AT&T E2116 User manual

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User Manual

2.4 GHz Cordless

Telephone E2116

with Caller ID & Call Waiting

Congratulations on your purchase

of this AT&T product.

Before using this telephone system, you must

read Important Safety Instructions

on pages 34 to 36 of this manual.

NEED HELP?

Our representatives are here

to help you with any questions concerning the

operation of this product, available accessories,

or any other related issues.

Call Toll Free

1 (800) 222-3111

In Canada, Call

1 (866) 288-4268

or visit our website at

www.telephones.att.com

Model No.: AT&T E2116

Product Name: 2.4 GHz Cordless Telephone

Serial No.: SN:

(found on the bottom of the telephone base)

Purchase Date:

Place of Purchase:

Depending on your service, you may see the caller’s number, or the caller’s name and

number. This product can provide information only if both you and the caller are in areas

offering Caller ID service, and if both telephone companies use compatible equipment.

The time and date are sent by the service provider along with the call information.

Information about Caller ID with Call Waiting

AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

This product has a Caller ID with Call Waiting feature that works with

service from your local phone service provider.

Caller ID with Call Waiting lets you see who is calling before you

answer the phone, even when you’re on another call.

You may need to change your phone service to use this

feature. Contact your phone service provider if:

• You have both Caller ID and Call Waiting, but as separate services

(you may need combined service).

• You have only Caller ID service, or only Call Waiting service.

• You don’t subscribe to any Caller ID or Call Waiting services.

You can use this product with regular Caller ID service, and you can use

this product’s other features without subscribing to either Caller ID or

combined Caller ID with Call Waiting service.

There are fees for Caller ID services, and they may not be available in

all areas.

IMPORTANT

CAUTION: To reduce the risk of fire or injury to persons or damage to the tele-

phone, read and follow these instructions carefully:

• Use only Replacement Battery 3301 (SKU 91076. Part Number 80-5071-00-00).

• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode

if burned. Check with local codes for special disposal instructions.

• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause

damage to the eyes or skin. It may be toxic if swallowed.

• Exercise care in handling batteries in order not to create a short circuit, do not allow

conductive materials such as rings, bracelets, or keys to touch the battery. The battery

or conductor may overheat and cause harm.

• Charge the battery provided with or identified for use with this product only in accor-

dance with the instructions and limitations specified in this manual.

• Observe proper polarity orientation between the battery and battery charger.

Do not disassemble your telephone. There are no user-serviceable parts inside. Refer for

servicing to qualified service personnel.

For customer service or product

information, visit our web site at

www.telephones.att.com

or call 1-800-222-3111.

In Canada, call

1-866-288-4268.

STOP!

See page 7

for easy instructions.

You must install and

charge the battery before

using the telephone.

1

Table of contents

CHAN

MUTE

REDIAL

User Manual

2.4 GHz Cordless

Telephone E2116

with Caller ID & Call Waiting

Getting Started

Quick reference guide ........................ 2

Parts checklist ...................................... 4

Before you begin .................................. 5

Telephone base installation ................ 6

Battery installation & charging .......... 7

Wall mounting ...................................... 8

Belt clip & optional headset .................... 9

Telephone Operation

Cordless handset programming .....10

Basic cordless handset operation ..12

Base operation ...................................13

Options while on calls ......................14

Directory

Directory .............................................15

Speed dialing .......................................16

Entering names into directory ........17

Entering numbers into directory ...18

Directory search ................................19

Changing directory entries ..............20

Caller ID Operation

Caller ID operation ...........................21

To review your call log .....................23

To dial a call log entry .......................24

To delete call log entries ..................25

To add entries to phone directory ..26

Appendix

Display screen messages, lights and

tones ......................................................... 27

Troubleshooting .................................29

Important safety instructions ..........34

FCC Part 68 and ACTA ..................37

FCC Part 15 ......................................38

Limited warranty ...............................39

Technical specifications .....................42

Index ..................................................... 43

2

Getting Started

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MUTE

During a call, press to mute microphone

(see page 14).

PHONE/FLASH

Press to make or answer a call.

During a call, press to receive an incoming

call, if Call Waiting is activated (see page 14).

MENU/SELECT

Press to display menu, or to store a

programming option (see pages 10-11).

Quick reference guide

OFF

During a call, press to hang up.

During programming, press to exit

without making changes (see page 10).

SPEAKER

Press to activate cordless

handset speakerphone.

Press again to resume

normal cordless handset use

(see page 12).

CHAN/DEL

During a call, press to switch to another

channel if the call is noisy or unclear (see

page 14).

Press to delete displayed Caller ID entry

(see page 25).

While phone is not in use, press and hold to

delete all Caller ID entries (see page 25).

REDIAL/PAUSE

Press to display last number called (see

page 12).

While dialing or entering numbers into

your directory, press to insert a 4-sec-

ond dialing pause (see page 18).

Time

02 MISSED CALLS

8/12 10:06

AM

Cordless Handset

CID V

While in menus, press to scoll down.

When phone is not in use, press to display

call log entries (see page 23).

While entering names or numbers, press to

delete last character entered.

^DIR

While in menus, press to scoll up.

When phone is not in use, press to

display directory entries (see page 19).

While entering names, press to advance the

cursor to the next space.

Date

3

Getting Started

Quick reference guide

Telephone Base

HANDSET LOCATOR

Press to page the cordless handset.

Press again, press OFF on cordless handset, or place

cordless handset in the base to cancel the page.

CHARGE/IN USE

On steady when cordless handset is positioned

so its battery can charge.

Flashes during incoming ringing.

Flashes when the cordless handset is in use.

NEW VOICE MAIL

If you subscribe to a telephone company Voice Mail service,

MESSAGE WAITING appears in the display and the NEW VOICE

MAIL

light ﬂ ashes when you have unretrieved messages waiting.

4

Getting StartedGetting Started

4

Parts checklist

Telephone base

Cordless handset

Power adapter

Belt clip

Telephone line cord

Wall mount bracket

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Battery pack

Save your sales receipt and original packaging in case you need to ship your telephone

for warranty service.

Battery compartment door

5

Getting StartedGetting Started

Before you begin

Caller ID and Call Waiting

Caller ID with Call Waiting features in

this telephone let you see who's call-

ing before you answer the phone, even

when you're on another call. These

features require services provided by

your local telephone company.

Contact your telephone service pro-

vider if:

• you have both Caller ID and Call

Waiting, but as separate services

(you may need combined service),

• you have only Caller ID service, or

only Call Waiting service, or

• you currently do not have any

Caller ID or Call Waiting services.

You can use this telephone with regu-

lar Caller ID service, and you can use

its other features without subscribing

to either Caller ID or combined Caller

ID with Call Waiting service. There

may be fees for these services, and

they may not be available in all areas.

Caller ID features will work only if

both you and the caller are in areas

offering Caller ID service, and if both

telephone companies use compatible

equipment.

See Caller ID Operation on page 21

for more details about how these fea-

tures work.

Battery Pack for Cordless

Handset

Use only the supplied rechargeable

battery pack or AT&T replacement

battery model 3301 (SKU 91076. Part

Number 80-5071-00-00).

Telephone Operating Range

The cordless telephone handset oper-

ates with the maximum power allowed

by the Federal Communications

Commission (FCC). This cordless

handset and the telephone base unit

can communicate over only a certain

distance - which can vary with the

locations of the base unit and the

cordless handset, the weather, and the

construction of your home or office.

If there is an incoming call but the

cordless handset is out of range, the

cordless handset might not ring - or if

it does ring, the call might not connect

well when

PHONE is pressed. Move

closer to the base, then press PHONE

to answer the call.

If you move out of range during a tele-

phone conversation, you might hear

noise or interference from the cord-

less handset. To improve reception,

move closer to the telephone base

unit.

If you move out of range without

pressing OFF, your telephone will be

left "off the hook" and the line will be

busy. To hang up properly, walk back

toward the telephone base unit while

periodically pressing OFF until the call

is disconnected.

If you experience noise or interference

while on a call, press the CHAN button

until you find a clearer channel.

6

Getting Started

Telephone base installation

Install the telephone base as shown below. Choose a location in a central location

within the home and:

• Away from any other cordless (wireless) device such as cordless telephones, 802.11

wireless router (for example, WiFi).

• Away from other electronic equipment, microwave oven, television, computer, etc.

• If you need to install your phone within the same room as other cordless phones or

wireless products, you may need to select a different channel for your router and or

change the channel on your phone’s handsets (see page 14).

Plug the power adapter into an

electrical outlet not controlled

by a wall switch.

Plug the telephone

line cord into a tele-

phone jack.

NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1-800-222-3111. In

Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch.

7

Getting Started

Battery installation & charging

After battery installation, place the cordless handset in the base and allow to charge for

at least 16 hours before use. You can keep the battery charged by returning the cordless

handset to the base after each use. When the battery is fully depleted, a recharge takes

about 16 hours. The talk time on a fully charged battery is about four hours depending on

environmental conditions, and the standby time is approximately five days. Actual battery

life will depend on usage conditions, and age of battery.

Plug the battery pack

connector securely

into the plug inside

the cordless handset

battery compartment,

matching the color-

coded label. Then

place battery pack

into compartment.

Place cordless handset in base

to charge for at least 16 hours

before first use.

Low battery indicator.

Return cordless handset to

base to recharge when this

symbol flashes. (When in

use the cordless handset

will beep when battery

is low).

Caution: Use only the supplied

rechargeable battery or AT&T replace-

ment battery model 3301 (SKU 91076,

Part number 80-5071-00-00).

Press down on tab

to open the battery

door.

Slide the battery

door up to close.

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BATTERY LOW

0 8/12 10:06

AM

Getting Started

8

Wall mounting

The base can be installed on any standard phone outlet as shown below. Choose a loca-

tion in a central location within the home, away from electronic equipment such as per-

sonal computers, computer routers, television sets or microwave ovens. Avoid excessive

heat, cold, dust or moisture.

Plug power adapter

into electrical outlet.

Plug telephone line

cord into telephone cord

wall jack.

3) Position the wall-

mount bracket over the

wall-outlet mounting

pegs, and press and

slide the wall-mount

bracket down firmly so it

is held securely on the

outlet mounting pegs.

1) Connect telephone line cord and AC

power cord to telephone jack and wall

jacks, as shown on

page 6.

2) Install wall mount bracket onto set. First

put the two front wall-mount-bracket tabs

into the front notches on bottom of tele-

phone base, then squeeze the rear tabs of

the wall mount bracket as you insert them

into the rear notches on the bottom of the

telephone base.

NOTE: To disassemble the wall

mount bracket, squeeze the rear

tabs while lifting up the wall mount bracket

back and away from the telephone base.

Getting Started

Belt clip & optional headset

Install belt clip as shown below if desired.

Snap belt clip into notches on

side of cordless handset. Rotate

and pull to remove.

Plug 2.5 mm headset

into jack on side of cord-

less handset (beneath

small rubber cap).

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For hands-free telephone conversations, you can use any industry standard 2.5 mm

headset (purchased separately). For best results, use an AT&T 2.5 mm headset.

9

10

Telephone Operation

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10

Telephone Operation

RINGER: 1

DATE/TIME

1/01 12:00

AM

RINGER VOL: 2

Cordless handset programming

Follow the steps below to program the cordless hand-

set. To stop at any time, press OFF. If the phone rings,

programming stops automatically so you can answer the

call.

Choose cordless handset ringer sound

1. Press

MENU to begin programming.

2. Press ^ or V until the screen displays

RINGER:

and the current setting.

3. Press SELECT to start changing current setting.

4. Press ^ or V to display 1, 2, 3, or 4. You will hear

a sample of each ringer sound.

5. Press SELECT to choose displayed ringer sound and

exit.

Choose cordless handset ringer volume

1. Press MENU to begin programming.

2. Press ^ or V until the screen displays

RINGER

VOLUME

.

3. Press SELECT to start changing current setting.

4. Press ^ or V to display 1, 2, 3, or OFF. You will

hear a sample of each ringer volume.

5. Press SELECT to choose displayed ringer volume and

exit.

Set cordless handset display date and time

1. Press MENU to begin programming.

2. Press ^ or V until the screen displays

DATE/.

TIME

.

3. Press SELECT to view or change date and time.

4. Press

^ or V to start changing month in the date

and time line at the bottom of the display, then press

SELECT.

5. Repeat Step 4 to set day, hour, minute, and AM/PM.

6. Press

SELECT to save selection and exit.

NOTE: You can choose to set the time manually, or you can allow it to be

set automatically with incoming Caller ID information. The time will be set

automatically only if you subscribe to Caller ID service provided by your local

telephone company (see page 5).

NOTE: If the cordless handset ringer is turned off, the screen will display

RINGER OFF when the cordless handset is idle (not in use). If there are

any un-reviewed calls, the screen will display XX MISSED CALLS instead

of RINGER OFF.

11

Telephone Operation

DIAL MODE: TONE

MESSAGE WAITING

CLEAR? YES

LANGUAGE

Cordless handset programming

Choose dial mode

The dial mode defaults to TONE. If you do not have

touch tone service, you’ll need to change the setting to

pulse by following these steps:

1. Press

MENU to begin programming.

2. Press

^ or V until the screen displays

DIAL

MODE

: and the current setting.

3. Press

SELECT to start changing current setting.

4. Press

^ or V to display TONE or PULSE.

5. Press SELECT to choose displayed dial mode and

exit.

Clear Voice Mail (for all cordless handsets)

If you subscribe to voice mail service provided by your

local telephone company, you will be alerted to new

voice mail messages in two ways. When you press

PHONE, the dial tone will toggle on and off (stutter

tone) and you will receive a text message on the cord-

less handset. To manually remove the stutter tone and

MESSAGE WAITING message on the cordless handset

screen:

• Press

MENU.

• Press

^ or V until the screen displays MESSAGE

WAITING

.

• Press

SELECT then ^ or V to choose YES.

• Press SELECT to select YES and exit.

NOTE: This only turns off the displayed message on the cordless handset

screen; it does not delete your voice mail message(s). Use this feature

when the phone indicates there is voice mail when you have none or you

have accessed your voice mail from a different phone line (while away from

home). If there actually is a new voice mail message, your local telephone

company will continue to send the message which turns the display mes-

sage back on.

Choose cordless handset display language

Your phone will default to English handset screen dis-

plays. If you wish to change them to Spanish, follow

these steps:

1. Press

MENU to begin programming.

2. Press

^ or V until the screen displays

LANGUAGE

.

3. Press

SELECT to start changing current setting.

4. Press

^ or V to display ENGLISH or ESPANOL .

5. Press

SELECT to choose displayed language and exit.

12

Telephone Operation

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12

Telephone Operation

12345678901

Basic cordless handset operation

Making and answering calls

To answer an incoming call, press

PHONE (or SPEAKER,

or any dial pad key). To make a call, press PHONE or

SPEAKER, then dial a number. Press OFF or place the

cordless handset back in the base to hang up.

To preview numbers before dialing, enter numbers first,

then press PHONE or SPEAKER to dial. Press V at any

time to make corrections as you are entering numbers.

The screen displays the elapsed time as you talk (in

hours, minutes and seconds).

Hands-free speakerphone calls

To answer a call, press

SPEAKER. To make a call, press

SPEAKER, then dial a number. During a call you can press

SPEAKER to toggle between hands-free speakerphone

and normal cordless handset use. Press OFF to hang up.

Last number redial

Press

REDIAL on the cordless handset to display the

last number called (up to 32 digits). To dial the number

displayed, press PHONE or SPEAKER. Or, after pressing

PHONE or SPEAKER, press REDIAL to call the last num-

ber dialed.

To delete this number, press REDIAL twice when the

phone is not in use. This will clear the redial memory

and leave it blank.

Temporary ringer silencing

Press

OFF while the phone is ringing to temporarily turn

off the ringer. The next phone call will ring normally.

Redial

NOTE: The elapsed time format is in minutes and seconds “MM:SS” until

one hour has elapsed, then it will change to hours, minutes and seconds

“H:MM:SS”.

Pressing

FLASH to access services from your local telephone service provider

will not affect the elapsed time.

13

Telephone Operation

13

Telephone Operation

Base operation

Handset Locator

Press to page the cordless handset for up to 60 seconds.

Press again, press

OFF on cordless handset, or place cord-

less handset in the base to cancel the page.

NOTE: If the cordless handset is charging in the base, pressing

HANDSET LOCATOR does not generate any paging tone.

14

Telephone Operation

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14

Telephone Operation

Flash

Tone

Volume

V^

Channel

Mute

Options while on calls

Volume control

While on a call, press the

VOLUME buttons on the cord-

less handset to adjust listening volume. To adjust the

speakerphone listening volume, press SPEAKER, then

press the VOLUME buttons.

Call waiting

If you have Call Waiting service, you will hear a beep

if someone calls while you are already on a call. Press

FLASH to put your current call on hold and answer the

new call. You can press this button anytime to switch

back and forth between calls.

Mute

You can press MUTE to silence the microphone while on

a call. You will be able to hear the caller, but your caller

will not be able to hear you until you press MUTE again

to resume speaking. When you press OFF to hang up

the phone, the feature will be canceled.

Temporary tone dialing

If you have pulse dial (rotary) service, you can tempo-

rarily switch to touch tone dialing during a call by press-

ing

*. This can be useful if you need to send tone

signals to access answering systems or long-distance

services. After you hang up or press FLASH the phone

automatically returns to dial pulse (rotary) service.

Channel selection

During a call, if you hear clicks and pops, or if the

speech sometimes fades, press

CHAN on the handset to

scan for a clearer radio channel between cordless hand-

set and base.

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15

Directory

Memory capacity

The directory can store up to 30 entries (including nine

speed dial locations). Each entry can contain a number

up to 24 digits, and a name up to 15 letters long. A con-

venient search feature can help you find and dial num-

bers quickly (see page 19).

Speed dialing

On the cordless handset, the nine speed dial locations (1

through 9) are reserved for numbers you dial frequently.

These numbers can be dialed with two button presses

(see next page).

NOTE: If all memory locations are in use, an error tone with MEMORY

FULL mesage will sound when you attempt to enter a number. This means the

memory is full, and you will not be able to store a new number until you delete

an existing one.

PAT JOHNSON

5550100

16

Directory

16

Directory

Speed dialing

On the cordless handset, numbers called most frequently

can be stored in speed dial locations 1-9 and dialed with

only two button presses.

You can enter 9 Speed Dial numbers of up to 24 digits.

Each number is stored in a one-digit speed dial

location (1-9).

To enter a Speed Dial number

1. Press

MENU to begin programming.

2. Press V or ^ to display

SPEED DIAL

.

3. Press SELECT.

4. Press dial pad to choose speed dial location (1-9).

5. Enter a name up to 15 characters (see page 17), then

press SELECT.

6. Enter a telephone number up to 24 digits (see page

18), then press SELECT.

7. Choose distinctive ringing (yes or no) by pressing V

or ^. If you choose Yes (and if you have Caller ID

service), a different ringing style will alert you when

this person calls.

8. Press SELECT to store the number. You will hear a

confirmation tone.

To call a Speed Dial number

To use speed dialing, press and hold a dial pad button (1-

9) to display the number and name stored in that speed-

dial location, then press

PHONE or SPEAKER to dial.

To edit or delete a Speed Dial number

Press and hold a dial pad button (1-9) to display the

entry you want. Press

SELECT, then press V or ^

until the option you want is displayed (see page 20).

1

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AT&T E2116 User manual

AT&T E2116 User manual

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