Polycom ReadiVoice Reference guide

ReadiVoice

®

PSPI Reference

ReadiVoice PSPI Reference

ii Proprietary & Confidential

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TM

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applications held by Polycom, Inc.

Catalog No. 3725-70006-009C

v. 2.56.x

Polycom Inc.

1765 West 121st Avenue

Westminster, CO 80234-2301 U.S.A.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,

reproducing includes translating into another language or format.

As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect

to the software contained within its products. The software is protected by United States copyright laws

and international treaty provision. Therefore, you must treat the software like any other copyrighted

material (e.g. a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Proprietary & Confidential iii

Contents

1 Introduction to PSPI

Overview of PSPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Legacy vs. Current PSPI Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting Up to Use PSPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Calling Stored Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Current PSPI Functions

AddGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

AddGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

AddModSubGroup_v2500() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

AddPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

AddSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

AddSubAndAN_v2500() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

AddSubAndAN_v2550() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

AddSubAndANString() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

AssignNumToSub() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

AssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

DelAssignedPN() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

DeleteGroup() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

DeleteSub_v2320() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

DelGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

DelGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

DelSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

GetAccOptChanges() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

GetGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

GetGroupInfo_v2500() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

GetGrpAccessClass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

GetPromptInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

GetSubAccNums() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

GetSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

GetSubAN_v2520() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

GetSubByEId_v2500() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

ReadiVoice PSPI Reference

iv Proprietary & Confidential

GetSubByEIdB() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

GetSub_v2500() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

GetSub_v2550() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

GetSysConfig_v2320() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

ReAssignAccCode() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

ReAssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

UpdateMTBilling() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

UpdateNumGrpRList() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

UpdateSub_v2500() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

UpdateSub_v2550() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

UpdateSysConfig_v2500() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

3 Legacy v. 2.32.0 PSPI Functions

AddGroupACM() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

AddGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

AddPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

AddSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

AddSubAndAN_v2320() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

AssignNumToSub() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

AssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

DelAssignedPN() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

DeleteSub_v2320() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

DelGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

DelGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

DelSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

GetAccOptChanges() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

GetGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

GetGroupInfo_v2320() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

GetGrpAccessClass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

GetPromptInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

GetSubAccNums() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

GetSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

GetSub_v2320() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

GetSysConfig_v2320() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

ReAssignAccCode() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

ReAssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

UpdateMTBilling() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

UpdateSub_v2320() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Contents

Proprietary & Confidential v

4 Legacy v. 2.13.0/2.30.0 PSPI Functions

AddGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

AddGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

AddPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

AddSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

AddSubAndAN_v2130() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

AddSub_v2130() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

AssignNumToSub() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

AssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

DelAssignedPN() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

DeleteSubscriber() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

DelGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

DelGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

DelSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

GetAccOptChanges() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

GetGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

GetGroupInfo_v2130() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

GetGrpAccessClass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

GetPromptInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

GetSubAccNums() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

GetSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

GetSub_v2130() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

GetSysConfig_v2300() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

ReAssignAccCode() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

ReAssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

UpdateMTBilling() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

UpdateSub_v2130() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

5 Legacy v. 2.10.0 PSPI Functions

AddGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

AddGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

AddPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

AddSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

AddSubAndAccNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

AddSubAndAN_v2110() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

AddSub_v2100() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

AddSub_v2110() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

AssignNumToSub() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

AssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

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vi Proprietary & Confidential

DelAssignedPN() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

DeleteSubscriber() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

DelGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

DelGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

DelSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

GetAccOptChanges() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

GetGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

GetGroupInfo_v2100() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

GetGroupInfo_v2110() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

GetGrpAccessClass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

GetPromptInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

GetSubAccNums() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

GetSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

GetSub_v2100() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

GetSub_v2110() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

GetSysConfig_v2100() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

GetSysConfig_v2110() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

ReAssignAccCode() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

ReAssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

UpdateMTBilling() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

UpdateSub_v2100() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

UpdateSub_v2110() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

6 Legacy v. 2.00.0 PSPI Functions

AddGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

AddGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

AddSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

AddSub_v2000() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

AssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

DelAssignedPN() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

DelGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

DelGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

DelSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

GetAccOptChanges() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

GetGroupAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

GetGroupInfo_v2000() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

GetGrpAccessClass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

GetPromptInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

GetSubAccNums() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

GetSubAcm() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

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Proprietary & Confidential vii

GetSub_v2000() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

GetSysConfig() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

ReAssignAccCode() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

ReAssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

UpdateMTBilling() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

UpdateSub_v2000() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

7 Legacy v. 1.30.0 PSPI Functions

AddGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

AddSub_v1300() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

AssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

DelAssignedPN() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

DelGrpAccessClass() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

GetGroupInfo_v1300() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

GetGrpAccessClass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

GetPromptInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

GetSubAccNums() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

GetSub_v1300() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

GetSysConfig() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

ReAssignAccCode() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

ReAssignPhoneNum() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

UpdateSub_v1300() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

8 Legacy v. 1.20.0 PSPI Functions

AddSub_v1200() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

GetGroupInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

GetPromptInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

GetSubscriber() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

GetSysConfig() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

UpdateSub_v1200() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

9 Legacy v. 1.10.0 PSPI Functions

AddSubscriber() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

GetGroupInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

GetPromptInfo() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

GetSubscriber() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

GetSysConfig() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

UpdateSubscriber() . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

ReadiVoice PSPI Reference

viii Proprietary & Confidential

A Defines and Return Codes

PSPI Return Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Database Length Defines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Proprietary & Confidential 1

1

Introduction to PSPI

This chapter describes the Provisioning Stored Procedure Interface (PSPI),

discusses the various current and legacy versions of PSPI, and provides basic

information you need in order to use stored procedures.

Overview of PSPI

PSPI is a bundled set of SQL functions for adding provisioning data to and

retrieving it from the ReadiVoice Informix database. Provisioning is the

process of defining the system profile of ReadiVoice users, such as creating a

new subscriber account or changing the parameters of an existing account (for

instance, the number of lines available to the subscriber).

The PSPI stored procedures are defined during the ReadiVoice installation

process in conjunction with the database tables. A stored procedure is an

object in the database and therefore is available to every application that runs

on the database. For instance, PSPI can be used in conjunction with the

ReadiVoice Moderator API (MAPI) or with alternate applications designed by

the user.

Stored procedure calls (SPCs) are used to execute frequently repeated or

complex tasks more efficiently than straight SQL code. Like function calls, they

return a set of values in response to a query or data input.

This manual is for the developer using Polycom’s CleverVoice™ Web

Conferencing Software Development Kit (SDK) to create custom applications

for provisioning and controlling a ReadiVoice Intelligent Voice Conferencing

System. To use PSPI, you should be familiar with SQL databases in general,

Informix, and the ReadiVoice system.

Caution!

Polycom authorizes the use of only the stored procedures described in this

publication. Other

.sp

files reside in the ReadiVoice file system; however, those not

included here are designed for Polycom internal use only and may cause

unforeseen problems if used otherwise.

ReadiVoice PSPI Reference

2 Proprietary & Confidential

Legacy vs. Current PSPI Functions

Some PSPI functions can be used with all versions of

ReadiVoice/ConferenceNow! and some can’t. Over time, product

enhancements have introduced new options and features that necessitated

various database changes.

New PSPI functions enable you to work with new options and features and to

access the new data. However, new PSPI functions can’t be used with earlier

versions of the software. For example, the new PSPI functions introduced with

ReadiVoice v. 2.50.0 can’t be used with versions prior to v. 2.50.0.

To ensure backward compatibility, however, the legacy PSPI functions are still

supported (to the extent possible) in newer versions of the software. If you

developed an interface for an earlier version of ReadiVoice/ConferenceNow!,

you can continue using it with ReadiVoice v. 2.50.0 or later, with little or no

code modifications.

The legacy v. 1.10.0 functions work with any version of the software; the

legacy v. 1.20.0 functions work with v. 1.20.0 or later; the legacy v. 1.30.0

functions work with v. 1.30.0 or later; and so forth. However, these legacy

functions can’t set or retrieve the new variables available in the current version

of the ReadiVoice software. For instance:

• The legacy add functions, such as

AddSubscriber()

and

AddSub_v1200()

, default the new options and features, such as

PartPlayCount

, to zero or an empty string, as appropriate.

• The legacy update functions, such as

UpdateSubscriber()

and

UpdateSub_v1200()

, can’t modify the new options and features settings.

• The legacy get functions, such as

GetSubscriber()

and

GetSub_v1300()

,

can’t retrieve the new options and features settings.

Do not “mix and match” current and legacy functions (or two different levels

of legacy functions, such as v. 2.00.0 and v. 1.20.0). For instance, don’t use

AddSubAndAN_v2500()

to add subscribers and then try to update them with

the legacy

UpdateSubscriber()

function.

ReadiVoice was known as ConferenceNow! prior to v. 2.00.0. ReadiVoice-IP

v. 1.00.0 through v. 1.1x used the same stored procedures as ReadiVoice v. 2.10.0.

ReadiVoice-IP functionality was merged into the standard release of ReadiVoice

v. 2.30.0.

Caution!

If two-passcode call flow is enabled, then you can’t use any pre-v.2.10.0 stored

procedures except those included in chapters 2 through 5. If your system uses fixed

translation numbers, be aware that pre-v.2.10.0 stored procedures don’t perform

the required external ID validations (see “If vExternalId is used for translation

numbers…” on page 18) and that you can’t use the v.1.10.0 stored procedures

because they don’t provide the required external ID. Note also that the vExternalId

parameter must now be a CHAR, even for legacy stored procedures.

Introduction to PSPI

Proprietary & Confidential 3

If you want to provision the new options and features available in ReadiVoice

v. 2.5x.x., rewrite your legacy code to use only the current PSPI functions.

Each of the subsequent chapters is a PSPI reference for a specific version of the

ReadiVoice stored procedures. For your convenience, each chapter also

includes all the functions that are unchanged from earlier releases.

Once you determine which chapter meets your compatibility requirements,

you don’t have to jump from chapter to chapter to find the reference

information you need. All the stored procedures appropriate for a specific

release level are in one chapter. See the table below for release levels.

Appendix A documents the return (error) codes returned by PSPI functions

and the database length defines.

If your code is for: See:

ReadiVoice v. 2.50.0 and later (including the

ReadiVoice-IP version)

Chapter 2

ReadiVoice v. 2.32.0 and later (including the

ReadiVoice-IP version)

Chapter 3

ReadiVoice v. 2.13.0 and later or v. 2.30.0 and later

(including the ReadiVoice-IP version)

Chapter 4

ReadiVoice v. 2.10.0 and later or

ReadiVoice-IP v. 1.00.0 and later

Chapter 5

ReadiVoice v. 2.00.0 and later Chapter 6

ConferenceNow! v. 1.30.0 and later Chapter 7

ConferenceNow! v. 1.20.0 and later Chapter 8

ConferenceNow! v. 1.10.0 and later Chapter 9

ReadiVoice PSPI Reference

4 Proprietary & Confidential

Setting Up to Use PSPI

To use PSPI in an application that you’re developing, you must:

1 Install an ODBC (open database connectivity) or JDBC (Java database

connectivity) driver on the client computer.

2 Properly set up the environment on the client computer.

3 Configure the ODBC/JDBC driver to access your ReadiVoice database on

the server.

4 Set up your application to talk to the ODBC/JDBC driver.

The details depend on your client computer operating system, ODBC/JDBC

driver, and application development environment.

Most of the information you need should be in the documentation for the

ODBC/JDBC driver. For instance, if you’re using Informix’s I-Connect driver,

the driver documentation tells you how to set up the driver in Windows and

Unix environments and how to access and interact with an Informix database

server.

Calling Stored Procedures

You can execute an SPC:

• From your code (on the client side)

• From within the Informix environment (on the server side)

Running a query alone before incorporating it into your code may be helpful

to you in programming. And running it alone may be useful in debugging a

problem.

Regardless of how you call a stored procedure, you must specify all

parameters. You can’t do something like this:

DeleteSub_v2320 (2143,,0,0) //WRONG

The value you specify for each parameter must be valid (correct data type and

length). In many cases, the value you specify must be found in the database.

The parameter descriptions for each procedure indicate when this is true.

The parameter descriptions also show when you can use a placeholder, or

“default” value, if you don’t need a parameter, and what the correct

placeholder is. For instance, look at the

DeleteSub_v2320()

procedure on

Caution!

Polycom strongly advises against server-side access in a production environment.

For this kind of testing and debugging, the system should be off line.

Introduction to PSPI

Proprietary & Confidential 5

page 39. Notice that the second parameter,

vAccessNum

, can be set to a blank

string if not selecting the subscriber by access number. Therefore, the correct

version of the above SPC is:

DeleteSubscriber (2143,“”,0,0) //RIGHT

Typically, the correct placeholder is

0

or

-1

for an

INT

or

SMALLINT

, and an

empty string (

“”

) for a

CHAR

. But, always check the reference information for

a procedure to see what the requirements for its parameters are.

How you connect to the database and call stored procedures from your code

depends on your application development environment and your

ODBC/JDBC driver. Consult the driver documentation for instructions on

how to connect to the database and execute queries.

Within Informix, the command syntax for running a stored procedure (after

selecting the database) is:

Execute procedure SPname (parameter1,parameter2,…)

For example:

Execute procedure GetSub_v2100 (2143)

This retrieves the subscriber data for the subscriber whose ID is 2143.

Execute procedure AddGroupAcm (45,2)

This adds the ACM option ID 2 to the subscriber group with ID 45.

Using INFORMIX-SQL to Execute SPCs

On the server side, you can execute a stored procedure call as a stand-alone

entity with INFORMIX-SQL.

You can use INFORMIX-SQL in two ways:

• Start INFORMIX-SQL, create the SPC query, and then run it.

• Create and save the SPC query in a command file, and then run

INFORMIX-SQL at the command line, specifying the file as an argument.

To create and execute an SPC from within INFORMIX-SQL:

1 In a terminal window, start INFORMIX-SQL and select the database by

entering:

isql databaseName

2 Select Query-language, and then select:

Caution!

Polycom strongly advises against server-side access in a production environment.

For this kind of testing and debugging, the system should be off line.

ReadiVoice PSPI Reference

6 Proprietary & Confidential

—New to create your query in the SQL editor.

—Use editor to select the default system editor or a different editor.

3 In the editor you chose, type the query and save it. In the SQL editor,

press

ESCAPE.

The SQL menu reappears.

4 Select Run to execute the query.

If there are no errors, Informix processes the query and displays the results

on the screen.

For information about additional options, including saving your SPC as a

command file or sending the output to a printer or file, see the

INFORMIX-SQL User Guide.

To execute an SPC query from the command line using a command file:

1 In the editor of your choice, write the SPC query and save it with a

.sql

extension.

2 At the command line, enter:

isql databaseName -qr commandfilename [| pg,more,head]

Don’t include the

.sql

extension in the command file name.

The output of the stored procedure is sent to the screen.

You can, of course, pipe the output to a file. For information about using

isql

from the command line, see the INFORMIX-SQL Reference Manual.

You can run the command file from within INFORMIX-SQL by selecting Choose

from the Query menu and then selecting the file name from the list. (This list shows

all

.sql

files in the current directory. If your file is in another directory, enter the full

path name.)

Proprietary & Confidential 7

2

Current PSPI Functions

This chapter documents the current PSPI functions that require v. 2.5x.x of the

ReadiVoice software. For your convenience, it also includes functions that

remain unchanged from previous versions. If you’re developing code for

v. 2.5x.x, all the PSPI functions you need are in this one chapter.

In v. 2.55.0, one new field (External ID B) was added to the database, so this

chapter contains two versions each of the add, get and update subscriber

functions:

•

AddSubAndAN_v2500()

and

AddSubAndAN_v2550()

•

GetSub_v2500()

and

GetSub_v2550()

•

UpdateSub_v2500()

and

UpdateSub_v2550()

In addition, there is a new procedure,

GetSubByEIdB()

, for retrieving

subscriber data using the new field.

If you intend to use the new field, be sure you use the v. 2.55.0 procedures.

For v. 2.56.0, there is a new procedure,

AddSubAndANString()

, that enables

you to add a subscriber and assign more than threee access phone numbers to

that subscriber at the same time.

If you have an application originally developed for earlier versions, you must

modify your code to use the new functions. Alternatively, you can use the

legacy functions described in Chapters 3–9, whichever is appropriate for your

existing code.

Do not, however, “mix and match” current and legacy functions (or two

different levels of legacy functions, such as v. 2.10.0 and v. 1.30.0). For

instance, don’t use

AddSubAndAN_v2500()

to add subscribers and then try to

update them with the legacy

UpdateSubscriber()

function.

ReadiVoice-IP functionality was merged into the standard release of ReadiVoice

v. 2.30.0, so the same stored procedures are used for both the ReadiVoice-PSTN

and ReadiVoice-IP configurations.

ReadiVoice PSPI Reference

8 Proprietary & Confidential

AddGroupAcm()

Stored procedure for adding an Application Control Mode (ACM) option to a

subscriber group. Compatible with v. 2.00.0 or later of the software if ACM is

installed and configured.

Parameters

Specify all parameters. The constraints column shows specific value or range

constraints. For syntax rules and constraints applicable to all parameters, see

“Calling Stored Procedures” on page 4.

Return Values

Caution!

Polycom authorizes the use of only the stored procedures described in this

publication. Other

.sp

files reside in the ReadiVoice file system; however, those not

included here are designed for Polycom internal use only and may cause

unforeseen problems if used otherwise.

Parameter Data Type Constraints Description

vGroupId INT >0

ID of subscriber group; must be in groupdetail

table.

vAcmId INT >0

ID of ACM option; must be in acmoptions table.

Data Type Description

INT

Return code (0: OK; otherwise, error code).

Current PSPI Functions

Proprietary & Confidential 9

AddGrpAccessClass()

Stored procedure for adding an access class to a subscriber group. Compatible

with v. 1.30.0 or later of the software.

Parameters

Specify all parameters. The constraints column shows specific value or range

constraints. For syntax rules and constraints applicable to all parameters, see

“Calling Stored Procedures” on page 4.

Return Values

Parameter Data Type Constraints Description

GroupId INT >0

ID of subscriber group; must be in groupdetail

table.

NumberClassId INT >0

ID of access class; must be in numberclasses

table.

Data Type Description

INT

Return code (0: OK; otherwise, error code).

ReadiVoice PSPI Reference

10 Proprietary & Confidential

AddModSubGroup_v2500()

Stored procedure for adding a subscriber group to the database or modifying

an existing group.

If you set

vCheckParms

to

1

, the SPC verifies that:

• The

vLanguage

and

vTimezone

values, if any, are valid.

• The

vAccountStatus

value isn’t

2

(deleted).

• If

vRollCall

is

1

,

vNameRecord

is also

1

.

• If

vGroupType

is

1

, all the required company and billing fields are

populated. If you elect to do error checking on a corporate group, the

company and billing fields can’t be empty strings.

Parameters

Specify all parameters. The constraints column shows specific value or range

constraints. For syntax rules and constraints applicable to all parameters, see

“Calling Stored Procedures” on page 4.

Parameter Data Type Constraints Description

vGroupId INT

≥

0

ID number of subscriber group to update or 0

to add a new subscriber group.

vCheckParms INT 0, 1

Perform general error checking.

0: No; 1: Yes.

vGroupType SMALLINT 0, 1

Type of group. 0: Personal; 1: Corporate.

vGroupName CHAR (50)

Group name. Can’t be empty string. Must be

unique.

vUserName CHAR (50)

Leave blank for personal and corporate

groups.

vPassword CHAR (50)

Leave blank for personal and corporate

groups.

vCompanyName CHAR (50)

Company name or empty string.

vCompanyPhone CHAR (30)

Company phone number or empty string.

vCompanyFax CHAR (30)

Company fax number or empty string.

vContactName CHAR (50)

Company contact name or empty string.

vContactPhone CHAR (30)

Company contact’s phone number or empty

string.

vBillingId INT -1, >0

Existing billing ID (must be in database) or -1

to auto-generate billing ID.

Current PSPI Functions

Proprietary & Confidential 11

vBillingType SMALLINT 0, 1

Type of billing. 0: credit card, 1: phone number.

vBillingPhone CHAR (30)

Billing phone number or empty string.

vBillingAddress CHAR (255)

Billing address or empty string.

vCreditCardType SMALLINT 0–3

Type of credit card. 0: Visa; 1: MC; 2: Amex;

3: Discover. Set to 0 if not if not updating billing

information.

vCreditCardNumber CHAR (20)

Credit card number (numeric characters only)

or empty string if not updating billing

information.

vCreditCardExpire DATETIME

YEAR TO

MONTH

Credit card expiration date. Set to 1999-12 if

not updating billing information.

vClientBillA CHAR (255)

User-defined billing field 1. Set to empty string

if not updating billing information.

vClientBillB CHAR (255)

User-defined billing field 2. Set to empty string

if not updating billing information.

vPromptSet INT >0

Default prompt set for this subscriber group.

vCarrierId INT >0

Default number group for this subscriber

group.

vClientGrpA CHAR (255)

User-defined group note field A.

Set to empty string if not using.

vClientGrpB CHAR (255)

User-defined group note field B.

Set to empty string if not using.

vOperNotes CHAR (512)

Operator notes field or empty string.

vRollCall SMALLINT 0–2

Roll call (entry/exit announcement) option.

0: Tone; 1: Name; 2: Silence.

vDialOut SMALLINT 0, 1

Dialout capability. 0: Disabled; 1: Enabled.

vContinuation SMALLINT 0, 1

Conference continuation option changeable for

current conference. 0: No; 1: Yes.

vAccountStatus SMALLINT 0–1

Account status. 0: Inactive; 1: Active. Account

status 2, deleted, isn’t valid for a new

subscriber group; to delete a subscriber group,

use

DeleteGroup()

.

vQuickStart SMALLINT 0, 1

Quick start enabled. 0: No; 1: Yes.

vOperatorAvailable SMALLINT 0–2

Who may request operator. 0: Subscriber only;

1: Subscriber and participants; 2: Neither.

Parameter Data Type Constraints Description

ReadiVoice PSPI Reference

12 Proprietary & Confidential

vRollCallEnable SMALLINT 0, 1

Roll call changeable by subscriber.

0: No; 1: Yes.

vQuickStartEnable SMALLINT 0, 1

Quick start changeable by subscriber.

0: No; 1: Yes.

vPasswordEnable SMALLINT 0, 1

Password changeable by subscriber.

0: No; 1: Yes.

vContinueEnable SMALLINT 0, 1

Autocontinuation option changeable by

subscriber. 0: No; 1: Yes.

vNameRecord SMALLINT 0, 1

Name record option. 0: Disabled; 1: Enabled.

vAutoContinuation SMALLINT 0, 1

Conference starts with continuation enabled.

0: No; 1: Yes.

vNameRecordEnable SMALLINT 0, 1

Name record changeable by subscriber.

0: No; 1: Yes.

vLOEntryEnable SMALLINT 0, 1

Listen Only Entry option changeable by

subscriber (for future conferences).

0: No; 1: Yes.

vWROptionEnable SMALLINT 0, 1

WR Enable flag (conference lock type

changeable). 0: No; 1: Yes.

vConfRecAvailable SMALLINT 0, 1

Conference recording available. 0: No; 1: Yes.

vProviderId INT >0

Application provider ID (must be in providers

table), or 1 if not using.

vVipConf SMALLINT 0, 1

VIP conference option (guaranteed ports).

0: Off; 1: On.

vPromptSecurity SMALLINT 0–2

Conference security code.

0: Unavailable; 1: Optional; 2: Required.

vPromptMenu SMALLINT 0, 1

Account options menu.

0: Unavailable; 1: Available.

vPromptSubscriber SMALLINT 0, 1

Prompt to identify subscriber. 0: No; 1: Yes.

vConfTermOption SMALLINT 0–2

Terminate minimum-participant conference

(set in SysConfig table) after auto termination

time. 0: No; 1: Send to operator queue first;

2: Terminate.

vConfTermTime SMALLINT 5–480

Auto termination time in minutes. Set to 480 if

not using.

vPartPlayCount SMALLINT 0, 1

Conference entry with participant count.

0: Off; 1: On.

vDialOutPreFix CHAR (30)

Number to dial before dialing out (numeric

chars only). Set to empty string if not used.

Parameter Data Type Constraints Description

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Polycom ReadiVoice Reference guide

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