Rinnai BEPH10DTWF User manual

Electric Panel Heater

Wi-Fi Operation & Manual

Models:

BEPH10DTWF

BEPH15DTWF

BEPH22DTWF

ON/OFF MODE

WIFI

DOWNUP

Rinnai 2 BEPH Electric Panel Heater Wi-Fi OM

This appliance must be installed in accordance with:

• Manufacturer’s Installation Instructions

• Current AS/NZS 3000

• Local Regulations and Municipal Building Codes

including local OH&S requirements

For continued safety of this appliance it must be installed

and maintained in accordance with the manufacturer’s

instructions.

Before proceeding with the operation or installation of your

new heater, please read this manual thoroughly and gain a

full understanding of the requirements, features and

operation of your new appliance.

Rinnai 3 BEPH Electric Panel Heater Wi-Fi OM

TABLE OF CONTENTS

Terms & Conditions 4

Wi-Fi Compatibility / Connectivity �� 5

Minimum Requirements �� 5

Wi-Fi Set Up 6

Operation 12

Device List Page �� 12

Operation Functions �� 12

Device settings �� 13

App Settings 15

App settings �� 15

Voice Control with Google Home or Amazon Alexa �� 16

How to Connect to Amazon Alexa �� 16

How to Connect to Google home �� 16

How to Control Amazon Alexa �� 17

How to Control Google Home �� 17

Contacts 20

1. DEFINITIONS

App means the Tuya Smart App you can download to your Device to operate your Rinnai BEPH Panel Heater.

Australian Consumer Law (‘ACL’) is Schedule 2 of the Competition and Consumer Act 2010.

Device means your smart phone/ tablet (Android 5.0+ or Apple 10.0+) through which you have downloaded the App.

Rinnai BEHP Panel Heater, comprising the following models:

Models BEPH10DTWF BEPH15DTWF BEPH22DTWF

Rinnai, we, our or us means Rinnai Australia Pty Ltd (ABN 74 005 138 769).

Wi-Fi Operations Manual means the Wi-Fi operations manual which details how to download and operate the App.

you or your means a customer who uses the Rinnai BEPH Panel Heater and App.

2. GENERAL

2.1 By downloading the App, you agree to be bound by these Terms & Conditions.

2.2 These Terms & Conditions should be read in conjunction with the Wi-Fi Operations Manual.

2.3 Rinnai may make updates to these Terms & Conditions from time to time. You should download and understand all

relevant updates to ensure you understand your obligations and Rinnai’s obligations under the Terms & Conditions.

2.4 Rinnai may make updates to the App from time to time. You should download and understand all relevant updates to

ensure you have access to the functions of your Rinnai BEPH Panel Heater and App.

3. THE AUSTRALIAN CONSUMER LAW (‘ACL’)

Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for

a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the

goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

All the clauses under these Terms & Conditions apply subject to the ACL.

4. USE OF THE APP

4.1 You may download the App to your Device for your personal use only.

4.2 You are responsible for all costs incurred in accessing, downloading and using the App. This includes but is not limited to

fees charged by your internet service provider, smartphone or app data access charges and any other access charges

or device usage charges.

4.3 You must follow the instructions in the Wi-Fi Operations Manual to operate the Rinnai BEPH Panel Heater via the App.

4.4 You must not use the App for any prohibited or unlawful purpose.

4.5 The App is available as another means to control and monitor the Rinnai BEPH Panel Heater, but should not be used for

critical heating or cooling applications.

5. TERMINATION

5.1 You may terminate these Terms & Conditions by deleting and ceasing use of the App.

5.2 Rinnai may terminate these Terms & Conditions immediately through the App or by any other appropriate means if you

are in breach of the Terms & Conditions.

6. INTELLECTUAL PROPERTY

6.1 If you download the App, Rinnai grants you a limited, non-exclusive, non-transferable, and non-assignable royalty free

licence solely in order to access and use the App.

6.2 All intellectual property rights in the Rinnai BEPH Panel Heater and the App are owned by Rinnai or licensed to Rinnai by

third parties. You do not acquire any express or implied rights in any these intellectual property rights, other than those

granted in clause 6.1 and within the context of these Terms & Conditions.

6.3 You may not modify, copy, sell, reproduce, interfere with or distribute the App in any way.

7. DISCLAIMER

To the extent permitted by law:

7.1 Rinnai makes no warranties that the App will be error-free, secure or free from any virus, malicious code or other adverse

elements. Rinnai therefore excludes any liability which may arise as a result of you downloading, accessing or using

the App. Rinnai does not exclude or restrict liability to the extent provided for by the ACL under the Competition and

Consumer Act 2010.

7.2 Rinnai will not be liable for any indirect, incidental, special or consequential loss.

8. FORCE MAJEURE

Unless prohibited by law, Rinnai shall be released from its obligations in the event of national emergency, war, prohibitive

governmental regulation, or if any other cause beyond the control of the parties renders the App or Rinnai BEPH Panel

Heater inoperable.

Rinnai 4 BEPH Electric Panel Heater Wi-Fi OM

TERMS & CONDITIONS

Rinnai 5 BEPH Electric Panel Heater Wi-Fi OM

Wi-Fi COMPATIBILITY / CONNECTIVITY

Rinnai BEPH panel heater models are tted with built-in Wi-Fi connectivity. Using the Tuya Smart App (available

from Apple App Store or Google Play) it is then possible to use a smart phone to operate these appliances

remotely. Multiple compatible appliances can be added as required.

A Wi-Fi router (paired with the appliance via Tuya Smart App) is used to control the appliance(s).

IMPORTANT

The Appliance(s) MUST BE installed in a location that has Wi-Fi router coverage.

If the controlling mobile device is outside of the Wi-Fi router's coverage i.e. operating remotely,

then the Wi-Fi router will require an internet connection to communicate with the controlling

mobile device.

1

3

4

6

5

2

Within Wi-Fi router coverage

Outside Wi-Fi router coverage

E F

1. The Appliance

2. Smart phone (using Wi-Fi)

3. Wi-Fi router

4. Internet connection

5. Internet cloud

6. Smart phone (using internet cloud)

MINIMUM REQUIREMENTS

• Rinnai BEPH panel heater models

• Wi-Fi Router, 2.4G frequency range supporting 802.11b/g mode, with coverage of the Appliance(s) location

• For remote cloud based operation Wi-Fi router / modem with active internet connection

• Smart phone / Tablet (Android 5.0+ or Apple iOS 10.0+) with Tuya Smart App installed

INTRODUCTION

Rinnai 6 BEPH Electric Panel Heater Wi-Fi OM

Pairing With Mobile device & Wi-Fi Network

1. Open App, and Sign up for  rst

time users.

2. Read and con rm the User

Agreement and Privacy Policy

3. Register via email

Enter veri cation code Set password Allow permissions

NOTE

Password may require a number of characters including alphabet and numerals.

WI-FI SET UP

Rinnai 7 BEPH Electric Panel Heater Wi-Fi OM

Follow prompts on the screen. Follow prompts on the screen.

WI-FI SET UP

Rinnai 8 BEPH Electric Panel Heater Wi-Fi OM

4. 'Welcome' page. If prompted, give the App permission.

WI-FI SET UP

Rinnai 9 BEPH Electric Panel Heater Wi-Fi OM

5. Add Device. Turn on the panel heater that is to be paired, then activate the Wi-Fi module by pressing and

holding the Wi-Fi button on the remote control more than 5 seconds, the appliance will respond with a beep

and Wi-Fi indicator ﬂ ash to con rm Wi-Fi activation.

Select the + Add device button, on

the Device List page.

Add Manually or Auto Scan, follow

prompts on the screen.

Add Manually Follow prompts on the screen.

WI-FI SET UP

Rinnai 10 BEPH Electric Panel Heater Wi-Fi OM

Auto Scan (Allow the app to use Bluetooth)

NOTE

The conﬁ guration process may take up to a minute or more depending upon signal strength. The

Device List page will be displayed with the new device listed when conﬁ guration is complete.

To add additional device to the current mobile device press the + 'Add button' and follow the

screen prompts.

NOTE

Changing your internet provider/service may mean you need to add device again.

WI-FI SET UP

Rinnai 11 BEPH Electric Panel Heater Wi-Fi OM

6. Select device location and name.

NOTE

If conﬁ guration continues to fail, check Wi-Fi Router, make sure you only have 2.4G frequency

range and bandwidth setting 802.11b/g mode.

If conﬁ guration continues to fail contact Rinnai.

WI-FI SET UP

Rinnai 12 BEPH Electric Panel Heater Wi-Fi OM

DEVICE LIST PAGE

After opening the App the Device List page is displayed, select the desired device that you wish to control.

OPERATION FUNCTIONS

Operate appliance via app

• Power `ON´ / `OFF´

• Power Rate

• Timer

• Settings - Child Lock

OPERATION

Rinnai 13 BEPH Electric Panel Heater Wi-Fi OM

DEVICE SETTINGS

To enter the Device settings, press at the top right hand corner of Operation Page. Follow the screen prompts.

OPERATION

Rinnai 14 BEPH Electric Panel Heater Wi-Fi OM

OPERATION

Rinnai 15 BEPH Electric Panel Heater Wi-Fi OM

APP SETTINGS

Press the desired device and hold, this will allow to remove device.

Press at the top left hand

corner of Device List Page to set

Personal Information

Smart – NA

Me

Press 'Me' to have more app setting.

NOTE

Some functions and settings my not applied for this model.

APP SETTINGS

Rinnai 16 BEPH Electric Panel Heater Wi-Fi OM

VOICE CONTROL WITH GOOGLE HOME OR AMAZON ALEXA

This appliance features Wi-Fi control via the ‘Tuya Smart’ App. It can be compatible with your Google Home and

Amazon Alexa smart devices. Instructions on how to install are illustrated below.

HOW TO CONNECT TO AMAZON ALEXA

1. Set up your App

If Wi-Fi Control is already congured and working with your air conditioner continue to next step. Otherwise,

download the ‘Tuya Smart’ App from the Apple Store or Google Play, and follow the Wi-Fi manual to set up it.

2. Set up your Amazon Alexa and App

If Amazon Alexa is already congured, then continue to next step. Otherwise, follow Amazon's guide.

3. Link Alexa with ‘Tuya Smart’ App

See the integrated guide in the ‘Tuya Smart’ App.

HOW TO CONNECT TO GOOGLE HOME

1. Set up your App

If Wi-Fi Control is already congured and working with your air conditioner continue to next step. Otherwise,

download the ‘Tuya Smart’ App from the Apple Store or Google Play, and follow the Wi-Fi manual to set up it.

2. Set up your Google Home Device and App

If Google Home is already congured, then continue to next step. Otherwise, follow Google's guide.

3. Link Google Home with ‘Tuya Smart’ App

See the integrated guide in the ‘Tuya Smart’ App.

APP SETTINGS

Rinnai 17 BEPH Electric Panel Heater Wi-Fi OM

HOW TO CONTROL AMAZON ALEXA

After you have successfully linked ‘Tuya Smart’ App to Amazon Alexa, you can now control your device(s) with

Amazon Alexa.

Voice commands examples:

For example, if you have the Wi-Fi Control device connecting to Google home named 'Panel Heater'.

To turn on the device, ask “Alexa, turn on Panel Heater""

To turn o the device, ask “Alexa, turn o Panel Heater”

HOW TO CONTROL GOOGLE HOME

After you have successfully linked ‘Tuya Smart’ App to Google Home, you can now control your device(s) with

Google Home.

Voice commands examples:

For example, if you have the Wi-Fi Control device connecting to Google home named 'Panel Heater'.

To turn on the device, ask “ok google, turn on Panel Heater”

To turn o the device, ask To turn o the device, ask “ok google, turn o Panel Heater”

NOTES

Rinnai 18 BEPH Electric Panel Heater Wi-Fi OM

NOTES

Rinnai 19 BEPH Electric Panel Heater Wi-Fi OM

NOTES

Rinnai 20 BEPH Electric Panel Heater Wi-Fi OM Issue 1 - March 2022

CONTACTS

Rinnai Australia Pty Ltd

ABN 74 005 138 769 | AU45204

100 Atlantic Drive, Keysborough, Victoria 3173

P.O. Box 460, Braeside, Victoria 3195

Tel: (03) 9271 6625

Fax: (03) 9271 6622

National Help Line

Tel: 1300 555 545* Fax: 1300 555 655

Monday to Friday, 8.00 am to 5.00 pm EST.

*Cost of a local call higher from mobile or public phones.

For further information visit www.rinnai.com.au

or email [email protected]

Rinnai has a Service and Spare Parts network with

personnel who are fully trained and equipped to give

the best service on your Rinnai appliance. If your

appliance requires service, please call our National

Help Line.

With our policy of continuous improvement, we

reserve the right to change, or discontinue at any time,

speciﬁcations or designs without notice.

Rinnai BEPH10DTWF User manual

Rinnai BEPH10DTWF User manual

Related papers

Other documents