Shandong New Beiyang Information Technology Co. BK-T080III User manual

Brand: Shandong New Beiyang Information Technology Co.

Model: BK-T080III

Category: POS/mobile printers

Type: User manual

User’s Manual

Embedded Printer

BK-T080III (vertical)

SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD.

BK-T080III (vertical) User’s Manual

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Declaration

Information in this document is subject to change without notice. SHANDONG NEW BEIYANG

INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to

improve products as new technology, components, software, and firmware become available. If users

need further data about this product, please feel free to contact you dealer.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose without the express written permission of SNBC.

This manual was published in 2012 with copyright belonging to SNBC.

Version:1.0

Trademark

Our registered trademark is .

Warning and Caution

Warning: Items shall be strictly followed to avoid injury or damage to body and equipment.

Caution: Items with important information and prompts for operating the printer.

Caution: Thermal parts, do not touch.

Warning: Do not touch and avoid damage due to static electricity.

Certification

SNBC has been approved by the following certificates:

ISO9001 Quality Control System Certification

ISO14001 Environmental Management System Certification

OHSAS18001 Occupational Health and Safety Management System Certification

IECQ QC080000 Hazardous Substance Process Management System certification

Address: No.169 huoju road, high-tech zone, Weihai, China

Hot line: 400-618-1368 800-860-1368

Fax: +86-631-5656098

PC: 264209

Website: www.newbeiyang.com.cn

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Safety instructions

Before installing and using the printer, please read the following items carefully.

1) Install the printer at a flat and stable place.

2) Reserve adequate space around the printer so that the operation and maintenance can be

performed conveniently.

3) Keep the printer far away from water source.

4) Do not use or store the printer in a place exposed to heat of fire, moisture and serious pollution and

do not expose the printer to direct sunlight, strong light and heater.

5) Do not place the printer in a place exposed to vibration and impact.

6) No dew condensation is allowed with the printer. In case of such condensation, do not turn on the

power until it has completely gone away.

7) Connect the AC power adapter to an appropriate grounding socket. Avoid sharing one electrical

socket with large power motors and other devices that may cause the fluctuation of voltage.

8) Disconnect the DC adapter when the printer is deemed to idle for a long time.

9) Don’t spill water or other electric materials into the printer. If this case happens, turn off the power

immediately.

10) Do not allow the printer to print when there is no paper installed, otherwise the print head and platen

roller will be damaged.

11) To ensure printing quality and products lifetime, use recommended paper or its equivalent.

12) Turn off the power when connecting or disconnecting interfaces connectors to avoid damages to

control board.

13) Set the printing darkness in a lower grade as long as the print quality is acceptable. This will help to

keep the print head durable.

14) Do not disassemble the printer without permission of a technician, even for repairing purpose.

15) Keep this manual carefully for reference.

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Contents

1. Summary ................................................................................................................................................... 1

1.1 Brief introduction ................................................................................................................................. 1

1.2 Main features....................................................................................................................................... 1

2. Main technical index.................................................................................................................................. 2

2.1 Technical specification ........................................................................................................................ 2

2.2 Paper specification .............................................................................................................................. 3

3. Structure and functions.............................................................................................................................. 6

3.1 Appearance ......................................................................................................................................... 6

3.2 Overall size.......................................................................................................................................... 7

3.2.1 Overall size of printer .................................................................................................................... 7

3.3 Print unit and controlling parts ............................................................................................................. 8

3.3.1 Appearance of print unit and controlling parts............................................................................... 8

3.3.2 Print unit explanation .................................................................................................................... 8

3.4 Presenter............................................................................................................................................. 9

3.5 Paper roll holder ................................................................................................................................ 10

3.6 Interface ............................................................................................................................................ 11

4. Installation and suggestion ...................................................................................................................... 12

4.1 Unpacking ......................................................................................................................................... 12

4.2 Adjusting paper near end sensor....................................................................................................... 12

4.2.1 Detection range of paper near end sensor.................................................................................. 12

4.2.2 Paper near end sensor adjusting method ................................................................................... 12

4.3 Connecting the grounding cable........................................................................................................ 13

4.4 Connecting AC power adapter .......................................................................................................... 14

4.5 Connecting interface cable ................................................................................................................ 14

4.6 Installing and loading the paper roll................................................................................................... 15

4.6.1 Steps to install the paper roll....................................................................................................... 15

4.6.2 Paper loading.............................................................................................................................. 16

4.7 Installing the printer ........................................................................................................................... 17

4.7.1 Notices........................................................................................................................................ 17

4.7.2 Reserved space for installing the printer..................................................................................... 17

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4.8 Installing printer driver ....................................................................................................................... 19

4.8.1 Typical installation....................................................................................................................... 20

4.8.2 Advanced installation .................................................................................................................. 22

5. Routine maintenance .............................................................................................................................. 24

5.1 Cleaning mark sensor........................................................................................................................ 24

5.2 Cleaning print head and platen roller................................................................................................. 26

5.3 Cleaning paper loading sensor.......................................................................................................... 27

5.4 Cleaning retraction sensor................................................................................................................. 28

5.5 Cleaning paper out sensor ................................................................................................................ 28

5.6 Clearing jammed paper in the cutter ................................................................................................. 30

5.7 Clearing jammed paper in the presenter ........................................................................................... 30

6. Interface signal ........................................................................................................................................ 31

6.1 RS-232 Interface ............................................................................................................................... 31

6.1.1 Parameter ................................................................................................................................... 31

6.1.2 Interface linking terminal distribution and signal function ............................................................ 31

6.1.3 Demonstration of interface connection........................................................................................ 31

6.2 USB interface .................................................................................................................................... 32

6.2.1 Interface specification ................................................................................................................. 32

6.2.2 Interface signal definition and function description...................................................................... 32

6.2.3 Demonstration of USB connection.............................................................................................. 32

6.2.4 Interface connector ..................................................................................................................... 32

6.3 Power interface ................................................................................................................................. 32

7. Troubleshooting and maintenance .......................................................................................................... 33

7.1 Common errors and settlement ......................................................................................................... 33

7.2 Solution for common errors ............................................................................................................... 34

7.2.1 Problems during paper loading ................................................................................................... 34

7.2.2 Problems during printing ............................................................................................................. 34

7.2.3 Problems during paper out.......................................................................................................... 35

7.2.4 Other problems ........................................................................................................................... 35

Appendix....................................................................................................................................................... 36

Appendix 1 Self-test page ....................................................................................................................... 36

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Appendix 2 Software tools....................................................................................................................... 39

Appendix 2.1 EEPROM configuration software ................................................................................... 39

Appendix 2.2 Demo program ............................................................................................................... 39

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1. Summary

1.1 Brief introduction

BK-T080III (vertical) printer is a high performance thermal printer equipped with cutter and presenter, it can

accept up to 180mm paper roll. The maximum print width is 80mm. It can be widely used in various Kiosk

applications like information consulting terminal, data communication terminal, and test instrument terminal,

etc.

BK-T080III (vertical) printer consists of the following modules:

z Thermal print unit

z Presenter

z Paper roll holder

z Control board

z Cutter

BK-T080III (vertical) embedded printer can connect with other device via serial interface plus USB interface,

and it also offers drivers under the operation systems of WINDOWS2000/XP/2003/Vista/2008/Win 7,

Windows XP Embedded operating system and software package based on DLL.

1.2 Main features

z Printing

¾ High-speed printing

¾ Low-noise thermal printing

¾ High reliability

z PRESENTER

¾ Paper accommodation

¾ Paper retraction

¾ Paper holding

¾ Paper ejection

Note: The Presenter is used to accommodate paper, which is located at the front end of printer.

z Application software

¾ Command set: Compatible with ESC/POS command set;

¾ Characters handling: zoom 1 to 6 times horizontally or vertically, rotation printing (0°, 90°, 180°,

270°), black/white reverse, underline, upside-down print;

¾ Barcode printing: Print barcodes through command both in horizontal and vertical direction;

¾ Character size (Font A or Font B) can be set by commands.

z Printer maintenance

¾ Replace paper roll easily;

¾ Clean the print head conveniently;

¾ Characteristics and parameters can be set through software;

¾ Auto-cut paper;

¾ Semi-auto paper loading;

¾ Mark identification and checkout;

¾ Updating printer firmware on-line.

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2. Main technical index

2.1 Technical specification

Items Parameter (203dpi)

Print method Thermal

Resolution 203DPI

Paper width 69.5~79.5±0.5 mm

Max.80mm (3.2″)

Print width

Max. 640 dots

Print height Max.: 450 mm, Min.: 70 mm

Print speed 150 mm/s

RAM memory SDRAM: 2MB

Flash memory 1MB/2MB/4MB (depending on the size of fonts)

Print head temperature

detection Thermal resistor

Print head position

detection Microswitch

Paper/mark detection Photoelectric sensor

Paper near end

detection Photoelectric sensor

Printing

Interface USB, RS-232(optional)

Barcode CODE128, ITF, UPC-A, UPC-E, EAN13, EAN8

CODE39, CODE93, CODABAR, PDF417

Character set

Standard ASCII, compressed ASCII

Optional Asian character set(Simplified Chinese, traditional

Chinese, Japanese, Korean)

Character handling

All characters can be enlarged 1 to 6 times in vertical and

horizontal direction respectively, rotation printing (00, 900,

1800, 2700)

Bold, white/black reverse, underline

Barcode

Fonts

Graphics

Graphics Support BMP bit image downloading to RAM and FLASH, and

support direct BMP printing

Paper type Continuous paper/marked paper

Paper roll OD Max.180mm

Paper roll ID Φ18, Φ25.4, Φ40mm

Thickness 60~100 um

Medium

Thermal layer Outside, inside (diameter of paper roll up to Φ40mm)

Power

consumption

+24V power supply,

room temperature,

average value

1.9A (25% duty ratio)

Paper out detection Photoelectric sensor

Paper out speed 400 mm/s

Retraction detection Photoelectric sensor

Presenter

Paper retraction speed 400 mm/s

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Items Parameter (203dpi)

Paper out mode Paper retraction /paper holding/close/paper ejection (optional)

Print head lifetime ≥100 Km

Cutter lifetime ≥1,500,000 cuts (65um thermal paper)

MTBF (main control

board) 360,000 hours

Reliability

MTBF (printer) 5,000 hours

Operation environment 0～50 , 20℃～90%RH (40 )℃

Environment

Storage environment -40～60 , 20℃～93% RH (40 )℃

Overall size 287.2(L) X 135(W) X 279(H)

Physics Character

Weight About 2.11Kg (without paper roll)

Table 2.1 Technical specification

Notes:

1) DPI: dots printed for each inch. (One inch is about 25.4mm)

2) The real print speed is related with data transmission speed, print darkness, print duty ratio, control

commands and input voltage, which may be lower than that in above table.

3) PRESENTER is used to accommodate paper, and it is located at the front end of printer.

2.2 Paper specification

z Paper type: Continuous paper/marked paper

z Paper supply method: Paper roll

z Paper width: 69.5~79.5±0.5 mm

z Paper thickness: 60um~100um

z Thermal layer: Outside, inside (diameter of paper roll up to Φ40mm)

z Paper roll specification:

Optional paper roll ID: Φ18, Φ25, Φ40mm

Max. paper roll OD: Φ180mm

z Recommended paper:

¾ Continuous paper specification:

Paper type Manufacturer

TF50KS－E2C NIPPON PAPER INDUSTRIES CO., LTD.

F240AC/F220-VP MITSUBISHI PAPER MILL CO., LTD.

KF060-FEAH NEW OJI Paper CO., LTD.

F70NA FUJI PHOTO FILM CO., LTD.

FV230A1 MITSUBISHI PAPER MILL CO., LTD.

Table 2.2-1 Printer recommended paper

Notes:

1) The weight shaft is an accessory part of BK-T080III (vertical) printer, and whether it should be installed

depending on the paper specification greatly.

2) The width of ticket that BK-T080III (vertical) printer adapts to is related with paper specification greatly

as below:

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Paper thickness Thermal side Need weight

shaft or not Suitable ticket length

60~100g/m² Outer side Need 70-450mm

60g/m² Inside No need 70-220mm

80~100g/m² Inside Need 70-450mm

Table 2.2-2 Relation between installation of weight shaft and paper

¾ Marked paper specification:

Marked paper should meet the following requirements besides that of standard paper:

1. Mark position

9 For paper width≥ 79 mm, you can select thermal layer/non-thermal layer left, middle and right (six

positions) as shown in Table 2.2-1. Ensure marks on both sides can cover the mark sensor

completely (The distance between mark sensor and the paper central line is 38.2 mm);

9 For paper width < 79 mm, you can select thermal layer/non-thermal layer middle and right (four

positions). Ensure the mark covers the mark sensor completely;

2. In using marks, it is recommended to use the following parameters:

9 L1 mark width: 8mm≤L1≤paper width

9 L2 mark height: 4mm≤L2≤8mm

3. The reflectivity of marks is less than 10%, and the reflectivity of other parts of the ticket within mark

width along paper feeding direction is over 75%.There should not be any characters, graphics like

advertisement between the mark spacing.

Figure 2.2-1 Mark position

Notes:

 Because of paper shaking in the feeding and paper difference, the position fixed by mark may have

an error of ±1mm;

 The mark height can be set through adjusting the configuration of printer;

 There are three positions for fixing the sensor on paper path. The printer when out of factory is only

assembled with one sensor and its default position is in the middle of paper path.

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Caution:

z Please use the recommended paper or its equivalents. Using other types of paper may affect print

quality and reduce the print head lifetime.

z Do not paste the paper to the shaft core.

z If the paper comes in contact with chemical or oil, it may discolor or be less heat sensitive, which will

greatly affect the print quality.

z Do not rub the paper surface with a nail or hard metal. Otherwise it may discolor.

z When the temperature goes up to 70 degrees, paper will discolor. So please be careful to the effect of

temperature, humidity and sunlight in environment.

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3. Structure and functions

3.1 Appearance

Figure3.1-1 Appearance of BK-T080III (vertical) printer

1 —Circuit board box 2 —Button 3 —Product label

4 —Power switch 5 —Barcode label 6 —Paper loading label

7 —Paper outlet 8 —PRESENTER 9—PRESENTER bracket

10 —Enhancing plate 11 —Paper guide label 12 —Paper guide

13 —Buffer shaft 14 —Paper roll baffle connecting cable 15—Paper guide baffle

16—Paper roll shaft 17—Paper roll shaft sleeve (φ25 and φ40) 18—Paper roll loading label

19—LED error indication label 20—Transition shaft 21—Cover plate of circuit board box

22—Cover plate of print motor 23—Paper near end sensor fixing bracket

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3.2 Overall size

3.2.1 Overall size of printer

Figure 3.2-1 Overall size of BK-T080III (vertical) printer

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3.3 Print unit and controlling parts

The controlling parts include circuit board and corresponding adjusting buttons and interfaces.

3.3.1 Appearance of print unit and controlling parts

The print unit consists of printing mechanism and cutting mechanism, please refer to the following figure:

Figure 3.3-1 Appearance of print unit and controlling parts

1—Cover plate of print unit gear 2 —Spanner 3 —Auto cutter

4 —PRESENTER 5 —Power switch 6 —CUT button

7 —FEED button 8 —Reset button 9 —Paper LED

10 —Error LED 11 —Power LED 12 —USB interface

13 —Power socket 14 —Paper inlet 15 —LED

16—Paper outlet

3.3.2 Print unit explanation

z Spanner:

After turning over the PRESENTER, the spanner could be pressed down to separate the platen roller

from the print head so that some errors could be removed;

z Power switch:

Press “O” to turn off the power, or press “—”to turn on the power;

z CUT button:

Press this button to cut paper under any status (even if the printer alarms or not).

z FEED button:

¾ If the printer does not alarm, press down this button to feed paper;

¾ If feeding long paper for long distance, keep pressing this button;

¾ Keep pressing the FEED button while turning on the power for 1s, the printer shall start and print

the self-test page, the content of which changes with the printer configuration.

Note: Make sure that there is paper in the printer and the print head is not uplifted before starting

printing the self-test (For self-test page, please refer to Appendix 1 Self-test page)

z Reset button:

When pressing down this button, the printer will execute its reset and the print data shall be cleared;

z Paper LED (Red):

When detecting paper end or paper near end, paper LED shall be always on. If the status of paper is

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normal, paper LED shall not be on;

z Error LED (Red):

Indicate different status of printer. Normally, it is off; Under error status (like paper end), it will flash.

Note: Error LED also flashes when the printer executes macro definition.

z Power LED (Green):

Indicate whether the power is on or not and it is always on when the printer is turned on.

Heating

 Print head: The print head and the motor gives out heat while using, please do not touch it just after

operation.

z LED (Blue):

Indicate the working status of printer. In standby mode, the LED is always on; Under working status,

the LED flashes.

3.4 Presenter

Figure 3.4-1 Appearance of PRESENTER

1. Cover plate of Presenter gear

2. Presenter turning plate

3. Presenter weight shaft: The weight shaft is an accessory part of BK-T080III (vertical) printer, and

whether it should be installed depending on the paper specification. Detailed parameters please

refer to 2.2 Paper specification;

4. Presenter upper path module

5. LED

6. Paper outlet

7. Retraction sensor: Check whether the paper is retracted correctly during the process of paper

retraction.

8. Paper loading sensor: While loading paper, detect the position of paper head through paper

loading sensor to guarantee that the printer loads paper automatically.

9. Paper out sensor: Detect the status of print paper and confirm whether the print paper has been

taken out or not.

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Caution:

z Do not place the presenter module in a place exposed to direct sunshine. Otherwise the sensor

will become ineffective.

3.5 Paper roll holder

Figure 3.5-1 Appearance of paper roll holder

1. Side plate of paper holder: it is used to fix the paper roll shaft.

2. Paper near end sensor: check whether the paper roll is going to be used out or not.

3. Paper roll shaft sleeve (φ25 and φ40): use it when the paper roll ID is φ25.4 or φ40.

4. Paper roll shaft

5. Paper roll baffle: locate the paper roll vertically.

6. Paper roll baffle connecting film: connect the paper roll baffle onto the printer to avoid the loss of it.

7. Paper roll loading label.

8. Paper guide: locate the paper roll of different width.

9. Paper guide label: it can be moved.

10. Paper loading label

11. Buffer shaft: it can act as a buffer for the paper fed into the printer unit.

12. Product label

13. Transition shaft: it can act as a transition for the paper fed into the print unit.

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3.6 Interface

Figure 3.6-1 Printer with USB interface

1 —Power socket 2 —USB interface

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4. Installation and suggestion

4.1 Unpacking

Open the carton and check whether all items listed on the packing list are included or have any damages.

In case of damages or missing items, please contact your dealer or the manufacture for assistance.

Caution:

z Decide whether the Presenter weight shaft should be installed according to the paper type used.

Detailed parameters please refer to 2.2 Paper specification.

4.2 Adjusting paper near end sensor

After opening the package, the printer has finished the assembly. But the paper near end sensor should be

adjusted before the printer is put into use.

4.2.1 Detection range of paper near end sensor

The paper remains is influenced by the following factors: position for installing the paper near end sensor,

paper roll core shaft ID and paper roll core shaft OD.

Figure 4.2-1 Adjusting position of paper near end sensor with standard paper holder

4.2.2 Paper near end sensor adjusting method

The default position of paper near end sensor is the detecting position of φ25 paper roll (see Figure 4.2-1

for the salient point in the middle), and the diameter of paper roll detected is 39.5mm. If it needs to be

adjusted, refer to the following method:

When using paper roll whose ID is 18mm, push the paper near end sensor fixing bracket in the paper roll

shaft direction with hand until it cannot rotate. Then the paper near end sensor fixing bracket will indicate

position 32, meaning that the diameter of paper roll detected is 32mm;

When using paper roll whose ID is 40mm, push the paper near end sensor fixing bracket against the paper

roll shaft direction with hand until it cannot rotate. Then the paper near end sensor fixing bracket will

indicate position 52.5, meaning that the diameter of paper roll detected is 52.5mm;

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Note: When using paper roll whose ID is 25mm or 40mm, please install corresponding paper roll shaft

sleeve.

Paper

thickness

(μm)

Paper Roll Core Shaft ID (A):

Φ18mm

Paper Roll Core Shaft OD (B):

Φ24mm

Remaining Paper Roll Diameter

(C): Φ32mm

Paper Roll Core Shaft ID (A):

Φ25.4mm

Paper Roll Core Shaft OD

(B):Φ31mm

Remaining Paper Roll Diameter

(C):Φ39.5mm

Paper Roll Core Shaft ID

(A) :Φ40mm

Paper Roll Core Shaft OD

(B):Φ46mm

Remaining Paper Roll Diameter

(C):Φ52.5mm

65 5.4m 7.2m 10m

80 4.4m 5.9m 6.3m

100 3.5m 4.7m 5m

Table 4.2-1 Minimum detectable value of paper remains

Figure 4.2-2 Paper roll

Note: The minimum detection value of paper near end sensor in the above table is theoretical, which has a

tolerance with the actual value.

4.3 Connecting the grounding cable

To ensure that the printer grounds well, please follow Figure 4.3-1 to finish the connection of grounding

cable.

Tools needed: cross screw driver.

¾ Tighten the grounding cable to any one of the four fixing holes (see Figure 4.3-1), and finish the

connection of grounding cable;

Figure 4.3-1 Grounding position

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4.4 Connecting AC power adapter

1) Make sure the printer is turned off.

2) Plug the power adapter cable pin into the power socket on the bottom of printer (see Figure 4.4-1

Power adapter connection).

3) Connect the AC power adapter to an electrical outlet.

Figure 4.4-1 Power adapter connection

Caution:

z Use recommended power adapter or its equivalents;

z Be careful to the angle of pin and socket while connecting or disconnecting the connector of power

adapter.

z When connecting or disconnecting the connector of AC power adapter, always hold the connector shell

and don’t pull the cable forcibly.

z Avoid dragging or pulling the cable of AC adapter, otherwise the cable may be damaged or broken,

and a fire and electric shocking may be caused accordingly.

z Avoid placing the power adapter near an overheating device, otherwise the surface of cable may melt

and cause a fire or electric shock.

z If leaving the printer idle for a long time, please disconnect the power of AC adapter.

4.5 Connecting interface cable

1. Make sure that the printer has been shut down, (sign “O” in power switch is pressed down);

2. Plug the USB cable into relevant interface of the printer, (see Figure 4.5-1);

3. Connect the other end of the interface cable to the host computer.

Figure4.5-1 USB cable connection

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Shandong New Beiyang Information Technology Co. BK-T080III User manual

Brand: Shandong New Beiyang Information Technology Co.

Model: BK-T080III

Category: POS/mobile printers

Type: User manual

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