Axis P3228-LVE Technical Manual

Category
Video servers/encoders
Type
Technical Manual

This manual is also suitable for

AXISP32Series
AXISP3227–LV
AXISP3227–LVE
AXISP3228–LV
AXISP3228–LVE
UserManual
AXISP32Series
TableofContents
Systemoverview............................................3
Setup.....................................................4
Howtoaccesstheproduct........................................4
Abouttheproduct'sbuilt-inhelp...................................5
Aboutapplications..............................................5
Aboutdifcultlightconditions....................................5
Howtoselectexposuremode......................................6
Howtochoosevideocompressionformat............................6
Howtoreducebandwidthandstorage..............................7
Aboutevents...................................................7
Aboutoverlays..................................................8
Troubleshooting............................................10
Howtoresettofactorydefaultsettings.............................10
Howtocheckthecurrentrmware.................................10
Howtoupgradethermware.....................................10
Technicalissues,cluesandsolutions................................11
Performanceconsiderations.......................................12
Technicalspecications......................................13
Productoverview................................................13
SDcardslot....................................................16
Buttons.......................................................16
Connectors....................................................16
2
AXISP32Series
Systemoverview
Systemoverview
1
AXISP3227–LVEorP3228–LVE
2
AXISP3227–LVorP3228–LV
3
Surveillancecenter
Thisisanexampleofhowtheproductscanbeinstalledandused.
3
AXISP32Series
Setup
Setup
Howtoaccesstheproduct
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromwww.axis.com/support
Theproductcanbeusedwiththefollowingbrowsers:
Chrome
TM
(recommended),Firefox
®
,Edge
®
,orOpera
®
withWindows
®
Chrome
TM
(recommended)orSafari
®
withOSX
®
Chrome
TM
orFirefox
®
withotheroperatingsystems.
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Note
Thecontrolsandlayoutoftheliveviewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownliveviewpage.
Aboutsecurepasswords
Important
Whensettingtheinitialpassword,thepasswordissentincleartextoverthenetwork.Ifthereisariskofnetworksnifng,
rstsetupasecureandencryptedHTTPSconnectionbeforeresettingthepasswords.
Thedevicepasswordistheprimaryprotectionforthedataandservices.Axis’productsdonotimposeapasswordpolicyasproducts
maybeusedinvarioustypesofinstallations,buttoprotectyourdatadothefollowing:
Don’tusethedefaultpasswordthatcomeswiththeproducts.
Useapasswordwithatleast8characters,preferablyusingapasswordgenerator.
Don’texposethepassword.
Changepasswordatarecurringinterval,atleastonceayear.
4
AXISP32Series
Setup
Setapasswordfortherootaccount
Important
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproduct
mustberesettothefactorydefaultsettings.
Thedefaultrootaccounthasfullprivilegesandshouldbereservedforadministrativetasks.Alwayscreateauseraccountwithlimited
privilegesfordailyuse.Thisreducestheexposureoftheadministrativeaccount.
1.Makesuretofollowtheinstructionsaboutsecurepasswords,seeAboutsecurepasswordsonpage4.
2.Typeapasswordandthenretypeittoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
Abouttheproduct'sbuilt-inhelp
Tosetuptheproduct,youneedtoaccesstheproduct’swebpage.Inthewebpageyoucanalsonddetailedinstructionsinthe
product’sbuilt-inhelp.
Aboutapplications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications
TondtheusermanualsforAxisapplications,gotowww.axis.com
Note
Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
Aboutdifcultlightconditions
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Usewidedynamicrange
(WDR)tomakebothdarkandbrightareasoftheimagevisible.
5
AXISP32Series
Setup
ImagewithoutWDR.
ImagewithWDR.
Note
IfyouuseWDR,youmayexperiencesomeWDRartifactsintheimage.
YoucanndoutmoreaboutWDRandhowtouseitatwww.axis.com
Howtoselectexposuremode
Thereareseveralexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.IntheImagetab,selectbetweenthefollowingoptions:
Formostusecases,selectAutomaticexposure.
Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
Tolockthecurrentexposuresettings,selectHoldcurrent.
Formoredetailedinstructions,gototheproduct’sbuilt-inhelp.
Howtochoosevideocompressionformat
Decidingwhichcompressionmethodtochoosedependsonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
6
AXISP32Series
Setup
MotionJPEG
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
Formoreinformation,seewww.axis.com/learning/web-articles/technical-guide-to-network-video/compression-formats
Howtoreducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlessdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GototheStreamtab.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionality.
-TurnontheGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnonthedynamicFPS.
Aboutviewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremove
partsofthefullview,forexamplesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
Forinformationonhowtocreateaviewarea,seetheproduct’sbuilt-inhelp.
Aboutevents
Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
7
AXISP32Series
Setup
Howtosetupactionrules
Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan
emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.
Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.
Howtosetupmotiondetectionandaddanetworkshare:
1.GotoSettings>AppstostartandcongureAXISVideoMotionDetection.Seetheproduct’sbuilt-inhelp.
2.GotoSettings>System>Storageandsetupthenetworkshare.Seetheproduct’sbuilt-inhelp.
Howtosetuptheactionrule:
1.GotoSettings>System>Events>ActionRulesandclickAdd.
2.SelectEnableruleandenteradescriptivenamefortherule.
3.SelectApplicationsfromtheTriggerdrop-downlistandthenselectVMD.
4.Optionally,selectaScheduleandAdditionalconditions.Seebelow.
5.UnderActions,selectRecordVideofromtheTypedrop-downlist.
6.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.
7.SelectNetworkSharefromtheStoragedrop-downlist.
Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing
additionalconditions,allconditionsmustbemettotriggertheaction.
Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,
duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.
TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.
Formoreinformation,seetheproduct’sbuilt-inhelp.
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Aboutoverlaytext
Anoverlaytextcanincludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodierscanbeusedto
display,forexample,thecurrentbitrateorthecurrentframerate.
Youcanchoosebetweenthefollowingtextoverlaysizes:
Size
TextheightBackgroundheight
Small
10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels
Itisalsopossibletodisplaytextwhenanactionruleistriggered,see.
8
AXISP32Series
Setup
Howtoincludeoverlaytextinanactionrule
Note
Todisplayoverlaytextinmultipleviewareas,overlaytextmustbeenabledineachviewarea.
1.GotoSettings>Overlay.
2.EnableInclude.
3.Enterthemodier#D.Whentheruleistriggered,#Disreplacedbythetextspeciedintheactionrule.
Additionaltextinthiseldwillbedisplayedalsowhentheactionruleisnotactive.
4.Selectalignment,size,andappearanceofthetextstring.
5.GotoSystem>Events>ActionRulesandcreateyouractionrule.
6.FromtheActions:Typedrop-downlist,selectOverlayText.
7.EnterthetexttodisplayintheTexteld.
8.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.
9
AXISP32Series
Troubleshooting
Troubleshooting
Howtoresettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverview.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/support
Howtocheckthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Howtoupgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotowww.axis.com>product>Support&Documentation.
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeatwww.axis.com/support/rmware
2.Logintotheproductasanadministrator.
3.GotoSettings>System>Maintenanceintheproduct’swebpageandfollowtheinstructions.
4.Theupgradetakesawhile,don'tbreakthepowertotheproduct.Whentheupgradeisnished,theproductrestarts
automatically.
10
AXISP32Series
Troubleshooting
AXISCameraManagementcanbeusedformultipleupgrades,seewww.axis.com/products/axis-camera-managementformore
information.
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionatwww.axis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.
ProblemssettingtheIPaddress
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettings.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,goto
www.axis.com/support.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductmustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime
Theproductisaccessiblelocallybutnotexternally
Routerconguration
CheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP
TM
.
Firewallprotection
ChecktheInternetrewallwithyournetworkadministrator.
11
AXISP32Series
Troubleshooting
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
SeePerformanceconsiderationsonpage12.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
Lowertheimageresolution.
Intheproduct’swebpage,setacapturemodethatprioritizesframerate.Changingthe
capturemodetoprioritizeframeratemightlowerthemaximumresolutiondepending
ontheproductusedandcapturemodesavailable.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)of
theAxisproduct.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
12
AXISP32Series
Technicalspecifications
Technicalspecifications
Tondthelatestversionofthedatasheet,gotowww.axis.com>product>Support&Documentation.
Productoverview
P3227-LVandP3228-LV
1
Networkconnector(PoE)
2
SDmemorycardslot
3
StatusLEDindicator
4
Controlbutton
13
AXISP32Series
Technicalspecifications
1
Mountingbracket
2
Cameraunit
3
Lid
4
Dome
14
AXISP32Series
Technicalspecifications
P3227-LVEandP3228-LVE
1
Networkconnector(PoE)
2
SDmemorycardslot
3
StatusLEDindicator
4
Controlbutton
1
Mountingbracket
2
Cameraunit
3
Lid
15
AXISP32Series
Technicalspecifications
4
Dome
5
Weathershield
LEDIndicators
StatusLED
Indication
Unlit
Connectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Amber
Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
SDcardslot
NO NO
NO
TICE TICE
TICE
RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror
unmounttheSDcardfromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
Buttons
Controlbutton
Forlocationofthecontrolbutton,seeProductoverviewonpage13.
Thecontrolbuttonisusedfor:
Resettingtheproducttofactorydefaultsettings.Seepage10.
ConnectingtoanAXISVideoHostingSystemservice.See.Toconnect,pressandholdthebuttonforabout3seconds
untiltheStatusLEDashesgreen.
Connectors
Networkconnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
16
UserManualVer.M1.12
AXISP32Series
Date:May2017
©AxisCommunicationsAB,2017
PartNo.1731746
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Axis P3228-LVE Technical Manual

Category
Video servers/encoders
Type
Technical Manual
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