Paxar 9830-CL User manual

Paxar



9830-CL



Printer

Each product and program carries a respective written warranty, the only

warranty on which the customer can rely. Paxar reserves the right to make

changes in the product, the programs, and their availability at any time and

without notice. Although Paxar has made every effort to provide complete and

accurate information in this manual, Paxar shall not be liable for any omissions

or inaccuracies. Any update will be incorporated in a later edition of this

manual.

publication may be reproduced, transmitted, stored in a retrieval system, or

translated into any language in any form by any means, without the prior

written permission of Monarch Marking Systems, Inc.

WARNING

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference in which case the user will be required to correct

the interference at his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emissions from

digital apparatus set out in the Radio Interference Regulations of the Canadian Department

of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le

brouillage radioélectrique édicte par le ministère des Communications du Canada.

Trademarks

MONARCH is a registered trademark of Monarch Marking Systems, Inc.

9830CL is a trademark of Paxar Corporation.

Centronics is a registered trademark of Centronics Data Computer Corporation.

Paxar is a trademark of Paxar Corporation.

Paxar Corporation Systems Group

1 Wilcox Street

Sayre, PA 18840

Warranty Information

Limited Warranty

PAXAR Systems Group, Division of PAXAR Corporation, extends the following

warranties to the original purchaser of a PAXAR 9830CL which has been

installed and operated using recommended procedures and operating

conditions.

Parts

Parts found defective in material or workmanship will be replaced at no charge

for a period of six months following the machine’s shipment date. Parts

damaged by negligence, abuse, or normal wear are not covered. PAXAR

9830CL parts classed as normal wear items include print heads, feed rollers,

and platen rollers.

Service

Service to replace defective parts, as defined above, shall be provided at no

charge for a period of six months following the machine’s shipment date.

When ordering replacement parts and supplies in the U.S.A., reference all

correspondence to the following address:

PAXAR Corp.

1 Wilcox Street

Sayre, PA 18840

Tel: (570) 888-6641

Fax: (570) 888-6406

For additional information, visit www.paxar.com.

For Parts in the U.S.A. Call: 1-800-96PAXAR or (570) 888-6641,

Fax: (570) 888-5230

For Service in the U.S.A. Call: (570) 888-9116 or (570) 888-7416.

For parts and service in countries other than the U.S.A., please contact your

local PAXAR supplier.

PAXAR Systems Group reserves the right to incorporate any modifications or

improvements in the machines and machine specifications which it considers

necessary and does not assume any obligation to make said changes in

equipment previously sold.

TABLE OF CONTENTS

GETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Establishing Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Connecting the Communication Cable . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Default Serial Port Communication Values . . . . . . . . . . . . . . . . . . . . . 1-4

Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Printer Status Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Status Code Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Setting Dip Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

LOADING SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Loading Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

PRINTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

On-Demand Mode Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Printing an Error Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Using Batch Separators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Adjusting Print Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Printing the Euro-Dollar Symbol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Entering Care Symbols and Special Characters . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Font Samples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

CARE AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Clearing Label Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Adjusting the Wide/Narrow Knobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Adjusting the Print Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Replacing the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Printing a Test Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Data Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Communication Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Data Formatting Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Machine Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

SPECIFICATIONS & ACCESSORIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Supply Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

USING ADVANCED FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Adjusting Print Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Defining the Print Control Packet . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Defining the Monetary Formatting Packet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Using Immediate Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Resetting Control Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5

Enabling Immediate Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5

Sending Immediate Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

GETTING STARTED 1

The Paxar

®

9830CL Care Label printer lets you print text,

graphics, and bar codes on thermal transfer (ribbon) fabric labels.

This chapter includes information about

u

unpacking the printer.

u

connecting the power cord.

u

connecting the communications cable.

u

using the printer’s control panel.

Getting Started 1-1

Audience

The Operator’s Handbook is for the person who prints and applies

labels.

Unpacking the Printer

After you unpack the printer, you should have: a 9830CL printer,

power cord, and a ribbon take-up core (may already be on

take-up reel).

Keep the box and packaging material in case the printer ever

needs repair.

Power cords are not supplied with 230-volt printers. You need to

purchase a power cord separately. The power cord requires IEC

320 STD C13 end finish for the printer interface and it must meet

requirements for 1.6 Amps at 115VAC and 1 Amp at 230VAC.

Connecting the Power Cable

To connect the power cable:

1. Plug the power cable

into the socket. Plug

the other end of the

cable into a grounded

electrical outlet.

2. Turn on the printer.

Press ( I ) to turn on

and ( O ) to turn off the

printer.

For information about

replacing the fuse, see

Chapter 4, "Care and

Maintenance."

Power Cable

goes here

1-2 Getting Started

Establishing Communications

Before the printer can accept print jobs from the host, you must:

u

Connect the communication cable to the printer and to the

host.

u

Set the communication values on the printer to match those at

the host. (Only required if you are using the serial port.)

Connecting the Communication Cable

Make sure the printer is off before connecting

the cable to the communication port.

Ask your System Administrator which method to use to

communicate with the host:

u

Serial Communication

(required for use with Paxar PCMate software)

9 to 25 pin cable

25 to 25 pin cable

u

Parallel Communication

IEEE-1284 or Centronics® mode cable

See "Setting DIP

Switches," for more

information.

Connect the

communication cable

into the appropriate port.

Secure the cable with

the connecting screws

(serial) or spring clips

(parallel).

Parallel Port

Serial Port

Getting Started 1-3

Default Serial Port Communication Values

If you are communicating with the host through the serial port,

make sure the printer’s communication values match those at the

host. The factory default values are: 9600 Baud, 8 bit data frame

Word Length, 1 Stop Bit, no Parity, and RTS/CTS Flow Control.

To change the printer’s communication values, ask your System

Administrator or see "Setting DIP Switches" to change the DIP

switch settings.

Using the Control Panel

The control panel helps you check printer status, displays error

codes, and allows you to perform some basic printer functions.

Printer Status Lights

Power: The printer shows a steady green light when

it is on.

Supplies: The printer shows a blinking amber light when

it is out of labels or ribbon, or when you have

a supply jam.

Printhead

Release

Power

Supplies

Paused

Status Code

Feed

Pause Clear

1 2 3

1-4 Getting Started

Paused: The printer shows a steady amber light when

paused.

The printer shows a blinking amber light when

there is a data, communication, or data

formatting error. See the status code box for

the error code.

The printer also shows a blinking amber light

when it’s ready to print a label in the

On-Demand mode. See Chapter 3, "Printing"

for more information.

Button Functions

Feed:

u

Prints a label in the On-Demand mode.

u

Feeds a blank label if there is no print job.

u

Prints a label with error information that is

useful to your System Administrator if an

error is displayed.

Pause: Pauses the current print job or resumes a

paused print job. When the Paused light is

on, the job is paused.

Feed and Pause: Prints a test label when you press the buttons

at the same time.

Feed and Clear: Allows you to adjust print positions from

paused mode. See Chapter 3, "Printing" for

more information.

Getting Started 1-5

Clear:

u

Clears an error.

u

Cancels the current print job.

u

Cancels all queued print jobs if pressed

for two seconds. Also clears the

communication queue and cancels any

packet being received.

To cancel a single or all queued print jobs, the printer must be in

paused mode before Clear is pressed.

Status Code Box

The status code box displays a three-digit error code to identify

any problem the printer may have. For a description of the

problem, look up the error code in Chapter 5, "Troubleshooting."

If there is no error, the display will be blank.

Setting Dip Switches

To change the DIP switch settings, move the switches to the

desired position and then turn on the printer. If you select

Software Controlled, the parameters in Packet F will override the

communication settings.

Software Controlled uses

the last sent Packet F

settings or the defaults.

Turning on the printer

activates the DIP switch

settings. Make sure the

DIP switch settings match

the printer’s setup for

ribbon or supply type.

Upper DIP Switches

Lower DIP Switches

1-6 Getting Started

DIP Switches

Upper DIP Switches

12345678

Baud Rate

38400

19200

9600

4800

2400

1200

Software Control

ON

OFF

ON

OFF

ON

OFF

ON

OFF

ON

OFF

ON

OFF

Data Bits

7 Data Bits

8 Data Bits

ON

OFF

Stop Bits

2 Stop Bits

1 Stop Bit

ON

OFF

Parity

Even

Odd

None

ON

OFF

ON

OFF

Parallel Port

Centronics Mode

IEEE-1284

OFF

ON

Values in bold indicate the default setting (9600 Baud; 8 Data Bits; 1

Stop Bit; No Parity; and Centronics Mode).

Communication settings at the printer must match those at the host.

Make sure your host is capable of communicating at the speed you

select for the printer.

Getting Started 1-7

Lower DIP Switches

12345678

Flow Control

XON/XOFF

RTS/CTS*

DTR

ON

OFF

ON

OFF

Diagnostics

Normal

Diagnostics Mode

OFF

ON

Verifier

No Verifier

Verifier Installed

OFF

ON

Supply Type

Die Cut or Edge Aperture

Black Mark

Continuous

Center Aperture

OFF

ON

OFF

ON

OFF

ON

Ribbon

Transfer

Direct

OFF

ON

Feed Mode

Disable On-Demand

Enable On-Demand

OFF

ON

Values in bold indicate the default setting (RTS/CTS Flow Control;

Normal Mode; No Verifier; Continuous Supply; Transfer; and

Continuous Mode).

* Requires a special cable.

1-8 Getting Started

LOADING SUPPLIES 2

This chapter describes how to load a roll of supply and a ribbon

roll.

You can use Paxar’s 9830CL fabric label kits containing perforated

fabric labels and ribbon. If you switch from black mark to

continuous supplies make sure the DIP switches are set correctly.

Make sure you use only approved Paxar supplies. See

Appendix A, "Specifications and Accessories" for a list of Paxar

supplies or contact your Paxar Representative for more

information.

CAUTION

The width of the ribbon must be greater than the supply

width. Since some supplies are more abrasive to

printheads than others, using a ribbon wider than your

supply helps protect the printhead. Replacement

printheads are expensive.

Loading Supplies 2-1

Loading Labels

Make sure the printer is configured for the correct supply type.

To load a roll of labels:

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

2-2 Loading Supplies

3. Lift printhead assembly using the printhead tab until the

assembly locks into place.

CAUTION

Make sure you use only approved Paxar

supplies. See Appendix A, "Specifications

and Accessories" for a list of Paxar supplies

or contact your Paxar Representative for

more information.

4. Place the roll of supply on the supply holder. Make sure the

supply unrolls from the top as shown.

Printhead Tab

Deflector Tab

Supply Holder

Guides

Loading Supplies 2-3

Do not pick up the printer

by the supply holder.

5. Adjust the supply holder guides so the sides barely touch the

roll. Make sure the supply roll turns freely.

6. Push down on the supply lever to unlock the supply guides.

7. Lay the label strip across the supply guide and thread the

supply between the ribbon bar and peel bar.

CAUTION

Make sure the supply is straight in the supply path

and aligned with the printhead.

Peel Bar

Ribbon Bar

2-4 Loading Supplies

8. Tuck the supply under the nibs.

Make sure a few inches of supply are past the

front end of the printer.

9. Adjust the supply guides so they touch the supply. Push up

on the supply lever to lock the supply guides into place.

10. Hold the printhead assembly by the printhead tab while

pressing down on the printhead release.

Supply Lever

Nibs

Loading Supplies 2-5

11. Close the printhead by pressing down on the thumb well until

you hear it click into place.

12. Close the cover.

13. Press Feed to position the supply under the printhead.

You may need to adjust the wide/narrow knobs depending on

the width of your supply. See Chapter 4, "Care and

Maintenance" for more information.

Thumb Well

2-6 Loading Supplies

Loading Ribbon

Make sure the printer is configured to use a ribbon.

To load ribbon:

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

3. Lift printhead assembly using the printhead tab until the

assembly locks into place.

CAUTION

Make sure you use only approved Paxar

supplies. See Appendix A, "Specifications

and Accessories" for a list of Paxar supplies

or contact your Paxar Representative for

more information.

Printhead Tab

Deflector Tab

Loading Supplies 2-7

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Paxar 9830-CL User manual

Paxar 9830-CL User manual

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