Samsung UA55JU6400W User manual

Category
LCD TVs
Type
User manual
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model______________ Serial No.______________
Contents
Quick Guides
Using Smart Hub
1 Connecting to the Internet
1 Setting up Smart Hub
1 Using Smart Hub
Controlling the TV with Your Voice
2 Setting up Voice Recognition
3 Controlling the TV with your voice
Controlling the TV with Your Motion
4 Setting up Motion Control
5 Controlling the TV using motions
Using the Samsung Smart Control
6 Operating the TV with the POINTER button
7 Setting up the Samsung Smart Control
7 Pairing the TV to the Samsung Smart Control
Improving the Viewing Experience of Sports Events
8 Activating Sports Mode
Playing Multiple Screens
Connections
Connecting an Antenna (Aerial)
Connecting to the Internet
11 Establishing a wired Internet connection
12 Establishing a wireless Internet connection
Troubleshooting Internet Connectivity Issues
14 Troubleshooting wired Internet connectivity issues
Try
Now
15 Troubleshooting wireless Internet connectivity issues
Connecting Video Devices
16 Connecting with an HDMI cable
17 Connecting with a component cable
18 Connecting with a composite (A/V) cable
Audio Input and Output Connections
19 Connecting with an HDMI (ARC) cable
20 Connecting with a digital audio (optical) cable
20 Connecting with headphones
Connecting a Computer
21 Connecting through the HDMI port
22 Connecting with an HDMI-to-DVI cable
22 Connecting through your home network
Connecting a Mobile Device
23 Connecting with an MHL-to-HDMI Cable
24 Using Screen Mirroring
25 Connecting mobile devices without a wireless router
(Wi-Fi Direct)
25 Connecting a mobile device via Samsung Smart View 2.0
Changing the input signal with external devices
Connection Notes!
27 Connection notes for HDMI
28 Connection notes for audio devices
28 Connection notes for computers
28 Connection notes for mobile devices
Remote Control and Peripherals
About the Samsung Smart Control
Using the Samsung Smart Control
31 Operating the TV with the POINTER button
31 Operating the TV with the directional buttons and the
Enter button
32 Displaying and using the On-Screen Remote
33 Pairing the TV to the Samsung Smart Control
Controlling External Devices with the TV Remote -
Using the Universal Remote
II
34 Setting up the universal remote control
Controlling the TV with a Keyboard
35 Connecting a keyboard
36 Using the keyboard
Controlling the TV with a Mouse
37 Connecting a USB mouse
37 Using a mouse
Connecting a Bluetooth Gamepad
Entering Text using the On-Screen QWERTY Keypad
38 Using additional functions
Smart Features
Viewing Multiple Screens or Features with Multi-Link
Screen
39 Using Multi-Link Screen
Smart Hub
40 Removing or pinning an item in the Recent group
41 Launching Smart Hub automatically
41 Testing Smart Hub connections
41 Using the Smart Hub tutorial
41 Resetting Smart Hub
Using Smart Hub with a Samsung Account
42 Creating a Samsung account
43 Signing in to a Samsung account
43 Linking your Samsung account to external service
accounts
44 Changing and adding information to a Samsung account
44 Deleting a Samsung account from the TV
Using the Apps Service
45 Managing Apps with the pop-up Options menu
45 Viewing the Detailed Information screen
46 Installing an app
47 Removing an app from the TV
47 Locking and unlocking apps
47 Updating apps
47 Rearranging apps
47 Rating purchased apps
47 Using other app features and functions
Using the e-Manual
48 Launching the e-Manual
48 Using the buttons in the e-Manual
Using the web browser
49 Browsing preferences
Using the MY CONTENT Service
50 Read before playing media content
51 Playing multimedia content in a computer or mobile
device
51 Playing media content saved on a USB device
52 Buttons and functions available while viewing photos
53 Buttons and functions available while viewing videos
55 Buttons and functions available while playing music
56 Listening to music in HD quality
56 Functions on the media content list screen
Using the NewsON Service
57 Using the NewsON content
Using the Soccer Service
58 Configuring the Soccer service screen with your
Favourite soccer teams
58 Using additional functions
Controlling the TV with Your Voice
61 Read before using voice recognition
61 Learning voice recognition basics
62 Using imperative voice recognition
62 Using the voice recognition tutorial
Controlling the TV using Motions (Motion Control)
63 Testing ambient illumination using the TV camera
64 Activating motion control
67 Changing the motion control screen layout
Using Face Recognition
69 Registering your face to your samsung account
70 Changing your login method of face recognition
70 Signing in to a Samsung account using face recognition
II III
TV Viewing
Viewing Digital Broadcast Information at a Glance
71 Using the guide
72 Checking current programme info
72 Changing the broadcast signal
72 Checking digital channel signal info and strength
Recording Programmes
73 Recording programmes
74 Using the functions available while recording a
programme
74 Using the buttons on the remote control while recording
a programme
75 Managing the schedule recording list
75 Viewing recorded programmes
77 Managing recorded files
Setting Up a Schedule Viewing
78 Setting up a schedule viewing for a channel
79 Editing a schedule viewing
79 Cancelling a schedule viewing
Using Timeshift
80 Using the buttons on the remote control while using
Timeshift
Using the Channel List
Registering, Removing, and Editing Channels
82 Registering and removing channels
83 Editing registered channels
84 Enabling / Disabling password protection on channels
84 Locking / Unlocking channels
Creating a Personal Favourites List
85 Registering channels as favourites
85 Viewing and selecting channels on Favourites lists only
Editing a Favourites List
86 Using the Edit Favourites screen menu items
Making Sports programmes More Realistic with Sports
Mode
88 Enabling sports mode
89 Extracting highlights automatically
89 Using the functions available while watching sports in
sports mode
91 Viewing a game recorded in sports mode
TV-Viewing Support Features
92 Scanning for available channels
92 Selecting the broadcast audio language
Using the Channel Settings
93 Scanning all digital channels
93 Fine-Tuning the screen
Picture and Sound
Adjusting the Picture Quality
94 Choosing a picture mode
95 Adjusting the picture quality
96 Adjusting advanced settings
97 Adjusting picture options
Viewing in 3D
99 Starting 3D
100 Adjusting 3D effects
Picture Support Functions
101 Viewing a picture-in-picture (PIP)
102 Changing the picture size and position
103 Listening to audio only (Picture Off)
103 Resetting the picture mode settings
Adjusting the Sound Quality
104 Choosing a sound mode
105 Applying sound effects
Using the Sound Support Functions
106 Selecting speakers
106 Specifying the TV's installation type
106 Listening to TV sound through a Samsung Bluetooth
audio device
107 Listening to the TV through Bluetooth headphones
IV
107 Listening to TV sound through a Samsung Multiroom
Link compatible speaker
109 Enabling digital audio output
110 Listening to 3D audio in 3D mode
110 Resetting all sound settings
System and Support
Setting the Time and Using the Timer
111 Setting the current time
113 Using the timers
Using the Screen Burn Protection and Energy Saving
Functions
115 Preventing screen burn
115 Reducing the energy consumption of the TV
Using Anynet+ (HDMI-CEC)
116 Setting up Anynet+ (HDMI-CEC)
116 Using Anynet+ (HDMI-CEC)
Updating the TV’s Software
118 Updating the TV’s software to the latest version
118 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
119 Checking the TV and connected storage for malicious
code
120 Configuring additional functions
Using Other Functions
121 Running the accessibility functions quickly
121 Enabling voice guides for the visually impaired
122 Adjusting the menu transparency
122 White text on black background (high contrast)
122 Enlarging font (for the visually impaired)
122 Learning about the remote control (for the visually
impaired)
122 Listening to the TV through Bluetooth headphones (for
the hearing impaired)
122 Changing the menu language
123 Setting up a password
123 Checking Notifications
123 Enabling game mode
123 Richer colours and superior picture quality (BD Wise)
124 Enabling/Disabling sound feedback
124 Locking/Unlocking the Control Stick
124 Showing/Hiding the Samsung logo while booting
124 Enabling the TV to boot faster
124 Removing Flickering
125 Registering the TV as a DivX-certified device (watching
for pay DivX movies)
125 Restoring the TV to the factory settings
125 Using the TV as a display model (for retail stores)
Troubleshooting
Getting Support
126 Support through Remote Management
127 Finding the contact information for service
There Is a Problem with the Picture
128 Testing the picture
I Can't Hear the Sound Clearly
130 Testing the sound
I Can't See 3D Images Clearly
131 Testing 3D picture quality
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't
Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
IV V
Precautions and Notes
Before Using the Recording and Timeshift Functions
137 Before using the recording and schedule recording
functions
138 Before using the timeshift function
Read Before Using 3D Mode
139 3D precautions
S Recommendation disclaimer
143 S Recommendation with voice interaction
143 S Recommendation
Supported Resolutions for 3D Modes
144 HDMI
144 Component
144 Digital channel
144 Videos/Photos
Supported Resolutions for each of UHD Input Signals
145 If HDMI UHD Color is set to Off
145 If HDMI UHD Color is set to On
Read Before Using Voice, Motion, or Face
Recognition
146 Precautions for voice, motion, and face recognition
147 Requirements for using voice, motion, or face
recognition
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
152 Limitations on use of photo, video, and music files
153 Supported external subtitles
153 Supported internal subtitles
154 Supported image formats and resolutions
154 Supported music formats and codecs
155 Supported video codecs
Read After Installing the TV
157 Picture sizes and input signals
157 Installing an Anti-Theft Kensington Lock
158 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
159 IBM
159 MAC
160 VESA DMT
Supported Resolutions for Video Signals
161 CEA-861
Read Before Using Bluetooth Devices
162 Restrictions on using Bluetooth
Licence
Glossary
VI
1
Using Smart Hub
Connecting to the Internet
( 選單 /123)
選單 Network Network Settings
Connect the TV to the Internet wired or wirelessly.
Setting up Smart Hub
Press the button on your remote control. When you start Smart Hub for the first time, the Set Up
Smart Hub screen appears. Follow the instructions on the screen to configure the required settings
and complete the setup.
Welcome to Smart Hub
The easiest way to access and discover live TV, movies, apps, games and more.
Set Up Smart Hub
Learn More
Using Smart Hub
Press the button to open the Smart Hub and use the functions provided by Smart Hub.
"
For more information, refer to "Smart Hub."
Quick Guides
You can learn quickly how to run the most useful functions in operating the TV. Learn how to use Smart Hub, Voice Recognition, Motion Control,
Sports Mode, Edit Channel, and Multi-Link Screen to enjoy the TV quickly.
2
Controlling the TV with Your Voice
"
This function is only supported by the models with the Samsung Smart Control.
Setting up Voice Recognition
( 選單 /123)
選單 System Voice Recognition
Finish the settings required for voice recognition, such as the language to use and whether to use Use
TV Voice.
System
Accessibility
Setup
Sports Mode
Menu Language English
Smart Security
Universal remote setup
Voice Recognition
"
Your TV's menu may differ from the image above, depending on the model.
2 3
Controlling the TV with your voice
Press and hold the 選單 /123 button on the Samsung Smart Control. The Voice Recognition screen
appears. When the
Voice Recognition
icon appears on the screen, speak commands slowly, in a
moderately loud voice, into the microphone on the Samsung Smart Control.
"
This function is only available on certain models in specific geographical areas.
"
For more information, refer to "Controlling the TV with Your Voice."
4
Controlling the TV with Your Motion
"
This function is only supported for the 6400 series models or higher.
Setting up Motion Control
( 選單 /123)
選單 System Motion Control
Perform Motion Control Environment Test, then finish the settings required to run motion control,
such as how to adjust Pointer Speed and whether to show Animated Motion Guide.
System
Setup
Sports Mode
Menu Language English
Smart Security
Universal remote setup
Voice Recognition
Motion Control
"
Your TV's menu may differ from the image above, depending on the model.
4 5
Controlling the TV using motions
( 選單 /123)
選單 System Motion Control Motion Control
1.
Set Motion Control to On.
2.
Face the TV camera, raise your hand at a comfortable position, and then move your index finger
to the left or right slowly with it fully extended upwards.
3.
Move your hand left or right slowly to move the pointer to a function.
4.
Curl your index finger down to select a function, and then raise it again to run the selected
function.
"
Motion Control is available in either direction control or motion pointing mode.
"
To use Motion Control, you must connect a TV camera (sold separately) to the TV.
"
For more information, refer to "Controlling the TV using Motions (Motion Control)."
6
Using the Samsung Smart Control
"
This function is only supported by the models with the Samsung Smart Control.
Operating the TV with the POINTER button
Place a finger on the 指向鍵 button and move the Samsung Smart Control. The pointer on the screen
moves in the direction you moved the Samsung Smart Control. Move the pointer to one of the
following icons on the screen, and then press the 指向鍵 button.
: Displays the On-Screen Remote.
: Allows you to adjust the volume or select speakers.
: Displays the channel list.
: Launches Smart Hub.
6 7
Setting up the Samsung Smart Control
( 選單 /123)
選單 System Smart Control Settings
Set Motion Sensitivity and Vibration Feedback of the Samsung Smart Control.
System
Universal remote setup
Voice Recognition
Motion Control
Time
Notifications
Device Manager
Smart Control Settings
"
Your TV's menu may differ from the image above, depending on the model.
Pairing the TV to the Samsung Smart Control
When you turn on the TV, the Samsung Smart Control is paired to the TV automatically. To re-pair it
to the TV, press the ① and ② buttons on the Samsung Smart Control simultaneously for 3 seconds or
more.
8
Improving the Viewing Experience of Sports Events
Activating Sports Mode
( 選單 /123)
選單 System Sports Mode
Set Sports Mode to On.
System
Accessibility
Setup
Sports Mode
Menu Language English
Smart Security
Universal remote setup
Voice Recognition
You can zoom in the screen while you are using the sports mode. Move the focus to the part of screen
to magnify.
"
Your TV's menu may differ from the image above, depending on the model.
"
The actual name may differ from specific geographical areas.
"
For more information, refer to "Making Sports programmes More Realistic with Sports Mode."
8 9
Playing Multiple Screens
"
This function is only available on certain models in specific geographical areas.
You can surf the web or run an app while viewing the TV. You can change the size of each screen by
dragging the circle in the middle of the screen to the left or right.
"
The image of the remote control may differ with the TV model.
"
For more information, refer to "Viewing Multiple Screens or Features with Multi-Link Screen."
10
Connecting an Antenna (Aerial)
Connect the TV to an antenna or a cable outlet to receive broadcast signals.
Connect a cable from an antenna or cable outlet to the ANT IN connector, as shown in the image
below.
"
An antenna connection is not necessary if you connect a cable box or satellite receiver.
( )
( )
Connections
You can enjoy broadcasts, Internet and external device's screen on the TV by connecting an antenna and external device. Connect an antenna, video device,
external audio device, computer, or mobile device to the TV.
10 11
Connecting to the Internet
Establishing a wired Internet connection
Using LAN cables
There are three ways to connect the TV to your Internet access points, as shown in the following
illustrations:
Wall-mounted LAN Outlet
LAN
External Modem
LAN
① IP Router + ② External Modem
LAN
1
2
"
We recommend using Cat 7 LAN cables to link your TV to the Internet Access Points.
"
The TV will not be able to connect to the Internet if the network speed is below 100/10Mbps.
12
Connecting to a wired Internet network automatically
( 選單 /123)
選單 Network Network Settings
Try Now
Automatically connect to an available network.
1.
Select Wired.
2.
Once network connection is successful, you will see a confirmation message. If it fails, try again
or connect manually.
Establishing a wireless Internet connection
Connecting to a wireless internet network automatically
( 選單 /123)
選單 Network Network Settings
Make sure that you have the wireless router's SSID (name) and password settings before attempting to
connect.
1.
Select Wireless. The TV automatically displays a list of available wireless networks.
2.
Select a network. If the network you want doesn't appear in the list, the screen returns to the
network settings screen.
3.
If your network is security enabled, enter the password. If your network is not security-enabled,
the TV will bypass the on-screen keyboard and attempt to connect right away.
12 13
Connecting to a wireless internet network with WPS
( 選單 /123)
選單 Network Network Settings
If the router has a WPS(wi-fi protected setup) push button, you can use it to connect the TV to the
router automatically.
1.
Select Wireless. The TV automatically displays a list of available wireless networks.
2.
Select Stop and then select WPS.
3.
Press the WPS or PBC buttons on your wireless router in less than two minutes.
4.
The TV is connected to the network automatically.
Checking the internet connection status
( 選單 /123)
選單 Network Network Status
Try Now
Network
Network Status
Network Settings
Wi-Fi Direct
Multimedia Device Settings
Screen Mirroring
Device Name Tizen_Device
"
Your TV's menu may differ from the image above, depending on the model.
View the current network and Internet status.
Changing the name of the TV on a network
( 選單 /123)
選單 Network Device Name
Try Now
You can change a name for the TV that will appear on mobile devices and laptop computers.
1.
Select Device Name from the Network menu.
2.
Select a name from the list that appears. Alternatively, select User Input to enter a name manually.
14
Troubleshooting Internet Connectivity Issues
Troubleshooting wired Internet connectivity issues
Try Now
No network cable found
Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned
on. If it is on, try turning it off and on again.
IP auto setting failed
Do the following or configure the IP Settings manually.
1.
Make sure that the DHCP server is enabled on the router, and reset the router.
2.
If the problem persists, contact your Internet Service Provider.
Unable to connect to the network
1.
Check all IP Settings.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back
in.
3.
If this does not work, contact your Internet Service Provider.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
3.
If the problem persists, contact your Internet Service Provider.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
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Samsung UA55JU6400W User manual

Category
LCD TVs
Type
User manual

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