Christie FHD492-XV Technical Reference

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Technical Reference

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Technical Reference
020-102396-02
FHD492-XV and FHD552-XV
Serial Commands
NOTICES
COPYRIGHT AND TRADEMARKS
Cop
yright
©
2017 Christie Digital Systems USA Inc. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in this
document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may vary
depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on
information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied
warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection
with the performance or use of this material. Canadian manufacturing facility is ISO 9001 and 14001 certified.
WARRANTY
Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer or Christie. In
addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or applicable to your product, the
warranty does not cover:
a.
Problems or damage occurring during shipment, in either direction.
b.
Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or use
of a product with any non-Christie interface device.
c.
Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake, or other natural disaster.
d.
Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a Christie
authorized repair service provider.
e.
Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed, modified or
approved by Christie for such use.
f.
Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is protected from
precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set
forth in the specifications for such product.
g.
Image retention on LCD flat panels.
h.
Defects caused by normal wear and tear or otherwise due to normal aging of a product.
The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold
by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or
(ii) the required international warranty fee has been paid.
The warranty does not obligate Christie to provide any on site warranty service at the product site location.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your product. Please see the Maintenance section for specific
maintenance items as they relate to your product. Failure to perform maintenance as required, and in accordance with the maintenance schedule specified by
Christie, will void the warranty.
REGULATORY
The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at the user’s own expense.
CAN ICES-3 (A) / NMB-3 (A)
기기는 업무용(A)으로 전자파적합등록을 기기이오니 판매자 또는 사용자는 이점을 주의하시기 바라며, 가정 외의 지역에서 사용하는 것을 목적으로 합니다.
ENVIRONMENTAL
The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol
means that electrical
and electronic equipment, at their end-of
-life, should be disposed of separately from regular waste. Please dispose of the product appropriately and according
to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to conserve the
environment we live in!
Content
Communicating with the FHD492-XV or the FHD552-XV.....................5
Defining common terminology........................................... 5
Connection and use..................................................5
Sending commands using a LAN connection.................................6
Understanding the command format....................................... 6
Command code summary..............................................9
Constructing the command message..................................12
P
ower state: Get command............................................ 12
Power state: Report command.......................................... 12
Power state: Set command............................................ 13
Sending general messages..........................................14
Sending platform and version label commands................................14
Sending user input control commands......................................14
Sending cold start power state commands...................................15
Sending input source messages......................................16
Sending input source commands.........................................16
Sending Auto Signal Detecting status commands...............................18
Sending video messages........................................... 20
Sending video parameter commands...................................... 20
Sending picture format commands........................................21
Sending color temperature commands..................................... 21
Sending color temperature parameters commands..............................22
Sending audio messages...........................................23
Sending volume commands............................................23
Sending volume limit setting commands....................................23
Sending audio parameters commands......................................24
Sending other messages........................................... 25
Sending operating hours commands.......................................25
Sending auto adjust setting commands.....................................26
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Sending serial code commands..........................................26
Sending temper
ature sensor commands.................................... 26
Sending tiling commands..............................................27
Sending blacklight level commands....................................... 28
Sending a factory reset command........................................29
Sending an IR remote command.........................................29
Troubleshooting..................................................31
I cannot connect to the panel using a LAN connection............................31
Commands are not functioning as expected..................................31
Content
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Communicating with the
FHD492-XV or the
FHD552-XV
Understand the procedures for communication with a displa
y panel using an RS232 or a LAN
connection.
To communicate with a display panel over an RS232 or LAN connection, you must have the Hercules
SETUP utility version 3.2.8 or higher installed on your control computer. For more information, visit
http://www.hw-group.com/index_en.html and search for Hercules SETUP utility.
Defining common terminology
Understand the terms used to describe actions that are documented in this guide.
Get—A request for information that is sent from a control computer to a display panel
Report—A reply from a display panel to the control computer in response to a Get request
Set—A request to that is sent from a control computer to change or update a setting on a
display panel
PBS—Professional Business Solutions
RC—Remote Control
ACK—Acknowledge
NACK—Not Acknowledge
NAV—Not Available
ID—Identification
0xXX—Hexadecimal Notation
Connection and use
Once you connect your computer to the RS232C IN port on a display panel, you can send control
commands to it.
When you launch the Hercules SETUP utility, ensure that you enable HEX, select Hexadecimal as a
special character, and select HEX as a send format. For more information, see the Hercules SETUP
utility help on the HW-Group website.
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Before you enter a new command, wait until your previous command is acknowledged. When a
command is acknowledged, y
ou receive a message that says ACK. If a response is not received within
500 milliseconds of a command, you might need to retry the command. If you enter an unsupported
command, you receive a message that says NAV. If an error occurs during transmission of a
command, you receive a message that says NACK.
When you enter a Get command, the display responds with the requested information. When you
enter a Set command, the display performs the requested operation.
Sending commands using a LAN connection
Before you begin, verify that the network switch between the computer and display panel is active.
1. To obtain the IP address of the display panel, on the remote control, press Home then select
Network Settings > View Network Settings.
2. Connect to the TCP client using the Hercules SETUP utility (on page 5).
When you launch the Hercules SETUP utility, ensure that you enable HEX, select
Hexadecimal as a special character, and select HEX as a send format. For more information,
see the Hercules SETUP utility help on the HW-Group website.
3. Enter the IP address, and select port 5000 in the TCP client.
The display panel is now connected.
4. Enter a command.
Understanding the command format
Learn the format of the commands that are sent in the RS232 packet.
Physical specifications
1. Baud rate: 9600
2. Data bits: 8
3. Parity: None
4. Stop bit: 1
5. Flow control: None
Pin assignments
The following image represents the order of the pin assignments for the DB9 female connector.
Pin number Signal Comments
1, 4, 6, 7, 8, 9 NC
2 RXD Input to the LCD display panel
3 TXD Output from the LCD display panel
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Pin number Signal Comments
5, Frame GND
Packet format for Get or Set commands
1.
Header
2. Monitor ID
3. Category
4. Code0
5. Code1
6. Length
7. Data Control
8. DATA[0]
9. DATA[…]
10. DATA[N]
11. Checksum
Details
Field name Description
Header Header = 0xA6 (this is a fixed value for commands sent from the computer to
the displa
y panel)
Monitor ID This is the unique identifier of a display panel in an array. This value must
correspond to the Monitor ID value found in the General Settings menu on the
display panel.
• Monitor ID Range = 1~255
• Value of 0 = broadcast setting
Category Category = 0x00 (this is a fixed value)
Code0 (Page) Code0 = 0x00 (this is a fixed value)
Code1 (Function) Code1 = 0x00 (this is a fixed value)
Length This is the length of the message plus the checksum code.
Calculate the length from the Data Control byte to the Checksum byte. The
length of the message can change depending on the amount of Data bytes that
are included.
Data Control Data Control = 0x01 (this is a fixed value)
DATA[0] This is the command code. In this field, enter the unique code that
corresponds to the command you want to execute. For a complete list of
command codes and their descriptions, see the Command code summary (on
page 9).
DATA[1]~DATA[N] These are data fields.
Depending on the command, data fields may be left empty.
Checksum
Checksum range: 0 to 255 (0xFF)
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Field name Description
Checksum algorithm:
The EXCLUSIVE-OR (XOR) of all bytes in the
message from the Header byte to the last Data byte. The Checksum itself
is not included in this calculation. Christie recommends using a checksum
calculator to perform this calculation.
Example: [Header] XOR [Monitor ID] XOR … DATA[0] … XOR DATA[N] =
Checksum
Packet format for Report commands received from the display panel
1.
Header
2. Monitor ID
3. Category
4. Page
5. Length
6. Data Control
7. DATA[0]
8. DATA[…]
9. DATA[N]
10. Checksum
Field name Description
Header Header = 0x21 (this is a fixed value for information sent from the display panel
to the computer)
Monitor ID Monitor ID Range = 1 ~ 255
Category Category = 0x00 (this is a fixed value)
Page Page = 0x00 (this is a fixed value)
Length This is the length of the message plus the Checksum code.
Calculate the length from the Data Control b
yte to the Checksum byte. The
length of the message can change depending on the amount of Data bytes that
are included.
Data Control Data Control = 0x01 (this is a fixed value)
DATA[0] This is a copy of the received command code.
DATA[1]~DATA[N] This is returned data that is associated with the command code.
Checksum The XOR of all bytes from the Header to the last Data byte in the reply/report
packet. The Checksum itself is not included in this calculation.
Examples
ACK reply (Monitor ID 01). This is the result if the command ex
ecution is successful. Over a LAN
connection, the hexadecimal value is received.
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Header Monitor
ID
Category Page Length Data
Control
DATA[0] DATA[1] Checksum
0x21 0x01 0x00 0x00 0x04 0x01 0x00 0x00 0x25
NACK reply (Monitor ID 01). This is the result if the command code (Data[0]) is incorrect. Over a LAN
connection, the hexadecimal v
alue is received.
Header Monitor
ID
Category Page Length Data
Control
DATA[0] DATA[1] Checksum
0x21 0x01 0x00 0x00 0x04 0x01 0x00 0x03 0x26
NAV reply (Monitor ID 01). This is the result if there is a checksum error or an improper variable is
used in the command. Ov
er a LAN connection, the hexadecimal value is received.
Header Monitor
ID
Category Page Length Data
Control
DATA[0] DATA[1] Checksum
0x21 0x01 0x00 0x00 0x04 0x01 0x00 0x04 0x21
Command code summary
The tables below summariz
e the Get and Set command codes for the DATA[0] byte.
Get commands
Command name Command code (DATA[0]) Command description
Communication control 0x00
Platform and version labels 0xA2 This command requests the label
v
ersion
Power state 0x19 This command requests the current
power state of a display panel
User input control 0x1D This command obtains the lock/
unlock state of a display panel
Power at cold start 0xA4 This command requests the current
cold start power state
Current source 0xAD This command sends a request to a
display panel to report the current
input source that is in use
Auto signal detecting 0xAF This command requests that a
display panel report its Auto Signal
Detecting status
Video parameters 0x33 This command requests that a
display panel report its current video
parameters
Color temperature 0x35 This command requests that a
display panel report its current color
temperature
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Command name Command code (DATA[0]) Command description
Color temperature parameters 0x37 This command requests that a
displa
y panel report its current color
temperature parameters
Picture format 0x3B This command requests that a
display panel report its current
picture format
Volume 0x45 This command requests that a
display panel report its current
volume level
Audio parameters 0x43 This command requests that a
display panel report its current audio
parameters
Miscellaneous 0x0F This command requests that a
display panel report miscellaneous
parameters such as signal status
and operating hours
Serial code 0x15 This command requests that a
dispay panel report its serial code
number (a 14-digit production code)
Temperature 0x2F This command requests that a
display panel report the value of its
temperature sensors within a range
of 3°C
Tiling 0x23 This command requests that a
display panel report its tiling status
Backlight level 0x31 This command requests that a
display panel report its current
backlight level
Set commands
Command name Command code (DATA[0]) Command description
Communication control 0x00
Power state 0x18 Sends a command to change the
power state of a displa
y panel
User input control 0x1C This command sets the lock/unlock
state of a display panel
Power at cold start 0xA3 This command sets the cold start
power state of a display panel
Input source 0xAC This command sends a request to a
display panel to set the current input
source
Auto signal detecting 0xAE This command sends a request to
change the Auto Signal Detecting
setting on a display panel
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Command name Command code (DATA[0]) Command description
Video parameters 0x32 This command sends a request to
change the current video
par
ameters on a display panel
Color temperature 0x34 This command sends a request to
change the current color
temperature on a display panel
Color temperature parameters 0x36 This command sends a request to
change the current color parameters
on a display panel
Picture format 0x3A This command sends a request to
set a specified picture format on a
display panel
Volume 0x44 This command sends a request to
change the volume setting on a
display panel
Volume limits 0xB8 This command sends a request to
set the volume limit on a display
panel. The Minimum, Switch On, and
Maximum values must conform to
the following rule:
• Min <= Switch On <= Max
Audio parameters 0x42 This command sends a request to
change the audio parameters on a
display panel
Auto adjust 0x70 This command requests that a
display panel make an automatic
adjustment on the VGA input source
Tiling 0x22 This command requests that a
display panel report its tiling setting
Backlight level 0x30 This command sends a request to
change the backlight level of a
display panel
Factory reset 0xFE This command requests that a
display panel perform a factory reset
IR remote control 0xFD This command requests that the IR
remote control send the IR key to a
display panel
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Constructing the
command message
The following is an example of the Get, R
eport, and Set commands as they relate to the power state
of a display panel.
Power state: Get command
The command sends a request to a display panel to report its current power state.
Command
Type Byte Value
GET DATA[0] 0x19
Example
Header Monitor
ID
Category Code0 Code1 Length Data
Control
DATA[0] Checksum
0xA6 0x01 0x00 0x00 0x00 0x03 0x01 0x19 0xBC
Power state: Report command
The command reports the power state of a displa
y panel. A Report command is a response from the
display panel after a Get command is sent.
Commands
Type Bytes Values
REPORT DATA[0] 0x19
DATA[1] 0x01 = Power Off
0x02 = Power On
Examples
R
eport the power state (power is off):
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Header Monitor
ID
Category Page Length Control DATA[0] DATA[1] Checksum
0x21 0x01 0x00 0x00 0x04 0x01 0x19 0x01 0x
Report the power state (power is on):
Header Monitor
ID
Category Page Length Control DATA[0] DATA[1] Checksum
0x21 0x01 0x00 0x00 0x04 0x01 0x19 0x02 0x3E
Power state: Set command
The command changes the power state of a displa
y panel.
Commands
Type Bytes Values
SET DATA[0] 0x18
DATA[1] 0x01 = Power Off
0x02 = On
Examples
T
urn off a display panel:
Header Monitor
ID
Category Code
0
Code
1
Length Data
Control
Data[0] Data[1] Checksum
0xA6 0x01 0x00 0x00 0x00 0x04 0x01 0x18 0x01 0xBB
Turn on a display panel:
Header Monitor
ID
Category Code
0
Code
1
Length Data
Control
Data[0] Data[1] Checksum
0xA6 0x01 0x00 0x00 0x00 0x04 0x01 0x18 0x02 0xB8
Constructing the command message
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Sending general
messages
Learn the commands for sending a gener
al message.
Sending platform and version label commands
Platform and version label commands send the model name of the platform and display software
version information to the host controller.
Commands
Type Bytes Values
GET DATA[0] 0xA2
DATA[1] 0x00 = Get the firmware version
0x01 = Get the model name of the
platform
REPORT DATA[0] 0xA2
DATA[1] to DATA[N] Returns a maximum of 36 (0x24)
char
acters. The actual size
determines the value of the
message size byte.
Sending user input control commands
Learn the commands that are used to lock or unlock the remote control and the corresponding local
k
eyboard functionality.
Commands
Type Bytes Values
GET DATA[0] 0x1D
REPORT DATA[0] 0x1D
DATA[1] 0x00 = lock the remote control and
local k
eyboard function
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Type Bytes Values
0x01 = unlock the remote control
and local k
eyboard function
SET DATA[0] 0x1C
DATA[1] 0x00 = lock the remote control and
local keyboard function
0x01 = unlock the remote control
and local keyboard function
Sending cold start power state commands
Understand the commands used to set and update the cold start power state.
The v
alue is stored and applied the next time a display panel is started from a cold power state.
Power OffThe display panel is automatically switched to Power Off mode when the main
power is turned on or resumed after a power interruption.
Forced OnThe display panel is automatically switched to On mode when the main power is
turned on or resumed after a power interruption.
Last StatusThe display panel is automatically switched to its most recent state when the
main power is turned on or resumed after a power interruption.
Commands
Type Bytes Values
GET DATA[0] 0xA4
REPORT DATA[0] 0xA4
DATA[1] 0x00 = Power Off
0x01 = Forced On
0x02 = Last Status
SET DATA[0] 0xA3
DATA[1] 0x00 = Power Off
0x01 = Forced On
0x02 = Last Status
Sending general messages
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Sending input source
messages
Learn the commands for sending an input source message.
Sending input source commands
Learn the commands that are used to change the input source.
Commands
Type Bytes Values
GET DATA[0] 0xAD
REPORT DATA[0] 0xAD
DATA[1] 0x00 = Reserved for smartcard
0x01 = Reserved for smartcard
0x02 = Reserved for smartcard
0x03 = Reserved for smartcard
0xFD = Input source (normal state)
0xFE = Reserved for smartcard
DATA[2] For input source types 0x00, 0x01,
0x02, 0x03:
0x01 to 0x63 = channel number
(for smartcard only)
For input source type 0xFD:
• 0x01 = VIDEO
• 0x02 = S-VIDEO
• 0x06 = COMPONENT
• 0x08 = VGA
• 0x09 = HDMI2
• 0x0A = HDMI
• 0x0B = DVI-D
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Type Bytes Values
• 0x0D = Display Port
0x0E = Card OPS
• 0x0F = USB
• 0x0FF = Unknown
SET DATA[0] 0xAC
DATA[1] 0x00 = VIDEO
0x01 = S-VIDEO
0x03 = COMPONENT
0x05 = VGA
0x05 = HDMI2
0x07 = Card DVI-D
0x07 = Display Port
0x08 = Card OPS
0x08 = USB
0x09 = HDMI
0x09 = DVI-D
DATA[2] 0x00 = VIDEO
0x01 = S-VIDEO
0x00 = COMPONENT
0x00 = VGA
0x01 = HDMI2
0x00 = Card DVI-D
0x01 = Display Port
0x00 = Card OPS
0x01 = USB
0x00 = HDMI
0x00 = DVI-D
DATA[4] Unit: 100ms
Example: Switch to DVI-D with no delay
Field Value
Header 0xA6
Monitor ID 0x01
Category 0x00
Sending input source messages
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Field Value
Code 0 0x00
Code 1 0x00
Length 0x05
Data Control 0x01
Data[0] 0xAC
Data[1] 0x09
Data[2] 0x01
Checksum 0x07
Example: Swith to DVI-D with a 100ms delay
Field Value
Header 0xA6
Monitor ID 0x01
Category 0x00
Code 0 0x00
Code 1 0x00
Length 0x07
Data Control 0x01
Data[0] 0xAC
Data[1] 0x09
Data[2] 0x01
Data[3] 0x00
Data[4] 0x0A
Checksum 0x0F
Sending Auto Signal Detecting status commands
Learn how to obtain and change the A
uto Signal Detecting status.
Commands
Type Bytes Values
GET DATA[0] 0xAF
REPORT DATA[0] 0xAF
DATA[1] 0x00 = Off
0x01 = On
Sending input source messages
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Type Bytes Values
SET DATA[0] 0xAE
DATA[1] 0x00 = Off
0x01 = On
Sending input source messages
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Sending video
messages
Understand the commands for obtaining and setting video par
ameters and for controlling the picture
format.
Sending video parameter commands
Learn the commands to obtain or set video parameters.
Commands
Type Bytes Values
GET DATA[0] 0x33
REPORT DATA[0] 0x33
DATA[1] Brightness = 0 to 100 of the user-
selectable r
ange
DATA[2] Color = 0 to 100 of the user-
selectable range
DATA[3] Contrast = 0 to 100 of the user-
selectable range
DATA[4] Sharpness = 0 to 20 (0x0 ~ 0x14)
of the user-selectable range
DATA[5] Tint (hue) = -50 to 50 (0x0 ~ 0x64)
of the user-selectable range
SET DATA[0] 0x32
DATA[1] Brightness = 0 to 100 of the user-
selectable range
DATA[2] Color = 0 to 100 of the user-
selectable range
DATA[3] Contrast = 0 to 100 of the user-
selectable range
DATA[4] Sharpness = 0 to 20 (0x0 ~ 0x14)
of the user-selectable range
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Christie FHD492-XV Technical Reference

Type
Technical Reference
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