Chapter 21 Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Troubleshooting with the CLI on the SRX650 Services Gateway . . . . . . . . . . . . . 125
Troubleshooting with LEDs on the SRX650 Services Gateway . . . . . . . . . . . . . . 126
Troubleshooting with Chassis and Interface Alarm Messages on the SRX650
Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Troubleshooting the Power System on the SRX650 Services Gateway . . . . . . . . 132
Using the RESET CONFIG Button on the SRX650 Services Gateway . . . . . . . . . 135
Changing the RESET CONFIG Button Behavior on the SRX650 Services
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Resetting the SRX650 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Part 5 Replacing Components
Chapter 22 Overview of Replacing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Required Tools and Parts for Replacing Hardware Components on the SRX650
Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Chapter 23 Replacing the Services and Routing Engine (SRE) Module . . . . . . . . . . . . . 143
Removing the SRE from the SRX650 Services Gateway . . . . . . . . . . . . . . . . . . . 143
Chapter 24 Replacing Power System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Removing an AC Power Supply from the SRX650 Services Gateway . . . . . . . . . 145
Disconnecting an AC Power Cord from the SRX650 Services Gateway . . . . . . . 146
Removing a DC Power Supply on the SRX650 Services Gateway . . . . . . . . . . . . 147
Removing a DC Power Supply Cable from the SRX650 Services Gateway . . . . . 148
Chapter 25 Replacing Cooling System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Removing the Fan Tray on the SRX650 Services Gateway . . . . . . . . . . . . . . . . . . 151
Removing the Air Filter on the SRX650 Services Gateway . . . . . . . . . . . . . . . . . . 152
Chapter 26 Contacting Customer Support and Returning Components . . . . . . . . . . . . 155
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Return Procedure for the SRX650 Services Gateway . . . . . . . . . . . . . . . . . . . . . . 156
Locating the SRX650 Services Gateway Chassis Serial Number and Agency
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Locating the SRX650 Services Gateway GPIM Serial Number Label . . . . . . . . . . 157
Listing the SRX650 Services Gateway Component Details with the CLI . . . . . . . 157
Information You Might Need to Supply to JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Required Tools and Parts for Packing the SRX650 Services Gateway . . . . . . . . . 158
Packing the SRX650 Services Gateway for Shipment . . . . . . . . . . . . . . . . . . . . . 159
Packing the SRX650 Services Gateway Components for Shipment . . . . . . . . . . 160
Part 6 Safety
Chapter 27 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
SRX650 Services Gateway Definition of Safety Warning Levels . . . . . . . . . . . . . 163
SRX650 Services Gateway General Safety Guidelines and Warnings . . . . . . . . . 165
SRX650 Services Gateway Safety Requirements, Warnings, and Guidelines . . . 166
Restricted Access Area Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Qualified Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Copyright © 2018, Juniper Networks, Inc.vi
SRX650 Services Gateway Hardware Guide