VTech ErisStation VCS702 User manual

User’s manual

Model: VCS702

BC

ErisStation

businessphones.vtech.com

Conference Phone

with Two Wireless Mics

Congratulations

on purchasing your new VTech product. Before using this product, please read

Important safety instructions on page i of this manual.

This manual includes the information and procedures necessary to install and

operate your new VTech product. Please review this manual thoroughly

to ensure proper installation and operation of this innovative and feature rich

VTech product. For support, shopping, and everything new at VTech, visit our

website at http://businessphones.vtech.com.

ErisStation® is a registered trademark of VTech Communications, Inc.

Orbitlink Wireless TechnologyTM is a trademark of VTech Communications, Inc.

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When using your ErisStation Conference Phone, basic safety precautions should always be followed to

reduce the risk of ﬁre, electric shock and injury to persons, including the following:

Read and understand all instructions.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a

damp cloth for cleaning.

Do not use this product near water such as near a bathtub, wash bowl, kitchen sink, laundry tub or

swimming pool, or in a wet basement or shower.

For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily

accessible.

6. CAUTION: Use only the batteries indicated in this manual. There may be a risk of explosion if a

wrong type of battery is used. Use only the supplied rechargeable battery or replacement battery

pack (BT183642/BT283642). Do not dispose of batteries in a ﬁre. They may explode. Dispose of used

battery according to the information in The RBRC® seal.

Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously

damage the product. Base unit power adapter: Input 100-240V AC 50/60 Hz; Output: 9V DC 1500mA.

Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

Slots and openings in the back or bottom of the base unit and wireless mic are provided for ventilation.

To protect them from overheating, these openings must not be blocked by placing the product on a soft

surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat

register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated only from the type of power source indicated on the marking label.

If you are not sure of the type of power supply in your ofﬁce, consult your dealer or local power

company.

Do not allow anything to rest on the power cord. Do not install this product where the cord may be

walked on.

Never push objects of any kind into this product through the slots in the base unit or wireless mic

because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any

kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized

service facility. Opening or removing parts of the base unit or wireless mic other than speciﬁed access

doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric

shock when the product is subsequently used.

Do not overload wall outlets and extension cords.

Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

following conditions:

When the power supply cord or plug is damaged or frayed.

If liquid has been spilled onto the product.

If the product has been exposed to rain or water.

If the product does not operate normally by following the operating instructions. Adjust only those

controls that are covered by the operation instructions. Improper adjustment of other controls may

result in damage and often requires extensive work by an authorized technician to restore the

product to normal operation.

If the product has been dropped and the base unit and/or wireless mic has been damaged.

If the product exhibits a distinct change in performance.

Avoid using the ErisStation Conference Phone during an electrical storm. There is a remote risk of

electric shock from lightning.

Do not use the ErisStation Conference Phone to report a gas leak in the vicinity of the leak. Under

certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or

when the wireless mic is replaced in its cradle. This is a common event associated with the closing

of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a

charged wireless mic onto the charging cradle, if the phone is located in an environment containing

concentrations of ﬂammable or ﬂame-supporting gases, unless there is adequate ventilation. A spark

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Important safety instructions

ii

in such an environment could create a ﬁre or explosion. Such environments might include: medical

use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.);

a leak of natural gas; etc.

Only put the wireless mic next to your mouth when it is in normal talk mode.

The power cables are intended to be correctly oriented in a vertical or ﬂoor mount position. The

prongs are not designed to hold the plug in place if it is plugged into a ceiling or cabinet outlet.

SAVE THESE INSTRUCTIONS

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary

evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.

Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep the wireless telephone at least six inches from the pacemaker.

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it

is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using

wireless telephones.

About wireless mics

Privacy: The same features that make a wireless mic convenient create some limitations. Calls on

conference phones are transmitted between the base unit and the wireless mic by radio waves,

so there is a possibility that the wireless mic conversations could be intercepted by radio receiving

equipment within range of the wireless mic. For this reason, you should not think of conference phone

conversations as being as private as those on corded telephones.

Electrical power: The base unit of this conference phone must be connected to a working electrical

outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the

conference phone if the base unit is unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Wireless mic operates at frequencies that may cause interference to

televisions and VCRs. To minimize or prevent such interference, do not place the base unit near or on

top of a TV or VCR. If interference is experienced, moving the wireless mic farther away from the TV or

VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with

conducting material such as rings, bracelets and keys. The battery or conductor may overheat and

cause harm.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not

burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic

material which could cause injury.

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Table of contents

Introduction ................................. 1

About ErisStation Conference Phone ....1

Parts checklist .......................................1

Getting Started ............................ 2

Connect base unit ..................................2

Install battery to the wireless mic ..........3

Before use .............................................4

Base unit overview (front) ......................5

Base unit overview (rear) .......................7

Wireless mic overview ...........................8

Status indicators overview .....................9

Settings ..................................... 10

Using the Menu ...................................10

Ringer volume .....................................10

Ringer tone ..........................................11

Set date and time ................................11

LCD language ......................................12

Rename base ......................................12

Key tone ...............................................13

Dial mode ............................................13

Area code ............................................14

Loop gain .............................................14

Reset ...................................................15

Conference phone operation ... 16

Make a call ..........................................16

Answer a call .......................................16

End a call .............................................16

Redial ..................................................16

Predial a call ........................................16

Speakerphone volume .........................16

Mute .....................................................17

Temporarily silencing the ringer ...........17

3-way conference ................................17

Call waiting ..........................................18

Paging .................................................18

Chain dialing ........................................19

Phonebook ................................ 20

About the phonebook ..........................20

Add a phonebook entry .......................20

Review phonebook entries ..................21

Alphabetical search .............................21

Dial a phonebook entry .......................21

Edit a phonebook entry .......................22

Delete a phonebook entry ...................22

Delete all phonebook entries ...............23

About speed dial ..................................23

Assign a speed dial entry ....................23

Reassign a speed dial entry ................24

Dial a speed dial number .....................24

Delete a speed dial entry .....................24

Call log ....................................... 25

About caller ID .....................................25

Call log .................................................25

Missed call indicator ............................25

Review the call log ...............................26

Save a call log entry to phonebook .....26

Dial a call log entry ..............................27

Delete a call log entry ..........................27

Delete all call log entries......................27

Caller ID screen messages .................27

Wireless mic registration ......... 28

To register a wireless mic ....................28

To deregister a wireless mic ................29

Table of contents

Appendix ................................... 30

Battery .................................................30

Troubleshooting ....................... 31

Maintenance .............................. 36

FCC, ACTA and IC

regulations ................................ 37

The RBRC® seal ........................ 38

California Energy Commission

battery charging

testing instructions .................. 39

For cETL compliance only ....... 40

Limited warranty ....................... 43

Technical specifications .......... 45

1

Introduction

Telephone line cord

Battery X2

User’s manual Wireless mic X2

Base unit

DC power cable

About ErisStation Conference Phone

The ErisStation Conference Phone with is designed for use in ofﬁce settings. It

consists of a base unit and two wireless mics, enabling participants of a meeting

room to deliver clear conversation in a phone conference.

Parts checklist

Your conference phone contains the following items. Save your sales receipt and

original packaging in the event warranty service is necessary.

AC power cord

Power adapter

To purchase any accessories or replacements, visit our website at http://businessphones.vtech.com

or call 1-800-595-9511. In Canada, call 1-800-267-7377.

Battery door X2

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Quick start guide

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Quick start guide

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Li-ion Polymer batteries.

Phone line cord connector cable Adapter Connection box

Power Line

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Quick start guide

ErisStation

User’s manual

Model: VCS702

BC

ErisStation

b u si n e s s ph o n e s. v t e ch . c o m

Conference Phone

with Two Wireless Mics

Quick Start Guide

Model: VCS702

bu s i n e ss p h o n es . v t ec h . c o m

Conference Phone

with Two Wireless Mics

ErisStation

2

Connect base unit

Connect the base unit as shown below.

The ErisStation Conference Phone is not compatible with IP-PBX systems, unless it comes

with an analog-line interface with RJ-11 connector. If you already have an IP-PBX system in

place, please contact your system provider for a digital-to-analog interface converter.

The ErisStation Conference Phone is not a network device and is not PoE (Power over

Ethernet) compatible. It does not require an ethernet network to work. Do not connect it to your

ethernet network or directly with any other network devices.

The supplied power adapter is designed for use with only the ErisStation Conference Phone. It

is not PoE compatible and is not designed to power any network devices. Do not connect the

supplied power adapter to any other network devices through the supplied DC power cable or

any other Cat5e ethernet cable.

The ErisStation Conference Phone requires a telephone line to operate.

The ErisStation Conference Phone requires connection to AC power to operate.

When the base unit is powered up, the status indicators turn green for about two seconds.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your

telephone line, you must install a DSL ﬁlter between the telephone line cord and wall jack.

Contact your DSL service provider for more information about DSL ﬁlter.

The AC power cord is intended for a vertical or ﬂoor mount position. The prongs are not

designed to hold the plug in place if it is plugged into a ceiling or cabinet outlet.

•

The DC power cable is already connected to the base unit. Plug the other end

into the VCS702 jack of the power adapter. Route the cord through the slots.

Plug one end of the telephone line cord into the TEL LINE jack of the power

adapter, and plug the other end into a wall jack.

Plug the small end of the AC power cord into the power adapter, and plug the

large end into the wall outlet not controlled by a switch.

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Getting Started

Wall jack

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TEL LINE

VCS702

2

3

Wall outlet

DSL filter (optional,

not included)

DC power

cable

Slots AC power cord

Telephone line

cord

1

TEL LINE

VCS702

2

3

E

Getting Started

3

Install battery to the wireless mic

1. Plug the battery connector securely into the socket inside the battery

compartment. Insert the battery with the label THIS SIDE UP facing up onto

the battery compartment.

2. Slide the battery door until it clicks into place.

The status indicator on the wireless mic turns orange when charging, and turns off when the

wireless mic is fully charged.

3. Place the wireless mic onto the charging cradle until it is ﬂush.

Getting Started

4

Before use

Check for dial tone

Lift the wireless mics from the charging cradles, and then put them on the table.

After that, press . If you hear a dial tone, and see that the status indicators turns

green on both the base unit and the wireless mics, the installation is successful.

If you do not hear a dial tone:

Make sure the installation procedures described above are properly done.

It may be a wiring problem. If you have changed your telephone service to digital

service from a cable company or a VoIP service provider, the telephone line may

need to be rewired to allow all existing telephone jacks to work. Contact your

cable/VoIP service provider for more information.

Operating range

This conference phone operates with the maximum power allowed by the Federal

Communications Commission (FCC). Even so, this wireless mic and base unit can

communicate over a certain distance, which can vary with the locations of the base

unit and wireless mic, the weather, and the layout of your ofﬁce.

When the wireless mic is out of range, the status indicator ﬂashes red slowly on the

wireless mic. The wireless mic will sleep after out of range for 30 minutes. Therefore,

you should always return the wireless mic to the charging cradle after use.

If there is an incoming call while the wireless mic is out of range, the incoming call

green light may not ﬂash on the wireless mic. If it ﬂashes, the call may not connect

well when you press on the base unit. Move the wireless mic closer to the base

unit, and then press on the base unit to answer the call. If the wireless mic moves

out of range during a telephone conversation, there may be interference. To improve

reception, move closer to the base unit.

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Getting Started

5

Base unit overview (front)

1. Speaker

2. Status indicators

Indicate the system status. See also Status indicators overview on

page 9.

•

3.

Press to show the menu.

Press to select an item, or save an entry or setting in a menu.

While in a menu, press to return to the previous menu.

While editing numbers or names, press to delete a character,

or press and hold to delete all characters.

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4. LCD display

ErisStation

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Getting Started

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5. /

Press to scroll through the menu, phonebook, or call log.

Press to adjust the ringer volume.

During a call, press to adjust the listening volume.

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6.

Press to make, answer, or end a call.•

7. Dialing keys

Press to enter numbers or characters.

While entering numbers, press and hold to insert a dialing pause.

While editing names, press to add a space.

Press to switch to tone dialing temporarily when using pulse service

while on a call.

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8. Microphone

9.

( )

Press to access the phonebook when idle.

( )

Press to access the call log when idle.

Menu Scroll ( / )

Press to scroll up or down while in the menu, phonebook, or call log.

While entering names or numbers, press to move the cursor to right

or left.

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10.

During a call, press to answer an incoming call when you receive a call

waiting alert.

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11.

Press to redial the last number dialed.•

12.

During a call, press to mute or end mute all microphones in the system.•

13. Charging contacts

14. Wireless mic

See Wireless mic overview on page 8.•

Getting Started

7

Base unit overview (rear)

1. Adapter jack

a

Getting Started

8

Wireless mic overview

1. Microphone

Functions as an extended microphone of the base unit during a call.•

2. Status indicator

Indicates the system status. See also Status indicators overview on

page 9.

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3.

During a call, press to mute or end mute all microphones in the system.•

4. Battery door

5. Charging contacts

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Getting Started

9

Status indicators overview

Status indicators on the base unit

Power up Green for about two seconds.•

On a call Green during a call.

Red when the system is muted during a call.

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Incoming call Flash green when there is an incoming call.•

Status indicator on the wireless mic

Power up Red for about two seconds.•

On the cradle Green during a call.

Red when the system is muted during a call.

Orange when charging on the cradle except during registration.

Flashes green when there is an incoming call.

Flashes red and green alternately when the non-registered

wireless mic is charging on the cradle.

•

Off the cradle Green during a call.

Red when the system is muted during a call.

Off when the wireless mic is in idle mode or without a battery.

Flashes green when there is an incoming call.

Flashes orange when the wireless mic’s battery is low.

Flashes red slowly when the wireless mic is:

out of range; or

not registered; or

off cradle during paging (with a paging tone).

•

During

registration

Flashes red and green alternately.•

Using the Menu

You can enter the menu to change the settings.

In the ringers menu, you can adjust the ringer volume and select the ringer tones for

incoming calls.

In the set date/time menu, you can set the date and time which will be displayed on

the base unit when idle, or showing caller ID information.

In the settings menu, you can change the settings for LCD language, base name,

key tone, dial mode, area code, and loop gain. You can also reset the base unit to

default settings.

To enter the menu:

Press when the base unit is not in use.

Press or to scroll to the desired feature menu.

Press to enter that menu.

To return to the previous menu or idle, press .

Ringer volume

You can adjust the ringer volume from or turn the ringer off on the base unit.

When the base unit is not in use, press or to choose the desired ringer

volume or Ringer off.

-OR-

Press when the base unit is not in use.

Press or to scroll to Ringers, and then press .

Press again to select Ringer volume.

Press or choose the desired ringer volume or Ringer off.

Press to save your selection. You hear a conﬁrmation tone.

If you turn off the ringer volume, the screen will display Ringer off on idle screen. When the

ringer volume is off, the base unit is silenced for all incoming calls.

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Settings

10

Settings

11

Ringer tone

You can choose from different ringer tones on the base unit.

Press when the base unit is not in use.

Press or to scroll to Ringers, and then press .

Press or to scroll to Ringer tone, and then press .

The base unit displays RINGER TONE with the current setting. Press or to

sample each ringer tone (Tone 1 to Tone 10).

Press to save your selection. You hear a conﬁrmation tone.

If you turn off the ringer volume, you will not hear ringer tone samples.

Set date and time

Before using the ErisStation Conference Phone, set the date and time as follows. The

date and time will be displayed on the base unit when idle. If you subscribe to callerIf you subscribe to caller

ID service, the day, month, and time are set automatically with each incoming call.

However, the year must be correct so that the day of the week can be calculated from

the call log information.

Press when the base unit is not in use.

Press or to scroll to Set date/time, and then press .

Press or to select the month, and then press , or use the dialing keys to

enter a two-digit number (01-12).

Press or to select the date, and then press , or use the dialing keys to

enter a two-digit number (01-31).

Press or to select the year, and then press , or use the dialing keys to

enter a two-digit number (00-99), and then press .

Press or to select the hour, and then press , or use the dialing keys to

enter a two-digit number (01-12).

Press or to select the minute, and then press , or use the dialing keys to

enter a two-digit number (00-59).

Press or to select AM or PM.

Press to save the settings. You hear a conﬁrmation tone.

The base unit beeps twice if you enter an invalid number.

You can press to correct the previous entry while editing.

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Settings

12

LCD language

You can select English, French, or Spanish to be used in the base unit screen display.

Press when the base unit is not in use.

Press or to scroll to Settings, and then press .

Press to choose LCD language.

Press or to choose English, FRANçAIS, or ESPAñOL, and then press

. The screen shows Set English

/

FRANçAIS

/

ESPAñOL as LCD language?.

Press to conﬁrm. You hear a conﬁrmation tone.

If you accidentally changed the LCD language to French or Spanish, you can reset it to English

easily by pressing , and then entering 364 .

Rename base

You can create a new name (up to 16 characters) for the base unit. The default name

is ErisStation.

Press when the base unit is not in use.

Press or to scroll to Settings, and then press .

Press or to scroll to Rename base, and then press .

The screen displays the current name of the base unit. Use the dialing keys to edit

the name.

Press or to move the cursor to the left or right.

Press to add a space.

Press to erase a character.

Press and hold to erase all characters.

Press to change the next letter to upper or lower case.

Press to save the name. You hear a conﬁrmation tone.

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Settings

13

Key tone

You can adjust the key tone volume or turn the key tone off for the base unit. If the

key tone is on, the base unit beeps with each key press. If the key tone is off, there

are no beeps when you press the keys.

Press when the base unit is not in use.

Press or to scroll to Settings, and then press .

Press or to scroll to Key tone, and then press .

The base unit displays KEY TONE with the current setting. Press or to

choose the desired key tone volume or Off.

Press to save your selection. You hear a conﬁrmation tone.

Dial mode

The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must

change the dial mode to pulse dialing before using the base unit to make a call.

Press when the base unit is not in use.

Press or to scroll to Settings, and then press .

Press or to scroll to Dial mode, and then press .

Press or to choose Touch-tone or Pulse.

Press to save your selection. The screen shows DIAL MODE is

touch-tone/pulse brieﬂy. You hear a conﬁrmation tone.

You can press to switch to tone dialing temporarily when using pulse service while on a call.

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Settings

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Area code

If you dial local calls using only seven digits (area code not required), you can

program your home area code so that when you receive a call within your local area,

the telephone number is automatically stored in the call log without the area code.

Press when the base unit is not in use.

Press or to scroll to Settings, and then press .

Press or to scroll to Area code, and then press .

The base unit displays Only for 7digit from CID brieﬂy and then AREA CODE:.

Use the dialing keys to enter the 3-digit area code.

Press or to move the cursor to the left or right.

Press to erase a digit.

Press and hold to erase all digits.

Press to save your selection. The screen shows Area code will not show

in CID brieﬂy. You hear a conﬁrmation tone.

Loop gain

The default settings of the loop gain feature is Off. Turn this feature on only when the

callers cannot hear you well, and you are using a public switched telephone network

(PSTN) line.

Press when the base unit is not in use.

Press or to scroll to Settings, and then press .

Press or to scroll to Loop gain, and then press .

Press or to choose Loop gain: On or Loop gain: Off.

Press to save your selection. You hear a conﬁrmation tone.

Turn the loop gain feature back to Off if the callers cannot observe any improvement or are

experiencing any new audio issues like echo or dropout.

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