Watchguard Legacy Firebox X Core & Peak User guide

Category
Software
Type
User guide
WatchGuard
®
System Manager
User Guide
Version 7.3
ii WatchGuard System Manager
ADDRESS:
505 Fifth Avenue South
Suite 500
Seattle, WA 98104
SUPPORT:
www.watchguard.com/support
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SALES:
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All Other Countries +1.206.521.8340
ABOUT WATCHGUARD
WatchGuard network security solutions provide small- to
mid-sized enterprises worldwide with effective, afford-
able security. Our Firebox line of extendable, integrated
security appliances is designed to be fully upgradeable
as an organization grows, and to deliver the industry's
best combination of security, performance, intuitive
interface, and value. WatchGuard Intelligent Layered
Security architecture protects against emerging threats
effectively and efficiently, and provides the flexibility to
integrate additional security functionality and services
offered through WatchGuard. Every WatchGuard product
comes with an initial LiveSecurity Service subscription
to help customers stay on top of security with vulnerabil-
ity alerts, software updates, expert security instruction,
and superior customer care.
FOR MORE INFORMATION: Please visit us at
www.watchguard.com or contact your reseller for more
information.
Firmware Version: 7.3
Part Number:
Guide Version: 7.3-1
User Guide 1
Contents
CHAPTER 1 Introduction .....................................................1
Welcome to WatchGuard® ................................................1
WatchGuard System Manager Components .......................2
WatchGuard Firebox ............................................................2
Firebox System Manager ....................................................2
WatchGuard network security features .............................3
WatchGuard LiveSecurity® Service ....................................3
Minimum Hardware and Software ......................................3
Software requirements ........................................................3
Web browser preconditions ................................................4
Hardware preconditions ......................................................4
WatchGuard Options ........................................................4
Firebox X 3-Port Upgrade ....................................................4
Firebox X Model Upgrade ....................................................5
VPN Manager .......................................................................5
High Availability ....................................................................5
Mobile User VPN ..................................................................5
SpamScreen .........................................................................5
BOVPN Upgrade ...................................................................6
Get WatchGuard Options .....................................................6
Controlling and Enabling License Keys ..............................6
2 WatchGuard System Manager v7.3
About this User Guide ......................................................7
CHAPTER 2 Service and Support.........................................9
LiveSecurity® Service Solutions .......................................9
LiveSecurity® Broadcasts ..............................................10
Activating the LiveSecurity® service .................................12
LiveSecurity® Self Help Tools .........................................13
WatchGuard Users Forum ...............................................14
WatchGuard Users Group ...............................................15
Online Help ...................................................................15
Starting WatchGuard Online Help ....................................16
Searching for information .................................................16
Copy the Online Help system to more computers ..........16
Software Requirements .....................................................17
Context-sensitive Help .......................................................17
Product Documentation ..................................................17
Technical Support ..........................................................17
LiveSecurity® Technical Support .......................................18
LiveSecurity® Gold .............................................................18
Firebox Installation Service ...............................................19
VPN Installation Service ....................................................19
Training and Certification ................................................19
CHAPTER 3 Getting Started ..............................................21
Updating Your Software and Configuration .....................22
Collecting Network Information .......................................22
Selecting a Firewall Configuration Mode ..........................24
Routed configuration .........................................................25
Drop-in configuration .........................................................26
Adding secondary networks to your configuration .........28
Dynamic IP support on the external interface ................29
Setting Up the Management Station ...............................30
Software encryption levels ................................................31
Connecting the Firebox X Edge .......................................32
If you use a serial cable ....................................................33
If you connect through a hub ...........................................33
Using the QuickSetup Wizard ..........................................34
User Guide 3
Do a test on the connection .............................................36
Enter the IP addresses ......................................................36
Put the Firebox into operation on your network .................37
After your Installation .....................................................37
Align your security policy ...................................................37
Features of the LiveSecurity® Service .............................38
CHAPTER 4 Basic Firebox Configuration.............................39
Firebox Description ........................................................39
Opening a Configuration File ...........................................41
Opening a configuration from the Firebox ......................41
Opening a configuration from a local hard disk .............42
Saving a Configuration File .............................................42
Saving a configuration to the Firebox ..............................42
Changing the Firebox passphrases .................................44
Setting the Firebox Model ..............................................45
Setting the Time Zone ....................................................45
Setting a Firebox Friendly Name ......................................46
CHAPTER 5 Using Policy Manager to Configure the Network 47
Making a New Configuration File .....................................48
Setting the IP Addresses of Firebox Interfaces .................48
Setting addresses in drop-in mode ..................................48
Using proxy ARP .................................................................50
Setting the addresses in routed mode ............................52
Configuring the external interface ...................................53
Setting the external interface for DHCP ..........................54
Setting the external interface for PPPoE .........................54
Using a static DHCP or static PPPoE address .................55
Adding external IP aliases .................................................56
Adding Secondary Networks ...........................................56
Adding WINS and DNS Server Addresses ........................59
Configuring the Firebox as a DHCP Server .......................59
Adding a subnet .................................................................61
Changing a subnet .............................................................61
Removing a subnet ............................................................61
Adding Basic Services to Policy Manager .........................62
4 WatchGuard System Manager v7.3
Configuring Routes ........................................................63
Adding a network route .....................................................64
Adding a host route ...........................................................65
Firebox interface speed and duplex .................................65
CHAPTER 6 Managing and Monitoring the Firebox...............67
About Incoming and Outgoing Traffic ...............................67
Starting the Firebox System Manager ..............................68
Using the Security Traffic Display ....................................70
Monitoring status information ..........................................70
Selecting the middle of the star .......................................71
Basic System Manager Functionality ...............................71
Monitoring basic indicators ..............................................72
Firebox and VPN tunnel status .........................................72
Monitoring Firebox Traffic ...............................................75
Changing the polling rate and number of log messages 76
Using color for log messages ............................................77
Copying log messages .......................................................78
Doing Basic Tasks with System Manager .........................78
Running the QuickSetup Wizard .......................................79
Flushing the ARP cache ....................................................79
Connecting to a Firebox ....................................................80
Getting more information on the Web .............................80
Starting Firebox tools ........................................................81
Viewing Bandwidth Usage ...............................................82
Viewing Number of Connections by Service ......................84
Viewing Information About Firebox Status ........................86
Status Report .....................................................................86
Authentication ....................................................................92
Blocked Sites ......................................................................92
HostWatch ....................................................................93
HostWatch ..........................................................................94
Connecting HostWatch to a Firebox .................................94
Showing a log file in HostWatch .......................................95
Controlling the HostWatch window ...................................96
Changing HostWatch view properties ..............................96
User Guide 5
CHAPTER 7 Configuring Network Address Translation..........97
Dynamic NAT .................................................................98
Using Simple Dynamic NAT .............................................98
Enabling simple dynamic NAT ...........................................99
Adding simple dynamic NAT entries .................................99
Reordering simple dynamic NAT entries ........................100
Specifying simple dynamic NAT exceptions ...................100
Using Service-Based Dynamic NAT ................................101
Enabling service-based dynamic NAT ............................101
Configuring service-based dynamic NAT ........................102
Configuring Service-Based Static NAT ............................102
Adding external IP addresses .........................................102
Setting static NAT for a service ......................................103
Using 1-to-1 NAT ..........................................................104
Proxies and NAT ..........................................................106
CHAPTER 8 Configuring a Service....................................107
Packet Filters and Proxies ...............................................107
Services and the Policy Manager ...................................108
Selecting Services for your Security Policy .....................108
Incoming and outgoing services .....................................109
Incoming service guidelines ...........................................109
Outgoing service guidelines ............................................110
Adding and Configuring Services ...................................111
Changing the Policy Manager View ................................111
Service Parameters to Configure ...................................112
Adding a service ..............................................................114
Making a new service ......................................................115
Adding more than one service of the same type .........117
Deleting a service ............................................................118
Configuring Service Properties ......................................118
Opening the Service Properties dialog box ...................119
Adding service properties ...............................................119
Adding addresses or users to service properties .........120
Working with wg_icons ....................................................121
Customizing logging and notification .............................122
Service Precedence .....................................................123
6 WatchGuard System Manager v7.3
CHAPTER 9 Configuring Proxied Services .........................127
Protocol Anomaly Detection ............................................128
Customizing Logging and Notification for Proxies ............128
Configuring an SMTP Proxy Service ...............................129
Configuring Incoming SMTP Proxy .................................130
Enabling protocol anomaly detection for SMTP ............135
Configuring the Outgoing SMTP Proxy ...........................138
Configuring A FTP Proxy Service ....................................140
Enabling protocol anomaly detection for FTP ...............141
Selecting an HTTP Service ............................................141
Adding a proxy service for HTTP .....................................142
Configuring a caching proxy server ................................144
Configuring the DNS Proxy Service ................................145
Adding the DNS Proxy Service ........................................145
Enabling protocol anomaly detection for DNS ..............146
DNS file descriptor limit ..................................................147
CHAPTER 10 Using Aliases and Authentication...................149
Using Aliases ..............................................................150
Adding an alias ................................................................150
How User Authentication Works ....................................152
Using external authentication .........................................152
Enabling remote authentication .....................................153
Authenticating from optional networks ..........................153
Authentication Server Types .........................................153
Defining Firebox Users and Groups for Authentication ....154
Configuring Windows NT Server Authentication ..............156
Configuring RADIUS Server Authentication .....................158
Configuring CRYPTOCard Server Authentication ..............159
Configuring SecurID Authentication ...............................161
CHAPTER 11 Intrusion Detection and Prevention ................163
Default Packet Handling ...............................................164
Blocking spoofing attacks ...............................................164
Blocking port space and address space attacks ..........165
Stopping IP options attacks ............................................165
Stopping SYN Flood attacks ............................................166
User Guide 7
Changing SYN flood settings ..........................................167
Blocking Sites .............................................................167
Blocking a site permanently ...........................................168
Creating exceptions to the Blocked Sites list ................169
Changing the auto-block duration ..................................170
Logging and notification for blocked sites ....................170
Blocking Ports .............................................................170
Avoiding problems with approved users ........................172
Blocking a port permanently ..........................................172
Auto-blocking sites that try to use blocked ports .........173
Setting logging and notification for blocked ports ........173
Blocking Sites Temporarily with Service Settings ............173
Configuring a service to temporarily block sites ...........174
Viewing the Blocked Sites list .........................................174
Integrating Intrusion Detection ......................................174
Using the fbidsmate tool .................................................175
CHAPTER 12 Setting Up Logging and Notification ...............177
Developing Logging and Notification Policies ..................178
Logging policy ...................................................................178
Notification policy ............................................................179
Failover Logging ...........................................................179
WatchGuard Logging Architecture ..................................180
Designating Log Hosts for a Firebox ..............................180
Adding a log host .............................................................180
Enabling Syslog logging ...................................................181
Changing the log encryption key ....................................182
Removing a log host ........................................................182
Reordering log hosts ........................................................182
Synchronizing log hosts ...................................................182
Setting up the WatchGuard Security Event Processor ......183
Running the WSEP application ......................................183
Viewing the WSEP ............................................................185
Starting and stopping the WSEP ....................................186
Setting the log encryption key ........................................186
Setting Global Logging and Notification Preferences .......186
Log file size and rollover frequency ...............................187
8 WatchGuard System Manager v7.3
Setting the interval for log rollover .................................187
Scheduling log reports ....................................................188
Controlling notification ....................................................188
Setting a unique Firebox name for log files ..................189
Customizing Logging and Notification ...........................189
Setting Launch Interval and Repeat Count ...................191
Setting logging and notification for a service ...............192
Logging and notification for default packet-handling .192
Logging and notification for blocked sites and ports ...193
CHAPTER 13 Reviewing and Working with Log Files ............195
Log File Names and Locations ......................................195
Viewing Files with LogViewer ........................................196
Starting LogViewer and opening a log file .....................196
Setting LogViewer preferences .......................................196
Searching for specified entries .......................................196
Copying and exporting LogViewer data ..........................197
Displaying and Hiding Fields .........................................199
Working with Log Files .................................................201
Consolidating logs from multiple locations ...................202
Copying log files ...............................................................202
Forcing the rollover of log files .......................................202
Saving log files to a new location ...................................203
Setting log encryption keys .............................................203
Sending logs to a log host at another location .............204
CHAPTER 14 Generating Reports of Network Activity ..........207
Creating and Editing Reports ........................................207
Starting a new report ......................................................208
Editing an existing report ................................................209
Deleting a report ..............................................................209
Viewing the reports list ....................................................209
Specifying a Report Time Interval ..................................209
Specifying Report Sections ...........................................210
Consolidating Report Sections ......................................210
Setting Report Properties .............................................211
Exporting Reports ........................................................212
Exporting reports to HTML format .................................212
User Guide 9
Exporting reports to NetIQ format ..................................212
Exporting a report to a text file ......................................213
Using Report Filters .....................................................213
Creating a new report filter .............................................214
Editing a report filter .......................................................214
Deleting a report filter .....................................................214
Applying a report filter .....................................................214
Scheduling and Running Reports ..................................215
Scheduling a report .........................................................215
Manually running a report ..............................................215
Report Sections and Consolidated Sections ..................215
Report sections ................................................................215
Consolidated sections .....................................................218
CHAPTER 15 Controlling Web Site Access..........................221
Getting Started with WebBlocker ...................................221
Installing the WebBlocker server ...................................221
Downloading the database using WebBlocker ..............222
Configuring the WatchGuard service icon .....................223
Add an HTTP Service .......................................................223
Configuring the WebBlocker Service .............................223
Activating WebBlocker .....................................................223
Allowing WebBlocker server bypass ...............................224
Configuring the WebBlocker Message ...........................224
Scheduling operational and non-operational hours .....225
Setting privileges ..............................................................226
Creating WebBlocker exceptions ....................................226
Managing the WebBlocker Server ..................................228
Installing Multiple WebBlocker Servers ..........................228
Automating WebBlocker Database Downloads ...............229
Installing Scheduled Tasks ..............................................230
CHAPTER 16 Connecting with Out-of-Band Management......231
Connecting a Firebox with OOB Management .................231
Enabling the Management Station ................................232
Preparing a WinNT management station for OOB ........232
Preparing a Win2000 management station for OOB ...232
Preparing a WinXP management station for OOB ........233
10 WatchGuard System Manager v7.3
Configuring the Firebox for OOB ....................................234
Establishing an OOB Connection ...................................234
CHAPTER 17 Introduction to VPN Technology......................237
Tunnels and Tunnel Protocols .......................................238
IPSec .................................................................................238
PPTP ..................................................................................239
Encryption ...................................................................239
Authentication .............................................................239
Extended authentication .................................................240
Internet Key Exchange (IKE) ..........................................240
WatchGuard VPN Solutions ...........................................241
Mobile User VPN ..............................................................242
RUVPN with PPTP .............................................................244
RUVPN with extended authentication ............................244
Branch Office Virtual Private Network (BOVPN) ............244
CHAPTER 18 Designing a VPN Environment........................249
Selecting an Authentication Method ..............................249
Selecting an Encryption and Data Integrity Method .........250
IP Addressing ..............................................................250
NAT and VPNs .............................................................251
Access Control ............................................................252
Network Topology ........................................................252
Meshed networks ............................................................252
Hub-and-spoke networks .................................................254
Tunneling Methods ......................................................255
Determining Which WatchGuard VPN Solution to Use .....256
VPN Installation Services ................................................257
VPN Scenarios ............................................................258
Large company with branch offices: VPN Manager ......258
Medium-sized company with main office and auxillary...259
Small company with telecommuters: MUVPN ...............259
Company with remote employees ..................................260
CHAPTER 19 Activating the Certificate Authority ................263
Public Key Cryptography and Digital Certificates .............263
PKI in a WatchGuard VPN .............................................264
User Guide 11
Defining a Firebox as a DVCP Server and CA ..................267
Managing the Certificate Authority ................................270
Managing certificates from the CA Manager ................271
Restarting the CA .............................................................272
CHAPTER 20 Configuring RUVPN with PPTP ........................273
Configuration Checklist ................................................273
Encryption levels ..............................................................274
Configuring WINS and DNS Servers ..............................275
Adding New Users to Authentication Groups .................276
Configuring Services to Allow Incoming RUVPN Traffic .....277
By individual service ........................................................277
Using the Any service ......................................................278
Activating RUVPN with PPTP .........................................279
Enabling Extended Authentication .................................279
Entering IP Addresses for RUVPN Sessions ...................280
Configuring Debugging Options .....................................281
Preparing the Client Computers ....................................281
Installing MSDUN and Service Packs ............................282
Windows NT Platform Preparation .................................282
Windows 2000 Platform Preparation .............................284
Windows XP Platform Preparation .................................285
Starting RUVPN with PPTP ............................................286
Running RUVPN and Accessing the Internet ...................286
Making Outbound PPTP Connections ............................287
Making Outbound IPSec Connections ...........................287
CHAPTER 21 Configuring BOVPN with Basic DVCP ..............289
Configuration Checklist ................................................290
Creating a Tunnel to a Device .......................................290
Editing a tunnel to a device ............................................292
Removing a tunnel to a device .......................................293
Configuring Logging for a DVCP Server ..........................293
CHAPTER 22 Configuring BOVPN with Manual IPSec ...........295
Configuration Checklist ................................................296
Configuring a Gateway ..................................................296
12 WatchGuard System Manager v7.3
Making a Tunnel with Manual Security ...........................300
Making a Tunnel with Dynamic Key Negotiation ..............303
Making a Routing Policy ...............................................304
Configuring routing policies for proxies over VPN .......307
Changing IPSec policy order ...........................................307
Configuring multiple policies per tunnel ........................308
Configuring services for BOVPN with IPSec ...................308
Enabling the BOVPN Upgrade ........................................309
CHAPTER 23 Configuring IPSec Tunnels with VPN Manager .311
Configuring a Firebox as a DVCP Server and CA .............312
Starting VPN Manager ..................................................312
Adding Devices to VPN Manager (Dynamic Devices Only) 313
Updating a device’s settings ...........................................314
Configuring a Firebox as a DVCP Client (Dynamic Only) ...315
Adding Policy Templates (Necessary for Dynamic) ..........315
Adding resources to a policy template ..........................316
Adding Security Templates ...........................................317
Making Tunnels Between Devices .................................318
Drag-and-drop tunnel procedure ....................................318
Menu-driven tunnel creation ...........................................319
Enabling a Telecommuter Tunnel ...................................320
Editing a Tunnel ...........................................................321
Removing Tunnels and Devices from VPN Manager .........321
Removing a tunnel ...........................................................322
Removing a device ...........................................................322
Giving Remote Access to the DVCP Server ...................322
CHAPTER 24 Monitoring VPN Devices and Tunnels .............325
Monitoring VPN tunnels from System Manager ...............325
Branch Office VPN tunnels ..............................................326
Remote VPN Tunnels .......................................................327
Monitoring VPN tunnels through VPN Manager ...............327
Opening the VPN Manager Window ...............................328
Device Status ...................................................................328
Connection status ............................................................329
Tunnel status ....................................................................329
User Guide 13
Log server status .............................................................329
Making a custom view .....................................................330
CHAPTER 25 VPN Manager and Firebox X Edge & SOHO .....331
Importing Certificates ..................................................331
Microsoft Internet Explorer 5.5 and 6.0 ........................332
Netscape Communicator 4.79 .......................................333
Netscape 6 ......................................................................333
Managing the Firebox X Edge or SOHO 6 .......................334
Microsoft Internet Explorer 5.5 and 6.0 ........................337
Netscape Navigator 4.79 ................................................337
Netscape 6 .......................................................................338
CHAPTER 26 Troubleshooting Firebox Connectivity..............339
Procedure 1: Ethernet Dongle Procedure .......................339
Procedure 2: The Flash Disk Management Utility ............342
Procedure 3: Using the Reset Button ............................343
14 WatchGuard System Manager v7.3
User Guide 1
CHAPTER 1 Introduction
Welcome to WatchGuard®
Historically, it was necessary to use many tools, systems, and personnel
to control the security of your network. Different computer systems
control access, authentication, virtual private networking, and network
control. More computers are used to monitor and report on network
traffic. These expensive systems are not easy to use together or to keep
the software current. WatchGuard System Manager provides an alter-
native with an integrated solution to control these security problems
and helps you to:
• Keep the network security current
• Protect all offices with a connection to the Internet
• Encrypt the messages to and from remote offices and users
• Control all network security system from one location
WatchGuard System Manager is a stable, flexible, and inexpensive net-
work security solution. You can quickly install the hardware and soft-
ware, and the installation of the system includes many features to
make it easy to protect your network. Management tools let you make
a custom security policy, monitor your network traffic, and trouble-
shoot network errors and problems.
Introduction
2 WatchGuard System Manager
WatchGuard System Manager Components
WatchGuard System Manager includes hardware, software, and ser-
vices to help you make a safe network for your users and electronic
information. It includes:
• A Firebox — an integrated security device
• Firebox System Manager — software tools to control and
monitor your system
• LiveSecurity® service — a service that sends e-mail messages
with information about networks and network security
WatchGuard Firebox
The Firebox hardware is a specially made computer which puts a
firewall, virtual private networking, and other network security fea-
tures on one device. The Firebox X has an indicator LED and inter-
face connectors on the forward panel. The Firebox III has indicator
LEDs on the forward panel and interface connectors on the rear
panel. The WatchGuard System Manager software can configure
Firebox III and Firebox X hardware devices.
Firebox System Manager
The Firebox System Manager is a group of software tools that oper-
ate from one location which we call the management station. The
Firebox System Manager lets you to configure and monitor your
network security policy. The Firebox System Manager includes:
Policy Manager
The Policy Manager lets you install, configure, and customize a
network security policy.
Log Viewer
The Log Viewer shows a static view of a log file. It lets you:
- Apply a filter by data type
- Search for words and fields
- Print and save to a file
HostWatch
HostWatch shows the connections through a Firebox from the
trusted network to the external network. It shows the current
connections, or it can show the connections from a list in a log
file.
Minimum Hardware and Software
User Guide 3
Historical Reports
These HTML reports give data to use when you monitor or
troubleshoot the network. The data can include:
-Type of session
- Most active hosts
- Most used services
-URLs
- Other important information
WatchGuard network security features
WatchGuard System Manager includes more than the basic configu-
ration for your network security policy. It also gives you:
• User authentication
• Network address translation
• Remote user virtual private networking (RUVPN)
• Branch office virtual private networking (BOVPN)
• Intrusion detection and prevention
WatchGuard LiveSecurity® Service
The special LiveSecurity service makes the maintenance of network
security easy. The WatchGuard Rapid Response Team sends frequent
e-mail information alerts, software updates, and security alarms to
help you protect your network.
Minimum Hardware and Software
This section tells you about the hardware and software requirements
that are necessary to install and operate WatchGuard System Man-
ager.
Software requirements
WatchGuard System Manager software can run on Microsoft Win-
dows NT 4.0, Windows 2000, or Windows XP as follows:
Windows NT
• Microsoft Windows NT 4.0
• Microsoft Service Pack 4, Service Pack 5, or Service Pack 6a for
Windows NT 4.0
Introduction
4 WatchGuard System Manager
Windows 2000
• Microsoft Windows 2000 Professional or Windows 2000 Server
Windows XP
• Microsoft Windows XP
Web browser preconditions
You must have Microsoft Internet Explorer 4.0 or a subsequent ver-
sion to run the installation from the CD. WatchGuard recommends
one of these HTML-based browsers to look at the WatchGuard
Online Help:
• Netscape Communicator 4.7 or a subsequent version
• Microsoft Internet Explorer 5.01 or a subsequent version
Hardware preconditions
The table that follows shows the necessary minimum and recom-
mended hardware.
.
WatchGuard Options
Options make the WatchGuard System Manager able to be used in
environments and network security policies of different users.
The options that follow are available for WatchGuard System Man-
ager.
Firebox X 3-Port Upgrade
This option lets you operate three more network ports on your Fire-
box X. You can use the added ports to set up DMZs for public serv-
ers or to give protection to more internal components of your
network with your Firebox. When you add this upgrade to your Fire-
box X, you get more functions. These functions operate with the
same configuration tools and processes as your optional port.
Hardware part Minimum Recommended
Memory 128 MB 256 MB
Processor 700 MHz 1.4 GHz
Hard disk space 100 MB 1 GB
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Watchguard Legacy Firebox X Core & Peak User guide

Category
Software
Type
User guide

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