Lenovo ThinkPad T500 Deployment Manual

Category
Software manuals
Type
Deployment Manual
RescueandRecovery4.5DeploymentGuide
Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendixC
“Notices”onpage77.
FourthEdition(June2011)
©CopyrightLenovo2008,2011.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Preface................iii
Chapter1.Overview..........1
PredesktopArea...............1
Windowsenvironment.............2
Rejuvenating................2
HintsandTips................2
Chapter2.Installation.........3
Installationconsiderations...........3
InstallingtheRescueandRecoveryprogram....3
Installationrequirements..........4
Installationcomponents..........4
Installationlogles............5
RescueandRecoveryinstallation......6
RescueandRecoveryenvironmental
variables................9
CompatibilitywithBitLocker.......10
Chapter3.Congurations......13
XMLandADMlecongurations.......13
Recoverymethods.............13
Singlelerestore............13
Filerescue..............14
Operatingsystemandapplications.....14
Restoresystemdriveonly........14
Rejuvenation.............14
Fullrestore..............15
Customrecovery............15
Backups.................17
Schedulingbackupsandassociatedtasks..18
SysprepBackup/Restore.........18
Mappinganetworkdriveforbackups....19
PasswordPersistence..........21
EFSlelimitation............22
Batterypowersettingsforbackups.....22
Completingabackup..........22
MicrosoftMessageQueuing(MSMQ)....22
RescueandRecoveryintheWindows
environment................23
UsingtheRescueandRecoveryprogramin
theWindowsenvironment........23
WorkingwiththePredesktopArea.......25
WorkingwithWIMlesandImageX....26
UsingRRUTIL.EXE...........26
Customizingtheprebootenvironment....32
ConguringtheOperabrowser......36
Changingthevideoresolution.......41
Startupapplications...........41
Passwords..............42
Passwordaccess............43
Logles.................43
CreateRescueMedia............43
Chapter4.Bestpractices......45
Scenario1-Newrollouts..........45
Preparingtheharddiskdrive.......45
Installing...............45
Updating...............47
EnablingtheRescueandRecoverydesktop.47
Scenario2-InstallingwithWIMlesandWindows
7....................48
Scenario3-StandaloneinstallforCDorscript
les...................49
Scenario4-WorkingwithActiveDirectoryand
ADMles.................49
CorporateActiveDirectoryRollout.....49
Scenario5-PerformingaBareMetalRestorefrom
anAdminBackup.............50
Scenario6-ManuallycreatingtheServicePartition
ofSdrive.................50
AppendixA.Administrativetools...53
Commandlinesupport...........53
AWizard.exe..............53
SETPASSWORD............53
RELOADSCHED............53
RRCMDcommand-lineinterface......53
CLEANDRV.EXE............55
CONVDATE..............55
CREATSP...............56
InvAgent...............56
MapDrv................57
RescueandRecoveryBootmanagercontrol
(BMGR32)...............58
BMGRCLEAN...............61
ActiveDirectorySupport...........62
Administrative(ADM)templateles.....62
GroupPolicysettings..........63
AppendixB.Usertasks........75
Windows7................75
Createrescuemedia............75
RescueandRecoveryuserinterfaceswitching..75
©CopyrightLenovo2008,2011
i
AppendixC.Notices.........77Trademarks................78
iiRescueandRecovery4.5DeploymentGuide
Preface
InformationpresentedinthisguideistosupportLenovocomputersinstalledwiththeThinkVantage®
RescueandRecovery®program.
TheRescueandRecoveryprogramisanessentialtoolthatenablesusersandadministratorstorestore
backups,accessles,diagnoseproblems,andmakeEthernetconnectionsiftheMicrosoft®Windows®
operatingsystemwillnotopenorruncorrectly.Italsoenablesdeploymentofcriticalupdatestosystems
thatarecorruptedoroffthenetwork,aswellasautomaticallyapplyingpatchestoasystemwhena
restoreoperationisperformed.TheRescueandRecoveryprogramhelpsreduceITmanagementcostsby
decreasinghelpdeskcallsanddesk-sidevisits,aswellasimprovinguserproductivity.
TheRescueandRecovery4.5DeploymentGuideprovidestheinformationrequiredforinstallingtheRescue
andRecoveryprogramononeormorecomputers,andalsoprovidesinstructionsandscenariosonthe
administrativetoolsthatcanbecustomizedtosupportITorcorporatepolicies.
ThisguideisintendedforITadministrators,orthoseresponsiblefordeployingtheRescueandRecovery
programtocomputersthroughouttheirorganizations.Ifyouhavesuggestionsorcomments,communicate
withyourLenovo®authorizedrepresentative.Thisguideisupdatedperiodically,andyoucancheckthe
latestpublicationontheLenovoWebsiteathttp://support.lenovo.com.ClickThinkVantageandthenclick
theRescueandRecoveryicontolocatethisguide.
ForinformationaboutusingvariouscomponentsincludedintheRescueandRecoveryworkspace,referto
theonlinehelpsystemanduserguidesthatcomewiththeRescueandRecoveryprogram.
©CopyrightLenovo2008,2011
iii
ivRescueandRecovery4.5DeploymentGuide
Chapter1.Overview
TheRescueandRecoveryprogramrepresentsauniquecombinationofThinkVantageTechnologies.This
integratedapplicationprovidesasuiteofpowerfultoolsthatcanbeusedeveniftheMicrosoftWindows
operatingsystemwillnotstart.
TheRescueandRecoveryprogramhasthefollowingfeatures:
TheRescueandRecoveryPredesktopAreaprovidesanenvironmenttostartyourcomputerwhenyou
failtologintotheWindowsoperatingsystem.
TheRescueandRecoveryWindowsenvironmentenablesyoutobackuptheoperatingsystemandles
andrestoretheoperatingsystemandlesinfamiliarinterfaces.
TheRescueandRecoveryprogramenablesyoutostorebackuplesonexternalUSBstoragedevices,
suchasUSBashdrivesandUSBharddiskdrives.
TheRescueandRecoveryprogramenablesyoutostorethebackupdataofmultiplecomputersonone
storagedevice.
TheRescueandRecoveryprogramincludestheoptiontoswitchtoasimplieduserinterfacewithafew
basicoperations,orstaywiththeadvanceduserinterfacewithextendedoptions.Formoreinformationon
interfaceswitching,see“RescueandRecoveryinterfaceswitching”onpage25
.
Note:SomefeaturesofRescueandRecoveryrunundertheWindowsoperatingsystem.Insomeinstances,
thesysteminformationusedintheRescueandRecoveryenvironmentisgatheredwhileWindowsis
running.IftheWindowsoperatingsystemdoesnotfunctioncorrectly,thiswillnotpreventtheRescueand
Recoveryenvironmentfromoperatingnormally.WindowsfunctionsarenotconguredintheRescueand
Recoveryenvironment.
TheRescueandRecovery4.5programsupportsbothlegacyandUniedExtensibleFirmwareInterface
(UEFI)bootmodes,whichmeansitsupportsbothMasterBootRecord(MBR)systemsandGUIDPartition
Table(GPT)systems.YoucanselectthedesiredbootmodeintheBasicInput/OutputSystem(BIOS).
PredesktopArea
TheRescueandRecoveryPredesktopAreaprovidesanemergencyworkspaceforuserswhoareunable
tostartWindowsontheircomputers.RunningunderWindowsPE(PreinstallationEnvironment),the
environmentofferstheWindowslook,feel,andfunctionandhelpsuserssolveproblemswithoutconsuming
ITstafftime.StartingfromtheRescueandRecovery4.5program,WindowsPEthatisusedbyalloperating
systemshasbeenupgradedtothe64–bitversionandallprogramsunderWindowsPEare64–bitversions.
Therefore,themicroprocessoryouuseshouldsupportthe64–bitarchitecture.
TheRescueandRecoveryPredesktopAreahasfourmajorcategoriesoffunctions:
RescueandRestore
Recoveryoverview:Linksuserstohelptopicsaboutthevariousrecoveryoptionsthatareprovided.
Rescueles:EnablesuserstocopylescreatedinWindowsapplicationstoremovablemediaortoa
networkandtocontinuetoworkevenwithadisabledworkstation.
Restorefrombackup:EnablesuserstorestorelesthathavebeenbackedupwiththeRescue
andRecoveryprogram.
Congure
Congurationoverview:LinkstoRescueandRecoveryenvironmenthelptopicsaboutconguration.
Recoverpasswordorpassphrase:Providesauseroranadministratorwiththeabilitytorecovera
passwordorpassphraseintheRescueandRecoveryenvironment.
Communicate
Communicationoverview:LinkstorelatedhelptopicsintheRescueandRecoveryenvironment.
©CopyrightLenovo2008,2011
1
Openbrowser:StartstheOperaWebbrowser(WeborIntranetaccessrequiresawiredEthernet
connection).
Downloadles:Allowsyoutodownloadneededlestothepartitioninthe\SWSHAREfolderin
theWindowspartition.
Mapnetworkdrive:Helpsusersaccessnetworkdrivesforsoftwaredownloadsorletransfer.
Troubleshoot
Systeminformation:Providesdetailsaboutthecomputeranditshardwarecomponents.
Eventlog:Providesdetailsofrecentuseractivitiesandlistingsofcomputerhardwaretoaidin
problemdeterminationandresolution.Theloglesprovideareadablewaytoviewactivitiesanda
setoflogentries.
Note:ThefeatureofviewingtheloglesissupportedonselectmachinetypesofLenovo-branded
personalcomputersonly.
Warrantystatus
TheRescueandRecoveryprogramispreinstalledonLenovo-brandedcomputers.
Windowsenvironment
TheRescueandRecoveryWindowsenvironmentenablesuserstorescuelostdata,applications,and
operatingsystemswiththetouchofabutton.Thiscapabilityreducestime-consuminghelpdeskcalls,
whichresultinsupportcostsavings.
Youcanschedulebackupsofallusers’computers,therebylimitingriskanddowntime.theRescueand
Recoveryprogramoffersyourclientsanextralayerofsupportbypre-conguringautomaticexternalbackup
toaserverorexternalstorage.Backupsareencryptedbydefaultwiththe256AESkey.
Rejuvenating
TheRescueandRecoveryprogramcanoptimizesystemperformancebytakinganewincrementalbackup
andthendefragmentyourharddiskdrive.Therejuvenationprocesshelpseliminateviruses,adware,and
spyware,whilemaintainingyourcurrentsettingsanddata.Therejuvenatefunctionishiddenontheuser
interfacestartingfromtheRescueandRecovery4.5program.Youcanenablethefunctionandgetthe
rejuvenateuserinterfacedisplayedbysettingtheAdministrative(ADM)le.Fordetailedinformation,see
theRejuvenatesettingoftheRestorepolicyinTable32“\RescueandRecovery\Settings\Userinterface”
onpage64
.
HintsandTips
ForhintsandtipsonusingtheRescueandRecoveryprogram,seetheRescueandRecoveryConsiderations
documentlocatedat:
http://support.lenovo.com
2RescueandRecovery4.5DeploymentGuide
Chapter2.Installation
PriortoinstallingtheRescueandRecoveryprogram,youcancustomizetheRescueandRecoveryXML
leforyourenterpriseandthendeployittoclientsystems.TheXMLlepackagedwiththeRescueand
Recoveryprogramisnamedrnrdeploy.xml.OncetheXMLleiscustomizedandinstalled,settingsforthe
RescueandRecoveryprogramaremanagedwiththeregistryorActiveDirectory.Formoreinformation,
seetheaccompanyingXML/ADMSupplementforthedeploymentguidelocatedontheThinkVantage
TechnologiesAdministratorToolspage:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVAN-ADMIN#rnr
Installationconsiderations
TheRescueandRecoveryprogramhastwomaininterfaces.TheprimaryinterfaceoperatesintheMicrosoft
Windowsenvironment.Thesecondaryinterface,whichistheRescueandRecoveryPredesktopArea,
operatesindependentlyoftheWindowsoperatingsystem,intheWindowsPEenvironment.
TheRescueandRecovery4.5programsupportstheWindows7operatingsystemonly.However,itdoes
notsupporttheWindows7operatingsystemthatisupgradedfromtheWindowsXPorWindowsVista®
operatingsystem.
TheWindowsInstallerprogramsupportsupgradingtheRescueandRecovery4.30programorlaterversions
totheRescueandRecovery4.5program.However,allsettingswillnotbepreservedduringtheupgrade.
ItisrecommendedtomakeanewbackupafterinstallingtheRescueandRecovery4.5programonyour
Windows7operatingsystem.Youcanmakethebackupbyusingeitherascriptortheuserinterface.
Notes:
1.TheRescueandRecoveryprogramonlyworkswiththenon-BIOSversionofComputraceiftheRescue
andRecoveryprogramisinstalledrst,andthenComputraceisinstalled.
2.TheStorageManagementSubsystemcannotbeinstalledonacomputerthathastheRescueand
RecoveryprograminstalledwiththeWindowsPEareaalreadyinstalledasavirtualpartition.Both
WindowsPEandStorageManagementSubsystemusetheC:\minintdirectoryfortheirlesystems.The
waytohavebothinstalledatthesametimeistoinstalltheRescueandRecoveryprogramasatype
0x07partition.See“Scenario5-PerformingaBareMetalRestorefromanAdminBackup”onpage50
forinstructions.ThispracticeisapplicableforMBRsystemsonly.
3.ApossiblesecurityriskmaybecreatedwhentheMicrosoftRecoveryConsoleisinstalledonasystem
withtheRescueandRecoveryprogram.MicrosoftRecoveryConsolelooksforallfolderswiththepath
C:\*\system32\cong\andifitndsthatpathitassumesitisanoperatingsystem.Iftheregistryentries
thatrequireaWindowspasswordarenotpresent,thenrecoveryconsolewillallowausertochoosethe
operatingsystemandthengainaccesstotheentireharddrivewithoutneedingtoenterapassword.
InstallingtheRescueandRecoveryprogram
TheRescueandRecoveryinstallationpackagewasdevelopedwithInstallShield10.5PremierasaBasic
MSIproject.InstallShieldPremier10.5usestheWindowsInstallertoinstallapplications,whichgives
administratorsmanycapabilitiestocustomizeinstallations,suchassettingpropertyvaluesfromthe
commandline.ThischapterdescribeswaystouseandruntheRescueandRecoverysetuppackage.Fora
betterunderstanding,readtheentirechapterbeforeyoubegintoinstallthispackage.
Note:Wheninstallingthispackage,refertothereadmelethatispostedontheLenovoWebpageat
http://support.lenovo.com.ClickThinkVantageandthenclicktheRescueandRecoveryicontolocate
©CopyrightLenovo2008,2011
3
thereadmele.TheReadmelecontainsup-to-the-minuteinformationonsoftwareversions,supported
systems,systemrequirements,andotherconsiderationstohelpyouwiththeinstallationprocess.
Installationrequirements
ThissectionaddressessystemrequirementsforinstallingtheRescueandRecoverypackageon
Thinkbrandedsystems.Forbestresults,makesurethatyouhavethelatestversionofthesoftware
installed.ToobtainthelatestversionoftheRescueandRecoveryprogram,gototheLenovoWebsiteat
http://support.lenovo.com.ClickThinkVantageandthenclicktheRescueandRecoveryicontolocate
theprogram.
RequirementsforLenovocomputers
ToinstalltheRescueandRecoveryprogram,Lenovo-brandedcomputersmustmeetorexceedthefollowing
requirements:
Operatingsystem:Windows7
Microprocessor:supportsthe64–bitarchitecture
Memory:1GB
Insharedmemorycongurations,theBIOSsettingformaximumsharedmemorymustbesettono
lessthan8MB.
Innon-sharedmemorycongurations,120MBofnon-sharedmemoryisrequired.
Note:Ifacomputerhaslessthan200MBofnon-sharedmemory,theRescueandRecoveryprogram
willrun;however,theuserwillbeunabletostartmorethanoneapplicationintheRescueand
Recoveryenvironment.
InternetExplorer®5.5orlatermustbeinstalled.
5GBoffreespaceonyourharddiskdrive:1GBfortheRescueandRecoveryprograminstallationand
4GBforthesystemcache.
VGA-compatiblevideothatsupportsaresolutionof800x600and24-bitcolor.
SupportedEthernetcard.
Usermusthaveadministrativeprivileges.
Installationcomponents
ThissectioncontainsinstallationcomponentsoftheRescueandRecoveryprogram.
Administrativeinstallationprocedure
TheWindowsInstallercanperformanadministrativeinstallationofanapplicationorproducttoanetwork
forusebyaworkgrouporforcustomization.FortheRescueandRecoveryinstallationpackage,an
administrativeinstallationunpackstheinstallationsourcelestoaspeciedlocation.
Youcanobtainthesetuppackagefrom:
http://support.lenovo.com
Toperformanadministrativeinstallation,runthesetuppackagefromthecommandlineusingthe/a
parameter:
setup.exe/a
Anadministrativeinstallationpresentsawizardthatpromptstheadministrativeusertospecifythelocations
forunpackingthesetuples.ThedefaultextractlocationisC:\.Y oucanchooseanewlocationwhichmay
includedrivesotherthanC:\.Forexample,otherlocaldrivesormappednetworkdrives.Youcanalso
createnewdirectoriesduringthisstep.
Torunanadministrativeinstallationsilently,youcansetthepublicpropertyTARGETDIRonthecommand
linetospecifytheextractlocation.
4RescueandRecovery4.5DeploymentGuide
ForinstallationtargetdirectorypathsthatdoNOTcontainspaces,usethefollowingcommandline
asanexample:
setup.exe/a/s/v"/qnTARGETDIR=F:\TVTRR"
Forinstallationtargetdirectorypathsthatcontainspaces,anescapecharacter'/'mustbeplaced
precedingthedouble-quotedtargetdirectory:
setup.exe/a/s/v"/qnTARGETDIR=\"F:\TVTRR\RescueandRecovery\""
Note:IfyourversionofWindowsInstallerisnotcurrent,setup.exeisconguredtoupdatetheWindows
Installerenginetoversion3.0.Thisupdatewillcausetheinstallationactiontopromptforarebootevenwith
anadministrativeextractinstallation.Usetherebootproperlytopreventarebootinthissituation.Ifthe
WindowsInstallerisatleastversion3.0,setup.exewillnotattempttoinstall.
Onceanadministrativeinstallationhasbeencompleted,theadministrativeusercanmakecustomizationsto
thesourceles,suchasaddingsettingstotheregistry.
Usingmsiexec.exe
Toinstallfromtheunpackedsourceaftermakingcustomizations,theusercallsmsiexec.exefromthe
commandline,passingthenameoftheunpacked*.MSIle.Themsiexec.exeleistheexecutableprogram
oftheWindowsInstallerusedtointerpretinstallationpackagesandinstallproductsontargetsystems.
ForinstallationpathsthatdoNOTcontainspaces:
msiexec.exe/a"LenovoRescueandRecovery.msi"/qnTARGERDIR=F:\TVTRR
Forinstallationpathsthatcontainspaces:
msiexec.exe/a"LenovoRescueandRecovery.msi"/qnTARGERDIR=\"F:\TVTRR\RescueandRecovery\"
Thefollowingisanexampletousemsiexec.exe.
msiexec/i"C:\WindowsFolder\Proles\UserName\
Personal\MySetups\projectname\productconguration\releasename\
DiskImages\Disk1\productname.msi"
Note:Entertheprecedingcommandasasinglelinewithnospacesfollowingtheslashes.
Forinformationoncommandlineparametersandpublicproperties,gototheMicrosoftWebsiteat:
http://www.microsoft.com
Installationlogles
Theloglerrinstall45w.logiscreatedinthe%temp%directoryifthesetupislaunchedbythesetup.exele
(double-clicktheinstall.exeletorunitwithoutparameters,orextractmsiandrunthesetup.exele).Thelog
lecontainslogmessagesthatcanbeusedtodebuginstallationproblems.Thelogleincludesanyactions
performedbytheAdd/RemoveProgramsappletfromControlPanel.Thelogleisnotcreatedwhenyour
arerunningthesetup.exeledirectlyfromtheMSIpackage.TocreatealogleforallMSIactions,youcan
enabletheloggingpolicyintheregistry.Todothis,createthefollowingvalue:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
Thefollowingtableshowsexamplesofinstallationsusingthesetup.exele.
Table1.ExamplesofrunningSetup.exe
DescriptionExample
Performsilentinstallationwithnoreboot.
setup.exe/s/v”/qnREBOOT=”R””
Performadministrativeinstallation.
setup.exe/a
Chapter2.Installation5
Table1.ExamplesofrunningSetup.exe(continued)
DescriptionExample
Performsilentadministrativeinstallationspecifyingthe
extractlocationfortheRescueandRecoveryprogram.
setup.exe/a/s/v”/qnTARGETDIR=”F:
\TVTRR””
Performsilentuninstallation.
setup.exe/s/x/v/qn
Performinstallationwithnoreboot.Createaninstallation
logintempdirectoryfortheRescueandRecovery
program.
setup.exe/v”REBOOT=”R”/L*v%temp%
\rrinstall45w.log”
PerforminstallationwithoutinstallingthePredesktopArea.
setup.exe/vPDA=0
ThetablebelowshowsinstallationexamplesusingRescueandRecovery.msi:
Table2.
DescriptionExample
Performinstallation.
msiexec/i“C:\TVTRR\RescueandRecovery.msi”
Performsilentinstallationwithnoreboot.
msiexec/i“C:\TVTRR\RescueandRecovery.msi”/qn
REBOOT=”R”
Performsilentuninstallation.
msiexec/x“C:\TVTRR\RescueandRecovery.msi”/qn
PerforminstallationwithoutinstallingthePredesktopArea.
msiexec/i“C:\TVTRR\RescueandRecovery.msi”PDA=0
RescueandRecoveryinstallation
ThefollowinginstructionsareforthelesthatcanbedownloadedseparatelyfromtheIndividuallanguage
lesforLargeEnterprisedownloadpage.
1.ThemaininstallationexecutablesfortheRescueandRecoveryprogramare:
Z936ZISXXXXUS00.exe
Z936ZABXXXXUS00.tvt
whereXXXXisthebuildID.Thisisaself-extractinginstallationpackagethatextractstheinstallation
sourcelesandlaunchestheinstallationusingtheWindowsInstaller.Itcontainstheinstallationlogic
andtheWindowsapplicationles.ThepackagedoesnotcontainanyofthePredesktopAreales.
2.PredesktopAreaUSBase(approximately135MB):Thisisthepasswordprotectedziplethatcontains
theentirePredesktopAreaUSbase.Itsnameisinthefollowingformats:
Z936ZISXXXXUS00.exe
Z936ZABXXXXUS00.tvt
whereABdeterminesthecompatibilityofthePredesktopAreaandXXXXisthebuildid.Thisleis
requiredtoinstallthePredesktopAreaonalllanguagesystems.Thislemustbeinthesamedirectory
asthemaininstallationpackage(eitherinstallationexecutableorRescueandRecovery.msiifextracted
orOEMinstall).TheexceptionstothisareifthePredesktopAreaisalreadyinstalledanddoesnotneed
tobeupgradedorifthepropertyPDA=0issetonthecommandlinewhenexecutingtheinstallation
andthePredesktopArea(anyversion)doesnotalreadyexist.TheWindowsInstallerwillcomparethe
currentPredesktopArea’scompatibilitycodeagainsttheminimumversioncompatibilitycodeand
takethefollowingactionsbasedontheresults:
Currentcode>Minimumcode:TheWindowsInstallerpresentsamessagethatthecurrent
environmentisnotcompatiblewiththisversionoftheRescueandRecoveryprogram.
Currentcode=Minimumcode:TheWindowsInstallercomparesthecurrentversionlevelagainst
theminimumversionlevel.Ifthecurrentlevelisgreaterthanorequaltotheminimumlevel,the
6RescueandRecovery4.5DeploymentGuide
WindowsInstallerlooksfora.tvtlewithacompatibilitycode(forexample:AA,AB)thatisequalto
theminimumversioncompatibilitycodeandalevelthatisgreaterthanthecurrentversionlevel(all
otherversioneldsinthe.tvtlenamemustmatchtheminimumversionexactly).Ifitdoesnotnda
le,theinstallprocesscontinueswithoutupdatingthePredesktopArea.Ifthecurrentlevelisless
thantheminimumlevel,theWindowsInstallerwilllookfora.tvtlewithacompatibilitycode(AAor
AB).thatisequaltotheminimumversioncompatibilitycodeandalevelthatisgreaterthanorequal
totheminimumversionlevel(allotherversioneldsinthe.tvtlenamemustmatchtheminimum
versionexactly).Ifaleisnotfoundmeetingthesecriteria,theinstallationishalted.
Currentcode<Minimumcode:TheWindowsInstallerwilllookfora.tvtlewithacompatibility
code(forexample:AA,AB)thatisequaltotheminimumversioncompatibilitycodeandalevelthatis
greaterthanorequaltotheminimumversion(allotherversioneldsinthe.tvtlenamemustmatch
theminimumversionexactly).Ifaleisnotfoundmeetingthesecriteria,theinstallationishalted.
TheRescueandRecoveryprogramsupportsthefollowinglanguages:
BrazilianPortuguese
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Korean
Norwegian
Portuguese
Russian
Spanish
Swedish
SimpliedChinese
TraditionalChinese
RescueandRecoverycustompublicproperties
TheinstallationpackagefortheRescueandRecoveryprogramcontainsasetofcustompublicproperties
thatcanbesetonthecommandlinewhenrunningtheinstallation.Theavailablecustompublicproperties
are:
Table3.
PropertyDescription
PDA
SpecieswhethertoinstallthePredesktopArea.Default
valueis1.1=installPredesktopArea.0=donotinstall
PredesktopArea.NOTE:Thissettingisnotusedifany
versionofthePredesktopAreaalreadyexists.
CIMPROVIDERSpecieswhethertoinstalltheCommonInformation
Model(CIM)Providercomponent.Defaultistonot
installthecomponent.SpecifyCIMPROIVIDER=1onthe
commandlinetoinstallthecomponent.
Chapter2.Installation7
Table3.(continued)
PropertyDescription
EMULATIONMODESpeciestoforcetheinstallationinEmulationmode
evenifaTrustedPlatformModule(TPM)exists.Set
EMULATIONMODE=1onthecommandlinetoinstallin
Emulationmode.
HALTIFTPMDISABLED
IftheTPMisinadisabledstateandtheinstallation
isrunninginsilentmode,thedefaultisforthe
installationtoproceedinemulationmode.Usethe
HALTIFTPMDISABLED=1propertywhenrunningthe
installationinsilentmodetohalttheinstallationifthe
TPMisdisabled.
ENABLETPM
SetENABLETPM=0onthecommandlinetopreventthe
installationfromenablingtheTPM
SUPERVISORPWSetSUPERVISORPW=“password”onthecommandline
tosupplythesupervisorpasswordtoenablethechip
insilentornon-silentinstallationmode.Ifthechipis
disabledandtheinstallationisrunninginsilentmode,the
correctsupervisorpasswordmustbesuppliedtoenable
thechip,otherwisethechipisnotenabled.
IncludingtheRescueandRecoveryprograminadiskimage
YoucancreateadiskimagethatincludestheRescueandRecoveryprogram.Thisdeploymentguidetakes
PowerQuestandGhostasexamples.
Note:Ifyouplantocreateanimage,youmustcapturetheMasterBootRecord.TheMasterBootRecordis
criticalfortheRescueandRecoveryenvironmenttofunctioncorrectly.
UsingPowerQuestDriveImagebasedtoolswithRescueandRecovery
IfthePowerQuestDeployCentertoolPQIMGCTRisinstalledinthefollowinglocation(X:\PQ),youcancreate
anddeployanimagewiththeRescueandRecoveryprogramwiththefollowingscripts:
Minimumscriptles
Table4.X:\PQ\RRUSAVE.TXT
ScriptlanguageResult
SELECTDRIVE1
Selectstherstharddiskdrive.
SELECTPARTITIONALL(Neededifyouhaveatype0x07
partitionorifyouhavemultiplepartitionsinyourimage.)
Selectsallpartitions.
StorewithcompressionhighStorestheimage.
Table5.X:\PQ\RRDEPL Y.TXT
ScriptlanguageResult
SELECTDRIVE1
Selectstherstharddiskdrive.
DELETEALL
Deletesallpartitions.
SELECTFREESPACEFIRST
Selectsrstfreespace.
SELECTIMAGEALL
Selectsallpartitionsinimage.
RESTORE
Restorestheimage.
8RescueandRecovery4.5DeploymentGuide
Imagecreation
Table6.X:\PQ\PQIMGCTR/CMD=X:\PQ\RRUSAVE.TXT/MBI=1/IMG=X:\IMAGE.PQI
ScriptlanguageResult
SELECTDRIVE1
Selectstherstharddiskdrive.
X:\PQ\PQIMGCTR
Createstheimageprogram.
/CMD=X:\PQ\RRUSAVE.TXT
PowerQuestscriptle.
/MBI=1
CapturestheRescueandRecoveryBootManager.
/IMG=X:\IMAGE.PQI
Createstheimagele.
Imagedeployment
Table7.X:\PQ\PQIMGCTR/CMD=X:\PQ\RRDEPL Y.TXT/MBI=1/IMG=X:\IMAGE.PQI
ScriptlanguageResult
SELECTDRIVE1
Selectsrstharddiskdrive.
X:\PQ\PQIMGCTR
Createstheimageprogram.
/CMD=X:\PQ\RRDEPLY .TXT
CreatesthePowerQuestscriptle.
/MBR=1
RestorestheRescueandRecoveryBootManager.
/IMG=X:\IMAGE.PQI
Createstheimagele.
UsingWIMles,ImageX,andWindows7
Windows7deploymentisbasedondiskimagingusingImageX.ImageXutilizesle-basedimagingwithWIM
lesinsteadofsector-basedimageformats.Consideringthisformattingdevelopment,usethescenario
in“Scenario5-PerformingaBareMetalRestorefromanAdminBackup”onpage50wheninstallingand
deployingtheRescueandRecoveryprogramonWindows7.
UsingSymantecGhost-basedtoolswithRescueandRecovery
WhenyoucreatetheGhostimage,youmustusethecommandlineswitch-ibtocapturetheRescueand
RecoveryBootManager.Also,theimagemustcapturethewholediskandallpartitions.Refertothe
documentationprovidedbySymantecforspecicdetailsonGhost.
RescueandRecoveryenvironmentalvariables
ThefollowingtablecontainsenvironmentalvariablesthatarecreatedwhentheRescueandRecovery
programisinstalled.Thesevariablescanbeusedwhencreatingscriptsorwhenchangingtoadesired
directoryfromacommandprompt.Forexample,tochangethec:\ProgramFiles\Lenovo\Rescueand
Recoverydirectoryfromacommandprompt,typeCD%rr%andpressEnter.
Table8.RescueandRecoveryenvironmentalvariables
EnvironmentalvariableDirectory
%rr%
c:\ProgramFiles\Lenovo\RescueandRecovery
%SWSHARE%c:\SWSHARE
%TVT%
c:\ProgramFiles\Lenovo
%TVTCOMMON%c:\ProgramFiles\CommonFiles\Lenovo
Note:Foracompletelistofvariables,runthesetcommandonacomputerthathastheRescueand
Recoveryprograminstalled.
Chapter2.Installation9
CompatibilitywithBitLocker
ToachievecompatibilitywithBitLockerDriveEncryption,itisrecommendedtoinstalltheRescueand
RecoveryprogramtoyouroperatingsystemafterthepartitionsareproperlysetupwiththeMicrosoft
BitlockerDrivePreparationTool.
WhensettinguptheBitLockerpartition,itisrecommendedtousetheMicrosoftBitLockerDrivePreparation
Tool.Thebootpartitionshouldbeatleast2GBinsize.
IfyoudonotusetheBitLockerDrivePreparationTooltopreparetheBitLockerpartition,youmusthavetwo
partitionsonyoursystemwheninstallingWindows7.Onepartitionshouldbe2GBandmarkedasactive;
thisiswherethebootlesreside.Theotheriswhereyouroperatingsystemisinstalledandwhereyour
datawillreside.WhenWindows7isinstalled,itwilldetectthetwopartitionsandshouldinstallonlythe
bootlestothesmallerpartition.Bothpartitionsshouldbetype0x07.
CompatibilitywithBitLockerwithoutTPM
Ifthesecuritychip(TPM)isnotactivatedintheBIOSSetupUtility,toachievecompatibilitywithBitLocker
withoutTPM,dothefollowing:
1.Rungpedit.mscfromtheStartmenu.TheGroupPolicyEditorwindowopens.
2.ClickComputerCongurationWindowsComponentsBitLockerDriveEncryption
OperatingSystemDrives.
3.EnabletheRequireadditionalauthenticationatstartupoption.
4.SelecttheoptionAllowBitLockerwithoutacompatibleTPM.
BestpracticeofBitLockerencryptiononasystemwiththeRescueandRecovery
program
TohavetheRescueandRecoveryprogramworkcorrectlywithBitLockerinWindows7,thebestpracticeis:
1.UninstalltheRescueandRecoveryprogramifithasbeeninstalled.
2.RestartthecomputerandusetheBitLockerDrivePreparationTooltopreparethesystemforBitLocker
DriveEncryption.
3.InstalltheRescueandRecoveryprogramandrestartthecomputer.
4.StartBitLockerfromControlPanelandchoosethepartitiontoencrypt.
Note:ItisrecommendedtoencrypttheWindowsoperatingsystempartition(usuallydriveC)only.
5.ClickTurnonBitLocker,andfollowtheinstructiononthescreentoencryptthechosenpartition.
Afterthat,arecoverykeyisautomaticallycreated.
6.SavetherecoverykeytoaUSBstoragedevice.
Note:KeeptheUSBstoragedeviceinasecuredplace.Therecoverykeyisneededwhenbootingto
Windows7ortheRescueandRecoveryworkspace.TheBitLockerencryptionwillbelostifthehard
diskdriveisclearedbytheDiskpartcommandsorotherharddisktools.
7.Waituntiltheencryptionprocesscompletes.Afterthat,youcanusetheRescueandRecoveryprogram
toperformbackupandrestoreoperations.
FormoreinformationaboutBitLocker,gototheMicrosoftWebsiteat:
http://support.microsoft.com/kb/933246/
Notes:
1.WhensettingupBitLockerinWindows7,theBitLockerpartitionshouldbeaftertheWindowsoperating
systempartitionforbestresults.IfitisplacedbeforetheWindowsoperatingsystempartition,the
partitionnumberwillneedtobeupdatedintheRescueandRecoveryADMsettings.
10RescueandRecovery4.5DeploymentGuide
2.WhenrestoringasystemthatisusingWindows7andBitLocker,amessagewilldisplay,indicatingthat
therewasanerroratshutdown.Themessagecanbeignoredandeverythingshouldoperatenormally.
3.ForOEMornon-Lenovostandardpreloadsystems,youneedtosuspendtheencryptionoftheWindows
operatingsystempartitionwhenperforminganybackuporrestoreoperationsusingtheRescueand
Recoveryprogram,otherwisetheRescueandRecoveryprogramwillnotenterPDA.
4.YoumightneedtocleartheTPMandencryptthepartitionsagainafterrestoringthesystemfrom
abackupwithBitLockerencryption.
Chapter2.Installation11
12RescueandRecovery4.5DeploymentGuide
Chapter3.Congurations
ThischapterprovidesinformationthatyouwillneedtoconguretheRescueandRecoveryprogramfor
yourenterprise.Withinthischapter,youwillndthefollowingtopics:
“XMLandADMlecongurations”onpage13
“Recoverymethods”onpage13
“Backups”onpage17
“RescueandRecoveryintheWindowsenvironment”onpage23
“WorkingwiththePredesktopArea”onpage25
“Logles”onpage43
“CreateRescueMedia”onpage43
XMLandADMlecongurations
CongurationsfortheRescueandRecoveryprogramaredonewiththeXMLle,throughtheregistry,and
withActiveDirectory.OncetheXMLleiscustomizedandinstalled,settingsfortheRescueandRecovery
programaremanagedwiththeregistryorActiveDirectory.Formoreinformation,seetheaccompanying
ThinkVantageTechnologiesXML/ADMSupplementforthedeploymentguidelocatedontheThinkVantage
TechnologiesAdministratorToolspage:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVAN-ADMIN#rnr
Recoverymethods
Withinthissection,youwillndinformationforrestoretypesandrecoverymethodssuchasrejuvenation,
customrecovery,andexpressrepair.Thefollowingmethodsareusedforrestoringles:
“Singlelerestore”onpage13
“Filerescue”onpage14
“Operatingsystemandapplications”onpage14
“Restoresystemdriveonly”onpage14
“Rejuvenation”onpage14
“Fullrestore”onpage15
“Customrecovery”onpage15
Notes:
1.TheRescueandRecoveryprogramcannotcapturecachedcredentialsforadomainuserafterarestore
operation.
2.OnMBRsystems,theRescueandRecoveryprogramcannotrestorepartitionsthatarecreatedand
placedphysicallybeforethesystemdrive.
3.TheRescueandRecoveryprogramdoesnotsupportafullrestoreoperationifyoubootyoursystem
fromanotherexternalmedium.Forexample,ifyouperformafullrestoreoperationfromyourUSBhard
diskdrive,makesurethatyoubootyoursystemfromthisUSBharddiskdriveaswell.
Singlelerestore
SinglelerestorepromptstheuserfortheBackupStoragelocation,andthentheuserselectsabackup.The
RescueandRecoveryprogramwilldisplaylesthattheuserisauthorizedtoaccess.Theuserthenselects
theles,folders,orbothtoberestoredandthesystemwillrestorethemtotheiroriginallocations.
©CopyrightLenovo2008,2011
13
Filerescue
Filerescueusedbeforerestore,promptstheuserforthebackupstoragelocationandthentheuserselects
abackup.TheRescueandRecoveryprogramwilldisplaythelesthatthecurrentuserisauthorizedto
access.Theuserthenselectstheles,folders,orbothtoberescued.Excludingthelocalharddisk,the
systemwilldisplayavailablelelocationswherethelescanberescued.Theuserwillneedtochoosea
destinationwithsufcientspacefortherescuedlesandthesystemrestoreles.
Operatingsystemandapplications
OperatingsystemandApplicationsgivestheusertheoptiontoselectabackupbeforethesystemdeletes
les.Filesdesignatedtobedeletedaredenedbytherulesintheregistry.Whenabackuphasbeen
selected,thesystemwillrestorethelesdenedbytheregistryfromtheselectedbackup.Thereare
optionsintheregistrylethatcanspecifyaprogramtorunbeforearestoreoperationorafterarestore
operation.SeetheThinkVantageTechnologiesXML/ADMSupplementformoreinformationaboutregistry
settingsandvalues.
Notes:
1.OperatingsystemandApplicationsalwaysusePasswordPersistence.
2.OperatingsystemandApplicationsrestoreisnotavailablefromCD/DVDbackup.
YoucanaddcustomtaskstorunbeforeandafterbothBackupsandRestores.SeeThinkVantage
TechnologiesXML/ADMSupplementforthebackupandrestoresettings.
Restoresystemdriveonly
Thisfunctionenablesyoutorestoreonlythesystemdrivetothestatewhenyoumakethelatestbackupof
thesystemdrive.Ifyouhavemultiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoreonly
thesystemdriveandleavetheotherpartitionsintact.
Rejuvenation
Whenyouneedtorejuvenateyoursystem,theRescueandRecoveryprogramwilloptimizesystem
performancebytakinganewincrementalbackupandthendefragmentyourharddiskdrive.Therejuvenate
processhelpseliminateviruses,adware,andspyware,whilemaintainingyourcurrentsettingsanddata.The
rejuvenatefunctionishiddenontheuserinterfacestartingfromtheRescueandRecovery4.5program.You
canenablethefunctionandgettherejuvenateuserinterfacedisplayedbysettingtheADMle.
Torejuvenateyoursystem,dothefollowing:
1.EnabletherejuvenatefunctionandgettherejuvenateuserinterfacedisplayedbysettingtheADMle.
Fordetailedinformation,seetheRejuvenatesettingoftheRestorepolicyinTable32“\Rescueand
Recovery\Settings\Userinterface”onpage64
.
2.FromtheRescueandRecoveryinterface,clicktheRestoreyoursystemfromabackupicon.The
Restoreyoursystemscreenisdisplayed.
3.OntheRestoreyoursystemscreen,selectRejuvenateyoursystem.
4.Choosethedriveandbackupthatyouwanttousetorejuvenateyoursystembycompletingthe
followingprocedure:
a.Selecttheappropriatedrivefromthedrop-downmenuofavailabledrives.Backuplesonthe
selecteddrivearedisplayedbytheRescueandRecoveryinterface.
b.Selectthebackuplethatyouwanttousetorejuvenateyoursystem.
c.ClickNext.
d.Conrmthattheselectedbackupistheonethatyouwanttousetorejuvenateyoursystem,and
thenclickNexttobegintherestoreprocess.
14RescueandRecovery4.5DeploymentGuide
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Lenovo ThinkPad T500 Deployment Manual

Category
Software manuals
Type
Deployment Manual

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