User Guide
Quartet 2000
Cordless Additional Handset & Charger
This equipment is not designed for making emergency telephone calls
when the power fails. Alternative arrangements should be made for
access to emergency services.
Please open this page for an ‘at a glance’
guide to your Quartet 2000 Additional
Handset and Charger.
At a glance
Charger
Redial
Stores last 3 numbers
dialled.
Charging light
Illuminates when a handset
is charging.
Directory
To call and store up to 20
names and numbers.
Command buttons
Used in conjunction with
Display screen options.
Earpiece volume control
Increase or decrease
volume during a call.
In use light
Lights up when ringing or
a new message is waiting.
Recall
For use with switchboards.
Aerial
Extendable.
Talk
For making and ending calls.
Options
For navigating through the menu.
Display screen/Message Centre
Shows number of stored messages
and all status displays.
Keypad
Keys 0 - 9 plus
✱
and
#
.
Registration button
For registering new handsets
to the Quartet 2015 base unit.
Power light
Illuminates when
power is switched on.
Aerial
Extend for use.
Base unit
1
3
In this guide
At a glance 1
Introduction 4
Setting up 5
Registering your handset 7
Using Additional Handsets 9
Wall mounting 11
Help 12
Technical advice 14
This guide shows you how to register your
Additional Handset and use the basic functions
of your Quartet system. To use the full range of
features, see your original Quartet User Guide.
Unpacking your Quartet 2000
Additional Handset and Charger
Check that your Quartet Additional Handset
is complete. When you unpack you should
have:
Cordless handset
Charger
Wall plugs and screws
13 amp mains power
adaptor plug
4
Introduction
Your BT Quartet 2000 Additional Handset and Charger is for use with the
Quartet range of cordless products and is made to BT’s high standards.
For your records
For warranty purposes, proof of purchase is
required, so please keep your receipt.
Date of purchase:
Place of purchase:
Serial number (on the underside of the charger):
Purchase price:
Plug one end of the mains power lead into the
charger and the other into a mains power
socket and switch on.
Place the handset in the charger.
Before you use your Quartet Additional
Handset for the first time it is important to
have the handset batteries fully charged. We
recommend that you leave the handset on the
charger for at least 24 hours.
5
Setting up
Follow these steps to get your Quartet Handset and Charger ready for use.
Situating your Additional
Handset and Charger
You can stand your Additional Handset and
Charger on a desk or any flat surface.
Make sure your Quartet Additional Handset
and Charger can be wall mounted (see page 11
for instructions).
Before wall mounting make sure it is:
•within range of the Quartet base unit.
•within 2 metres of a mains power socket.
Do not stand it on carpets or other similar
surfaces which might generate fibres.
PLEASE NOTE
If you have any problems setting up or using your
Quartet Additional Handset and Charger, call the
BT Quartet Helpline on 08457 697330.
1
Plug your Quartet charger into
the mains power socket
2
Charge the handset batteries for
at least 24 hours
Extend the aerial on the handset for optimum
performance.
You are now ready to register your Additional
Handset with your Quartet base unit.
6
3
Aerial
Extendible
handset
aerial
Battery Low Indication
When the batteries need re-charging, the display
will show a ‘battery low’ symbol. Replace the
handset on the charger to re-charge.
Press the BLACK button on the base
unit.
BLACK
BUTTON
A double beep sounds and the display
returns to standby. Your handset is
now registered to the Quartet base unit.
7
Registering your handset
All Additional Handsets must be registered
with the Quartet base unit before you can use
it. You can have up to 3 Additional Handsets
registered to your Quartet base unit, plus the
original handset purchased with the base unit.
Press buttons in order shown
Charge the handset for 24 hours.
The handset display will show
YES
Press YES. The display shows
HANDSET 2
, with
2
flashing.
KEYPAD
Enter the number of the handset to be
registered. If yours is the second of
two, enter
2, if the first, enter 1 etc.
OK
Press OK. This display shows
PRESS
BASE BUTTON.
To register an Additional Handset
Options
REGISTER
YES
8
Press buttons in order shown
If you want to re-register your
Additional Handset with a different
Quartet unit, the handset needs to
be reset.
Press the
VOLUME button and the
REDIAL button together until the
display shows
RESET
.
OK
Press OK to confirm.
The handset shows REGISTER.
OK
Press OK. This display shows
PRESS
BASE BUTTON.
Press the BLACK button on the base
unit.
BLACK
BUTTON
A double beep sounds and the display
returns to standby. Your handset is
now registered to the Quartet base unit.
Redial
VOL
To register your handset to
another Quartet unit
NOTE
If the handset is reset, the Directory memories
will be erased and the handset options will return
to their original settings.
9
Using Additional Handsets
Your Quartet 2000 Additional Handset, once
registered to your Quartet base unit, will
operate in exactly the same way as your
existing Handset(s). For instance, if you have
a Quartet 2015, you can use your Handset
to operate the in-built answering machine as
well as the telephone features.
Any registered Handset is capable of
accessing/operating the settings of the base
unit, such as base ringer tones etc. However,
the settings of the individual handsets, such
as the handset ringer volume, can only be
changed from that particular handset and not
from any other.
Follow the steps shown in the main Quartet
User Guide to make and receive calls, store
numbers in the directory, operate the
answering machine*, use BT Select Services
and change the original settings on your phone.
Directory
Each Handset has an individual name and
number Directory, which is unique to that
handset and not accessible from any other.
Therefore, if you have 4 Handsets registered
to your base unit, your system will have the
total capacity to record 80 names and numbers!
Display symbols
The following symbols may appear on your
handset display.
*Only if your handset is registered to a Quartet 2015.
Symbol Meaning
Battery Low
Call Transfer
In Use
Answering
machine ON
You have messages
stored on your
answering machine
Flashing indicates
you have new
messages stored
*
*
*
You can transfer incoming calls
between handsets registered to your
Quartet system.
When you have answered the call
TRANS
Press TRANS. The display shows
and
TRANSFER X
, (
X
is the number of
one of the handsets).
KEYPAD
Enter the number of the handset to
which you want to transfer the call.
OK
Press OK. The display shows your
handset number and .
Press
TALK or replace the handset on
the charger. Your call is transferred to
the other handset which will ring.
10
To transfer a call to another
handset
PLEASE NOTE
If the handset to which you are trying to
transfer the call does not answer within
30 seconds, the call will ring back at your
handset.
11
Wall mounting
Your BT Quartet 2000 can be wall-mounted
using the screws and wall plugs provided.
Before you wall-mount your Quartet 2000
charger check that:
• The wall can support the weight of the
equipment.
• The position you choose leaves enough
space for the Charger and Handset to clear
any obstruction on the wall when the aerial
is extended.
• Your Additional Handset is within range of
the base unit and has a clear signal. For best
results, avoid mounting the Charger near
large metal objects and keep the number of
walls between the base unit and charger to
a minimum.
1 Using a pencil, mark two holes on the wall
48mm apart in the position you want to
mount your Charger.
2 Drill two holes suitable for the screws and
wall plugs supplied (if required).
3 Drive the screws into the wall, leaving
about 9mm free on which to hang the
Charger.
4 Remove the back panel of your Charger
as shown.
5 If it is more convenient, you can also turn
the back panel around and attach it to the
bottom of the charger.
6 Press the power cord into its guide groove
before you hook the unit over the screws.
7 Hook the holes on the back of the charger
over the screw heads.
To wall-mount the Quartet 2000
Charger
12
Help
If you have any difficulty using your Quartet
Additional Handset, look in this section first
for solutions to the most common problems.
Phone does not ring
Check that the handset ringer volume is not
switched off.
Check that no other connected phones are
off hook.
Check whether you have too many phone
extensions in your home or office. For help
with this, please refer to the section ‘How
many phones can you have?’ in Technical advice
on page 14.
BT can supply a REN booster to support up
to 8 separate pieces of equipment connected
to your line.
Handset does not register to a base unit
Are you within range of the base unit?
No dialling tone
Check that no other extension is in use.
Make sure that you are within range of the
Quartet base unit. Move closer and try again.
Handset beeps
You have new messages recorded on your
answering machine. Play them and the
beeping will stop.
Your handset may be out of range and you
will need to move closer the the base unit.
Batteries may be low, ensure that they are
charged.
Reception is poor during a call
You may need to change the channel. You can
do this during the call.
Your handset may be out of range and you
will need to move closer to the base unit.
BT Helpline 08457 697330
Please call the BT Helpline (local call rates)
if you need further assistance with your
BT Additional Handset. Please have your
Additional Handset Serial Number ready
when calling the Helpline.
For your convenience please enter the Serial
Number, place and date of purchase on
Page 4 of this user guide.
Safety instructions
Use only the power adaptor supplied
and the handset battery pack
supplied.
There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend that
you unplug your Additional Handset and
Charger from the mains power during storms.
The Quartet base unit, handset and
charging units produce a small
amount of heat during use.
Therefore, we advise against placing these
products on antique, veneered or wooden
surfaces as damage may occur.
Do not use your Additional Handset
and Charger in damp, humid
conditions such as bathrooms.
Emergency services
The emergency services can be contacted in
the UK by dialling
999. You may also dial 112,
which is valid in any country that is a member
of the European Community.
In certain situations you may not be able to
make an emergency call:
• If the telephone line is disconnected.
• If there is a line fault, whether on your
phone or in the network.
• If there is a power failure.
If your BT Quartet base unit is connected to
a PBX (switchboard), you may have to dial an
access number before entering 999 to contact
the emergency services.
It is recommended that alternative
arrangements are provided to enable you to
make emergency calls during a mains power
failure.
13
14
Technical advice
Environment
Your BT Additional Handset and Charger
should be kept free of dust, moisture, high
temperature and vibration, and it should not
be exposed to direct sunlight. It should not be
used in bathrooms or near water.
Your Additional Handset and Charger is
designed to be operated in a normal office or
domestic environment only, where the relative
humidity is no more than 60%.
Maintaining your Additional Handset
and Charger
Clean with a soft, dry cloth, do not use a damp
cloth. Do not use abrasive materials, solvents
or aerosol cleaners as these may damage the
unit. Do not place on untreated antique
furniture.
How many phones can you have?
Although you may have any number of sockets,
it is important to limit the number of phones
and other pieces of apparatus connected in
order to ensure that each phone will ring.
All telephone equipment has a Ringer
Equivalence Number (REN), which is used to
calculate how many pieces of apparatus may
be connected to any one telephone line.
Telephones provided by BT have a REN of 1,
unless otherwise stated on the underside of
the phone. Even where the number of
telephones has been limited, there is no
guarantee that different types of phone on the
same line will ring, even when the REN is
less than 4.
You must not connect more than 4 products
to a single line.
Network connection information
Your Additional Handset and Charger is
designed to work with both BT and other UK
networks, including cable.
Although this equipment can use either Loop
Disconnect (Pulse) or DTMF (Tone) signalling,
the performance of the DTMF (Tone) signalling
is subject to regulatory requirements for
correct operation. It is therefore strongly
recommended that your equipment is set to
use DTMF (Tone) signalling for access to
public or private emergency services.
DTMF signalling also provides faster call
set-up.
Advice on connection to BT systems can
be obtained by dialling BT Freefone 0800
800 152.
15
Guarantee
If you own your BT Additional Handset and
Charger and it is under BT’s guarantee, BT
guarantees the product for one year, provided
that:
The goods have only been used for their
intended purpose, and have not been
subjected to misuse or been wilfully or
accidentally damaged.
The goods have not been tampered with or
repaired by anyone other than BT, its staff or
its agents.
If a fault does occur, and you bought the unit
yourself, it will be repaired or replaced free of
charge, provided you return it to where you
purchased it and produce your receipt.
The terms and conditions of this guarantee
do not affect your statutory rights.
If you own your BT Additional Handset and
Charger, but the guarantee period has
expired:
If your BT Additional Handset and Charger
needs repair after the guarantee period has
ended, it must be repaired so as to remain
compliant with the approval requirements for
connection to the telephone network.
For details of BT’s recommended repair
agents, please call BT free of charge on
Freefone 0800 800 150, or visit your nearest
BT shop.
APPROVED for connection to
telecommunication systems specified
in the instructions for use subject to
the conditions set out in them
504624
CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC
(Low Voltage Directive)
Offices in Europe, North America,
Japan and Asia Pacific.
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
Touchtone™ is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 1998.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in Thailand. Quartet 2000 Issue 1 (11/98) 2
Designed by The Art & Design Partnership Limited.
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