Paxar 611 User manual

Users Manual

610 / 611 / 612 Printers

PAXAR Systems Group

Manual Edition 5.8

5 August 2003

Manual Part Number 441400

Each product and program carries a respective written warranty, the only warranty on

which the customer can rely. Paxar reserves the right to make changes in the product, the

programs, and their availability at any time and without notice. Although Paxar has made

every effort to provide complete and accurate information in this manual, Paxar shall not be

liable for any omissions or inaccuracies. Any update will be incorporated in a later edition

of this manual.

reproduced, transmitted, stored in a retrieval system, or translated into any language in any

form by any means, without the prior written permission of Paxar Corporation.

WARNING

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful interference to

radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own

expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulations of he Canadian Department of

Communications.

Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites

applicables aux appareils numeriques de la classe A prescrites dans le Reglement sur le

brouillage radioelectrique edicte par le ministere des Communications du Canada.

Trademarks

Paxar is a trademark of Paxar Corporation.

Centronics is a registered trademark of Centronics Data Computer Corporation.

Paxar Apparel Identification Systems Group

1 Wilcox Street

Sayre, Pa 18840

Users Manual - 610 / 611 / 612 Printers Contents • i

Contents

1. Getting Started 5

Audience....................................................................................................................................6

Unpacking the Printer ................................................................................................................ 6

Connecting the Power Cable......................................................................................................6

Establishing Communications ...................................................................................................7

Connecting the Communication Cable........................................................................7

Default Serial Port Communication Values ................................................................ 8

Default Printer Settings..............................................................................................................8

Using the Control Panel.............................................................................................................8

Printer Status Lights ....................................................................................................8

Button Functions .........................................................................................................9

Display ........................................................................................................................9

Selecting a Function ................................................................................................................ 10

Exiting an Option..................................................................................................................... 11

2. Loading Supplies 12

Loading Labels – 610 / 611 .....................................................................................................13

Loading Labels – 612 ..............................................................................................................18

Loading Ribbon .......................................................................................................................23

Adjusting the Wide / Narrow Knobs .......................................................................................27

3. Setting Supply Options 29

Ribbon ..................................................................................................................................... 29

Batch Separators ...................................................................................................................... 30

Feed Mode ............................................................................................................................... 30

Print Position ...........................................................................................................................31

Supply Position........................................................................................................................32

Margin Position .......................................................................................................................33

Cut Position .............................................................................................................................34

Supply Type.............................................................................................................................35

Speed .......................................................................................................................................36

Backfeed ..................................................................................................................................36

Verifier.....................................................................................................................................37

Setting Contrast .......................................................................................................................37

4. Communication Values 39

Baud Rate ................................................................................................................................39

Word Length............................................................................................................................40

Stop Bits .................................................................................................................................. 40

Parity........................................................................................................................................ 41

Flow Control............................................................................................................................41

Reset to Default Values ...........................................................................................................42

Parallel Communications.........................................................................................................42

ii • 1. Getting Started Users Manual - 610 / 611 / 612 Printers

5. Setting Defaults 44

Monetary Sign..........................................................................................................................45

Secondary Sign ........................................................................................................................46

Decimal Places.........................................................................................................................46

Slashed Zero ............................................................................................................................47

Power-Up Mode.......................................................................................................................48

Prompt Set ...............................................................................................................................48

Setting Format Options ............................................................................................................49

6. Printing 50

Printing ....................................................................................................................................50

Printing an Error Label..............................................................................................51

Pausing a Batch........................................................................................................................51

Restarting a Batch....................................................................................................................52

Canceling a Paused Batch........................................................................................................52

Repeating a Batch ....................................................................................................................54

Printer Alignment - Top and Bottom Copy – 612....................................................................55

Non-Printing Zone ...................................................................................................................55

Preventing Jams.........................................................................................................57

Printing Serial Bar Codes.........................................................................................................57

Adjusting the Cut Angle ..........................................................................................................57

Using the Knife........................................................................................................................58

Adjusting the Drop Tray ..........................................................................................................58

Printing Care Symbol Fonts.....................................................................................................59

Ginetex Font ..............................................................................................................59

NAFTA / ASTM Font ...............................................................................................59

7. Care and Maintenance 60

Clearing Supply Jams ..............................................................................................................61

Clearing a Knife Jam ...............................................................................................................61

Cleaning...................................................................................................................................62

Replacing the Printhead ...........................................................................................................64

Adjusting the Print Contrast.....................................................................................................68

Lubricating the Knife...............................................................................................................68

Anti-Static Protection ..............................................................................................................69

8. Diagnostics 70

Factory Set Password...............................................................................................................70

Checking the Software Version ...............................................................................................70

Printing a Test Label................................................................................................................70

Checking Supply Quality.........................................................................................................71

Using Password Protection ......................................................................................................72

Enabling the Password (System Administrators only) ..............................................72

Service Diagnostics..................................................................................................................73

9. Troubleshooting 74

Troubleshooting .......................................................................................................................75

Error Messages ........................................................................................................................76

Data Errors.................................................................................................................76

Communication Failures............................................................................................81

Data Formatting Errors..............................................................................................82

Machine Faults ..........................................................................................................83

Users Manual - 610 / 611 / 612 Printers Contents • iii

Appendix A - Specifications & Accessories 85

Printer Specifications...............................................................................................................85

Supply Specifications ..............................................................................................................86

Ribbon Specifications..............................................................................................................87

Accessories ..............................................................................................................................88

Contacting Paxar 88

Assembly Drawings 89

612 Supply Holder Assembly Drawing ................................................................................... 90

612 Supply Holder Parts List................................................................................................... 91

612 Sensor Block Assembly Drawing ..................................................................................... 92

612 Sensor Block Parts List.....................................................................................................93

611 Auxiliary Feed Assembly Drawing ..................................................................................94

611 Auxiliary Feed Parts List .................................................................................................. 95

612 Auxiliary Feed Assembly Drawing ..................................................................................96

612 Auxiliary Feed Parts List .................................................................................................. 97

612 Web Turnaround Assembly Drawing ............................................................................... 98

612 Web Turnaround Parts List...............................................................................................99

Knife Assembly Drawing ...................................................................................................... 100

Knife Assembly Parts List ..................................................................................................... 101

Rotary Knife Assembly Drawing...........................................................................................102

Rotary Knife Parts List ..........................................................................................................103

611 Stacker Assembly Drawing............................................................................................. 104

611 Stacker Parts List ............................................................................................................105

612 Stacker Assembly Drawing............................................................................................. 106

612 Stacker Parts List ............................................................................................................107

Users Manual - 610 / 611 / 612 Printers 1. Getting Started • 5

1. Getting Started

The Paxar 610 / 611 / 612 Care Label printers let you print text, graphics, and bar codes on

thermal transfer (ribbon) fabric labels.

This chapter includes information about

♦ Unpacking the printer.

♦ Connecting the power cord.

♦ Connecting the communications cable.

♦ Using the printer's control panel.

6 • 1. Getting Started Users Manual - 610 / 611 / 612 Printers

Audience

The Operator's Handbook is for the person who prints and applies labels.

Unpacking the Printer

After you unpack the printer, you should have: a 610 / 611 / 612 printer, power cord,

communication cable and a ribbon take-up core (may already be on take-up reel).

Keep the box and packaging material in case the printer ever needs repair.

Power cords are not supplied with 230-volt printers. You need to purchase a power cord

separately. The power cord requires IEC 320 STD C13 end finish for the printer interface

and it must meet requirements for 1.6 Amps at 115VAC and 1 Amp at 230VAC.

Connecting the Power Cable

To connect the power cable:

1. Plug the power cable into the socket.

Plug the other end of the cable into a

grounded electrical outlet.

2. Turn on the printer. Press ( I ) to

turn on and ( O ) to turn off the

printer.

Power Cable

goes here

Users Manual - 610 / 611 / 612 Printers 1. Getting Started • 7

Establishing Communications

Before the printer can accept print jobs from the host, you must:

♦ Connect the communication cable to the printer and to the host.

♦ Set the communication values on the printer to match those at the host. (Only

required if you are using the serial port.)

Connecting the Communication Cable

Make sure the printer is off before connecting the cable to the communication port.

Your printer is supplied with a parallel printer cable. You may optionally connect your

printer to a serial port. To do this, you must purchase a serial interface cable compatible

with your computer.

♦ Serial Communication

9 to 25 pin cable

25 to 25 pin cable

♦ Parallel Communication

IEEE-1284 or Centronics mode cable

See "Communication Values" for more

information.

Connect the communications cable to the appropriate port on your computer. If you are

unsure where to connect the cable, consult your computer documentation.

Note: It is highly recommended that you use the cable supplied with your printer. Paxar

cannot be responsible for communications problems when a non-Paxar cable is

used.

Connect the other end of the communication cable into the appropriate port on the printer.

Secure the cable with the connecting screws (serial) or spring clips (parallel).

8 • 1. Getting Started Users Manual - 610 / 611 / 612 Printers

Default Serial Port Communication Values

If you are communicating with the host through the serial port, make sure the printer's

communication values match those at the host. The factory default values are: 9600-Baud,

8 bit data frame Word Length, 1 Stop Bit, no Parity, and XON / XOFF Flow Control.

To change the printer's communication values, ask your System Administrator or see

"Communication Values" for more information.

Default Printer Settings

These defaults can be changed using Paxar's PCMate software. Print Speed - 4.0 ips

(inches per second), Ribbon - High Energy, Supply Type - Black Mark, Contrast - 255,

Backfeed - Enabled, Dispense Position - 120 dots, Backfeed Distance - 110 dots.

Using the Control Panel

The control panel has a two-line LCD display, 2 status lights, and five buttons. The control

panel displays error codes / messages, and allows you to setup-configure the printer.

Printer Status Lights

Power: The printer shows a steady

green light when it is on.

Fault: The printer shows a blinking

amber light when there is a

printer error.

Users Manual - 610 / 611 / 612 Printers 1. Getting Started • 9

Button Functions

Feed / Cut:

♦ Feeds a blank label if there is no print job.

♦ Prints a label with error information that is useful to your

System Administrator if an error is displayed.

♦ Cuts the supply when pressed and held for two seconds if a

knife is installed.

Enter / Pause:

When the printer is online, pauses the current print job or

resumes a paused print job. When the printer is offline, selects

the displayed menu item.

Escape / Clear:

♦ When an error is present, clears the error.

♦ When a job (batch) is printing, cancels the print job (batch).

For more information about canceling batches, see

“Canceling a Paused Batch”.

♦ When the printer is online (without errors), enters the offline

menu mode.

♦ When the printer is in the offline menu mode, returns the

display to the next higher menu.

Í

When the printer is in the offline menu mode, displays the

previous menu item.

Î

When the printer is in the offline menu mode, displays the next

menu item.

Í and Î

In online mode, prints a test label when you press the buttons at

the same time. Hold for one second and release.

Display

The display shows a three-digit error code and brief message to identify any problem the

printer may have. For a description of the problem, look up the error code in Chapter 9,

“Troubleshooting”.

__________

If there is no error, the display is blank.

__________

10 • 1. Getting Started Users Manual - 610 / 611 / 612 Printers

Selecting a Function

The Main menu has several functions (operating modes). These functions are shown in

the chart below.

MAIN MENU

__________

If the printer displays PRINT MODE Ready

When you turn it on, press Escape / Clear to

Display the Main Menu.

__________

To display menu options, press Í or Î.

♦ When the screen displays a right arrow, press Î to display more options.

MAIN MENU

Cancel All Æ

♦ When the screen displays a left arrow, press Í to display more options.

MAIN MENU

Å Diagnostics

♦ When the screen displays a left and a right arrow, press either Í or Î to

display more options.

MAIN MENU

Å Print Mode Æ

♦ When you see the menu option you want, press Enter / Pause to select it.

CANCEL

ALL

PRINT

MODE

BATCH

ENTRY

REPEAT

BATCH

FORMAT

OPTIONS

SETUP

DIAG.

SUPPLY CONTRAST DEFAULTS

PORT

SETTINGS

Users Manual - 610 / 611 / 612 Printers 1. Getting Started • 11

The Main menu controls the printer’s setup and operation. Through the Setup Menu, you

can select a sub-menu for the supply, contrast, default, or port settings. Each of those sub-

menus have several options, such as ribbon, speed, monetary symbols, and baud rate.

Exiting an Option

To exit an option, press Escape / Clear once. You will exit to the next higher menu.

__________

If you press Escape / Clear from a menu, your

Settings are not saved. Your settings are only

Saved when you press Enter / Pause from a menu.

__________

12 • 2. Loading Supplies Users Manual - 610 / 611 / 612 Printers

2. Loading Supplies

This chapter describes how to load a roll of supply and a ribbon roll.

You can use Paxar's fabric label kits containing fabric labels and ribbon. If you switch

from black mark to continuous supplies make sure the DIP switches are set correctly.

Make sure you use only approved Paxar supplies. See Appendix A, "Specifications

and Accessories" for a list of Paxar supplies or contact your Paxar Representative for

more information.

If you experience label jamming with narrow supplies in humid environments, store

supplies separately from the printer in a dry, less humid environment.

CAUTION

The width of the ribbon must be greater than the supply

width. Since some supplies are more abrasive to printheads

than others, using a ribbon wider than your supply helps

protect the printhead. Failure to do this may void your

printhead warranty. Replacement printheads are expensive.

Users Manual - 610 / 611 / 612 Printers 2. Loading Supplies • 13

Loading Labels – 610 / 611

For instructions for loading labels for the 612, see section "Loading Labels" - 612.

Make sure the printer is configured for the correct supply type.

To load a roll of labels:

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

14 • 2. Loading Supplies Users Manual - 610 / 611 / 612 Printers

3. Lift printhead assembly using the printhead tab until the assembly locks into place.

CAUTION

Make sure you use only approved Paxar supplies. See

Appendix A, "Specifications and Accessories" for a list of

Paxar supplies or contact your Paxar Representative for

more information.

4. Place the roll of supply on the supply holder. Make sure the supply unrolls from the

top as shown.

Do not pick up the printer

by the supply holder.

5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the

supply roll turns freely.

Supply Guides

Users Manual - 610 / 611 / 612 Printers 2. Loading Supplies • 15

6. Push down on the supply lever to unlock the supply guides.

7. Lay the label strip across the supply guide. Lift the auxiliary rollers slightly and

thread the supply under the rollers until it appears in the knife opening.

CAUTION

Make sure the supply is straight in the supply path and

aligned with the printhead.

8. Tuck the supply under the nibs.

__________

Make sure a few inches of supply are past the front end of the printer.

__________

Peel Bar

Ribbon Bar

Nibs

Supply Lever

16 • 2. Loading Supplies Users Manual - 610 / 611 / 612 Printers

9. Adjust the supply guides so they touch the supply. Push up on the supply lever to

lock the supply guides into place.

10. Hold the printhead assembly by the printhead tab while pressing down on the

printhead release.

11. Close the printhead by pressing down on the thumb well until you hear it click into

place.

Users Manual - 610 / 611 / 612 Printers 2. Loading Supplies • 17

12. Close the cover.

13. Press Feed to position the supply under the printhead.

You may need to adjust the wide / narrow knobs depending on the width of your

supply. See "Adjusting the Wide / Narrow Knobs” on page 27 for more information.

If the printer will be unused for extended periods of time, leave the printhead

unlatched.

18 • 2. Loading Supplies Users Manual - 610 / 611 / 612 Printers

Loading Labels – 612

Make sure the printer is configured for the correct supply type.

To load a roll of labels:

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

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