AT&T E2727B User manual

14

User Manual

2.4 GHz Cordless

Telephone/Answering

System E2727B

with Caller ID & Call Waiting

Congratulations on your purchase

of this AT&T product.

Before using this telephone system, you must

read Important Safety Instructions

on pages 45 to 47 of this manual.

NEED HELP?

Our representatives are here

to help you with any questions concerning the

operation of this product, available accessories,

or any other related issues.

Call Toll Free

1 (800) 222-3111

In Canada, Call

1 (866) 288-4268

or visit our website at

www.telephones.att.com

Model No.: AT&T E2727B

Product Name: 2.4 GHz Cordless Telephone/Answering System

Serial No.: SN:

(found on the bottom of the telephone base)

Purchase Date:

Place of Purchase:

Depending on your service, you may see the caller’s number, or the caller’s name and

number. This product can provide information only if both you and the caller are in areas

offering Caller ID service, and if both telephone companies use compatible equipment.

The time and date are sent by the service provider along with the call information.

Information about Caller ID with Call Waiting

AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

This product has a Caller ID with Call Waiting feature that works with

service from your local phone service provider.

Caller ID with Call Waiting lets you see who is calling before you

answer the phone, even when you’re on another call.

You may need to change your phone service to use this

feature. Contact your phone service provider if:

• You have both Caller ID and Call Waiting, but as separate services

(you may need combined service).

• You have only Caller ID service, or only Call Waiting service.

• You don’t subscribe to any Caller ID or Call Waiting services.

You can use this product with regular Caller ID service, and you can use

this product’s other features without subscribing to either Caller ID or

combined Caller ID with Call Waiting service.

There are fees for Caller ID services, and they may not be available in

all areas.

IMPORTANT

CAUTION: To reduce the risk of fire or injury to persons or damage to the tele-

phone, read and follow these instructions carefully:

• Use only Replacement Battery 3301 (SKU 91076. Part Number 80-5071-00-00).

• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode

if burned. Check with local codes for special disposal instructions.

• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause

damage to the eyes or skin. It may be toxic if swallowed.

• Exercise care in handling batteries in order not to create a short circuit, do not allow

conductive materials such as rings, bracelets, or keys to touch the battery. The battery

or conductor may overheat and cause harm.

• Charge the battery provided with or identified for use with this product only in accor-

dance with the instructions and limitations specified in this manual.

• Observe proper polarity orientation between the battery and battery charger.

Do not disassemble your telephone. There are no user-serviceable parts inside. Refer for

servicing to qualified service personnel.

For customer service or product

information, visit our web site at

www.telephones.att.com

or call 1-800-222-3111.

In Canada, call

1-866-288-4268.

STOP!

See page 7

for easy instructions.

You must install and

charge the battery before

using the telephone.

1

Table of contents

Getting Started

Quick reference guide ........................ 2

Parts checklist ...................................... 4

Before you begin .................................. 5

Telephone base installation ................ 6

Battery installation & charging .......... 7

Wall mounting ...................................... 8

Belt clip & optional headset .................... 9

Telephone Operation

Cordless handset programming .....10

Basic cordless handset operation ..12

Base operation ...................................13

Options while on calls ......................14

Call transfer ........................................15

Directory

Directory .............................................16

Speed dialing .......................................17

Entering names into directory ........18

Entering numbers into directory ...19

Directory search ................................20

Changing directory entries ..............21

Caller ID Operation

How caller ID works ........................22

About names ......................................23

To review your call log .....................24

To dial a call log entry .......................25

To delete call log entries ..................26

To add entries to phone directory ..27

Answering System Operation

Message capacity ................................28

Day and time announcements ........29

Outgoing announcements ................30

Announcement Only mode .............31

Changing feature options .................32

Message playback ...............................33

Recording and playing memos ........34

Message window displays .................35

Remote access ...................................36

Appendix

Display screen messages, lights and

tones ......................................................... 37

Troubleshooting .................................39

Important Safety Instructions .........45

FCC Part 68 and ACTA ..................48

FCC Part 15 ......................................49

Limited warranty ...............................50

Technical specifications .....................53

Index ..................................................... 54

Remote access wallet card ..............55

14

User Manual

2.4 GHz Cordless

Telephone / Answering

System E2727B

with Caller ID & Call Waiting

2

Getting Started

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

MUTE

During a call, press to mute microphone

(see page 14).

PHONE/FLASH

Press to make or answer a call.

During a call, press to receive an incoming

call if Call Waiting is activated (see page 14).

MENU/SEL/TRANSFER

Press to display menu, or to store a

programming option (see pages 10-11).

During a call, press to transfer a call

(see page 15).

Quick reference guide

OFF

During a call, press to hang up.

During programming, press to exit

without making changes (see pages

10-11).

SPEAKER

Press to activate cordless

handset speakerphone.

Press again to resume

normal cordless handset use

(see page 12).

CHAN/DEL

During a call, press to switch to another

channel if the call is noisy or unclear (see

page 14).

Press to delete displayed Caller ID entry

(see page 26).

While phone is not in use, press and hold to

delete all Caller ID entries (see page 26).

REDIAL/PAUSE

Press to display last number called (see

page 12).

While dialing or entering numbers into

your directory, press to insert a 4-sec-

ond dialing pause (see page 19).

Time

02 MISSED CALLS

8/12 10:06

AM

Cordless Handset

CID V

While in menus, press to scoll down.

When phone is not in use, press to display

call log entries (see page 24).

While entering names or numbers, press to

delete last character entered.

^DIR

While in menus, press to scoll up.

When phone is not in use, press to display

directory entries (see page 20).

While entering names, press to advance the

cursor to the next space.

Date

3

Getting Started

Quick reference guide

14

Telephone Base

HANDSET LOCATOR

Press to page the cordless handsets. Press again,

press OFF on cordless handset, or place cordless

handset in the base or charger to cancel the page.

CHARGE/IN USE

Flashes when one of the cordless handsets is in use.

On steady when the cordless handset is properly positioned to

charge in the base.

Flashes during an incoming call’s ringing.

Answering System Controls (see pages 28-36 )

ANSWER ON/OFF .....Press to turn answering system on or off.

DELETE ......................Press to delete a message during playback. Press and hold to

delete all old messages when idle.

TIME/SET ...................Press to review or set the answering system clock.

SETUP ........................Press to review or change an outgoing announcement.

Press again to review or change answering system options.

CHANGE ....................Press to change a setup option.

REC/MEMO ................Press to record a memo.

14

Press to play or stop playing messages.

14

4

Getting StartedGetting Started

4

Parts checklist

Save your sales receipt and original packaging in case you need to ship your telephone

for warranty service.

Telephone base

Cordless handsets

Power adapters

Belt clips

Battery Packs

Telephone line cord

Wall mount bracket

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

14

Cordless handset charger

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

Battery compartment doors

5

Getting Started

5

Getting Started

Before you begin

Caller ID and Call Waiting

Caller ID with Call Waiting features in

this telephone let you see who's call-

ing before you answer the phone, even

when you're on another call. These

features require services provided by

your local telephone company.

Contact your telephone service pro-

vider if:

• you have both Caller ID and Call

Waiting, but as separate services

(you may need combined service),

• you have only Caller ID service, or

only Call Waiting service, or

• you currently do not have any

Caller ID or Call Waiting services.

You can use this telephone with regu-

lar Caller ID service, and you can use

its other features without subscribing

to either Caller ID or combined Caller

ID with Call Waiting service. There

may be fees for these services, and

they may not be available in all areas.

Caller ID features will work only if

both you and the caller are in areas

offering Caller ID service, and if both

telephone companies use compatible

equipment.

See Caller ID Operation on page 22

for more details about how these fea-

tures work.

Battery Pack for Cordless

Handset

Use only the supplied rechargeable

battery pack or AT&T replacement

battery model 3301 (SKU 91076. Part

Number 80-5071-00-00).

Telephone Operating Range

The cordless telephone handset oper-

ates with the maximum power allowed

by the Federal Communications

Commission (FCC). This cordless

handset and the telephone base unit

can communicate over only a certain

distance - which can vary with the

locations of the base unit and the

cordless handset, the weather, and the

construction of your home or office.

If there is an incoming call but the

cordless handset is out of range, the

cordless handset might not ring - or if

it does ring, the call might not connect

well when

PHONE is pressed. Move

closer to the base, then press PHONE

to answer the call.

If you move out of range during a tele-

phone conversation, you might hear

noise or interference from the cord-

less handset. To improve reception,

move closer to the telephone base

unit.

If you move out of range without

pressing

OFF, your telephone will be

left "off the hook" and the line will be

busy. To hang up properly, walk back

toward the telephone base unit while

periodically pressing OFF until the call

is disconnected.

If you experience noise or interference

while on a call, press the CHAN button

until you find a clearer channel.

6

Getting Started

6

Getting Started

Telephone base installation

Install the telephone base as shown below. Choose a location in a central location

within the home and:

• Away from any other cordless (wireless) device such as cordless telephones, 802.11

wireless router (for example, WiFi).

• Away from other electronic equipment, microwave oven, television, computer, etc.

• If you need to install your phone within the same room as other cordless phones or

wireless products, you may need to select a different channel for your router and or

change the channel on your phone’s handsets (see page 14).

Plug the larger power adapter

into an electrical outlet not con-

trolled by a wall switch.

Plug the telephone

line cord into tele-

phone jack.

NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1-800-222-3111. In

Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch.

7

Getting Started

7

Getting Started

Battery installation & charging

After battery installation, place the cordless handset in the base or charger and allow

to charge for at least 16 hours before use. You can keep the battery charged by return-

ing the cordless handset to the base or charger after each use. When the battery is fully

depleted, a recharge takes about 16 hours. The talk time on a fully charged battery is about

four hours depending on environmental conditions, and the standby time is approximately

five days. Actual battery life will depend on usage conditions, and age of battery.

Plug the battery pack

connector securely

into the plug inside

the cordless handset

battery compartment,

matching the color-

coded label. Then

place battery pack

into compartment.

Low battery indicator.

Return cordless handset to

base or charger to recharge

when this symbol flashes.

(When in use the cordless

handset will beep when battery

is low).

Caution: Use only the supplied

rechargeable battery or AT&T replace-

ment battery model 3301 (SKU 91076,

Part Number 80-5071-00-00).

Press down on tab to

open the battery door.

Slide the battery door up

to close.

Place cordless handset in base

or charger to charge for at least

16 hours before first use.

Plug charger power

adapter into jack on

underside of charger,

then plug adapter into

electrical outlet.

14

BATTERY LOW

0 8/12 10:06

AM

8

Getting Started

8

Getting Started

Wall mounting

The base can be installed on any standard phone outlet as shown below. Choose a loca-

tion in a central location within the home, away from electronic equipment such as per-

sonal computers, computer routers, television sets or microwave ovens. Avoid excessive

heat, cold, dust or moisture.

Plug power adapter

into electrical outlet.

Plug telephone line

cord into telephone cord

wall jack.

3) Position the wall-

mount bracket over the

wall-outlet mounting

pegs, and press and

slide the wall-mount

bracket down firmly so it

is held securely on the

outlet mounting pegs.

1) Connect telephone line cord and AC

power cord to telephone jack and wall

jacks, as shown on

page 6.

2) Install wall mount bracket onto set. First

put the two front wall-mount-bracket tabs

into the front notches on bottom of tele-

phone base, then squeeze the rear tabs of

the wall mount bracket as you insert them

into the rear notches on the bottom of the

telephone base.

NOTE: To disassemble the wall

mount bracket, squeeze the rear

tabs while lifting up the wall mount bracket

back and away from the telephone base.

9

Getting Started

9

Getting Started

Belt clip & optional headset

Snap belt clip into notches on

side of cordless handset. Rotate

and pull to remove.

Plug 2.5 mm headset

into jack on side of

cordless handset

(beneath small rubber

cap).

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

For hands-free telephone conversations, you can use any industry standard 2.5 mm

headset (purchased separately). For best results, use an AT&T 2.5 mm headset.

10

Telephone Operation

NOTE: You can choose to set the time manually, or you can allow it to be

set automatically with incoming Caller ID information. The time will be set

automatically only if you subscribe to Caller ID service provided by your

local telephone company (see page 5). The date and time for the answering

machine need to be set separately (see page 29).

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

10

Telephone Operation

Cordless handset programming

Each cordless handset operates as an individual unit.

The ringer sound, ringer volume, date/time, dial mode

and language must be programmed separately for each

cordless handset. Follow the steps below to program

the cordless handset. To stop at any time, press

OFF.

Choose cordless handset ringer sound

1. Press MENU to begin programming.

2. Press ^ or V until the screen displays

RINGER:

and the current setting.

3. Press SELECT to start changing current setting.

4. Press ^ or V to display 1, 2, 3, or 4. You will hear

a sample of each ringer sound.

5. Press SELECT to choose displayed ringer sound and

exit.

Choose cordless handset ringer volume

1. Press

MENU to begin programming.

2. Press

^ or V until the screen displays

RINGER

VOLUME

.

3. Press

SELECT to start changing current setting.

4. Press

^ or V to display 1, 2, 3, or OFF. You will

hear a sample of each ringer volume.

5. Press SELECT to choose displayed ringer volume and

exit.

Set cordless handset display date and time

1. Press

MENU to begin programming.

2. Press

^ or V until the screen displays

DATE/

TIME

.

3. Press

SELECT to view or change date and time.

4. Press ^ or V to start changing month in the date

and time line at the bottom of the display, then press

SELECT.

5. Repeat Step 4 to set day, hour, minute, and AM/PM.

6. Press

SELECT to save selection and exit.

RINGER: 1

DATE/TIME

1/01 12:00

AM

RINGER VOL: 2

NOTE: If the cordless handset ringer is turned off, the screen will display

RINGER OFF when the cordless handset is idle (not in use). If there are

any un-reviewed calls, the screen will display XX MISSED CALLS instead of

RINGER OFF.

11

Telephone Operation

DIAL MODE: TONE

MESSAGE WAITING

CLEAR? YES

LANGUAGE

Cordless handset programming

Choose dial mode

The dial mode defaults to TONE. If you do not have

touch tone service, you’ll need to change the setting to

pulse by following these steps:

1. Press

MENU to begin programming.

2. Press

^ or V until the screen displays

DIAL

MODE

: and the current setting.

3. Press

SELECT to start changing current setting.

4. Press ^ or V to display TONE or PULSE.

5. Press

SELECT to choose displayed dial mode and

exit.

Clear Voice Mail (for all cordless handsets)

If you subscribe to voice mail service provided by your

local telephone company, you will be alerted to new

voice mail messages in two ways. When you press

PHONE, the dial tone will toggle on and off (stutter

tone) and you will receive a text message on all cord-

less handsets. To manually remove the stutter tone and

MESSAGE WAITING message on all cordless handset

screens:

• Press MENU.

• Press ^ or V until the screen displays MESSAGE

WAITING.

• Press SELECT then ^ or V to choose YES.

• Press SELECT to select YES and exit.

NOTE: This only turns off the displayed message on all cordless handset

screens; it does not delete your voice mail message(s). Use this feature

when the phone indicates there is voice mail when you have none or you

have accessed your voice mail from a different phone line (while away from

home). If there actually is a new voice mail message, your local telephone

company will continue to send the message which turns the display mes-

sage back on.

Choose cordless handset display language

Your phone will default to English handset screen dis-

plays. If you wish to change them to Spanish, follow

these steps:

1. Press

MENU to begin programming.

2. Press

^ or V until the screen displays

LANGUAGE

.

3. Press SELECT to start changing current setting.

4. Press ^ or V to display ENGLISH or ESPANOL .

5. Press SELECT to choose displayed language and exit.

12

Telephone Operation

12

Telephone Operation

Basic cordless handset operation

Making and answering calls

To answer an incoming call, press

PHONE (or SPEAKER,

or any dial pad key). To make a call, press

PHONE or

SPEAKER, then dial a number. Press OFF or place the

cordless handset back in the base or charger to hang up.

To preview numbers before dialing, enter numbers first,

then press

PHONE or SPEAKER to dial. Press V at any

time to make corrections as you are entering numbers.

The screen displays the elapsed time as you talk (in

hours, minutes and seconds).

NOTE: The elapsed time format is in minutes and seconds “MM:SS”

until one hour has elapsed, then it will change to hours, minutes and

seconds “H:MM:SS”.

Pressing FLASH to access service from your local telephone service provider

will not affect the elapsed time. The elapsed time will not be carried over to the

other cordless handset on a transferred call.

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call, press

SPEAKER, then dial a number. During a call you can press

SPEAKER to toggle between hands-free speakerphone

and normal cordless handset use. Press OFF to hang up.

Last number redial

Press REDIAL on the cordless handset to display the

last number called (up to 32 digits). To dial the number

displayed, press PHONE or SPEAKER. Or, after pressing

PHONE or SPEAKER, press REDIAL to call the last num-

ber dialed.

To delete this number, press REDIAL twice when the

phone is not in use. This will clear the redial memory

and leave it blank.

Temporary ringer silencing

Press

OFF while the phone is ringing to temporarily turn

off the ringer. The next phone call will ring normally. You

can answer the call or let the caller leave a message.

This will silence the ringer without disconnecting the call.

If your answering system is on, the caller will be asked to

leave a message.

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

12345678901

Redial

NOTES:

1. Only one cordless handset can

be on a call at a time. If another

cordless handset attempts to join a call,

its screen will display OTHER HANDSET

ON and then OR OUT OF RANGE.

2. Use the speakerphone feature if more

than one person in your household

wishes to be on an active call at the same

time. Or, use the call transfer feature (see

page 15) to transfer an active call from

one system handset to another.

NOTE: This will only turn off the

cordless handset ringer temporarily

that the OFF key was pressed on. Other

cordless handsets and telephone base

will continue to ring normally.

13

Telephone Operation

14

13

Telephone Operation

Base operation

Handset Locator

Press to page all cordless handsets for up to 60 seconds.

Press again, press

OFF on cordless handset, or place cord-

less handset in the base to cancel the page.

NOTE: Pressing OFF on any cordless handset will cancel the page on that

cordless handset, but will not cancel the page.

NOTE: If one of the cordless handsets is charging in the base, pressing

HANDSET LOCATOR does not generate a paging tone.

NOTE: Placing the cordless handset in the base or charger will cancel the

page on that cordless handset, but will not cancel the page.

14

Telephone Operation

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

14

Telephone Operation

Flash

Tone

Volume

V^

Channel

Mute

Options while on calls

Volume control

While on a call, press the

VOLUME buttons on the cord-

less handset to adjust listening volume. To adjust the

speakerphone listening volume, press SPEAKER, then

press the VOLUME buttons.

Call waiting

If you have Call Waiting service, you will hear a beep

if someone calls while you are already on a call. Press

FLASH to put your current call on hold and answer the

new call. You can press this button anytime to switch

back and forth between calls.

Mute

You can press MUTE to silence the microphone while on

a call. You will be able to hear the caller, but your caller

will not be able to hear you until you press MUTE again

to resume speaking. When you press OFF to hang up

the phone, the feature will be canceled.

Temporary tone dialing

If you have pulse dial (rotary) service, you can tempo-

rarily switch to touch tone dialing during a call by press-

ing *. This can be useful if you need to send tone

signals to access answering systems or long-distance

services. After you hang up or press FLASH the phone

automatically returns to pulse dial (rotary) service.

Channel selection

During a call, if you hear clicks and pops, or if the

speech sometimes fades, press CHAN on the handset to

scan for a clearer radio channel between cordless hand-

set and base.

15

Telephone Operation

Call transfer

During a conversation, you can transfer the call to the

other cordless handset.

• Press

TRANSFER to transfer the external call to the

other cordless handset. Your cordless handset will

display CALL TRANSFERRED and the destination

handset will begin ringing.

• To answer the call, press

PHONE or SPEAKER.

NOTES:

1. Before the transferred call is answered, the person at cordless hand-

set that originated the transfer can press

PHONE or SPEAKER to

cancel the transfer function and resume the external call.

2. If the transferred call is not answered within 30 seconds, the cordless hand-

set that originated the transfer will start ringing and show TRANSFERRED

CALL. If PHONE or SPEAKER is not pressed within another 30 seconds, the

external call will end automatically.

3. If the destination cordless handset cannot be found, the cordless handset

that originated the transfer will generate an error tone and continue the exter-

nal call automatically.

4. This unit does not have an intercom function. The cordless handsets cannot

communicate with each other..

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

CHAN

MUTE

REDIAL

TRANSFER

MENU /SEL

16

AT&T E2727B User manual

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