which is normal. This crust may

be eaten if desired.

• Use the plastic serving spoon or a wooden spoon to stir and serve rice. Do not

use metal spoons or utensils as damage can occur.

• Leftover rice can be refrigerated in separate covered container for a few days if

desired

.

• Altitude affects the temperature at which water boils therefore affecting the

cooking time. It’s especially true at high altitudes where longer cooking times are

necessary. Test for desired consistency when cooking times indicated have been

reached. As you cook with this appliance, adapt times and measurements to your

own personal tastes.

• Cut food into uniform pieces and arrange evenly in steam basket.

• Do not thaw frozen vegetables before steaming.

• Stir frozen vegetables halfway through cooking time for best results.

• Season vegetables after steaming.

• Steaming time is subject to your own personal tastes; do you prefer crunchy

steamed vegetables or softer vegetables. Adapt steaming times and

measurements to your own personal tastes. Experiment and have some fun.

L5551C 08/05 West Bend® Housewares, LLC A Focus Products Group Company Printed in China

8

Product Warranty

Appliance 1 Year Limited Warranty

West Bend® Housewares, LLC warrants this appliance from failures in the material and

workmanship for 1 year from the date of original purchase, provided the appliance is operated

and maintained in conformity with the West Bend® Housewares, LLC Instruction Manual. Any

failed part of the appliance will be repaired or replaced without charge at West Bend®

Housewares, LLC, discretion. This warranty applies to household use only.

The West Bend® Housewares, LLC warranty does not cover any damage, including

discoloration, to any non-stick surface of the appliance. The West Bend® Housewares, LLC

warranty is null and void, as determined solely by West Bend® Housewares, LLC. If the

appliance is damaged through accident, misuse or abuse, scratching, overheating, if the

appliance is altered in any way or if used outside of an household setting.

This warranty gives you specific legal rights. You may also have other rights, which may vary

from state to state.

THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES

OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR

OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL WEST BEND®

HOUSEWARES, LLC BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, IMMEDIATE,

INCIDENTAL, FORESEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN

CONNECTION WITH ITS APPLIANCE.

If you think the appliance has failed or requires service within its warranty period, return it to the

original place of purchase. For further details please contact the West Bend® Housewares. Customer

Service Department at (262) 334-6949 or e-mail us at houseware[email protected]. Return shipping

fees are non-refundable. Hand-written receipts are not accepted. West Bend Housewares is not

responsible for returns lost in transit.

Valid only in USA and Canada

Replacement Parts

Replacement parts may be ordered direct from West Bend® Housewares, LLC by ordering

online at www.westbend.com: Replacement Parts. Or you may call or e-mail the service

department at the number/e-mail address listed above, or by writing to us at:

West Bend Housewares, LLC

Attn: Customer Service

P.O. Box 2780

West Bend, WI 53095

Be sure to include the catalog/model number of your appliance (located on the bottom/back of the

unit) and a description and quantity of the part you wish to order. Along with this include your name,

mailing address, Visa/MasterCard number, expiration date and the name as it appears on the card.

Checks can be made payable to West Bend Housewares, LLC. Call Customer Service to obtain

purchase amount. Your state’s sales tax and a shipping/processing fee will be added to your total

charge. Please allow two (2) weeks for delivery.

This manual contains important and helpful information regarding the safe use and care of your new West

Bend® Housewares, LLC product. For future reference, attach dated sales receipt for warranty proof of

purchase and record the following information:

Date purchased or received as gift: _______________________________________________________

Where purchased and price, if known: ____________________________________________________

Item Number and Date Code (shown bottom/back of product): ___________________________________________

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