2. Wyrestorm
  3. RX-70-POH

Wyrestorm RX-70-POH User manual

  • Hello! I am an AI chatbot trained to assist you with the Wyrestorm RX-70-POH User manual. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
1
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
RX-70-POH
WyreStorm HDBaseT™ POH Display Receiver with Bi-directional
IR Control and RS-232 (1080p: 70m/230ft, 4K: 35m/114ft)
Thank you for choosing this WyreStorm product.
Please read these instructions carefully before installing to avoid complications later.
Instruction Manual
2
Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
SAFETY PRECAUTIONS
Safety Precautions
IMPORTANT! Safety Information
:HML[`*SHZZPÄJH[PVUZ
Note: 7YV]PKLZZWLJPHSPUMVYTH[PVUMVYPUZ[HSSPUNJVUÄN\YPUNHUKVWLYH[PUN[OLLX\PWTLU[
IMPORTANT!
7YV]PKLZZWLJPHSPUMVYTH[PVU[OH[PZJYP[PJHS[VPUZ[HSSPUNJVUÄN\YPUNHUKVWLYH[PUN[OL
LX\PWTLU[
CAUTION!
7YV]PKLZZWLJPHSPUMVYTH[PVUVUH]VPKPUNZP[\H[PVUZ[OH[TH`JH\ZLKHTHNL[VLX\PWTLU[
WARNING!
7YV]PKLZZWLJPHSPUMVYTH[PVUVUH]VPKPUNZP[\H[PVUZ[OH[TH`JH\ZLWO`ZPJHSKHUNLY[V[OL
PUZ[HSSLYLUK\ZLYL[J
ELECTRIC SHOCK!
;OLZV\YJLWV^LYWVZLZHULSLJ[YPJZOVJROHaHYK[OH[OHZ[OLWV[LU[PHS[VJH\ZLZLYPV\ZPUQ\Y`
[VPUZ[HSSLYZHUKLUK\ZLYZ
ELECTRICAL DISCONNECT:
;OLZV\YJLWV^LYV\[SL[HUKWV^LYZ\WWS`PUW\[WV^LYZVJRL[ZZOV\SKILLHZPS`HJJLZZPISL[V
KPZJVUULJ[WV^LYPU[OLL]LU[VMHULSLJ[YPJHSOHaHYKVYTHSM\UJ[PVU
WEIGHT INJURY!
0UZ[HSSPUNZVTLVM[OLLX\PWTLU[YLX\PYLZ[^VPUZ[HSSLYZ[VLUZ\YLZHMLOHUKSPUNK\YPUN
PUZ[HSSH[PVU-HPS\YL[V\ZL[^VPUZ[HSSLYZTH`YLZ\S[PUPUQ\Y`
Safety Statements
 9LHK[OLZLPUZ[Y\J[PVUZPU[OLPYLU[PYL[`HUKYL[HPUHJVW`MVYSH[LYYLMLYLUJL
 -VSSV^HSSPUZ[Y\J[PVUZHUKOLLKHSS^HYUPUNZ
 +VUV[L_WVZL[OPZHWWHYH[\Z[VYHPUTVPZ[\YLZWYH`ZKYPWZVYZWSHZOLZHUKLUZ\YL[OH[UVVIQLJ[ZJVU[HPUPUNSPX\PKZHYLWSHJLK
VU[OLHWWHYH[\ZPUJS\KPUNJ\WZNSHZZLZHUK]HZLZ
 +VUV[WSHJL[OPZ\UP[PUHJVUÄULKZWHJLZ\JOHZLUJSVZLKZOLS]PUNJHIPUL[ZVYIVVRZOLS]LZ,UZ\YL[OL\UP[PZHKLX\H[LS`
]LU[PSH[LK
 ;VWYL]LU[[OLYPZRVMLSLJ[YPJZOVJRVYÄYLOHaHYKK\L[VV]LYOLH[PUNKVUV[JV]LY[OL\UP[VYVIZ[Y\J[]LU[PSH[PVUVWLUPUNZ^P[O
TH[LYPHSUL^ZWHWLYJHYKIVHYKVYHU`[OPUN[OH[TH`YLZ[YPJ[HPYÅV^PU[V[OL\UP[
 +VUV[PUZ[HSSULHYL_[LYUHSOLH[ZV\YJLZZ\JOHZYHKPH[VYZOLH[YLNPZ[LYZIVPSLYZVYHU`KL]PJL[OH[WYVK\JLZOLH[Z\JOHZ
HTWSPÄLYZVYJVTW\[LYZHUKKVUV[WSHJLULHYZV\YJLZVMUHRLKÅHTL
 <UWS\NHWWHYH[\ZMYVTWV^LYZ\WWS`K\YPUNSPNO[UPUNZ[VYTZVY^OLU\U\ZLKMVYSVUNWLYPVKZVM[PTL
 7YV[LJ[[OLWV^LYJHISLMYVTILPUN^HSRLKVUWPUJOLKVYYLZ[YPJ[LKPUHU`^H`LZWLJPHSS`H[WS\NJVUULJ[PVUZ
 6US`\ZLH[[HJOTLU[ZHJJLZZVYPLZZWLJPÄLKI`[OLTHU\MHJ[\YLY
 <UP[ZJVU[HPUUVUZLY]PJLHISLWHY[Z9LMLYHSSZLY]PJPUN[VX\HSPÄLKZLY]PJLWLYZVUULS
04769;(5;+V5V[/V[Z^HW/+40WS\NZVY/+)HZL;JVUULJ[VYZ7SLHZLPUZLY[HUKL_[YHJ[JHISLZJHYLM\SS`^P[O[OLWV^LY
:>0;*/,+6--7V^LYPZWHZZLKHSVUN[YHUZTPZZPVUZZVJVUULJ[PUNHUKKPZJVUULJ[PUNJHISLZ^OPSLWV^LYLKJHUYLZ\S[PUKHTHNL[V
JPYJ\P[Y`VYWVZZPISLPUQ\Y`
3
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
CONTENTS
2
3
4
4
5
5
6
7
7
8
8
9
9
10
12
14
14
14
14
15
15
15
Contents
Safety Precautions
Contents
Introduction
Features
In the Box
:WLJPÄJH[PVUZ
Panel Description
Applications
RJ45 Termination and Cat5e/6 Cable Distance
Initial Connection
IR/RS-232 Control Connection
Update RS-232 Settings
RS-232 Connection
Troubleshooting
FAQ
Maintenance
Provided Service
Mail In Service
Warranty
Warranty Limits and Exclusions
Disclaimer
Installation Notes
4
Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
INTRODUCTION AND FEATURES
Introduction
The RX-70-POH Display Receiver utilizes powerful Class B HDBaseT technology to receive transmissions of
uncompressed full 1080p HD video@60Hz/36bit up to 70m/230ft and 4K up to 35m/114ft, including HD multichannel
audio, Bi-directional IR control, RS-232 and remote power from compatible transmission devices, such as WyreStorm
matrices, transmitters or presentation switchers using a single shielded* or unshielded Cat5e/6 cable - all within a low-
WYVÄSLJOHZZPZVMQ\Z[TTTVYL[OHUJHWHISLVMPUZ[HSSH[PVUILOPUKL]LU[OLZSPTTLZ[KPZWSH`^HSSTV\U[Z
7V/7V^LYV]LY/+)HZL;LUHISLZWV^LY[VILWHZZLKHSVUN[OLJHISLHSVUN^P[O[YHUZTPZZPVUZMYVTH76/LUHISLK
[YHUZTPZZPVUKL]PJL[VWV^LYYLJLP]LYZH[KPZWSH`aVULZ^P[OV\[[OLULLKMVYSVJHSTHPUZWV^LYMVYNYLH[LYÅL_PIPSP[`HUKJVU]LUPLUJL
K\YPUNPUZ[HSSH[PVUHZ^LSSHZPTWYV]LKLULYN`LѝJPLUJ`JVTWHYLK[VHWLYTHULU[THPUZJVUULJ[PVU
0MSVJHSWV^LYPZYLX\PYLK[OL9?76/VќLYZHKKP[PVUHS]WV^LYJVUULJ[P]P[`]PH[OYLHKLKI\ZOPUNZMVYIV[OZ[HUKHYKVYSVJRPUN
+*WV^LYWS\NZHUKWOVLUP_JVUULJ[VY
-LH[\YPUNZ^P[JOHISL9:MVYÄYT^HYL\WKH[LVYTH[YP_JVU[YVSMYVTHKPZWSH`aVUL[OL9?76/HSZVVќLYZ3,+PUKPJH[PVU
MVY]PZ\HSJVUÄYTH[PVUVM\UP[[YHUZTPZZPVUVWLYH[PVUPUJS\KPUN7V^LY/+*7WYLZLUJL^P[OPUZPNUHSHUK:[H[\ZHUK3PUR[VPSS\Z[YH[L
JVYYLJ[\UP[M\UJ[PVUHUKZPNUHSYLJLW[PVU
;HPSVYTHKLMVY>`YL:[VYT76/TH[YP_HUK76/WYLZLU[H[PVUZ^P[JOLYHWWSPJH[PVUZ[OL9?76/VќLYZÅL_PIPSP[`HUKYLSPHIPSP[`
JVTIPULK^P[OPUUV]H[P]LMLH[\YLZHUKHULHZLVM\ZL[VKLSP]LY/+H\KPVHUK]PKLVHUKWV^LYJVU[YVSSLK]PH099:HSSVU
HZPUNSL*H[LJHISL[OH[YLTV]LZ[OLULLKMVYHKKP[PVUHSJVU[YVS]PKLVJHISLZHUKWV^LYZ\WWSPLZVUPUZ[HSSH[PVUZ^OL[OLYPUH
YLZPKLU[PHSVYJVTTLYJPHSZL[[PUN
(SSVM^OPJON\HYHU[LLZHX\PJROHZZSLMYLLPUZ[HSSH[PVU^OH[L]LY[OLHWWSPJH[PVUMVY[OL]LY`ILZ[PUYLSPHISLHUKHќVYKHISLZPUNSL
JHISL(=KPZ[YPI\[PVUHUKJVU[YVS
>OLU\ZPUNZOPLSKLKJHISLWSLHZLLUZ\YLZOPLSKLK91JVUULJ[VYZHYL\ZLKHUK[OLNYV\UKPUN^PYLPZ[LYTPUH[LKH[IV[OLUKZVM
[OLJHISL;OPZPZZ[HUKHYKWYHJ[PJL^OLU\ZPUN-;7ZOPLSKLKJHISL
-VYM\Y[OLYPUMVYTH[PVUVU[OPZWYVK\J[HUKV[OLY>`YL:[VYTYHUNLZ]PZP[V\Y^LIZP[LVYKV^USVHKV\YSH[LZ[WYVK\J[N\PKL
wyrestorm.com
Features
• +PZWSH`YLJLP]LYZ\WWVY[PUN[YHUZTPZZPVUZVM/+HUK2]PKLV/+T\S[PJOHUULSH\KPVHUKJVU[YVS[YHUZTPZZPVUZ\ZPUNZPUNSL
*H[L\UKLYYLJVTTLUKLKJVUKP[PVUZ
• :\WWVY[ZM\SS/+[YHUZTPZZPVUZVM\W[VW^P[OZJYLLUYLMYLZOYH[LZVM/a/a/aHUK/aWV]LYKPZ[HUJLZ\W[V
TM[
• :\WWVY[Z2[YHUZTPZZPVUZ\W[V _'/a!!HUK _'/a!!V]LYKPZ[HUJLZ\W[VTM[
• 9VI\Z[*SHZZ)/+)HZL;[YHUZTPZZPVU[LJOUVSVN`MVYZ[HISLKPZ[YPI\[PVUHUKJVU[YVSVќLYPUN[OL[YHKLTHYR/+)HZL;YLZPZ[HUJL[V
electrostatic and environmental interference compared to conventional UTP transmission
• IP[+LLW*VSVYWIP[JVSVY2
• /+40]^P[OM\SS+JVTWH[PIPSP[`^P[OMYHTLWHJRPUNZLX\LU[PHS)S\YH`HUKPU[LYSHJLKZ[LYLVZJVWPJZH[LSSP[LJHISLIYVHKJHZ[Z
• 3V^WYVÄSLJOHZZPZVMTT¹MVYLHZPLYTVYLJVU]LUPLU[PUZ[HSSH[PVUZILOPUKZJYLLUZH[KPZWSH`aVULZ
• 4\S[PJOHUULSH\KPVZ\WWVY[Z+;:4HZ[LY/+HUK+VSI`;Y\L/+
• 7V^LYV]LY/+)HZL;7V/SV^]VS[HNLWV^LYWHZZLKKPYLJ[S`HSVUN*H[L\W[VTM[WMYVTJVTWH[PISL
[YHUZTPZZPVUKL]PJL[VHSSJVUULJ[LK7V/LUHISLKYLJLP]LYZMVYSVJHSWV^LYYLX\PYLKH[KPZWSH`SVJH[PVUZ
• (KKP[PVUHSWV^LYJVUULJ[P]P[`]PH[OYLHKLKI\ZOPUNZMVYIV[OZ[HUKHYKHUKSVJRPUN+*WV^LYWS\NZHUKWOVLUP_JVUULJ[VY
• ;YHUZTP[ZKPZJYL[L^PKLIHUK)PKPYLJ[PVUHS09JVU[YVSZPNUHSZ[VNL[OLY^P[OPU[OL/+40ZPNUHSV]LYHZPUNSL*H[L
• :^P[JOHISL9:MVYÄYT^HYL\WKH[LZZLYPHS[OPYKWHY[`JVU[YVSVMTH[YP_Z^P[JOPUNMYVTKPZWSH`aVULZPMJVUULJ[LK[VHJVTWH[PISL
/+)HZL;[YHUZTPZZPVUKL]PJLJOLJR^LIZP[LMVYJVTWH[PIPSP[`
• 3,+PUKPJH[PVUMVY]PZ\HSWV^LYZ\WWS`[VYLJLP]LYZPNUHSZ[H[\Z[VZOV^LZ[HISPZOLKJVUULJ[PVU[VKPZWSH`/+)HZL;SPUR[V
[YHUZTPZZPVUKL]PJLHUK/+*7JVUÄYTH[PVU[VPSS\Z[YH[L[OLWYLZLUJLVMLUJY`W[PVU^P[OPUHZPNUHS
• /+*7JVTWSPHU[
• *HISL[LYTPUH[PVUMVSSV^Z;)Z[HUKHYK
• (\[VTH[PJHSS`HKQ\Z[ZMLLKIHJRLX\HSPaH[PVUHUKHTWSPÄJH[PVUVMZPNUHSMVYLHZ`PUZ[HSSH[PVU
• `LHY^HYYHU[`
>OPSL>`YL:[VYTLX\PWTLU[PZ[LZ[LKHUKNYHKLK[V*H[LJHISLZ[HUKHYK"[LZ[ZOH]LZOV^U[OH[L]LUIL[[LYYLZ\S[ZHYLHJOPL]LK
\ZPUN*H[JHISL^P[O[OLSV^LYNH\NLHUK[OPJRLYJVWWLYJVYLZVM*H[LUZ\YPUNHIL[[LYZPNUHS[YHUZMLY5L^S`PUZ[HSSLKJHISPUN
ZOV\SKHS^H`ZJVUMVYT[V7HY[79LN\SH[PVUHUK):[O,KP[PVUHUKZOV\SKIL[LYTPUH[LK[V)Z[HUKHYK
5
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
IN THE BOX AND SPECIFICATIONS
9LJVTTLUKLK[YHUZTPZZPVUJVUKP[PVUZKLUV[LJHISLY\UPZ^P[OPUZWLJPÄLKKPZ[HUJLYHUNLVMWYVK\J[UVLSLJ[YPJHSPU[LYMLYLUJL[OL
\ZLVMZ[YHPNO[JHISLY\UZ^P[OUVILUKZVYRPURZHUKUVWH[JOWHULSZVY^HSSV\[SL[Z\ZLK7SLHZLILHK]PZLK[OH[[OLWYLZLUJLVMHU`
VM[OLZLMHJ[VYZPU`V\YPUZ[HSSH[PVUTH`JVTWYVTPZLIHUK^PK[OHUKZPNUHSZ[YLUN[O-VYSVUNLY[YHUZTPZZPVUKPZ[HUJLZ3(5JVU[YVSHUK
,[OLYUL[WHZZ[OYV\NOZLLV[OLYTVKLSZPU[OL>`YL:[VYT/+)HZL;YHUNLVMTH[YPJLZ[YHUZTP[[LYZYLJLP]LYZHUKL_[LUKLYZL[Z
>`YL:[VYTYLZLY]LZ[OLYPNO[[VJOHUNLOHYK^HYLZVM[^HYLWHJRHNPUNHUKHU`HJJVTWHU`PUNKVJ\TLU[H[PVU^P[OV\[WYPVY^YP[[LU
UV[PJL
-VYSVUNLY[YHUZTPZZPVUKPZ[HUJL,[OLYUL[WHZZ[OYV\NO[VLUHISLKL]PJLZ^P[O2YLZVS\[PVUVYMVYIP[+LLW*VSVYJVTWH[PIPSP[`
WSLHZLZLLV\YYHUNLVMM\SS/+)HZL;YLJLP]LYZHUKL_[LUKLYZL[Z
In the Box
_>`YL:[VYT9?76/+PZWSH`9LJLP]LY
_7YPU[LKX\PJRZ[HY[N\PKLX\PJRZ[HY[HUKM\SSTHU\HSKV^USVHKHISLMYVTWYVK\J[WHNLH[
^`YLZ[VYTJVT
_9LJLP]LYTV\U[PUNIYHJRL[ZWHPY
1x IR emitter
_09YLJLP]LY2/ae2/a
_TT7OVLUP_THSLJVUULJ[VY7PU
_TT7OVLUP_THSLJVUULJ[VY7PU
:WLJPÄJH[PVUZ
Video and Audio
=PKLV0UW\[ /+)HZL;/+)HZL;JLY[PÄLKZ[YHPNO[[OYV\NO;)Z[HUKHYKJHISLZZ[YVUNS`YLJVTTLUKLK
=PKLV6\[W\[ /+40^P[O/+*7
0UW\[9LZVS\[PVU PPWWW'W'W'P'P'
W'W'W'/a ?'/a!!'Oa!!
6\[W\[9LZVS\[PVU PPWWW'W'W'P'P'
W'W'W'/a ?'/a!!'Oa!!
4H_PT\T:PUNSL3PUR9HUNL W'/aIP[+LLW*VSVYW'/aIP[;Y\L*VSVY
3D -YHTLWHJRPUNZLX\LU[PHS)S\YH`0U[LYSHJLKZ[LYLVZJVWPJZH[LSSP[LJHISLIYVHKJHZ[Z
Transmission Distance TM[WTM[2<UKLYYLJVTTLUKLK[YHUZTPZZPVUJVUKP[PVUZPUJS\KPUN
Z[YHPNO[JHISLY\UZ^P[OUVLSLJ[YPJHSPU[LYMLYLUJLILUKZRPURZWH[JOWHULSZVY^HSSV\[SL[Z
)HUK^PK[O:PNUHSSPUN9H[L .IZ
=PKLV0TWLKHUJL £
4H_PT\T7P_LS*SVJR  4/a
0UW\[=PKLV:PNUHS =WW
0UW\[++*:PNUHS ]VS[ZWW;;3
(\KPV 4\S[PJOHUULSKPNP[HSH\KPV\W[V+;:4HZ[LY/+HUK+VSI`;Y\L/+
6WLYH[PUN;LTWLYH[\YL -e-*e*e UVUJVUKLUZPUN
:[VYHNL;LTWLYH[\YL -e-*e*e UVUJVUKLUZPUN
7V^LY*VUZ\TW[PVU >
ESD Protection R=HPYNHWKPZJOHYNL2=JVU[HJ[KPZJOHYNL
:\YNL7YV[LJ[PVU =VS[HNL!R=
6
Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
PANEL DESCRIPTION
Cable
56;,!*HISL[`WLZILSV^HYLMVYYLMLYLUJLVUS`;OPZWYVK\J[PZ[LZ[LK\ZPUN>`YL:[VYT/+40JHISLZ>`YL:[VYTYLJVTTLUKZ[OL
\ZLVMJHISLMYVTHOPNOX\HSP[`IYHUKZ\JOHZ
>`YL:[VYT,_WYLZZMVYN\HYHU[LLKX\HSP[`HUKYLSPHIPSP[`VM[YHUZTPZZPVU^OLUKLHSPUN
^P[O</+2JVU[LU[,UZ\YLJHISLZHUKJVUULJ[PVUZHYLPUNVVKJVUKP[PVU^P[OUVILUKZVYRPURZHUKUVWH[JOWHULSZVY^HSS
V\[SL[Z\ZLK;OLWYLZLUJLVMHU`VM[OLZLMHJ[VYZTH`JVTWYVTPZLIHUK^PK[OHUKZPNUHSZ[YLUN[O
*HISL;`WL Range :\WWVY[LK=PKLV
/+40 T M[  _'/a!! _'/a!!
*H[LH TM[
TM[
 _'/a!! _'/a!!
 _W'/a^P[OIP[+LLW*VSVYPUJS\KPUN+
General
+PTLUZPVUZ>_/_+ TT_TT_ TTPU_PU_PU
>LPNO[ 2N0IZ
*LY[PÄJH[PVU *,-**9V/:
Panel Description
Front
1
Receiver Mode
Normal:\UP[VWLYH[PVUHUK9:JVU[YVS
Update:9:ÄYT^HYL\WKH[LTVKL\ZLK[V\WKH[L[OL
ÄYT^HYLVM[OLYLJLP]LY
NOTE: if used with a transmission device that does not
support serial control of the receiver, the RS-232 port can
IL\ZLKMVYÄYT^HYL\WKH[LVUS`
2
7V^LY3,+
On:9LJLP]LYWV^LYLK6ULP[OLYI`7V/VYTHPUZ
6Ɉ!9LJLP]LYUV[WV^LYLK6UUVWV^LYZ\WWS`KL[LJ[LK
3
:[H[\Z3,+
Flashing:9LJLP]LYM\UJ[PVUPUNJVYYLJ[S`
6Ɉ!9LJLP]LYUV[M\UJ[PVUPUNJVYYLJ[S`¶PU]LZ[PNH[PVUHUK
[YV\ISLZOVV[PUNYLJVTTLUKLK
4
HDCP LED
On:/+*7]PKLVILPUN[YHUZTP[[LK
Flashing:5VU/+*7]PKLVILPUN[YHUZTP[[LK
5
3PUR3,+
On:9LJLP]LYHUKTH[YP_SPURLKHUK[YHUZTP[[PUNJVYYLJ[S`
6Ɉ-SHZOPUN!*VUULJ[PVUPZZ\LZL_PZ[IL[^LLUYLJLP]LYHUK
TH[YP_¶PU]LZ[PNH[PVUHUK[YV\ISLZOVV[PUNYLJVTTLUKLK
2 3 4 51
7
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
APPLICATION, RJ45 TERMINATION AND CAT5E/6 CABLE DISTANCE AND INITIAL CONNECTION
Rear
1
12V DC power input
- Threaded port for standard or locking connection
- Two-pin phoenix port for additional power connection
2
UTP IN
Connects to an HDBaseT transmission device, such as a
Matrix, Presentation Switcher or Transmitter.
NOTE: Transmission device must be PoH-enabled to
remotely power the RX-POH-70.
3
HDMI OUT
Connects to display device
4
IR RX
Connects to an IR receiver positioned on or near a display
device to enable control of a source from the display location
5
IR TX
*VUULJ[Z[VHU09LTP[[LYÄYTS`H[[HJOLK[V[OLKPZWSH`KL]PJL
IR receiving area to enable control of the display from a source
location.
6
RS-232
WPU9:MVYÄYT^HYL\WKH[L
2
3 4 5 6
1
Applications
WyreStorm HDBaseT PoH Matrix as Transmission Device
KEY
HDMI
/+)HZL;*H[
099:
HDBaseT Transmission Device
(WyreStorm MX-0808-PP-POH shown)
/+)HZL;
*H[LH
HDMI
HDMI
RS-232
RS-232
IR to Control
:`Z[LT
*()093052
:VSK:LWHYH[LS`
IR Emitter
IR Emitter
IR Receiver
/+40:V\YJL
/+40+PZWSH`
NOTE: Serial control at the display end requires a compatible HDBaseT transmission device featuring routable RS-232.
RS-232 offers firmware updates only if connected to a non-routed RS-232 transmission device.
RJ45 Termination and Cat5e/6 Cable Distance
Pin 1
Pin 8
Wire colors shown follow EIA/TIA-568B standard.
Pin 1:
Pin 2:
Pin 3:
Pin 4:
Pin 5:
Pin 6:
Pin 7:
Pin 8:
White/Orange
Orange
White/Green
Blue
White/Blue
Green
White/Brown
Brown
8
Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
IR/RS-232 CONTROL CONNECTION
Initial Connection
Before Installation
!
70m/230ft @ 1080p and 4K @ 35m/114ft video are the maximum recommended transmission distances for this
model and denotes recommended transmission conditions including straight cable runs with no electrical interference,
bends, kinks, patch panels or wall outlets. If any of the above is a factor in your installation, transmission range may be
affected – take care to avoid where possible.
!
WyreStorm recommends using supplied mounting brackets to secure the receiver to a flat surface behind/near the
display device. Sudden movement of these devices could lead to loss of picture/sound if connections become loose or
strained, resulting in unnecessary service call-backs.
!
If unsure of positioning, IR sensors can be located on devices by shining a flashlight onto the fascia of the device
- the IR sensor should be identifiable as a small round sensor behind the panel. Consult your device manufacturer
handbook if difficulties are experienced.
Setup and Operation
1
*VUULJ[HNVVKX\HSP[`^LSS[LYTPUH[LK*H[JHISLVMUVTVYL[OHUTM[MVYWVYTM[MVY2IL[^LLU[OL
/+);VY<;76<;VM[OL[YHUZTPZZPVUKL]PJLTH[YP_VY[YHUZTP[[LY[V[OL/+);05VY<;7050UW\[VM[OL9?76/
0M[OL[YHUZTPZZPVUKL]PJLPZ7V/LUHISLK[OL7V/M\UJ[PVU^PSSJHYY`WV^LYHSVUN[OLSLUN[OVM[OLJHISL[VWV^LY[OLYLJLP]LYZV
UVSVJHSWV^LYPZYLX\PYLKH[KPZWSH`aVULZ
2[YHUZTPZZPVUKL]PJLYLX\PYLK
NOTE: Optional 12V power connectivity for local mains connection is available if required - for example, if installation
conditions, or cable quality is too low to carry power, or if a non-PoH enabled transmission device is being used.
2
*VUULJ[[OL/+40KPZWSH`KL]PJL[V[OL/+406<;VM[OL9?76/
NOTE: a WyreStorm EXP-CON-4K-DD scaler may be required for installations combining both combined 4K and 1080p
HD equipment.
3
*OLJR76>,9:;(;<:3052SPNO[ZHYLPSS\TPUH[LKVU[OLYLJLP]LY[VPUKPJH[LZ\JJLZZM\SJVUULJ[PVU^P[OHSP[/+*7
PSS\Z[YH[PUN[OLWYLZLUJLVMLUJY`W[PVU^P[OPU[OLZPNUHS*VYYLJ[VWLYH[PVUPZPUKPJH[LKI`ZVSPK76>,9HUK3052SPNO[ZHUKMSHZOPUN
:;(;<:HUK/+*7SPNO[ZPM/+*7PZWYLZLU[PU[OLZV\YJLZPNUHS
IR/RS-232 Control Connection
4
-VY[^V^H`09JVU[YVSVMJVUULJ[LKZV\YJLHUKKPZWSH`JVUULJ[HU09LTP[[LYMYVT09;?WVY[VM[OL[YHUZTPZZPVUKL]PJLHUK
H[[HJO[OLLTP[[LYL`L[V[OL09YLJLP]PUNHYLHVM[OLZV\YJLKL]PJL*VUULJ[HUV[OLY09LTP[[LYMYVT[OL09;?WVY[VM[OL9?
76/[V[OL09YLJLP]PUNHYLHVM[OLKPZWSH`KL]PJL
!
Care should be taken to firmly attach emitters directly over the infrared receiving area of devices. Location of the
LTP[[LYL`LTH`ULLK[VILHKQ\Z[LKSH[LY[VHJOPL]LILZ[09WLYMVYTHUJL
0M\UZ\YLVMWVZP[PVUPUN09YLJLP]PUNHYLHZVMKL]PJLZJHUILSVJH[LKI`ZOPUPUNHMSHZOSPNO[VU[V[OLMHJPHVM[OLKL]PJL[OL09
ZLUZVYZOV\SKILPKLU[PMPHISLHZHZTHSSYV\UKVIQLJ[ILOPUK[OLWHULS*VUZ\S[`V\YKL]PJLTHU\MHJ[\YLYOHUKIVVRPMKPMMPJ\S[PLZHYL
L_WLYPLUJLK
5
-VY\ZL^P[OHU09IHZLKJVU[YVSZ`Z[LTHU093PURJHISLZVSKZLWHYH[LS`ZOV\SKILJVUULJ[LKIL[^LLU[OL099?WVY[VM[OL
[YHUZTPZZPVUKL]PJL[V[OLJVU[YVSZ`Z[LT\ZLK
9
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
UPDATE RS-232 SETTINGS, RS-232 CONNECTION AND TROUBLESHOOTING
6
(U09YLJLP]LYZOV\SKILJVUULJ[LKMYVT[OL099?WVY[VM[OL9?76/[V[OLKPZWSH`KL]PJLWSHJPUN[OLYLJLP]LYL`LVU
VYULHY[OLKPZWSH`PUJSLHYSPULVMZPNO[[V[OLYLTV[LOHUKZL[\ZLK[VJVU[YVSLUZ\YPUNUVVIZ[Y\J[PVU[OH[JV\SKPU[LYMLYL^P[O[OL
ZPNUHS
7
-VYHU9:IHZLKJVU[YVSZ`Z[LTHU9:JHISLZOV\SKILJVUULJ[LKMYVT[OL[YHUZTPZZPVUKL]PJL[VJVU[YVSZ`Z[LT
HUKIL[^LLU[OL9?76/HUKKPZWSH`[VLUHISLZLYPHSJVU[YVSIL[^LLUKL]PJLZ
NOTE: For serial control via the RS-232 port on the RX-70-POH please ensure the MODE switch is set to Normal. The
Update setting is reserved for firmware updates.
!
Serial control at display end requires a compatible model WyreStorm matrix featuring compatible HDBaseT
transmission device with routable RS-232. RS-232 offers firmware updates only if connected to non-routed RS-232
models.
Update RS-232 Settings
1
:L[[OL46+,Z^P[JO[V[OL<WKH[LWVZP[PVUMVY[OLYLJLP]LY[VLU[LY-PYT^HYL<WKH[L4VKL
2
*VUULJ[H:LYPHS[V<:)JHISLMYVT[OL9:WVY[VM[OL9?76/[VHJVTW\[LYHUKY\U=:9?-PYT^HYL<WKH[L
IH[JOMPSL
3
6UJL[OL\WKH[LOHZILLUJVTWSL[LKILZ\YL[VYL[\YU[OL46+,Z^P[JO[V[OL5VYTHSWVZP[PVUMVY9:JVU[YVSZPNUHS
[YHUZTPZZPVU[VILWHZZLK
NOTE: Connect RS-232 cables to the RS-232 port of the Receiver to form one extension cable.
RS-232 Connection
;VHSSV^ZLYPHSJVTTHUKZZLU[MYVT[YHUZTP[[PUNKL]PJL[VILZLU[[VKPZWSH`KL]PJLJVUULJ[[OLWPU9:WVY[VU[OL
[YHUZTP[[LYMVSSV^PUN[OLWPUV\[KPHNYHT*VUULJ[[OLVWWVZP[LLUK[V[OL[OL9:WVY[VU[OLKPZWSH`9LMLY[V[OLKPZWSH`Z
KVJ\TLU[H[PVUMVY9:WVY[WPUV\[
KEY
HDMI
/+)HZL;*H[
099:
HDMI
RS-232
IR Emitter
IR Receiver
/+40+PZWSH`
Wire colors shown follow EIA-561 standard.
Pin 1:
Pin 2:
TX (Transmit)
RX (Receive)
Pin 3: Ground (GND)
123
!
Serial control at display end requires a compatible WyreStorm HDBaseT transmission device with routable RS-232.
RS-232 offers firmware updates only if connected to non-routed RS-232 models.
10
Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
TROUBLESHOOTING
Troubleshooting
.LULYHSS`[OLTHQVYP[`VM(=KPZ[YPI\[PVUPUZ[HSSH[PVUPZZ\LZHYLLP[OLYJH\ZLKI`TPUVYJVUULJ[PVULYYVYZ
communication problems between devices, or when the transmission of high signal bandwidth is attempted using
insufficient cable. Should you encounter any technical difficulties when installing and configuring the matrix, we are
confident solutions can be found by working through the following troubleshooting checklist before seeking alternative
technical support.
No Picture or Poor Quality Picture
1) Power¶PZ`V\Y9LJLP]LYWV^LYLK^P[OJVYYLJ[3,+PUKPJH[PVU&
;OL9?76/MLH[\YLZ7V/[VYLTV[LS`WV^LY[OL9LJLP]LYMYVTHTHPUZWV^LYLK;YHUZTP[[LYKL]PJLZVUVHKKP[PVUHSWV^LY
Z\WWS`PZYLX\PYLKH[KPZWSH`SVJH[PVUZ
0UPUZ[HUJLZ^OLYLYLTV[LWV^LYPZUV[ILPUNKLSP]LYLK[V[OL\UP[K\L[VPUZ[HSSH[PVUVYJHISLJVUKP[PVUZHSVJHSTHPUZJVUULJ[PVU
^PSSILYLX\PYLK7SLHZL\ZL[OLWV^LYZ\WWS`PUJS\KLK
2)0MWVZZPISLHS^H`Z\ZL[LZ[LX\PWTLU[WYPVY[VPUZ[HSSH[PVUHUK[V[YV\ISLZOVV[HU`WYVISLTZ
3) *OLJR[OLKPZWSH`KL]PJLPZJVTWH[PISL^P[O[OL9?76/HUKZ\WWVY[Z/+*7(SZV]LYPM`[OLKPZWSH`KL]PJLPZZ^P[JOLK[V[OL
JVYYLJ[ZV\YJLPUW\[TVKL0MHU`PZZ\LPZZ\ZWLJ[LKYLWSHJLKPZWSH`KL]PJL^P[OHUV[OLYTVKLS
4) Distance¶0Z[OLJHISL[VVSVUNMVY[OLZPNUHS[VIL[YHUZTP[[LKLMMLJ[P]LS`&;OL/+)HZL;JSHZZPMPJH[PVU\ZLK^P[OPU[OL9?
76/HSSV^Z[YHUZTPZZPVUZPNUHSZVM2\W[VTM[HUKW\W[VTM[[VILYLJLP]LK,UZ\YL[OLJHISLKPZ[HUJL
TH[JOLZ[OLWYVQLJ[YLX\PYLTLU[ZHUKPZ^LSS^P[OPU[OLTH_PT\T[YHUZTPZZPVUKPZ[HUJLVM[OLZPNUHS
NOTE: If approaching the limits of the transmission capabilities, transmission should be extended by using another
extender set to ensure the signal reaches its destination effectively.
5) Cable Joins – 1VPUZPU[OLJHISLY\UVY91JVUULJ[VYZJHUPTWHJ[VUZPNUHSZ[YLUN[OYLZ\S[PUNPUYLK\JLK[YHUZTPZZPVU[OH[
TH`THUPMLZ[P[ZLSMPUPUJVYYLJ[WPJ[\YLX\HSP[`WPJ[\YLKYVWWPUNV\[VYHJVTWSL[LSHJRVMWPJ[\YL:LLR[VTPUPTPaL\ZLVMJHISLQVPUZ
[VTH_PTPZL[OLX\HSP[`VM[YHUZTPZZPVUKLSP]LY`
6) Cable Choice and Signal Reduction¶(YLZ[YHUKLKWH[JOSLHKZILPUN\ZLKHZPU[LYJVUULJ[ZIL[^LLUWH[JOWHULSZVY
^HSSV\[SL[Z&**(*VWWLY*SHKHS\TPUP\TJHISLZILPUN\ZLK&;OLZLJHUYLK\JL[YHUZTPZZPVUYH[LZI`\W[V>`YL:[VYT
YLJVTTLUKZZVSPKJVYLZ[YHPNO[[OYV\NO^P[OTPUPT\TJVUULJ[PVUZ\ZLK^OLYL]LYWVZZPISL
7) Correct connection¶0[TH`ZLLTVI]PV\ZI\[KV\ISLJOLJRHSS/+)HZL;<;7/+40WV^LYHUK09JHISLZHYLJVUULJ[LK[V
[OLJVYYLJ[WVY[Z
NOTE: Even a fraction off can be the difference between a perfect picture and a blank screen. Double check all
connections are firmly made in the correct ports.
8) *OLJR3,+PUKPJH[PVUVU9LJLP]LYMVYJVUMPYTLKVWLYH[PVU(YL3,+ZVUHUKVYILOH]PUNWYVWLYS`ZVSPKVYMSHZOPUNZLL7HULS
+LZJYPW[PVUMVYKL[HPSZVU3,+PUKPJH[PVU0M3,+ZHYLUV[JVYYLJ[S`SP[JVUULJ[PVUZJHISLHUK[LYTPUH[PVUZZOV\SKILJOLJRLKHUK
[YHUZTPZZPVUKPZ[HUJLZHUKWVZZPISLPU[LYMLYLUJL^P[OPU[OLPUZ[HSSH[PVUPU]LZ[PNH[LK:^HWJHISLZV\[PMULJLZZHY`
9) Cable wired to 568B standard?0Z[OLJHISL^PYLKHUK[LYTPUH[LKJVYYLJ[S`HUKHYL[OVZL[LYTPUH[PVUZJVUULJ[LK[V[OLJVYYLJ[
WVY[Z&0UJVYYLJ[^PYPUNHUK[LYTPUH[PVU^PSSYLZ\S[PU\UZ[HISLVWLYH[PVUVYHISHURZJYLLU
10) Electrical interference¶/+)HZL;PZSLZZZ\ZJLW[PISL[VPU[LYMLYLUJLJVTWHYLK[VYLN\SHY[YHUZTPZZPVUZI\[[OLSVJH[PVUVM
JHISLZHUKKL]PJLZZOV\SKILJVUZPKLYLKJV\SKHU`MVYTVMPU[LYMLYLUJLILNLULYH[LK&0MZVH[[LTW[[VYLTV]L[OLZV\YJLVM
LSLJ[YPJHSPU[LYMLYLUJLVYTV]L[OLJHISLY\U[VKLJYLHZL[OLLMMLJ[ZVM[OLPU[LYMLYLUJL
11) Is a picture achieved when connecting the source directly to the display?0MUV[[OLU[OLWYVISLTJV\SKSPL^P[O[OLPUW\[
VYV\[W\[KL]PJLYH[OLY[OHU[OLTLHUZVMKPZ[YPI\[PVUPL[OLKPZWSH`YH[OLY[OHUJHISL[YHUZTPZZPVUKL]PJLVYYLJLP]LYP[ZLSM
12) HDMI lead condition and quality¶/+40JHISLZHUKJVUULJ[VYZHYLKLSPJH[LHUKJHUILKHTHNLKT\JOLHZPLY[OHU
JVTWVULU[VYJVH_JHISL-\Y[OLYTVYLSLHKX\HSP[`]HYPLZKYHTH[PJHSS`WHY[PJ\SHYS`PUSV^LYWYPJLIYHJRL[Z:^HW/+40SLHKZHUK
JOLJRVWLYH[PVU¶KHTHNL[VVYX\HSP[`VM`V\YSLHKZJV\SKIL[OLWYVISLT0MPUKV\I[Z^HW[OLTV]LY(S^H`Z[HRLJHYLPUZLY[PUN
HUKL_[YHJ[PUN`V\Y/+40MYVTTH[YP_WVY[ZZVHZUV[[VKHTHNL[OLJVUULJ[VYZVYWVY[Z
>`YL:[VYTYLJVTTLUKZ[OL\ZLVMOPNOZWLLKJH[LNVY`/+40JHISLZMYVTHX\HSP[`IYHUKZ\JOHZ>`YL:[VYT,_WYLZZ
11
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
TROUBLESHOOTING
13) Picture speckles/HD ‘noise»¶YLWYLZLU[ZHWVVYS`LZ[HISPZOLKZPNUHS[OH[TH`ILJH\ZLKI`WVVYX\HSP[`VYL_JLZZP]L/+40
JHISLSLUN[OZ;Y`Z^HWWPUN[OLKPZWSH`KL]PJLZMYVTHSVJH[PVU[OH[PZM\UJ[PVUPUNWYVWLYS`VYPM\ZPUNHTH[YP_VYWYLZLU[H[PVU
Z^P[JOLY^P[OT\S[PWSLV\[W\[Z[Y`\ZPUNHUHS[LYUH[P]LV\[W\[TVK\SL
0M[OLWYVISLTYLTHPUZVU[OLZHTLZJYLLU[OPZTH`ILJH\ZLKI`HJVUULJ[PVUWYVISLTIL[^LLU[YHUZTPZZPVUKL]PJLHUKKPZWSH`¶
[\YUVMMHSSLX\PWTLU[HUKZ^HW[OLZPNUHSJHYY`PUNJHISLZH[IV[OLUKZ[VHZJLY[HPUPM[OLJHISLVY[LYTPUH[PVUPZH[MH\S[
HD Noise (NO image)4H`ZPNUPM`HU/+*70ZZ\LIL[^LLU[OLZV\YJLHUKKPZWSH`7VVYJHISPUNJHUHSZVJH\ZLHSHJRVMPTHNLVY
/+UVPZLK\L[VWVVYJVTT\UPJH[PVU
14) Blu-ray: 3D¶PZ[OLLX\PWTLU[\ZLK+LUHISLKJVTWH[PISL&0ZH+KPZJILPUNWSH`LKPUH+LUHISLK)S\YH`WSH`LYVY
[OYV\NOHJVTWH[PISL(=YLJLP]LY&
15) 4K(YL`V\[Y`PUN[VWHZZH2ZPNUHS&,UZ\YLJVUULJ[LKKL]PJLZHYL2LUHISLKJVYYLJ[S`JVUMPN\YLKHUKV\[W\[[PUN
JVTWH[PISL[YHUZTPZZPVUZ
4K resolution - LUZ\YLHSSJVUULJ[LKKL]PJLZHYLJVTWH[PISL^P[O[OL</+VY+*0YLZVS\[PVUZILPUN[YHUZTP[[LK:LL:WLJPMPJH[PVU
section for more details
1080p _W/aPMWYVISLTZHYLL_WLYPLUJLKH[/a[Y`SV^LYPUN[V/a
*VTIPULK2/+KPZ[YPI\[PVUZH>`YL:[VYT,?7*652++ZJHSLYTH`ILYLX\PYLKIL[^LLUYLJLP]LYHUKKPZWSH`[VZJHSL
KV^U2[YHUZTPZZPVUZ[VWMWZMVY/+ZJYLLUZHUK\WZJHSLW[V2/aMVY</+KPZWSH`Z
16) Color distortion¶HWPURVYNYLLUZJYLLUPUKPJH[LZHUPUJVTWH[PIPSP[`IL[^LLUJVSV\YZWHJPUNMVYTH[Z¶[OLJVTTVUS`\ZLK
9.)VY@<=\ZLKI`VSKLYKPZWSH`Z:VTLZV\YJLZHSSV^Z^P[JOPUNIL[^LLU9.)HUK@<=^OPJOTH`ZVS]LHU`JVSV\YWYVISLTZ0M
UV[[Y`JOHUNPUN[OL/+40JHISLIL[^LLU[OLZV\YJLHUK[OLTH[YP_[VY\SLV\[KLMLJ[P]LJHISPUN
No Sound or Poor Quality Audio
(\KPVPZ[YHUZTP[[LK^P[OPU[OL]PKLVZPNUHS^P[OUVZLWHYH[LH\KPV[YHJRZVNLULYHSS`HWYVISLT^P[OZV\UK^PSSILHJJVTWHUPLK
I`HWYVISLT^P[OWPJ[\YL/V^L]LYPM[LJOUPJHSPZZ\LZ^P[OH\KPVHYLL_WLYPLUJLK[OLJH\ZLPZ[`WPJHSS`JVTT\UPJH[PVUIL[^LLU
ZV\YJLZKPZWSH`ZHUKVY(=YLJLP]LYZL[[PUNZ
1) Have specific speaker sets or zones been enabled?:VTL(=YLJLP]LYZHSSV^PUKP]PK\HSZWLHRLYZLSLJ[PVUZHZZPNULK[V
ZWLJPMPJaVULZPU[OLZL[\WZVJOLJR[OLZWLHRLYZ\ZLKHYLM\SS`JVUULJ[LK[V[OLHTWSPMPLYHUKJVYYLJ[S`HZZPNULK^P[OPU[OLZ`Z[LT
ZL[\W0[TH`ILHU,+0+PZZ\LPU[OH[[OLZV\YJLYLHKZ[OLH\KPV,+0+MYVT[OLKPZWSH`HUKVUS`YLX\LZ[Z[^VJOHUULSH\KPV
;OL9?76/MLH[\YLZH\[VTH[PJPU[LYUHSOHUKSPUNVM,+0+IL[^LLUKL]PJLZZVPU,+0+KPZWHYP[`JHZLZPUJS\ZPVUVMHJVTWH[PISL
KL]PJLLUHISPUNTHU\HS,+0+THUHNLTLU[[VJVW`,+0+MYVT[OL(=9TH`ILYLX\PYLK*VU[HJ[>`YL:[VYT;LJO:\WWVY[MVY
HZZPZ[HUJL
NOTE: If problems are experienced when an AV receiver is used, the cause is usually the settings of the AVR itself.
Refer to the AVR manufacturer’s guidelines on the correct settings to use for your requirements.
2) Consistency of audio output between devices¶0Z[OLYLHU`KPZJYLWHUJ`IL[^LLU[OLH\KPVV\[W\[VM[OLZV\YJL[OLH\KPV
VYaVUHSZL[[PUNZVM[OL(=YLJLP]LYHUK[OLZWLHRLYJVUMPN\YH[PVU\ZLKULLKLKMVYZ\JJLZZM\SH\KPVYLWSPJH[PVU&0MV\[W\[[PUN
THRLZ\YLHSSKL]PJLZJVUULJ[LKHYLHSZVV\[W\[[PUN
Note: Occasionally with some sources, the device settings allow the specification of audio output through a TV or an
HDMI port. If using an AV receiver, check the HDMI output option is selected.
3) Do all the local sources work through the AV receiver?
*OLJR[OLVWLYH[PVUVMLHJOZV\YJLPUKP]PK\HSS`
Bandwidth
1)0M\ZPUNHNYHWOPJZIHZLKZV\YJLZ\JOHZH7*4HJTLKPHZLY]LYTHRLZ\YL[OLZV\YJLYLZVS\[PVUPZJVYYLJ[S`ZL[[V[OL
TH_PT\TJHWHIPSP[PLZVM[OLKL]PJLZ!
4K :\WWVY[LKYLZVS\[PVUZJVUZ\S[[OL:WLJPMPJH[PVUZZLJ[PVUVM[OPZTHU\HSMVYKL[HPSZVUZ\WWVY[LKYLZVS\[PVUZ
1080p  _W/aVY/a
/PNOLYYLZVS\[PVUZH]HPSHISLMVYNYHWOPJZIHZLKZ`Z[LTZYLX\PYLOPNOLYIHUK^PK[O[OH[TH`HMMLJ[[YHUZTPZZPVUVMZPNUHSZHZ^LSSHZ
PUJVTWH[PIPSP[`^P[OKL]PJLZ
12
Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
FAQ
IR
1) *OLJR09LTP[[LYZHUKYLJLP]LYZH[[OLZV\YJLHUKKPZWSH`SVJH[PVUZHYLJVUULJ[LK[VJVYYLJ[WVY[ZVU[YHUZTPZZPVUKL]PJLZHUK
[OL9?76/
2) Is the emitter correctly positioned on the source?-P_[OLLTP[[LYKPYLJ[S`V]LY[OLPUMYHYLKZLUZVYVM[OLZV\YJLHUKH[[HJO
\ZPUN[OLHKOLZP]LIHJRPUN
3VJH[L[OLPUMYHYLKZV\YJLZLUZVYI`\ZPUNHMSHZOSPNO[[VMPUK[OLZLUZVY^P[OPU[OLMHZJPHVM[OLZV\YJLKPZWSH`0MULJLZZHY`
ZLJ\YL[OLLTP[[LYV]LY[OLZLUZVY^P[OHZTHSSHTV\U[VMJVU[HJ[HKOLZP]L
3) Is any remote handset being used powered and sending a signal?
09PZPU]PZPISL[V[OLUHRLKL`LZV\ZLHKPNP[HSJHTLYHWOVULJHTLYH[VJOLJR[OLYLTV[LZPNUHS¶WVPU[[OLJHTLYHH[[OL
YLTV[LJVU[YVS^OLUWYLZZPUNHI\[[VU
The remote transmitter can be seen flashing to indicate a signal being sent. Replace batteries if flashing is not seen on
the digital camera screen.
4)09KYVWV\[PZZ\LZJHUILK\L[VL_[LYPVYPUMS\LUJLZLTP[[PUNPUMYHYLKYHKPH[PVU[OH[JHUPU[LYY\W[09ZPNUHSZ,UZ\YLLTP[[LYZHUK
YLJLP]LYZHYLH^H`MYVT[OLMVSSV^PUNJH\ZLZVM09PU[LYMLYLUJL
+PYLJ[Z\USPNO[-S\VYLZJLU[SPNO[PUNVUJVSKZ[HY[\W
/HSVNLUSPNO[PUN
• Plasma screens
5)*H[LNVY`JHISL;LYTPUH[PVU0ZZ\LZ¶LUZ\YLJHISLZHUK91[LYTPUH[PVUZHYLJVYYLJ[HUKPUNVVKJVUKP[PVUH[IV[O[YHUZTP[[LY
HUKYLJLP]LYLUKZ[VZLLPMJVU[YVSPZLZ[HISPZOLK0MZVHWVZZPISLYL[LYTPUH[PVUVM[OLJHISLJV\SKYLTLK`[OLWYVISLT
6)(YL>`YL:[VYTLTP[[LYZHUKYLJLP]LYZILPUN\ZLK&;OL\ZLVM[OPYKWHY[`WYVK\J[ZTHNPJL`LZTH`UV[ILJVTWH[PISL(S^H`Z
\ZL>`YL:[VYTJVTWVULU[ZPUJS\KLK^P[O`V\YW\YJOHZLVYJOLJRJVTWH[PIPSP[`VM[OPYKWHY[`JVU[YVSZ`Z[LTZ^P[O`V\Y>`YL:[VYT
KLHSLY
7)0MWYVISLTZWLYZPZ[Z^HWV\[[OL09LTP[[LYZHUKYLJLP]LYZ[VY\SLV\[MH\S[Z^P[O[OL\UP[Z[OLTZLS]LZ<ZLLTP[[LYZ`V\RUV^HYL
M\SS`VWLYH[PVUHS[V[LZ[^VYRPUNJVUKP[PVU
8)0M\ZPUNH>`YL:[VYTTH[YP_9LHJ[P]H[L[OL09JHSSIHJRM\UJ[PVUHUKZ^HW09WVY[ZVU[OLTH[YP_[VY\SLV\[HMH\S[^P[O[OL
TH[YP_VYJVUULJ[PVUWVY[Z
9):OV\SK09YLTHPU\UYLZWVUZP]L[\YUVMMHUKKPZJVUULJ[HSSJHISLZMYVT[OL[YHUZTPZZPVUKL]PJLTH[YP_HUKYLJVUULJ[VULH[H
[PTL[VHZZLZZPMVULSVJH[PVUPUWHY[PJ\SHYPZ[OLWYVISLT0MZVY\UUL^JHISLZKPYLJ[S`[V[OLKPZWSH`¶PM[OPZMP_LZ[OLWYVISLT
P[PZSPRLS`[OH[LSLJ[YVTHNUL[PJPU[LYMLYLUJLKHTHNL[V[OLJHISLZVTL^OLYLHSVUN[OLY\UPZJH\ZPUN[OL09ZPNUHS[VKYVWV\[
0U]LZ[PNH[LHUKYLTV]L,4PU[LYMLYLUJLMYVT[OLY\UVYYLWSHJLKHTHNLKJH[LNVY`JHISLZ
FAQ
Cat5e or 6?
>OPSLV\YLX\PWTLU[PZ[LZ[LKHUKNYHKLK[V*H[LJHISLZ[HUKHYK"[LZ[ZOH]LZOV^U[OH[IL[[LYYLZ\S[ZHYLHJOPL]LK^OLU\ZPUN
*H[JHISL
;OLSV^LY(>.(TLYPJHU>PYL.H\NL\ZLZ[OPJRLYJVWWLYJVYLZLUZ\YLIL[[LYZPNUHS[YHUZMLY;YHUZTPZZPVUYH[LZ5L^S`PUZ[HSSLK
JHISPUNZOV\SKHS^H`ZJVUMVYT[V7HY[79LN\SH[PVUHUK):[O,KP[PVUHUKZOV\SKIL[LYTPUH[LK[V)Z[HUKHYK
Can I use a single Cat 5e/Cat 6 cable?
(S[OV\NOJVU]LU[PVUHS[YHUZTPZZPVU\ZLK[VILJVUZPKLYLK[^V*H[LJHISLZMVY]PKLVH\KPVHUKJVU[YVS/+)HZL;[YHUZTPZZPVU
VUS`YLX\PYLZHZPUNSLJHISL
(SSMLH[\YLZMV\UK^P[OK\HSJHISL[YHUZTPZZPVUZHYLZ\WWVY[LK^P[O/+)HZL;^P[OHKKP[PVUVM9:ZLYPHSJVU[YVS7V^LYHUK
,[OLYUL[WHZZLKHSVUNHZPUNSL*H[LKLWLUKPUNVUMLH[\YLZL[TVKLSVMWYVK\J[
How far can the signal travel?
<UKLYYLJVTTLUKLK[YHUZTPZZPVUJVUKP[PVUZ>`YL:[VYT/+)HZL;YLJLP]LYZ^PSSVWLYH[LH[TVYT2WKLWLUKPUN
VU[OLTVKLS\ZLK
13
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
13
MAINTENANCE AND PROVIDED SERVICE
9LJVTTLUKLKJVUKP[PVUZKLUV[LZUVLSLJ[YPJHSPU[LYMLYLUJLZ[YHPNO[JHISLY\UZ^P[OUVILUKZVYRPURZHUKUVWH[JOWHULSZVY^HSS
V\[SL[Z0MZVTLVM[OLHIV]LHYLMHJ[VYZPU`V\YPUZ[HSSH[PVU[OLUZPNUHSZ[YLUN[OHUKIHUK^PK[OJHUILJVTWYVTPZLK
:OV\SKHJHISLY\UHWWYVHJO[OL\WWLYSPTP[VM[OLYLJLP]LYJHWHIPSP[PLZ[OLZPNUHSJHUILIVVZ[LKI`JVUULJ[PUN[VHUHUV[OLY
JVTWH[PISLL_[LUKLYZL[
What about 3D?
(SSV\YTH[YP_Z^P[JOLZHUK[OLTHQVYP[`VMV\YL_[LUKLYWYVK\J[Z^PSSWHZZ[OYV\NOH+)S\YH`ZPNUHS
How do I control the sources?
(SSVMV\Y/+40KPZ[YPI\[PVUWYVK\J[ZZ\WWVY[09WHZZ[OYV\NOMYVTWVPU[[VWVPU[L_[LUKLYZL[Z[V(47HUK/+)HZL;TH[YPJLZ
4VZ[VM[OLYHUNLUV^Z\WWVY[Z^PKLIHUK09TLHUPUNP[PZJVTWH[PISL^P[OHU`09KL]PJLH]HPSHISLVU[OLTHYRL[6\Y77HUK
/+)HZL;TH[YP_YHUNL*H[L*H[OHZ09WHZZ[OYV\NOMYVTLHJOVM[OLV\[W\[ZHUKOHZKPZJYL[L09V\[W\[ZH[[OLZ^P[JOLUK
TLHUPUN`V\JHUOH]LT\S[PWSLPKLU[PJHSZV\YJLZ`L[[OL09^V\SKILYV\[LKVUS`[V[OLHWWSPJHISLZV\YJL
Do I need power at the TV end?
0[KLWLUKZVU[OL>`YL:[VYTKL]PJL7YVK\J[Z^P[OVUL^H`7V/VY7V,[LJOUVSVN`YLX\PYLSVJHSWV^LYH[[OL;YHUZTP[[LYLUK[V
WV^LY[OL9LJLP]LYYLTV[LS`I\[WYVK\J[Z^P[O[^V^H`7V/VY7V,JHUILSVJHSS`WV^LYLKH[LP[OLY[OL;YHUZTP[[LY699LJLP]LY
LUKZKLWLUKPUNVU^OPJOSVJH[PVUVMMLYZILZ[WV^LYH]HPSHIPSP[`7YVK\J[Z^P[OV\[7V/VY7V,[LJOUVSVN`YLX\PYLSVJHS]VY]
+*WV^LYH[IV[OLUKZMVYIV[O\UP[Z[VVWLYH[L*OLJR`V\YPUZ[Y\J[PVUZJHYLM\SS`MVYKL[HPSZ
Are WyreStorm products compatible with HDMI 1.4?
/+40YLMLYZ[VHSPZ[VMºMLH[\YLZ»[OH[HKL]PJLPZJHWHISLVMZ\WWVY[PUNPUJS\KPUN,[OLYUL[JOHUULSYL[\YUH\KPVJOHUULS+L[J
+\L[V[OLJVU[PU\V\ZS`L]VS]PUNUH[\YLVM[OL[LJOUVSVN`/+403PJLUZPUN33*OH]LUV^KLJPKLK[VZPTWSPM`[LYTPUVSVN`I`[LZ[PUN
HUKYLMLYYPUN[VJHISLPU[LYTZVM:;(5+(9+VY/0./:7,,+YH[OLY[OHUPUNLULYH[PVUZL[J
:;(5+(9+VY¸JH[LNVY`¹/+40JHISLZWLYMVYTH[ZWLLKZVM4OaVY\W[V.IWZ^OPJOPZ[OLLX\P]HSLU[[VH
WPZPNUHS¶;OLZL/+40JHISLZHYL56;YLJVTTLUKLK
(SS>`YL:[VYTLX\PWTLU[Z\WWVY[/0./:7,,+VY¸JH[LNVY`¹/+40JHISLZ[OH[OH]LILLU[LZ[LK[VWLYMVYTH[ZWLLKZVM
4OaVY\W[V.IWZ^OPJOPZ[OLOPNOLZ[IHUK^PK[OJ\YYLU[S`\[PSPZLKV]LYHU/+40JHISLHUKJHUZ\JJLZZM\SS`OHUKSL
WZPNUHSZPUJS\KPUN[OVZLH[PUJYLHZLKJVSV\YKLW[OZHUKVYPUJYLHZLKYLMYLZOYH[LZMYVT[OL:V\YJL/PNO:WLLKJHISLZHYL
HSZVHISL[VHJJVTTVKH[LOPNOLYYLZVS\[PVUKPZWSH`ZZ\JOHZ>8?.(JPULTHTVUP[VYZYLZVS\[PVUVM_
What about screens with different resolution capabilities?
>OLUZLUKPUNHZPNUHSWVPU[[VWVPU[H;=^PSSJVTT\UPJH[LP[»ZJHWHIPSP[PLZ[V[OLZV\YJL[OLU[OLZV\YJL^PSSV\[W\[HZ\P[HISL
ZPNUHS[OH[JVTWH[PISLPLW:[LYLVH\KPV0M`V\^LYL[V\ZLHTH[YP_Z^P[JO^P[O[OYLLWZJYLLUZHUKVULPZJYLLU
[OLYLZ\S[HU[PTHNL^V\SKILPHJYVZZHSSZJYLLUZ;OLTH[YP_Z^P[JOLZKVUV[ZJHSLWLYV\[W\[I\[PUZ[LHKULNV[PH[L^P[O[OL
ZV\YJLHZPNUHS[OH[HSSZJYLLUZHYLJHWHISLVMZ\WWVY[PUN
-VYJVTIPULK2HUKW/+KPZ[YPI\[PVUZH>`YL:[VYT,?7:*3+(*2ZJHSLYIL[^LLUYLJLP]LYHUKKPZWSH`PZYLX\PYLK[V
ZJHSLKV^U2[YHUZTPZZPVUZ[VWMWZMVY/+ZJYLLUZHUK\WZJHSLW[V2/aMVY</+KPZWSH`Z
See wyrestorm.com for more details
How does the Transmission device handle HDCP?
/+*7/PNO+LMPUP[PVU*VW`YPNO[7YV[LJ[PVUPZHMLH[\YLI\PS[PU[V/+40KL]PJLZ[VWYL]LU[[OLM[VMVYPSSLNHSKPZ[YPI\[PVUVM/+
JVU[LU[<USPRLJVTWL[PUNWYVK\J[Z>`YL:[VYTLX\PWTLU[HYLSLNHSHUKJVTWS`^P[O/+*7YLN\SH[PVUZ
;OL`KV[OPZI`HZZPNUPUNH¸RL`¹[VHU`KPZWSH`JVUULJ[LK[V[OLKL]PJL/+*7¸RL`Z¹HYLHZZPNULK[VHKPZWSH`^OLUJVUULJ[LK[V
H/+40KL]PJLUVYTHSS`;OPZKVLZU»[JOHUNL^OLUJVUULJ[PUN[VHUL_[LUKLYYLJLP]LYVYTH[YP_Z^P[JO"YH[OLYRL`ZHYLK\WSPJH[LK
VYTVYLHYLHZZPNULK
I can get 1080i but not 1080p, or 4K but not 1080p at a TV location
-PYZ[S`LUZ\YL[OH[IV[O[OLZV\YJLPZJHWHISLVMV\[W\[[PUN[OLOPNOLYYLZVS\[PVUHUK[OH[[OL;=Z\WWVY[Z[OH[ZJYLLUYLZVS\[PVU
0M[OPZPZ[OLJHZL[OLU[OLKPZ[YPI\[PVUKL]PJLTH`YLX\PYL,+0+THUHNLTLU[ZL[[PUN\W\ZPUN[OL+07Z^P[JOLZ;OPZ\ZLM\SMLH[\YL
WYV]PKLZHZ\JJLZZM\S¸ZLUKHUKYLJLP]L¹[VLUZ\YLZ^PM[HUKZ[HISL,+0+ULNV[PH[PVUIL[^LLU[OLZV\YJLHUKKPZWSH`:LL
;YV\ISLZOVV[PUNZLJ[PVUMVYTVYL[PWZVUWYVISLTZVS]PUNZLJ[PVUMVYTVYL[PWZVUWYVISLTZVS]PUN
I cannot get a signal from my A/V receiver along a Cat 5e extender set
*OLJR[VLUZ\YL[OH[[OL(=9LJLP]LYPZU»[HKKPUN*,*
/+40*VU[YVS7YV[VJVS[V[OLV\[NVPUNZPNUHS[OPZJHUZVTL[PTLZOH]LHULMMLJ[VU[OL/+40ZPNUHS
14
Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
MAIL-IN-SERVICE, WARRANTY, WARRANTY LIMITS & EXCLUSIONS AND DISCLAIMER
14
Maintenance
*SLHU[OPZ\UP[^P[OHZVM[KY`JSV[OVUS`5L]LY\ZLHSJVOVSWHPU[[OPUULYVYV[OLYOHYZOJOLTPJHSZ
Provided Service
1. Damage requiring service:;OPZ\UP[ZOV\SKILZLY]PJLKI`HX\HSPMPLKZLY]PJLWLYZVUULSPM!
;OL+*WV^LYZ\WWS`VY(*HKHW[VYOHZILLUKHTHNLK
6IQLJ[ZVYSPX\PKOH]LNV[[LUPU[V[OL\UP[
;OL\UP[OHZILLUL_WVZLK[VYHPU
;OL\UP[KVLZUV[VWLYH[LUVYTHSS`VYL_OPIP[ZHTHYRLKJOHUNLPUWLYMVYTHUJL
;OL\UP[OHZILLUKYVWWLKVY[OLJHIPUL[KHTHNLK
2. Servicing Personnel:+VUV[H[[LTW[[VZLY]PJL[OL\UP[IL`VUK[OH[KLZJYPILKPU[OLZLVWLYH[PUNPUZ[Y\J[PVUZ9LMLYHSSV[OLY
ZLY]PJPUN[VH\[OVYPZLKZLY]PJPUNWLYZVUULS
3. Replacement Parts:>OLUWHY[ZULLKYLWSHJPUNLUZ\YLWHY[ZHWWYV]LKI`[OLTHU\MHJ[\YLYHYL\ZLK¶LP[OLY[OVZLZWLJPMPLK
I`[OLTHU\MHJ[\YLYVYWHY[ZWVZZLZZPUN[OLZHTLJOHYHJ[LYPZ[PJZHZ[OLVYPNPUHSWHY[Z)LH^HYL¶\UH\[OVYPZLKZ\IZ[P[\[LZTH`
YLZ\S[PUMPYLLSLJ[YPJZOVJRVYV[OLYOHaHYKZHUK^PSSPU]HSPKH[L`V\Y^HYYHU[`
4. Safety Check:(M[LYYLWHPYZVYZLY]PJLHZR[OLZLY]PJLWLYZVUULS[VWLYMVYTZHML[`JOLJRZ[VJVUMPYT[OL\UP[PZPUWYVWLY^VYRPUN
JVUKP[PVU
>OLUZOPWWPUN[OL\UP[JHYLM\SS`WHJRHUKZLUKP[WYLWHPK^P[OHKLX\H[LPUZ\YHUJLHUKWYLMLYHIS`PU[OLVYPNPUHSWHJRHNPUN
7SLHZLPUJS\KLHKVJ\TLU[VYSL[[LYKL[HPSPUN[OLYLHZVUMVYYL[\YUHUKPUJS\KLHKH`[PTL[LSLWOVULU\TILYHUKVYLTHPSHKKYLZZ
^OLYL`V\JHUILJVU[HJ[LK
Mail-in-Service
0MYLWHPYPZYLX\PYLKK\YPUN[OLSPTP[LK^HYYHU[`WLYPVK[OLW\YJOHZLY^PSSILYLX\PYLK[VWYV]PKLHZHSLZYLJLPW[VYV[OLYWYVVMVM
W\YJOHZLPUKPJH[PUNKH[LHUKSVJH[PVUVMW\YJOHZLHZ^LSSHZ[OLWYPJLWHPKMVY[OLWYVK\J[;OLJ\Z[VTLY^PSSILJOHYNLKMVY[OL
Warranty
:OV\SK`V\MLLS`V\YWYVK\J[KVLZUV[M\UJ[PVUHKLX\H[LS`K\L[VKLMLJ[ZPUTH[LYPHSZVY^VYRTHUZOPW^LYLMLYYLK[VHZ¸[OL
^HYYHU[VY¹^PSSMVY[OLSLUN[OVM[OLWLYPVKPUKPJH[LKILSV^Z[HY[PUNMYVT[OLVYPNPUHSKH[LVMW\YJOHZLLP[OLY!
H9LWHPY[OLWYVK\J[^P[OUL^VYYLM\YIPZOLKWHY[Z
or
I9LWSHJLP[^P[OHUL^VYYLM\YIPZOLKWYVK\J[
Limited warranty period:
(SS>`YL:[VYTWYVK\J[ZHYLJV]LYLKI`H`LHY7(9;:HUK3()6<9^HYYHU[`+\YPUN[OPZWLYPVK[OLYL^PSSILUVJOHYNLMVY\UP[
YLWHPYYLWSHJLTLU[VM\UP[JVTWVULU[ZVYYLWSHJLTLU[VMWYVK\J[PMULJLZZHY`
;OLKLJPZPVU[VYLWHPYVYYLWSHJL^PSSILTHKLI`[OL^HYYHU[VY;OLW\YJOHZLYT\Z[THPSPU[OLWYVK\J[K\YPUN[OL^HYYHU[`WLYPVK
;OPZSPTP[LK^HYYHU[`VUS`JV]LYZ[OLWYVK\J[W\YJOHZLKHZUL^HUKPZL_[LUKLK[V[OLVYPNPUHSW\YJOHZLYVUS`0[PZUVU[YHUZMLYHISL
[VZ\IZLX\LU[V^ULYZL]LUK\YPUN[OL^HYYHU[`WLYPVK
(W\YJOHZLYLJLPW[VYV[OLYWYVVMVMVYPNPUHSW\YJOHZLKH[LPZYLX\PYLKMVY[OLSPTP[LK^HYYHU[`ZLY]PJL
15
US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
INSTALLATION NOTES
15
Warranty Limits & Exclusions
1. This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER
normal wear and tear or cosmetic damage.
;OLSPTP[LK^HYYHU[`HSZV+6,:56;*6=,9KHTHNL[OH[VJJ\YZPUZOPWTLU[VYMHPS\YLZJH\ZLKI`WYVK\J[ZUV[Z\WWSPLKI`[OL
^HYYHU[VYMHPS\YLZYLZ\S[PUNMYVTHJJPKLU[TPZ\ZLHI\ZLULNSLJ[TPZOHUKSPUNTPZHWWSPJH[PVUHS[LYH[PVUPUJVYYLJ[PUZ[HSSH[PVUZL[
\WHKQ\Z[TLU[PTWSLTLU[H[PVUVM[VJVUZ\TLYJVU[YVSZPTWYVWLYTHPU[LUHUJLWV^LYSPULZ\YNLSPNO[LUPUNKHTHNLTVKPMPJH[PVU
ZLY]PJLI`HU`VULV[OLY[OHUHTHU\MHJ[\YLYHWWYV]LKZLY]PJLJLU[YLVYMHJ[VY`H\[OVYPZLKWLYZVUULSVYKHTHNLH[[YPI\[HISL[V
HJ[ZVM.VK
2. There are no express warranties except as listed under “limited warranty coverage.” The warrantor is not liable for
incidental or consequential damage resulting from the use of this product or arising out of any breach of this warranty.
-VYL_HTWSL!KHTHNLZMVYSVZ[[PTL[OLJVZ[VMOH]PUNHWLYZVUWLYZVUZYLTV]LVYYLPUZ[HSSWYL]PV\ZS`PUZ[HSSLKLX\PWTLU[[YH]LS
[VHUKMYVTZLY]PJLSVJH[PVUSVZZVMVYKHTHNL[VTLKPHPTHNLZKH[HVYV[OLYYLJVYKLKZ[VYLKJVU[LU[;OLP[LTZSPZ[LKOLYLHYL
UV[L_JS\ZP]LI\[HYLMVYPSS\Z[YH[PVUVUS`
7HY[ZHUKZLY]PJLUV[JV]LYLKI`[OPZSPTP[LK^HYYHU[`HYLUV[[OLYLZWVUZPIPSP[`VM[OL^HYYHU[VYHUKZOV\SKILJVUZPKLYLK[OL
YLZWVUZPIPSP[`VM[OLPUKP]PK\HS
Disclaimer
WYRESTORM PUBLICATION DISCLAIMER
;OLTH[LYPHSJVU[HPULKPU[OPZKVJ\TLU[JVUZPZ[ZVMPUMVYTH[PVU[OH[PZ[OLZVSLWYVWLY[`VM>`YL:[VYT;OPZKVJ\TLU[PZPU[LUKLK[V
WYV]PKLPUMVYTH[PVU[VHSSV^PU[LYMHJPUN[V[OLYLSL]HU[>`YL:[VYTLX\PWTLU[I`[OPYKWHY[`WYVK\J[Z
WYRESTORM IS NOT RESPONSIBLE FOR MALFUNCTIONS AND/OR THE IN-OPERABILITY WHICH MAY BE CAUSED
BY THE APPLICATION OF THIS INFORMATION, WHETHER EXPECTED OR NOT.
>`YL:[VYTYLZLY]LZ[OLYPNO[[VJOHUNLZVM[^HYLJVU[YVSJVKLZHUKZWLJPMPJH[PVUZ^P[OV\[UV[PJL
>`YL:[VYT^PSSUV[ILSPHISLMVYHU`\ZLVM[OPZPUMVYTH[PVUVYHU`JOHUNLZP[TH`THRL[V[OVZLWYVK\J[Z;OL\ZLVM[OPZ
PUMVYTH[PVUJVUZ[P[\[LZHUHNYLLTLU[I`[OL\ZLY[V[OLZLSPTP[H[PVUZHUKL_JS\ZPVUZ
Installation Notes
16
Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343
^`YLZ[VYTJVT
>`YL:[VYT6ɉJLZ
5VY[O(TLYPJH6ѝJL!>VVK9VHK9V\UK3HRL5@
Tel: +1 518-289-1293
,4,(6ѝJL!<UP[,YNV)\ZPULZZ7HYR:^PUKVU>PS[ZOPYL:51><2
;LS! 
WyreStorm Technical Support
US: >@9, 
<2! 
Email: Z\WWVY['^`YLZ[VYTJVT
>`YL:[VYT;LJOUVSVNPLZYLZLY]L[OLYPNO[[VJOHUNLWO`ZPJHSHWWLHYHUJLVY[LJOUPJHSZWLJPÄJH[PVUVM[OPZWYVK\J[H[HU`[PTL
Visit wyrestorm.com for the latest information on products..
150911
Before Installation
4K @ 35m/114ft and 70m/230ft @1080p video are the maximum
recommended transmission distances for this model and
denotes recommended transmission conditions including
straight cable runs with no electrical interference, bends, kinks,
patch panels or wall outlets. If any of the above is a factor in your
installation, transmission range may be affected – take care to
avoid where possible.
We strongly recommend using supplied mounting brackets to
secure the receiver to a flat surface behind/near the display
device. Sudden movement of these devices could lead to loss of
picture/sound if connections become loose or strained, resulting
in unnecessary service call-backs.
If unsure of positioning, IR sensors can be located on devices by
shining a flashlight onto the fascia of the device - the IR sensor
should be identifiable as a small round sensor behind the panel.
Consult your device manufacturer handbook if difficulties are
experienced.
Setup and Operation
Connect a good quality, well-terminated Cat6 cable of no more
than 35m/114ft for 4K* or 70m/230ft for 1080p between the HDBT
or UTP OUT of the transmission device (matrix or transmitter) to
the HDBT IN or UTP IN Input of the RX-70-POH. If the transmission
device is PoH enabled, the PoH function will carry power along
the length of the cable to power the receiver so no local power is
required at display zones.
*4K transmission device required.
NOTE: Optional 12V power connectivity is available if
required - for example, if installation conditions, or cable
quality is too low to carry power, or if a non-PoH enabled
transmission device is being used.
Connect the HDMI display device to the HDMI OUT of the RX-70-
POH.
NOTE: a WyreStorm EXP-CON-4K-DD scaler may be
required for combined 4K and 1080p HD distributions.
See wyrestorm.com for more details
RX-70-POH
Quickstart Guide
WyreStorm HDBaseT PoH Display Receiver
with 2-Way IR and RS232
Check POWER, STATUS & LINK lights are illuminated on the
receiver to indicate successful connection, with a lit HDCP
illustrating the presence of encryption within the signal
NOTE: STATUS and HDCP LEDs should blink, POWER and
LINK are static LEDs.
Signal IR/RS232 Control Connection
For two-way IR control of connected source and display, connect
IR TX emitters from IR TX port of the transmission device and
receiver to the IR receiving area of the source on the display. Care
should be taken to firmly attach emitters directly over the infrared
receiving area of devices. Location of the emitter eye may need to
be adjusted later to achieve best IR performance.
For use with a control system, an IR Link cable (sold separately)
should be connected from the transmission device IR RX port to
the controller used. An IR receiver should be connected from the
IR RX port of the RX-70-POH to the display, placing the receiver
eye on or near the display in clear line of sight to the remote
handset used to control.
At both display and source locations, position the IR receiver in
clear line of sight to the remote handset used to control it, ensuring
the receiver is not obstructed.
For an RS232-based control system, an RS232 cable should be
used from transmission device to control system and between the
RX-70-POH and display to enable serial control between devices.
1
2
3
4
5
7
6
DISPLAY OUTPUT
RX-70-POH
Optional
Mains power
HDBaseT PoH-enabled transmission device
LAN / Serial based
Control System
IR based
Control System
Cat6
4K - 35m/114ft
1080p - 70m/230ft
1
2
3
4
7
5
5
4
NOTE: Although WyreStorm products are tested
with Cat5e, we recommend Cat6 as standard due
to increased bandwidth and improved capacity for
handling large transmissions along a single cable.
KEY
HDMI
HDBaseT Cat6
Power
IR RX
IR TX
Cat5e/6 Wiring Guide
The quality of termination for every RJ45
is essential. Poor terminations leads to
intermittent performance and longer install
times.
Troubleshooting
Regardless of manufacturer or product, the majority of installation
KPѝJ\S[PLZJHU[`WPJHSS`ILH[[YPI\[LK[VJVTT\UPJH[PVUWYVISLTZ
between devices or when high bandwidth transmissions are attempted
^P[OPUZ\ѝJPLU[JHISLJVUULJ[PVUZ:OV\SK`V\ÄUK`V\YZLSMPUZ\JOH
situation, we have drawn up the following checklist of general issues
and causes that should help you shoot your way out of trouble without
seeking further assistance.
No or poor quality picture?
Device Connection - Are you connected and powered? Double check
HSS/+40/+)HZL;HUK]WV^LYJVUULJ[PVUZHYLÄYTS`PUZLY[LKPU[V
correct ports and that all devices are powered.
NOTE: If PoH powering issues are experienced at either end,
connect a 12v local power supply to the unit.
Cable length – is your signal struggling to transmit signals or power
the distance of your cable? You may be experiencing interference that
exceeds the maximum capacity of your transmission cable distance.
4HRLZ\YL`V\HYL^P[OPUZWLJPÄLKJHISLKPZ[HUJLZMVY[OPZWYVK\J[HUK
check cable and connection condition and installation environment for
issues.
Try a shorter cable run, an extender with a longer range or EDID
management - see full manual for EDID DIP switch settings
Signal strength – please note the use of cable joins, stranded patch
panels, wall outlets and stranded patch leads as interconnects between
[OLTJHUZPNUPÄJHU[S`YLK\JLZPNUHSZ[YLUN[O<ZLZVSPKJVYLZ[YHPNO[
through connections wherever possible.
Resolution - If you reduce the resolution of the source, do you get a
WPJ[\YL&0MZV[OPZZ\NNLZ[ZHJVUÅPJ[PUNYLZVS\[PVUIL[^LLUZV\YJLHUK
display or a bandwidth capacity issue with your cable. Check all inputs
and outputs share the same resolution and make sure the signal is being
successfully transmitted the full length of your cable run.
7PJ[\YLºZUV^»/+ºUVPZL»¶ZPNUPÄLZHMHPS\YL[VM\SS`LZ[HISPZOHZPNUHS
and can often be caused by poorly terminated RJ45 connectors or
excessive cable lengths. Ensure your cable is correctly wired to 568B
standards. Try swapping in a display and receiver from a fully functioning
SVJH[PVU¶PM[OLWYVISLTJVU[PU\LZVU[OLZHTLV\[W\[[\YUVќHSS
equipment and swap your signal carrying cables at both ends.
Cable quality and condition – HDMI cable/connectors can be easily
damaged and the quality of material can vary, especially in lower price
brackets. Successful transmission of video, audio and control, can all
ILHќLJ[LKI`JHISLHUK[LYTPUH[PVUX\HSP[`(S^H`Z\ZLNVVKX\HSP[`
leads and cables, with RJ45 connectors wired to the 568B standard at
both ends. Should transmission problems be experienced, try swapping
cables/leads for those already working to see if this improves your image
to identify cable issue as source of problem.
4K - Are you trying to pass a 4K signal? Ensure connected devices
HYL2LUHISLKJVYYLJ[S`JVUÄN\YLKHUKV\[W\[[PUNJVTWH[PISL
transmissions.
Combined 4K / HD distributions - a WyreStorm EXP-CON-4K-DD
scaler may be required between receiver and display to scale down 4K
transmissions to 1080p 24fps for HD screens and upscale 1080p to 4K
30Hz for UHD displays
)S\9H`+4HRLZ\YLHSS`V\YLX\PWTLU[OHZILLUJVUÄN\YLK
and enabled to transmit and accept the signal, or is capable of passing
a signal. Are resolutions between source and display compatible and
cable adequate for the large bandwidth required by Blu-ray and 3D
transmissions?
IR Control
Check IR emitter and receiver eyes are correctly positioned to allow
infrared signals to be transmitted and received through the extenders.
09LTP[[LYL`LZOV\SKILÄ_LKÄYTS`V]LYPUMYHYLKZLUZVYZVMKL]PJLZ09
receiver eye should be attached on or near devices ensuring a clear line
of sight to the remote control used to operate.
Is your remote control powered and sending a signal? As IR is invisible
to the naked eye, check your remote is transmitting a signal by viewing
the remote handset sensor through a digital camera/camera phone – the
ZLUZVYZOV\SKÅHZO^OLUHI\[[VUVU[OLOHUKZL[PZOLSKKV^U
IR signal dropout can be experienced due to environmental infrared
radiation. Ensure IR emitters and receivers are away from direct sunlight,
halogen lighting and plasma screens that may interfere with IR signals.
Safety Recommendations:
Do not expose this apparatus to any form of moisture, including the
placement of anything containing liquids on the unit.
;VWYL]LU[YPZRVMLSLJ[YPJZOVJRVYÄYLOHaHYKLUZ\YLHWWHYH[\ZPZ
installed in an unobstructed, well ventilated area away from any external
heat sources - including other electrical devices which may produce heat.
6US`\ZLH[[HJOTLU[ZHJJLZZVYPLZZWLJPÄLKI`[OLTHU\MHJ[\YLYHUK
YLMLYHSSZLY]PJPUN[VX\HSPÄLKZLY]PJLWLYZVUULS
Failure to adhere to these recommendations may invalidate your
warranty.
Warranty Information
This product is covered by a 3 year limited
parts and labour warranty. During this
period there will be no charge for unit
repair, component replacement or complete
product replacement in the event of
malfunction. The decision to repair or replace
will be made by the manufacturer.
This limited warranty only covers defects in materials or workmanship and
excludes normal wear and tear or cosmetic damage.
Visit wyrestorm.com for full details on this product and to download the
JVTWSL[L\ZLYN\PKLPUJS\KPUN[LJOUPJHSZWLJPÄJH[PVU9:\WKH[L
mode and warranty information.
wyrestorm.com
150714
For additional product information visit wyrestorm.com
For technical support contact:
North America: +1 844-280-WYRE (9973) EMEA/ROW: +44 (0) 1793 230 343
Cat5e/6 Cable Performance Guide
RX-70-POH
0ft 328ft32ft 65ft 98ft 131ft 164ft 197ft 230ft 262ft 295ft
0m 100m
10m
20m 30m 40m 50m 60m 70m 80m 90m
4K Transmission HD Transmission
US OFFICE:
TEL: +1 518-289-1293
EMEA OFFICE:
TEL: + 44 (0) 1793 230 343
HDBaseT™ POH Display Receiver with Bi-directional IR
Control and RS232 (1080p: 70m/230ft, 4K: 35m/114ft)
RX-70-POH
࠮ :\WWVY[ZW'/aIP[[VTM[HUK2<S[YH/+ _'/a!!\W[VTM[
࠮ 3V^WYVÄSLTTJOHZZPZHUK7V/MVYJVU]LUPLU[PUZ[HSSH[PVUILOPUKKPZWSH`Z
࠮ )PKPYLJ[PVUHS09HUK9:*,*WHZZ[OYV\NOPU[LYUHSOHUKSPUNVM,+0+
࠮ /+*7JVTWH[PISL\WKH[LTVKL[OYV\NOZLYPHSWVY[
Key Features:
(ZZSPTHZP[PZWV^LYM\S[OL9?76//+)HZL;9LJLP]LYZ\WWVY[Z[YHUZTPZZPVUZVMM\SSW'/aIP[]PKLV\W[V
TM[HUKM\SS2\W[VTM[T\S[PJOHUULSH\KPV^H`09JVU[YVS9:HUKYLTV[LWV^LYMYVTJVTWH[PISL
>`YL:[VYT7V/TH[YPJLZ[YHUZTP[[LYZVYWYLZLU[H[PVUZ^P[JOLYZHSVUNHZPUNSL*H[LJHISLHSS^P[OPUHSV^WYVÄSLJOHZZPZ
JHWHISLVMWSHJLTLU[ILOPUKL]LU[OLZSPTTLZ[KPZWSH`^HSSTV\U[Z
1x RX-70-POH HDBaseT Receiver
1x Printed Quickstart Guide
1x Receiver mounting brackets (pair)
1x IR emitter
1x IR receiver (30KHz~50KHz)
1x 3-pin Screw Down Phoenix Connector
1x 2-pin Screw Down Phoenix Connector
In The Box
(KKP[PVUHS-LH[\YLZ)LULÄ[Z!
• Display receiver supporting transmissions of 4K and 1080p HD
video, HD multichannel audio and control transmissions using
single Cat5e/6
• Support 35m/114ft 4K transmission distances up to
4096x2160@30Hz 4:4:4 and 4096x2160@60Hz 4:2:0
• Supports 70m/230ft HD transmission distances of 1080p,
1080i, 720p with screen refresh rates of 24Hz, 30Hz, 50Hz and
60Hz (1080p)
• Robust Class B HDBaseT transmission technology for stable
/+KPZ[YPI\[PVUHUKJVU[YVSVќLYPUN[OL[YHKLTHYR/+)HZL;
resistance to electrostatic and environmental interference
compared to conventional UTP transmission
• 24bit color (4K), 36bit Deep Color (1080p)
• HDMI v1.4 with full 3D compatibility
• 3V^WYVÄSLJOHZZPZVMTT¹MVYLHZPLYTVYLJVU]LUPLU[
installations behind screens at display zones
• Multichannel audio supports 7.1 DTS Master HD and Dolby
TrueHD
• Internal handling of EDID and automatic adjustment of
MLLKIHJRLX\HSPaH[PVUHUKHTWSPÄJH[PVUVMZPNUHSMVYLHZ`ZL[\W
• Power-over-HDBaseT (PoH) - low-voltage power passed
directly along Cat5e/6 up to 35m/114ft (4K) or 70m/230ft
(1080p) from compatible transmission device to RX-70-POH for
no local power required at display locations
• Additional power connectivity via threaded bushings for both
standard and locking DC power plugs and phoenix connector
• Transmits discrete wide-band Bi-directional IR control signals
together within the HDMI signal over a single Cat5e/6
• :^P[JOHISL9:MVYÄYT^HYL\WKH[LZZLYPHS[OPYKWHY[`
control of matrix switching from display zones if connected to a
compatible HDBaseT transmission device - check website for
compatibility
• LED indication for visual power supply to receiver, signal status
to show established connection to display, HDBaseT link to
[YHUZTPZZPVUKL]PJLHUK/+*7JVUÄYTH[PVU[VPSS\Z[YH[L[OL
presence of encryption within a signal
• HDCP 2.2 compliant
• Cable termination follows T568B standards
• 3 year warranty
K
e
y
Features
:
WyreStorm
®
7YVK\J[:WLJPÄJH[PVU:OLL[
-VYHKKP[PVUHSWYVK\J[PUMVYTH[PVU]PZP[^`YLZ[VYTJVT
-VY[LJOUPJHSZ\WWVY[JVU[HJ[!North America:
+1 844-280-WYRE (9973) EMEA/ROW: +44 (0) 1793 230 343
Dimensions (W x H x D) 181.7mm x 18mm x 94mm / 7.15in x 0.71in x 3.70in
Mass (Main unit) 0.4kg / 2.2Ibs
Input /+)HZL;/+)HZL;JLY[PÄLKZ[YHPNO[[OYV\NO;)Z[HUKHYKJHISLZYLJVTTLUKLK
Output HDMI 1.4 with HDCP
Input Resolution 480i, 576i, 480p, 576p, 720p@50, 720p@60, 1080p@24, 1080i@25, 1080i@30,
1080p@30, 1080p@50, 1080p@60, 3840/4096x2160@30Hz 4:4:4 / @60Hz 4:2:0
Output Resolution 480i, 576i, 480p, 576p, 720p@50, 720p@60, 1080p@24, 1080i@25, 1080i@30,
1080p@30, 1080p@50, 1080p@60, 3840/4096x2160@30Hz 4:4:4 / @60Hz 4:2:0
Maximum Single Link Range
1080p@60Hz/36bit Deep Color, 2160p@30Hz/24bit True Color
3D Frame packing/sequential (Blu-ray), Interlaced stereoscopic (satellite/cable broadcasts)
Transmission Distance 70m/230ft (1080p), 35m/114ft (4K) (Under recommended transmission conditions including
straight cable runs with no electrical interference, bends, kinks, patch panels or wall outlets)
Bandwidth Signalling Rate 10.2Gb/s
Video Impedance £
Maximum Pixel Clock 297MHz
Input Video Signal 0.5-1.2V p-p
Input DDC Signal 5 volts p-p (TTL)
Audio Multichannel digital audio supporting 7.1 DTS Master HD and Dolby True HD
&HUWLðFDWLRQ CE, FCC, RoHS
Operating Temperature 32°F ~ 113°F (0°C ~ 45°C), 10% ~ 90%, non-condensing
Storage Temperature -4°F ~ 140°F (-20°C ~ 70°C), 10% ~ 90% non-condensing
Power Consumption >
ESD Protection ±8kV (air-gap discharge) /±4kV (contact discharge)
Surge Protection Voltage: ±1kV
Cable Type Range Supported Video
HDMI 1.4 15m/49ft 4096x2160@30Hz 4:4:4 / 4096x2160@60Hz 4:2:0
Cat5e/6/6a/7 35m/114ft 4096x2160@30Hz 4:4:4 / 4096x2160@60Hz 4:2:0
70m/230ft 1920x1080p@60Hz with 36bit Deep Color including 3D
150911
>`YL:[VYT7YVK\J[:WLJPÄJH[PVU:OLL[
:WLJPÄJH[PVUZ
KEY
HDMI
HDBaseT Cat6
IR / RS-232
HDBaseT Transmission Device
(WyreStorm MX-0808-PP-POH shown)
HDBaseT
Cat5e/6/6a
HDMI
HDMI
RS-232
RS-232
IR to Control
System
CAB-IR-LINK
(Sold Separately)
IR Emitter
IR Emitter
IR Receiver
HDMI Source
HDMI Display
/