Novell SecureLogin 7.0 SP3 User guide

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User Guide
SecureLogin 7.0 SP3
April, 2012
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Contents 3
Contents
About This Guide 5
1 Overview 7
1.1 Management Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.1.1 Administrative Manage Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.1.2 The Novell SecureLogin Client Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Accessing the Novell SecureLogin Client Utility 11
3 Automating Logging In to Applications 13
3.1 Responding to Pop-Up Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3.2 Predefined Application Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.2.1 Windows Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.2.2 Web Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.3 Enabling an Application for Single Sign-On Using a Predefined Application Definition. . . . . . . . . . .15
3.3.1 Enabling Single Sign-On for Novell WebAccess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.4 Using the Default Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.5 Using the Novell SecureLogin Client Utility to Enable Applications for Single Sign-on . . . . . . . . . . . 18
3.6 Using a New Application Definition to Enable Applications for Single Sign-on . . . . . . . . . . . . . . . . .20
3.7 Changing the Name of an Application Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.8 Modifying an Application Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.8.1 Modifying through the Application Definition Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.8.2 Modifying through the Manage Logins Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
3.9 Deleting an Application Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4 Creating Login Credentials 27
4.1 Creating Login Credentials Using the Add New Login wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
4.1.1 Creating the Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.1.2 Specifying the Credentials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
4.1.3 Linking a Login to an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
4.1.4 Delinking a Login from an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
4.2 Adding Multiple Logins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
4.2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.2.2 Creating Another Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.2.3 Viewing the Additional Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
4.2.4 Testing the Multiple Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
5 Changing Preferences 33
5.1 Viewing and Changing the Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.2 General Preference, Definitions, and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.3 Java Preference, Definitions, and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
5.4 Web Preferences, Definitions, and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
5.5 Windows Preferences, Definitions, and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
4 Contents
6 Managing Your Passwords 41
6.1 Creating a Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.2 Editing a Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6.3 Deleting a Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
7 Managing Information Cache 47
7.1 Refreshing the Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
7.2 Backing Up User Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
7.3 Restoring User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
7.3.1 Deleting the Workstation Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
7.3.2 Restoring the Backup File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7.4 Working Online and Working Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
8 Managing the Passphrase 53
8.1 Creating a Passphrase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
8.2 Changing a Passphrase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
About This Guide 5
About This Guide
Thisdocumentcontainsinformationonthefollowing:
Chapter 1,“Overview,”onpage 7
Chapter 2,AccessingtheNovellSecureLoginClientUtility, ”onpage 11
Chapter 3,“A u t o m a t i n g LoggingIntoApplications,”onpage 13
Chapter 4,“CreatingLoginCredentials,”onpage 27
Chapter 5,“ChangingPreferences,”onpage 33
Chapter 6,“ManagingYourPasswords,”onpage 41
Chapter 7,“ManagingInformationCache,”onpage 47
Chapter 8,“ManagingthePassphrase,onpage 53
Audience
ThisguideisintendedfortheendusersofNovellSecureLogin.
Feedback
Wewanttohearyourcommentsandsuggestionsaboutthismanualand theotherdocumentation
includedwiththisproduct.PleaseusetheUserCommentsfeatureatthebottomofeachpageofthe
onlinedocumentation,orgototheNovellFeedbackWebsite(http://www.novell.com/
documentation/feedback.html)andenteryourcommentsthere.
Documentation Updates
ForthemostrecentversionoftheNovellSecureLogin7.0UserGuide,visittheNovellDocumentation
Website(http://www.novell.com/documentation/securelogin70/index.html).
Additional Documentation
FordocumentationonotherNovellSecureLogindocumentation,seetheNovellSecureLogin
DocumentationWebsite(http:// www.novell.com/documentation/securelogin70).
TheotherdocumentsavailablewiththisreleaseofNovellSecureLoginare:
GettingStarted
AboutThisGuide
NovellSecureLoginOverviewGuide
Installation
NovellSecureLoginInstallationGuide
Administration
NovellSecureLoginAdministrationGuide
6 Novell SecureLogin User Guide
NovellSecureLoginApplicationDefinitionWizardAdministrationGuide
NovellSecureLoginCitrixandTerminalServicesGuide
pcProxGuide
EndUser
NovellSecureLoginUserGuide
Reference
NovellSecureLoginApplicationDefinitionGuide
Documentation Conventions
InNovelldocumentation,agreaterthansymbol(>)isusedtoseparateactionswithinastepand
itemsinacrossreferencepath.
1
Overview 7
1
Overview
NovellSecureLoginisaSingleSignon(SSO)product.Iteliminatesthenecessityforusersto
remembermultipleusernamesandpasswords.Itstoresusernamesandpasswordsandautomat ically
retrievesthemforuserswhenrequired.
NovellSecureLoginconsistsofmultiple,integratedsecuritysystemsthatprovideauthenticationand
singlesignontonetworks
andapplications.
NovellSecureLoginhaswizards,aniManagerplugin,andtoolsthatmakeiteasytocentrally
configureforuseonthecorporatenetwork.
Itsupportsusernames,passwords,andmultifactorauthenticationsuchassmartcards,tokens,or
biometricsatthenetworkandapplicationlevels.
Inthisdocument,wetake
amenuorientedapproachinexplaininghowtousetheNovell
SecureLoginClientUtilitytocustomizeNovellSecureLogintoyourpreferencesandrequirements.
1.1 Management Utilities
NovellSecureLoginhastwomanagementutilities:
Section 1.1.1,AdministrativeManageUtilities,”onpage 7
Section 1.1.2,“TheNovellSecureLoginClientUtility,”onpage 9
1.1.1 Administrative Manage Utilities
AdministratorsusetheAdministrativeManagementutilities:iManagerSSOplug in,SecureLogin
Manager,andActiveDirectoryComputerUsersandSnapInstodefinethesettingsandpreferences
ofNovellSecureLoginforusebytheendusers.
8 Novell SecureLogin User Guide
Figure 1-1 iManager:OneoftheAdministrativeManagementUtilities
Overview 9
Figure 1-2 TheSecureLoginManagement
1.1.2 The Novell SecureLogin Client Utility
YoucanusetheNovellSecureLoginClientUtilitytocustomizetheNovellSecureLogintosuityour
requirements.Forexample,youcansetyourownpassphrasequestionandanswer,andsetyourown
passwordpolicies.
Figure 1-3 TheNovellSecureLoginClientUtility
10 Novell SecureLogin User Guide
2
Accessing the Novell SecureLogin Client Utility 11
2
Accessing the Novell SecureLogin Client
Utility
TheNovellSecureLoginClientUtilityisrepresentedbyaniconinthenotificationarea(system
tray).
TolaunchNovellSecureLogin:
1 ClickStart>Programs>NovellSecureLogin.
AfteryousuccessfullylaunchtheNovellSecureLogin,theappearsinthenotificationarea.
DoubleclickthisicontolaunchtheNovellSecureLoginClientUtility.
ThisiconisashortcuttheNovellSecureLoginfunctionalityonyourworkstation.
1 RightclicktheNovellSecureLoginiconinthenotificationarea.
2 Selectthetaskyouwanttoperform.
Forexample,selectAddApplicationstoadd,delete,andmanagetheapplications.
Figure 2-1 TheAdvancedPreferences
Thefollowingtableprovidesinformationonthetasksavailableinthemenu.Ifataskdoesnot
appearinthemenu,youradministratorhasnotenabledthisfunctionalityforyou.
Option Description
Add Application Starts the Add Applications wizard. Enables an
application for single-sign on by creating a script
that automates the login.
12 Novell SecureLogin User Guide
Manage Logins Launches the Novell SecureLogin Novell
SecureLogin Client Utility.
Adds login IDs (login credentials), links login IDs to
applications, manages password policies, and
manages Novell SecureLogin settings.
New Login Enables you to create multiple single sign-ons or
login IDs for an application. For example, if you
have three accounts on the same application,
SecureLogin manages the three sets of credentials.
SecureLogin provides the option to select the
preferred account when the application starts.
Advanced > Change Preferences Opens the Novell SecureLogin Client Utility, with the
Preferences option selected.
Advanced > Change Passphrase Enables you to change your passphrase question or
passphrase answer.
Advanced > Refresh Cache Refreshes the local cache settings and updates
caches with any changes made at the associated
container or organizational unit level.
Advanced > Backup User Information Backs up the Novell SecureLogin user information
into a file.
Advanced > Restore User Information Restores Novell SecureLogin information from the
backup file.
Advanced > Work Online / Offline Toggles between the online and offline states of
SecureLogin. When you work offline, SecureLogin
uses the local (secondary) cache rather than the
directory.
This option is not displayed in Standalone mode
Active Determines whether SecureLogin is enabled
(active) or disabled.
About Displays the SecureLogin version number and the
status of the data stores. The primary data store is
the directory. The secondary is the local cache.
Log User Off Windows Enables you to shut down all programs, including
SecureLogin, and log out from the workstation.
Performs the same function as the Shut Down >
Log Off option on the Windows Start menu.
Close Shuts down SecureLogin.
Option Description
3
Automating Logging In to Applications 13
3
Automating Logging In to Applications
Anapplicationdefinitionisasetof instructionstellingNovellSecureLoginhowtohandlethelogin
foracertainapplication.SecureLoginusesapplicationdefinitionstoautomaticallylogyouinto
Windows,Web,orJavaapplications.NovellSecureLoginhaspredefinedapplicationdefinitionsfor
someoftheapplications.YoucanusetheApplication
DefinitionWizardtocreatenewapplication
definitions.
Thewizardcapturesandstoresyourloginname(username),password,andanyotherinformation
requiredforauthentication.
Youcanalsowriteyourownapplicationdefinitions.However,werecommendthatyouusethe
ApplicationDefinitionWizardtocreateyourapplicationdefinition.
SecureLoginstoresallapplication
definitionsinasecureencryptedcacheonyourcomputerandin
thecorporatedirectory.
Section 3.1,“RespondingtoPopUpPrompts,”onpage 13
Section 3.2,“PredefinedApplicationDefinitions,”onpage 14
Section 3.3,“EnablinganApplicationforSingleSignOnUsingaPredefinedApplication
Definition,”onpage 15
Section 3.4,“UsingtheDefaultSelections,”onpage 17
Section 3.5,
“UsingtheNovellSecureLoginClientUtilitytoEnableApplicationsforSingleSign
on,”onpage 18
Section 3.6,“UsingaNewApplicationDefinitiontoEnableApplicationsforSingleSignon,”on
page 20
Section 3.7,“ChangingtheNameofanApplicationDefinition,”onpage 21
Section 3.8,“ModifyinganApplicationDefinition,”onpage 21
Section 3.9,“Deletingan
ApplicationDefinition,”onpage 25
3.1 Responding to Pop-Up Prompts
AfterNovellSecureLoginisins talledonyourdesktop,NovellSecureLoginwatchesforapplications
thatarenotenabledforsinglesignon.Upondetectingsuchanapplication,NovellSecureLogin
promptsyoutouseawizardtoenablethoseapplications forsinglesignonandtherebysimplify
futurelogins.
IfNovellSecureLogindetects
anloginscreenonanapplication,itpresentsthefollowingdialogbox.
14 Novell SecureLogin User Guide
Figure 3-1 PrompttoEnableforSingleSignOn
Selectoneofthefollowingoptions:
Iwanttosinglesignusingthedefaultselectionsdonebythewizard:SelectIwanttosingle
signusingthedefaultselectionsdonebythewizardoptiontocreateanapplicationdefinitionusing
thedefaultsettings.
Throughthedefaultsettings,youcancreatean
applicationdefinitiontohandletheusername
andpasswordfieldsandsubmitbuttonidentifiedbytheWizard.
Iwanttosinglesignenablethescreensuingthewizard:IfNovellSecureLogindetectsmore
thantwotextfieldsoronebuttoninalogindialogbox,selectIwanttosinglesignenable
thescreen
usingthewizard(Recommended)option.Throughthisyoucanreviewthefieldsidentifiedbythe
Wizard,confirmthatcorrectfieldsareselectedandbuttonareidentified.
Idonotwanttosinglesignthisscreenatthistime:SelectIdonotwanttosinglesignthisscreen
atthistimeifyoudonotwanttoenableanapplicationforsinglesignonataninstance.
Neverpromptmetosinglesignthisscreen:SelectNeverpromptmetosinglesignthisscreenif
youdonotwanttoenableanapplicationforsinglesignon.Youare
notbepromptedtoenable
theapplicationforsinglesignon,again.
3.2 Predefined Application Definitions
SecureLoginhaspredefinedapplicationdefinitionstoautomaticallycaptureandstorelog in
credentialsformanycommonapplications.
Ifapredefinedapplicationdefinitiondoesnotexistforyourfavoriteapplicationyou,useApplication
DefinitionWizardtocreateanewapplicationdefinitiontocaptureandstoreyourlogoncredentials,
alongwithanyotherinformati on
requiredforauthentication.FordetailsonusingtheApplication
DefinitionWizard,seethe
3.2.1 Windows Applications
SomeofthepredefinedapplicationdefinitionsforWindowsapplicationsinclude:
401KWebLogin
ActiveSync
AOLInstantMessenge
CiscoVPN
Automating Logging In to Applications 15
CitrixProgramNeighborhood
CitrixProgramNeighborhoodAgent
LotusNotesv5andv6.5
MicrosoftOutlook
MicrosoftOutlookExpress
3.2.2 Web Applications
SomeofthepredefinedapplicationdefinitionsforWebapplicationsare:
Amazon.com
eBay
Hotmail
QANTASFrequentFlyer
CNNMemberServices
Monster.com
3.3 Enabling an Application for Single Sign-On Using a
Predefined Application Definition
Theproceduretouseapredefinedapplicationdefinitiontoenableanapplicationdefinitionisthe
sameforallWeb,Windows,andJavaapplications.
1 Launchanapplication.
Ifapredefinedapplicationdefinitionexistsforthatapplication,NovellSecureLogin
automaticallydetectstheapplicationdefinition.
TheSecureLogindialogboxisdisplayed.
2 SelectIwanttosinglesignthescreenusingthepredefinedapplicationdefinition.
SecureLoginidentifiestheapplicationanddisplaysthenameoftheapplicationintheprompt.
3 Youarepromptedtospecifythecredentialsfortheapplication.Specifytheusername,password,
andanyotherinformationrequired.
4 ClickOK.
SecureLoginsavesyourcredentialsandusesthemtologintotheapplication.
Thenexttimeyoulaunchtheapplication,youarenotpromptedforusernameandpassword.
NovellSecureLoginprovidesthis.
3.3.1 Enabling Single Sign-On for Novell WebAccess
ThefollowingexampledemonstratesenablingsinglesignonforaNovellWebAccess.SecureLogin
providesapredefinedapplicationforNovellWebAccess.
ThisprocedureassumesthatyoualreadyhaveaGroupWiseaccount.
1 LaunchNovellWebAccess.
16 Novell SecureLogin User Guide
ApredefinedapplicationdefinitionexistsforNovellWebAccess.NovellSecureLogindetectsthe
applicationandtheSecureLogindialogboxisdisplayed.
2 SelectIwanttosinglesignthescreenusingthepredefinedapplicationdefinition.NovellGroupWise
MessengerV7.0WebLogin.
AnotherenhancementtotheWizardinthisreleaseisthatitdetectsthenameoftheapplication
anddisplaysit.Inthisexample,NovellSecureLoginidentifiesthatyouarecreatingan
application
definitionforNovellGroupWiseWebAccessanditdisplaysthename.
TheEnteryourGroupWiseinformationdialogboxisdisplayed.
Automating Logging In to Applications 17
3 SpecifyyourUsernameandpassword,thenclickOK.
NovellSecureLoginsavesthecredentialsandusesthemtologintoyourGroupWiseWebAccess
account.
Totesttheapplication definition,logoutandlogin.Iftheapplicationisdefinedcorrectlywiththe
correctcredentials,youareloggedinsuccessfully.Ifyour
loginisnotsuccessful,deletethe
applicationdefinitionandrepeattheabovesteps.Youmightalsoneedtoreviewtheapplication
definitionforcompletenessofeventresponsesanderrors.
3.4 Using the Default Selections
1 LaunchtheWebapplicationforwhichyouwanttoenablesinglesignon.
2 NovellSecureLogindetectstheapplicationandpromptsyoutoenablesinglesignon.
Figure 3-2 PrompttoEnableforSingleSignon
3 SelectYes, Iwanttosinglesignusingthedefaultselectionsdonebythewizard.
4 TheEnteryourCredentialsdialogboxisdisplayed.
18 Novell SecureLogin User Guide
5 Specifyyourcredentials,thenclickOK.
NovellSecureLoginsavesyourcredentialsinthedirectory.Thenexttimeyoulau n chthe
application,SecureLoginprovidesthecredentialsforyou.
3.5 Using the Novell SecureLogin Client Utility to Enable
Applications for Single Sign-on
YoucanenableanapplicationforsinglesignonthroughtheNovellSecureLoginClientUtilityas
wellasthroughtheApplicationDefinitionWizard.
1 DoubleclicktheNovell SecureLoginiconinthenotificationarea.ThislaunchestheNovell
SecureLoginClientUtilitywiththeApplicationmenuselected.
2 Click .Alternatively,selectFile>New>Application.TheNewApplicationdialogbox
appears.
Automating Logging In to Applications 19
3 FromthePredefinedApplicationDefinitionlist,selecttheappropriateapplicationdefinition.
4 ClickOK.Detailsoftheselectedapplicationappear.
5 OntheDetailspage,specifytheusernameandpasswordoftheapplication.
6 (Optional)ClicktheSettingstabanddefineyourpreferences.
20 Novell SecureLogin User Guide
7 ClickApplytoapplythenewlogindetails.
8 ClickOKtosaveandexit.
3.6 Using a New Application Definition to Enable Applications
for Single Sign-on
1 DoubleclicktheNovell SecureLoginiconinthenotificationarea.ThislaunchestheNovell
SecureLoginClientUtilitywiththeApplicationmenuselected.
2 Click Alternatively,selectFile>New>Application.TheNewApplica tiondialogbox
appears.
3 SelectNewApplicationDefinition.
4 FromtheTypedropdownlist,selectthetypeofapplication.
Youcan select:
Windows
TerminalLauncher
Startup
Java
Generic
AdvancedWeb
WebwizardScript
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Novell SecureLogin 7.0 SP3 User guide

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