Primera Trio All-In-One Printer Owner's manual

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

USER’SMANUAL

©2016Allrightsreserved.

Forthemostrecentversionofthismanualpleasevisit

http://www.primeratrio.com/download



511402‐031516

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Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY

KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No

liability is assumed for errors contained herein or for incidental or consequential damages in connection

with the furnishing, performance, or use of this material. This document contains proprietary information

that is protected by copyright. All rights are reserved. No part of this document may be photocopied,

reproduced, or translated into another language without prior written consent.

Trademark Acknowledgments: Primera and Primera Trio are registered trademarks of Primera

Technology, Inc. Windows is a registered trademark of Microsoft Corporation. All other trademarks are

the property of their respective owners.

Printing History

FCC Compliance Statement: This device complies with part 15 of the FCC rules. Operation is subject to

the following two conditions: (1) this device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

For Users in the United States: This product is intended to be supplied by a UL listed Direct Plug-In

Power Supply marked "Class 2"or a UL listed ITE Power Supply marked "LPS" with output rated 7.5VDC,

4.5A or higher. This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. In a domestic environment this product may cause radio

interference, in which case the user may be required to take adequate measures. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re-orient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC Rules. You are

cautioned that any changes or modifications not expressly approved in this manual could void your

authority to operate and/or obtain warranty service for this equipment.

For Users in Canada: This digital apparatus does not exceed the Class A limits for radio noise for digital

apparatus set out on the Radio Interference Regulations of the Canadian Department of

Communications. Le present appareil numerique n'emet pas de bruits radioelectriques depassant les

limites applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le brouillage

radioelectrique edicte par le ministere des Communications du Canada.

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TableofContents

Section1:Overview......................................................................................................................................5

1A.IndentifyingtheParts.........................................................................................................................6

1B.SoftwareOverview.............................................................................................................................8

1C.SoftwareUpdatesandVersionInfo..................................................................................................10

1D.RemoteSupport...............................................................................................................................11

1E.LanguageSettings.............................................................................................................................13

Section2:ChangeCartridge........................................................................................................................14

Section3:StowCartridgeforTravel...........................................................................................................17

Section4:LoadPaper.................................................................................................................................20

Section5:Print(PC)....................................................................................................................................22

5A.PrintfromPrimeraTrioApplication.................................................................................................22

5B.PrintfromOtherApplications ...........................................................................................................23

5C.PrinterSettings(Calibrate, Clean, Change&Stow)..........................................................................24

5D.PrintingPreferences(PrintQualityandSpeed)................................................................................26

5E.PrintBorderlessPhoto......................................................................................................................29

Section6:Print(Mac).................................................................................................................................31

6A.PrintfromanyApplication(Mac).....................................................................................................31

6B.CartridgeMaintenance.....................................................................................................................33

6C.PrintingPreferences(PrintQualityandSpeed)................................................................................34

6D.PrintBorderlessPhoto......................................................................................................................35

Section7:Scan(PC).....................................................................................................................................37

7A.Scanadocument,photo,receipt,etc...............................................................................................37

7B.ScannerSettings................................................................................................................................39

7C.ManageScannerPresets...................................................................................................................40

7D.EditingaScanbeforeSaving.............................................................................................................45

7E.ScanningaMulti‐PageDocument.....................................................................................................46

7F.CleanandCalibratetheScanner.......................................................................................................48

Section8:Scan(Mac)..................................................................................................................................50

8A.Scanadocument,photo,receipt,etc.(Mac)...................................................................................50

8B.Scanner–CopierSettings(Mac).......................................................................................................52

8D.ScanningaMulti‐PageDocument....................................................................................................55

8F.CleanandCalibratetheScanner.......................................................................................................56

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Section9:Copy(PCorMac)........................................................................................................................58

9A.Copyadocument,photo,receipt,etc..............................................................................................58

9B.CopySettings(PC).............................................................................................................................61

Section10:BatteryInstallationandUse.....................................................................................................64

Section11:Maintenance,TroubleshootingandTechSupport..................................................................68

11A.ReplacingtheCover........................................................................................................................68

11B.CleaningtheInkCartridge..............................................................................................................71

11C.TechnicalSupport...........................................................................................................................72

11D.Troubleshooting.............................................................................................................................73

Section12:Specifications...........................................................................................................................75

Index............................................................................................................................................................77

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

Section1:Overview

ThankyouforpurchasingaPrimeraTrioPortableAll‐in‐One Printer.TobeginusingyourPrimeraTrio,

pleasereadthismanualcarefully.YourPrimeraTrioincludesthefollowingitems.



PrimeraTrio MicroUSBCable

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ColorCartridgewith

Garageforstorage(31020)

OptionalAccessories(not

included)

International

Plugadapters

Auto‐switching

poweradapter

ScannerCalibrationCard

ColorCartridgeHighYield(53376)

BlackCartridgeHighYield(53377)

Lithium‐IonBattery BlackCartridge(31021)

1A.IndentifyingtheParts

PaperTrayExtension

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PaperRelease



AdjustablePaperGuide



Cartridge

CartridgeCarriageLatch

RetryButton

‐Pressoncetomove

cartridgetochange

orstowposition.

ReplaceableCover

BatteryCompartment

(

Seesection8

)

CartridgeCarriage

PowerButton

‐Whileprinting,presstocancel

theprintjob.



Scanner



RearView



MicroUSBPort Toprintboardingpasses,

documentswithbarcodesor4x6

photos,feedmediahere.

PowerPort

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1B.SoftwareOverview



PCSoftware

PrinterStatus(Errors

aredisplayedhere)

ScanPreview(Lastscanned

documentwillappearhere)

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Information(Printerand

SoftwareandUpdates)

Settings

Print(Printsthe

currentlyselected

Scaninthescan

preview)

Copy(StartsaCopy) 

Scan(StartsaScan)

BatteryChargeIndicator

(AppearsonlyifBatteryis

installedandprinterisusing

batterypower)

ACPowerIndicator

(AppearsifACpowerplugis

connected)

InkLevelIndicator

(ClicktoopenCartridge

Settings)

 

MacSoftware

Scanner‐Copier(Startsa

ScanorCopy)

PrinterStatus(Errors

aredisplayedhere)

AlignorClean(Alignor

CleantheCartridge.)

About(Printerand

Softwareand

Updates)

InkLevelIndicator

(ClicktoopenCartridge

Settings)

BatteryChargeIndicator

(AppearsonlyifBatteryis

installedandprinterisusing

batterypower)

ChangeorStow(Viewa

tutorialonhowtochangeor

stowthecartridge)

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1C.SoftwareUpdatesandVersionInfo

Youcanaccessprinterdriver,firmwareandsoftwareversioninformationbyclickingontheInfoIconin

thePCsoftwareortheAboutbuttonintheMacsoftware.

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Click“Checkforupdates”toconnecttotheinternetandcheckforanynewsoftware,driverorfirmware

updates.Ifupdatesareavailableyouwillbeprompte dtoinstallthem.Followthestepstoinstallnew

software.



Thesoftwareautomaticallychecksforupdatesdaily.

OnaPC,youcanchangethefrequencyofthechecks

byclickingonthesettingsiconandthen“General

Settings.”OnbothPCandMacyoumayalsocheck

forbetaversions.Checktheboxtoenablethis

feature.



1D.RemoteSupport

YoucanaccessremotesupportbyclickingontheInfoIconinthePCsoftwareortheAboutbuttoninthe

Macsoftware.ThiswillallowaPrimeraTriosupportrepresentativetoconnecttoyourcomputerto

helpsolveaproblem.

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Click“Checkforupdates”toconnecttotheinternetandcheckforanynewsoftware,driverorfirmware

updates.Ifupdatesareavailableyouwillbepromptedtoinstallthem.Followthestepstoinstallnew

software.





OnceyouclickonRemoteSupport, aseparateremotesupportclientwillrun.Yourcomputermaywarn

youthataprogramisattemptingtostar t.Please proceedthroughthewarning. 

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

GivethePrimeraTrio

SupportRepresentativethe

IDandPassworddisplayed

toallowthemaccesstoyour

computer

1E.LanguageSettings

ToaccesslanguagesettingsonaPCclickonthegeariconatthetopofthePrimeraTrioapplication.Go

toGeneralSettings. 



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

LanguageandUnits.SettheLanguageby

choosingitfromthedropdownmenu.

Youmayalsosettheunitsofmeasure

here.

Section2:ChangeCartridge



1.PresstheRetrybutton.



2.Thecartridgewillmoveintothechangepositionontheleftsideoftheprinter.

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

STOP!Thecartridgemustbeonthefar

leftsideoftheprinterbeforecontinuing.

Failuretoheedthiswarningwillresultin

damagetotheprinter.



3.Lifttheprintcarriagelatchallthewayopen.Thecartridgewillmoveforwardslightlyoncethelatch

isopenedalltheway.

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

4.Removethecartridgebyliftingstraightup.



Cartridge

CarriageLatch

5.Locateanewcartridgeandremoveitfromitspackaging.Besuretoremovethetapecoveringthe

printheadnozzlesafteryouremovethecartridgefromthecartridgegarage.

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

6.Insertthenewcartridge



7.Closethecartridgecarriagelatch.Youwillhearaclickwhenthelatchiscompletelyclosed.



Removetape

CartridgeGarage

CartridgeCarriageLatch

Click!

Note:Ifthelatchdoesnotclose

easilypushdownlightlyonthe

cartridgefirst.



Section3:StowCartridgeforTravel



Warning!Beforeclosingthecoveryoumuststowthecartridge(turnitsideways)sothatyoucanclose

thecover.

1.Pressthepowerbutton.



2.Thecarriagewillmovethecartridgeintothestowpositionontheleftsideoftheprinter.

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

STOP!Thecartridgemustbeonthefar

leftsideoftheprinterbefore

continuing.Failuretoheedthiswarning

willresultindamagetotheprinter.

3.LifttheCartridgeCarriageLatchintothestowposition.Inthestowpositionthecartridgecarriage

latchisjustbehindthebackedgeofthecartridgeasshownbelow.Youwillseethecartridgemove

forwardslightlywhenthelatchisinthecorrectposition.

Page|18



4.Graspthecartridgecarriagelatch,whileinthestowposition,andturnthecarriagetotheside.The

carriagelatchwillfitintothecorrespondingnotchinthebaseoftheprinter.





Note:Thestowpositionistheonlypositionwhere

thecarriageisallowedtoturneasily.Ifthecarriage

doesnotturneaslilyitisnot

intherightposition.

Notch

5.YoumaynowfolddownthePaperTrayExtensionandclosethecover.

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

6.Finally,topowerofftheprinter,unplugtheUSBandpowercable(ifconnected).



1

2

3

Section4:LoadPaper



Uptotensheetsofpapercanbeloadedintothesheetfeederontheprinter.

1.ToloadstandardletterorA4paper,firstmakesuretheAdjustablePaperGuideismovedtothefar

left.



Page|20



2.AddthepapersothatitistightagainsttherightFixedPaperGuide.



AdjustablePaper

Guide

FixedPaperGuide

10xSheets

ImportantNote:Donotpushthepaperinto

theprinter!Thepapershouldsetinthetray

withoutanyextraforce.Ifforceisrequired

toinsertthepaperyoumayhavetoomany

sheets.Multiplesheetswillfeedthrough

theprinteriftoomanysheetsareinsertedor

paperispushedintotheprinter.

Primera Trio All-In-One Printer Owner's manual

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